Are you an ambitious, experienced, commercial individual, with a track record of delivering growth?  Our incredible Hospice is looking for someone, to drive and shape our Retail business for the future, so that it delivers more, so that we can care for more patients with life limiting conditions.

Information about Isabel Hospice Trading

Isabel Hospice Trading Limited is a subsidiary of Isabel Hospice Limited (a registered charity).  The Charity provides outstanding care and support for patients with life limiting conditions and their families in East Herts. Our care is funded by various sources with a significant contribution from our Retail Business.  As such this is a very worthwhile and crucial role.  The Isabel Hospice Trading Company currently operates 16 shops across Eastern Hertfordshire and an e-commerce business across various platforms. Our ambition is to significantly grow our retail business so that we can provide more outstanding palliative care for all. 

About you

To apply for this role you will need:

• Experience of working in a small business, but not necessarily exclusively.
• Track record of successful commercial delivery, ideally in a multi-channel retail environment.
• Proven ability in analysing data to drive digital/store trading performance. Which is more essential than Charity experience. 
• Proven background in data reporting and KPI identification.
• Pragmatic problem solver in a constrained resource environment.
• Process driven, to successfully deliver change or enhancement.
• Sets an example as team leader, prepared to “muck in”, or “deep dive” as required.
• Excellent people skills and management experience. 
• Must be able to set clear measurable goals and objectives, for team review and critical path management.
• Understanding of the impact of the role on internal and external customers.
• Understands the role of “stock “in a charity and the need to generate the best value for clinical work.
• Good team worker, not a silo operator. Lateral thinker. Effective planner. 
• Inquisitive and constantly want to improve systems and procedures.
• Ability to work at a senior level with the Trading Board for approval.
• Proven resilience and management experience.
• Passion for the organisations charitable aims.

Social Investment Business provide finance to create fairer communities and improve people’s lives. We do this by providing the money and support they need directly, partnering to support them effectively and, using our knowledge to inform our own work and influence others.

To say 2020 was an extraordinary year for Social Investment Business would be an understatement. By the end of the year, the team had assessed more than 3300 applications, disbursed nearly £30m of grants, and invested over £15m: all in addition to work that was actually planned. Since 2018, we have become the strategic grants partner to Access and Power to Change, and helped win and establish the £200m Youth Endowment Fund. And we have a burgeoning reputation as a sector leader in data analysis and insights.

It is a hugely exciting time to join the organisation: we are growing and investing in our expert team, and building on the successes of the last few years. We believe this is a fantastic opportunity for someone who is as passionate as we are about strengthening organisations, investing in communities, and improving people’s lives across the UK. If you have the same level of enthusiasm and commitment to that mission, and also to continuous improvement and learning, this could be the role for you.

Since 2004, Social Investment Business has deployed and managed over £400m of loans and grants into over 2,000 organisations and enabled almost 1,000 more to get dedicated support through our programmes. Social Investment Business is a values-led organisation and as such we expect all colleagues to live by the values which underpin what we do and how we do it.

Our values are:

• Put People First

• Be Curious

• Be Bold

• Be Collaborative

• Be Accountable

About this role

We have an opportunity for a talented Head of Grants to join our Grants Team as part of the Social Investment Business organisation.  Reporting to our Director of Grants this role plays an important part in shaping our grant-making, and working with our partners to make sure that our funding is supporting communities and creating impact.  This will be a key role which will work with colleagues across our organisation to deliver our objectives and to support the delivery of SIB’S strategy.

We are looking for someone who has previous experience of effectively leading funding programmes of significant size, implementing systems improvements to improve internal and external processes, and who has experience of working with multiple stakeholders.  We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.  

Key responsibilities

Relationship Management & Assessments

1. To develop, maintain, and continuously improve,  high quality grant assessment and monitoring practices and policies, ensuring consistently excellent levels of customer service
2. To take the lead in ensuring that all grant funding objectives, KPIs and targets are met, and ensure reporting and processes are in place to support and monitor this.
3. To lead, provide direction and oversee the workload of  all staff involved in grant assessment and monitoring work.
4. To work closely with the wider SIB team on the development, design and implementation of new programmes, in line with SIB strategic objectives.
5. To work closely with the wider SIB team to ensure grants data is captured, reported on, and used to make ongoing programme improvements.
6. To support the Director of Grants in developing strategic plans for grant making at Social Investment Business
7. To ensure that processes and systems within the Grants Team are effective and fit for purpose, complying with quality standards and audit, funding and business requirements.
8. To work with colleagues to develop policy and guidance on appropriate and proportionate levels of due diligence for grant assessment and monitoring work and guide the Grants Team in the successful application of these policies.
9. To coach and advise grants team staff on all aspects of their work from responding to initial grant enquiries through to assessment, decision-making and monitoring, providing technical and policy advice and knowledge.
10. To provide an overview of the grant fund portfolios, developing, providing and improving management information and analysis for reporting to Group Boards and Committees, and for internal management and KPI reporting purposes.
11. To develop effective grant monitoring processes and ensure that lessons learnt are captured and fed into process improvements.

General

1. Contribute to the knowledge management, equality, diversity and inclusion and learning objectives of the organisation, supporting the implementation and effectiveness of SIB strategy.
2. Help develop solutions and ensure ‘business requirements’ are correctly defined and support implementation of new projects and initiatives.
3. Represent SIB at external events, ensuring all communications are professional and in line with SIB’s values.
4. Manage customer complaints in a professional and responsive manner.
5. To work within the organisation's processes and procedures required to contribute to the effectiveness of the quality management system.
6. In agreement with manager to undertake other tasks that support the objectives of SIB as required.
7. To work in accordance with our five core values.

Core competencies

• Track record of leading funding programmes of significant size
• Experience of managing online grants application and management systems
• Demonstrable experience of problem solving and meeting the evolving needs of a  broad range of clients, including government clients
• Experience of managing complex networks of stakeholders with different interests and priorities in a high profile programme.
• Proven track record on leading, developing and motivating teams
• Demonstrable record of improving quality and performance within a funding environment.

Disability Rights UK (DR UK) is a charity with our office based in the Olympic Park in East London. We occupy a unique position as the only national organisation led by disabled people. 90% of our trustees have lived experience of disability, as do the majority of our staff and volunteers. We describe ourselves as ‘disabled people leading change’.

Our charitable objectives include breaking the link between poverty and disability and challenging negative perceptions in society. We work to reduce the additional barriers that disabled people face. Evidence of injustice and inequality that we gather is taken forward into our policy and campaigning work.

We offer advice and information services to disabled people and member organisations. Our website reaches one million people each year with factsheets on subjects such as welfare benefits, housing, education, transport and accessing legal advice.

DR UK runs a range of innovative projects, working with partners including other Disabled People’s Organisations (DPOs), to demonstrate new approaches to disabled people’s participation. For example, we have a successful model of working with disabled people, local DPOs, social workers and Sport England to change attitudes, perceptions and practices around physical activity and wellbeing.

To underpin this vital and far-reaching work we have a plan to increase our annual income from individual giving, legacies, grant funding and corporate activity.

The role

This is an exciting time to join us. This newly created post is designed to build our digital fundraising, grow the number of individuals actively supporting DR UK and increase income from trusts and foundations. You will be asked to come up with as many effective, innovative and engaging fundraising approaches as possible to help achieve these aims.

 DR UK has continued working at full capacity during the pandemic:

• supporting disabled people contacting our helplines
• producing special Covid-19 supplements for the advice sector
• creating high level channels for feeding the experiences of disabled people into emerging national policy and practice

Motivation and communication across staff teams has never been better – being already used to remote working and having a strong unity of purpose at this time.

As our Fundraising Manager, you will have a unique opportunity to influence the design of new systems and ways of working. This will include helping shape the development of our digital strategy and the fundraising aspects of our new website, to be launched in the second half of 2021.

To fulfil this wide-ranging role, we are seeking a highly creative, determined and enthusiastic fundraising all-rounder, with the ability to lead on income generating activities, while working collaboratively with colleagues across the organisation.

You will report to and work with our Head of Business Development to make sure fundraising activities meet annual targets, raise DR UK’s profile and enhance our reputation in line with our values.

In return we offer a highly competitive salary, employer pension, flexi-working and an informal, inclusive and modern workplace within the Here East innovation zone on the edge of the London Olympic Park. There will be opportunities for training and personal development.

To apply, please send your current CV together with a cover letter, outlining why you want this job and addressing each point in the person specification. Should you wish to apply using another format, please contact us. Otherwise, applications without a suitable cover letter will not be considered.

Position: Business Systems Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible (with occasional requirement to visit our London office)
Salary: £43,638 - £48,182 per annum plus excellent benefits
Salary Band: Band G, Level 2
Department: Information Systems and Governance

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Business Systems Manager sits within our new Information Systems and Governance team. This team works with colleagues from across the organisation to manage our key Business Systems.

The role is responsible for the delivery and support of our key Business Systems and processes with a focus on Fundraising/Marketing, HR and Finance and will also take the lead in the development of Microsoft Organisation business tools including Sharepoint, Teams, ZenDesk etc.

We are looking for candidates with strong experience of:

• managing and administering Dynamics GP
• managing HR systems
• implementing new accounting and HR systems
• implementing new system processes

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.

Closing date: 9am on Monday 25th January 2021

We are committed to promoting equality and diversity. 

No agencies please.

My charity client are developing their IT function, and have created this new role to manage their key business systems.

Reporting to the Head of IT, the role is responsible for the delivery and support of key Business Systems and processes with a focus on Fundraising/Marketing, HR and Finance and will also take the lead in the development of Microsoft Organisation business tools including SharePoint, Teams, ZenDesk etc.

This Business Systems Manager role includes oversight of their CRM and integrated systems, however on a day-to-day basis these systems are managed by the Database Manager, therefore no specialist knowledge required.

This role will also ensure that key business systems drive and enhance the delivery of their organisational strategy and build the capability of their staff to ensure that they optimise the tools available to them.

Essential skills and Experience should include;

• Experience of managing and administering Finance & HR Systems
• Experience of implementing new systems
• Experience of implementing new system processes

• Managing and administering Microsoft business tools including SharePoint and Teams
• A proven track record of delivering high quality results to deadlines.
• Experience of developing, communicating and implementing business plans.
• Proven planning and project management experience to control effective use of resources.

• Experience of financial and budgetary management.
• Extensive experience of supporting Business Systems on multiple platforms
• Evidence of taking business process and translating into system and application process
• Experience of system implementation projects

The office is based in North London and you will be expected to go into the office a few times a month but they offer flexible working.

At Just Drop in ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to use your Business Skills to make a real difference in the lives of young people, then have a read of what we have on offer this could be the role for you.

This new, dynamic post will be an integral part of the charity Senior Leadership Team. Working closely with the the Chief Officer, the post holder will take lead responsibility for all aspects of the back office functions of the organisation including systems and processes related to communications, IT, premises, data security and privacy, information and performance management systems and finance. 

The successful applicant will work with a dynamic, passionate Team, within a very well established and needed female only registered Charity, Tomorrow’s Women Wirral. As Business Development Manager you will be responsible for ensuring the efficacy and efficiency of business operations as well as shaping strategic goals for the future. As an ideal candidate you will be well-versed in all business matters.  You will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the Charity’s vision and culture, with the goal to ensure the sustainability of the Charity’s activities and to drive development  and long-term success whilst always keeping the aims and values of the Charity at the forefront.

Main Duties & Responsibilities

(Please note, this job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.)

• Adhere to direction set by the Board of Directors/Trustees and CEO.
• Work closely with the Board of Directors/Trustees, CEO and Treasurer in the production of business plans, financial forecasts, and policy updates, and provide feedback on strengths, weaknesses, and areas for improvement. 
• Deputise for CEO in her absence.
• Work as part of a Motivational Management Team.
• Support the work of employees to improve efficiency, effectiveness, safety and wellbeing.
• Gather, analyse and interpret both external and internal data to assist in the production of reports required.
• To develop and lead a Bid/Tender Writing Team providing tools and techniques to convert business ideas into an actionable plan to increase finance and growth.
• Develop and maintain excellent working relationships with financial partners, Landlord, Public or Third Sector Grant fund holders, to facilitate an effective client financing process.
• Deliver a strong Business Plan and Model to develop and strengthen Tomorrow’s Women’s move towards business sustainability, creation and expansion. 
• Ensure adherence to legal rules and guidelines, and compliance with the regulations and procedures of the Charities Commission and Company Law.

Job Specification

• Proven experience as Business Development Manager or relevant role.
•  Appropriate degree/diploma or higher.
• Qualifications in Income Generation/Bid Writing/Leadership & Management and proven evidence of this.     
• Strong financial and business planning/growth expertise with a thorough understanding of diverse business processes and strategy development.
• Excellent organisational and leadership skills.
• Outstanding communication and interpersonal skills and abilities.
• Excellent knowledge of MS Office, databases, Tendering processes, and information systems.
• Good understanding of research methods and data analysis techniques.
• Commitment to, and understanding of, the work of our Charity. Ensuring Tomorrow’s Women’s ethos of client-focused delivery, innovation and social value is demonstrated to clients, partners, stakeholders, and funders.
• Flexibly and sensitively challenging in approach.
• Contributing to the continuous improvement of Tomorrow’s Women, sharing best practice and ideas required.
• A good sense of humour!

At Depaul UK we currently have an exciting opportunity for a Business Support Officer to join our Sheffield based team. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £20,859 per annum + pension & other benefits.

Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people. We are now looking for locum Project / Support Workers through Accommodation, Floating Support, Family Mediation, Administration, and Nightstop.

We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.

Benefits of joining us as our Business Support Officer:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance

The Business Support Officer role:

We have an exciting opportunity for a Business Support Officer to provide efficient administration and business support to the South Yorkshire and North West Region of Depaul’s service delivery.

The Business Support Officer supports various senior members of staff with administrative duties and act as Office manager for their place of work. Travel will be required in this role.

What makes the Business Support Officer role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions

What will ideally support your success as our Business Support Officer?

- Intermediate/Advanced use of Word, Outlook and Excel
- Experience of managing offices, equipment contracts and supplies
- Ability to coordinate meetings, events, and manage time limited projects
- Able to demonstrate clear understanding of safeguarding requirements and procedures
- Use and contribute to organisational systems accurately and efficiently

Closing date:  Monday 01 February 2021 at 12:00 pm
Interview date: TBC

So, if this sounds like the perfect opportunity for you and you’d like to become our Business Support Officer then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

We are looking for a conscientious and professional individual to take on the new role of Business Manager for our domestic abuse service.

The successful candidate will have proven experience of working in a senior management/leadership role in the charity or service sector with a strong background in analytical work and excellent interpersonal skills.  The role will require the postholder to be both self-directed and to regularly interact with a range of other professionals.

Citizens Advice Waverley is a local independent charity providing free, impartial, confidential advice to people across the borough of Waverley and more widely. It runs advice offices in Godalming, Cranleigh, Farnham and Haslemere.

Systems Support Manager

Find your place with us and help change lives.

Hft is a national charity and a leading force in supporting people with learning disabilities and their families. A truly nationwide organisation, we support over 2,500 people through innovative, person-centred services with a strong focus on promoting independence.

The systems support manager will lead, motivate, manage and develop all staff within the defined Business Systems function and ensure that all functions are managed within the overall aims and objectives of Hft and that all actions taken are in line with Policies, Procedures, Budgets, Standing Orders and Financial Regulations.

You will develop and improve the IT Services in partnership with Hft staff, stakeholders and Persons we Support ensuring the effective and appropriate use of all resources, playing a key part in the management and delivery of the IT Business Systems function working with colleagues to analyse problems and develop solutions which support and improve operational effectiveness.

Be the Master Data Custodian of Hft’s Master Data assets across key systems. Ensuring Master Data is understood, used and shared across Hft preventing errors and meeting quality standards.

Salary: £38,030

Hours: Full Time, Permanent
Location: Working from home will be part of the role along with possible travel to Hft sites
 

What we Offer
 

Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also, an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays). A contributory pension scheme & life assurance.

You will have experience managing a team of skilled IT staff providing key infrastructure and systems support to a large organisation.

You will have:

• Proven experience in a similar role
• Extensive Systems Query Language (SQL) Query development for processes and reporting
• Experience of using Microsoft SQL RDBMS
• Experience of management / administration of an Microsoft SQL RDBMS
• Experience of reporting tools such as SRSS, Crystal Reports
• Experience of data manipulation and conversion between disparate systems
• Experience of project management using PRINCE2 or APM methodologies
• Strong negotiating and influencing skills with the demonstrable ability to deliver results and build relationship with colleagues and key stakeholders

The following are desirable but not essential.

• Experience of CoreHR application product portfolio
• Experience of Access Dimensions Finance system
• Experience of FocalPoint purchase ordering system
• Experience of working in the social care sector

Closing date: Monday 1st February 2021

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Systems Support Manager, IT Manager, IT Support Manager, Escalations Manager, Senior IT Support, ITIL, Incident Manager, Helpdesk Manager, IT Operations Manager, SQL, PRINCE2, SRSS Third Sector, Charity, Not for Profit, NFP etc.

The Role:One YMCA are entering a period of rapid expansion, with aspirations to both diversify and strengthen our service offerings in housing, family centres, nursery provision, community gyms, youth work, and specialist services for some of the most vulnerable people. To underpin this planned growth, we are now investing in strengthening our technology infrastructure, our user support provision and – particularly key to this role – our use of modern business applications to deliver streamlined processes, joined up integration with other systems, and actionable analytics to drive the organisation forward.

The Business Applications Support Manager role is key to getting the most from our investment in business applications. The postholder will be expected to rapidly become conversant with a diverse portfolio of applications, including CRM, Housing property management, case management, gym management systems, expenses management and finance systems. He/she should then apply this knowledge to get the most value from these systems by working closely with the business to understand their application needs, scope and manage new and upgrade projects for line of business systems, liaise with suppliers to resolve issues and keep abreast of product updates.
The successful candidate may also be involved in general ICT projects, such as network infrastructure, cyber security and hardware procurement, but will not be expected to be expert in these areas.

We are looking for someone with experience of a broad range of business applications, someone who is not afraid of change, someone who is comfortable working with staff at all levels of the organisation to implement and develop our applications portfolio for the benefit of our staff and, ultimately, our service users.
This is an exciting time to be joining One YMCA; we are embarking on an ambitious strategic plan – Mission 25 - to grow our business and double the impact we have across all areas of operation. If you feel that you have the necessary skills, experience and passion to help us exploit opportunities to build a better digital technology offering, we would welcome your application.

The Green Party is looking for an experienced, organised and innovative HR Manager to support a growing Party. This role is visible and respected within the Party and calls for an inspired individual to deliver an ethical HR service to the staff team whilst also managing a programme of improvements and changes, modernising our ways of working. 

Over the last year, the HR function has led an HR policy review, the implementation of a specialised Application Tracking System and staff team activities to build togetherness and morale during the pandemic. As our HR Manager, you will help to develop the tools and approaches needed to foster and continuously improve a culture of innovation and respect while managing the day to day HR needs of the Party.

This role will be varied, rewarding and challenging with high levels of autonomy and responsibility in an exciting and agile environment. Please apply to join us if this opportunity is a match for you.

Tearfund is offering an exciting opportunity for a team player to join our small team looking after our global finance systems.

The Systems Analyst will be responsible for:

• Systems maintenance and support
• Systems metrics reporting
• Audit liaison and control maintenance (e.g finance systems security)
• Training new and existing users on functionality of Tearfund's finance systems

We are looking for a team player who is:

• Committed to Tearfund's Christian beliefs, servant-hearted, courageous, truthful and compassionate
• Flexible and demonstrates the ability to solve problems while remaining calm under pressure
• Focused on the task and deliverables within their control 
• Approachable and attentive to listen and understand stakeholders needs and requirements.

The successful candidate will have a good understanding of finance and finance processes. Knowledge or superuser experience of PS Financials Accounting software is desirable.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

CRASAC is an award-winning charity seeking an excellent systems administrator to provide key support to our CRASAC Business Team. This role will work closely with the Senior Management Team, requiring someone with a desire for detail and accuracy across a number of crucial areas and the ability to handle confidential information with sensitivity.

The Systems Administrator will play an essential role in the upkeep of our data processes and data quality. Through performing data manipulation, administration and monitoring, this role will ensure that data flowing to and from our core systems are timely and accurate.

This role will lead on key administrative processes across the HR function; managing our digital HR system ‘BreatheHR’, online staff safeguarding (DBS) checks and assisting the team with recruitment and induction administration. This role is for someone who thrives in providing operational excellence and setting up logical processes to ensure systems are optimised to their full potential.

In addition, the Systems Administrator will play an engagement role with our web-based client record management systems (CRMS) database ‘LUNA’.  The role will support other staff within the Client Services Teams to identify technical problems and identify solutions.

This is a great opportunity for someone with a passion for system development and customer satisfaction and has a proactive instinct and excellent communication skills. The Systems Coordinator will need to be comfortable handling a wide range of administrative duties and be able to meet multiple demands and responsibilities. The role may also provide opportunities to offer administrative support to different teams within CRASAC as they help to shape how CRASAC operate and function.

This role is advertised between 28-37 hours per week. 

Any offers of employment for this post will be subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service.

Further details are in the job description and person specification. To apply please download and complete an application form, and upload it via the link included in the form all on our website jobs page. Deadline for receipt of applications is 10th of Janury 2021.