Business systems manager jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the eoa (Employee Ownership Association)
Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity.
We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community.
The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership.
Purpose of the Role
The Finance Manager leads the eoa’s finances to ensure the businesses resources are used effectively, efficiently, and sustainably.
You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa’s financial health and enabling its strategic goals to be achieved.
Role Summary
- Contract: Permanent
- Hours: 22.5 hours per week, working pattern to be agreed with successful candidate
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £45,000 (£27,000 pro rata) p/a
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of: Finance and Business Support Administrator
Key Responsibilities
- Lead the development and delivery of the organisation’s financial strategy, ensuring it underpins and enables operational delivery.
- Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities.
- Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight.
- Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider.
- Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls.
- Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions.
- Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations.
- Maintain strong internal controls and risk management processes, safeguarding the organisation’s financial health.
- Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place.
- Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness.
Knowledge, Experience, and Attributes
- Degree-level education and either ACCA, CIMA, or ACA qualification.
- Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis.
- Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes.
- Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board.
- Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills.
- Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters.
What Constitutes Success in This Role?
Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities.
Key outcomes for the role Measures
- Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making.
Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. - Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed.
Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. - Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed.
Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. - Outcome: Financial systems and processes support operational efficiency and organisational growth.
Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. - Outcome: Finance contributes proactively to strategic decision-making and organisational development.
Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. - Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement.
Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time.
How to apply
To apply, please submit:
- A two-page CV
- And ane of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 14 July 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester on 28 & 29 July 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
Non Charity Employer
11 - 20
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£42,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Lead finance. Shape strategy. Change lives."
Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.
Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.
We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.
This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.
As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.
Who We Are Looking For
We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.
You will bring:
• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.
• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.
• Strong strategic financial planning, budgeting, forecasting and reporting skills.
• Experience of producing meaningful management information and using data to support organisational decision-making.
• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.
• Knowledge of grant funding, commissioned services and restricted fund management.
• Experience of developing and improving systems, processes and organisational effectiveness.
• Strong leadership skills with the ability to motivate, support and develop others.
• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.
• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.
• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.
Why Join Aspire?
This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.
In return we offer:
• Salary: £50,000 – £55,000 per annum
• 25 days annual leave plus bank holidays
• Pension contribution
• Cycle to Work scheme
• Employee Assistance Programme
• Hybrid working arrangements
• The opportunity to make a genuine difference in the lives of people across Oxfordshire
Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.
Registered Charity
51 - 100
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
Thank you!
Team: Human Resources
Location: Remote
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £53,736.33 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our HR Business Partner:
- Provides strategic people leadership and a high-quality business partnering service to designated areas of the charity
- Work closely with senior leaders and stakeholders, using data-driven insights to identify workforce trends, opportunities and risks, providing expert advice on workforce planning, organisational design & development, change management, employee engagement, talent management, succession planning and organisational effectiveness
- Ensure critical organisational design changes driven by the customer directorate is supported through from business case to change implementation
- Work collaboratively with teams across the People & Culture Directorate, the HR Business Partner provides insight and direction to ensure people initiatives are aligned with organisational priorities and workforce needs
About the Human Resources team:
- We’re a focused, hardworking and supportive team that cares deeply about people and creating a positive place to work
- Bringing together expertise across Business Partnering, Employee Relations, HR Systems and People Operations, we deliver a seamless, high-quality people service
- If you’re looking for a team where you’ll feel welcomed, valued and empowered to make a real impact, you’ll find it here.
What we’re looking for in our HR Business Partner:
- Significant experience in a strategic HR Business Partner role within a complex organisation
- Experience supporting and leading organisational redesign, restructures and large-scale change programmes
- Excellent influencing, negotiating and coaching skills, with the confidence to provide constructive challenge where appropriate
- Understanding of employee engagement, culture development, leadership effectiveness and inclusion practices
- Resilient, adaptable and solutions-focused, with sound judgement and a proactive approach
- Strong facilitation and stakeholder engagement skills, with the ability to lead discussions, workshops and organisational development interventions
What we can offer you:
- A contributory pension scheme and life assurance
- Health and wellbeing benefits to help you stay well while working remotely
- Flexible working options
- Access to discounted pet insurance to support your pet’s health and wellbeing
- 26 days’ annual leave plus bank holidays, increasing with length of service
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 01 July 2026
Interview date: TBC
If successful, your recruitment journey will include:
- anonymised application form
- video screening questions
- competency based interview
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Join the Motor Neurone Disease (MND) Association as a Business Analyst role at a pivotal moment of change, as we transform our Microsoft Dynamics platforms to serve and support the MND community. As a Business Analyst, you will play a key part in transforming systems, redefining processes and enabling the move to modern, cloud-based platforms.
This is a fantastic opportunity for a Business Analyst who is confident in process mapping, stakeholder engagement and system transformation to drive real organisational impact. Your expertise as a Business Analyst will bring clarity, challenge established ways of working and help deliver smarter, more connected solutions.
This is an 18-month Fixed Term Contract.
Key Responsibilities
- Map and review current processes to identify improvements and optimisation
- Work with stakeholders to redefine workflows aligned to best practice and system capability
- Gather and document functional and non-functional requirements
- Facilitate workshops to challenge thinking, support change and encourage new ways of working
- Translate business needs into clear specifications for technical teams and vendors
- Support system migrations to cloud-based solutions
- Plan and oversee data migration, ensuring integrity and security
- Contribute to system selection, configuration and rollout
- Support user acceptance testing and adoption activities
- Act as a link between teams, IT and external partners
About You
- Proven experience as a Business Analyst
- Strong expertise in process mapping business process re-engineering, and requirements gathering.
- Experience supporting system migrations to cloud platforms
- Knowledge of Microsoft suite platforms, including Dynamics, Azure Dev Ops and Power Platform
- Knowledge of charity systems especially CRM, income generation and fundraising platforms.
- Strong stakeholder engagement and communication skills
- Analytical thinking with attention to detail
- Ability to manage multiple priorities independently
- Experience with data migration and integrations
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
Hybrid Working Expectations: 1 day per week office attendance in Northampton
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Registered Charity
101 - 500
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Thank you!
Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.
Job Purpose:
-
To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.
-
To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.
-
Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.
-
Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.
-
Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.
-
Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.
-
Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.
-
Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.
-
To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.
-
To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.
We are only accepting applications via Charityjob. Please submit your CV and a cover letter – no more than one side of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Monday 13th June 2026.
Please note that applications without a covering letter will not be considered. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing cover letters as in our experience it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
Registered Charity
11 - 20
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.
The client requests no contact from agencies or media sales.
Thank you!
Business Systems Lead
Rennie House, Tring (HP23 4JX) with travel to other base locations required
up to £30,000 per annum depending on experience
Permanent, Full Time (37.5 hours per week)
- Closing date: Tuesday 7 July 2026 at 12 noon
- Interview date: TBC
Are you an experienced business systems or applications specialist who enjoys being the go‑to expert for a critical system?
Join our ICT team and play a vital role behind the scenes - enabling our colleagues to deliver outstanding, compassionate care every day.
As a Business Support Lead, you will act as the main point of contact for our rostering system, working closely with the People Systems Lead, Intelligent Workplace Manager, suppliers and People team. You’ll also develop and support a network of Super Users, helping to embed best practice and improve system adoption.
What you will do
- Take ownership of our People systems, with an initial focus on the Allocate Rostering system.
- Provide expert day‑to‑day support, ensuring systems are reliable, well configured and easy to use.
- Act as the main point of contact with system suppliers, managing issues, upgrades and enhancements.
- Lead system testing, configuration changes and new feature rollouts.
- Develop and support a network of Allocate Super Users, enabling strong local support across teams.
- Create clear guidance, training materials and short how‑to resources.
- Work closely with People teams and operational managers to understand requirements and improve processes.
- Identify opportunities to streamline ways of working through system improvements and automation.
- Communicate system changes clearly and help embed best practice across the organisation.
What you will need
- All candidates must have the right to work in the UK.
- We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
- Manual handling and/or heavy lifting.
- Full, current valid UK driving licence.
- Access to a vehicle which can be used for work purposes.
- Car insurance, including business cover.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
We reserve the right to close this vacancy early if sufficient applications are received.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.
Thank you!
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£38,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Business Partner
�� Contract: Permanent, Hybrid
⏰ Hours: 35 hours per week, Monday to Friday
�� Salary: £42,213.23 (UK) | £46,434.55 (London)
Join a Purpose-Driven Organisation
At MSI Reproductive Choices UK, we believe everyone should have access to compassionate, high-quality reproductive healthcare. Our people are at the heart of everything we do, and we're committed to creating a positive, inclusive, and supportive working environment where colleagues can thrive.
We're looking for an experienced HR Business Partner to join our People Team. Based in London, you'll support colleagues across our Regional Treatment Centre and wider operational services, partnering with leaders and teams to drive organisational performance and deliver an outstanding colleague experience.
This role involves regular travel to London sites and centres across the UK, including Manchester, Oxford, Bristol and Birmingham. All travel expenses incurred outside your base location will be covered.
As a hybrid role, you'll have the flexibility to manage your own diary, balancing time on-site, collaborative working, and focused independent work to support both effective delivery and a healthy work-life balance.
The Opportunity
This is a highly visible and influential role where you'll work closely with senior leaders and stakeholders to deliver strategic people solutions that support organisational objectives and strengthen our culture.
Key Responsibilities
- Partner with leaders to deliver people strategies aligned to MSI UK's mission, values, and business goals.
- Provide expert guidance on complex employee relations matters, ensuring a fair, consistent, values-led and legally compliant approach.
- Lead and support strategic HR initiatives that enhance organisational effectiveness, engagement, and colleague experience.
- Influence and shape people policies, practices, and programmes that build capability and drive performance.
- Champion HR service excellence and contribute to the continuous development of a collaborative, high-performing People Team.
- Coach and support managers to build confidence and capability in people management.
You'll be a trusted advisor, relationship builder, and proactive partner, helping leaders and colleagues create an environment where people can perform at their best.
About You
We're looking for a skilled HR professional who combines strong commercial awareness with a genuine passion for people.
You'll ideally be CIPD Level 7 qualified and bring:
✔️ Significant experience in a Business Partnering or senior HR advisory role
✔️ Strong knowledge of UK employment law and HR best practice
✔️ Proven experience managing complex employee relations cases and organisational change initiatives
✔️ Excellent communication, influencing, and stakeholder management skills
✔️ Confidence using HR systems and interpreting people data to inform decision-making
✔️ High levels of integrity, professionalism, and discretion
✔️ The ability to work independently while building strong relationships across diverse teams
Why Join MSI UK?
We're committed to supporting, developing and recognising our people, offering a comprehensive range of benefits designed to help you thrive both professionally and personally.
�� Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
�� Work-Life Balance
- 25 days annual leave plus your birthday off
- Buy and sell annual leave scheme
- Family-friendly policies
�� Rewards & Recognition
- Long-service recognition awards
- Discounts at over 4,000 retailers through the Blue Light Card
�� Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
�� Learning & Development
- Paid learning and development opportunities
- Accredited apprenticeship programmes
- Clear pathways for career progression
Ready to Make a Difference?
If you're passionate about creating positive colleague experiences, influencing organisational success, and making a meaningful impact within a purpose-driven organisation, we'd love to hear from you.
Apply today and help shape the future of our people experience at MSI UK.
Registered Charity
501 - 1000
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
Thank you!
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
Thank you!
Finance Business Partner - Grants
Location: United Kingdom - Hybrid / Remote, with occasional travel to the office
Contract: Permanent
Salary: UK £60,000 to £67,500 (depending on experience)
Working pattern: Full-Time or Part-Time Pro Rata (4 or 5 days per week)
About FILE
The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change.
Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases.
Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).
FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.
The Role
The Finance Business Partner – Grants will play a key role in strengthening collaboration between Finance and Grants teams, supporting the effective financial management of the grants portfolio. The role will focus on building strong relationships with Grants stakeholders, developing a solid understanding of the granting process, and providing clear, timely financial information to support informed decision-making.
The role acts as a link between Finance and Grants, translating financial data into meaningful insights for Grants teams, while ensuring financial considerations are appropriately reflected in granting decisions.
Key Responsibilities
The role spans four core areas: business partnering with Grants and Portfolio teams, budgeting and forecasting, management accounting and reporting, and supporting systems and process optimisation.
Business Partnering (40%)
- Provide strategic financial partnership to Grants Managers, Portfolio teams and other stakeholders, ensuring cohesive communication of financial data across Finance, Grants, and Philanthropic Partnerships.
- Support teams with best-practice granting approaches (from Finance point of view), including foreign exchange considerations, inflation adjustments, and cost benchmarking.
- Offer ongoing guidance on grant due diligence, budget setup, financial reporting reviews and other ad-hoc requirements.
- Enable effective decision making up to executive level by analysing granting and fundraising data and presenting it in a clear and compelling way.
Budgeting & Forecasting (30%
- Support quarterly grants forecasting in collaboration with Grants and Finance colleagues, contributing financial input to forward-looking projections.
- Assist in monitoring grant budget envelopes and commitments, highlighting key variances or emerging issues to relevant stakeholders.
- Manage grant fund allocations and budget envelopes to donor requirements and restrictions, to leverage the greatest impact from available resources
- Contribute to annual budgeting and business planning processes for grants by providing financial data, analysis and support to FP&A and Grants teams.
Management Accounting & Management Reporting (20%)
- Prepare and support grants-related financial reporting, ensuring information is accurate, timely and relevant for Grants stakeholders.
- Support monitoring of grant budgets and commitments, helping identify variances and trends in collaboration with Finance colleagues.
- Present financial information in a clear and user-friendly way, supporting Grants teams to interpret and use financial data effectively
Systems & Process Optimisation (10%)
- Support the effective use of the Grant Management System (GMS) in collaboration with Finance and Grants teams, including understanding financial data flows and reporting outputs.
- Lead on the financial administration of the Grant Management System, such as budgeting, budgeting codes, payments, and any required finance functionality
- Contribute to improvements in grants-related financial processes, tools and templates in partnership with relevant stakeholders.
- Act as a liaison between Finance and Grants teams to support alignment of financial and operational workflows.
Key Outcomes
- Strong, trust-based relationships with Grants and Portfolio partners, enabling open and effective collaboration on financial matters.
- Strong financial control in all aspects of granting, efficient and maximal use of granting budgets
- Accurate and timely grant forecasts and budgets that support organisational planning and resource allocation.
- High-quality financial insight that strengthens strategic Grant making: key reports like Grants update, key donor grants update.
- Analyse and consolidate information from Portfolio and Donor teams to inform annual funding allocations that align with organisational budgets and granting plans.
About you
We know that long lists of criteria can be discouraging and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
We also recognise that skills and experience can be gained in unexpected places, so we welcome applications from candidates who feel they have relevant skills for the role, gained from a wide range of professional, lived and learned experiences.
Essential criteria
- Relevant accounting qualification, or equivalent demonstrated through experience.
- Significant experience in grant finance management, including fund allocation, donor restrictions, foreign exchange considerations, and cost benchmarking.
- Strong financial modelling, forecasting, and scenario analysis skills, with the ability to manage complexity and identify variances early.
- Skilled in management reporting and data analysis, with the ability to present financial information in a clear and accessible way for non-finance audiences.
- Highly proficient in Excel and financial systems, with experience supporting or improving finance processes and tools.
- Experienced business partner who can translate financial data into clear, actionable insight for non-finance stakeholders up to executive level.
- Communicates clearly and confidently, in writing and verbally, across teams and cultures.
- Builds effective relationships with diverse stakeholders, influencing decisions and maintaining strong financial controls without creating barriers.
- Organised and able to manage competing priorities, working proactively with a continuous improvement mindset.
- Adapts well under pressure, shifting between workstreams and adjusting to changing priorities across a busy finance function.
- Applies sound judgement and critical thinking to identify problems early and drive practical solutions.
Location
We are advertising this role for candidates based (and with the right to work) in the UK and in the Netherlands. Please note that you will see this role advertised in multiple locations but that we are only hiring for one position based in either location, and that we are able to offer collaborative working spaces only in the Netherlands and the UK.
Please apply to the job post for your preferred location.
Working for FILE
FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.
Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are strategic, innovative and collaborative, and open to growing in line with the Foundation.
FILE is committed to challenging systemic injustice. Our ability to do so is strengthened by the diversity of our partners and staff. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We are actively working to create a culture where colleagues feel welcomed, heard and supported to succeed and thrive.
How FILE supports its staff
FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offers a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare, enhanced maternity, paternity and shared parental leave, enhanced sick leave, flexibility working remotely and also abroad and a matching contribution to a pension scheme.
Applications
Please apply on our website and upload your CV and Cover Letter. This role is open for applications immediately and we accept applications on a rolling basis but we will not accept any applications after 06 July 2026. If you are interested, we encourage you to submit your application as early as possible.
Representation and Culture
FILE recognises the under-representation of historically marginalized communities and individuals in climate, nature and philanthropy spaces. We are committed to developing an organization that represents the world we are looking to protect and building a culture that supports such.
In doing so, FILE is committed to building policies and practices that ensure no current or prospective employee is discriminated based on disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£38,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
We’re currently looking to welcome a Finance Manager to our team.
The role
The Finance Manager leads on the operational management of the finance function to ensure there are robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation, including our ancillary charities and literary estates. The postholder is expected to foster excellent working relationships across the organisation with all staff, member volunteers, senior colleagues, board members and charity trustees.
Reporting directly to the Chief Operations Officer, the Finance Manager has significant responsibility for:
· Management accounts and reporting
· Budgeting and forecasting
· Cashflow oversight
· Audit and compliance
· Financial controls and process improvement
· Operational financial analysis
Responsibilities
Day-to-day financial management
- Manage the day-to-day finances for the organisation. Ensuring all aspects of the financial systems are accurate and kept updated including banking and sales and purchase ledgers.
- Manage the finances for our 14 charities. Ensure all aspects of the financial systems are kept updated.
- Undertake monthly reconciliations ensuring all transactions are properly and efficiently recorded.
- Prepare quarterly VAT returns for the organisation including the partial VAT exemption calculation.
- Oversee the management and appropriate allocation of any restricted funds for the charities ensuring that monies are allocated as per donor wishes or grant specifications.
- Prepare any ad hoc budget request and figures for other departments or the management.
- Regularly review and maintain financial policies and procedures.
- Support with funding bids and reports for donors and grant-making bodies.
Budget process management
- Work closely with the Chief Operating Officer on preparing the annual budgets for the organisation and our ancillary charities.
- Prepare quarterly figures for review, explaining any variation from budgeted figures.
- Monitor the actual spend against budgets for all the charities.
· Ensure adequate cash flow to meet the needs of the organisation and our charities in consultation with the Chief Operating Officer and Head of Charities.
- Work closely with all Departmental Heads to ensure they fully understand their budgets and ongoing organisational performance against budget.
Statutory reporting
- Assist the Chief Operating Officer with the preparation of the organisation’s accounts.
- One of the main points of liaison with the external auditors, ensuring all supporting papers are collated for an efficient and effective annual audit to take place.
- Maintain fixed asset register and inventory of all equipment contracts and agreements.
- Ensure adequate controls are in place to safeguard the financial assets of the organisation.
- Lead on preparing all our charity accounts.
- Assist the COO to ensure the organisation and its ancillary charities are compliant with statutory bodies and external institutions including:
o Companies House
o Certification office
o Charity Commission
o HMRC
o All banks and payment processors
Financial risk management
- Work with the Chief Operating Officer to ensure that the appropriate processes are in place for the long-term financial viability of the organisation.
- Develop, update and produce long-term cashflow forecasts for both the organisation and our ancillary charities.
· Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels.
Governance support to the Finance Sub-Committee and Charity Trustees
- Assist in the preparation of all associated papers and minutes for the Finance Sub- Committee.
- Assist the Chief Operating Officer in preparing papers for Board and Charity Trustees.
The duties above outline the broad areas of responsibility. The SoA reserves the right to vary these duties to suit the requirements of the business.
Person specification
Essential
- Minimum part-qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the organisation.
· Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases.
- Experience of using Sage 50 Cloud Accounts.
- Significant experience and confidence in managing a full range of finance operations in a small or medium sized organisation in the not-for-profit sector.
- Confident presenting financial information to non-financial audiences.
- Demonstrates excellent attention to detail, organisation and communication skills.
· Resilience in working under pressure, ability, and willingness to both give and take constructive feedback.
· Bring ideas for improvements and is open and honest in all communications where relevant and appropriate.
- Ability to work with the Chief Operating Officer to develop the formulation of long-term financial plans and strategies for the society and its ancillary charities.
Desirable Skills
· Specialist knowledge of Charities, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience.
· Experience of working for a trade onion or a membership organisation.
· Tax and charities law, including a good understanding of partially exempt VAT status.
What we offer
As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing. We are a London Living Wage and a Disability Confident – Committed employer.
Benefits include:
- Competitive salary
- Cycle-to-work scheme.
- Death-in-service benefit (8 x salary)
- Employee assistance programme
- Flexible, hybrid working practices.
- Family-friendly, disability-confident inclusive culture
- Generous annual leave, including all bank holidays.
- Salary exchange pension scheme
- Interest-free annual travel card loan
- *Office closure over Christmas
- Private healthcare
*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.
As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.
Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds
To apply, please send your CV and a personal statement as a single document (max. 3 x A4 pages)
If any part of the application process is not accessible to you, please let us know.
Non Charity Employer
21 - 50
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
The client requests no contact from agencies or media sales.
Thank you!
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.
Key Responsibilities:
-
Client Acquisition and Relationship Management
-
Proactively seek new business opportunities within assigned regions to grow the client base.
-
Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
-
Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
-
Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
-
Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
-
-
Strategic Planning and Development
-
Collaborate with Senior Leaders to develop strategies for client retention and growth.
-
Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
-
Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
-
-
Performance Monitoring and Reporting
-
Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
-
Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
-
Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
-
Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
-
Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
-
-
Line Management and Support Coordination
-
Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
-
Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
-
Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
-
Work with other area leaders, to ensure strong delivery of services.
-
Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
-
-
Bid Management and Process Improvement
-
Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
-
Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
-
Report on bid submission performance, review bidfeedback to continuously improve.
-
Essential Skills and Experience:
-
Detailed knowledge of the UK education sector.
-
Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
-
Proven track record in client relationship management, with experience in sales or partnership development roles.
-
Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
-
Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
-
High level of empathy and commitment to supporting vulnerable and underserved communities.
-
Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
-
Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
-
Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
-
Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
-
Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
-
Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
-
Competitive salary
-
Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
-
Flexible, hybrid work environment with regular opportunities for in-person client engagement.
-
Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
-
Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.