Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.
We are looking for a Brand Campaign Project Manager to lead successful project management and delivery of an ambitious brand campaign using full project management frameworks to ensure alignment of stakeholders and activities; working with senior stakeholders across the organisation and within external agencies to develop and ensure cohesiveness of strategy and approach
About us
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.
Our Marketing & Communications Team
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
Within the Marketing & Commercial department sits the Brand team. Guardians of the Battersea brand, we bring our purpose – to be here for every dog and cat – to life creatively. We also offer guidance as to how to use the brand effectively so we can raise awareness and encourage more people to support our cause. We are responsible for product licensing and affiliates, with the goal to generate as much commercial income as possible to go straight into the vital care of Battersea’s animals.
What we can offer you
Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.
For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our online application portal. All applications must be submitted before the closing date advertised.
Central London – Marcomms Manager
Permanent – circa £35k
This is an exciting time for a marcomms professional to join the ISM, the leading professional body for musicians with a reputation for its top rate services and campaigning. The ISM has doubled in size over the past 10 years and now has close on 10,000 members who come from every part of the music world.
You will be an experienced marcomms professional with a deep understanding of brand and growing business and profile across all platforms. You will be a proactive and dynamic problem solver with a real passion for design, innovation, ideas and collaboration. You will be responsible for delivering marcomms strategies across the ISM, the ISM Trust and the ISM Members Fund and ensuring that income targets are met.
A team player, you will thrive on going the extra mile and working in a fast-paced creative environment where the ability to multitask and work collaboratively across different disciplines is vital. You will have excellent written and interpersonal skills with great attention to detail.
You will be joining a professional staff team based in Bayswater, London where the emphasis is on good communication and team work.
To apply please send a full CV and covering letter saying why you are right the person for the job.
Closing date is Monday 23 March 2020 at 9.00 a.m. Interviews will be held during the following two weeks.
The client requests no contact from agencies or media sales.
Providence Row is looking for a marketing and communications professional with at least three years of experience, ideally in the homelessness sector.
You will be a strong communicator, able to build relationships with a range of stakeholders, including service users. Creativity and an ability to juggle multiple projects is very important in the role. You will be passionate about providing quality support to some of the most vulnerable and excluded people in East London, and will have the drive and ambition to support Providence Row to make positive lasting changes in people’s lives.
About us
Providence Row works with around 1,800 homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes. Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
The role
In this role you will be responsible for:
- The production of consistent, professional marketing materials which share consistent and clear promotional messaging across all mediums.
- The production of regular, engaging content, involving our clients. Where possible using a range of innovative and engaging methods/communications to share interesting stories, case studies and news about Providence Row (videos, audio, comic strips etc).
- The creation and maintenance of a range of far-reaching distribution channels and networks for Providence Row content, to include social media, email distribution lists, online advertising etc.
- The development of strategic relationships to raise Providence Row profile (in the sector, in the press, with faith groups and with central and local government (Public affairs – MPs, Government Departments etc).
Full job desription/person specification is available for download.
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more s... Read more
The client requests no contact from agencies or media sales.
Voluntary Income in The Church of England is over £800M a year, and funds most of the church's mission and ministry. The Church of England has adopted a National Giving Strategy for 2020-2025 that will invest in different ways to encourage giving within its churches.
Summary
Marketing forms an essential part of the giving strategy, both to clergy and laity within the Church of England. There is a compelling and urgent need to improve and expand our online advice and guidance, and provide opportunities for online training.
We need to create digital resources that are inspiring and grounded in practical application, that cover the range of ways that we can encourage giving to the church and for people to live more generous lives.
As Marketing Manager, you will work closely with colleagues within the giving and income generation team to develop a marketing strategy that will deliver high quality communications to the various audiences through different channels to support the range of initiatives within the giving strategy. You will also lead on the management and updating of online resources that are critical to enabling parishes to benefit from the giving strategy.
To be successful, you will need experience of delivering a marketing strategy and of using web content and social media to engage and inform effectively.
Due to the specialist nature of the roles within the Giving team, training will be provided to successful candidates to enable them to carry out their role confidently.
This is a fixed term contact expected to last for 3 years.
The willingness to travel throughout England and Wales and work occasional weekends will be required.
At the NCIs many of our staff work flexibly in a number of different ways including where they are based. We are happy to talk at interview about options that might be possible with this role.
Interviews are expected to be held w/c 30th March 2020.
In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our scheme.
Main Responsibilities
The Role
Online resources
Develop online resources to support giving and generosity within parishes and benefices of The Church of England.
This includes:
- Establish and manage the 'generous church' web presence on The Church of England website, agreeing structure and content to enable all aspects of giving and generosity to be encouraged.
- Research the range of audiences for the web presence, evaluate the impact of the different areas and adapt content accordingly.
- Develop the capacity for online training, in partnership with suppliers and agencies as appropriate, so that we can offer online training to individuals and parishes in different aspects of encouraging giving and generosity.
- Manage the SharePoint for Giving Advisors, ensuring this is kept up to date, and manage the regular communication and engagement with giving advisors.
- Manage the online queries received from parishes, ensuring they are given to the relevant member of staff and ensuring they are responded to promptly.
Marketing and administrative support
Provide marketing and administrative support (administrative support to be no more than 20% of the role) to colleagues within the Giving and Income Generation team.
This includes:
- Manage social media campaigns for giving and generosity, liaising closely with the colleagues in the communications department, to ensure a high visibility for giving and generosity across the different social media channels.
- Produce regular email newsletters as required.
- Manage the national conference for giving advisors, and other one day conferences as needed, to support the training of diocesan giving advisors and others.
- Support colleagues, particularly the digital giving manager and generous giving training manager, in event management for their areas of work.
- Line manage the Marketing Officer for Parish Buying, ensuring regular management supervision and the completion of the annual appraisal process.
- Administer the payment of invoices through the SAP system.
Communication Strategy
Create and deliver a marketing strategy for ongoing communication and engagement with clergy and laity around giving and generosity, through social media and other means, working closely with the NCI's communication department to achieve the greatest impact.
This includes:
- Research the opportunities for marketing giving and generosity within The Church of England.
- Work closely with colleagues to identify their marketing needs.
- Create a marketing strategy that integrates the different marketing activities of the team into a coherent whole.
- Liaise with colleagues in the communications department so that our marketing activity dovetails with theirs, and enables giving and generosity to be promoted through national communications activities.
- Establish the mechanisms for monitoring the impact of marketing activity, and regularly evaluate the marketing strategy, with reports summarising activity and impact distributed to the wider team.
With its 12,000 parishes and 16,000 buildings the Church of England is a Christian presence in every community and plays a vital role in the life ... Read more
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Contract Type: Permanent full time
Closing Date: 8th March 2020
Interview date: tbc
At this exciting time in our development, Marie Curie are looking for a talented Marketing Manager to create and implement marketing plans which support local regional teams to extend the reach, influence and effectiveness of marketing and communications on the ground. The aim is to provide the expertise, plans and tools to empower local teams to recruit new supporters from local communities, recruit new staff and volunteers for our shops and our services, acquire new campaigners and encourage take up of services by patients and families. You will use local and national insight to help devolve messaging and activities which are relevant to the communities for which they are required.
You will need to be excellent at building relationships around the charity and managing different stakeholders.
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a p... Read more
The Digital Mobilisation Officer role aims to increase the effectiveness of Friends of the Earth’s online actions to engage new supporters and mobilise activists.
Located in the Campaign Activism team, you will be helping create online actions that drive new supporters to Friends of the Earth and to ultimately help us win our campaigns. You’ll work closely with the Digital Delivery, Marketing and Campaigns teams to ensure our campaigns are utilising the most effective online actions, that the results of actions and tests are clearly communicated and that campaigners have up-to-date skills.
To help make our actions continually better, testing and experimentation will be a core part of the role. You will be responsible for setting up tests on all of our actions – from simple tests of wording to more complex tests of layout and new action ideas alongside the digital delivery team.
This is an opportunity to learn new tools, concepts and techniques, and gain a better understanding of how online actions and experimentation can play a role in effective campaigning and recruitment.
Closing date: Monday 9th March 2020 (23:59)
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.
We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
Friends of the Earth are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.... Read more
The client requests no contact from agencies or media sales.
Join a high performing in memoriam team that annually brings in £2.5 million.
The Royal British Legion are the country’s largest Armed Forces charity, with 235,000 members and 110,000 volunteers, giving financial, social and emotional support to members and veterans of the British Armed Forces and their families.
The Campaign Coordinator will be responsible for the management of their Little Remembrance Cross Campaign, organising the lead up to the event while liaising with internal/ external stakeholders and agencies.
Job specification
- Manage the planting of the tribute crosses for the Royal British Legion’s Little Remembrance Cross Campaign
- Organise in memory messages to be displayed on the crosses from supporters via direct mail.
- Liaise with creative agencies, the data services team and the supporter care team, whilst providing constructive feedback on direct mail responses and handling responses from supporters
- Manage the book of remembrance, which requires monthly reviewing and handling of data
- Assist with the organisation of upcoming events
Person specification
- A direct marketing officer who is proficient in managing campaigns and products. Experience in events management is advantageous, but not essential.
- Someone with excellent organisation skills, as the role requires liaising with multiple agencies, suppliers and supporters simultaneously
- An individual who is proficient in handling data, using segmentation to utilise donor engagement
To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.
QuarterFive specialise in recruiting to fundraising roles of all types and at every level. We’ll help you find a new job in an effic... Read more
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Customer Research Manager
Location: London
Contract type: Full time, Fixed Term
Hours: 35 per week
Salary: £41,585 to £46,725 depending on skills and experience plus London allowance of £3,600
Closing date: 8 March 2020
Interview date: TBC
About the role:
Are you passionate about market research but would like your work to have a more meaningful impact?
This is a unique opportunity to use your research expertise within a leading charity, to develop an insight programme that will shape Alzheimer’s Society’s fundraising and audience strategy. You’ll lead a small but passionate team, in promoting the use of market research to better understand supporters.
This role is responsible for designing and delivering an impactful insight programme that produces actionable insights. It involves proactively identifying research opportunities and disseminating key insights, to stakeholders at all levels, in a way that will drive change.
About you:
We are looking for a highly motivated and skilled market research professional. You will have a wealth of experience in designing and conducting strategic market research projects. You must be comfortable with undertaking both quantitative and qualitative research, experience of focus group moderation would be desirable.
We’re looking for someone who can lead the team to deliver cost effective research projects with the maximum impact, whilst not compromising on quality. You must be able to synthase data from a variety of sources and be a strong communicator who is confident in presenting actionable insights to stakeholders at all levels.
This is an exciting opportunity and the post-holder will have the chance to shape the Society’s research and insight strategy as we gear for more ambitious growth.
You may have experience of the following: Customer Researcher, Market Research Officer, Market Researcher, Customer Research Manager, Research Manager, Research Officer, Customer Insight Officer, Fundraising Manager, Quantitative Research, Market Research Analyst, Charity, Charities, NFP, Not for Profit, Third Sector, etc.
Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.
We are looking for a Direct Marketing Officer to deliver our donor acquisition programme, keeping pace with or ahead of our competitors in the marketplace and ensure the delivery of high volumes of regular givers, and maintaining strong relationships with agencies and teams across Battersea to ensure the success of the campaigns.
About us
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.
Our Fundraising Team
Battersea Dogs & Cats Home has seen a transformational growth in their Fundraising strategy, since 2010. Not only has our income grown - tenfold since 2010 - but our talented and award-winning team has as well. It’s therefore an exciting time to work at one of the country’s most loved and best known animal charities – and work as part of a is vibrant, ambitious and well respected team.
Our fundraising programme has grown rapidly across all areas; most notably by developing a significant individual donor base, establishing a major giving programme, launching new commercial activities and developing our events and community fundraising activity. Yet the opportunity to increase our impact for animals through growing a significant and sustainable income base remains considerable, and our fundraising team are set to achieve ambitious year-on-year growth in order transform the lives of the animals in our care.
Direct Marketing sits within Public Fundraising and is responsible for raising millions of pounds of income through a mixture of regular giving, cash, raffle, legacy and in memory giving. We have developed our programme from scratch and dramatically grown our regular giving supporter base to around 115k active donors. Whilst this is a huge achievement already, there is still so much more we believe we can do and the DM team are determined to continue to grow our income over the next 5-10 years, to deliver more for and expand our impact for animals.
What we can offer you
Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.
For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our online application portal. All applications must be submitted before the closing date advertised.
Job title: Campaign Co-ordinator – Cause Led
Region: London Haig House
Directorate: Fundraising
Contract: Permanent – Part time 3 days, 21 hours a week
Salary: FTE £29,390 per annum pro rata (£24,938 per annum + £4452 London Weighting)
Part time salary based on 21 hours per week £17,634 per annum
About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
· A desire to provide a great customer service and support
· Enjoy and thrive in working in teams and with others
· Passionate about supporting the Armed Forces community and honouring their contribution
· Come to work each day to be the best you can and to learn and develop
· An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….
The Role
The Royal British Legion is part of the fabric of the nation and supports the Armed Forces Community in every community, whilst also ensuring that their sacrifice is never forgotten.
We are looking for a fundraising co-ordinator to join the individual giving fundraising team.
Working in the supporter development and engagement team you will be supporting the campaign manager to develop and maintain our supporters.
This role requires you to produce comprehensive creative and print briefs for campaign materials and manage these projects from brief through to delivery. You will produce data briefs and manage data selections for direct mail and email campaigns. You will liaise with stakeholders across the organisation, report on results against targets, identify programme improvements and contribute new ideas.
The successful candidate will have experience of managing direct mail campaigns, working with multiple suppliers and working with large income and expenditure budgets. You will need excellent written and verbal communications skills and be able to communicate well with colleagues and suppliers. You will also need to be organised and responsive with excellent attention to detail.
How to Apply
Please apply by ‘Apply online’
Closing date for this role is: Wednesday 11th March 2020
Interview will be held at 199 Borough High Street on 19th and 23rd March
We help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round. We also campaign to improve their... Read more
Marketing Campaigns Manager
We have a fantastic opportunity for a talented and driven Marketing Campaigns Manager reporting directly to the Head of Marketing.
Marketing Campaigns Manager Responsibilities:
- Working directly with key internal stakeholders to develop, fully integrated, multi-channel and innovative marketing campaigns that reflect public sector and public finance issues – including developing from the outset clearly defined outcomes based campaign propositions, project plans and campaign budgets.
- Aligning campaign strategy to CIPFA’s overall business objectives.
- Being the marketing lead for the local government sector and develop and manage the Local Government marketing plan accordingly.
- Presenting campaigns in a coherent and logical manner on CIPFA’s website – ensuring user journeys are client-centric.
Marketing Campaigns Manager Requirements:
A clear and confident communicator, you will be comfortable dealing with and influencing senior stakeholders with the ability to bring people from different teams together, forming effective project teams.
The role would suit someone with business development experience who wants to stay in marketing.
About CIPFA:
The Chartered Institute of Public Finance and Accountancy (CIPFA) is the world’s only professional accountancy body to specialise in public services, and our portfolio of qualifications is the foundation for a career in public finance.
Our members work across public services in national audit agencies, major accountancy firms, and other organisations and companies around the world where public money needs to be effectively and efficiently managed.
Globally, CIPFA leads the way in public finance. We support best practice in the management of public-sector resources and use our values and expertise to help UK and international public financial managers and auditors to support the best interests of society and tax paying citizens.
Location: Flexible, London or Chester based
Job type: Full Time, Permanent, 36 hours per week, 9.00 am to 5.00 pm
Salary: up to £55,000 per annum
Benefits: 25 days annual leave, Up to 10% employer's pension contribution, Season ticket loans, Employee Assistance Helpline, Exclusive employee discount and rewards at many major brands including health & well-being, retail, restaurants and mobile technology providers.
Closing date for applications: 8th March, 2020
You may have experience of the following: Marketing Manager, Marketing Campaigns, Campaign Manager, Communications Officer, Communications Manager, Digital Marketing, Social Media, PR, Public Relations, Marketing Programs, Marketing Operations, Campaign Strategy, Event Marketing, Events Marketing, etc.
Ref: 92101
Do you want to be part of a lifesaving crew?
Lottery Marketing Officer
Salary: £21,385 - £25,159
Full time, 35 hours per week
Place of Work: Head Office, Knowsley
The North West Air Ambulance Charity provides rapid pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
This is an exciting time for North West Air Ambulance Charity. We’re in a strong financial position, which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes.
The job:
This is a fantastic opportunity for a talented Lottery / marketing professional looking for a role which is vital to NWAA’s Lottery, which raises in excess of £4m per year net.
The post holder will be joining the team at an exciting time of growth and will be responsible for sustaining and developing a varied Lottery programme of door-to-door, telephone and website player recruitment to ensure all activity is effective, efficient and compliant with relevant legislation. The role will have responsibility for maintaining target levels of recruitment, retention and engagement and maximising ROI across our Lottery income stream.
The Lottery Promotions Officer will work closely with the Head of Marketing and Communications to help raise the profile of the Charity and the Lottery and successfully develop the North West Air Ambulance Charity brand.
The Ideal Candidate:
You will have relevant experience in a Lottery fundraising environment or growing business from a customer base with excellent account management skills. You will be able to analyse data to influence future strategy. Excellent organisational skills are essential to manage a complex workload and meet deadlines as well as some creativity when planning campaigns.
The Charity offers the following benefits to all our eligible employees:
- Cycle to work Scheme
- Life Assurance
- Cash Back Scheme, which includes cash back for dental treatment and a range of medical treatments, as well as staff discounts with a range of retailers
- 24-hour confidential Employee Assistance helpline
- Salary Sacrifice Scheme for pension contributions
Closing date: 9 March 2020
TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the button to be directed to our website.
No agencies please.
An exciting opportunity has arisen to join the Sported team as our Marketing Coordinator. Sported passionately believes in the role of sport to transform the lives of young people. Particularly, those living in deprived areas. We have been highly influential in building the credibility and effectiveness of sport for change and have the UK’s largest network of grass roots clubsWe are looking for a highly motivated and self-driven team player with excellent organisational and communications skills, ready to take on this new UK wide role at our London office.
You will be responsible for leading, shaping and delivering Sported’s external communications activities. In this varied role, you will work across the different functions of the organisation and with our UK field team. Your main responsibilities will focus on providing social media, marketing and brand support to promote the charity’s work and to support interactions with members and volunteers.
The ultimate measure of success in this role is supporting key stakeholders produce consistent, effective material which conveys our key messages, plus using social media to increase awareness of our activity and the impact we have.
The client requests no contact from agencies or media sales.
Smile Train is changing the world one smile at a time. We’re always on the hunt for curious, passionate, and innovative thinkers to join our team, to help us do what we do better. If that’s you, please read on.
Smile Train is an international charity headquartered in New York. Our mission is to transform the life of every person impacted by cleft lip and palate. We train and support doctors and medical professionals to provide free life-changing comprehensive cleft treatment to our beneficiaries. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries to date and we’re just getting started. We are truly changing the world one smile at a time.
We are seeking a Senior Manager, Direct Marketing to join our UK team. The incoming Senior Manager will be responsible for the acquisition and retention of individual donors based in the UK. This role oversees individual donor data for Smile Train’s fundraising operations in the UK including analytics across direct marketing channels. They will be the local subject matter in direct marketing and expert on all fundraising data and must be able to translate complex data into easy to understand takeaways for the Director and Trustees to ensure that Smile Train is able to raise funds to continue transforming the lives of our beneficiaries.
The Senior Manager, Direct Marketing will report to the Director of Fundraising, UK. This is a full-time staff position based at our office in London, starting as soon as possible.
Responsibilities:
Core responsibilities
- Develop engaging donor acquisition and stewardship campaigns
- Utilise data to inform and strategically target key donor segments
- Create and execute direct communications to our valued supporters
- Ensure all DM campaigns are completed on time and within budget
- Management of all campaign delivery, including post analysis
Additional responsibilities
Direct Mail
- Oversee new donor acquisition and monthly donor cultivation, by managing and working collaboratively with our agency partners
- Provide strategic direction on direct mail campaigns, working with our external agencies'
- Conduct testing to optimize creative and evaluate results to make data-driven decisions for future mail concepts
- Ensure all direct mail creative content is on brand
- Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns
- Approve all cost estimates by comparing spend to budget
- Process all invoices
DRTV
- Oversee all aspects of Direct Response Television (DRTV) donor acquisition
- Management of external creative, media and contact centre agencies
- Strategic planning, performance monitoring and reporting
Donor Stewardship
- Management of all monthly Direct Debit and other regular individual donations
- Working with external agencies, develop effective testing methodology to inform long term investment decisions
Qualifications:
- 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including direct mail and digital
- Knowledge of a variety of fundraising channels including digital, email, social media, direct mail, and SMS
- Degree in Marketing, Business, Communications, Charity Management, or related field
- Skilled with modern and traditional marketing and fundraising channels
- Strong analytical skills, comfortable using data to drive decision-making
- Fluency in CRM (e.g. Salesforce) is a huge asset
- Demonstrable organizational, professional, and problem-solving skills, and ability to facilitate collaboration across multiple teams
- Excellent project manager who can keep a team on track while juggling multiple priorities
- Experience of managing creative agencies, printers and external agencies
- Ability to communicate the impact of marketing and communications efforts with data
Application information:
Smile Train is committed to diversity and encourages qualified candidates from all backgrounds to apply.
To apply, please complete the application through the link below. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role.
Applications will be reviewed on a rolling basis, but we encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Senior CRM Campaigns Manager, London
£65,000 PA
- Are you a CRM Campaigns professional who has experience of championing email channels and various other channel innovations?
- Do you have a background of working closely with product development teams?
- Are you keen to work for an innovative dynamic organisation that truly embodies flexible working?
If yes, then I want to talk to you ASAP!
The Role
Senior CRM Campaigns Manager.
This is a fantastic opportunity to join a rapidly expanding tech organisation based in Camden.
This Senior CRM Campaigns Manager role will be responsible for building existing user engagement and customer lifetime value.
Why work here?
Benefits include:
- 28 days annual leave pro rata
- Buy & sell holiday scheme
- Charity day (volunteer for a charity of your choice)
- Cycle to work scheme
- Flexible working offering
- Pension contribution scheme
- Daily breakfast and condiments offering
- Perkbox
In this role you will be responsible for…
- Building existing user engagement and customer lifetime value via CRM campaigns
- Working with the product development team to test all developments on the organisation's site
- Supporting the data and insights team to provide analytics tools on customer journey and interaction data
- Audience segmentation - utilising business intelligence tools Periscope, Looker whilst gaining insights from user research and data analytics to creative innovative email campaigns to drive traffic
- Developing richer customer insight and modelling to help develop the approaches of greater personalisation of campaigns to build response and engagement
- Sustaining retention and engaging users to maximise conversion rates and revenue generation
- Improving the customer experience and performance with active users
You will be ideally suited for this role if you have…
- A background in CRM campaigning, personalisation and engagement through off-platform communications
- Considerable experience of B2C and B2B campaigning, data management and creative innovation
- A background in A/B and multivariate testing
- A strong track record of customer segmentation and buyer persona strategies
- Excellent stakeholder management skills with the ability to influence others
- Excellent communications skills - verbal and written
- Experience in business intelligence tools Periscope, Looker would be highly desirable
- An interest in higher education
What next?
This Senior CRM Campaigns Manager role is an urgent hire. If you are keen on this role, please contact Nicholas Ogden ASAP on 0207 269 6338 or email to
Would you like £500 in high street vouchers?
Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £500 in high street vouchers of your choice.
As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £500 on offer for any referrals we successfully hire.
The consists of five distinct brands: , , , and .
Our Marketing team has an extensive network in the UK with a wide range job opportunities which include, but not limited ... Read more