Care service manager jobs in islington, swansea
We’re seeking a Programme Manager to lead our Women Off to Work employability programme. Since 2017, this project has supported hundreds of women to boost their employability and wellbeing through training, advice, work placements and more.
About Us
The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.
From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programme includes exercise and dance classes, training and employment support, arts and social activities, and more.
About Women Off to Work
We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women off to Work (WoW) programme. Since 2017, WoW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.
WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.
About the Role
The Programme Manager will play a crucial role in continuing the successful delivery of this vital programme, managing and motivating a team to ensure that WoW hits key performance targets.
We would love to see an application from you if you have:
- Demonstrable project management experience
- The ability to lead a team to success
- An understanding of the needs of women who are marginalised within the world of work
- Experience of co-design and embedding service user voice/experience into delivery models
Staff benefits for working at The Abbey Centre:
- Subsidised lunch
- Interest-free season ticket loan/ bicycle loan scheme
- 23 days annual leave (plus public & statutory holidays) – pro-rata
- Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.
To apply, please submit your CV and a supporting statement no longer than 2 pages long, outlining how you meet the person specification, along with the Equalities Opportunities Form.
We support a healthy and cohesive community in south Westminster by providing the space, services and opportunities to the people who need it most.
The client requests no contact from agencies or media sales.
Job Title: Individual Giving Fundraiser
Salary: Circa £31k
Team: Supporter Engagement Team
Hours: 37.5 Monday-Friday
Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser.
This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.
The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.
This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.
About you
The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.
You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
Reporting directly to the Head of Planning and Reporting, the Management Reporting Lead will be responsible for identifying, designing, and implementing KPIs and reporting tools that provide clear, concise, and actionable insights to a variety of stakeholders. They will analyse trends and performance data to highlight emerging risks and opportunities, ensuring issues are addressed early to support financial viability. The role requires the ability to translate complex data into meaningful summaries for both financial and non-financial audiences, enabling informed decision-making and continuous improvement across the organisation.
Interviews will be held on Microsoft teams on the 2nd June
The closing date of this role may close early depending on the volume of applications.
About the role: Your main duties will include:
- Support the Head of Planning and Reporting in business analysis and KPI reporting
- Identify, design, and implement meaningful KPI's and reporting frameworks to monitor performance and support decision-making.
- Develop and deliver clear, concise and actionable reports tailored for both financial and non-financial audiences.
- Foster a culture of continuous improvement, striving to add value to financial processes and reporting.
About you: The successful applicant will have:
- Part Qualified Accountant - ACCA/CIMA.
- The ability to communicate effectively (both written and verbal) at all levels both within the organisation and externally to build effective relationships with Finance & Operations staff.
- Proven experience of using data-driven analysis to identify issues and opportunities, delivering clear recommendations that have led to measurable cost savings, improved performance, and strategic business impact.
- The ability to initiate action and motivate others. To be confident and persuasive, able to inspire others in order to achieve desired outcomes.
- High organised, logical with a practical approach and able to prioritise.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Job Brief
We are seeking a dynamic and compassionate leader to oversee the design and delivery of person-centred community programs, manage wellbeing and support services, and lead the development of a thriving volunteer team. This is a unique opportunity to shape impactful services that make a real difference in people’s lives, while nurturing a supportive, values-driven environment for staff, volunteers, and community members.
A collaborative and community-focused professional, you will be passionate about fostering wellbeing, inclusion, and cultural connection across the Irish and wider communities in London. This is a unique opportunity to join the London Irish Centre at a transformative time in its history, leading impactful engagement initiatives and wellbeing programs that support the charity’s strategic vision of empowering and enriching lives through Irish community and culture.
About You
- You have solid experience working in community engagement, wellbeing, or support services, ideally within the charity, public, or community sectors.
- You are passionate about making a difference and bring a positive, proactive attitude to your work.
- You are a supportive and motivating team leader with a track record of successfully managing people and delivering community-focused services.
- You are a confident communicator with strong interpersonal skills, able to build relationships across diverse teams and communities.
- You are experienced in coordinating projects or services, with excellent organisational skills and the ability to manage competing priorities.
- You are flexible, approachable, and comfortable working in a dynamic environment where no two days are the same.
Key areas of responsibility
- Lead, manage and support the programmes and support team, and oversee volunteer coordination to deliver high-quality community focused services.
- Enhance team members performance, learning, development and wellbeing through supervision, appraisals, and training.
- Develop and implement inclusive and engaging community programmes that respond to the evolving needs of the community.
- Manage direct support services, ensuring safe, person-centered and best practice case management.
- Develop and manage the volunteer strategy, including recruitment, training, development, and retention of volunteers alongside the Director of Community.
- Act as a Safeguarding Lead, supporting the duty manager system and working with senior leadership to maintain high safeguarding and safety standards.
- Work collaboratively with all Community Services teams and other internal teams to provide holistic wraparound support to community members.Manage and promote effective use of internal systems, including the database (Beacon).#Prepare reports, support funding bids, and contribute to strategic reviews and projects.
- Represent the organisation across external networks.
- Proactively build partnerships to enable collaborative service delivery and the sharing of best practice.
- Any other tasks and duties at the direction of the line manager.
This job description is a guide to the nature of the work required of the Community Engagement and Wellbeing Manager. It is not wholly comprehensive or restrictive and may be reviewed as required.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for two Community Care Coordinators to support some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.
The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.
The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.
Independence will be encouraged through self-management and recovery.
The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.
This is a part-time position (20 hours per week), between the service hours of 9am-5pm (Monday-Friday)
Community Care Coordinators are based at 275 Fore Street, Edmonton, London, N9 0PD & North Middlesex Hospital.
The client requests no contact from agencies or media sales.
We’re Recruiting – Fundraising Manager
From your UK home-base you’ll be flying the flag for the charity outside of Wales as a Fundraiser. You’ll put on quality fundraising events and build strong relationships through our reputation and Welsh links making a difference when it comes to people with cancer.
Picture being our Fundraising Manager and putting on fundraising events such as dinners and corporate sponsored events like golf or racing days. And, linking with London in Wales Week promoting networking opportunities with grant-givers, major donors, commercial, and corporate sources. Plus, you’ll help manage and set up our high value business network committees outside of Wales which we’ve already made a start on.
In this Fundraising job you can expect to be doing things like:
- Sales & Relationship Management – you’ll be looking after a portfolio of our new and established individual and corporate high net worth donors
- Business Growth Development – you’ll have five figure income targets to meet so will plan your client cultivation work to report and present how your delivery is going
- Collaborating – you’ll interact with our key internal stakeholders about your work and join a team of colleagues across the business where sharing and building on ideas and taking on feedback is welcomed
- Networking – you’ll promote ways our donors and prospective clients can engage with our work and navigate relationships to grow and build connections
- Event Management – you’ll plan, organise and deliver quality fundraising events with networking and income opportunities
- Stewarding - through engagement and excellent customer care you’ll demonstrate our values in the way you work and encourage your portfolio of connections to become embedded in supporting our aims and wider work
To be our Fundraiser with a flair you’ll be skilled in areas where you can scope business development opportunities and turn them into income, manage commercial relationships and put on quality events, build an income pipeline and be self-motivated in pushing past targets.
Fundraising experience desired but not essential in comparison to your transferable skills. Similar jobs you may have experience in could be: Corporate Fundraiser, Fundraising Manager, Partnerships Manager, Business Development, Sales Executive, Recruitment Consultant, Recruitment Manager, Account Manager, Events Manager, Sales & Marketing, Estate Agency Sales, Travel Sales, Customer Care
We’d like your CV and a Covering Letter to demonstrate how you have done or could adapt to this type of Fundraiser role and match the job essentials. We’re looking for skills to show us you can deliver:
- Effective business relationships: Build and foster lasting working relationships among high net worth and corporate donor circles
- Exceptional customer care: Put into practice second to none donor care and a prestigious level of customer service
- Identify and scope viable business opportunities and build a growing income pipeline
- Plan, organise and manage events to fundraise and network
- Collaborate with the people around to come up with great ideas, put them into practice and take on feedback as well as lead and contribute
- Capture and communicate the results of your work across a range of people and discuss and influence groups to support our cause through talks, presentations and producing reports
- Be tenacious and self-motivated to proudly deliver quality work whilst making sensible decisions around priorities, organising your own time to meet deadlines and achieving goals
The details
Working 28 hours per week flexibly you’ll need a UK work base. The salary is £29,600 (or £37,000 FTE)
Days and hours can be built in and around our standard operating week as set out in our staff benefits. We’re open to making the working week fit into your own lifestyle and the nature and needs of this type of Fundraising role. With a lot of autonomy in where you run events to meet your annual target there may need to be some travel to a city/location where you’re generating the income or some events you run may be in evenings or weekends.
Around going to work events for the role the rest of the job can be done from home anywhere in the UK. Our Cardiff City Centre Head Office is always available to you too. Most Team meetings and day to day colleague work is handled remotely but we’d expect to see you in the office for things such as our quarterly team meetings.
To Apply
Please email your CV and covering letter to our People Team. Your application should demonstrate how your skills or experience match the job role essentials and your motivation behind your application. The closing date for your application to be submitted is by midnight the 14th May.
Your Staff Benefits
In return for joining us you’ll be part of a people orientated culture, make impact through a worthwhile cause and have Staff Benefits such as:
Core working hours 11am-3pm to fit work your lifestyle and personal life around our 7am-9pm general operating hours (flexibility in this type of role required around events)
Super flexible place of work options with no minimum Cardiff Head Office weekly attendance requirement although we encourage as much in office work as possible
A generous 35 days annual leave including public holidays that increases with length of service (pro rata’d for part time staff)
- Your birthday off work once you’ve been here for 12 months.
- Opportunity to buy up to 10 days of additional annual leave per year
- Occupational sick pay after completion of probationary period
- Contributory pension scheme
- A tailored induction and support programme to help you succeed and excel
- An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
- The opportunity to participate in staff volunteer activities to support the wider organisation
- The opportunity to learn from, grow with, support and develop people who volunteer with US
About us
Around 20,000 people are diagnosed with cancer in Wales every year. We’re proud to support over 10% of those and we want to be there many more.
We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.
We’re committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.
More about US
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
When our people talk about working here they’re proud to reflect our values. They’ll use words such as friendly, fun and welcoming to describe their experience and love our work culture around job flexibility. As well as it being a nice place to work for a good cause the staff benefits are good. On top of the above we’ve got a stylish Head Office in the heart of Cardiff and things to support you in and out of work like an interactive induction programme, an accessible Learning Platform, development opportunities and experienced managers. Plus a Staff Social Committee who organise regular get togethers!
Equal Opportunities
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
If we can support you with your application at all please contact our People Team.
Your Personal Data
We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice here on our Work for us page on the Tenovus Cancer website.
Should you have any queries regarding the use of your personal data, please contact our People Team.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be recruiting a Director of Care and Communities on behalf of L’Arche UK, a national movement creating inclusive communities where people with and without learning disabilities share life together.
Location: Hybrid – London-based (or another L’Arche location with regular UK-wide travel)
Salary: £72,800 + London weighting if applicable
This is a senior executive role responsible for overseeing the quality, safety, sustainability and development of L’Arche’s supported living, community life and housing services across England, Scotland and Wales. You will lead a team of Regional and Community Leaders and specialists, champion innovation and best practice in relational care, and act as the Nominated Individual to CQC in England.
You will also play a major part in L’Arche’s leadership team — helping shape the organisation’s strategy, culture and future impact in line with its inspiring 2030 vision.
We are looking for someone who can:
- Deliver operational excellence and outstanding person-centred care
- Lead quality assurance, safeguarding, and regulatory compliance (CQC experience essential)
- Build financial sustainability across Communities
- Champion inclusion, voice and leadership for people with learning disabilities
- Inspire innovation, best practice and continuous improvement
- Model relational, values-based leadership at the heart of everything
You’ll bring proven experience leading social care or supported housing services at a senior level, with a passion for relational approaches to inclusion, community and care.
If this sounds like you and you’re looking for an exceptional leadership opportunity with a unique, values-driven organisation, please do get in touch!
How to apply
If you’re excited by this opportunity, please contact Lizzy Clark at Harris Hill at
Deadline for applications: Monday 26th May
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover 15 hours a week in shifts (3 x 5 hours) across our two Day Care Centres.
There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
-
Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
-
Act as a key worker for individual clients
-
Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £10,803.94 pa for 15 hours per week)
(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead. Shifts range in times across the day and you must be able to work all the various shifts)
Contract Type: Permanent
Closing date: Thursday 22nd May 2025 - 9am
Interview date: TBC
As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Flexible home working, with requirement for travel to BDA Office Birmingham twice a month.
Salary £50,755 per annum - full time 36 hours per week (job share will be considered)
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits and a company pension scheme.
Deadline for applications: Friday 23rd May 2025
Interview Date: Thursday 5th June 2025
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by protecting and improving health and care services, developing health and social care policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a new Research Manager to work as part of the Education and Professional Practice Team, leading on the research and impact activities of professional dietetic practice. The role will also provide line management within the team.
The role will support the BDA’s Strategic Plan 2024-34 and lead the growth and delivery of the annual Research Symposium. The role will suit a candidate with a sound understanding and experience of the breadth of dietetic practice and research, and the factors that influence it. Working innovatively the post holder will develop and progress research within dietetic practice, building confidence in the dietetic workforce to be research active.
Ideal candidate:
We are looking for somebody who is an expert in research methodologies, and appraisal and is comfortable setting and influencing research strategy. Ideally we would like somebody who has or is studying for their doctorate in dietetics and experience working in a practice setting would be advantageous. This is a senior internal and external facing role working alongside the Director of Education Practice and Research, and the Education and Practice Managers. The candidate will enjoy supporting colleagues and members to engage and deliver research related projects, and demonstrate impact through evidence-based practice.
In return, we offer exciting opportunities to raise the profile of research, innovate, and build purposeful external stakeholder relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos. The role will require somebody who enjoys the challenges that come with delivering and reporting on strategic targets and measuring impact.
For full details of the role, please download and refer to the Job Description.
We would strongly encourage any dietitian interested in the role to contact the BDA for an informal, confidential discussion about this post and opportunities for flexible working. Please refer to our website for contact details.
The job advert is shown on the BDA website, and for discussion about the role, please telephone the Birmingham office number and ask for Najia.
Please note: Only applicants who submit a covering letter will be shortlisted for interview.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community Drop In Service
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 14:00-22:00 across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3x in person Safe Spaces, a Helpline and a Forensic Community You’re your portfolio may expand as new services are acquired.
Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis’ Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes. The Service Manager will also be expected to build and sustain working relationships with statutory services and represent HFEH Mind at external meetings.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements
Key Responsibilities
· To oversee the management of the Crisis Alternative Drop-in Services and other services, in line with organisational values and service quality expectations.
· To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
· To ensure safe working and risk management
· To ensure feedback is provided on risk mitigation through serious incident reports.
· To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
· To complete audits and high quality reports for senior internal and external stakeholders
· To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets
· To provide effective line management supervision to Team Managers, Senior Support workers and Support Workers where applicable.
· To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
· To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
· To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
· To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
· To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
· To support the Deputy Manager, Team Managers to ensure adequate and appropriate staffing at all times within the service.
· To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.
· Work collaboratively with West London Mental Health Trust staff to support, develop and promote both the service.
· Establish excellent working relationships with core and out-of-hours services such as Emergency Services, Crisis Teams and GPs, around inward and outward referrals.
· Ensure quality and compliance (in line with CQC standards, NICE guidelines, MQM and other relevant standards)
· Work within HFEH Mind’s policies and procedures including; Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health & Safety, GDPR and Professional Boundaries.
· To embed all operational policies across managed services in line with a consistent organisational approach.
· Ensure service users satisfaction surveys are undertaken.
· Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Director of Adult Services.
· Ensure that all managed services are effectively informed by service user feedback.
· Keep up to date with best practice and contribute to the continuous improvement of the service.
· Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.
· Produce regular service summary reports.
· To be rostered on the on-call rota
· Undertake such duties not included in the job description as are reasonably requested by the Director of Adult Services
Person Specification
· A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
· Experience of managing and mitigating risks
· Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
· Understanding of how to report and mitigate risks
· Understanding of suicide prevention
· Understanding of trauma informed care
· Understanding of mental health and safety planning
· An understanding of CQC requirements for mental health
· Managing services for vulnerable people in a service delivery organisation.
· Excellent people and project management skills and significant experience of supporting and managing staff.
· Experience of working in the voluntary sector and/or statutory services
· Experience of motivating, developing and training staff
· Successful track record in performance management of staff
· Experience of creating and implementing safety and risk policies and procedures.
· Compiling and interpreting performance data and reporting against service targets.
· Successful track record in planning and project management.
· Experience of report writing and presentation.
· Supporting people with mental health problems.
· Knowledge of and empathy for the issues facing people with mental health problems.
· Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety.
· Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
· Knowledge and understanding of the relevant statutory authorities including NHS and social care.
· Excellent communication skills and able to communicate effectively to a variety of audiences.
· Commitment to service user involvement and able to work with service user groups to develop this.
· Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people.
· Clear understanding of Equality, Equity, Diversity and inclusion organisational approach
· Commitment to working within the policies of HFEH Mind including confidentiality and safeguarding.
· Positive attitude, passionate about working for HFEH Mind and able to inspire people to higher levels of performance.
· Team player and able to form positive, professional relationships with staff at all levels.
· Able to work effectively with a range of external stakeholders to promote and develop the service.
· Strong organisational skills and able to take control of own workload and meet deadlines.
· Ability to work independently with minimum support.
· Confident in challenging poor performance assertively, constructively and successfully.
· High professional standards and the ability to communicate these clearly to others.
· IT literate to aid communication and analysis of data.
· Willing to undertake training and development.
· Ability to travel to multiple sites
Desirable:
· Mental health registration (nurse/doctor/therapist etc)
· Mental health qualification
· Has a full driving licence and use of own vehicle (desirable, not essential)
· Experience of working with databases such as Views, IAPTUS, Rio and Python
· Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability
Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Descrption
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as a Fundraising Coordinator
Location:
Leatherhead, Surrey
Salary:
£25,500 per annum (pro-rata) plus benefits
Hours:
37.5 Hours (full time) or 30 hours (part time) per week
Contract:
Full time or Part-time, Permanent
Driving Requirement:
A valid full UK manual driving license is essential.
Essential Criteria
To be considered for this position, you will have experience in at least two of the following areas:
- Fundraising Supporter Care
- Working within a fundraising team
- General charity administration
- Legacy administration
- Community fundraising events and activities
- Good written and verbal communication
- Ability to build strong and effective relationships
About You
Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?
We are seeking an experienced administrator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.
What will you be doing?
As a Supporter Care Officer, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.
Why work for us?
Our colleagues at SeeAbility are extremely valued, and so they have access to a fantastic package of benefits.
Your development and appreciation
- Fully paid essential training inc. Care Certificate
- Funded professional qualifications –QCF levels 2-6 available (valued at £3,000+)
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
- Flexible Working: We are up for anything that works for your team and the wider organisation
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Enhanced overtime rates for working bank holidays and weekends
- Driving lessons support scheme to help home colleagues get on the road
- Eligible to join for Blue Light Card discounts (Cost to join)
- Discounts and cashback at hundreds of shops, restaurants and activities through our SeeAbility Benefits Hub
- Discounted entertainment through Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Refer a friend and receive £600
- Paid DBS and renewals
- Season ticket loans
- Access to the Wagestream App to be able to advance wages before payday, save money with competitive interest rate and support your financial knowledge and wellbeing
Your wellbeing counts
- Snacks and hot drinks fund to support keeping home colleagues fuelled and energised throughout the day
- Inclusive opportunities for colleagues to socialise through our Colleague Connection Fund
- 2x annual salary Life assurance
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Cycle to Work scheme
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,

The client requests no contact from agencies or media sales.
Are you ready to shape and strengthen programme and project management across an organisation with purpose?
We're looking for an experienced Programme Management Office (PMO) Lead to bring greater rigour and consistency to our portfolio of projects and programmes. This role will play a pivotal role in driving implementation of The Association's new strategy and shaping and driving change across all functions. This is a key role working with senior managers and project teams to develop and implement new organisation-wide project and programme management processes, tools and methods
As PMO Lead, you'll work closely with the Head of Strategy & Programme Management to embed consistent and effective practices across a central portfolio of projects and programmes. You will bring technical expertise, practical project and programme management experience and a collaborative approach to working across teams and levels.
Key Responsibilities:
- Lead the design and implementation of consistent project and programme management tools and methods across the organisation
- Support, upskill and coach Sponsors, Business Change Managers and Project Managers to fulfil their roles effectively
- Collaborate with project leads to ensure clear project scopes, risk management and reporting processes
- Support and challenge Project Managers, Sponsors & Business Owners across the Association to ensure the benefits of projects/programmes are defined, measured and learning points shared.
- Establish and manage a central log of projects, ensuring accurate and consistent reporting
- Ensure project benefits are identified, measured and reviewed, and that learning is captured
- Shape a centrally managed change portfolio to help deliver the organisation's strategy
- Develop and maintain reporting processes across all organisational projects
- Create and run a cross-organisational community/forum for project professionals to build skills and share learning
- Partner with the Learning & Development team to build capability in project and programme delivery
- Support the identification of project interdependencies and escalate issues for resolution
- Help inform decisions on resource allocation to maximise strategic impact
About You:
- In-depth understanding of the core elements of a successful PMO
- Recognised qualification in project or programme management, ideally with a PMO-specific certification
- Demonstrable experience of setting up and running a PMO in a similar organisational context
- Experience managing projects or programmes, with sound knowledge of relevant methodologies
- Skilled in supporting others to use consistent project and programme approaches
- Proficient in project management software such as MS Project
- Confident working across teams and functions to embed tools and approaches
- Able to clearly communicate, influence and support decision making at senior levels
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
A range of excellent benefits including:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Demonstrate a robust understanding of the key components of an effective PMO function and a thorough understanding of project and programme management tools and methods
- Recognised Project/Programme management qualification, ideally with an additional PMO-specific qualification/certification
- Experience of establishing and running a PMO function in an organisation of comparable size and complexity
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a fantastic opportunity to join as PMO Lead and play a central role in supporting meaningful change. If you are looking for your next step and want to make a real impact, we would love to hear from you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll be responsible for the organisation, delivery and development of our in-person and online services for people with breast cancer. This includes coordinating service events in Northern Ireland, supporting the delivery of UK wide online services, recruiting, training and working with sessional staff and volunteers.
A key part of the role involves developing and maintaining relationships with healthcare and allied healthcare professionals and other stakeholders to promote our services and increase reach and uptake in Northern Ireland.
About you
Do you thrive on challenge? Can you demonstrate a passion for supporting people with breast cancer?
You must have experience of organising, developing and delivering information, health or other support services and have knowledge of UK healthcare systems. Your excellent verbal and written communication skills help you manage successful relationships with a range of different stakeholders, often remotely. You are organised and have excellent time management skills. You use your initiative and prioritise your workload.
Working as part of a busy established team across different geographical sites can be challenging, you’ll will need to be a supportive and resilient colleague.
Flexibility to travel (throughout Northern Ireland and occasional travel in the UK) and work outside normal office hours, with occasional overnight stays is essential for this role.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This role is home based, although postholder would need to reside in Northern Ireland as it involves regular travel in the locality, and occasional travel outside of Northern Ireland.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 27 May 2025 at 9:00am
Interview date
1st stage interview: Monday 9 June 2025 (online)
2nd stage interview: Friday 20 June 2025 (online)
The Woodland Trust is looking for a Visitor Centre Manager (VCM) in our Hainault Forest team and lead a small, dedicated team of employees and volunteers to deliver and develop all aspects of our visitor offer at Hainault Forest, predominantly through the operating of our Woodland Trust Visitor Centre.
THE ROLE
• The Hainault Forest Visitor Centre Manager sets the direction and oversees all elements of WT visitor experience at the forest including events, interpretation, marketing and retail.
• The VCM is responsible for leading a small, dedicated team to provide an important meet and greet function to visitors as well as signposting, dealing with enquiries and undertaking retail transactions.
• The VCM is one of the main WT representatives for the Forest partnership (made up of the Woodland Trust, London Borough of Redbridge and Vision RCL).
• The VCM is responsible for ensuring necessary annual plans are in place, implemented and evaluated with appropriate success measures, and is also responsible for the safe operation and upkeep of the visitor centre building.
• In partnership with LBR and Vision RCL, the role will continue to lead on the establishment of Hainault Forest as a valued destination for people and wildlife that is regionally significant and locally treasured; inspiring visitors and communities to connect with woods and trees and take action for our cause.
• The VCM will ensure financial stability through the delivery of a sustainable, profitable business model for the visitor centre, annual planning for revenue streams across the whole site in partnership with LBR/Vision RCL, and planning and management of an annual visitor experience budget
• This role is based at Hainault Forest Visitor Centre.
THE CANDIDATE
• You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• You’ll have experience developing, marketing and delivering high quality visitor offers that are audience-led; maximising benefits to both visitors and the organisation, ideally within the context of a visitor centre operation.
• You’ll have experience working with communities and volunteers to establish inspiring and impactful programmes of activity and engagement which are audience focused and aligned with wider strategy.
• You will have previous line management experience, motivating and inspiring a small team of employees and volunteers to achieve successful outcomes.
• You’ll have great influencing and negotiation skills, with the ability to build positive working relationships with key internal and external stakeholders.
• You’ll be confident in working collaboratively, with volunteers and external partners, to deliver objectives and realise change.
• This role is based at Hainault Forest Visitor Centre and will require the successful candidate to work occasional weekends.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held in-person at Hainault Forest Visitor Centre on Monday 23d June and Tuesday 24th June.
The client requests no contact from agencies or media sales.