Care training manager jobs in north kensington, greater london

We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Immigration Manager role is a key part of that. Leading our biggest team, you will manage the delivery of our immigration advice projects and work with our Senior Legal Aid Advisor to oversee our legal aid contract. 

Main Role:

• Manage and motivate the Immigration Team and supervise the client work.
• Manage and conduct a caseload of immigration advice and casework.
• Ensure that LRMN complies with all regulatory bodies including SRA, IAA, Legal Aid Agency and ICO
• To be responsible for the professional development of the Immigration team 

Please see the job pack attached for additional information.

Want to play your part in transforming society?

You're in the right place.

Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.

Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access. 

The important stuff

Location: Islington

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)

Salary: from £27,000

Closing date: Monday 5th January (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Upcoming Assessment Days: Thursday 22nd January

Application pack: Have a look at our application pack for more information about the role and Resurgo

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• We aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
• Regular staff prayer meetings, conferences and retreats (one residential)

What will you do?

• Coach 16-24 year olds, bringing about powerful change in their lives 
• Build great relationships with relevant professionals 
• Form part of an intentional church community 

What will you gain?

• Management skills and career progression 
• Excellent coaching capability 
• Social Impact Experience
• Christian Leadership Skills 

About the Role

This is a unique role that connects Learning and Development (L&D) with Recruitment to ensure the College attracts, recruits and develops the right talent while fostering a culture of continuous learning and growth.  

As a key member of the People and Culture Team, you will lead on shaping and delivering the College’s L&D framework and initiatives, fostering a culture of continuous learning, promoting inclusivity in recruitment and ensuring talent is identified, supported, and nurtured.

You will be responsible for managing the end-to-end recruitment process and designing, developing, and delivering learning interventions that build organisational capability and resilience. This includes maintaining strong candidate engagement throughout the recruitment journey and partnering with managers to equip them with tools and guidance to attract, hire and develop high-performing teams.

Key tasks and responsibilities include (but are not limited to):

• First point of contact for queries relating to L&D
• Define and deliver a comprehensive learning needs analysis and develop a L&D plan for the College
• Design and deliver engaging, innovative and accessible training content using best practice methods, tailored to organisational needs
• Develop and deliver the College’s Leadership and Management Development Programme
• Design and deliver impactful EDI-focused learning initiatives to promote inclusivity
• Champion a culture of continuous learning and professional development across the College
• Manage the end-to-end recruitment process for all College vacancies
• First point of contact for all recruitment queries and advice
• Provide hiring managers with advice on the recruitment and selection process from role release through to offer, in line with the College’s Recruitment Policy, promoting EDI at all times.

About You

 You are a dynamic and versatile L&D professional, who is passionate about people development and recruitment. You will bring a blend of L&D expertise and recruitment experience, with the ability to balance strategic thinking and hands-on delivery.

You will have proven experience in designing and delivering innovative training programmes, including leadership and management development, and be confident in using digital learning tools and eLearning platforms. Alongside this, you will have managed end-to-end recruitment processes and understand how to embed inclusive and equitable practices throughout.

Strong communication and relationship-building skills are essential, as you will work closely with managers and stakeholders across the College. You will be highly organised, able to manage competing priorities and bring a creative, solutions-focused approach to everything you do.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 31 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

 About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please.

About This Job

You will provide effective administrative support to the Office Manager and the wider team to ensure the smooth running of the two charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA). You will support across a range of tasks including administration, office management, supporting on our insurance provision as well as meetings and event support.

A cheerful, can-do attitude is essential, as is the ability to work well with a diverse range of staff based in the head office and across the UK. You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

Essential Skills

· Experience of carrying out an organisational or administrative function (this can be professional or in a personal/voluntary capacity).

· Ability to manage own workload and can demonstrate good time management.

· Strong customer service skills.

· Strong written and verbal communication skills.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please submit a CV along with a covering letter that details how you meet the criteria in the job description, providing clear examples by Sunday 11th January 2026.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 26th January 2026.

We reserve the right to close this role early if we receive a high volume of applications.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, by undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

We are looking for someone to join us for a maternity cover contract from February 2026 to March 2027.  In our London Office vet team as our Veterinary Nurse Manager overseeing and supporting our vet nurse teams across the organisation.  

What does this role do?

As a Veterinary nurse manager you will,
 

• Lead and manage including making any required changes to  the SAS and VSF funding schemes, supporting the team to manage their workload.
• Oversee the invoice management for payments relating to these schemes and liaising with the Head of Finance.
• Support the Senior Vet Nurses in managing the Emergency Trust Fund (ETF) and any exceptional funding agreed for veterinary care of dogs.
• Provide professional support to the veterinary nursing teams working within the rehoming centres supporting their individual professional development as well as the functions of the vet suites. 
• Oversee patient safety and continual improvement across all vet nurse teams.
• Liaise with wider DT departments (Operations, Communications and Customer Support Centre) to manage escalated complaints which may include difficult or sensitive situations.
•  Represent the clinical veterinary team in cross organisational projects as well as undertake project management work that aligns with our strategy. 

Please see the attached job description for further details.

Interviews for this role are provisionally scheduled for the w/c 5th January 2026.

Could this be you?

Someone with strong veterinary experience who is able to build relationships, manage others and is able to set high expectations. 

The role is part of the senior management team and involves working at the London office. It includes development of training programs along with the Learning & Development team and wider organisational connections. Representing the veterinary perspective at internal stakeholder meetings and representing Dogs Trust at external stakeholder meetings. Although this is primarily an office-based role, there may be clinical work required as necessary within our rehoming centres or for other teams.

About the team

The Dogs Trust Veterinary Department is a friendly team of veterinary nurses, veterinary surgeons and admin team working in the London Office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across 
our network of rehoming centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).

Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.

The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

Planning and Coordination

• Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person).
• Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing.
• Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery.
• Liaise with venues, suppliers and partners to negotiate costs (ensuring value for money), confirm bookings and arrange logistics.

 Promotion and Communications

• Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats.
• Use social media, website updates, e-newsletters and community networks to publicise events.
• Maintain event booking systems (e.g. Eventbrite, online forms), manage attendee lists and respond promptly to enquiries.

Event Delivery

• Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments).

• Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles.

• Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment.
• Monitor timing, technical requirements (e.g. microphones, presentations, online platforms if appropriate) and respond to any issues that arise calmly and adapt plans where needed.

Community Engagement and Stakeholder Support

• Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders.
• Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary.
• Support delivery of awareness campaigns, public consultations and community engagement activity.

Volunteer Coordination

• Support the recruitment, induction, supervision and recognition of event volunteers.
• Provide clear instructions and create a positive, supportive environment for volunteers.

Monitoring, Evaluation and Reporting

• Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter)
• Produce reports and summaries to evidence impact, support funder reporting and inform future planning.

Finance and Administration

• Work within agreed event budgets, tracking expenditure and income, and seeking value for money.
• Process invoices, petty cash and expenses in line with Hear Us, financial procedures.
• Maintain an organised system for event documentation (e.g. booking forms, contracts, attendance, risk assessments, evaluations).

Safeguarding, EDI and Health & Safety

• Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies.
• Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities.
• Report safeguarding concerns promptly following internal procedures.

Other Duties

• Attend staff meetings, supervision, training and development opportunities.
• Contribute to a positive, collaborative and learning culture.
• Carry out any other reasonable duties within the scope and spirit of the role as requested by your line manager.

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.

The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health Social Care service in Westminster.

£29,058.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

As an Enhanced Support Worker you will support vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The working pattern involves a set five-week rolling rota covering early, late, and weekend shifts. Shift times: Early: 8am-4pm. Late: 2:30pm-10:30pm. The service operates 24 hours 7 days a week.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for an organised, confident and resilient Service Manager to join our Mental Health Service in Hammersmith and Fulham.

£39,000.00 per annum, working 40 hours per week.

This is a 9 month maternity cover fixed term contract.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focussed integration of specialisms across the whole organisation.

Hammersmith and Fulham MH is a medium to high support Mental Health Service split across three sites (within walking distance).

As the Service Manager, you would be responsible for x1 TL and 7 Support Workers.

Irvin Road - Single Cover 24/4
Kwaanza House - Single Cover/Visting
Lena Gardens - Single Cover/Visting

Contract type: Support only

For a full job description, please visit our website.

What you'll bring:
Essential:
- Educated to degree level or equivalent
- Experience of managing contracts and resources and delivering to budget and performance targets
- Experience of delivering to housing management performance targets
- Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
- Experience of successfully managing external partnerships to ensure successful delivery of services
- Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:
- Other relevant professional memberships and/or specialist qualifications

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Sick Children’s Trust is the charity that gives families with a seriously ill child in hospital a comfortable place to stay and a friendly ear to listen in one of our ten ‘Homes from Home’. We are looking for a House Manager who is hardworking and has excellent people skills to manage our ‘Homes from Home’  Stevenson House supporting families at The Royal London Hospital. 

You will be responsible for managing the house including working with the hospital to admit and welcome families, property maintenance, daily administration and compliance such as health and safety, and will be hands on with light domestic duties to prepare rooms for families and ensure the house is maintained to a high standard. 

Your experience to date could come from a variety of sectors and roles such as office administration, facility management, housekeeping or health and care sectors to name a few. What we are looking for are candidates who can: 

• Take the responsibility for running a house and the service it provides
• Manage a small team 
• Carry out checks to ensure compliance to rules and regulations 
• Demonstrate good IT skills 
• Prepare and manage a budget and finance tasks to include income generation (training and support given) 
• Empathise with families to support them during difficult times 
• Demonstrate strong personal skills to work with colleagues and hospital staff professionally 

To apply please send your CV and a covering letter setting out why you are suitable for the role and how you meet the requirements set out in the job description and person specification 

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) to be the focal point for providing effective support to the Director of Finance and the Finance Manager through the completion of month end, year end and audit, and associated processes. This post requires a detail-oriented and proactive Financial Accountant to join our charity’s finance team. This role is crucial in ensuring accurate financial reporting, compliance with charity regulations, and supporting the organisation’s mission through sound financial management.

Essential Skills

· AAT Level 4 qualified (or equivalent)

· Evidence of continuing personal and professional development.

· Experience within a Finance Department of leading month end processes, Accounts Payable and Accounts Receivable 

· Experience of supporting an audit

· Experience of Sage 50 Accounts or a similar system

· Discretion and confidentiality.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 14th December 2025.

Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW on Friday 9th January 2026. Please let us know if you have any restrictions with this.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications. 

The Head of Nursing and Quality is a senior strategic and operational leader within The Children’s Trust, responsible for delivering the highest standards of nursing, clinical care, safety, and clinical governance across the organisation. Reporting directly to the Director of Nursing and Quality, the postholder provides professional leadership for the nursing and care workforce, oversees the day to day clinical management of the organisation and deputises for the Director of Nursing and Quality / Registered Manager as required.

This role ensures compliance with all relevant regulatory frameworks, including CQC, OFSTED Care, National Minimum Standards for Children’s Homes, and national patient safety requirements, while fostering a culture of excellence, continuous learning, and improvement. The postholder will lead on the development of evidence-based practice, ensuring services are safe, equitable, responsive, and aligned with The Children’s Trust’s strategic objectives.

Interview date: Friday 2 January 2026

This role is not open for sponsorship.

Duties and Responsibilities

Strategic Leadership and Professional Practice

• Provide highly visible, credible leadership to nursing and care teams across the organisation.
• Act as a key delegate and deputy for the Director of Nursing and Quality / Registered Manager.
• Champion a culture that promotes safe, equitable, compassionate, and evidence-based care.
• Ensure children, young people, and families are meaningfully involved in shaping service delivery and evaluating their experience.
• Lead the development and delivery of organisational initiatives, contributing to strategic objectives, the business plan, and the organisational dashboard.
• Proactively network externally to promote the organisation’s clinical and professional profile.

Regulatory Compliance and Quality Assurance

• Ensure full compliance with CQC, OFSTED Care, National Minimum Standards for Children’s Homes, NMC standards, and other applicable legislation.
• Lead audits of CQC and Ofsted standards, identifying gaps and implementing robust action plans.
• Assist in the continued development, implementation, and maintenance of an effective organisation-wide clinical governance framework.
• Jointly coordinate the completion of the annual Quality Account.
• Lead clinical policy development, ensuring all clinical policies are evidence-based, current, and understood by staff.

 Patient Safety, Clinical Risk and Incident Management

• Lead a culture of transparency, learning, and continuous improvement within the Nursing and Care directorate.
• Implement and oversee the Patient Safety Incident Response Framework (PSIRF) and annual associated plan alongside the Head of Clinical Governance.
• Ensure timely review and oversight of incident reporting, risk assessments, serious incident investigations, and associated actions.
• Promote and strengthen organisational processes for identifying, mitigating, and monitoring clinical risks.
• Communicate themes and learning from incidents across the organisation.

Workforce Leadership, Development and Management

• Provide professional leadership to nursing, care, safeguarding, respiratory, pharmacy, clinical governance and clinical education teams.
• Line manage: Business Support Manager, Senior Clinical Lead, Lead Respiratory Nurse and three house managers, and associated teams.
• Ensure robust workforce planning, including appropriate skill mix and safe staffing.
• Lead recruitment and retention strategies for nursing and care services in partnership with the People Team.
• Ensure regular, high-quality clinical supervision, appraisal, and professional development opportunities.
• Oversee NMC revalidation processes and compliance with professional standards.
• Build high-performing teams through motivation, recognition, coaching, and consistent performance management.

Nursing and Care Leadership

• Provide strategic leadership for the nursing and care education team and line manager this through the Senior Clinical Lead.
• Ensure a safe and effective education provision aligned with national standards and NMC, and other regulatory requirements.

Safeguarding

• Ensure strong collaboration with safeguarding professionals ensuring safeguarding governance, policy implementation, training compliance, and multi-agency collaboration.
• Provide senior oversight of safeguarding concerns, investigations, and learning in conjunction with the Director of Nursing and Quality, and wider safeguarding team.

Infection Prevention and Control (IPC)

• Provide leadership for infection prevention and control, ensuring compliance with national guidelines.
• Monitor infection data, oversee IPC audits, and initiate improvement strategies.
• Promote best practice in all clinical and residential settings.

Documentation, Information Management and Digital Systems

• Ensure safe, accurate and secure medical and care records, with regular audit for compliance.
• Maximise use of digital systems to support clinical decision-making, documentation, and governance.
• Ensure clear, consistent standards for record-keeping across all clinical and care areas.

Resource, Budget and Performance Management

• Hold delegated responsibility for staffing and non-staffing budgets across nursing, care, and residential services.
• Lead capital and equipment planning to ensure all clinical environments are safe and fit for purpose.
• Review and ensure effective skill mix and resource allocation.
• Set SMART objectives for direct reports and monitor performance through structured quarterly reviews.

Senior Leadership and Organisational Responsibilities

• Serve as a critical member of the Nursing and Care Senior Leadership Team.
• Participate in the senior site manager weekend rota.
• Communicate organisational messages effectively and relay staff feedback to senior leaders.
• Undertake additional duties aligned with the role’s scope and organisational requirements.
• Ensure full compliance with Health & Safety regulations and The Children's Trust policies.

 Wellbeing and Emotional Resilience

• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and other.

Education:

• Registered Nurse.
• Leadership / management qualification.
• Master’s degree in relevant subject. 

Experience:

• Evidence of recent management and leadership experience at equivalent to Band 8c or above, for a minimum of two years.
• Evidence of continuous professional and personal development.
• Experience of working with children and families with complex health needs.

Skills, Abilities & Knowledge:

• Dynamic, passionate, open, collaborative, and supportive leadership style.
• Able to build teams and delegate.
• Able to problem solve and make informed decisions, and take charge of events.
• Excellent interpersonal skills.
• Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
• Demonstrable track record of achievement in quality and patient safety.
• Experience of leading a service and of transformational change.
• Experience managing projects.
• Experience of effective partnership working, with both internal and external stakeholders.
• Experience of managing budgets.

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.
• Commitment to maintaining personal wellbeing and the wellbeing of colleagues. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?

ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.

As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.  

You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments. 

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.

Join Isabel Hospice as our Senior Data Manager (Fundraising) and play a leading role in turning insight into income, helping us fund the vital care we provide every day.

About the role

You’ll play a pivotal role in shaping how we use data to drive growth across all areas of fundraising. From identifying new income opportunities and analysing supporter trends, to improving data quality and reporting, you’ll help ensure every decision we make is insight-led.

Your work will directly influence fundraising strategy, helping the team plan smarter campaigns, reach new audiences, and increase income through the intelligent use of data. You’ll also oversee our Raiser’s Edge CRM and lead our Supporter Care team to champion accuracy, efficiency, and a culture of data-driven improvement.

About you

You’re an analytical, strategic thinker who understands that behind every number is a story and an opportunity. With strong technical skills and a creative approach to insight, you know how to use data to drive action and income.

You’ll also bring:

• Experience in using data insight to identify and deliver new income opportunities
• A proven track record of improving fundraising results through data analysis and testing
• Strong skills in Raiser’s Edge (or similar CRM), reporting tools, and data visualisation
• A collaborative approach and excellent communication skills, enabling others to see the power of data in action

What we offer

• The opportunity to shape a data-led fundraising culture that delivers real income growth
• A supportive, values-led environment where insight drives impact
• The chance to make a meaningful difference every day through smarter, more informed fundraising

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.

£44,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.

The working pattern for this role is:Monday - Friday 9am-5pm

What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively

What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health

Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description