Care training manager jobs
Are you passionate about using competitions to generate income?
We’re looking for a dog loving fundraiser to be our expert in the growing and exciting realm of prize led fundraising, tapping into new audiences who are looking to contribute to our mission through lotteries, raffles and other prize led value exchange opportunities.
What does this role do?
As Prize Led Programme Manager, you will:
- be responsible for the smooth running of the programme, working closely with external agencies to deliver of lotteries and raffles,
- develop and grow the programme, bringing new ideas from conceptualisation to launch, ensuring we continue to innovate and grow our income through prize led activity.
- work closely with external and internal stakeholders to ensure all programmes are effective and compliant with Gambling Commission regulations,
- coach and manage the Prize Led Campaign Manager, supporting them to deliver high quality work.
Interviews for this role are provisionally scheduled for week commencing 18th May 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience in prize led fundraising, specifically either lotteries or raffles, and confidence navigating Gambling Commission regulation in this area. We’re looking for someone who can expand and grow our programme, so our ideal candidate will be creative and curious, always looking for innovative ways to diversify these income streams through a supporter led approach. You’ll enjoy working with various teams across the charity and externally, being approachable and working together with other teams to deliver excellent programmes to raise as much money as possible for the dogs in our care, and the best experience for our supporters.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are seeking an experienced Manager of Philanthropic Giving with a strong track record in securing major gifts. The ideal candidate will excel at building trusted, long-term relationships with donors and feel confident leading conversations that result in significant philanthropic support. This role will also contribute to the development and delivery of a trusts and foundations strategy, helping to grow and strengthen our portfolio.
Working closely with the CEO, senior leadership and trustees, you will develop compelling funding propositions, steward donors and funders through excellent reporting and engagement, and represent myaware at meetings, events and networking opportunities. You will also maintain accurate records through our CRM system, track performance against targets, and contribute to income planning and reporting. This is a strategic and hands-on role with real impact for people affected by myasthenia.
The Manager of Philanthropic Giving will be predominantly home based within the UK (with occasional working and meetings at Derby HQ) and will work in co-operation with the fundraising team and all myaware colleagues to deliver agreed fundraising targets and campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required to attend donor meetings, events and networking opportunities, as well as the ability to travel to the Derby office. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who We Are Looking For
We are looking for an experienced and motivated fundraising professional with a strong track record in major donor fundraising along with experience in Trusts and Foundations fundraising. You will have experience in personal communication in asking for high level funds, and experience of stewarding high net worth individuals to maintain high levels of engagement over a significant period. You will have experience of Trusts and Foundations fundraising including pipeline management and stewardship, writing compelling funding applications and impact reports.
You will be a strategic thinker with excellent interpersonal, research and organisational skills, confident managing a complex pipeline and working collaboratively across teams. You will be comfortable working independently, using CRM systems, and engaging senior stakeholders, including trustees and high-level donors. Most importantly, you will share myaware’s values, demonstrate empathy with our cause, and be committed to making a meaningful difference through philanthropy.
If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Application instructions
Candidates should submit their CV and tailored covering letter by: 11:30pm on Monday 25th May 2026.
Provisional interview date will be week commencing: 01.06.2026
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a driven and relationship-focused Corporate Partnerships Manager – Pharmaceuticals to lead and grow our work with the pharmaceutical sector. In this role, you’ll manage and develop high-value partnerships, secure significant income (c.£500k annually), and identify new opportunities that support groundbreaking research and services for people affected by blood cancer. Working closely with senior stakeholders, you’ll shape compelling proposals, represent the organisation in pitches and negotiations, and ensure partners are engaged through excellent stewardship and impact reporting.
You’ll be a confident communicator with a strong track record in high-value fundraising, or equivalent transferable experience, and skilled at building relationships at all levels. Collaborative and proactive, you’ll work across teams to develop ambitious, mutually beneficial partnerships aligned with organisational priorities.
Regular travel to our London office and donor meetings will be required, typically once or twice per month, or as the role demands.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. state this in your cover letter when applying.
We are open to receiving applications from candidates wishing to work part-time, with a minimum of 28 hours per week. Please indicate in your cover letter if you wish to work part-time.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.
Who we are
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.
Key responsibilities
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Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.
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Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.
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Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.
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Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.
You will be successful if you have
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CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.
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The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.
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A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.
All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.
Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.
How to apply
Read the job description for more details on the role and for information on how to apply.
Deadline: Monday 18 May 2026, 12:00 BST
Our mission is to use the power of education to transform the lives of refugees, their communities and the world.
The client requests no contact from agencies or media sales.
The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership.
The Role
We are looking for a strategically-minded Regional Service Manager to lead the South East Gambling Harms Partnership. You will be the architect of our strategic engagement, building trusted partnerships with NHS commissioners and local authorities to ensure gambling harms are a priority in local health responses. You will lead a dedicated team of Training Leads and Prevention Workers, fostering a culture of accountability and innovation, building strong links with VCSE partners and the wider community.
Key Responsibilities
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Strategic Leadership & Influence: Act as the lead advocate for the partnership, engaging with NHS and Local Authority commissioners to ensure gambling harm prevention is embedded into local health strategies and regional policies.
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Partnership Management: Provide cohesive leadership for a collaboration of eight Citizens Advice offices, ensuring all locations are aligned, accountable, and integrating gambling screening into daily practice.
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Operational Oversight: Lead the project team (Data Officer, Training Leads, and Prevention Workers) to meet ambitious targets, while managing budgets, risks, and funder reporting.
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Stakeholder Engagement: Foster "trusted partner" relationships with grassroots organisations and wider community sectors to reach high-risk groups, including young people, veterans, minority communities and affected others.
Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.
The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.
Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors, mid-value giving and trusts & foundations. We are seeking a Director of UK Fundraising to lead this next stage – shaping strategy, strengthening delivery and building a more balanced, sustainable income portfolio over time.
Reporting to the Chief Development Officer in New York, you will lead the UK fundraising programme and team of six, sitting at the heart of a global organisation. You will combine strategic leadership with hands-on delivery, setting direction while personally driving key relationships and opportunities at the highest level.
With a strong foundation in place and growing investment in the UK, this is a significant opportunity to build high-value fundraising from a relatively early stage, while contributing to a global fundraising strategy and organisation with exceptional scale and impact.
As Director of UK Fundraising, you will:
- Lead and deliver the UK fundraising strategy, aligned to global priorities
- Drive income growth across all streams, with a particular focus on high-value fundraising
- Develop a more structured, relationship-led approach to major donors, mid-value giving and trusts & foundations
- Personally manage and grow a portfolio of high-value donors and prospects
- Lead, develop and bring clarity to a UK team of six staff
- Oversee budgeting, forecasting and performance management
- Work closely with global colleagues to translate strategy into effective UK delivery
- Act as a senior ambassador for Smile Train in the UK
Essential skills and experience:
- A strong track record of developing and delivering successful fundraising strategies, including high-value income streams
- Proven success in securing major gifts and building long-term donor relationships
- Experience leading and developing high-performing teams
- Strong financial and analytical skills, including forecasting and performance management
- Experience working with senior stakeholders, including trustees or boards
- The ability to operate both strategically and operationally in a senior leadership role
- Excellent relationship-building, influencing and communication skills
Desirable:
- Experience working within a global or matrix organisation
- Exposure to mass fundraising or individual giving programmes
- Experience contributing to organisational or multi-market strategy development
Experience working in an international or globally distributed organisation is strongly preferred. This will include experience of effective collaboration in a global organisation ensuring strategic alignment with headquarters and across global teams.
Employee benefits
Benefits include:
- 28 days annual leave plus bank holidays
- Private Medical Insurance
- Life Assurance
- Income Protection
- Up to 7 days paid sick leave per year
- Interest free Travel to Work loan
Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne
We’re excited to welcome a new Visitor Services Manager at our East Midlands location.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.
Role Overview
The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.
As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.
A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.
The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.
Key Responsibilities
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
About you
You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.
Skills & Qualifications
- Educated to degree level or equivalent
- Knowledge/experience of customer care and visitor services preferably in a museum context
- Knowledge / experience of managing staff rotas over two sites
- Successful track record in recruiting and developing volunteers
- Knowledge of heritage and interpretation issues
- Experience of managing staff and dealing with customers
- Excellent Communication and interpersonal skills
- Considerable people management and hands-on team leading experience including managing volunteers
- Proven experience of planning operations & staffing in a visitor-based attraction
- Ability to work in partnership with internal and external staff and organisations.
- Experience of managing budgets.
- Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
- Able to creatively & innovatively develop solutions to obstacles and challenges
- Ability to Travel between sites
- Demonstrate an interest and competency in effective museum management.
- The successful candidate will require a DBS check
What We Offer
We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Job title: Head of Co Production
Location: Working from home
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
· Committed - focused on making a difference to people’s lives.
The role:
We’re looking for a senior leader to make co-production the way we work — not a project, not a principle, but embedded practice across the organisation.
This is a high-impact role shaping how lived experience drives strategy, design, delivery, and decision-making. You’ll lead a specialist team, but your influence will stretch internally and externally.
You’ll be responsible for turning ambition into action — building a clear roadmap, strengthening capability, and ensuring co-production is consistent, credible, and genuinely embedded into our work.
You’ll lead the development and delivery of new co-production products and partnerships, generating income and strengthening our position as a sector leader in co-production practice.
What we are looking for:
Example as below
• Embedding co-production across the organisation so it becomes business-as-usual.
• Developing and delivering co-production products internally and externally and generating new income streams.
• Leading a bold roadmap for culture change and continuous improvement
• Influencing partners across social care and beyond.
• Strengthening governance, accountability, and consistency of practice
If you can help shift co-production from aspiration to reality — we want to hear from you.
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
We reserve the right to close the advert at any point we are actively reviewing applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Location: Leeds
Hours: 37.5 hours per week
Salary: £42,744.88 FTE (dependent on experience)
Contract: Permanent
We are seeking an experienced Clinical Team Leader to join our nurse-led clinic in Leeds. This is an opportunity to lead an established, supportive team within a values-driven organisation that places client-centred care at the heart of everything we do.
What’s in it for you?
Financial Reward
- Competitive salary with clear progression opportunities
- Up to 5% employer pension contribution
- Access to thousands of discounts and offers via the Blue Light Card
Health & Wellbeing
- 24/7 Employee Assistance Programme
- DoctorLine – telephone GP consultations when you need them
- Dedicated Mental Health First Aiders for ongoing support
Work–Life Balance
- Predictable, set working patterns
- Birthday Bonus Day Off and buy and sell annual leave scheme
- Competitive, family-friendly benefits
Learning & Development
- Fully paid training tailored to your experience
- Strong potential for future career progression
About the Role
As Clinical Team Leader, you will play a pivotal role in the day-to-day running of the clinic, ensuring the delivery of safe, effective, and compassionate care.
Key responsibilities include:
- Oversight of all clinical areas and standards
- Leadership, supervision, and safeguarding of the nursing team
- Coordinating doctors, surgeons, and anaesthetists
- Acting as the main point of contact for clinical and safeguarding matters
- Contributing as a core member of the clinic’s supervisory team
You will be supported by well-established protocols, robust support systems, and a bespoke training programme designed around your clinical background. Prior experience in sexual and reproductive health is welcomed but not essential, as full specialist training will be provided.
Working With Us
You’ll be part of a multidisciplinary team of clinical and non-clinical colleagues who empower clients to make informed reproductive choices that are right for them—ensuring no one is left behind.
About You
To succeed in this role, you will bring:
- Proven experience leading and supporting clinical teams
- Confidence working autonomously and using your own initiative
- Strong interpersonal and communication skills
- Excellent record-keeping and documentation standards
- Sound clinical knowledge with strong analytical ability
- Effective time management and workload prioritisation skills
- A proactive approach to risk management
- Good general IT skills (training on internal systems provided)
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
Please note:
- If you do not upload a CV or Resume, your application will not be considered.
- This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment.
- We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join us as a Supporter Care Advisor
The National Autistic Society helps create a world that works for autistic people and within National Programmes, we champion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs. We have a rewarding opportunity for a Supporter Care Advisor within the Fundraising Operations team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are:
About the Team
The Supporter Care team plays a vital role in the charity, working closely with several teams across the organisation. As a small, dynamic and evolving team, we are often the first point of contact for our supporters. We pride ourselves on providing a warm, efficient and high-quality service, ensuring every interaction leaves people feeling valued, listened to and supported.
About the Role
The Supporter Care Advisor is a varied and rewarding role, playing a key part within the Commercial Development and Support department. You will be the first point of contact for members, fundraisers and supporters, delivering a first-class service across a range of enquiries by phone, email and post.
Working within a small and supportive team, this role suits someone with strong communication and problem-solving skills and a genuine passion for excellent customer service.
What You’ll Do
- Act as the first point of contact for enquiries relating to membership, fundraising, events and other supporter-related matters
- Provide high-quality supporter care by sharing accurate information, resolving issues effectively and managing enquiries through to completion, ensuring supporters feel informed and valued.
- Work collaboratively across the organisation and will represent the voice of our supporters, helping to ensure their needs are understood and met.
- Maintain accurate records on our databases and follow written procedures and policies to ensure the delivery of a consistent, reliable and high-quality service.
What We’re Looking For
The ideal candidate will bring:
- Excellent written and verbal communication skills, with the confidence to engage with a wide range of people
- Strong customer service skills and a genuine commitment to delivering a positive supporter experience
- A high level of organisation, with the ability to manage multiple enquiries and competing priorities effectively
- A logical and methodical approach, with strong problem-solving skills and attention to detail
This advert is for a full-time, permanent position at 35 hours per week – Monday to Friday (9am-5pm).
This role is hybrid (London Head Office and home-based), with a minimum of 1 day/week in the office.
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
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ALDER HEY CHILDREN’S CHARITY
Job title: Hospital Engagement Manager
Salary: £39,428 - £50,450
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role:
This is an exciting opportunity for a Hospital Engagement Manager to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
This pivotal role acts as the bridge between Alder Hey Children’s Charity and the hospital community. You will inspire NHS colleagues and families to engage with the charity, embedding philanthropy into the hospital culture and helping deliver Alder Hey’s 2030 vision.
As Hospital Engagement Manager, you will build strong relationships with NHS colleagues, patients, their families and volunteers to increase awareness, engagement, and fundraising activity. By developing strategic partnerships and delivering training, you will enable grateful families to support the charity in ways that are meaningful to them, driving sustainable income growth across multiple fundraising streams.
We’re looking for someone who loves building relationships, and brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital - from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.
Key Responsibilities will include:
Relationship building, advocacy and engagement:
- Act as a passionate and professional ambassador for Alder Hey Children’s Charity, championing the hospital’s vital work and the transformative potential of philanthropy.
- Build strong, trust-based relationships with assigned hospital teams, meeting regularly to increase understanding of the charity and the role of philanthropy in supporting families and improving care.
- Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
- Spot strategic opportunities for increasing NHS colleague and family engagement.
Programme delivery, training and internal collaboration:
- Lead delivery of the Grateful Patient Plan, implementing key activities to increase staff engagement and donor referrals.
- Deliver training sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy (training will be provided).
- Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
- Develop a strong working relationship with the Grants and Impact team to stay informed about projects in key areas.
Marketing, communications and visibility:
- Work closely with Marketing and Communications colleagues to increase charity visibility across the hospital site through branding and internal communications.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
Closing date: Monday 11 May 2026
Interview date (to be held at Alder Hey): Monday 18 May 2026
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
We are seeking an experienced HR Manager to work with staff and volunteers at our established Christian recovery charity in Berkshire. You will provide direction, support and oversight on all aspects of HR management, including: recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.
We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.
As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. For the majority of the working week, you'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them. (Some remote working might also be possible.)
This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.
Please use your covering letter to explain how you meet the requirements of the role as laid out in the job description and person specification.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Research Programme Manager
Are you an experienced research professional looking to make a difference to children and young people’s lives?
Please note: this role is known internally as Research Lab Manager
Anna Freud are seeking a Research Lab Manager to join our world-leading mental health charity for children, young people and their families on a part-time basis.
Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
This role offers the chance to work on high-impact mental health research, gain exposure to leading experts across Anna Freud and UCL, and take real ownership of projects from start to finish. You’ll build experience across a range of research methods, develop your profile through publications and funding work, and play a meaningful role in improving outcomes for children and young people.
What you’ll do
A central role supporting the delivery of a programme of mental health research, coordinating projects, managing operations, and ensuring studies are delivered to a high standard from set-up through to completion.
- Coordinate and manage multiple research projects, ensuring timelines, risks, and deliverables are effectively tracked and met
- Oversee research operations, including data management, documentation, and project governance
- Lead on funder reporting and support grant applications and wider research opportunities
- Liaise with key stakeholders, including funders, NHS services, local authorities, and research participants
- Support and supervise junior team members while contributing to high-quality research outputs
What you’ll bring
For the Reseach Lab Manager role, you will be an organised and proactive research professional, with strong experience managing complex projects and data, who can confidently coordinate studies, work with a range of stakeholders, and drive high-quality research delivery in a mental health setting.
- Proven experience managing and coordinating large-scale quantitative or mixed-methods research projects
- Strong data management and administrative skills, with attention to quality, accuracy, and compliance
- Experience contributing to research outputs, including funder reports, publications, or dissemination activities
- Ability to plan, prioritise, and manage multiple deadlines independently, using initiative to solve problems
- Effective communication skills and experience working with diverse stakeholders, including supporting or supervising junior team members
Key details
Hours: Part-time: 14 hours per week (two days). Usual working hours are Monday to Friday, 09:00-17:00. Specific days to be negotiated. Flexible working is possible.
Salary: £46,062 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Attendance in-person for meetings, as and when required.
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Friday, 08 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday, 15 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in Week commencing 18 May 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please get in contact with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Martin House provides free specialist palliative care to babies, children and young people with complex and life-shortening conditions. Families from across West, North and East Yorkshire have access to our care 24/7, 365 days a year, including specialist doctors. Every year we care for more than 550 families, at the hospice, in hospital and in families’ own homes, as well as supporting around 200 bereaved family members.
We’re looking for an inspiring and strategic Special Events Team Manager to lead our Special Events team in delivering a vibrant, high‑impact calendar of fundraising, cultivation, and stewardship events. You’ll play a key role within the Major Relationships team, driving consistent year‑on‑year income growth and deepening supporter engagement through an ambitious and thoughtfully curated Special Events portfolio.
The role will involve:
- Leading, managing and inspiring the Special Events Team through regular one-to-ones, appraisals and performance reviews, ensuring team members meet agreed SMART objectives and income targets.
- Supporting the delivery of the Special Events Fundraising Strategy and managing the Special Events Portfolio, including philanthropy and major partnership engagement and development events.
- Identifying opportunities for growth and ensuring strong return on investment across all activities.
- Working closely with senior volunteers and committees to deliver a successful and sustainable Special Events programme.
- Implementing, evaluating and continually reviewing the performance of the Special Events portfolio with the Head of Major Relationships to maximise income.
- Delivering the Special Events programme within budget and to agreed timescales, supported by detailed work plans and accurate record-keeping on the fundraising database
- Collaborating with wider fundraising teams to ensure the Special Events Portfolio appeals to key stakeholders, including the development of sponsorship opportunities.
- Leading the delivery of annual committee-led Special Events, working with committees, venues, suppliers, sponsors and volunteers to ensure events are delivered to target and achieve year-on-year growth.
- Assisting with the recruitment, coordination and motivation of volunteers to support Special Events fundraising activities.
- Maximising income from Special Events and existing supporters, while identifying, securing and developing new relationships with major donors and partners.
- Building and maintaining strong internal and external relationships, representing Martin House at the highest level.
- Working with the marketing team to developing and implement effective marketing and PR strategies to support the successful delivery of all Special Events to maximise ticket sales, income generation and relationship development.
- Ensuring accurate and up-to-date records of supporters, projects and events using the fundraising database and relevant shared systems.
- Researching, recommending, developing and delivering new and innovative fundraising products for the Special Events Team, in collaboration with the Philanthropy and Partnerships Team Manager.
- Supporting the Head of Major Relationships with cultivation, development and stewardship events, working closely with the Philanthropy and Partnerships Manager.
There is an expectation that the post holder will need to travel to visit businesses, attend meetings and conferences etc. sometimes outside of working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity is now available at Crantock Drive for a Service Coordinator offered either as one Full-Time position or 2 Part-Time positions.
This role is to help shape, inspire and lead a team as well as positively impact and make a difference to the lives of the people we support.
Working with individuals with learning disabilities we are a busy 8 bed residential service. The successful applicant will need to be enthusiastic, to adapt quickly and lead a diverse team in different and challenging situations.
We are looking for someone who is organised, pro-active, can multi-task and work on their own initiative, proficient in IT systems (or quick learner!), as well as working in a person-centred way.
The successful Service Coordinator will include overseeing care packages for the people we support (liaising with professionals and families, creating and updating support plans and risk assessments, etc), line managing staff (including but not limited to supervisions, role modelling, wellbeing check-ins, following policies and protocols, etc,).
You would be working as part of a small team where good verbal and written communication is essential. Other essential skills include the capacity to work within professional boundaries, yet meet individuals with empathy, and the ability to have difficult conversations while creating good working relationships with colleagues.
The position is full time, worked over 5 days and will require you to work regular weekends. You will be based at Crantock Drive, however an element of the position will require you to be able to get to other locations for training, meetings, etc.
Experience in a leadership role is not essential; if you have the skills identified within our advert to bring to the post, you will be considered. Support and training will be available.
Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.






