Charity manager volunteer roles in the royal town of sutton coldfield, west midlands

Brooke is seeking two new board members with specific background or experience in the following: 

• Digital/technology transformation
• Fundraising – individual, institutional, or major philanthropy
• International development
• Legal and / or governance

We are proud to be Brooke. We are resourceful, share new ideas and help each other succeed. Together we make change happen.

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With our ambitious plans for growth throughout 2025-26, these are key roles to support Brooke as we soon develop an ambitious new global strategy from 2027.

We are currently seeking new members to join our highly skilled, knowledgeable, and dedicated board, bringing invaluable experience and expertise to drive our mission forward. You will be joining a highly skilled, knowledgeable, and dedicated team, together pursuing the goal of global compassion and healthcare for working horses, donkeys and mules and the communities that depend on them.

Working closely with the Chief Executive and senior leadership team you will ensure Brooke effectively delivers its inspiring mission and is governed to the highest of standards. Your responsibilities will include shaping and reviewing our strategic objectives, guaranteeing alignment with our charitable goals, and maximising public benefit.

We are seeking individuals with wide-ranging experience and a proven track record of strategic leadership. Your ability to challenge constructively, coupled with excellent communication and interpersonal skills, will be instrumental in fostering a supportive yet empowered environment. As a member of our diverse board of Trustees, you will contribute to shaping policies and priorities that ensure Brooke's financial stability and long-term impact.

If you are passionate about the welfare of working animals and the communities they serve, and are ready to make a tangible difference, we invite you to join us in shaping the future of Brooke. Be part of something truly meaningful by becoming a board member today.

Closing date: Sunday 25th May.

Interviews to be held w/c 2 June.

Educators and facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for educator and facilitator volunteers to participate in our community-led working group, who are collaborating with schools, universities and youth groups that help the design of the park. 

Examples of projects are: 

• collaborating on nature walk activities for schools
• supporting university students interviewing teachers
• creating lesson plans to co-design the park. 

Schools, universities and youth groups we've collaborated with include:

• Buxton School, Leytonstone
• Kingsmead School, Enfield 
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville. 

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. 

Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

The New Normal are seeking a Treasurer to join our Board of Trustees! The primary responsibility is oversight of the financial management of the Charity, ensuring responsible budgeting, accurate record-keeping, and financial sustainability. 

We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities. 

Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.

We are seeking someone who has a background in finance, accounting or book-keeping, with experience in non-profit finace a plus. They should have strong analytical and reporting skills, understanding of charity finance regulations and reporting requirements.​

We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.

[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]

Join Our Ground-Breaking Adventure with SUNSHINE!

Are you fueled by passion, creativity, and a desire to make a real difference? We’re a brand new start-up—soon to be officially registered as a charity—and we’re building something extraordinary from the ground up. SUNSHINE is on the hunt for visionary volunteers ready to help us create a future where genuine connection lights up every life.

About Us

At SUNSHINE, we believe that human connection sparks transformation. We’re at the very beginning of our journey, tackling loneliness and social isolation with innovative, community-based projects. As we set the stage for our registration as a charity, every idea and every effort counts in charting a path to a more connected, joyful world.

Your Role on Our Charity Start-Up Committee

Step into a pivotal position as a Committee Member on our Charity Start-Up Committee of SUNSHINE. Help us shape our vision and lay the essential groundwork for a charity that will change lives. Your expertise will guide us through every challenge as we build our operations from scratch.

Key areas where you’ll make your mark:

• Strategic Visioning: Craft and refine our mission, vision, and operational strategy.

• Networking & Advocacy: Forge partnerships, rally stakeholders, and broaden our impact.

• Fundraising & Financial Planning: Drive creative fundraising strategies and oversee financial sustainability.

• Governance & Compliance: Ensure we establish ethical, legal, and best-practice frameworks as we prepare for official registration.

• Risk & Innovation Management: Help us navigate uncertainties and pioneer new ways of working.

• Charity Set-Up: Play a hands-on role in registering with the Charity Commission, setting up necessary HMRC accounts, and managing other key start-up tasks.

What We’re Looking For

We need dynamic changemakers who are excited about being part of a revolutionary journey from day one. If you have a passion for community, connection, and innovation—and expertise in areas like governance, fundraising, marketing, project management, finance, HR, or other relevant fields—then you’re exactly who we need.

• Visionary Outlook: Embrace the flexible, evolving nature of a start-up environment.

• Team Spirit: Collaborate with a dedicated, compassionate team determined to make a difference.

• Problem-Solving Attitude: Bring fresh ideas and an entrepreneurial mindset to overcome challenges as they arise.

Why Become a Founding Volunteer at SUNSHINE?

This isn’t just volunteering; it’s a once-in-a-lifetime opportunity to be at the heart of a movement. By joining us, you’re not only supporting a transformative cause—you’re helping to build a legacy of kindness and empowerment.

• Be a Pioneer: Directly influence the birth and growth of a charity designed to tackle isolation.

• Grow with Us: Develop leadership skills, build lasting connections, and thrive in a collaborative environment.

• Make an Impact: Experience the deep fulfillment that comes with creating brighter days for individuals and communities.

• Shape History: Help lay the cornerstone for a future where everyone truly belongs.

Step Into the SUNSHINE!

If you’re ready to roll up your sleeves and contribute your skills to a start-up that’s set to redefine community connection, we’d love to have you on board. Let’s create a legacy of warmth, empowerment, and connection that transforms lives—starting now.

Welcome to SUNSHINE—where your journey to illuminate others begins!

The New Normal are seeking a Secretary to join our Board of Trustees! The primary responsibility is to act as the central point of contact for Board administration, ensuring compliance with governance requirements.

We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities. 

Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.

We are seeking someone who has strong attention to detail, excellent organisational and administrative skills, proficiency in document management and record-keeping and excellent communication, both written and verbally. It's preferable that you will have experience with charity governance processes and compliance.

We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.

[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]

Social Anxiety Alliance UK is a young and developing charity looking for an experienced Trustee.

It may be possible for someone with a dedication and passion for helping those with social anxiety to apply for this role providing they are aware of the governance issues relating to the role (please read the charity commission document "The essential trustee")

Social anxiety involves an excessive fear of social situations. Sufferers will often fear being embarrassed or worry about being negatively evaluated by others. Anticipatory anxiety and situational avoidance are common, and individuals may endure social situations with a high level of discomfort. The scope of the anxiety may be focused on specific types of social situations or generalised to almost any social encounter.

We are the first UK charity dedicated to Social Anxiety.

What will you be doing

· Contribute towards the good management of the charity by carrying out key responsibilities as follows:

· To ensure that the charity complies with its governing document, charity law, company law, and any other relevant legislation or regulations.

· To ensure that the charity pursues its charitable objects as defined in its governing document.

· To ensure that the charity uses its resources exclusively to further its objects.

· To contribute towards setting the charity’s strategic direction and to evaluate performance and progress against agreed targets.

· To uphold the reputation and values of the charity.

· To commit to read papers in preparation for meetings and attend regular board meetings.

What we are looking for

· An understanding and acceptance of the legal duties and responsibilities of trusteeship.

· A willingness to devote the necessary time and effort to their duties as a trustee.

· Willingness to act in the best interests of the organisation.

· An ability to work effectively as a member of the team.

· Willingness to prepare for and attend monthly Board meetings.

· Willingness to participate actively in discussions.

· Enthusiasm for the charity’s vision and mission.

· Empathy for the challenges faced by people affected by social anxiety.

· A strong commitment to equality, diversity and inclusion.

· Integrity and honesty.

· Good, independent judgement.

Experience or interest in some of the following areas:

· • Charity management, governance, compliance, law, or the dedication to learn about governance and what it takes to be a Trustee

What difference will you make

As part of our board, you will help to support and develop the charity and set its strategic direction. You will have the opportunity to offer your unique skill set, experience and enthusiasm to help us to achieve the charity’s mission and goals:
To foster a society in which social anxiety is widely understood, where there is easy access to appropriate information, support and treatment so that no one has to face social anxiety alone.

Board meetings and projects

We are a friendly board and we hold our meetings monthly online in the evening, typically on a Tuesday at 7pm to 8:30pm.

We would hope that Trustees can contribute to some other charity tasks and projects as the need arises. 

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations. 

We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities. 

Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.

We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience in ​governance, strategic planning, or non-profit leadership. ​

We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.

[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]

Do you have proven experience in the charity sector, preferably at senior level? Would you like to make a positive, impactful difference to the lives of our vulnerable clients by using your skills? 

What will you be doing?

We're looking for passionate and committed people to join our Board of Trustees! Ashford Place is a thriving forty-year old charity based in NW London, making a real difference in the lives of vulnerable individuals. From one-on-one guidance to engaging group activities, we focus on building resilience and improving well-being in our community. As a trustee, you'll help guide our work and ensure we remain strong and sustainable, especially during these challenging times. It’s a chance to be part of something meaningful, shaping our future while helping us continue to provide vital support in London NW2.

What are we looking for?

• Proven experience in the charity sector, preferably at senior level.
• Commitment to, and an enthusiasm for, our mission and values.
• Skills in governance, finance, legal, fundraising, risk management, and/or advocacy.
• Understanding of trustee responsibilities, including financial oversight and strategic planning.
• Collaborative mindset and excellent communication skills.
• Solutions driven
• Available

What difference will you make?

As a valued member of our board, you will play a pivotal role in shaping our vision, steering our strategic direction, and driving the success of our mission. In an increasingly competitive charitable world, your expertise and leadership will be instrumental in ensuring we continue to meet the needs of our community.

As a local charity, a significant proportion of our funding is derived from partnerships with statutory organizations. We are seeking a trustee who can strengthen our engagement within this sector, increasing our meaningful connections and identifying opportunities to secure vital funding. Your efforts will enable us to sustain and expand our impact, ensuring we can continue delivering essential services to those who rely on our work.

Before you apply

Please contact us via Reach with any questions.

Purpose of the Role:
The Treasurer plays a key leadership role in ensuring SAPHNA’s financial integrity and sustainability. In addition to the responsibilities of a General Trustee, the Treasurer provides strategic guidance and oversight on SAPHNA’s financial matters.

Key Responsibilities:

• Oversee SAPHNA’s financial management, ensuring robust processes and controls are in place.
• Advise the Board on financial strategy, risk management, and resource allocation.
• Work closely with SAPHNA’s management team to monitor budgets, cash flow, and financial performance.
• Ensure the preparation of annual accounts in accordance with charity regulations.
• Present financial reports to the Board in a clear and accessible format.
• Support the development of financial policies and procedures.
• Ensure SAPHNA’s funds are invested appropriately, achieving both security and growth.
• Oversee financial compliance with legal and regulatory obligations.

Person Specification:

• Proven financial expertise, ideally with experience in financial management, accountancy, or charity finance.
• Strong analytical skills and the ability to present complex financial information clearly.
• Commitment to SAPHNA’s mission, vision, and values.
• Experience in governance, leadership, or financial oversight.
• Ability to collaborate effectively with other Trustees and SAPHNA’s management team.

Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events. The Treasurer role may require additional time to review financial matters and liaise with staff.

Join REMIX as a Volunteer Trustee and Transform the Future of London's Youth!

Do you envision a London where every young person can unlock their full potential?

REMIX is a dynamic, brand new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old. Our core mission is rooted in four pillars—employability, healthy living, personal development, and essential life skills. We're building something truly transformational, and we need a passionate, innovative Volunteer Trustee to help lay our foundations, navigate charity registration, and launch our vision to empower young lives across London and beyond.

As a Trustee with REMIX, you will be a cornerstone of our start-up. Your strategic leadership and guidance will:

• Shape Our Foundations: Be at the helm in crafting the governance and legal framework that will support REMIX’s ambitious goals.

• Drive Change: Help us register as an official charity and develop robust systems that ensure we can deliver impactful programmes to every young person in our community.

• Inspire Growth: Use your experience and insight to cultivate a culture of positivity, resilience, and creativity that motivates young people to dream and achieve.

• Lead by Example: Offer mentorship and share your expertise in employability, healthy living, and personal development, inspiring our team and the young people we serve.

If you are a visionary leader with a passion for making a tangible difference, REMIX offers you a unique and transformative opportunity to drive social impact from the ground up. Your commitment and innovative ideas will help us empower young Londoners to build brighter futures, turning aspirations into reality.

Join us and be the change that sparks new beginnings! Explore the opportunity to leave a legacy of empowerment and transformation within our vibrant community. We can’t wait to see the extraordinary impact you’ll make.

Step forward. Lead the change. Transform lives at REMIX.

REMIX

INSPIRE. EMPOWER. TRANSFORM.

Job Title: Trusts & Foundations Fundraiser
Reporting to: Operational Director
Hours: 4 to 6 hours per week (we can be flexible and work with your schedule)

Willowbrook Farm Charity

Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.

In partnership with Willowbrook Farm (www  willowbrookfarm  co  uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.

Our Values

Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.

Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.

Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.

Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.

Job description

We are thrilled to welcome a Trusts & Foundations Fundraiser to support our Operational Director at a pivotal time for our charity.

After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.

This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launch of new initiatives. The volunteer will have ample opportunity to grow with the charity.

We are looking for a passionate and articulate Fundraiser with experience in focusing on Trusts & Foundations.

What this position entails

Will be working and managing a team of three fundraising assistant volunteers who will also support our charity with Social Media activities. We are looking to recruit a talented and driven individual to join us and help to develop our Trust and Foundations fundraising programme as we are walking towards restarting our activities this year.

The key focus of the role is:

· Work towards developing a warm portfolio of donors, including large multi-year funders, seeking to extend their support wherever possible through close relationship fundraising.

· Researching, exploring and securing new business opportunities.

Main areas of responsibility:

·  Work closely with the Operational Director, Volunteer Marketing Manager and Volunteer Fundraising and Admin Assistants to develop innovative and persuasive proposals aimed at acquiring new partnerships and supporters.

· Thank funders promptly and ensure that regular progress reports and updates are received by supporters as and when required.

· Develop creative and exciting stewardship plans to enhance the long-term relationship between Willowbrook Farm Charity and our funders.

· Work on the fundraising cycle to identify new prospects securing new income.

· Identify new potential funders and match them to WBFC work.

· Prepare and submit high-quality funding proposals and budgets in accordance with timetables and application criteria.

· Maintain accurate records, analysis and reporting of new business secured.

What do you need to become our Fundraising Coordinator?

Essential:

This role would suit a candidate with a good understanding of the charity sector and

proven success in fundraising from trusts and foundations, along with a superb ability to write with flair and creativity, as well as the verbal presentation skills to match. We are looking for a motivated team player to join our exciting and new team of volunteers. If you are seeking personal development and the opportunity to take the next step in your trust fundraising career, this could be the role for you.

By getting involved you will gain:

· This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.

· Additionally, this is an excellent starting point for those wanting to progress in their fundraising career and see projects developing from early stages.

Location: Fully Remote. But we welcome those who wish to come and visit the farm at least once to understand more about us.

Commitment:

The estimated time needed is 4 to 6 hours a week, and we welcome those volunteers who can offer more, although it is not a requirement for the role. We can be flexible and work with you to find hours that fit ours and your schedule - all help is much appreciated!

As a volunteer-led charity, we prioritise volunteers who want to become part of our team of volunteers rather than those looking for a temporary assignment. Therefore, we won’t accept applications from volunteers who cannot commit to at least 5-6 months with us.

How to apply:

Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity. 

Candidates must have the legal right to work in the UK at the time of application.

Interviews will be scheduled as the applications come in.

If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.