Charity Operations Officer Jobs in Islington, Greater London
The Youth Endowment Fund (YEF)
Operations Consultant – Commissioning and Procurement
Reports to: COO/Head of Grant Operations
Open to: Individual consultants or consulting firms with significant experience supporting organisations receiving and distributing public funding to strengthen processes and use of best practice.
Period: Start immediately, with aim to complete audit work by no later than August 2024.
Budget: YEF anticipates a budget of approximately £10,000 and typical day rates for consultants working for the charity range between £500-£650, depending on experience.
About the Youth Endowment Fund
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people from becoming involved in violence. We do this by funding great initiatives, finding out what works and building a movement to put this knowledge into practice.
To make this possible, YEF funds a wide range of organisations aiming to prevent young people from becoming involved in violence. This ranges from delivery organisations providing front line services to young people who need it most, evaluators working with those organisations to understand what’s working, research organisations focused on helping us deeply understand the context and problem, organisations supporting us to put this knowledge into practice, and a variety of organisations supporting our team to execute in the most effective way possible. We have several departments commissioning this work to external organisations and a variety of different processes and mechanisms to do so.
As the volume of work we commission increases across our various departments, we’re looking for an experienced individual or team to support ensuring consistency, compliance with our policies and procedures, and training across a number of different teams on best practice.
Key activities
· Conduct a thorough desk review on YEF policies and guidance, regarding our commissioning and grant management practices across our programmes, evaluation, research and change departments. Interview a subset of individuals to get a sense of their understanding and comfort with the policies. Produce a written report on how this is going, highlighting any areas where we could improve in consistency or best practice.
· Advise the delivery operations team on how they can best support teams to commission effectively, including helping to clarify roles and responsibilities and ongoing training or support needs for teams.
· If needed, suggest revisions to YEF policies, guidance or agreement templates to support greater efficiency, compliance or best practice.
· Conduct a series of trainings across our different departments to ensure staff responsible for commissioning understand YEF’s policies and best practices for distributing and managing the use of public funding.
· Create a set of public facing materials to help external organisations understand YEF policies and processes for applying for funding, as needed.
Deliverables
· Provide a written report on how YEF is doing adhering to its own policies, ensuring consistency in practice across different teams and adhering to best practice.
· Conduct 3-4 training workshops to different YEF teams, taking into account their own commissioning and grant management requirements.
· Conduct regular, informal advising sessions for a subset of individuals responsible for overseeing commissioning across the organisation.
· Produce a set of public facing guidance on YEF commissioning practice relevant for organisations navigating applications for funding.
· As needed, produce revisions to policy, internal guidance, or agreement templates.
Key requirements
· Must have significant experience of commissioning and procurement within an organisation of comparable size, preferably with organisations receiving and distributing public funding.
· Experience and proven track record working to improve policies, processes and practices within an organisation.
· Experience of charitable grant-making or research work in the UK, either as a grantee, a grant-maker, or a grant evaluator or researcher.
· A strong understanding of UK government guidelines and legal terms and conditions related to grants and contracts for services. This does not mean you need a law degree, but you must be very comfortable understanding and working with a variety of different agreement mechanisms.
· The ability to understand, collate and synthesise complex sets of information and use them to make informed recommendations.
· Ability to work independently, seeking input from relevant team stakeholders throughout.
Desired experience
· Prior experience working with a What Works Centre or other evidence-focused organisation.
To apply
Final applications will be due by Friday, June 7th 2024.
Your proposal should contain:
· CV and day rate of consultant(s) for the work
· A maximum 3-page cover letter containing:
o A description of how you would approach and deliver the work, including time scales
o Relevant experience of similar work
o Day rate(s) and total anticipated cost for the work
o Two references
Referees will only be approached with your express permission.
First round interviews will take place in the week commencing 17th of June with an appointment anticipated that same week.
It is important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status, or social economic background.
The client requests no contact from agencies or media sales.
About you
We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.
You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.
You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.
About the role
Reporting to the Head of People, the HR Officer will primarily:
- Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
- Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
- Support in the recruitment of diverse and effective staff
- Support in the onboarding, training and development of our staff team
- Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
- Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff
Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
To find out more about the role, please download the job description and job pack, or visit our website.
We are working towards a world inspired by #Ecology in which nature and people thrive.
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Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.
As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to diaster hit and vulnerable communities such as Sudan and Gaza.
Your responsibilites will include:
- Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
- Preparing shipping documentation
- Ensuring shipping files are accurate and kept up to date
- Communicating regularly with our donor companies and receiving NGO partners
- Updating offers on our management system
Who you are:
- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Adaptable and can meet competing priorities, deadlines and tagets
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure
- Commited to upholding IHP's Christian ethos and values
For further details regarding responsibilities and person specification, please see the job description.
About IHP
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it. Together these partnerships enable medicines to reach those in need.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.
The client requests no contact from agencies or media sales.
Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.
FareShare
Job Description – Supply Chain and Logistics Officer (Charity Food Supply)
Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.
The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.
You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.
It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.
Main areas of responsibility
Food Industry Customer Service
- Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
- Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate
- Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system
Regional Centre allocation
- Adhere to the requirements of the Network Service Level Agreement
- Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
- Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
- Using our CRM system, maintain timely records of accounts, allocations, offers and case management
- Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
- Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers
- Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes
Logistics and transport
- Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
- Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
- Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
- Reactively solve transport issues throughout the working day
Data and Analysis
- Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
- Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
- Use dashboards to monitor network issues
- Lead regional network agreement service level review meetings
- Report on data integrity issues to the Network Analyst
Team coordination and representation
- Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
- Support the training of new team members
- Represent the Supply Chain and Logistics team at network cluster and food category meetings
- Deputise for the Supply Chain and Logistics Manager when required
- Keep team process instructions up to date Project support
- Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
- Project review; share learnings with the Supply Chain and Logistics team
Person Specification
Essential Criteria
- An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
- Excellent communication skills (written and oral)
- Evidenced problem solving ability
- Excellent customer service skills
- Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
- Computer literate with good working knowledge of MS Office, in particular Excel and Word
- Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
- Proven ability to build and maintain relationships with multiple stakeholders and third parties
- Ability to handle and analyse data, spotting trends in data and reports
- Experience of working in a fast paced and pressured operations role
- Experience of working in a customer service environment
Desirable
- Advanced Excel skills and abilities to analyse and manipulate large datasets
- Salesforce or similar CRM system experience
- Supply chain and logistics background
- Experience of working as part of a project team with some responsibility for delivery of a project
Competencies and Behaviours
- Treating people with respect, being inclusive
- A natural inclination for problem solving
- Comfortable in a busy working environment managing competing pressures
- A desire for continuous improvement in individual and team processes and responsibilities
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.
This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.
We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Terms & Conditions
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.
Salary: £35,000 – 40,000, dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications.
We are a Disabled Confident employee.
Please attach a personal statement ( no more than 2 pages long) outlining how you meet the Job Description and Person Specification.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
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The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £36,000
- Hours: 35 hours per week, flexible working (evenings and weekends as required)
- Location: Fully remote
- Contract type: Permanent
Staff benefits:
- Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Key responsibilities:
To be responsible for the effective delivery of services in the communities we serve.
- Manage all aspects of operational performance of the services in line with KPI expectations.
- Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
- Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting.
- Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions.
- Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.
To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.
- Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
- Contribute to the development of strategy, business planning and prioritisation activities.
- Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
- Attend and contribute to monthly board meetings.
Person specifications:
- Driven by the desire to help the germ cell cancer community.
- Professional, diplomatic, and able to make objective decisions in complex situations.
- Ability to analyse and translate performance data into operational actions.
- Ability to interpret strategic plans and models to understand their operational impact.
- Highly collaborative and confident to influence across different roles at all levels of the organisation.
- Highly motivated, resilient under pressure and able to flex and prioritise workloads.
Essential qualifications, skills, and experience:
- Strong and effective people leader.
- Experience of leading change initiatives that demonstrate operational impacts.
- Proven track record of successfully managing and flexing budgets with financial accountability.
- Experience of leading successful service delivery functions.
- Excellent communication and interpersonal skills that can be adapted for public and professional audiences.
Desirable qualifications, skills, and experience:
- Experience of working as part of a senior leadership or strategy team.
- Experience in the charity sector.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Friday 31st May 2024
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description.)
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are looking for a Head of Operations & Compliance to join our growing team, offering a unique opportunity to contribute to a unique values-led, solutions-orientated organisation.
Reporting directly to the Executive Director and serving as a vital member of the Senior Management Team (SMT), you'll oversee regulatory compliance, optimise internal and operational systems, manage risks, execute operational plans, and embody our organisational values. This multifaceted role encompasses leadership, strategy, and staff management, as well as an awareness of the needs of a small but growing charity.
Person specifications
We seek a dynamic individual with a minimum of five years of senior operations/compliance experience, demonstrating strategic thinking, strong governance and regulatory knowledge, and operational leadership and management skills.
Candidates should possess excellent communication and collaboration skills, exhibit multitasking and strong organisational abilities, demonstrate adaptability and proactive problem-solving skills, and pay meticulous attention to detail.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
- Do you want to help build a world where everyone feels part of a community?
- Do you have a track record of business and operations in the third sector?
- Are you an inspiring and experienced senior manager?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a part-time Senior Operations Manager with extensive operational, business, Health & Safety, IT and HR experience. A member of the Senior Management Team, this person will play a vital role in enabling Time & Talents to deliver our strategy, maintain best practice and develop robust long-term plans.
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects.
T&T has grown substantially over the last 5 years, and we are in an exciting time for the charity. We are reviewing our long-term aims and changing local needs to ensure programme delivery continues our extensive track record of positive outcomes. We also need to review our current contracted provision and best practices in the charity’s business and operations.
We are strengthening our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us maintain best practice in our work.
The role
In this role, you’ll:
- Hold responsibility for T&T’s internal business and operations functions
- Motivate and manage the operations team
- Contribute to the wider organisation as a member of the Senior Management Team
- Act as Deputy Safeguarding Lead for the organisation
About you
You are passionate about the power of community to connect and support people. You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector. You have demonstrable experience in charity finance, leadership and internal operations. You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 18, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.
This role is part-time, with flexibility for regular evening and occasional weekend working.
Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please get in touch and we will be happy to speak with you.
The closing date is 09:00 Tuesday 28th May.
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without a cover letter.
INTERVIEWS: First round interviews will take place on Thursday and Friday 12th and 13th June. Shortlisted candidates will be invited to a second interview on Thursday 20th June.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without a cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Inter Mediate is one of the world’s leading independent conflict resolution organisations. Operating out of London, it works in conflict zones around the world to support peace negotiations and advise on strategies to stop and prevent wars. This is an exciting opportunity to join its small, expert projects team as a Project Development Officer, supporting Inter Mediate’s Project Directors to advance peace negotiations with a special focus on conflicts in the Middle East and Africa.
Role summary
The Project Development Officer (PDO) will work within the Inter Mediate Projects Team under the guidance of the Projects Directors and coordination with the Deputy CEO, Operations Team and CEO, to:
- Support and implement Inter Mediate’s existing projects portfolio supporting peace talks and other high-level peace initiatives.
- Build and manage relationships with senior stakeholders in conflict and peace processes, mainly in Africa and the Middle East
- Identify and develop entry points for new projects.
- Monitor and analyse political developments across areas relevant to Inter Mediate’s work.
- Research lessons from past peace efforts relevant to Inter Mediate’s current work.
- Support the Operations Team and Project Directors to prepare project proposals and budgets, narrative and financial reporting, and collect evidence of project impact.
Specific responsibilities:
- Contribute to strategies to deliver Inter Mediate projects and institutional priorities.
- Support the Project Directors to cultivate and maintain relationships with key interlocutors and relevant experts in the field.
- Undertake travel, including to conflict settings.
- Draft high quality policy memos, speeches and concept notes for senior audiences.
- Provide logistical support for project delivery, including managing travel of project teams, interlocutors and consultants.
- Monitor media, think tanks and other analysis centres on conflict dynamics, and produce briefings and analytic papers for the CEO ahead of travel or engagement with key interlocutors.
- Oversee production of research papers on peacemaking lessons, based on demand from interlocutors.
- Scope for potential new projects and develop new project feasibility studies.
- Support the Project Directors and Operations Team in donor management and project accountability, including contributing to preparation of project proposals and budgets, and reporting in line with donor requirements.
- Compile project progress reports for senior management/trustees’ meetings.
- Represent IM in external contexts where necessary.
- Undertake other tasks in support of IM’s work overall as required.
Experience, qualifications and skills:
Successful candidates would need to demonstrate:
- A masters degree in politics, conflict resolution and peacebuilding, international affairs, public policy or an equivalent subject. Relevant work experience may be accepted in lieu.
- Three years of work experience in conflict resolution or peace process support for a governmental, non-governmental or inter-governmental organisation, or an equivalent field such as diplomacy, humanitarian access, political risk advisory services, conflict journalism or conflict analysis. Experience relevant to West Africa and Middle East preferred.
- Excellent written English, and evidence of ability to produce high-quality written work to deadline.
- A strong understanding of political and conflict dynamics – particularly Africa and the Middle East - and the ability to produce well-structured and concise analysis
- Ability to operate successfully in high pressure, sensitive political environments and support high-level individuals
- Experience of work and travel in conflict-affected areas, and willingness to travel independently, with support from the Project Directors.
- Evidence of strong cross-cultural interpersonal skills.
- Flexibility and adaptability to support the smooth running of a small team, and willingness to take an “all hands on deck” approach when required.
- Fluency in French and/or Arabic or other languages (desirable)
Inter Mediate particularly welcomes applicants from diverse backgrounds.
Working at Inter Mediate
A normal working week consists of 35 hours. Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.
Benefits include: 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).
To Apply by 1st Jun 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, a CV and and a writing sample (no longer than three pages).
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
To Apply by 1st Jun 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, a CV and a writing sample (no longer than three pages) .
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.
Play a leading role in ensuring every child can flourish in their school and community.
About us
West London Zone is an award-winning charity that proactively identifies children at a tipping point of need in some of the UK’s most under-resourced neighbourhoods. Working in schools through tailored Impact Programmes we support each child’s Social, Emotional, and Academic progress to drive a SEA change, promoting positive community change.
We are a medium-sized charity, with annual revenue of approximately £7m and a headcount of over 110 employees. Following eight years of impact for children and families in west London via an innovative partnership model – involving young people, families, schools (50+), local authorities (4), charities and community organisations (50+) – our next 3-year plan takes us to a £10m charity committed to pursuing more and broader social change across our communities in three places and having a national influence.
Since our launch in 2016, we have helped over 4,500 children and young people to build the relationships, self-belief and skills they need to get on track to flourish into adulthood. However, we have ambitions plans to help more children and young people.
This is where you can make a substantial difference in the newly created position of Chief Finance and Operations Officer (CFOO).
About the role
The CFOO will report to the Chief Executive and play a pivotal role for us, as we broaden and deepen our impact, transitioning from local to national scale. You will oversee and drive development of all financial and operational management, processes and reporting. As we continue to evolve, you will lead the integration of our most developed place of work, west London, with our new place of work, Wigan in the Greater Manchester area, followed by a third place in the near/medium-term.
Working closely with the Chief Delivery and Impact Officer, who oversees all of our collaborative work in our communities with children and families, you will lead the development of our operating model for our growing range of activities. Ensuring we have the highest quality governance, business planning, finance, compliance and risk management functions, as well as robust systems, processes and policies to do our best work will be vital. To achieve this, you will be responsible for bringing together some of our existing functions and building a new team within the organisation.
About you
We seek an experienced strategic leader who has held a broad finance and operations position, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will be experienced at scaling organisations and have delivered new and/or successful improvements to existing systems and processes, with a track record of driving changes or improvements to business plans, policies and procedures.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you be wholly committed to driving forward the core infrastructure for our work supporting children and families to flourish and communities to strengthen themselves.
If you are excited at the prospect of driving change that leads to better outcomes for children and young people in their communities and takes us into our next chapter of growth, we’d love to hear from you!
Closing date: By 9am, Monday 20th May 2024
For further information, please click 'Apply Now' to be redirected to the Peridot Partners website.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Active Sports Officer to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £26,864 - £28,574 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a brilliant opportunity for an enthusiastic graduate with a relevant sport related degree level qualification to kickstart their career with our committed organisation.
You’ll have the chance to help promote the role of sport and exercise in enhancing wellbeing whilst developing a host of skills within a professional environment that will equip you for your career ahead.
Plus, working amidst the lush greenery, stunning gardens and tranquil lakes of Regent's Park allows you to escape the hustle and bustle of city life and immerse yourself in a picturesque natural environment.
So, if you're passionate about sports, community engagement and making a positive impact in a historic and vibrant setting, apply today!
The Role
As an Active Sports Officer, you will assist in the day-to-day operation and management of The Hub, the largest, most popular outdoor sports facility in central London.
Delivering outstanding customer service, you will create opportunities for under-represented groups to engage in sport and physical activity, generating income from sports bookings, events and fitness licensing in Regent’s Park and Primrose Hill.
You will assist in ensuring that staff, contractors, coaches, volunteers and league organisers and programmes provide a safe, high-quality experience and respond to the needs of our users.
Additionally, you will:
- Oversee the use of the Hub and sports pitches and assist with pitch inspections
- Assist with the Fitness Licence application process
- Ensure the sports facilities and equipment comply with good practice standards
- Open and close the Hub when acting as Duty Officer
- Assist in keeping usage records and other monitoring statistics
- Help to prepare material for progress and annual reports
About You
To be considered as an Active Sports Officer, you will need:
- Excellent interpersonal skills
- A degree level qualification in a relevant area such as sport, PE, sports development, leisure management, etc.
Other organisations may call this role Sport Activity Officer, Sport & Leisure Officer, Leisure Centre Assistant, Operations Assistant, Sport Science Graduate, Sport Development Graduate, Leisure Management Graduate, Graduate Leisure Facilities Manager, or Recreation Assistant.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Active Sports Officer, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Operations Manager is responsible for Dose of Nature’s day-to-day operational management, providing a welcoming and efficient front face and ensuring organisational effectiveness to support the delivery of Dose of Nature’s strategic objectives. This is an exciting opportunity for an enthusiastic team player to join our warm and friendly charity team on a full-time basis for a period of one year, with the possibility of a part-time position thereafter. Dose of Nature is in an exciting phase as we continue to receive greater funding to expand our reach. The nature of the job responsibilities may require occasional flexible hours, including some evening and weekend hours up to 6 times per year, or adjusted beginning and ending times, for example to support with monthly evening training sessions.
Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature. We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription Programme is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature, and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing. Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team.
The role is 37.5 hours per week and will involve working at Pensford Field, Kew, Monday to Wednesday from 9am-5:30pm and from home Thursday and Friday 9-5:30pm.
The details listed below set out the main responsibilities and duties of the post, but are neither exhaustive nor exclusive and the postholder may be required to undertake such other duties and responsibilities as may reasonably be expected of an employee of this grade.
Key responsibilities and duties
• To oversee the smooth running of the studio and field, ensuring Dose of Nature’s operational systems, processes and policies are fit-for-purpose, compliant with current legal requirements and are maintained effectively and efficiently.
• To be the initial point of contact for all enquiries, responding quickly and efficiently to requests for information and other enquiries from a wide range of stakeholders, including clients, volunteer guides and trustees, health professionals, supporters, media, and academic institutions.
• To be the main point of contact for volunteer guides; leading all aspects of the recruitment and induction process with the support from our Senior Administrator; and providing guidance and support to existing guides – including management of the on-going training programme.
• To manage the programme of regular group sessions – ensuring volunteer group leaders and participants have the support they need so the sessions run smoothly; ensuring volunteer group leaders and participants have the support they need so the sessions run smoothly; ensuring dedicated support is in place for each group and proactively managing the seasonal timetable.
• To assist the team in monitoring performance, including preparing internal and external performance reports on a monthly, quarterly and annual basis.
• To manage and oversee the booking system for all client appointments and to support psychologists as appropriate.
• To manage communication and marketing materials, including maintenance of website, developing and updating printed materials including promotional leaflets, training booklets, and weekly timetable communication emails and bi-annual newsletters. Work with Senior Administrator to distribute regular communications and materials and to maintain a dynamic collection of digital copy including photos, videos and media footage.
• To lead community relationship building for Dose of Nature, to include attending promotional and networking events from time to time.
• To assist the Chief Executive in the implementation and continued development of the Growth Strategy, including providing regular updates to trustees.
• To manage the internship and work experience programmes – overseeing recruitment, giving clear guidance on standards and day-to-day management support.
• To ensure statutory compliance with Health and Safety legislation – conducting risk assessments, monitoring performance and reviewing procedures.
• To plan and coordinate regular Dose of Nature community social events, including two half day events and monthly evening events and AGM.
• To monitor monthly spend and budgets including payment of expenses and incoming donations.
Person specification
Education: Educated to degree level or equivalent
Preferred experience (please see * below):
• Experience of setting-up and managing operational systems and processes
• Experiencing of collating, recording and presenting performance data
• Experience of working with vulnerable people
• Fluent English speaker (required)
• Driving licence (essential).
Skills:
• Strong organisational and project management skills – efficient, well-organised, able to prioritise and find practical solutions to issues.
• Well-developed skills in the ability to communicate effectively, orally and in writing – able to present complex information in a concise and accessible manner; write letters and emails; write promotional material; collate reports; proof read.
• Demonstrated ability to provide excellent customer service and always be helpful.
• Confident and polite telephone manner, capable of handling client and supplier interactions professionally.
• Organised and methodical approach to planning and delivery, able to work under own initiative and manage competing priorities
• Good level of IT literacy and competency in Microsoft Office (Excel, Outlook and Word), CRMs, and mobile devices; experience of setting up new systems and processes; competent in data analysis; keen eye for detail.
• High level relationship building and influencing skills – engaging and confident communication style.
• Integrity and experience of dealing appropriately with confidential and sensitive information.
Behaviour:
• Enthusiastic and committed to Dose of Nature’s vision and values – passionate about making a difference to the lives of people who are vulnerable and with mental health issues, through spending time in nature.
• Warm, open and sensitive – able to create rapport, build relationships and inspire confidence.
• Adaptable, flexible and practical – willing to roll sleeves up and do what’s needed to get the job done.
• Committed self-starter – with a can-do attitude towards all tasks, embracing challenges with enthusiasm and determination and able to work on own initiative with minimal supervision.
• Open to learn, receive feedback – committed to own professional development.
• Team player – able to work collaboratively; able to inspire and motivate others.
* If you do not fit all the criteria but have relevant skills and experience that could make you a good fit for the role, then we would love to hear from you. You do not need to have done this exact role before.
Benefits:
• Kind and caring colleagues who work collaboratively as a team.
• Flexibility to work from home for at least 40% of your time.
• Generous holiday entitlement.
• Pension scheme.
To apply to join our team, please submit your CV and a cover letter outlining your experience and suitability for the role.
The client requests no contact from agencies or media sales.