Children activity support volunteer volunteer roles in Leeds

Our trustees play a vital role in making sure that Camberwell Afterschool Project
(CASP) achieves its core purpose. They oversee the overall management and
administration of the charity. They also ensure that CASP has a clear strategy and
that our work and goals are in line with our vision. Just as importantly, they support
and challenge the executive team to enable CASP to grow and thrive, and through
this, achieve our aims and objectives.
Board members have a collective responsibility. This means that trustees always act
as a group and not as individuals. The role of Company Secretary is a key and
important Trustee position on the Board.

Main Duties:
● Ensure that the charity is operating within the legal framework required by a
UK registered charity and company limited by guarantee. This includes
ensuring that Company Law, Charity Law and regulatory requirements of
reporting and public accountability are compiled with.
● Contribute to the setting and shaping of CASP's strategic direction
● Contribute to good governance, including compliance with both the Charity
Commission and Companies House requirements
● To ensure new Trustees complete the necessary checks, including the
undertaking of the Disclosure and Barring check (DBS) and registeration with
Companies House
● Provide guidance to the other trustees in relation to their legal and ethical
duties and responsibilities
● Work with the chair of the board to ensure effective governance structures are
in place and are regularly reviewed, updated and followed
● Champion our work by supporting our programme activities, attending our
events and being an ambassador for the charity through your networks
● Work with the CEO along with other trustees to identify and manage risk
● To fulfil any other duties as may be required from time to time by the Board of
Trustees

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Socially Connected Ambassador (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To leverage personal and professional networks to expand GLF’s reach and influence.

Key Responsibilities:

• Represent GLF at social, political, and business networking events.

• Connect GLF with potential partners, donors, and sponsors.

• Support awareness campaigns through social media and public engagement.

• Advocate for youth and family issues in community forums.

Requirements/Skills:

• Strong public presence or social influence.

• Excellent networking and relationship-building skills.

• Passionate advocate for vulnerable children and families.

Benefits:

• Opportunity to be the public face of a growing national movement.

• Exclusive access to elite events, media appearances, and social recognition.

• Personal fulfillment from using influence to create tangible change.

Compensation:
This is an unpaid volunteer position.

Help4Homeless is looking for an Event Organisation Manager to lead creative fundraising events that directly support people experiencing homelessness in Peterborough. This is a flexible, remote volunteer role where your ideas can turn into real-world impact.

�� About Help4Homeless

Help4Homeless is a youth-led initiative founded in Peterborough with a simple mission: provide practical support to people sleeping rough through £10 wellbeing packs.

Each pack includes essentials like socks, hygiene products, snacks, and warmth items, and 100% of donations go directly into these packs. No admin fees, no overheads, just real help for real people.

�� The Role

As Event Organisation Manager, you’ll take the lead in planning and coordinating fundraising events and campaigns that grow awareness and raise vital funds.

�� Key Responsibilities

• Plan and organise fundraising events (online and community-based)
• Develop creative campaign ideas (e.g. challenges, themed events)
• Coordinate timelines and ensure events run smoothly
• Work with the wider team to promote events and maximise reach
• Track outcomes and suggest improvements for future events

�� Who We’re Looking For

• Organised and proactive
• Interested in event planning, fundraising, or community work
• Creative thinker with strong ideas
• Good communication and teamwork skills
• Passionate about making a difference

No formal experience required, just commitment and initiative.

�� Why Join?

• Make a direct impact in your local community
• Gain hands-on experience in event management and leadership
• Be part of a fast-growing, youth-led project
• Flexible, remote volunteering
• Build skills for future careers

�� Our Current Campaign

We’re currently running “31 Days, 31 Packs” (May 2026), aiming to fund one wellbeing pack per day. Your role will help shape and deliver campaigns like this.

We’re looking for a new Brand, Communications and Creative Trustee who can use their skills to support our growing charity. In early 2026, CLAPA relaunched with a new brand identity. This role will ensure that our team are supported in brand and content strategy and making the most of the new brand for growth and engagement.

The Brand, Communications and Creative Trustee will participate in all areas of the charity’s governance with a special interest in brand strategy, content, communications and creative to support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.

About CLAPA

The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

JOB PURPOSE
The Operations Assistant provides essential administrative and operational support to ensure the
smooth day-to-day functioning of the organization. The role supports coordination efforts,
maintains systems and records, and assists in executing tasks that enable teams to operate
efficiently and remain aligned with organizational processes.

This position serves as a foundational support role, ensuring that operational activities are well-
organized, documented, and effectively carried out.

Experience, Qualification and Requirements

• Strong organizational and administrative skills
• Attention to detail and accuracy
• Basic coordination and time management skills
• Good written and verbal communication
• Ability to follow instructions and processes effectively
• Basic problem-solving ability
• Proficiency in digital tools (e.g., Google Workspace, Project/Task Management Tools)
• Reliability, responsiveness, and willingness to learn
• Ability to work collaboratively within a team
• Diploma or degree in Business Administration/Management or any related field.
• Experience in administrative or support roles.

Main Responsibilities/ Key Duties

• Provide administrative and logistical support to operations and team leads
• Assist in coordinating meetings, including scheduling, documentation, and follow-ups
• Maintain and update records, trackers, and shared documents
• Support communication flow across teams (emails, updates, reminders)
• Assist in onboarding processes (e.g., sharing resources, granting access)
• Monitor assigned tasks and follow up on action points
• Ensure proper filing and organization of operational documents
• Support implementation of processes and workflows
• Assist in resolving minor operational issues and escalate when necessary
• Provide general support to ensure smooth daily operations

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the CIC’s build phase. It carries real responsibility for data integrity and donor relations.
• Formal qualifications are not required, but desirable.
• Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

Job Description

Founding Volunteer Digital Marketing Director

Job Title

Founding Volunteer Digital Marketing Director

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Founding Volunteer Digital Marketing Director will play a leading role in shaping and driving the organisation’s digital growth, audience engagement, visibility, and marketing strategy.

You will oversee the development and execution of digital marketing initiatives that amplify our mission, expand community reach, strengthen audience relationships, and support long-term organisational growth.

This role requires leadership, creativity, strategic thinking, collaboration, organisation, and a passion for advocacy, healing, and truth-based storytelling.

About the Role

The Founding Volunteer Digital Marketing Director will:

• Lead the organisation’s overall digital marketing strategy

• Develop campaigns that increase visibility, engagement, and audience growth

• Oversee digital outreach across:

  • social media

  • email marketing

  • SEO

  • podcast promotion

  • YouTube growth

  • community campaigns

• Support audience acquisition and retention strategies

• Help shape the organisation’s digital identity and online presence

• Collaborate with outreach, SEO, content, production, and creative teams

• Analyse performance metrics and recommend growth improvements

• Assist in building scalable marketing systems and workflows

• Help lead and coordinate volunteer marketing contributors as the organisation grows

This role is ideal for someone passionate about building meaningful impact through digital media, storytelling, and community-focused advocacy.

Main Responsibilities / Key Duties

• Develop and implement digital marketing strategies

• Lead audience growth and engagement initiatives

• Support podcast, YouTube, and website promotion

• Oversee campaign planning and execution

• Coordinate marketing calendars and communication activities

• Analyse digital performance metrics and audience trends

• Improve brand visibility and online reach

• Collaborate across creative, outreach, and production teams

• Help establish scalable systems and workflows

• Support membership growth, partnerships, and community engagement efforts

• Assist in mentoring or coordinating volunteer contributors where needed

Skills, Experience & Requirements

Essential Skills & Qualities

Leadership & Strategy

• Strong leadership and organisational skills

• Strategic thinker with growth-oriented mindset

• Ability to coordinate projects and teams effectively

• Problem-solving and decision-making abilities

Marketing & Digital Growth

• Understanding of digital marketing principles

• Knowledge of audience engagement and growth strategies

• Experience with content promotion and digital campaigns

• Ability to analyse campaign and audience performance

Communication & Collaboration

• Strong written and verbal communication skills

• Ability to work collaboratively within a remote team

• Professional and mission-aligned communication style

Personal Attributes

• Passionate about advocacy, healing, education, and social impact

• Self-motivated and proactive

• Creative and adaptable

• Calm under pressure and solution-focused

• Mission-driven with strong commitment to community impact

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Digital marketing strategy

• Social media marketing

• SEO and content optimisation

• Email marketing and automation

• Podcast or YouTube growth strategy

• Campaign management

• Media production or journalism

• Community engagement and audience retention

• Branding and communications

• Analytics and reporting

• Leadership or team coordination

• NGO, advocacy, or mission-driven organisations

Experience using tools such as:

• Google Analytics

• Mailchimp

• Canva

• HubSpot

• SEMrush

would be beneficial but not essential.

Lived experience, passion, initiative, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding leadership experience within a purpose-driven media organisation

• Opportunity to shape and lead the organisation’s digital marketing direction from the ground up

• Direct involvement in a platform advocating for healing, justice, and truth

• Hands-on experience building campaigns, systems, and audience growth strategies

• Leadership and portfolio-building opportunities

• Long-term opportunities as the organisation expands globally

• Potential pathway into paid leadership opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike leadership, planning, or strategic decision-making

• Are seeking immediate paid employment

• Prefer avoiding collaboration or team coordination responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on digital growth strategy, campaign ideas, audience engagement, leadership approach, and long-term vision planning.

Job Description

Volunteer Digital Marketing Director (Team Lead)

Job Title

Volunteer Digital Marketing Director (Team Lead)

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Digital Marketing Director (Team Lead) will oversee and coordinate the organisation’s digital marketing activities while helping lead a growing team of volunteers focused on audience growth, engagement, and online visibility.

You will play a key role in developing and implementing digital marketing strategies that strengthen the organisation’s online presence, increase community engagement, support campaign growth, and help amplify our mission globally.

This role requires leadership, creativity, organisation, strategic thinking, communication skills, and a passion for advocacy, healing, and purpose-driven storytelling.

About the Role

The Volunteer Digital Marketing Director (Team Lead) will:

• Lead and coordinate digital marketing volunteers and contributors

• Develop and oversee digital marketing campaigns and audience growth strategies

• Support visibility across:

  • social media platforms

  • podcast platforms

  • YouTube

  • email campaigns

  • website content

  • digital outreach initiatives

• Collaborate with SEO, outreach, content, production, and creative teams

• Support branding, messaging, and community engagement strategies

• Help build systems, workflows, and scalable marketing processes

• Monitor campaign performance and audience analytics

• Assist in planning promotional activities, launches, and awareness campaigns

• Encourage collaboration, accountability, and team development within the marketing department

This role is ideal for someone who enjoys combining leadership, creativity, strategy, and social impact through digital media and storytelling.

Main Responsibilities / Key Duties

• Lead and support the digital marketing team

• Develop and implement audience growth strategies

• Coordinate digital campaigns and promotional activities

• Oversee social media and content promotion strategies

• Assist with podcast and YouTube marketing initiatives

• Monitor marketing performance and engagement metrics

• Help improve audience retention and community participation

• Maintain organised systems, schedules, and communication workflows

• Support cross-team collaboration and project coordination

• Contribute ideas for digital innovation and organisational growth

Skills, Experience & Requirements

Essential Skills & Qualities

Leadership & Team Coordination

• Strong leadership and communication skills

• Ability to coordinate and motivate a remote volunteer team

• Organised and proactive approach to teamwork and planning

• Ability to manage multiple projects and deadlines

Marketing & Digital Strategy

• Understanding of digital marketing principles

• Knowledge of audience engagement and online growth strategies

• Creative and strategic thinking abilities

• Understanding of content promotion and branding

Communication & Collaboration

• Strong written and verbal communication skills

• Collaborative and professional working style

• Ability to work effectively across multiple departments

Personal Attributes

• Passionate about advocacy, healing, education, and social impact

• Self-motivated and adaptable

• Calm under pressure and solution-focused

• Mission-driven and community-oriented

• Resilient, creative, and resourceful

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Digital marketing management

• Social media strategy

• SEO and audience growth

• Email marketing campaigns

• Podcast or YouTube promotion

• Team leadership or project coordination

• Media production or journalism

• Community engagement initiatives

• Branding and communications

• Analytics and reporting

• NGO or advocacy-focused campaigns

Experience using tools such as:

• Google Analytics

• Canva

• Mailchimp

• HubSpot

• SEMrush

would be beneficial but not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Leadership experience within a purpose-driven media organisation

• Opportunity to help shape and grow a digital marketing department

• Hands-on experience managing campaigns, systems, and audience engagement strategies

• Direct involvement in a platform advocating for healing, justice, and truth

• Team leadership and portfolio-building opportunities

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid leadership opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike leadership or team coordination responsibilities

• Are seeking immediate paid employment

• Prefer avoiding strategic planning or collaboration

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on digital marketing strategy, campaign planning, leadership approach, audience engagement, and collaborative workflow management.

About LIVN Global

LIVN Global is a faith-inspired organisation passionate about bringing hope, unity, and transformation to deprived communities through outreach, creative projects, and collaborative initiatives. We use digital platforms to amplify our message and connect with a growing and diverse audience.

Role Overview

We are looking for a London-based Volunteer Social Media Assistant to support our Social Media Manager in growing LIVN Global’s online presence.

This role will combine digital support with on-the-ground content creation, helping us capture real moments from our events, outreach, and community activities. You will play a key role in helping us increase awareness and build a stronger, more engaged community of supporters.

Key Responsibilities

• Support the Social Media Manager in planning and scheduling content
• Capture photo and video content at events, outreaches, and key moments across London
• Assist in creating engaging posts (reels, stories, captions, and graphics)
• Help maintain a consistent and compelling social media presence
• Engage with followers through comments and messages where appropriate
• Support campaigns aimed at increasing awareness and growing our community
• Identify content opportunities during live events and activities
• Assist with basic editing of photos and videos for social media use

Person Specification

We’re looking for someone who:

• Is based in or near London and able to attend events and activities in person
• Has an interest in social media, content creation, or digital marketing
• Has experience filming content on a smartphone or camera
• Is creative, proactive, and has a good eye for storytelling
• Has good written communication skills
• Is organised and able to work both independently and as part of a team
• Aligns with the vision and values of LIVN Global
• Can commit at least 14 hours per week

Desirable (but not essential):

• Experience editing short-form video content
• Basic design skills (e.g. Canva)
• Familiarity with Instagram, TikTok, and other platforms
• Experience supporting live events or community initiatives

What You’ll Gain

• Hands-on experience in social media and content creation
• Opportunity to build a strong creative portfolio
• Mentorship from an experienced Social Media Manager
• Experience capturing content in real-world, high-impact settings
• A chance to be part of a purpose-driven and growing movement.

Job Description

Volunteer Email Marketing & Retention Manager

Job Title

Volunteer Email Marketing & Retention Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.

You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.

This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.

About the Role

The Volunteer Email Marketing & Retention Manager will:

• Develop and manage email marketing campaigns

• Create engaging newsletters, updates, and community communications

• Build retention strategies that strengthen audience connection and participation

• Support onboarding journeys for new members and subscribers

• Help nurture long-term relationships with supporters and community members

• Segment email audiences for targeted communication

• Monitor campaign performance and recommend improvements

• Collaborate with content, outreach, SEO, and production teams

• Support launches, campaigns, events, and membership engagement initiatives

This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.

Main Responsibilities / Key Duties

• Plan and execute email marketing campaigns

• Create newsletters and audience engagement emails

• Develop retention and re-engagement strategies

• Build onboarding and nurture email sequences

• Segment subscriber and membership audiences

• Monitor open rates, click-through rates, and engagement metrics

• Improve email performance through testing and optimisation

• Support membership growth and community participation initiatives

• Maintain organised campaign schedules and communication systems

• Assist in developing scalable retention and engagement workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Email Marketing & Communication

• Strong written communication skills

• Understanding of email marketing principles

• Ability to create engaging and audience-focused messaging

• Strategic and creative thinking skills

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple campaigns and deadlines

• Strong time-management and planning skills

Analytical & Growth Skills

• Ability to analyse engagement and campaign performance

• Problem-solving and optimisation mindset

• Understanding of audience retention and community engagement principles

Personal Attributes

• Compassionate and emotionally intelligent

• Self-motivated and proactive

• Passionate about advocacy, healing, education, and social impact

• Comfortable working independently within a remote environment

• Mission-driven and community-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Email marketing campaigns

• Audience retention strategies

• Newsletter management

• CRM or subscriber management systems

• Digital marketing

• Community engagement

• Copywriting or content marketing

• Marketing automation

• Advocacy or NGO communications

• Media, journalism, or digital production

Experience using tools such as:

• Mailchimp

• ConvertKit

• HubSpot

• Google Analytics

would be beneficial but is not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to build and shape audience retention systems from the ground up

• Hands-on experience in email marketing, engagement, and community growth

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your communication, strategy, and leadership experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike communication planning, engagement tracking, or retention strategy

• Are seeking immediate paid employment

• Prefer avoiding strategic decision-making responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

Role Summary

The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.

While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.

The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.

REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:

• Google Sheets / Microsoft Excel
• Data tracking and reporting tools
• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability
• Ability to identify patterns, trends, and inefficiencies
• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise, and actionable format
• Strong written communication for reporting

Organizational Awareness

• Understanding of how teams and workflows interact
• Ability to think in systems, not just tasks

PREFERRED QUALIFICATIONS (NOT MANDATORY):

• Background in Operations, Business Administration, or related fields
• Previous experience in Operations analysis, project tracking, or process improvement roles
• (Experience working in remote or volunteer-based organizations is an advantage)

CORE OBJECTIVES:

• Provide clear visibility into operational performance and system effectiveness
• Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
• Recommend practical, system-level improvements (not just data observations)
• Support leadership with structured insights that drive operational decisions
• Strengthen accountability, clarity, and scalability across the organization’s operations

KEY RESPONSIBILITIES:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
• Monitor key operational metrics across departments, including:
  • Volunteer recruitment and onboarding timelines
  • Task completion rates across teams
  • Program and project delivery timelines
• Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)

2. Reporting & Operational Insights

• Prepare weekly or bi-weekly operational reports for leadership
• Go beyond reporting by clearly highlighting:
  • Root causes of inefficiencies
  • System and workflow gaps
  • Operational risks
• Translate data and observations into clear, actionable, system-focused recommendations

3. Process Analysis & Workflow Design

• Document and map existing workflows across functions (HR, Programs, Operations, etc.)
• Analyze how work actually flows across teams—not just what is recorded in data
• Identify bottlenecks

✅ The Operations Analyst WILL:

❌ The Operations Analyst WILL NOT:

○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems

4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions

5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements

6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed

SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:

• Analyze workflows, systems, and operational performance
• Design and recommend process and system improvements
• Provide structured insights that inform operational decisions
• Function as a Data Analyst focused solely on datasets and reporting
• Be limited to producing reports without contributing to process improvement and system design
• Manage or supervise team members
• Enforce task completion or handle administrative coordination

WORKING RELATIONSHIP:
The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination
• Support decision-making but will not replace leadership authority
• Work collaboratively across all teams while maintaining objectivity and independence

KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:

• Quality and impact of operational insights and recommendations
• Measurable improvements in workflow efficiency and system effectiveness
• Reduction in process bottlenecks and delays
• Clarity and usability of operational tracking systems
• Contribution to scalable and well-structured operational processes

What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:

• Establish a functional and structured operations tracking system
• Deliver insight-driven reports that highlight system-level issues (not just data summaries)
• Identify and recommend improvements to at least 2–3 key operational workflows
• Provide leadership with clear visibility into how operations actually function and where improvements are needed

Additional Notes

• This is a strategic operations role, not a purely analytical or reporting position
• Ideal for individuals who are passionate about:
  • Improving how organizations function
  • Designing better systems and workflows
  • Driving efficiency through structure and clarity

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Are you an enthusiastic organiser with a flair for bringing people together? TVS is a small charity working with rural schools in South Africa to empower vulnerable young people through education. We are recruiting a team of volunteers and are searching for a volunteer events organiser to help plan and deliver fundraising events that will make a real difference for our beneficiaries.

The role encompasses a variety of responsibilities including securing venues, managing budgets, recruiting volunteers, and promoting events, while cultivating relationships with donors and stakeholders to maximize income. We would expect you to start small but build up to the creation of a sustainable funding stream on which the charity can rely.

If you’re experienced in event management and have the contacts needed to make events successful, we’d love to welcome you aboard. This is a brilliant opportunity to make a positive impact, gain valuable skills, and work with other volunteers to support the work of the charity.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.