Christian jobs
Job Title:
Front of House, Concierge/Receptionist
Team/Department:
House & Conferencing / Finance & Services
Hours:
Job Share – 25 Hours per week (0.625 FTE)
Salary Range:
£32,000 - £35,000 FTE per annum
Contract:
Fixed Term to Permanent (12 Months)
Reporting to:
House & Conferencing Manager
Other Key Relationships:
Director of Finance & Services
House Maintenance Manager
HR & Compliance Officer (Health & Safety)
All Tenants and Staff of Mothers Union
Mothers Union
Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world.
Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.
Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.
Role Purpose
The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.
The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.
Core Responsibilities
· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.
· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
· To assist with meeting-room bookings.
· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.
Detailed Tasks
Front of House / Reception
- Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
- Manage VIP arrivals and departures with seamless, attentive and personalised service.
- Greet and assist professionally; provide information, directions, to desired locations and general support as required.
- Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
- Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
- Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
- Ensure all internal and external clients feel valued and supported at all times.
- Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
- Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.
Security
- Sign in all visitors and issue access passes to contractors in accordance with building procedures.
- Maintain lobby presence and ensure entrance doors are covered at all times.
- Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
- Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.
Conferencing & Meeting Room Support
- To handle enquiries, take and manage bookings for meeting rooms.
- In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.
General MU Operational Support
1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.
2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.
Working for Mothers Union
Detailed package, benefits and wellbeing package:
· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union
· 2 days paid volunteering leave (pro rata for part-time staff)
· Employer pension scheme with 7% employer contribution
· Enhanced maternity, paternity and adoption leave and pay
· Employee Assistance Programme including Virtual GP and Coaching
· Life Assurance
· Annual Season Ticket Loan
· Bike purchase salary sacrifice scheme (Cycle2Work)
· Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.
Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.
We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.
How to Apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Application Deadline – 31st May 2026
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.
We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Person Specification
AREAS AND CRITERIA
ESSENTIAL
DESIRABLE
Skills and Experience
Minimum 2 years’ experience in a corporate, administrative or luxury hospitality role
Experience in front of house and reception procedures, within a conferencing environment
General understanding of the charity sector and what motivates the individuals that choose this line of work
Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel
Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database)
Impeccable personal presentation; confident, welcoming and professional demeanour
Strong customer-service focus with genuine interest in people; friendly, calm and approachable
Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
Excellent organisational, and time management skills
Evidence of working in a team and contributing to a diverse and collaborative working environment
Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals
Personality Characteristics
ESSENTIAL
DESIRABLE
· To have a genuine commitment to the values and ethos of the Mothers Union as a Christian faith-based movement
A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
The ability to work with good humour, tact, and diplomacy and to maintain confidentiality
· Positive attitude
· Ability to meet deadlines, and to work under pressure when required
Attention to detail and accuracy
Proactive and able to work well independently as well as part of a team
Passionate about achieving excellence through continual learning
Attach a cover letter to your CV. The interview process will be in 2 stages. Application Closing Date – 31st May 2026
The client requests no contact from agencies or media sales.
Thank you!
The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.
Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.
The Ministry Human Resources (HR) Policy Officer will play a key role in the life of the Ministry Development Team as we work together to support the mission and ministry of the Church of England by supporting the development of the ministerial terms of service and wellbeing portfolio. The post holder will be line managed by the Ministry HR Lead and work in collaboration with colleagues across the church especially in the MDT and HR teams.
The Ministry HR team are supported by the Advisory Group for Terms of Service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board.
Interviews will take place on the 22nd May 2026.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.
Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.
The Assistant Ministry Human Resources (HR) Policy Officer will play a key role in the life of the Ministry Development Team as we work together to support the mission and ministry of the Church of England by supporting the development of the ministerial terms of service and wellbeing portfolio. The post holder will be line managed by the Ministry HR Lead and work in collaboration with colleagues across the church especially in the MDT and HR teams.
The Ministry HR team are supported by the Advisory Group for Terms of service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board.
The Assistant Ministry Human Resources (HR) Policy Officer will be line managed by the Ministry HR Lead.
This is a fixed term role to back fill part of the Ministry Human Resources (HR) Policy Officer's role on a 0.5 FTE basis until the end of 2026.
Interviews will take on the 17th April 2026.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Church of England Central Services (ChECS) is a jointly controlled entity between the Archbishops'
Council, the Church Commissioners for England and the Church of England Pensions Board and
was set up in 2013 to enhance the efficiency and effectiveness of the National Church Institutions
(NCIs), dioceses, the wider Church and related charities by providing cost-effective shared services
including Communications, Human Resources, Legal, Technology, Office Services, Data Services,
Finance, and Risk & Assurance. ChECS also has a wholly owned subsidiary trading company which
carries out Procurement activities on behalf of the Church of England.
ChECS is one of the National Church Institutions (NCIs) which are national administrative bodies
that work together to support the mission and ministry of the Church of England. In this role as EA and Office Manager to the Finance Director you will complete diary management, organised room bookings, plan and organise meetings, process PO's amongst other tasks.
This is a permanent role and is open for candidates to apply as a full time (35 hours per week) or part-time role. Please state your preference within your application.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
As Spear expands its reach across the North, our Northern Development Coach will focus on two things: equipping young people facing barriers to employment with the confidence, mindset and skills to move into sustainable work, and developing the coaches around you to do the same.
To do this, you will work across Spear Centres throughout the region - delivering coaching sessions directly with 16–24-year-olds as well as supporting and upskilling Spear Centre teams
Key information:
- Salary: from £27,000
- Full-time, 12-14 month Fixed Term Contract, with the possibility of extension
- 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
- Closing date: We interview on a rolling basis and will close the role early if we find the right candidate
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specifiction
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- A heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- Exercises initiative, highly self-motivated, flexible and a forward planner
- Good administrative and organisational skills, and prioritises workload effectively
- Works well under pressure with the ability to exercise initiative
Registered Charity
101 - 500
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Thank you!
YMCA Derbyshire - Chief Executive - £105k pa | Derby (travel across our operating areas is expected)
Founded in 1847, YMCA Derbyshire is a charity that supports children, young people and communities across Derby and Derbyshire through a wide range of integrated services. We provide housing and supported accommodation for around 270 people each night, alongside pathways that help individuals move toward independent living.
Our work spans lifelong learning provision including our vocational college, employability programmes, school based childcare, early years provision, youth and community programmes, health and wellbeing activities, and vital services through our poverty relief programmes.
Together, these services create the essential building blocks for a safe home, improved wellbeing, skills development and real opportunities for children, young people and adults to thrive. We are a strong, stable and well-led organisation with a clear sense of purpose, and an equally clear belief that we can do so much more for the young people and communities we serve. We’re now looking for a Chief Executive who can help us continue to unlock that potential.
This is a role for a leader with real drive. You’ll join an ambitious team that is ready for fresh thinking, new ideas and creativity as we think about how to best to serve our communities and deliver our services to an even greater number. We expect that you will bring senior experience in one of the core areas of our services - housing, education, or the charity sector. You may not have experience in every facet of our delivery, and we don’t expect you to, but you will need an appetite to learn quickly, ask the right questions, and embrace the breadth of this role, as well as a strategic mindset and the confidence to explore different opportunities and shape a future where YMCA Derbyshire can grow and deepen our impact.
YMCA Derbyshire is a Christian-founded charity, and while we are very clear that we welcome, serve and work with people of all religious faiths, and of none, the CE role includes a Genuine Occupational Requirement (GOR) to be held by a practicing Christian, under Part 1 of Schedule 9 to the Equality Act 2010.
This is a significant opportunity to lead an organisation with strong foundations, committed colleagues, an excellent reputation and excellent networks in Derby and Derbyshire. If you’re energised by possibility, motivated by purpose, and ready to help us take bold steps forward, we’d love to hear from you. Join us - and help lead the next chapter of YMCA Derbyshire’s story.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Walk alongside people rebuilding their lives
Hope into Action is a national Christian charity that enables local churches to house people experiencing homelessness.
We are launching a new Hope into Action project in Milton Keynes, and are looking for a Church & Tenant Empowerment Worker to support tenants and church volunteers as the project begins.
This role focuses on relationship, encouragement, and practical support as people rebuild stability and independence.
About the role
At launch the project will involve one house with up to three tenants, supported by church volunteers and the Hope into Action network.
As Church & Tenant Empowerment Worker you will:
- Walk alongside tenants as they settle into their new home
- Support them in developing independence and life skills
- Help them access relevant services and appointments
- Encourage positive relationships within the house
- Support church volunteers who build friendships with tenants
- Maintain simple casework records and communication with the team
You will be supported by:
- a Location Lead
- Hope into Action UK systems and advisors
- trained church volunteers
- partner agencies
This means the role focuses primarily on people and relationships, rather than large caseloads or complex housing management.
About you
We are looking for someone who:
- Is motivated by their Christian faith
- Has compassion for people facing difficult life circumstances
- Builds trust easily and listens well
- Is organised and able to maintain clear boundaries
- Enjoys working collaboratively with volunteers and churches
Experience working with vulnerable adults, homelessness services, or community work would be helpful, but the most important qualities are empathy, resilience, and relational skills.
A role that can grow
As the Milton Keynes project grows and additional houses are opened, hours and responsibilities are expected to increase in line with the number of tenants supported.
The client requests no contact from agencies or media sales.
Thank you!
Use your leadership abilities to strengthen and encourage the persecuted church around the world.
Today 388 million Christians experience high levels of violence and oppression for their faith. And the shocking thing is that most people in the UK don’t know about it. Open Doors UK and Ireland raises awareness about the growing levels of persecution and enables people to join a huge underground global network which is keeping the church alive in the most dangerous and difficult contexts - despite the determined efforts of extremists to eradicate Christianity.
As we identify with people suffering for their faith, through prayer, giving and taking action, we see our faith grow. We see the church here become the mature body that we are called, in Scripture, to be.
We are now seeking a Chief Executive Officer to lead this work through a season of missional growth, opportunity and ambition. The CEO will be pivotal in raising the profile of the persecuted church, deepening connections with the church in the UK and Ireland and influencing Government to protect Christians around the world.
To that end, the CEO will be a strategic leader, highly relational in approach, agile and nimble in mindset, delivery-oriented and passionate about strengthening the church.
If that sounds like you please see the job pack attached and prayerfully consider applying. You can expect to have your own faith, reading of Scripture and prayer-life, transformed!
Closing date for applications is 8th May 2026.
Thank you!
About Spear York
In York, Spear is partnering with York Vineyard Church, which is part of the Vineyard network of churches.
The mission of York Vineyard church is to further the gospel of Jesus Christ, build up the faith of Christian believers, share in the training of workers, promote Christian education, advance the Kingdom of God and bring relief to the poor, the needy, the sick and elderly.
“Since hearing about the Spear Programme we have seen how well the coaching focusses on mindset, as well as skills, with the aim to support young people to thrive in the workplace, looking beyond just an initial job offer”.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life. We do this through the Spear Programme.
Key Information:
- Salary: £24,000 FTE
- Part-time, Permanent - Tuesday to Thursday
- 28 days annual leave pro rata, including bank holidays
- Closing date: Wednesday 6th May (we interview on a rolling basis and may close the role early if we find the right candidate)
- Assessment day: Wednesday 13th May
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
We deliver the Spear Programme in partnership with York Vineyard Church. We'd love you to take a moment to read their statement of beliefs and do get in touch if you'd like to chat or have any questions.
Person Specification
- An active Christian, able to personally represent the values of Spear and York Vineyard Church, and a commitment to grow and learn spiritually and as a Christian leader.
- A confidence in group facilitation, and a desire to learn and understand coaching techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An ambitious and self-motivated individual with the ability to exercise initiative, prioritise workload and work well under pressure.
- Excellent communication and interpersonal skills.
- High emotional intelligence, and a sense of humour and fun!
Registered Charity
101 - 500
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Thank you!
Hybrid / High Wycombe (a minimum of one day per week on site)
Band 4: £36,000 – £38,000 + £312 working-from-home allowance
Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
Cluster Purpose:
The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
Role Purpose:
As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities
Supporter Experience & Journeys:
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight:
- Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.
Mid‑Value & Legacy Development:
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell:
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration:
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-Wide Contribution:
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
KPIs you will own:
- Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.
3/6/12‑month milestones:
- 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
- 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
- 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.
Person specification
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Personal Attributes:
- Highly motivated and results driven.
- Demonstrates integrity, trust, and respect in all interactions.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Role requirements
Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.
Company Overview
As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.
For more information and to apply, please visit our careers portal.
Closing date: 5.00pm on Tuesday, 12th May 2026.
Thank you!
The Bishop of Newcastle is looking for an experienced Administration Assistant to undertake a range of administrative work in support of her episcopal responsibilities across the Diocese of Newcastle.
Under the supervision of the Bishop's PA, and working closely with the Bishop's Chaplain, you will:
- Manage and run the process for the granting and renewal of the Bishop's Permission to Officiate. Ensuring that all necessary safer recruitment procedures have been completed prior to permission being granted or renewed.
- Handling of Permissions and Certificates to administer Holy Communion.
- Handling of confirmations.
- Manage and run the process for the granting and renewal of Reader licenses, and the Bishop's Permission to Officiate for Readers. Ensuring that all necessary safer recruitment procedures have been completed prior to permission being granted or renewed.
- Manage and maintain records of retirees, widows, and widowers, ensuring accuracy and confidentiality.
- Generate and distribute Movement Forms for Clergy, Readers and Death Notifications. Ensuring that all information is complete and accurate.
- Assist Bishop's PA's (Bishop of Newcastle and Bishop of Berwick) with administrative duties (filing, photocopying, franking mail, maintaining clergy personal files, answering the telephone).
- Assist the Bishop of Newcastle's PA with Event Management/Hospitality.
Person Specification
Essential
Skills/Aptitudes
- Good administrative and secretarial skills
- Strong IT skills, including Microsoft Word, Outlook, Excel
- Ability to organise own workload, to set priorities and to work to deadlines
- Ability to handle confidential information and to act with discretion
- Attention to detail and accuracy
- Ability to work as part of a team
- Ability to show initiative and creativity and ability to work without supervision
- Be able to learn quickly and work with the legal/technical terms and protocols used by Bishops in their daily work
- Good communication and written skills
- Good use of the English language both oral and written, including grammar, spelling, and punctuation
Knowledge/Experience
- Previous administrative experience
Personal Attributes
- A calm and pleasant manner in dealing with enquiries and requests
- Friendly with a diplomatic manner
- A flexible approach to work
- Ability to apply understanding, judgement, and discretion.
- Be proactive and confident
- Be in sympathy with the aims and objectives of the Christian Church and have due regard for the traditions of the Church of England
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help launch a new initiative housing the homeless through the local church
Hope into Action is a national Christian charity enabling local churches to provide homes and support for people experiencing homelessness.
We are launching a new Hope into Action franchise in Milton Keynes, and are looking for a Location Lead to help establish and grow the project from the ground up.
Working with churches, volunteers, and the Hope into Action national team, you will help create homes where people can rebuild their lives within a supportive Christian community.
About the role
As Location Lead, you will provide local leadership and coordination for the Milton Keynes project.
At launch the project will involve one house supporting up to three tenants, working in partnership with our first partner church, New Life Church Milton Keynes.
You will help:
- Build partnerships with churches across Milton Keynes
- Support and encourage church volunteers
- Ensure safeguarding and governance standards are maintained
- Develop relationships with local agencies, supporters, and investors
- Lay the foundations for future houses and growth
You will work closely with Hope into Action UK advisors, who provide established policies, safeguarding frameworks, systems, and ongoing support.
This means you are not building a housing project from scratch - you are helping implement and grow an established national model locally.
About you
We are looking for someone who:
- Is motivated by their Christian faith and compassion for those experiencing homelessness
- Enjoys building relationships and connecting people around a shared vision
- Is organised, proactive, and comfortable coordinating people and systems
- Can work collaboratively with churches, volunteers, and community partners
- Has initiative and enjoys helping something new take shape
Experience in leadership, community work, housing, or charity management would be helpful, but we are equally interested in people with the right values, attitude, and relational skills.
A pioneering opportunity
This is an opportunity to help establish a project that could grow to support many more people across Milton Keynes in the years ahead.
As the project grows and additional houses are opened, hours and responsibilities are expected to increase accordingly.
For the right candidate this role could be combined with the Church & Tenant Empowerment Worker role (total hours to be agreed) which can be found on our website here..
To apply, please send your completed application form by 5pm, Friday 22nd May 2026
The client requests no contact from agencies or media sales.
Thank you!
The Personal Assistant (Diary & Events) works closely with the Bishops, the Bishop's Chaplain & Executive Assistant and the Finance & Associate PA.
The post-holder will need to have (or be able to quickly develop) a thorough knowledge of the many facets of a Bishop's roles, the workings of the Diocese of Liverpool and the Church of England more widely. As well as having excellent organisational, administrative and diary management skills, the post-holder must have the capacity to respond quickly often working independently and calmly to rapidly changing circumstances and effectively manage competing demands.
This role demands initiative, discretion and creativity. It is ideal for someone who thrives in a dynamic environment, is passionate about the Church's mission, and is confident in managing both strategic and operational responsibilities. It requires someone who is proactive and can organise their work so that they are one step ahead in order to anticipate issues and influence positive outcomes. The post holder will also be an excellent communicator, able to handle difficult conversations and be highly collaborative in order to build highly effective working relationships with a wide range of individuals and organisations.
The role will be primarily based at Bishop's Lodge, Woolton Park, Liverpool. There is a requirement to be flexible and, on occasion, to work from the diocesan office at St James' House.
These relationships will be vital as everyone in the bishop's office must have a good awareness of each other's work and the capacity to allocate tasks and support each other's workstreams according to the particular demands. Holidays must be agreed between staff to ensure that the office is well staffed. The PA (Diary & Events) will not normally be away from the Office or on holiday at the same time as the Finance & Associate PA.
Any given day is varied and therefore likely to produce a range of demands both foreseen and unforeseen; the Personal Assistant needs the flexibility and initiative to respond appropriately as and when matters arise. The following are, however, the focal responsibilities of the role:
Diary Management
Working with the Bishop's Chaplain & Executive Assistant, to have overall responsibility to plan, organise and coordinate all elements of the day-to-day diary management for the bishops and the Bishop's Chaplain. This includes but is not limited to:
- Book, manage and adjust appointments, engagements and meetings.
- Organise the diary and schedule the bishops' day in a way that enables and sustains their ministries.
- Take the lead on making travel and accommodation arrangements
- Ensure the bishops have all necessary paperwork or information in advance of meetings or engagements
- Liaise with parishes, clergy and all key stakeholders both internal and external where required.
- Be pro-active in drafting appropriate responses to all requests and invitations.
- Protect the bishop's diary by setting criteria to manage all diary demands including pushing back on requests to ensure that the number of commitments is sustainable.
Administrative and operational support
- Managing the administration for Readers in the diocese including liaising with the Diocesan Team and the Warden of Readers.
- From time to time as and when required to serve as clerk to the meetings held by the bishops and to take notes, co-ordinate agendas, actions and follow-ups.
- Oversee the maintenance of the Clergy Personal Files ensuring that they are up to date and stored and organised correctly.
- Collaborate with the Bishops' Chaplain & Executive Assistant and other members of the team to provide administrative support to enable the smooth running of the Bishop's Office and is also crucial to the Bishops' work.
- Develop and maintain highly effective electronic and paper filing systems, data, databases, and other records storage in line with Safeguarding and GDPR principles.
- Undertake other appropriate duties as commensurate with the role as requested by the Bishop
Lead on planning and delivery of events, both large and small, hosted by or involving the bishops as required and share in welcoming visitors to the Bishop's Office.
Plan, coordinate and manage logistics, invitations, guest communications and event materials, liaising with both internal and external contacts and be the lead contact for such events.
Ensure events reflect the bishops' priorities and are delivered with professionalism and warmth.
Build excellent working relationships with all those with whom the Bishops come into contact by responding to a wide range of enquiries in a warm and friendly manner, either in person or by directing enquirers to the appropriate sources of information.
Establish, maintain and improve ways of working and consistent information flow, including liaising with the bishops' staff, Diocesan Offices, other bishops, external civic contacts, dioceses and clergy nationally; the Bishoprics and Church Commissioners.
Skills/Aptitudes
- Demonstrates thinking ahead, managing time, priorities and developing structured and efficient approaches to deliver work on time and to a very high standard.
- Efficient and quick at dealing with requests.
- Ability to handle confidential information and to act with discretion
- Able to work flexibly, both in terms of time and responsibilities
- Content to work to the bishop's agenda, adjusting work style to the Bishop's preferences and requirements.
- Ability to organise own workload, to set priorities and to work to deadlines
- Ability to show initiative and creativity and to work without direct supervision
- IT proficiency, including Microsoft Word, Outlook and Excel
- Strong communication skills, both oral and written including excellent report writing skills.
- Ability to work effectively as part of a team.
Experience
- Significant demonstrable experience as a highly performing administrator/personal assistant/diary manager in working with senior members of staff
- Demonstrable experience of providing Personal Assistant/Diary support to senior staff
- Proven interpersonal skills with the ability to quickly establish and maintain excellent working relationships with officers/post holders and other key stakeholder groups
- Proven stakeholder management skills to manage competing demands.
- Experience of managing expectations, conflicts and difficult conversations whilst maintaining productive working relationships.
- Familiarity with the Church of England's structures and mission
Personal attributes
- Ability to work calmly under pressure and solve problems efficiently and effectively
- Calm, confident and adaptable under pressure
- Self-movitated, punctual and organised
- Compassionate and patient
- To be a person in sympathy with the mission and ethos of the Christian Church, the Church of England and the Diocese of Liverpool
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Milton Keynes Christian Foundation isn't your average workplace. We are a local charity dedicated to growing people and communities through diverse social enterprises—from healthy food at our urban farm and cycling workshop refurbishing bikes to childcare and person-centred learning. We work specifically with young people looking for new ways to learn and develop, providing them with a community where they can truly belong.
We are looking for an experienced professional to manage our core administrative operations. This isn't just about spreadsheets; it’s about ensuring our social enterprises have the solid foundation they need to make a difference. Reporting directly to the Director, you will be a key member of our Executive team.
Your work will focus on three critical areas:
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Finance & Reporting: You’ll lead transactional processing in Xero, manage cash flow, and provide vital financial reports to our enterprise leads.
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Human Resources: You will oversee our recruitment life cycle, manage staff training (specifically Child Protection), and ensure our personnel files and DBS records are bulletproof.
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Facilities & Compliance: From negotiating utility contracts to taking ownership of Health and Safety and risk assessments, you’ll keep our physical and digital environment safe and efficient
Take a look at the attached job description for more information about the role, visit our website to see what we do, get in touch if you like to talk more.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTENT AND DONOR EXPERIENCE MANAGER
Content and Donor Experience Manager with MAF UK, leading donor engagement and content for a Christian aviation mission serving isolated communities.
As Mission Aviation Fellowship celebrates its 80th year of service, MAF UK is using aviation to reach isolated communities across Africa, Asia and beyond with help, hope and healing. At a pivotal moment in its history, MAF UK is embracing ambitious growth, integrating people, systems and operations to be more agile, efficient and impactful in its mission.
Why work for MAF UK?
- A significant, strategic role within a global Christian aviation mission
- 22 days annual leave plus 8 bank holidays
- Non-contributory pension scheme (10% employer contribution)
- Training and development (A budget for training is provided for every staff member)
- Supportive, faith-centred team environment with daily prayer and devotional times.
- Location: Hybrid/Folkestone & Cranfield (min 2 days onsite per week)
We’re seeking a creative, insight‑led content and fundraising professional to lead the donor experience at MAF UK, you’ll shape how supporters are inspired, engaged and retained across print and digital channels. You’ll bring strong multichannel, CRM and automation experience, and a passion for connecting supporters with powerful stories of mission and transformation.
In this role, you’ll have the opportunity to:
- Own the content and donor experience roadmap across digital and print appeals, email, web, social, magazine and newsletters.
- Design, deliver and optimise automated supporter journeys using CRM and marketing automation platforms.
- Lead editorial direction, commissioning persuasive content and creative assets with a consistent, supporter‑centred voice across channels.
- Build audience frameworks, segmentation and contact plans, using data and insight to drive relevance, conversion and income growth.
- Foster experimentation and optimisation, manage the Content and Donor Experience Associate and partners, and actively participate in MAF UK’s Christian life.
This role is subject to a Basic DBS check.
For an informal chat please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement, and for further details please have a look at the candidate pack.
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.
