Communication Assistant Jobs in Home Based
Job Title: Membership and Elections Manager
Reports to: Head of People and Resources
Line reports: Membership Administrator
Contract terms: 35 hours per week
Salary: £53,694-£55,168
Location: London based with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.
You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.
You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.
You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.
Key responsibilities
- manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
- deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
- provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
- ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
- keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
- ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
- support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
- actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
- manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
- manage the Membership Working Group to maximise strategic impact and new approaches to membership services
- oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
- work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
- lead and support the team, including through the identification and delivery of professional development opportunities
- manage the integrity of membership data in compliance with UK GDPR
Elections
- plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
- drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
- communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
- ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
- maintain an overview of all committee appointments and vacancies
- manage the onboarding process of new appointments with the support of the College Executive Assistant
- measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
- provide election reports and insights to the Board, Honorary Secretary and SMT when required
To undertake other duties as required:
- Undertake any other reasonable duties as required by the College
- Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects
Person Specification
Knowledge, Qualifications and Experience
- strategic experience in a membership or donor-based organisation
- processing direct debit subscriptions
- CRM and/or membership databases knowledge
- leadership & management qualification or relevant experience
Skills and Abilities
- a proven track record of delivering positive results in a membership environment
- ability to deliver strategic aims/priorities and meet challenging targets
- can use discretion and apply guidelines sensibly and consistently
- ability to work accurately and methodically under pressure and with conflicting demands
- can deal with a varied workload, multi-task and work to tight deadlines
- ability to work and communicate effectively with people at all levels, including staff and clinicians
Personal attributes
- work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
- support the Head of People and Resources with other aspects of the department’s work
- participate in personal and organisational development activities
- commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- committed to continuing professional development
- solution orientated with a drive to find opportunities for improvement and innovation
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working ( 2 days in the office, three from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit a 2-page CV and 1-page covering letter The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Friday 12 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 12noon 8 July.
VOICES are excited to be seeking our first full time fundraiser to support our growth and development. We are looking for an individual who has relevant sector experience, a good knowledge and understanding of fundraising and a commitment to working in a trauma informed way. As a survivor led organisation, we are looking for someone who shares our ethos and will be proactive in consulting with our Lived Experience Group(s).
You will work closely with the CEO to help secure the long-term future of VOICES, through expanding and diversifying our income generation.
With a good understanding and knowledge of grants and trusts fundraising, you will also help direct our future – with consideration to community fundraising, charity shop and/or social enterprise. Whilst we’ve many ideas about what it might look like, no decisions have yet been made and we’re keen to work collaboratively with our new fundraiser and hear their vision.
At VOICES, we have big ambitions which would cement our role as sector leader in recovery services and ensuring survivors’ voices remain at the heart of policy and practice.
This role will also involve working to help develop VOICES’ name, increasing community awareness of our charity. You will therefore bring with you, knowledge of social media, marketing and communications and/or a willingness to learn.
KEY RESPONSIBILITIES
- Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s voluntary income capacity to meet its aims and objectives.
- Oversee and support the development of fundraising, with consideration to diversifying our income avenues.
- Working closely with the CEO and Finance Assistant, maintain an overview of funding across the organisation and analyse income sources to manage the fundraising strategy, assess progress against targets and contribute towards our financial capacity.
- Absorb the knowledge of the team and consult with them regarding priorities, representation, approach and model.
- Work with the CEO to develop high quality grants and trusts applications (our current main source of income).
- Build on our existing corporate partnerships and establish / develop new corporate partnerships for VOICES.
- Attend Finance Committee meetings and the Board of Trustees, reporting on fundraising and progress against the strategy.
- Help to grow the name of VOICES, through use of relationships, partnerships, marketing and communications.
- Work closely with the Centre Administrator to agree a planned approach to social media.
- Working with the VOICES team, consider the role of volunteers in VOICES – taking management responsibility for any fundraising volunteers.
- In line with our trauma-informed ethos, adopt a trauma-informed approach.
- Work with clients, including the Lived Experience Group, to hear their ideas for fundraising and enable their participation in events / volunteer opportunities where appropriate.
- Develop and maintain relationships with a variety of key stakeholders including Clients, funders (including trusts, companies, major donors), Trustees and volunteers.
- Continuously monitor and evaluate fundraising activities, taking corrective action or enhancing them when necessary
For further information or an informal discussion about the role, contact our CEO, Emily Denne.
Application is by way of a CV and covering letter, explaining your skills, experience and interest in the role (no more than 2 pages).
Shortlisted candidates will be invited to interview on 24/07/2024. In line with our trauma informed ethos, all candidates invited to interview will be provided with the interview questions in advance.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Manager will be responsible for managing the day-to-day HR operations, focusing on delivering high-quality HR services. The role oversees employee relations, employee experience, learning and development, reward, resourcing, talent management, people analytics, EDI, wellbeing and payroll. The HR Manager will ensure the effective execution of HR processes and the maintenance of HR good practices across Muslim Aid, with a specific focus on using HR metrics to inform strategic decisions.
About the Role:
- Oversee and manage all aspects of HR operations, ensuring compliance with legal and organisational policies.
- Oversee the onboarding process for new hires, ensuring they receive all necessary training and introductions to Muslim Aid policies.
- Manage the recruitment process from job posting to hiring, ensuring a smooth and efficient candidate experience.
- Respond promptly and effectively to HR-related inquiries from employees and management.
- Conduct training sessions to educate employees and managers on HR policies and best practices.
- Oversee the performance review process and ensure it is conducted fairly and consistently across all departments.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in managing HR operations and a team within a small to mid sized organisation.
- Strong background in employee relations, including handling disputes and ensuring compliance with employment laws.
- Excellent leadership and team management skills, capable of mentoring and motivating the HR team.
- Strong communication skills to effectively liaise with both internal and external stakeholders.
- Strategic HR management abilities to align HR functions with organisational goals.
Why you should apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and is seeking a role where they can make a real impact and experience growth. As an HR Manager, you will have a unique chance to make a significant impact in a mission-driven organisation dedicated to global humanitarian efforts. You will work with a diverse and collaborative team, enhancing your leadership skills and HR expertise.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
This is an exciting opportunity to be part of our flagship apprenticeship role at Magic Breakfast. The role will be part of a small, enthusiastic and happy team who will support the apprentice through their level 3 HR Apprencship and help them navigate the working world.
The successful candidates will be enthusiastic and energetic, bring integrity, be willing to commit time to the role, and be passionate about addressing hunger as a barrier to education. A clear alignment with Magic Breakfast's values and mission will be an important differentiator between applicants.
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Job Title: People and Culture Apprentice
Reporting to: Strategy Lead and EA to CEO
Location of work: Home based with the expectation to attend the office at least 2/3 days per week dependent on organisational activities, this expectation will be reviewed after the first quarter. Travel expenses will be paid. There may be other ad hoc additional days for team days and organisational away days.
As this is an apprentice role you will have a designated 1 day a week to undertake apprenticeship related activity or focused study, this will be agreed with your line manager and flexibility will be available for how this is managed.
Contract type: Apprentice - fixed term for duration of apprenticeship.
Contract Length: 24 months. There is potential for a permanent contract at the end of 24 months dependent on organisational growth, financial circumstances and business need.
Salary: Starting Salary £20,400 (2024/2025) increasing to £22,950 (2025/2026) after the first year on successful progress in the apprenticeship and in meeting expectations in the role.
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
The People and Culture Apprentice will have a varied, critical remit; supporting central administration and the executive office as well as the People and Culture team to deliver an outstanding day to day HR service. The role will support with all areas of the life cycle including, recruitment, induction, onboarding, and administrative support.
KEY RESPONSIBILITIES
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Support with recruitment administration, including scheduling interviews and responding to candidate questions.
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Support People and culture to maintain accurate and efficient administrative systems ensuring it is compliant with data protection laws.
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Support People and Culture with internal communications
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Be the first point of contact for general queries via email or phone, delegating or managing responses as appropriate in a timely manner and providing excellent customer service to external and internal enquiries.
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Assist in preparation of reports and papers for relevant meetings.
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Attend meetings, publish agendas, take and distribute minutes and follow-up on actions where necessary.
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Work with Corporate Partnerships Team to manage the Fora and other corporate donor relationships.
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Act as the point of contact for internal and external visitors when in the office.
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Order home working equipment for staff and manage equipment requests.
Please read the full job description attached for more infromation
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
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25 days annual leave + 8 bank holidays
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long service leave ( 1 additional day per year)
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end of year closure
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enhanced pension
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cash back health plan
Please see our job pack below for more informtion
APPLICATION PROCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting -8th, 9th and 10th July
First interview in person at our office -17th July
Second interview including work trial at our offices – 24th July
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It’s an exciting time to join the Community & Events team as we grow our portfolio of community fundraising products, third party challenge events and flagship fundraising events.
Location: Based in our London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy)
About the role
As Community & Events Team Coordinator, you will be the first point of contact for a range of community fundraisers and eventers, providing an exceptional supporter journey. Your role will include supporting the team on projects such as TCS London Marathon, London Landmarks Half Marathon and our flagship event, Icebreaker, gathering valuable supporter insight to grow our portfolio. You will work closely with the Data Imports and Finance team to coordinate income, event administration and reporting to ensure accurate and up to date records.
About you
To be successful in this role you will:
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Be organised and have a good eye for detail
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Have a good communication style and be able to gather insight from supporters
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Be able to manage multiple work streams with conflicting deadlines
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Be confident when working with external suppliers and internal stakeholders
You may have experience in; administration, coordinator roles, volunteer coordination, supporter care/service, assistant role
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 30 June 2024 (at 23:59)
Interviews will be held on Thursday 11 July 2024 location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a Senior Wellbeing Advisor Assistant with experience of working within a children and young people, to work within a multi-disciplinary wellbeing advice services team to increase and improve emotional and mental health provision within local communities for 11–24-year-olds in the West London CCG area.
The Senior Wellbeing Adviser will be a part of our Youth Services team and will work to deliver mental health services for young people and the adults who support them. The Senior Wellbeing Adviser will co-ordinate and deliver a diverse portfolio of wellbeing services including the provision of 1:1 practical wellbeing advice and support to young people (mainly aged 16-25), facilitation of peer support groups, delivery of workshops and trainings and co-ordinate awareness-raising campaigns on occasion.
This post will enable the post-holder to develop a wide range of project coordination and evaluation skills. The position will suit an individual who is self-motivated, an excellent communicator and data competent, with an interest in quality improvement, line management, an understanding of child development and mental health, as well as a passion to support services for children, young people and their families.
The post holder will also work alongside colleagues and partners in the Local Authority, CAMHS, educational settings where interventions are being delivered and other relevant mental health providers.
Key Responsibilities
- To provide practical mental health focused short term casework to young people through 1:1 face to face appointments
- To develop, co-ordinate and deliver workshops and training to groups of children and young people
- To raise and escalate safeguarding concerns effectively with partners to ensure children and young people are effectively safeguarded
- Signpost referrals for children and young people with more complex needs to the relevant service.
- Coordinate referrals and booking in sessions
- Conduct regular line management with one Wellbeing Advisor working closely with them as a team.
- To undertake data collection, analysis and monitoring to evaluate the effectiveness of service provision
- To produce impact reports and summaries, using IT and statistical programs
- Routinely measure clinical outcomes, in line with the CYP-IAPT program.
- Maintain comprehensive records of all training and clinical activity in line with both health and education service protocols and use these records and outcome data to inform decision-making.
- Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS.
- To assist in the formulation and delivery low-intensity psychological treatments based on evidence-based literature and research to support best practice in clinical work. Interventions may include guided self-help, and treatment might be individual or in psychoeducational groups. This work includes delivery face to face, virtual and Telephone.
- Engage in robust managerial and clinical supervision, identifying the scope of practice of the individual post-holder within the role, and working safely within that scope.
- Attend multi-disciplinary and multi-agency meetings relating to referrals or children and young people in treatment, where appropriate, both for personal educational benefit in discussion with supervisors, and to provide direct assistance.
- Work in collaboration with school staff, parents, children, young people, and the wider community to enhance and broaden access to mental health services.
Person Specification
Training & Qualifications
- Degree level qualification in Health/Social Care/teaching/ psychology or equivalent
Knowledge & Experience
- 3 years’ experience working with children and young people with mental health challenges
- Experience in delivering 1:1 practical support sessions, group facilitation and producing and delivering presentations, workshops and training
- Experience managing a complex case load
- 2 years’ experience project planning and management experience
- Working knowledge of child and adult safeguarding
- Understanding of the importance of maintaining confidentiality
- Experience of data collection, analysis and reporting
- Knowledge of mental health and/or social care services
Skills
- Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences
- Commitment to working innovatively and always seeking to evaluate and improve all areas of practice
- Ability to work productively as part of a team
- An authentic regard of client’s experience and knowledge as equally valuable as that of clinicians/practitioners
- Attention to detail
- Data literate
- Ability to keep accurate notes and records
- Ability to prioritise and work on a number of tasks in parallel
- Good time management and organisational skills
- Excellent problem-solver
- Ability to work well under pressure
- Ability to convey ideas clearly
- Strong interpersonal skills
- Ability to communicate with a wide range of audiences
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will develop, manage and grow an enthusiastic and motivated team of challenge event participants, pioneer our involvement in the collaborative London Walk event, lead on our Special Events programme, and identify new opportunities and networks for our Community Fundraising remit.
- You will manage the Events Assistant, with a particular focus on their work on our annual Pilgrimage event.
- You will have a strong track record in Events and Community Fundraising, with a solutions-focussed mindset.
- You will have experience in translating sector best practice into action, and to be excited at the prospect of innovating and pursuing new Events and Community Fundraising opportunities for the organisation.
- This is a maternity cover role until June 2025
Full job description can be found on our website
Salary: £38,917
Closing Date: Sunday 30th June
Interview Date: Tuesday 9th July
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts our people at the core of its success.
Working within the Commerce and Visitor Experience team and reporting to the Buying, Merchandising and E-Commerce Manager, the Senior Buyer will lead on the product development and sourcing of gifts and books for core, seasonal and exhibition product ranges, including bespoke products inspired by the collections, themes and exhibitions of Royal Museums Greenwich. They will ensure new product ranges meet spend, margin and income targets as well as reviewing the sales performance of all product ranges and their effectiveness. Collaboration with colleagues within the team and across the Museum is essential to defining the direction for exhibition and core ranges.
The successful candidate will have considerable experience of gift buying and range management, line management experience, proven product development skills, a flair for creativity and innovation, and a sound understanding of retail KPIs.
This is a full time, fixed term (maternity cover) role for the duration of 12 months in Band 5 - middle management and professional specialists. Core hours of work will be 36 per week, 9.00am - 5.00pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the role, occasional flexibility may be required.
In return we offer a culture encouraging inclusion and diversity, pension, 22 days annual leave, training and development, an environment with flexible working options, plus many more.
Salary: £35,885 per annum
We encourage you to read the full attached job description/person specification before applying for this role.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone. We guarantee an interview for any candidate who identifies as Disabled and/or as a member of a Global Majority* and who meets the essential criteria requirements. Please state in your application if you would like to be considered under this scheme.
We actively work with the Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
*Global Majority refers to people who identify as Black, Asian, Mixed and/or who have been racialised as a member of an ethnic minority.
The client requests no contact from agencies or media sales.
- Contract: Full time
- Starting salary: £42,979 (Band C1)
- Location: ActionAid, 33-39 Bowling Green Lane, London, EC1R 0BJ (hybrid)
Background
The Gender & Development Network (GADN) brings together expert NGOs, consultants, academics and individuals committed to working on gender equality, development and women’s rights issues. Our vision is of a world where social justice and gender equality prevail and where all women and girls are able to realise their rights free from discrimination. Our goal is to ensure that international development policy and practice promote gender equality and women's and girls’ rights. Our role is to support our members by sharing information and expertise, to undertake and disseminate research, and to provide expert advice and comment on government policies and projects.
Overall role of the Network Coordinator
The Network Coordinator is part of a small team comprising of the Director, Head of Policy, Network Coordinator, Communications and Policy Assistant and volunteers.
The Network Coordinator role lies at the heart of the network ensuring it functions efficiently while leading our activities to support our members in their work on gender equality and women’s rights. They work alongside women’s rights advocates and practitioners across a range of issues within the international development sector, while ensuring that the organisation runs smoothly.
Specifically, the role is to:
- Manage the network’s finances and funding processes
- Manage the administration of the Secretariat
- Coordinate support to the network’s members
- Coordinate support for the different branches of the network
Specific Tasks
1. Manage the network’s finances and funding processes
- Manage the finances and accounts including invoices, receipts, payments, book-keeping and quarterly budget updates and liaising with GADN’s accountants and payroll providers
- Complete all required financial reports and file tax returns
- Manage annual membership subscriptions
- Work with the Director in identifying and securing core grant funding
- Manage the administration of grant funding including invoices, activity monitoring, donor reports and relations with any sub-grantees
2. Manage the administration of the Secretariat
- Produce GADN’s Annual Review
- Respond to external enquiries in the ‘Coordinator’ and ‘Recruitment’ inboxes
- Manage GADN volunteers
- Keep all HR and other files and records in order
- Maintain internal communications systems (email, calendars, document sharing, team meetings)
- Manage the monitoring and evaluation processes of the network
- Ensure all legal reporting requirements are met
3. Coordinate support to the network’s members
- Act as a friendly, supportive and approachable face of the network
- Provide support to the network’s Working Groups, liaising closely with their Chairs
- Organise four Members’ Meetings per year, working with others in the team
- Organise other events and support for network members working with others in the team
- Induct new members
- Respond to requests for information from members
4. Coordinate support for the different branches of the network
- Service the Board of Trustees including arranging meetings, preparing papers and taking minutes
- Organise and minute meetings of the Network’s Advisory Group and Chairs of Working Groups
- Ensure communications and updates are shared between different branches of the network including reporting to the Board on Working Group activities
- Administer annual planning processes and support the development of the network’s next three-year strategy
5. Other
- Undertake any other reasonable task as needed
Management
The post is line managed by the Director. The Network Coordinator will also work closely with the Head of Policy, Communications and Policy Assistant, Co-Chairs of the Board, Treasurer, Working Group Chairs and members of the Advisory Group.
PERSON SPECIFICATION
Skills and Experience
Essential
- Demonstrable financial numeracy and experience of organisational financial systems including accounts, budgets, spreadsheets and banking
- At least two years worth of administrative experience
- IT literacy - ideally including Microsoft Word, Excel, G Suite, and Squarespace
- Ability to write clearly
- Proven ability to organise and plan effectively, prioritise workloads and work on own initiative with limited support
- Demonstrated commitment to, and enthusiasm for, promoting women’s rights and gender equality
- Excellent interpersonal and communication skills
Also desirable
- Understanding of gender and development issues, including racial justice
- Experience of organising meetings and events
- Experience of working with a network
- Experience of working with a Board of Trustees
- Experience of minute taking
- Experience of working in an NGO
To be considered for this role, you must be able to provide proof of eligibility to work in the UK.
How to apply
To apply for this role, please download and complete the application form and return it to us by 9 am on Monday, 24 June 2024.
Interview process
There will be two rounds of virtual interviews. The first will be held on Friday, 5 July 2024 and the second on Friday, 12 July 2024. Please note that for candidates shortlisted for the first round of interviews, there will be a one-hour virtual test on Tuesday, 2 July 2024. If you are not able to make any of these dates, please let us know in your cover email.
GADN is seeking people from diverse backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. If you share our core commitments we would love to hear from you!
The client requests no contact from agencies or media sales.
Company Description
We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.
Team
ShareAction’s Banking Standards team seeks to work with stakeholders such as banks, investors, and NGOs to make sure the banking industry take responsibility for their impact on people and planet. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or their fossil fuel policies – and we are gradually expanding our campaigning, research, and engagement work to other sustainability themes and banking regulation.
Position
What you’ll do (key responsibilities)
The Research Intern will primarily support the Senior Research Manager in updating, maintaining, and further developing a database tracking climate-related commitments made by the largest European banks. The commitments that we currently track include banks’ fossil fuel policies and emission reduction targets. The banking tracker is a critical source of information with multiple use cases: data collection for the banking survey and other research reports, engagement with banks and investors, and ability to respond quickly to announcements and media queries. The banking tracker was initially developed in 2021 to address specific research-related needs but has rapidly grown in size, in line with the scope of our banking research. Its use cases have also evolved in line with campaigning activities, and researchers aim to update it on an ongoing basis (e.g. when a bank makes a new commitment). Maintaining the database mobilises significant resources and further developments are needed to unlock the intended efficiencies and economies of scale across various use cases. The database is currently hosted in Excel and we are exploring alternative database management systems. The Research Intern will primarily support this effort during a 12-month internship.
In close collaboration with banking researchers, the Research Intern will contribute to the following tasks:
- Streamlining the structure of our internalbanking tracker (currently in Excel) and data collection process to ensure updates are made in a consistent manner across banks and themes (e.g. decarbonisation targets, sector policies such as fossil fuel policies).
- Developing our banking tracker to include new research themes (e.g. green finance targets).
- Integrating our banking tracker into the research process for banking surveys, ensuring that data can feed into survey questionnaires and scoring sheets.
- Strengthening the environment and infrastructure of the database to address performance issues and minimise operational errors.
- Reviewing banks’ sustainability disclosures and updating the banking tracker accordingly.
We are keen for the Research Intern to get exposure to all areas of ShareAction’s banks workstream. Depending on the team needs, the intern might be asked to:
- Support the Senior Campaigns Officer review resolutions paperwork.
- Contribute to the development of research positions that will inform the contents of our next banking survey and the more systematic consideration of climate justice concerns into our work.
- Provide ad-hoc admin and team support.
Requirements
What you’ll bring to the team
Essential
- Strong interest in climate change, sustainability, and/or the role of the financial system in addressing these issues.
- Strong interest in data analytics and/or data management.
- Proficiency in using Microsoft Excel and comfortable using common features of Microsoft Outlook and Microsoft Word.
- Attention to detail and a commitment to accuracy.
- Good communication skills, both written and verbal.
- Team player willing to support and learn from colleagues.
Desirable
- Experience using data management software or programming languages (e.g., SQL, Python) or willingness to quickly expand on foundational knowledge.
- High-level understanding of products and services offered by banks to retail and corporate clients.
What we will do for you
Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space.
ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.
- You will be part of a team that has had demonstrable impact on the climate strategies and sustainability commitments of large European banks.
- You will benefit from a highly supportive work environment, with a focus on equality, employee wellbeing and mental health.
- You will have access to a flexible office space in central London and regular social events with colleagues. As a team, we generally meet in the office every Tuesday. We would be keen for the successful applicant to join us at least twice a month if they are based outside of London.
- You will have access to internal and external training opportunities, from formal training courses to informal ‘lunch & learn’ sessions with visiting speakers. We will also provide you with any training you may need to use our systems.
- We have yearly objective setting to ensure that you are receiving the support you require.
- All our roles are subject to a settling in period which will give you very supportive start to your journey with us.
Other information
Contract type: 12-month fixed contract
Who it reports to: Senior Research Manager
Salary: £23,933 + 8% pension contribution
Deadline for applications: 9am on Monday 24th June
Interview dates: The first round of interviews will take place from 8th to 11th July. The second round of interviews will take place from 24th to 26th July. We are willing to demonstrate flexibility for the right candidate. Any offer is subject to funding being secured.
ShareAction values and respects all differences in people (seen and unseen) and welcome applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 per cent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.
We also actively encourage staff to consider flexible working arrangements, recognising that a better work-life balance can improve employee motivation, performance and productivity, and reduce stress. Therefore we want to support our employees to achieve a better balance between work and their other priorities, such as caring responsibilities, leisure activities, further learning and other interests. We are committed to agreeing any flexible working arrangements, provided that the needs and objectives of both the organisation and the employee can be met. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking (As at May 2024, just 35% of us work 'standard' full time hours of 5 7-hour days).
Please note that as part of the induction process, you will be expected to attend the London office in person during your first week in post, to cover items including Health & Safety, IT set-up, Office Orientation and Team member introductions.
ShareAction’s London office is based in vibrant Aldgate and a short walk from Aldgate East underground. Remote working will remain the norm for many ShareAction staff, with office space available as described in London for those who wish to use it.
Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions, we are unable to hire anyone that isn’t already living in the UK. Due to our size, we are unable to sponsor visas.
Please be aware that when shortlisting we are looking for a sense of a candidate's unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
Customer Resolution – Complaint Handler
Newcastle-under-Lyme
£28,142
Hybrid working with at least 2 days in the office
Our client puts People First by delivering safe, decent homes and excellent housing services through their talented Aspire team. They have an exciting opportunity to join their team as a new Customer Resolution Officer.
With experience of managing complaints, you will take ownership of each complaint, from the initial communication through to resolution and will be accustomed to completing thorough investigations. You will be adept at working under pressure and to timescales, as you identify actions that will resolve the complaint and provide detailed information on service improvements, ensuring that recommendations are recorded and implemented. You’ll have excellent communicative skills and will be able to draft letters and emails, demonstrating high customer service throughout the process. You’ll be meticulous in your approach with great attention to detail, ensuring that all communication and records are maintained and easily auditable.
They’re looking for an individual that has worked in a similar complaints role and understands the pressures that often come when liaising with frustrated customers. A confident communicator, you will feel at ease liaising with external stakeholders including customers and, on occasion, MPs. You’ll be able to manage sensitive information and demonstrate a compassionate approach with each customer. With strong IT skills, you will be able to accurately maintain records and data and will be able to create necessary reports and draft letters, whilst adhering to their complaints policy.
Due to the nature of the role, you must have a full UK driving licence and be able to visit customer premises when required. You’ll also have a flexible approach to working hours and be able to work the occasional evening or weekend if necessary
If you have a passion for making a difference for our customers and want to be a part of their first-class maintenance team this could be the role for you.
In return they can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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22 days + bank holidays + 3 concessionary days at Christmas
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Comprehensive employee assistance program
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A full benefits and discounts platform
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Holiday buy, tech and annual saving schemes
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2 Volunteer days per year to support the community
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Competitive rates of pay
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A generous company pension scheme and life insurance up to 3*salary as an active member.
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Wellbeing, health drop ins and staysafe provisions to look after you at work.
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Option to join the medical health cash plan
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Green car scheme
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Enhanced maternity and paternity leave
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Service related awards
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Cycle to work scheme
Closing Date: 28th June
Interviews may take place whilst the role is live and on the 3rd July
They reserve the right to close the vacancy early should they receive sufficient suitable candidates
St Peter's is a vibrant, inclusive and growing church in the modern catholic traditon of the Church of England. We seek a part-time administrator to help day to day administration, hold relationships with the hirers of our spaces, and help to oversee our growing programme of social, outreach, and fundraising events.
Job Title: Parish Administrator & Events Co-ordinator
Report To: The Vicar, Fr Simon Cuff
Employer: PCC St Peter de Beauvoir
Hours: 14 hrs per week: Flexible by prior arrangement (e.g. 2 Weekdays 9 – 4.30, or 4 Weekdays 10 – 2, allowing for 30 minutes lunch.)
Salary: £12,000 p.a. plus Workplace Pension
Closing date for applications: Friday 21st June 2024 5pm
Main purpose of Job:
Management of day-to-day parish activities including the general administration of the Parish Office, the running of all church operations, including building, fabric, communications, and the organisation of social, outreach and fundraising events (including publicity and marketing) that support the life and ministry of this diverse, vibrant and inclusive church in the modern catholic tradition of the Church of England.
Context:
St Peter’s is the parish church of De Beauvoir Town. We are located in the Borough of Hackney, close to Haggerston Overground station and accessible by a number of cycle and public transport links. De Beauvoir Town is a vibrant and diverse community, with a strong sense of local identity with St Peter’s at its heart. St Peter’s reflects the diversity of its local community. The centre of our life together is our weekly eucharist, at which people of all ages and backgrounds gather around the altar.
We seek a Parish Administrator & Events Co-ordinator who will help us continue to grow as a community space as we seek to increase our revenue from available spaces to hire and increase our activity in terms of marketing, communications and events, as part of our mission alongside our local community. You will join a growing and supportive team to work alongside including the Vicar, PCC members, Music Director, Financial Assistant, and others to help St Peter’s fulfil its mission to be a Church which worships, nurtures, and takes action!
Main Duties and Responsibilities & Person Specification:
The Parish Administrator & Events Co-Ordinator is a key person in the life of St Peter’s who works closely with the Vicar, Treasurer, Director of Music, Churchwardens, PCC, regular volunteers and the wider community of De Beauvoir Town. This role is both administrative and a key personal contact for the many individuals and groups in the life of St Peter’s.
Person Specification
Knowledge, skills and abilities
Essential:
- Excellent organisational skills with experience of administration
- Excellent verbal and written communication skills
- Financially confident
- Excellent IT skills with working experience of Microsoft 365 (Word, Outlook, Excel, PowerPoint)
- Working knowledge of General Data Protection Regulation (GDPR)
- Working experience of digital communication systems including email marketing tools, websites, and use of social media
- IT Skills – familiarity with (or willingness and capacity to learn): InDesign software and use of cloud-based storage systems, such as Google Drive; Finance Software for Churches and Charities or similar accounting software; WordPress or Squarespace.
Desirable:
- Previous experience working in a church context
- Experience of the faculty process in the Church of England
- Project and event-planning experience
Personal Attributes:
- A welcoming, mature and sensitive manner in dealing with members of the public, and in fostering good working relationships with staff and church officers, volunteers and other regular contacts.
- A capacity to work on your own and as part of a team, confident to take the initiative
- The ability to handle multiple tasks, prioritise and work to deadlines
- Ability to remain solution focussed and work efficiently
- A proactive can-do attitude
- Excellent verbal and written communication skills
- A commitment to the values of St Peter’s as a Church in the modern catholic tradition of the Church of England
Place of Work: St Peter de Beauvoir Town, Northchurch Terrace, N1 4DA.
Salary: £12,000 p.a. for 14 hours pw. plus workplace pension
Probationary period: 6 months
Holidays: 12 days, plus bank holidays (and week between Christmas and New Year)
Notice Period: 1 month
Review: An annual review
Interview Date: week beginning 23rd June 2024
Paid induction days: (up to two of 18th, 23rd, 25th, 30th July)
Start date: week beginning 22nd September (flexible by discussion)
This role will require an enhanced DBS check and Safeguarding Training (Basic Awareness and Foundation level) online via the Diocese of London. St Peter’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The client requests no contact from agencies or media sales.
Migrants Organise is a national platform where refugees, migrants and allies organise for dignity and justice in solidarity fe for all. We are looking for an Organiser who believes in freedom and justice for all and the universal right to health, with the skills, initiative and interest to work with the team to continue to grow the Patients Not Passports campaign in a changing political environment and the ability to facilitate power building, action in pursuit of long-term structural change.
The Access to Healthcare Organiser will help shape Migrants Organise’s strategy to grow an organised refugee and migrant solidarity movement as part of the Patients Not Passports campaign, alongside our partners at Medact, in order to bring about systemic change to end the hostile and racist immigration enforcement system in the NHS. The Organiser's work will include identifying, recruiting and supporting people charged or denied healthcare and facilitating their participation in the Patients Not Passports campaign, as well as supporting migrant movement builders to organise, lead and deliver organised and effective social justice actions locally, regionally and nationally alongside supporters and allies.
The client requests no contact from agencies or media sales.
Kent Wildlife Trust (KWT) is at the forefront of nature conservation, dedicated to protecting, restoring, and recovering natural habitats across Kent and beyond. Our Wilder Kent 2030 Strategy (WK2030) sets ambitious targets through groundbreaking projects like the Wilder Blean Initiative, Kentish Chough reintroduction, Pine Marten reintroduction, and Nature-Based Solutions. These complex projects require dynamic collaboration across our organisation, pushing the boundaries of conservation.
The Role:
We are seeking a visionary Head of Strategic Conservation Initiatives to join our Senior Leadership Team. In this crucial role, you will ensure the efficient and effective delivery of our projects using our Project Management Framework (PMF) based on the internationally renowned Conservation Open Standards.
Key Responsibilities:
Project Management: Lead the development and execution of high-impact conservation projects, from inception to completion, ensuring alignment with our strategic goals.
Collaboration: Partner with the SLT and the wider Trust to coordinate resources and manage diverse, multi-disciplinary project teams.
Financial Oversight: Oversee project budgets and finances, implementing robust risk management practices.
Process Improvement: Continuously assess and enhance our project development and delivery processes.
Reporting: Provide regular progress reports to the SLT, trustees, and funders, ensuring transparency and accountability.
About You:
Experience: Proven track record in managing complex projects, programmes, and initiatives, especially in multi-disciplinary environments.
Leadership: Exceptional leadership skills with the ability to inspire and manage diverse teams.
Strategic Thinking: Strong strategic mindset with a focus on process improvement.
Communication: Superior communication skills for effective reporting and team development.
Why Join Us?
Innovative Projects: Engage with and directly influence cutting-edge conservation projects that set industry standards.
Dynamic Team: Be part of a well-resourced and ambitious organisation that embraces bold opportunities.
Impactful Work: Play a leadership role in achieving the transformative goals of our Wilder Kent 2030 Strategy.
Professional Growth: Access opportunities for professional development and make a significant impact to our goals.
If you are a proactive, strategic leader with a deep passion for conservation, we want to hear from you.
Kent Wildlife Trust is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
REF-214 471
The principal responsibility of the Grants Assessor is to be the main point of contact for all individual applicants to the Charity. Working with colleagues they will ensure that applications are processed efficiently, in line with our processes and grant eligibility criteria
The client requests no contact from agencies or media sales.