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Top job
Pets As Therapy, Oxford, Oxfordshire (Hybrid)
circa £38k
Volunteers are at the heart of Pets As Therapy — and so is this role.
Posted 1 day ago Apply Now

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Resolve West, Easton, Bristol City (Hybrid)
£45,000 FTE (pro rata)
Posted 1 day ago
Closing in 7 days
St Andrew's Earlsfield, London (On-site)
£32,000 per year
A new role overseeing the diverse activities of a thriving and dynamic church with an ever-evolving spectrum of faith expressions.
Posted 2 days ago
Friends of the Dales, Skipton (On-site)
£50,000 per year
Posted 2 days ago
Closing in 6 days
Spear - Inspiring Work, Hammersmith (On-site)
From 27,000 pro rata
Posted 4 days ago
CPRE Hertfordshire, Multiple Locations (Hybrid)
£48,000 - £50,000 per year FTE
Seeking an experienced leader with a passion for the countryside to join the charity Campaign to Protect Rural England Hertfordshire.
Posted 1 week ago Apply Now
Closing in 2 days
Essex & Herts Air Ambulance Trust, North Weald Bassett (On-site)
£60000 - £65000 per annum
Posted 2 weeks ago
Closing in 6 days
thrivin' together cic, Remote
£45,000 - £47,000 per year pro rata £25200-£26320
Can you lead with humanity and humility to support women impacted by their own or someone else's gambling addiction?
Posted 4 days ago Apply Now
Closing in 6 days
The Association of Directors of Public Health, London (Hybrid)
£95,000 per year
Lead the ADPH to advance public health, foster partnerships, and support Directors with strategic impact and strong governance.
Posted 1 week ago Apply Now
Closing in 6 days
Headway Luton, Luton (On-site)
£30,277 per annum (pro rata)
We need someone who can lead our successful charity through a new phase as our CEO, who has led Headway Luton for 20+ yrs, is retiring.
Posted 5 days ago Apply Now
Page 4 of 29
Oxford, Oxfordshire (Hybrid)
circa £38k
Full-time
Permanent
Job description

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

  • Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
  • Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
  • Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

  • Proven experience in volunteer management
  • Great people management
  • Excellent communication and relationship‑building skills.
  • Experience in managing busy, volunteer‑facing services
  • Experience using CRM systems and working with data and KPIs.
  • A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

  • 28 days annual leave
  • Hybrid working
  • Health cash‑back plan and Employee Assistance Programme
  • Employee discounts and flu vaccination
  • Dog‑friendly office
  • Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Application resources
Organisation
Pets As Therapy View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 23 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Volunteering Management, Customer Service

The client requests no contact from agencies or media sales.