Communication manager volunteer roles in chesterfield, derbyshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“At Nugent, we believe in a world where every person has the opportunity to thrive – regardless of circumstances. That belief has guided us since 1881, and continues to inspire the work we do today”.
Join Us as a Trustee – Make a Real Difference at Nugent
Role: Trustee
Location: Remote with occasional in-person meetings (location-based)
Time Commitment: Approx. 4 board meetings per year + occasional subcommittee work
Type: Voluntary (reasonable expenses reimbursed)
About Us
Nugent are a North West based health and social care charity, based predominantly in the Liverpool City region, offering a diverse range of support for adults and children. Our children’s provisions include residential homes, a secure facility, a step-down home and SEMH School. Our adult’s provisions include dispersed homelessness accommodation, floating support provided in the community and supported living provided at home. We also provide adult residential homes including a specialist acquired brain injury, a home for those living with dementia, and a home supporting Mental Health needs. We also offer adoption support services working in partnership with local authorities across the UK.
To reach communities beyond these provisions we have established an initiative called Our Future Now, which actively engages in a range of fundraising and community-based activities. These efforts support wider unmet needs across the Liverpool City Region and beyond.
The Role
As a Trustee, you will help guide the strategic direction of the charity, ensuring good governance and overseeing the effective use of resources. You will work with fellow trustees and senior staff to support our mission, challenge constructively, and bring your insight and experience to the table.
As an experienced and committed individual, you will provide support to your peers and leadership to the executive team. You will promote a commercially astute culture across the organisation as we continue to make a lasting difference in the lives of the people we support
This role is ideal for you as a conscientious and driven individual who is prepared to support, advise and actively engage in the achievement of the vision
Who We’re Looking For
We welcome applicants from all backgrounds and are particularly interested in individuals with experience in one or more of the following areas:
- Health and social care policy or practice
- Finance, law, or governance
- Lived experience of using health or social care services
- Charity leadership or fundraising
- Equality, diversity, and inclusion
We are committed to having a diverse and representative board. If you are passionate about improving lives and can contribute to strategic thinking and oversight, we would love to hear from you.
How to Apply
Please apply online and attach your current CV. Alternatively send your CV and a short covering statement explaining why you’re interested and what you can bring to the role to the HR team by 6th June 2025
For more information or an informal conversation about the role, contact the HR team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition
What will you be doing?
We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteers to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitor volunteers during their appointments to retain or replace candidates
- Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
- Help to induct new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering or HR and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone to help with planning, developing and sharing articles, news and stories from the group's activities and the RSPB, as well as drafting media releases for us.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone to help with planning, developing and sharing articles, news and stories from the group's activities and the RSPB, as well as drafting media releases for us.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience in governance, strategic planning, or non-profit leadership.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The Vice-Chair will provide governance and strategic support, ensuring strong board engagement and external advocacy. This role focuses on maintaining board effectiveness, stakeholder relationships, and operational oversight while assisting with non-financial fundraising initiatives.
Key Responsibilities:
Governance & Board Leadership:
• Work closely with the Chair to oversee governance and compliance.
• Ensure trustees are engaged, informed, and fulfilling their roles effectively.
• Chair board meetings in the Chair’s absence and ensure inclusive decision-making.
Fundraising & Stakeholder Engagement:
• Assist in developing and executing fundraising strategies.
• Represent CWV at external meetings, networking events, and with donors.
• Support the development of partnerships with businesses and local organisations.
• Encourage board members to contribute actively to fundraising efforts.
Operational & Team Support:
• Monitor team morale and performance, ensuring an efficient work environment.
• Assist in volunteer recruitment and structuring their roles effectively.
• Support the Operations Manager and Coordinator in streamlining organisational processes.
Qualifications & Skills:
• Experience in governance, strategic planning, or nonprofit leadership.
• Strong communication, organisational, and problem-solving skills.
• Background in fundraising, stakeholder engagement, or nonprofit operations preferred.
• Passion for community work and empowering young people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.
What does the Advocate role involve?
Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.
You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.
Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.
When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.
What training and support is available?
You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.
What skills would be useful in doing this role?
- The ability to stay motivated in order to achieve the best possible outcomes
- Good email etiquette, responding in a timely manner
- Committed to veganism and the mission of The Vegan Society
- Ability to stay calm if confronted with differing opinions or challenges
- A good communicator, with the ability to be persuasive
- Confident in communicating with people from a range of backgrounds
- Experience of campaigning
- Any experience in talking with members of the public through customer/public service would be helpful
- Awareness of current affairs, especially those that relate to veganism
- Regular availability and a willingness to stay committed to actions
- Good team player
How much time do I need to invest?
For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.
Who can I contact to find out more?
Enquiries are welcome! Please contact Katy Malkin (Volunteering Coordinator).
How do I apply?
Interested? Simply fill in our Community Advocate application form. This should take a few minutes.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
We know that thousands of people in need of bereavement support are waiting to access ongoing bereavement support. We are now recruiting for additional volunteers, if you would like to know more about volunteering for this popular service, we would love to see you at our UYBO Open Day.
What will you be doing:
- Presenting and facilitating one off online group sessions for bereaved people with fellow volunteers
- Creating a safe, confidential, non-judgemental space to deliver practical bereavement information and guidance
- Facilitating peer engagement in small discussion groups
- Delivering clear messaging for onward signposting
Skills and experience you’ll need:
- Effective listening and communication skills
- Good IT literacy or an ability to learn (training will be provided)
- Access to a computer
- Comfortable talking about grief and death
- Empathetic and warm
- Confident facilitating discussion in a group setting
Want to find out more?
Join us for an Open Day on Wednesday 28th May 2025 (2:00pm to 3:30pm or 6:00pm to 7:30pm) to learn more, talk to current UYBO volunteers and find out about our training programme and the support we offer volunteers.
Please note that should you wish to become a UYBO Volunteer after attending the open day, we will be holding informal interviews from Monday 2nd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
"We are looking for 10 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".
About the Role
The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.
Key Responsibilities
- Programme Management
- Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
- Welcome participants to the programme, providing orientation materials and clarifying expectations.
- Participant Support & Progress Tracking
- Conduct initial skills assessments to identify individual development needs.
- Monitor and document participant progress, providing regular updates to stakeholders.
- Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
- Coordination & Communication
- Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
- Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
- Engagement & Feedback
- Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
- Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
- Reporting
- Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.
Required Skills
- Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
- Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
- Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
- Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
- Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.
Preferred Qualifications
- Experience in coordinating professional development programmes or similar initiatives.
- Familiarity with data analysis to assess programme effectiveness.
Job Types: Part-time, Volunteer
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: Remote
HiDDEN are looking for an inspiring, forward-thinking Independent Chair to lead our growing network of heritage organisations into an exciting new chapter.
Job Description
HiDDEN is a dynamic and supportive network that champions Greater Manchester’s rare, overlooked, and underrepresented heritage.
This voluntary leadership role is a unique opportunity to shape the future of a dynamic, mission-driven network that champions the hidden stories of Greater Manchester — stories that deserve to be uncovered, celebrated, and preserved. As Chair, you will bring strategic vision, support strong governance, and act as a key advocate for the network at both regional and national levels. You’ll play a vital role in steering our growth, deepening our impact, and ensuring that inclusion, integrity, and collaboration remain at the heart of everything we do.
Key Responsibilities
- Governance and Oversight Ensure alignment with HiDDEN’s purpose, vision, and values.
- Oversee the adherence to the HiDDEN Code of Conduct.
- Facilitate the annual review of the members’ agreement and the Code of Practice.
- Meeting Facilitation Chair bi-monthly HiDDEN planning meetings, fostering inclusive and balanced discussions. Guide decision-making processes to achieve majority consensus in line with network objectives.
- Strategic Leadership Lead the development and refinement of HiDDEN’s strategic initiatives. Advocate for the network’s sustainability, identifying opportunities for growth and impact.
- Collaborate closely with Manchester Histories, the identified organisation for project management, to ensure effective implementation of strategies and initiatives.
- External Representation and Advocacy Represent HiDDEN at national and regional conferences, events, and within the heritage sector.
- Act as an ambassador for HiDDEN, promoting its mission and objectives to external stakeholders. Build and maintain relationships with key partners and funders.
- Conflict Resolution Mediate disputes within the network, ensuring fair and transparent resolutions.
- Provide impartial guidance and support to members to maintain positive relationships.
- Evaluation and Reporting Report on network activities and outcomes at planning meetings to ensure transparency and accountability.
- Lead the process for reviewing and adjusting network goals and strategies based on the needs of the network
Person Specification
Experience:
- You may have gained experience in leadership, governance, or planning through a variety of paths — including study, early career roles, volunteering, activism, or community engagement.
- A background in the heritage, cultural, or nonprofit sectors is helpful but not essential. We value lived experience and insight into the challenges and opportunities facing small or underrepresented organisations.
- Skills and Attributes: Excellent communication and interpersonal skills. Ability to facilitate inclusive discussions and achieve consensus.
- Strong strategic thinking and problem-solving skills.
- Ability to act impartially and mediate conflicts.
- Passion for heritage and a commitment to HiDDEN’s values of inclusivity, knowledge sharing, and environmental responsibility.
- Commitment: Willingness to commit 1-2 days per month, including participation in bi-monthly planning meetings.
- Enthusiasm for working with a network of small to medium organisations to achieve shared goals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Be the Change, Fill the Bucket!"
Join us for bucket collections at Tesco stores across Northern Ireland on 27th and 28th June and help make a difference in our community. We are looking for enthusiastic volunteers to be the face of Mencap, inspiring the community to get involved in raising vital funds. As a bucket collection volunteer, you will engage with shoppers, share information about Mencap, and collect donations to support people with learning disabilities. Your friendly interaction and visible presence at store entrances will encourage giving and promote awareness about our mission. Volunteering for bucket collections is a rewarding experience that makes a real impact. Join us and be part of the change!
As a Mencap Volunteer you will be:
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
As a Mencap volunteer you will:
- Make new friends
- Reasonable out-of-pocket expenses in line with our policy e.g. travel
- Full Training and support
- Volunteer alongside our experienced Fundraising team
- A chance to give back your local community
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Content Writer
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
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Currently enrolled in an undergraduate or postgraduate program.
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Strong interest in writing, critical analysis, and reserach.
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Excellent writing, editing, and proofreading skills with attention to detail.
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Ability to write clear, engaging, and well-researched articles for various audiences.
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Ability to meet deadlines and manage multiple writing assignments.
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Passion for contributing to social impact and supporting charitable initiatives.
Duties & Responsibilities:
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Content Creation:
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Write a minimum of 2 written articles per month for the charity’s blog, Intersections, newsletter, or other communication channels.
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Research and produce content on topics that align with the charity’s mission and goals.
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Produce a minimum of 1 Access Series article per month.
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Ensure that all written materials are on-brand, consistent in tone, and relevant to the target audience.
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SEO & Optimization:
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Apply SEO best practices to all written content to maximize reach and engagement.
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Optimize articles for readability, clarity, and search engine visibility.
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Editing & Proofreading:
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Review and revise your own content, as well as provide feedback on content produced by others.
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Ensure all content is grammatically correct, coherent, and polished before publication.
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Collaboration & Teamwork:
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Collaborate with internal teams and volunteers to ensure a consistent upload schedule.
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Contribute and attend all meetings for the Content Creation Team and directions from the Director of Content Creation.
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Meet all given deadlines on time and consistently.
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What You’ll Gain:
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Hands-on experience in content writing, storytelling, and digital marketing.
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Opportunities to build your research portfolio with real-world projects that align with a meaningful cause.
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Certification of participation at the end of the volunteership.
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A letter of recommendation upon successful completion of the volunteership.
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LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.
Key Responsibilities:
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Project Coordination:
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Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.
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Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.
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Participant Support:
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Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.
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Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.
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Stakeholder Engagement:
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Support the Programme Lead in building relationships with internal stakeholders.
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Data Management & Reporting:
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Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.
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Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.
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Logistics & Compliance:
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Manage programme materials, including training resources, digital platforms, and participant handbooks.
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Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.
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Continuous Improvement:
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Gather feedback from participants and partners to identify opportunities to enhance programme delivery.
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Support the implementation of new tools or processes to improve efficiency and participant satisfaction.
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Required Qualifications:
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Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.
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Experience:
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1–3 years in programme coordination, workforce development, adult education, or a similar role.
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Experience working with diverse populations, including youth, underserved communities, or career changers.
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Skills:
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Strong organisational and multitasking abilities, with attention to detail.
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Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.
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Excellent interpersonal and communication skills for engaging participants and stakeholders.
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Basic data analysis and reporting capabilities.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Little About Us!
Youth Advantage UK is a research-led, un incorporated un registered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.
Why we need you!
Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organisation. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!
Responsibilities:
Actively contribute to the development and implementation of HR strategy in collaboration with the Chief People Officer, ensuring alignment with the charity’s mission and organisational goals.
Design and implement people-centric solutions to address key HR challenges, driving both strategic initiatives and practical, operational results.
Lead the development and execution of HR policies, ensuring they are in line with the organisation's objectives and reflect best practices in a volunteer-driven environment.
Manage and mentor a team of HR Managers and HR Business Partners, fostering their growth and ensuring they meet key deliverables.
Provide both high-level strategic support and hands-on, operational assistance when required, including driving recruitment, retention, L&D and engagement initiatives.
Serve as a trusted advisor to the Chief People Officer, offering strategic insights and designing solutions to resolve HR challenges and enhance organisational effectiveness.
Act as a key liaison between management and volunteers, addressing inquiries, escalating issues, and resolving work-related concerns with a solution-focused approach.
Produce and present insightful reports, surveys, and analytics to C-level Executives, delivering key HR metrics and analysis to inform decision-making.
The Head of HR reports directly to the Chief People Officer, working closely to set HR strategies, design solutions, and ensure the effective delivery of people initiatives across the charity.
You will have:
- At least 3 years' experience in an HR managerial position.
- Excellent written and verbal communication skills. Though we do not require you to be a native English speaker, you must be Fluent in English.
- Ability to work within organisational targets.
- IT Literacy, including Google Suite and Microsoft Office.
- An understanding of HR-related processes and legislation.
- A CIPD qualification would be advantageous but is not essential depending on relevant experience.
Benefits:
- This is a UK based, 100% Fully remote and flexible role
- Supportive Team and Management to enhance your skills and build on your experience.
- Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.
What we offer!
Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.
Though a formal cover letter is not necessary, we encourage you to include any additional information you feel we should know about, prior to the interview stage. This can include accomplishments or projects you would like to highlight or anything else you deem relevant.