Communication officer jobs in birmingham, west midlands

This role is homebased with regular travel to North East and Yorkshire, and occasional travel to Birmingham for team meetings.

Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.

Who are we looking for?

We require someone with excellent skills and knowledge in communications, public relations and marketing with at  least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.

What we offer

· £30,400 per annum pro rata

· Working hours: 4 days per week (30 hours), Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development:  Individually tailored induction, ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We are seeking an Marketing and Communications Officer to join our team who would focus on our two years development strategy and supporting income generation. The successful candidate will play a crucial role in driving and developing the communication and marketing activities to existing donors and attracting new donors, working with our Fundraising Manager. They will have the ability to inspire supporters and communicate the difference their support makes. This is an opportunity to make a tangible difference and to be part of a small, friendly team of trustees who are passionate about improving lives of rural children in Ethiopia.

Senior Communications Officer

We are looking for a creative and strategic communicator to shape the voice of the UK’s National Trails.

Position: Senior Communications Officer
Salary: £32,000 FTE (4 days/week)
Location: Remote, with occasional UK travel
Contract: Part-time (4 days/week), 1-year fixed term
Benefits: 25 days holiday pro rata, plus office closure between Christmas and New Year

Closing Date: Midnight, Saturday 13th July 2025
Interviews: Online 29th July

About the Role

As Senior Communications Officer, you will lead on delivering a bold, inclusive communications strategy, raising the profile of the UK’s National Trails and building awareness of their value for people, places and nature.

You’ll create and manage inspiring, accessible campaigns across digital, social and press channels; support National Trail teams across the UK with comms advice; and help shape public and stakeholder engagement. This is an exciting opportunity to be the voice of a small, national organisation making a big impact.

Key Responsibilities Include:

· Deliver creative, multi-channel communications

· Manage digital channels including the website, LinkedIn and Instagram

· Write and distribute newsletters and member communications

· Develop press relationships, draft media content and secure coverage

· Lead a Communications Special Interest Group across National Trail teams

· Provide accessible comms advice to member organisations

· Support campaigns and events that influence public policy and stakeholder awareness

· Promote representation and inclusion across all content

About You

You’ll be a passionate storyteller with a flair for strategic communications and a commitment to inclusion and representation. Comfortable juggling day-to-day delivery with long-term planning, you’ll be just as happy drafting a press release as coordinating a campaign or advising trail partners.

You will bring:

· Experience of communications delivery across social and press

· Excellent writing, editing and content creation skills

· Knowledge of inclusive and accessible communication practices

· Strong media relations and public engagement experience

· Confidence working independently and with multiple stakeholders

· A passion for the outdoors and increasing access for all

Desirable:

· Experience with membership organisations

· Knowledge of outdoor recreation, heritage or protected landscapes

· Familiarity with policy communications or stakeholder engagement

About the Organisation

The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a high quality, nature-rich National Trail network used and valued by all.

To Apply

You will be redirected to the organisation's website where you will be asked to submit a CV and a Covering Letter, please note that applications submitted without a covering letter will not be considered. 

Other roles you may have experience of could include: Communications Manager, Campaigns Officer, Press Officer, Media and PR Officer, Digital Content Officer, Public Affairs Officer, or Marketing and Communications Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a brand new role with Action Duchenne, leading our new Fundraising and Communications team. This role is part of the Senior Leadership Team.

Applications close at 9am on Monday 21st July 2025, with interviews likely to take place in the weeks commencing 28th July and 4th August 2025. To apply, please click 'Apply', where you will be redirected to our application form.

Main Purpose of the Role:

To manage, lead and support the Fundraising and Communications Team to retain donors, increase income and provide clear direction for our communications. This role will involve supporting relationships with sponsors of Action Duchenne’s International Conference, developing and implementing the fundraising and communications strategy, and reviewing our case for support for our core work and projects.

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop and deliver on a clear fundraising and communications strategy, with annual action plans and clear objectives and KPIs for team members.

• Understand and keep abreast of sector trends and compliance updates relating to fundraising and communications

• Develop and maintain oversight of all budgets, targets, forecasts and processes relating to fundraising and communications

• Co-ordinate the prioritising of income streams, including community, individual giving, corporate, legacy and trust and grants

• Research, identify, and where there is capacity, pursue income generation opportunities that match the objectives of Action Duchenne

• Ensure Action Duchenne is compliant with all applicable elements of the Fundraising Regulator’s Code of Fundraising Practice, law, and the Charity Commission relating to fundraising

• Research, identify and apply to Trusts and Foundations with a clear pipeline

• Prepare reports for Trustees either for the full Board, or where required, to sub committees, which will include fundraising and communications progress against objectives.

• With a team keen to learn, provide leadership and hands on support to ensure objectives are achieved

• Undertake a review of all Communications materials, including social media and website

• Lead by example across the team and organisation

• Be part of, and therefore contribute towards and prepare for Senior Leadership Team meetings

• Identify existing or potential events to develop relationships with funders, including Action Duchenne’s annual international conference

• Feed in to the development of the international conference, led by the Head of Operations & Events

• Work with staff across the organisation to ensure all elements of work are collaborative, specifically when submitting funding bids or developing the annual international conference

• To maintain the contact database, keeping it up to date and accurate

• Continue to invest in professional development in yourself and your team, including safeguarding

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work. 

• Coordinate cover for the Support Team when there is sickness or leave.

Further details can be found on the person specification attached.
Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.

Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.

Safe to Learn is seeking an Outreach and Communications Specialist to build public awareness, policy engagement, and system-level change. Candidates with the following experience and commitment are encouraged to apply:

1. A demonstrable alignment with our mission and values.
2. A clear commitment to ending antisemitism and understanding of antisemitism, child rights and child safeguarding and their underlying principles.
3. Experience and understanding of the UK education sector.
4. A track-record of delivering high-impact advocacy and communications campaigns to achieve policy objectives. Preferably related to non-discrimination, equality, anti-racism or child rights.
5. Relationship management and network-building skills, including significant experience of engaging with policymakers.
6. Experience of website development and management as well as social media strategy and outreach.
7. Multimedia production skills such as copywriting, video editing and graphic design.
8. Conscientious and motivated, with a high-level of attention to detail.
9. Experience of developing high-quality resources and educational materials for children and educators.
10. A positive, flexible, participatory and consultative approach.
11. Excellent written and verbal communication skills including the ability to engage audiences at all levels.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

In recent years, CCT has experienced great success in applying to grant funders, including Trust and Foundations, Landfill Communities Fund, and the National Lottery Heritage Fund. 

CCT’s 2025 -30 strategy focuses on delivering conservation projects across our estate and securing income from grant funders will be crucial.  We will also work with local communities to address smaller conservation projects via the Community Initiative Framework.

The Grants Officer will research and identify relevant funding opportunities, build a healthy pipeline, and submit applications for project funding to meet fundraising targets during an exciting period of growth.

There will be requirement for occasional travel for project visits and team meetings. 

How to apply

If you would like to apply for this role, please visit our recruitment portal. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.

Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.

The closing date for receipt of applications is 8am on Monday 21st July

 There will be a two-stage interview process with first stage taking place online on Monday 4th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

The second stage will take place on Wednesday 6th August 2025 and will be held online.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Are you an organised and driven relationship-builder with a flair for writing and a passion for purpose-led work? Join Cruse Bereavement Support as we launch our new three-year strategy to ensure bereaved people across England, Wales and Northern Ireland get the support they need.

We’re looking for a Partnerships Officer to play a key role in our evolving income generation team. This is a varied and rewarding role supporting Trusts and Foundations, Corporate Partnerships, and External Training and Consultancy. You’ll manage a portfolio of warm funders and partners, help develop new opportunities, and ensure our supporters receive excellent stewardship and communications.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is 5pm on Thursday 17th July, with interviews taking place on 21st-23rd July, via a video call.

Please be advised that if you do not hear from us by 5pm on Friday 18th July, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?

Pregnant Than Screwed work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.

Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement

Culture and Inclusion

 As Head of Communications and Campaigns, you will work with an amazing CEO, an individual who has the empathy, knowledge and savviness to lead the charity through its next level of growth. She is a progressive and inclusive leader, bold and brave in her actions, knowing that words do not bring about change, only actions. A kind yet fearless leader who will offer freedom, flexibility and personal and career growth. This is a unique opportunity to work with an incredible CEO and shape the future of working mums in the UK forever.

The lived experiences we’d love you to have

Pregnant Than Screwed is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.

They are seeking a skilled and strategic Head of Communications & Campaigns to lead our external voice, policy influence, and campaign strategy — ensuring our work remains bold, intersectional, and impactful.

This is a senior leadership position, central to our mission. You will be responsible for ensuring PTS is shaping public debate, influencing key decision-makers, and mobilising thousands of parents to take action. You’ll lead the organisation’s media engagement, strategic communications, political advocacy, and campaign delivery.

The role is outward-facing and fast-paced, requiring both strategic oversight and hands-on delivery., which covers:

· Strategic and Inclusive Leadership Across Communications and Campaigns 

· Public Mobilisation, engage, grow and mobilise the PTS supporter base 

· Policy & Advocacy Leadership

· Senior Leadership Team and Governance.

In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.

Here are just some of the benefits they offer:

· Flexible working is embedded in our culture with employees working different hours, and days of the week.

· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.

· Paid leave between Christmas Day and New Year’s Day.

· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.

· 5 days paid leave to care for dependents. 

· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%

· Enhanced maternity, paternity and adoption pay.

· 4 days of training per year.

· Work from home onboarding and office set up.

Next steps

We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (recruitment partner for this role) and a one-stage interview (please see JD for full process)with our client on 22nd July 2025. Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom. 

We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.

The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK. 

This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective. 

NB - We reserve the right to close applications early if we receive a high volume of strong candidates. 

Youth Futures Foundation is looking for a senior External Affairs professional to lead a busy multi-disciplinary team to drive our reputational, influencing and engagement work as the What Works Centre for Youth Employment.

About the role

• This is a newly created role where you will have responsibility for driving an integrated approach to our audience influencing to deliver our strategic objectives, through collective oversight across our public affairs, stakeholder relations, communications and marketing work.
• The post holder will report to the Director of Policy and External Affairs and work closely with the CEO, wider Senior Leadership Team (SLT) and the Deputy Director of Strategic Development to enable purposeful reputational growth, enhanced brand recognition and the delivery of external impact.
• The post holder will need to be an experienced leader and manager; a people person able to inspire, nurture and support a team of motivated engagement and communications professionals as well as deputising for the Director more widely when required.
• To be successful, the post holder will need to be able to balance big picture thinking with driving practical implementation and outcomes across the team and thriving in ambiguity when needed. The skills and experience to drive and support internal change to foster an optimal operating environment and ability to design and embed future focused ways of working will be important to the success of the role

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download our recruitment pack.

First Steps ED are looking for a passionate and strategic Head of Fundraising and Communications to join our team and help make a difference in the lives of those we support. First Steps ED provide person-centred support to our service users for a range of disordered eating and eating disorder presentations.

The Head of Fundraising and Communications will lead on the development and implementation of strategies to diversify and grow our income streams, strengthen our brand, and increase engagement with key audiences. Reporting directly to the Chief Executive Officer, the postholder will be responsible for building and maintaining relationships across trusts and foundations, corporate partners, individual donors, and community supporters. This role will also oversee all aspects of external communications and marketing, ensuring a consistent and compelling voice for the organisation across digital, print, media, and stakeholder channels.

The Head of Fundraising and Communications will provide line management and strategic direction to the fundraising and communications team, with accountability for delivering income targets and enhancing the charity’s profile and impact.

Role Overview:
This position requires a strategic leader who will be a proactive engagement lead and support the charities overall strategy and mission. You will have a proven background of successful fundraising activities, diversifying engagement and income and cultivating key relationships through communication strategies.

Key Responsibilities:
This is an opportunity to develop and shape the fundraising and communications strategy for a growing charity, in an are that is getting more and more attention. The role will require an agile mind to adapt to the ever changing environment, and in return the charity leadership promises flexibility and understanding, as we test learn and adapt these strategies.

Some of the area you are expected to work on are the following, and the rest can be defined by you:

• Budgets and Targets: You are directly responsible for the budgets, and income targets attached to Fundraising and Communications.
• Engagement and Income Diversification: Develop and implement strategies to diversify income streams, including legacy giving, corporate partnerships, individual donations, and major donors.
• Marketing and Communications Strategy: Create and implement strategies to reach a wider audience through innovative marketing and communications channels.
• NHS and Private Sector Opportunities: Identify and pursue new business opportunities within the NHS and private sector.
• Relationship Management: Manage key relationships with donors, partners, and stakeholders.
• Team Leadership: Manage and support Fundraising, Marketing and Communications officers, ensuring alignment with fundraising goals and charity objectives overall.
• Lead our flagship campaigns: This year we are developing an online campaign, currently called Scroll Safe, to tackle the issues with online safety, we are included in the parliamentary act, and we wish this to be a multi-year campaign. It is in development for 2025, and you are expected to hit the ground running. Other campaigns include Eating Disorder Awareness Week, and Christmas.
• Digital Agency and PR Management: Oversee the work of digital agencies and PR consultant to enhance online presence and engagement with public relations and media outreach.
• Ambassadors and Patrons Management: Engage and manage relationships with ambassadors and patrons to leverage their support and influence.
• Web Development Leadership: Lead the development and maintenance of the charity's website to ensure it effectively supports fundraising and communication efforts as well as providing clear and concise support to our service users, carers and professionals.
• Manage our portfolio of events: We have an emerging trend in challenge events, and we manage these carefully and mindfully especially long-distance sporting events. This requires key insights in trends and work with our marketing team on key insights.
• Working with the CEO: You will identify opportunities for strategic communications and growth. You will network with likeminded individuals from other charities and build sector connections.
• Senior Leadership Team: You will be an integral part of our Senior Leadership Team, which means working across the whole charity on tasks that may pop up, and planning with the team our Organisational Development.

Qualifications:

• Experience: Minimum of 5 years in a senior fundraising and communications role, preferably within the charity sector.
• Education: Bachelor's degree in Marketing, Communications, Relationship Management, or a related field.

Skills:

• Strong strategic planning and implementation skills.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple projects and meet deadlines.
• Proficiency in fundraising software and CRM systems.
• Strong leadership and team management skills.

What we offer

• 28 days annual leave (pro rata for part time)
• Enhanced sick pay
• Company events
• Blue Light Card
• Access to our Employee Assistance Program + Wellbeing App
• Company pension - 5% employee, 3% employer
• On-site parking
• Referral programme
• Work from home (depending on role)
• Accredited training programme towards CPD

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Should we met our target number of applications we reserve the right to close the advert earlier than the closing date.

We’re seeking a skilled and dedicated Communications & Digital Marketing Manager to join our small UK-based team. In this flexible, remote role (21 hours per week), you’ll use your creativity and expertise to raise awareness and grow support to help transform the lives of street-connected children in Kolkata, India.

ABOUT THE HOPE FOUNDATION FOR STREET CHILDREN (HOPE UK)

• HOPE UK raises awareness and funds for street-connected children and slum–dwelling communities in Kolkata, India, supporting 60 projects (in education, protection, healthcare, vocational training) delivered by The Hope Kolkata Foundation.
• Since 2007, HOPE UK has raised over £1M and currently supports 621 children via a child sponsorship programme.
• Mission: Empower marginalized children and communities through healthcare, education, protection and life skills.
• Vision: A world where it should never hurt to be a child.

KEY ROLE OBJECTIVES

• Grow and diversify the UK supporter base
• Create compelling content to drive engagement and support fundraising
• Manage and optimise HOPE UK’s website, email, and social media
• Deliver a UK communications and marketing strategy
• Track and report performance using data-driven analytics

KEY RESPONSIBILITIES

• Plan and deliver engaging on-brand content across digital platforms (website, email, social media)
• Manage content calendar and campaigns to raise awareness of HOPE and support fundraising initiatives
• Monitor and manage social media channels (Instagram, Facebook, LinkedIn) to maximize audience engagement and growth
• Identify new opportunities (e.g. Influencers) and respond to comments as required (real-time)
• Produce newsletters (Mailchimp), manage segmentation and CRM (Beacon) integration with website
• Update and optimise HOPE UK website (Wordpress Elementor), apply SEO and integrate Google Ads.
• Manage Google Ad Grants
• Ensure legal compliance (GDPR, copyright) and safe-guard HOPE’s online brand and reputation
• Write and pitch press releases as required and relevant
• Collaborate closely with HOPE UK Head of Fundraising, wider HOPE UK team, and occasionally external partners and supporters
• Collaborate with HOPE Ireland and HOPE Kolkata Communications and Digital Marketing team as required / relevant
• Oversee the marketing budget
• Represent HOPE UK at events as relevant, if requested
• Have a flexible and collaborative approach, particularly on live campaigns and monitoring social media, which might require working outside usual office hours
• Be available for potential overseas travel to Kolkata
• Must be UK based

EXPERIENCE & SKILLS

• Proven comms/digital marketing experience (charity sector essential)
• Strong writing, creative content creation, editorial judgment and campaign analysis skills
• Skilled at increasing audience engagement and understanding CTA messaging to drive fundraising
• Proficient using Wordpress Page Builders, specifically Elementor
• Proficient in Mailchimp, Canva, Hootsuite or other scheduling tools 
• Experience of optimsing Mailchimp and Website integrations with a CRM (preferably Beacon)
• Experience optimising UX on websites
• SEO and Google analytics knowledge and experience of managing Google Ads
• Experience using creative software (Canva, Photoshop, video editing tools, etc)
• Self-starter; team player; flexible approach to working hours; resourceful; excellent communicator
• An understanding of, and affinity with, Indian culture is desirable
• Knowledge of using a Macbook is desirable

If you have the relevant skills and experience, along with a real passion for the work we do, we would love to hear from you. Upload your CV and a supporting statement telling us why you want to work for HOPE UK, how you meet our criteria and what you can bring to the role.  Please note we will not consider any applications without a detailed supporting statement and, as a small team, will only contact successful candidates.

First interviews will be held: 7 - 8 August (online)

Join our Legacy Administration Team as the right hand to the Team Leader, where you’ll play a key role in managing a vibrant mix of specific, residuary, and reversionary bequests. You’ll help transform supporters’ final wishes into real-world impact, ensuring every generous legacy gift reaches its full potential for Marie Curie’s vital work

Description for Internal Candidates

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Your Role in Our Vision

Join our Legacy Administration Team and manage a varied and active caseload of specific, residuary, and reversionary bequests. This is a pivotal role, helping to ensure that every gift left to Marie Curie is handled with care, accuracy, and respect — enabling us to continue delivering our essential services.

Legacy income is one of the most significant sources of funding for our charity. In this role, you will be responsible for safeguarding and maximising that income through diligent case management, effective communication with solicitors and executors, and a firm understanding of probate law and best practice. Your work directly contributes to our ability to care for people affected by terminal illness.

Experience across all UK jurisdictions is not essential, as full training will be provided.

Key Responsibilities

• Manage a caseload of specific, residuary, and reversionary legacies across the UK.
• Ensure Marie Curie receives its full legal entitlement, in line with Wills and settlements.
• Handle correspondence efficiently, updating records on our FirstClass 4 database and meeting internal service standards.
• Act as the lead charity where appropriate and liaise with co-beneficiaries.
• Monitor and progress open cases to ensure timely completion.
• Review estate accounts carefully, ensuring accuracy and appropriate application of tax exemptions.
• Obtain tax deduction certificates where cost-effective to do so.
• Ensure funds are allocated correctly to restricted or unrestricted purposes as specified in Wills.
• Comply with Law Society guidelines regarding Non-Contentious Costs.
• Represent Marie Curie’s interests in shared estates and collaborate with legal professionals and the public.
• Identify and escalate potential risks or disputes that may affect our entitlement.
• Seek opportunities to maximise the value of legacies and proactively manage estate assets.
• Support stewardship activity by working closely with the Legacy Marketing and Local Legacy teams.

What You’ll Need

• Proven experience in legacy administration.
• Experience working in or with the charity sector.
• ILM Certificate in Charity Legacy Administration, Law Degree, or relevant professional qualification.
• Strong understanding of probate law and estate management.
• Excellent communication and interpersonal skills.
• Highly organised with a strong attention to detail.
• Confident using digital systems and databases.

Application & Interview Process

Please find full job description here 

• As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Closing date for applications: Sunday 20th July 2025 23.59pm

Salary:  £30,000 - £35,00 DOE + London Weighting £3,500 (where applicable, 2/3 days in London Office per week) 
Contract:Permanent, Full Time 
Based: UK Home Based with monthly travel to our London office or one of our hospices (Marie Curie will cover all travel costs and if required, accommodation) OR London Office Embassy Gardens based.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Bring joy, comfort and connection to thousands – and help pets change lives.

At Pets As Therapy, we believe in the power of pets to bring moments of magic. Every day, our 5,500+ volunteers and their companion animals visit schools, hospitals, care homes and more – boosting confidence, reducing anxiety and spreading smiles. Now, we’re looking for a passionate Fundraising Officer to help us grow this life-enhancing work.

In this varied and rewarding role, you’ll support and deliver fundraising initiatives across individual giving, community fundraising, trusts and foundations, and corporate partnerships. You’ll help build meaningful supporter relationships, craft compelling communications, and bring our fundraising campaigns to life.

We’re looking for someone who:

• Has a proven track record in charity fundraising

• Communicates with warmth and impact

• Thrives on juggling priorities and driving projects forward

• Shares our love for animals and their ability to connect and comfort

This is a home-based, full-time, permanent role, with occasional travel to our head office and events.

Salary: circa £30,000, depending on experience.

Whether you’re seeking your next challenge or looking to step up in a growing and mission-driven organisation, this could be the perfect opportunity.

Apply now and help us make a difference — one paw at a time.