We are an exciting, young and ambitious family support charity, and this is a key new role for us, reflecting a successful period of expansion and a future focused on sustainability and continued growth.

As well as delivering great services, we are passionate about bringing the voices of the families we support on longer term change that gives children the opportunities they need to thrive. This is an exciting new role that will play a key part in this through policy, advocacy and research. As Policy and Research Officer you will have a solid understanding of the policy context in Wales, you will have good political awareness and a proven track record of successfully influencing politicians and decision makers.

You will work closely with the CEO on national policy and influencing, and the regional managers on local and regional influencing. You will work closely with the head of Business Development and the communications team to ensure that our policy and advocacy work gets maximum exposure and aligns with our income generation activity. This is an exciting time in our organisations evolution and this role is a key part of our development.

Children need happy, healthy homes in order to thrive but with many parents finding the pressures are greater than ever, Home-Start Cymru is providing vital support through our volunteer-led, home-visiting model. We are there for parents when they need us most, because childhood cannot wait. 

This is an exciting new role for us as a relatively new organisation, reflecting a successful period of expansion and a future focused on sustainability and continued growth. As Head of Business Development you will lead on creating a strong income generation culture across the organisation, building a business development mindset into our central communications and policy work as well as our regional delivery plans.

Children need happy, healthy homes in order to thrive but families face more pressures than ever, with many parents finding the practical and emotional demands overwhelming. Home-Start Cymru provides vital emotional and practical support to families with young children through a volunteer-led, home-visiting (pre-covid) model of support. We combine the strengths of our network of community-based volunteers across Wales with our professional expertise in the early years. We are there for parents when they need us most, because childhood cannot wait. 

This life-changing Welsh charity imagines a world without homelessness - could you help to create it?

The mission is to end youth homelessness and homelessness for women in Wales. It's a big ambition and to some people it might seem impossible, but if we all work together, homelessness genuinely doesn't have to exist.

Interim Marketing and Communications Manager
4-6 months contract
Salary £33,000 + excellent benefits

We're looking for passion, talent and experience to motivate a talented team and drive forward a new strategy. Working across the full marketing and communications spectrum including brand, digital and media communications, marketing of products and services, and public affairs and campaigns. There are some incredibly exciting projects to lead on including an important piece of work to embed brand communications across the organisation.

You'll manage a small, but mighty marcomms team of 3 with a nurturing and empowering style, quickly getting to grips with the thriving team dynamics and encouraging people to fly.

On our 'wish list':
* Proven track record leading a successful marketing and communications function
* Experience across the marketing and communications mix
* Enabling and motivational leadership style (management of remote teams an extra bonus)
* Brand specialist
* Ability to start soon

Flexible on contract length to suit individual circumstances. Please do get in touch if your salary expectation is slightly in excess of that offered; we wouldn't want to close down conversations with an exceptional candidate at this stage.

Happy to consider remote base for this interim role with ability to get to central Cardiff office as needed.

You'll be working alongside passionate and supportive colleagues in a rewarding environment, where you'll be making a huge contribution to creating a Wales without homelessness, every single day.

Please get in touch with a copy of your CV for lots more information. We will be moving to interview quickly, so do get in touch ASAP if interested to avoid disappointment.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Marketing & Communications Co-ordinator will raise our profile and strengthen our brand amongst the general public, the food industry, our charity members, the media and other stakeholders.

We are looking for an energetic, enthusiastic individual who feels passionate about food poverty and food waste in Wales. 

This role is vital in strengthening FareShare’s Cymru’s ability to promote its work and the issues of food waste and food poverty.

We are at an exciting time in our development as an organisation, as we move towards being a Wales-wide organisation.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We’re looking for an exceptional Marketing Officer to come and join our team to help develop, deliver and evaluate our marketing campaigns to reach people in the workplace.

Reporting to the Senior Marketing Officer, you will work across key teams (including workplace wellbeing, corporate partnerships, media and digital) to deliver marketing and communications that will help us to support people with mental health problems within the workplace, raising awareness and raising funds.

As Marketing Officer you will take responsibility for the day to day delivery of marketing and communications plans for workplace audiences, as well as supporting the wider marketing team with developing and delivering communications activities for Mind’s corporate partnerships.

The Communications and Marketing unit sits within Mind’s External Relations department alongside digital, campaigning, policy, information, legal and media. You will work closely with colleagues across all other departments: Fundraising, Infrastructure, Retail, Wales and Networks and Communities, building relationships with local Minds where appropriate.

Candidates will have proven experience within a communications and marketing role, delivering a range of communication materials to engage different audiences, whilst having sound understanding of branding principles. With experience of using common IT packages, you will have excellent interpersonal skills and will ideally have experience of B2B marketing, or working with corporate partners.

Closing Date: 24th May 2021

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the next six months or until updated government guidelines are published. However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

Would you like to join a service that makes a difference to older people in Wales? The Covid-19 pandemic has resulted in a significant increase in the need for our services and we are recruiting for an Information and Guidance Officer to join the Age Cymru team.

As an Information and Guidance Officer you will provide accurate, impartial and comprehensive information by telephone, email or letter to enquirers who contact Age Cymru Advice.

With full training provided, if successful you will offer support to older people, their carers, friends and families as well as other professionals. You will help service users navigate the sometimes complex welfare benefits system, understand their rights and entitlements, and access the care and support they need.

Please ensure you read the job description thoroughly and as part of your application provide a detailed cover letter referencing why you are a suitable candidate for this role.

About you

* You will have excellent communication skills both written and verbal, with the ability to provide accurate and friendly information in an empathic way.
* You should be customer focussed and committed to providing a high-quality service.
* You will demonstrate excellent listening skills with the ability to interpret information quickly, and provide a tailored beneficial response.
* You will have good IT skills, specifically Word processing, Excel, internet and email.
* If you are a fluent Welsh language speaker this would be highly beneficial to your application.

What we offer in return

In return we can offer an excellent salary of £19,300, and great benefits including 26 days annual leave + bank holidays, excellent pension life assurance, healthcare cashback plan, season ticket loan, cycle to work scheme, flexible working and much more.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Organisation: Cymorth Cymru 

Hours: 35 hours per week

Salary: £24,000 per annum

Location: Cardiff with travel around Wales

Deadline for applications: 00:01 on Wednesday 2nd June

We are looking for someone with brilliant interpersonal, organisational and communication skills, who is passionate about empowering people with experience of homelessness to make their voices heard.

Working in a small and supportive team, you’ll help to deliver an exciting new project, supporting Experts by Experience to share their views, develop their skills and influence decision makers in Wales.

About us

Cymorth is the representative body for homelessness, housing and support providers in Wales. We are a small team, but have a big impact – and there’s never a dull moment! Over the past two years we have been part of the Homelessness Action Group, led successful campaigns to increase funding for housing support services, helped organise the Homeless World Cup, and shaped the response to the pandemic in Wales, contributing to key guidance and successfully campaigning for people with experience of homelessness to be prioritised for the vaccine. Over the next few years we have a big opportunity to influence even more – it’s a great time join Cymorth!

Download the Job description and person specification.

We particularly welcome applications from:

• People with experience of homelessness or using housing support services
• People from under-represented groups such as people from Black, Asian or Minority Ethnic communities

The role of Training and Assessment Officer will be part of the Operations Directorate.  The postholder will report to  NEA’s Training and Assessment Manager and work closely with the Head of NEA Cymru to deliver NEA’s training and qualifications to stakeholders working with low income and vulnerable households predominantly in Wales. These courses cover key issues associated with fuel poverty, fuel debt, affordable warmth, low carbon technologies and practical energy efficiency advice.

You will have a relevant training or education qualification and recent experience of delivering adult training. Ideally, you will

also have experience in the fields of energy, community development, debt or money advice, consumer issues or housing.

With excellent communication skills and IT skills, you will have a passion and enthusiasm to deliver training to people from diverse backgrounds and the desire to make a positive difference to people’s lives.

You will need good organisational skills and the ability to work on your own and as part of a team, as well as an understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders.

The post holder will also be involved in assisting with the identification of opportunities for new training-related activity and content.

The post holder will be expected to travel extensively across Wales, as well as occasionally in England. This will require overnight stays and flexibility on the part of the post holder.

Equality Diversity and Inclusion Officer

We are looking for an Equality, Diversity and Inclusion Officer to provide specialist advice, guidance and support to voluntary organisations in Wales.

The organisation is committed to improving equality and diversity in everything it does to help build a stronger, more inclusive sector where everyone is welcome.

The charity is committed to having a workforce and membership that reflects Wales’ diversity and an inclusive culture in which all colleagues, members and partners can contribute. They want to lead the way as an exemplar employer and infrastructure body supporting the voluntary sector in Wales. This role provides a unique opportunity for a delivery focused individual to work with staff and stakeholders to contribute to this high-profile agenda.

Position: Equality, Diversity and Inclusion Officer

Location: Flexible Home-based, there are office hubs in Abergele, Aberystwyth and Cardiff and there will be a requirement to attend staff events as required 

Salary: £28,507 increasing to £30,211 per annum following successful completion of a 6-month probationary period

Duration: Fixed term - until March 2023

Hours: 35 hours per week.  A flexi time scheme is in operation and time off in lieu is permissible for any work required to be undertaken outside the normal hours. 

Closing Date: 1st June 2021

Interview Date: 10/11 June 2021

If you would like an informal chat about the role, please contact us directly for more information.

About the role:  

As an Equality, Diversity and Inclusion Officer you will provide specialist advice, guidance and support to voluntary organisations in Wales on equality, diversity and inclusion. You will also support the internal EDI work and partners from Third Sector Support Wales (TSSW), embedding EDI across all services.

Some of your key responsibilities will include:  

• Provide advice, guidance and support on equality and diversity issues to voluntary organisations in Wales 
• Establish partnerships with third sector equalities organisations to develop events and resources for voluntary organisations to progress their own EDI work
• Signpost third sector organisations to resources and training provided by equalities organisations
• Provide advice and guidance to staff and support internal EDI development work
• Identify, raise awareness and champion a calendar of events and good practice from within the voluntary sector, public and private organisations
• Work with partners to identify, collate and analyse qualitative and quantitative EDI data to gather insight and improvement opportunities
• Explore options for future sustainability of the role by gathering evidence and insight from the sector for an ongoing programme of support

About you:  

To be successful in the role of Equality, Diversity and Inclusion Officer you will need to have either professional or personal experience of championing several protected characteristics, you will also bring with you the following skills and experience:

• Basic understanding of equalities and anti-discriminatory legislation and its practical implementation in the workplace.
• A commitment to championing equality, diversity and inclusion across all nine protected characteristics and intersectionality
• Experience of engaging with under-represented groups and understanding of different engagement methods
• Excellent communication and influencing skills including report writing, writing for the web and social media and delivering presentations
• Experience of building relationships with key stakeholders and decision makers, at all levels of organisations and from a range of backgrounds
• Ability to plan and organise own work, working to multiple deadlines and managing own time
• Experience with MS Office 365 (including Teams) and using IT

Although not essential, a knowledge of the following skills would be highly beneficial for this role:

• Understanding of the voluntary sector in Wales and of the implications of promoting equality, diversity and inclusion in the context of Wales’s two official languages
• Experience of developing and delivering EDI training
• The ability to create reports and other resources
• Welsh Language skills; the appointed candidate is expected to display an awareness of and support compliance with the Welsh Language Standards

Other roles you may have had experience of could include: E,D & I Officer, Equality and Diversity, EDI Officer, Senior Equality Diversity and Inclusion Policy Officer, Equality, Diversity & Inclusion Specialist, Equality and Diversity Advisor, Diversity and Inclusion Lead, Project Coordinator (Equality, Diversity and Inclusion), Equality, Diversity & Inclusion Co-ordinator etc.

The Project Officer will support FareShare Cymru in delivery of its growth strategy and expansion into new areas.

This is an exciting opportunity to be instrumental in setting the next phase of our development. This post is a new role in response to this year’s rapid growth of the charity’s operations and we anticipate exciting new opportunities for further growth in the future.

Department: Performance and Quality

Interview date: 1 July 2021

Contract Duration: 31 March 2022

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice strives to ensure that as many people as possible can benefit from high quality advice services. We place client protection and care at the heart of our service, and as such we are currently looking for a passionate and enthusiastic Client Services Officer to put our client-focused philosophy into practice.

Your remit will include ensuring that all complainants are responded to in a timely, efficient manner, ensuring that the relevant complaints procedure is diligently followed at all times. Moreover, you will be responsible for implementing the processes and systems for providing criminal records screening for Citizens Advice service paid staff and volunteers in England and Wales. 

This post will require you to make decisions relating to the appropriate response to complainants by email, phone, letter and/or social media, therefore you will demonstrate the capacity to use judgment under pressure, and you’ll also possess excellent written and verbal communication skills. Previous experience in a customer service focused environment is essential.

This role closes at 23.59 pm on 25th May 2021

The Role

We are looking for a talented and experienced Legacy and Individual Giving Manager to grow our individual giving and legacy fundraising with a focus on digital and innovative new approaches to generating income from committed giving.

In what is a new role, the Legacy and Individual Giving Manager will be responsible for developing and delivering new targeted and cost effective Legacy and Individual Giving programmes. Overseeing a broad portfolio, this is a fantastic opportunity to play a leading role in the development of two of the charity’s largest income streams.

The post-holder will also be responsible for developing a brand new donor acquisition and development programme to grow sustainable income from regular giving, in-memoriam and legacy giving activities.

The ideal candidate will have proven experience in donor marketing, with the ability to think digitally and innovatively to maximise supporter engagement from new and existing donors. They will be a passionate and effective communicator, both written and verbally, and highly proficient in analysing data. They will have the creative flair to lead in the production of imaginative and effective bespoke fundraising campaigns.

Our Fundraising, Marketing and Communications team exists to inspire supporters to take action in the name of creating a better future for people affected by cancer in Wales.

If you are ambitious, innovative and self-motivated and would like to work for a forward-thinking charity committed to transforming cancer outcomes in Wales through world-class research, then we would love to hear from you!

How to apply 

Please visit our website at Cancer Research Wales for further information and application form.

Closing Date:     20 May 2021 (12 noon)

Interview Date:   tbc

What are we looking for?

The role will suit someone who is organised, has a strong background in policy and research and the ability to connect with a wide network of external stakeholders. You will need to be enthusiastic in your approach to work, flexible and people orientated.

To be successful as a Policy, Research and Engagement Manager at Carers Trust, you will have: (the following skills and experience will be assessed at interview)

• Strong written communication skills with the ability to produce a range of documents including policy statements, recommendations and think pieces based on evidence and carer voice
• Experience of managing a range of external stakeholder relationships and facilitating reference and advisory groups
• A working knowledge of the policy context, devolved systems and structures in Wales particularly relating to health, social care and education
• Experience of planning and delivering qualitative and quantitative research
• Excellent verbal communication skills with the ability to analyse and communicate complex information in an accessible way for a range of audiences
• The ability to arrange events and facilitate engaging focus groups, workshops or training sessions
• Confidence in managing a programme of work and shaping and growing projects
• Strong organisational skills and the ability to plan and prioritise own workload as part of a collaborative team
• A professional approach to work with a willingness to speak honestly, and to be accountable
• The ability to speak, read and write in Welsh is desirable for this role

What difference will you make for Carers in Wales?

This is an opportunity for you to make a real difference to the lives of carers in Wales. As the Policy, Research and Engagement lead for Carers Trust in Wales you will develop and deliver a dynamic programme of work that will improve the experiences and outcomes of unpaid carers. You will create opportunities for carers to inform and shape policy and professional practice and develop strategic relationships to ensure that there is a robust evidence base to create a wider case for change.

You will take a proactive approach, working collaboratively with colleagues across Carers Trust to deliver against a wide range of policy, research and engagement activities ensuring that carers and other key stakeholders are able to inform, shape and support the wider work of Carers Trust Wales.

We reserve the right to close applications at any time, once we have received sufficient applications.  We advise you to submit your application as early as possible to prevent disappointment.

Beth rydym yn chwilio amdano?

Bydd y rôl yn gweddu i rywun sy’n drefnus, sydd â chefndir cryf mewn polisi ac ymchwil a’r gallu i gysylltu â rhwydwaith eang o fudd-ddeiliaid allanol. Bydd angen ichi fod yn frwdfrydig yn eich agwedd at eich gwaith, yn hyblyg ac yn mwynhau gweithio gyda phobl.

I fod yn Rheolydd Polisi, Ymchwil ac Ymgysylltu llwyddiannus yn yr Ymddiriedolaeth Gofalwyr, bydd gennych: (caiff y sgiliau a’r profiad canlynol eu hasesu yn y cyfweliad)

• Sgiliau cyfathrebu cryf a’r gallu i gynhyrchu nifer o ddogfennau gwahanol gan gynnwys datganiadau polisi, argymhellion a darnau meddwl yn seiliedig ar dystiolaeth a lleisiau gofalwyr
• Profiad o reoli ystod o berthnasoedd â budd-ddeiliaid allanol a hwyluso grwpiau cyfeiriol ac ymgynghorol
• Gwybodaeth weithiol o'r cyd-destun polisi, systemau a strwythurau datganoledig yng Nghymru, yn enwedig felly ym meysydd iechyd, gofal cymdeithasol ac addysg”
• Profiad o gynllunio a chyflwyno ymchwil ansoddol a meintiol
• Sgiliau cyfathrebu llafar ardderchog a’r gallu i ddadansoddi a chyfathrebu gwybodaeth gymhleth mewn ffordd ddealladwy ar gyfer nifer o gynulleidfaoedd gwahanol
• Y gallu i drefnu digwyddiadau a hwyluso grwpiau ffocws, gweithdai neu sesiynau hyfforddiant diddorol
• Hyder i reoli rhaglen waith a llunio a thyfu prosiectau
• Sgiliau trefnu cryf a’r gallu i gynllunio a blaenoriaethu eich llwyth gwaith eich hun fel rhan o dîm cydweithredol
• Agwedd broffesiynol at waith a pharodrwydd i siarad yn onest ac i fod yn atebol
• Mae’r gallu i siarad, darllen ac ysgrifennu yn Gymraeg yn ddymunol ar gyfer y rôl hon

Pa wahaniaeth fyddwch chi’n ei wneud i Ofalwyr yng Nghymru?

Mae hwn yn gyfle ichi wneud gwahaniaeth gwirioneddol i fywydau gofalwyr yng Nghymru. Fel yr arweinydd Polisi, Ymchwil ac Ymgysylltu ar gyfer yr Ymddiriedolaeth Gofalwyr yng Nghymru byddwch yn datblygu a chyflwyno rhaglen waith ddeinamig fydd yn gwella profiadau a deilliannau gofalwyr di-dâl. Byddwch yn creu cyfleoedd i ofalwyr gyfrannu at a llywio polisi ac arfer proffesiynol a datblygu perthnasoedd strategol i sicrhau bod gennym gorff cadarn o dystiolaeth i greu dadl ehangach o blaid newid.

Bydd gennych agwedd ragweithiol at gefnogi prosiectau, gan weithio gyda chydweithwyr ar draws yr Ymddiriedolaeth Gofalwyr i gyflawni ystod eang o weithgareddau polisi, ymchwil ac ymgysylltu a sicrhau bod gofalwyr a budd-ddeiliaid allweddol eraill yn gallu cyfrannu at, llywio a chefnogi gwaith ehangach Ymddiriedolaeth Gofalwyr Cymru.

Fundraising Coordinator Supporter Care - Sully

Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully
Salary: Up to £19,000 (based on experience)
Contract type: Fixed term
Contract length: Fixed Term Contract (covering maternity leave) until 31st December 2021
Contract hours: Full time
Weekly hours: 37.5

We are seeking a highly motivated and customer focused Fundraising Co-ordinator to join the Tŷ Hafan team, working to keep our supporters inspired and engaged.

About Ty Hafan

Ty Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families throughout Wales. We offer comfort, care and support to children and young people with life-limiting conditions, supporting them and their families at our hospice, in the community and in their homes.

Our vision is to see a Wales where children who may die in childhood live a fulfilling family life.

Our mission is to offer a high standard of free care to children in Wales who may die in childhood in order to enrich their quality of life, and support their families during life, at end of life and through bereavement.

Our values are caring, collaborative and professional.

About the role

Our Fundraising Co-ordinators, form part of our in-house Supporter Care Team, and are the first point of contact for our individual supporters, as well as community groups and businesses. The team support the delivery of our stewardship programme and motivational account management to ensure our supporters receive a consistent and positive experience with Tŷ Hafan.

This role will initially be based from home, with weekly attendance at the office, due to COVID restrictions. Please see the job description for more information on the role.

About you

You must be confident and able to respond to array of supporter and public enquiries, by telephone, email and on-line, helping people to design their own activity, and supporting people through a journey of engagement with Tŷ Hafan. You will have a genuine passion for Tŷ Hafan’s work, speak enthusiastically about what we do and talk with confidence about why supporting our beneficiaries is so important.

The benefits of working at Ty Hafan include:

• Group Personal Pension Scheme with an employer contribution of 5%
• Annual holiday entitlement of 30 days plus Bank Holidays (rising to 32 with service)
• A comprehensive induction plan
• Shopping discounts and an employee assistance program
• Offices based in a beautiful location in Sully overlooking the sea; onsite benefits include free parking and free tea/ coffee.

All applications must be submitted through the Ty Hafan website.

The role is subject to the outcome of a DBS (Disclosure and Barring Service) basic disclosure check and satisfactory references.

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.

The listing will be closed as soon as sufficient applicants have been received.

Closing Date: 16/05/2021
Interview date - Friday 21st May 2021
Ref No: 570