Communications and engagement manager jobs in Bristol

Business Process Transformation Lead (Fundraising / Nonprofit)

Contract: 9 months (with potential extension)
Location: Remote (within 3 hours of GMT)
Organisation: Animals Asia Foundation

Animals Asia is delivering a major Business Process Transformation Project at an important moment in our global growth. We are seeking an experienced consultant or freelancer to lead the technical delivery and management of this work, helping us redesign core fundraising processes and build long-term capability across our global Supporter Engagement function.

About Animals Asia

Our Supporter Engagement Department is progressive and ambitious. Last year, our income grew by over 30%, and we have now launched our new 3–5 year strategic plan. We are moving towards a data-led Customer Experience model, combining relationship fundraising with innovation in technology, data and supporter journeys to create strong, meaningful engagement with supporters around the world.

You will join a talented and dedicated international team at a time of investment and organisational transformation. This is a unique opportunity to shape how global fundraising operations work and to leave a long-lasting, positive impact for animals through improved supporter experience and stronger internal systems.

This role will support operational transformation across all areas of Supporter Engagement, including Gift Processing, Data and Insight, Communications, Individual Giving, Supporter Care, Technology and Philanthropy.

The Role

We are looking for a consultant who can turn ambition into action by reducing operational debt, tackling manual processes, and creating scalable, efficient ways of working. This is a hands-on role, working directly with teams across the organisation to design, test and implement new business processes.

Key Responsibilities

1. Transform core fundraising business processes

• Map current (“as is”) processes, supporter journeys and touchpoints
• Identify inefficiencies and design future-state (“to be”) workflows aligned with transformation goals
• Apply process improvement methodologies to streamline operations
• Create clear documentation for all redesigned processes and workflows
• Work closely with the Head of Technology to translate business needs into technical requirements
• Test, refine and support implementation of new processes with stakeholders

2. Project manage and champion a process-led approach

• Act as project lead, following our internal project governance approach
• Plan and facilitate workshops to gather requirements, assess options and develop process models
• Support organisational change with communication planning and stakeholder engagement
• Present clear, compelling recommendations to influence cross-functional teams
• Encourage collaboration to ensure new processes are embedded and sustainable

3. Build long-term process management capability

• Recommend tools and technology to support ongoing process management
• Work with key stakeholders to improve their process management skills
• Implement best practice standards for process mapping and documentation

Essential Requirements

• Significant experience in fundraising process mapping, redesign and implementation
• Strong written and verbal communication skills
• Ability to facilitate detailed, productive workshops
• Proven experience as a project manager
• Change management expertise, including supporting teams through new ways of working
• Flexibility to attend meetings and workshops with our global team outside standard office hours (particularly mornings)

Location

Remote, ideally within 3 hours of GMT.

How to Apply

Please submit your expression of interest, including:
• Your CV
• A short personal statement (maximum one page) outlining how you would approach the project and how your experience meets the requirements
• Your day rate
• The number of days per week you can commit
• Your earliest available start date
• Confirmation that you are open to a nine-month contract (with potential extension)

If you anticipate any issues meeting the deadline, please let us know so an alternative can be agreed.

Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.

Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.

We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.

Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.

We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.

If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.

Closing date: 13th March 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Digital Change Manager 

• Reporting to: Digital Transformation Lead 

• Employment Status: permanent 28 hrs/week (flexible) 

• Location: Home based 

• Level: Managerial (Band 6) 

• Salary: £32,859 fte per annum plus excellent pension & benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development. 

You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects. 

We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by: 

1. Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
2. Developing the next generation of digitally accessible services 
3. Extending our in-house digital capability to support continuous delivery. 

Key accountabilities: 

• Support the Digital Transformation Lead to implement the charity’s digital strategy.

• Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.

• Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

• embed digital first principles and best practice. 

• Train, coach and mentor colleagues to be effective users of our CRM and website. 

• Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work. 

• Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards. 

• Assist in maintaining our data security standards compliance, participating in quality assurance activities. 

• Work collaboratively with our external digital and IT partners. 

Essential Criteria 

• Significant experience of website and CRM implementation and data/content management. 

• Good general knowledge and experience of organisational IT systems, including cloud and M365 applications. 

• Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly. 

• Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders. 

• Experience of working in a digital project/change environment. 

• Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables 

Desirable criteria 

• Experience of working in an organisation which uses agile development methodologies. 

• A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance. 

An excellent opportunity has arisen to join the Pancreatic Cancer Action team as our new Digital Marketing Lead! We’re looking for an experienced, data-driven digital marketer who is a creative thinker and keen to innovate and continually grow and develop our digital channels. As a small team, we need someone who thinks strategically and thrives with a hands-on, operational role.

Pancreatic Cancer Action is a national charity, dedicated to saving lives through early diagnosis. This post has a pivotal role to play in delivering our mission by increasing brand visibility, raising awareness amongst all our audiences and supporting the generation of income across the UK.

This exciting role will lead all our digital marketing channels and activities, with responsibility for delivering high-quality, creative and engaging content to our digital audiences. You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.

Our new Digital Marketing Lead needs to be proficient in website management and development, managing social media marketing, content marketing, email marketing, with a big emphasis on delivering results through paid media, SEO, SEM, and PPC.

This is a fantastic opportunity to become part of a small but dynamic and fun team, really making a difference to an expanding charity.

Main responsibilities

• Lead all our digital marketing channels and activities with responsibility for delivering high-quality, creative and engaging content to our digital audiences.
• Communicate Pancreatic Cancer Action’s strategic objectives - and all the activities that underpin them - to UK audiences. These include:
  • Raising public awareness and knowledge of pancreatic cancer and its symptoms.
  • Education, awareness and training for the medical and healthcare communities.
  • Funding research specifically into early diagnosis of pancreatic cancer.
  • Providing high-quality health information and publications.
• Manage, develop and update the Pancreatic Cancer Action website. You will also oversee the ongoing technical management of our website (alongside our external agency).
• You will deliver results through paid media advertising, SEO, SEO, SEM, and PPC.
• Contribute to the creation and implementation of a digital and social media strategy.
• You will support Pancreatic Cancer Action’s mission by increasing brand visibility, raising awareness amongst all of our audiences and supporting the generation of income across the UK.
• You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.
• You will lead our social media marketing, content marketing, email marketing, website management and development.
• Be responsible for designing and creating engaging and relevant content for all our channels.
• Monitor the financial spend of agreed areas of responsibility, working within agreed budgets.

Website management

• Manage, develop and update the Pancreatic Cancer Action website.
• Working alongside our external agency, you will oversee the ongoing technical management of our website. Having Django CMS experience would be an advantage.
• You will ensure compliance with best practice and focus on continually improving users’ experience.
• Ensure Pancreatic Cancer Action benefits from integrating our CRM and other software into the website.
• Ensure that content is regularly reviewed and updated, and new content is added to the site regularly (blogs, news etc.).

SEO

• Develop and implement SEO strategies to improve organic search rankings and drive website traffic.
• Conduct keyword research, on-page optimisation and technical SEO audits.
• Monitor, analyse and report on SEO performance.

Paid Media

• This is a vital and rapidly growing area for the charity, and this role will manage all paid-for digital marketing, including lead generation and acquisition (Meta, Google, etc.).
• Create advertising campaigns and ensure effective tracking, monitoring, improvements, evaluation, and reporting of campaigns.
• Oversee our Google Ads grant (PPC) and (CRO) Google Tag Manager.
• Manage our main Google Ads account and launch Search, Display, and YouTube advertising for our digital-first Pancreatic Cancer Awareness Month campaign.
• Deliver detailed advertising reporting using Looker Studio or other similar digital dashboards.

Digital content

• Manage and maintain the content calendar, including planning and scheduling content that aligns to both Pancreatic Cancer Action and project objectives.
• Create and manage the sourcing of high-quality content for blogs, website pages, social media posts, email content and for all other digital channels.
• Write, edit and proofread content to ensure clarity, accuracy, and alignment to Pancreatic Cancer Action’s Text and Brand Guidelines.
• Create engaging design assets for use across all digital channels, including video and animation.
• Responsibility for pixels and unique identifiers for analytics.

Social media

• Work with the Head of Marketing and Communications to develop a social media strategy and set goals to increase brand awareness and engagement.
• To be responsible for all Pancreatic Cancer Action social media channels, including design and content development, scheduling, optimising, and reporting.
• Work with our Marketing and Communications Executive to manage social media channels on a day-to day-basis, engaging with Pancreatic Cancer Action audiences by responding to comments and queries and being proactive to find out more and nurture relationships.
• Plan social media campaigns in line with other marketing and communications or charity-wide activities.
• Use social media analytics to generate regular reports, using results to inform future day-to-day work and campaigns.
• Spot social media trends and industry best practice, advising on best social media content, tactics, and new technologies.
• Form relationships with key social media influencers to help grow our reach.

Email marketing

• Create and distribute monthly e-newsletters to Pancreatic Cancer Action segmented subscribers.
• Create and distribute email campaigns to segmented audiences.
• Develop email schedules for awareness and acquisition campaigns.
• Create and manage automated email sequences.
• Segment email lists and ensure personalised messaging for targeted audiences.
• Support ongoing CRM project work to ensure we maximise the data held and its ability to drive campaign and activity success.

Working as part of a team

• Be an integral part of the Marketing and Communications team, including a Marketing and Communications Executive, a PR and Communications Lead and the Head of Marketing and Communications.
• Support the Marketing and Communications team and help cover their areas when needed.
• Provide Digital Marketing expertise to the whole PCA team.

Other duties

• Be a brand ambassador, providing advice on the consistent use of Pancreatic Cancer Action’s brand.
• Travel across the UK to attend meetings, events and activities when needed.
• Deputise for the Head of Marketing and Communications when needed.
• Any other duty that the Head of Marketing and Communication considers appropriate.

While every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail.

*** Shortlisting will be aligned to the Person Specification for this role. Please ensure you read the supporting document ***

Hours of Work: 35 hours per week

Reports to: Head of Marketing and Communications

Salary: £30,000 - £32,000, dependent on experience

Location: Home-based
 

Closing Date: Sunday 8th March 2026 (midnight)

Interview Date: Wednesday 18th March 2026

About Us

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Senior Early Diagnosis Programme Manager

The Senior Early Diagnosis Programme Manager is a key role as we develop and evolve our early diagnosis programmes at Bowel Cancer UK. The role will provide strategic and operational leadership across the charity’s awareness and engagement programmes and the new Bowel Towns programme. This role will manage a multi-disciplinary team delivering programmes that improve cancer awareness, empower communities, and drive earlier diagnosis.

In addition, as the charity’s services lead for Northern Ireland (NI), the post holder will build high-impact partnerships and develop a regional plan to enhance awareness, early detection, and support for people affected by cancer. You’ll work closely with the Head of Services and Support to ensure our early diagnosis services are impactful, inclusive, and evidence-based.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship. 

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.

The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.

The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.

Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.

The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.

At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.

This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.

How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.

This role will require flexibility for occasional travel in England and Wales.

Key responsibilities:

Organisational safeguarding accountability and assurance

• Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
• Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
• Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
• Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.

Trauma-informed safeguarding practice and oversight

• Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
  • Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
  • Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
  • Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
• Support staff through reflective supervision, guidance, and training to respond effectively.
• Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
• Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
• Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
• Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.

 Policy, compliance and organisational assurance

• Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
• Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
• Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.

Culture, capability and continuous improvement

• Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
• Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
• Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
• Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.

Equity, inclusion and anti-racist safeguarding

• Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
• Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
• Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.

Partnership working and external accountability

• Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
• Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.

Experience (Essential)

• Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
• Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
• Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
• Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
• Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
• Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
• Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.

Knowledge (Essential)

• Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
• Up-to-date knowledge of children’s and adult social care systems.
• Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
• Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
• Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
• Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements

Skills and abilities (Essential)

• Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
• Calm, credible, and reflective approach in ambiguous or high-pressure situations.
• Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
• Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
• Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
• Ability to work collaboratively across wide-ranging professional teams and external partners.
• Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.

Qualifications (Essential)

• Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
• Evidence of ongoing professional development in safeguarding children and adults.
• Permission to work in the UK.

Attributes and general characteristics (Essential)

• Commitment to the values, aims, and objectives of Kinship.
• Respectful, empathetic approach to working with individuals from diverse backgrounds.
• Flexible and willing to travel across England as required.
• Excellent written and spoken English.

Desirable

• Lived experience of kinship care.
• Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
• Experience in innovation and continuous improvement within safeguarding practice or organisational culture.

How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026. 

For all questions, please provide a maximum of 250 words per answer.

1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career?  Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to. 

2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.

3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response? 

4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed? 

5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

Reports to: Board of Trustees

Salary: £36,000 (pro rata) 

Based in: Remote

Contract: 12 months fixed term

Hours: Part-time – 0.8 FTE, open to flexible working 

Benefits – 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package, flexible working.

Why this role is important – and why you’ll make a difference doing it:

Hope Unlimited exists to support people and organisations working at the grassroots to challenge hate, strengthen relationships and build hope in their communities. Much of the most important work to bring people together happens quietly, locally and without recognition –often led by volunteers, neighbours and community members responding to what’s needed around them.

Too often, these groups are locked out of funding that doesn’t reflect how they work or what their communities need. This role exists to help change that. As Grant Manager, you will help ensure funding reaches hyper-local organisations. You’ll play a key role in backing community-led work that builds connection, resilience and agency, and in supporting communities to shape their own futures on their own terms.

What you’ll be doing in this role:

Grant management & assessment

• Reviewing and assessing grant applications in line with the Grassroots Fund criteria
• Carrying out desk-based research and liaising with applicants
• Making grant decisions within agreed levels of responsibility, and supporting decision-making by subcommittees and Trustees where required
• Keeping clear and accurate records of grants in a way that supports transparency and shared oversight

Funding processes & governance

• Supporting clear, fair and accessible funding processes
• Preparing grant offer letters and agreement
• Ensuring grants support Hope Unlimited’s charitable purpose and meet basic governance requirements
• Improving and evolving our grant-giving and reporting processes, and suggesting changes that make them work better for communities and for Hope Unlimited

Reporting & learning

• Supporting grantees to share what difference the funding has made after 12 months
• Encouraging reporting that works for communities, including written, visual or creative formats
• Helping Hope Unlimited learn from what grantees tell us, particularly about what strengthens community resilience over time

Relationship management

• Being a supportive and approachable point of contact for funded organisations
• Responding to enquiries from grassroots groups who may want to be considered for funding, even where we are not able to accept open applications

What we think you’ll need to be able to do the job:

You’ll need to bring:

• Experience managing grants, funding decisions or similar processes
• The ability to make thoughtful, fair judgements with limited information
• Strong organisational skills and attention to detail
• Confidence balancing trust and flexibility with responsibility and accountability
• Clear, kind and accessible written communication
• A strong belief in community-led change and local knowledge

It would also be helpful if you have:

• Experience working alongside small, volunteer-led or informal community groups
• An understanding of issues around community cohesion, division or far-right activity
• Experience with non-traditional or flexible approaches to understanding impact

We are recruiting a Head of Income and Engagement to provide strategic leadership and vision for two critical functions—Fundraising and Marketing & Communications—bringing them together into a unified, high-performing team. This role focuses on shaping strategy, building external relationships, and driving organisational growth through income generation and brand engagement, rather than day-to-day operational management.

You will set the direction for attracting significant funding, particularly through corporate partnerships, while strengthening what PAPYRUS already does well:

• Securing grants and trusts funding
• Harnessing the passion of our large, committed supporter base - including bereaved families and others who raise voluntary income for us

In a challenging financial climate, you will lead efforts to grow these income streams and maintain a strong, values-driven presence across press, social media, and broadcast channels. The role requires influence, innovation, and the ability to inspire all managers and staff, as well as external stakeholders.

Please visit the careers site for the full job description and person specification for the role.

Salary: £58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)

Hours: 36 hours per week Location: Remote with regular travel across the UK

Contract: Permanent 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: midnight on 22nd February 2026

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Salary: (UK) £36,674 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).

We are recruiting for a dynamic, mission aligned leader to join us as Audience Manager – Church Mobilisation. This is a new, pivotal role in strengthening our connection with Churches globally and helping to grow our worldwide movement.

Reporting to our Audience Growth Lead, you will lead the development and delivery of a bold Church Mobilisation Strategy that raises awareness of Mary’s Meals, builds trust and inspires meaningful support across parishes, religious communities, Church affiliated schools, higher education settings and major global events.

Collaborating widely across our Growth team and National Affiliate network to implement this strategy, you will guide the creation of compelling resources, oversee our presence at faith events and act as our internal expert on engaging Church audiences, drawing on your experience in faith-based or community engagement. Your leadership will support our National Affiliates to grow their local Church engagement, deepen relationships and help bring our mission to life for new and existing supporters.

You will:

• Shape and lead our global Church Mobilisation Strategy, ensuring it reflects our values and resonates across diverse cultural and faith-based contexts.
• Build strong partnerships with National Affiliates, supporting them to deliver impactful Church engagement programmes within their local communities.
• Strengthen our visibility within Church networks by coordinating Mary’s Meals’ presence at key faith-based events and identifying new opportunities for meaningful participation.
• Create inspiring resources and materials that equip parishes, schools and Church organisations to connect with and champion our mission.
• Collaborate with colleagues across Marketing, Communications and Product teams to ensure Church audiences remain central to campaigns, messaging and product development.
• Oversee Mary’s Meals’ presence at major international faith events.
• Cultivate new relationships with religious orders, Church movements, higher education institutions and influential faith-based networks.
• Gather insights and monitor emerging trends, using data and feedback to continually refine and improve our approach.

What you’ll bring:

• Experience of working with faith-based or community groups, with a passion for engaging communities in meaningful mission driven work.
• Proven experience of developing strategies, building partnerships and delivering programmes, ideally within fundraising, community engagement or organisations working closely with the Church or faith-based communities.
• Strong collaboration skills with experience working across cultures and contexts, able to inspire and influence diverse stakeholders.
• Excellent communication skills with a creative approach to developing compelling resources, messaging and experiences and you will be energised by opportunities to design, build and deliver new initiatives.
• Experience of delivering engaging presentations to diverse audiences, with comfort in acting as an ambassador for Mary’s Meals at events.
• A strong solutions focus, self-motivation and drive to deliver results.
• A passion for our work with a strong commitment to Mary’s Meals values, mission and vision. 

About us:

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 3 million children every school day, across 16 countries.

We are a values driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding and is committed to preventing any type of unwanted behaviour at work. We expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

Our Benefits:

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Pension

Additional Information:

This role may require travel to locations where Mary’s Meals operates, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.

Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates (UK, Malawi, Zambia, Liberia, Kenya, Spain, Italy, Canada and Ireland), please reach out tofor more information about salaries in other locations. We welcome applications from the above locations.

Closing date for applications is Thursday 26th February 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.

As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you. 

Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.

This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.

The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.

The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.

The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.

This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.

Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales. 

Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.

You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.

Key responsibilities:

Programme delivery and coordination

• Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
• Maintain delivery plans, action logs and trackers using Asana.
• Support coordination of onboarding activities with local authorities and internal teams.
• Ensure all operational documents are version-controlled, accessible and kept up to date.
• Flag emerging issues, risks or capacity pressures early, with clear evidence.
  

Local authority engagement and ecosystem mapping

• Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
• Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
• Maintain accurate, up-to-date local authority profiles and ecosystem maps.
• Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).

Outreach and local marketing support

• Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
• Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
• Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
• Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.

Communities of Practice support

• Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
• Support scheduling, logistics, materials and follow-up actions.
• Capture learning, actions and insights clearly and consistently.
• Support translation of local learning into insight for programme improvement and future scale-up.
  

Administrative excellence and anticipation

• Deliver a consistently high standard of administration across the programme.
• Maintain clear, structured and accurate records across all systems.
• Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
• Proactively prepare information, materials and updates without needing to be prompted.
• Act as a reliable operational anchor, ensuring nothing falls through the cracks.
• Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
  

Data, systems and technical delivery

• Maintain accurate and timely data entry across Salesforce and related systems.
• Support data quality checks and evaluator requirements.
• Use Asana, Salesforce, Notion and Canva confidently and fluently.
• Support documentation, manualisation and knowledge management.
• Ensure systems are used consistently and to a high technical standard.

Coordination, reporting and communications

• Coordinate meetings, agendas, notes and follow-up actions.
• Support preparation of dashboards, updates and reports.
• Ensure information is shared clearly, accurately and on time.

How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026. 

1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)  

2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?  

3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome? 

4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

The Vacancy

Individual Giving Officer 

Salary: £30,255 - £37,732 
Location: Remote with occasional travel to Downton / London for meetings.
Hours: Full time, 35 hours per week 
Contract: Permanent position 

We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community. 

About the Role 

As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support. 

You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience. 

You’ll lead on the delivery of direct mail appeals, following the process through from concept ideation to data briefing, from sourcing impactful content, managing the print process, to the final appeal landing with supporters. Importantly, the appeals will be across a variety of channels in addition to direct mail, and you’ll be at the forefront of leading post campaign reviews. 

Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty.

This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.

About You 

You have experience delivering direct response marketing campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement. 

You’ll thrive in this role if you: 

• Love building long-term supporter relationships 

• Enjoy taking ownership and seeing campaigns through end to end 

• Use insight and analysis to inform decisions and improve performance 

• Are organised and detail-focused 

• Value collaboration and shared success 

• Care about delivering work that is compliant, ethical and supporter-first 

About the Team 

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support. 

Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do. 

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction. 

Closing date: 1st March 2026

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds. 

The General Manager will provide leadership and day-to-day operational management for the Natural Voice Network, ensuring smooth running of its activities and services. Working under the strategic direction of the Trustee Board, the General Manager will implement decisions, oversee the Administrator, and manage finances and communications at an operational level.

They will have delegated authority to make operational and financial decisions (within agreed limits) on behalf of the NVN and its Trustee Board, enabling trustees to focus on governance, strategy, and long-term development.

Key Responsibilities: 

Operational Management

- Manage the day-to-day running of the NVN, ensuring all activities are delivered efficiently and in line with the organisation’s values and policies.

- Maintain and store confidential documents and archives.

- Work closely with the Administrator to ensure smooth coordination of membership services, communications, and events.

- Support the development and implementation of the NVN’s strategic and annual plans.

- Represent the NVN in meetings and collaborations, acting as a central point of contact for members, partners, and external organisations.

- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).

Financial Management

- Manage operational budgets and approve expenditure within agreed limits (e.g. up to £1,000 per transaction or as defined by the Trustee Board).

- Work alongside the Treasurer on financial planning, reporting, and compliance.

- Prepare financial reports, budgets, and forecasts for trustee meetings.

Governance and Reporting

- Ensure systems are in place to support good governance, including accurate records, risk management, and compliance with relevant legislation.

- Prepare reports for the Trustee Board, highlighting progress, challenges, and key decisions.

- Keep policies and procedures up to date and support trustees in implementing policies and procedures, ensuring that staff and volunteers are informed and aligned.

- Oversee preparation of agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and administrator.

- Manage trustee induction when new trustees are elected onto the Trustee Board.

Staff Supervision

- Line-manage the Administrator, setting clear priorities and providing regular supervision and support.

- Foster a positive, inclusive working culture consistent with the NVN’s ethos.

Job Role: Service Manager – Day Centre & Activities Hub

Salary: £30,750 per year

Hours: 37.5 hours per week

Contract type: Fixed term contract until 31st March 2028

Location: Bath

Additional information:

• Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
• Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.

In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.

You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!

What you’ll be doing:

• Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
• Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
• Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
• Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Ability to manage teams and/or projects resulting in high quality client service.
• Knowledge and understanding of the care and support requirements of people experiencing social exclusion.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Love creating content that people actually stop to read, watch, and share?

As our Digital Content Producer, you’ll lead Urban Saints’ social media presence - crafting engaging, platform-native content that builds community and drives meaningful engagement. You’ll focus on short-form video and creative storytelling, while also supporting email and website content to ensure everything we share looks strong, consistent, and on brand.

You'll be responsible for:

• Social media and community engagement - creating and publishing engaging content across platforms and growing our social media communities.
• Digital content creation - creating graphics and digital assets in line with our brand guidelines and using design principles.
• Supporting digital channels - creating and sourcing engaging imagery for our website and external emails.
• Collaboration and delivery - working with other members of the Comms team to align with campaigns and priorities.

About You

We're looking for someone with professional experience of creating and managing social-first content with particular strength in Instagram and short-form video content. You'll be able to grow and develop digital communities, and be confident using Adobe Creative Suite. You are proactive, curious, and quick to spot opportunities. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Location

The role is home-based with travel as required. All full-time Urban Saints employees are required to attend two team residentials per year.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday 20 March at midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.

DBS Check

Due to the nature of this position, any offer of employment with Urban Saints will be subject to a satisfactory DBS check.