Communications and engagement manager jobs in Bristol
Major Giving Administrator
Reporting to: Major Giving Manager – Trusts & Foundations
Location of work: Home-based. There will be an in-person team meeting or away day at least once every other month. Expenses will be paid in line with our Travel and Expenses policy.
Contract type: Ideally full-time, 35 hours per week. 28 hours or compressed hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: Starting Salary £25,500
JOB PURPOSE
This new role offers an exciting opportunity to gain hands-on experience and in-depth knowledge of fundraising within a dynamic, purpose-driven organisation.
You will play a key role in helping to futureproof and sustainably grow Magic Breakfast’s income from trusts, foundations, and high-net-worth individuals (HNWIs). This is a varied and rewarding role, with the opportunity for creativity with your own pool of funders.
You will be part of the Major Giving team, which secures income from trusts, foundations, and HNWIs. While your primary focus will be on trusts and foundations fundraising, you will also support the team’s work with HNWIs, adapting to the team’s needs as required.
With support from a friendly and experienced team, you will take ownership of a portfolio of trusts and foundations, managing relationships and securing donations typically ranging from £500 to £10,000. In supporting the team’s work with HNWIs, you will help to deliver outstanding donor care, nurture long-term relationships, and contribute to securing transformational gifts. Strong writing, communication, and research skills will be key to your success in this role.
You will join a creative and collaborative team that is passionate about tackling food insecurity and child poverty. This is a fantastic opportunity to learn, grow, and make a meaningful impact.
KEY RESPONSIBILITIES
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With support, submit reports, deliver effective communications and maintain engaging relationships with your pool of existing funders.
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Collaborate with colleagues to provide your donors with key communications (e.g. organisational updates, invitations to events).
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Support with team-wide stewardship such as donor events, thank you videos and newsletters.
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Contribute to the achievement of our team income target of £3.46m in 2025/26, as well as securing funding for future years.
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Support the team to prepare, compile and submit high quality funding proposals and budgets to new funders in accordance with timetables and application criteria.
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Maximise existing tools and processes to identify, research and write applications and deliver relationship management with new, small funders, to expand the small trusts programme.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please see our website for more infromation
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team.
Shortlisting - 16th - 18th March
Interview 1 - 23rd or 26th March
Interview 2 - 30th or 31st March
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we are in the process of developing our 2027-2030 strategy. As our Engagement and Events Co-ordinator (Devon and Cornwall), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our resources and delivering our programme of online events.
You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with more people living with arthritis to support them to self-manage their condition.
Key Responsibilities
Community Outreach & Engagement
- Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
- Organise and deliver community presentations and outreach activities to promote Arthritis Action's services and resources.
- Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented groups across the region, including rurally isolated and low-income communities.
- Consolidate findings from the community outreach work into a report by the end of the fixed term contract.
Networking & Relationship Building
- Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
- Represent Arthritis Action at regional events.
- Support collaboration across projects and teams to maximise impact.
- Identify opportunities to work with local volunteers to help raise awareness of Arthritis Action.
Events
- Help promote attendance at our online groups and events to those living in Devon and Cornwall.
- Support the delivery of our programme of online Groups and Events.
- Assist in gathering feedback to help evaluate this service.
General Duties
- Maintain up-to-date records, including inputting data into the organisation’s database.
- Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
- Carry out other duties appropriate to the role as required.
Person Specification
Experience & Skills
Criteria
Proven experience in community engagement or outreach: Essential
Strong project management and organisational skills: Essential
Excellent verbal and written communication skills: Essential
Proficiency with Microsoft Office and video conferencing tools: Desirable
Confident in group facilitation and public speaking: Essential
Ability to research and establish partnerships: Essential
Experience using a charity database: Desirable
Experience delivering training content: Desirable
Experience working as part of a small team: Desirable
Experience of working with volunteers: Desirable
Essential Personal Attributes
- Excellent interpersonal and customer service skills
- Self-starter with the ability to work independently
- Collaborative team player with a positive, proactive attitude
Location & Travel
This is a home-based role located within the Devon or Cornwall region. The post requires frequent travel throughout the region, and candidates must have access to their own vehicle. All reasonable travel expenses will be reimbursed.
What We Offer
- 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
- 7.5% employer pension contribution (with 2.5% employee contribution)
- 24/7 access to an Employee Assistance Programme
- Cycle to Work Scheme
- Annual Eye Tests
How to Apply
Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Devon/Cornwall region.
Deadline for applications: 12th March 2026 at Midday.
We may close applications early if sufficient interest is received, so we encourage early submissions.
- First interviews will be held via Zoom the week commencing 16th March 2026
- Second interviews will be held on Zoom and are TBC
Equality, Diversity & Inclusion
Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.
Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.
In order to process the application we will require both a CV and cover letter.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
In this role, you will be responsible for driving the successful delivery of the Frontline Improvement Project, ensuring it meets organisational priorities and delivers measurable, sustainable change. You will provide structured project leadership, maintain accountability for progress, and coordinate cross‑functional activity to keep the project on track in terms of scope, time, cost, quality, and stakeholder expectations.
Key Responsibilities
- Support the Senior Leadership Team in planning, developing, testing, and implementing all elements of the Frontline Improvement Project.
- Coordinate the project by establishing clear structures, plans, and processes that enable effective collaboration across departments.
- Lead designated workstreams and maintain strong communication between teams and stakeholders.
- Provide regular performance reporting in line with PMO and governance standards, outlining progress, risks, opportunities, and required decisions.
- Work with stakeholders to develop, monitor, and track project objectives and KPIs.
- Conduct operational and financial analysis to ensure efficient project delivery and recommend improvements where needed.
- Ensure high‑quality engagement, training, compliance, and budget management throughout all project activities.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
We’re looking for someone with:
- Proven track record of delivering business change initiatives while effectively managing multiple workstreams.
- Comprehensive understanding of Waterfall and Agile methodologies, with the capability to apply the most suitable approach to meet project objectives.
- Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
- Experience working collaboratively across multiple teams or departments to drive shared outcomes.
- Strong organisational skills, with experience in planning, tracking, and reporting project progress, risks, and dependencies.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
Job Title: Health Engagement Manager (North)
Location: Home Based covering the North of England.Candidate should ideally reside in the area as there is a requirement to be able to travel across the north of England to attend meetings, events and training.
Hours: 35 hours per week
Contract type: 12 month fixed- term contract
Salary: £44, 505 per annum (home based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone with excellent influencing and relationship skills, you will be able to work with a range of key stakeholders, including NHS organisations, clinical teams, and national and regional charities.
- Someone with a proven track record of forming, developing, and evaluating new partnerships to drive change and deliver strategic outcomes.
- Someone with an expert understanding in measuring service outcomes, you will be responsible for providing the evidence of quality, impact and cost effectiveness for services funded and provided by Teenage Cancer Trust within your regions.
- Someone who can work strategically to create robust service delivery plans that will improve outcomes and reduce inequity for young people with cancer.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Please note that incomplete applications will not be considered.
Key dates:
Applications by 2nd March 2026, 1st stage interviews on week commencing 16th March 2026 online and 2nd Stage interviews on week commencing 23rd March 2026 in person in London.
What we offer:
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Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
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Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
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Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
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Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
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Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
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Health Cashback Plan: access a health cashback plan to cover medical expenses.
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Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
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Discount scheme: access exclusive savings at various high street retailers and gyms.
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Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
The Katie Piper Foundation is a small, national charity founded in 2009 by Katie Piper, a burns survivor. We exist to provide rehabilitation to survivors of life-altering burns and traumatic scarring.
This is a new and varied role where you will be responsible for the development of our supporter-led fundraising and challenge events portfolio, be involved in event management and administration and provide exceptional stewardship to maximise fundraising from supporters and donors. You will be part of a small but talented team full of passion for fundraising and this life-transforming cause.
This is a home based part time role. We welcome fexible working and will work with you to find a working pattern which suits us all.
Working closely with the Corporate and Partnerships Manager and Communications and Storytelling Manager, you’ll amplify our reach, ensuring we can continue delivering life-changing rehabilitation services.
As our Fundraising Manager, you will take the reins in shaping and executing an ambitious annual fundraising plan. Your mission? To grow supporter-led fundraising income by spotting opportunities and championing third-party events that inspire our supporters. You’ll also craft an engaging, inclusive community fundraising plan, building a thriving network of supporters and empowering survivors to get involved, and support our events programme, including our annual carol concert.
But that’s not all. You’ll play a key role in driving diverse income-generating initiatives, ensuring the charity remains strong and sustainable. Your work will directly fuel our ability to offer vital therapy and rehabilitation, creating real, lasting change in the lives of survivors.
Find out more in the job pack and feel free to get in touch for an informal chat
The client requests no contact from agencies or media sales.
We are looking for a skilled and energetic Fundraiser to lead revenue generation at this outstanding, award-winning, international charity. Working alongside the Director, there is exceptional scope for securing the support of high net-worth individuals, regular givers and Trusts and Foundations. This is a new post and you will have an important role in shaping the future of HYT.
Please see attached the full job description below.
HYT is an award-winning charity transforming lives in Uganda, through climate-friendly building, better water and sanitation and vocational training



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a part-time Charity Manager to lead the day-to-day delivery of our work.
XLH UK are a small UK patient charity supporting people affected by X-linked hypophosphataemia (XLH), a rare genetic condition which affects people of all ages. This is a varied, people-focused role, ideal for someone who enjoys coordinating activity, working with volunteers and partners, and making a tangible difference in a small organisation.
What You’ll Do
- Coordinate volunteers and contractors supporting community engagement
- Manage charity communications and website
- Liaise with healthcare professionals, researchers and partners
- Support awareness, advocacy and pathways to best care
- Monitor and support public fundraising and grant applications
- Lead delivery of our annual community event
- Maintain systems, data and meeting administration
What We’re Looking For
- A self-starter with strong organisational and communication skills
- Experience working in a charity, health or community setting
- Competent IT literacy, for remote management using Microsoft solutions
- Confidence to coordinate people and projects
- An interest in patient advocacy and improving healthcare pathways
What We Offer
An opportunity to build upon the record of success of this friendly charity, plus
· Flexible working hours and location
· A supportive trustee board
· A meaningful role with visible impact for patients and families
Our Values
The mission of XLH UK is to help those with XLH and their families through research, support and advocacy. Our core values – accountability, integrity and transparency – underpin our organisation.
XLH UK is a friendly and inclusive organization and actively promotes equality of opportunity for all. We welcome all applications from a wide range of candidates.
Please include contact details for two referees on your CV.
Our mission is to help those with XLH and their families through research, support and advocacy.
The client requests no contact from agencies or media sales.
Hours: Part Time (21 hours per week)
Contract: Fixed term to end of January 2028.
Salary: £26,100 – £28,200 pro rata (£43,500 - £47,000 FTE)
This is an important project working in partnership with Government, the NHS, partners and affected communities as part of national memorial activities to reflect on the impact of Covid-19 for people across the UK.
The contract is linked to the anticipated development and delivery timeline of the Reflection Spaces project, which is the primary focus of the role.
Key Relationships: Programme Leads, COO, Director of Strategic Engagement, AD Finance and Operations, Trustees, External Partners
Overall Purpose
The Project Manager will work with NHS member charities and key stakeholders to design, lead and manage a high-profile programme of activity alongside key partners and those with lived experience to create memorial reflection spaces for communities most impacted by COVID-19. This is referred to in this document at the ‘Reflection Spaces’ project.
You will bring a dynamic, can do approach to support the design and delivery of the Reflection Spaces project, ensuring collaboration across a wide range of stakeholders, including our identified NHS Member Charities, voluntary sector organisations, funders, evaluators and government officials to create beautiful high quality and reflective spaces supportive of those experiencing bereavement with creative elements to mark their significance.
It involves working collaboratively with a wide range of stakeholders including our member charities, NHS trusts, funders, evaluators, and government officials, and ensuring initiatives are delivered successfully.
Overall Objectives
To support the design and implementation of new sensory reflection spaces that create a living memory and legacy for communities of those lost during the pandemic. The new COVID-19 memorials will be created across the country that reflect the importance of green spaces to the nation during the pandemic for health and wellbeing, and to bring people together in remembrance and commemoration to those who have experienced loss.
To convene and engage stakeholders to inform the national elements of the project including development of the creative brief, ensuring a golden thread that brings all of the locally funded projects together.
You will coordinate teams, stakeholders and partners to ensure high quality delivery, excellent interpretation and relevance through codesign to represent the user needs from established steering and engagement groups to ensure quality and impact.
You may also be required to oversee other NHS Charities Together initiatives successfully so they deliver on their objectives, managing stakeholders, and are delivered on time and to budget - in particular the Green Communities project, which is an existing grant programme with NHS Charities to create and improve green spaces and help improve the nation’s health.
Key Responsibilities
Project Design and Development
- Work with the Programme Leads and SRO to develop the Reflection Spaces project from design to implementation considering sustainability and legacy of local project design and implementation with NHS charity members.
- Managing high profile stakeholder relationships and partners across government, horticultural partners and bereavement organisations to codesign the programme of activity and/or high level design brief to guide local project delivery.
- Establish evaluation requirements for the programme and projects delivered at a local level and in line with partners involved, leading processes to convene, capture and share evidence, data and insight to support knowledge of impact for users of the spaces. Commission and manage external evaluations where appropriate, ensuring quality and alignment with project aims.
- Plan funding aspects of the programme allocating awards to chosen NHS Charities able to support the requirements of the spaces as per brief.
- Develop project plans with clear objectives, timelines, milestones and manage and monitor associated budget, ensuring that projects are financially sustainable and cover our costs.
Delivery and Management
- Lead initiatives, in particular the Reflection Spaces project, to ensure they are delivered on time, within scope and budget.
- Establish and oversee robust project governance, risk management, and reporting processes, maintaining strong administration and compliance throughout
- Regularly review and monitor impact against the goals of the programme, ensuring the benefits and impact we seek are being achieved
- Provide line management of staff where required, such as the Senior Projects Officer working across our other related greening projects
- Manage project resources and staff effectively, fostering a collaborative team culture and supporting and ensuring team members are empowered
- Support or lead the process of securing appropriate partnership propositions, selecting service contracts or grant arrangements where appropriate, with regard to considerations such as control and VAT efficiency. Where multiple potential partners exist, ensure we have effective decision making to select the most appropriate partnerships in line with our strategic criteria, either through procurement or application assessments and establish appropriate tender processes for artistic commissioning.
- Manage contracts or grant arrangements with external partners, including evaluators and delivery organisations, delegating as required; lead or support negotiations as needed and ensure partners meet their obligations.
- Oversee and manage the delivery of the Greener Communities project to completion.
Stakeholder Engagement & Collaboration
- Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce and steer projects collaboratively.
- Facilitating and supporting engagement to harness lived experience voice to inform the design and delivery of locally delivered projects to ensure relevance and suitability of spaces and also to support national commemoration events such as the National Day of Reflection.
- Manage stakeholder relationships throughout the lifecycle of each project, ensuring effective communication and engagement.
- Provide support and guidance to member charities through the projects we fund, enabling high quality spaces and user experience and outcomes.
- Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities
- Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally and bringing your experience of greening for health.
- Work collaboratively with teams across the organisation to plan commemorative events around the National Day of Reflection and to support the design of communication plans.
Creative Arts Installation
- Lead the creative arts commissioning aspects of the Reflection Spaces project in collaboration with partners to ensure spaces have interpretation and recognition around their purpose and also any installation artwork featuring across all sites acting as the golden thread for the programme.
- Identify and build effective relationships with new stakeholders and funders who are required for the artistic aspects of the Reflection Spaces project to support ambition, working collaboratively to secure income such Arts Council applications or equivalent for the devolved nations such as Creative Scotland.
- Establish creative steering groups that help to codesign artistic aspects that will establish interpretation of the spaces and create a ‘golden thread’ unifying the spaces
Other duties
- Visibly live NHS Charities Togethers values of Human, Collaborative and Pioneering, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Work with organisational systems to capture and share stakeholder interactions in a timely manner
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-227 012
An excellent opportunity has arisen to join the Pancreatic Cancer Action team as our new Digital Marketing Lead! We’re looking for an experienced, data-driven digital marketer who is a creative thinker and keen to innovate and continually grow and develop our digital channels. As a small team, we need someone who thinks strategically and thrives with a hands-on, operational role.
Pancreatic Cancer Action is a national charity, dedicated to saving lives through early diagnosis. This post has a pivotal role to play in delivering our mission by increasing brand visibility, raising awareness amongst all our audiences and supporting the generation of income across the UK.
This exciting role will lead all our digital marketing channels and activities, with responsibility for delivering high-quality, creative and engaging content to our digital audiences. You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.
Our new Digital Marketing Lead needs to be proficient in website management and development, managing social media marketing, content marketing, email marketing, with a big emphasis on delivering results through paid media, SEO, SEM, and PPC.
This is a fantastic opportunity to become part of a small but dynamic and fun team, really making a difference to an expanding charity.
Main responsibilities
- Lead all our digital marketing channels and activities with responsibility for delivering high-quality, creative and engaging content to our digital audiences.
- Communicate Pancreatic Cancer Action’s strategic objectives - and all the activities that underpin them - to UK audiences. These include:
- Raising public awareness and knowledge of pancreatic cancer and its symptoms.
- Education, awareness and training for the medical and healthcare communities.
- Funding research specifically into early diagnosis of pancreatic cancer.
- Providing high-quality health information and publications.
- Manage, develop and update the Pancreatic Cancer Action website. You will also oversee the ongoing technical management of our website (alongside our external agency).
- You will deliver results through paid media advertising, SEO, SEO, SEM, and PPC.
- Contribute to the creation and implementation of a digital and social media strategy.
- You will support Pancreatic Cancer Action’s mission by increasing brand visibility, raising awareness amongst all of our audiences and supporting the generation of income across the UK.
- You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.
- You will lead our social media marketing, content marketing, email marketing, website management and development.
- Be responsible for designing and creating engaging and relevant content for all our channels.
- Monitor the financial spend of agreed areas of responsibility, working within agreed budgets.
Website management
- Manage, develop and update the Pancreatic Cancer Action website.
- Working alongside our external agency, you will oversee the ongoing technical management of our website. Having Django CMS experience would be an advantage.
- You will ensure compliance with best practice and focus on continually improving users’ experience.
- Ensure Pancreatic Cancer Action benefits from integrating our CRM and other software into the website.
- Ensure that content is regularly reviewed and updated, and new content is added to the site regularly (blogs, news etc.).
SEO
- Develop and implement SEO strategies to improve organic search rankings and drive website traffic.
- Conduct keyword research, on-page optimisation and technical SEO audits.
- Monitor, analyse and report on SEO performance.
Paid Media
- This is a vital and rapidly growing area for the charity, and this role will manage all paid-for digital marketing, including lead generation and acquisition (Meta, Google, etc.).
- Create advertising campaigns and ensure effective tracking, monitoring, improvements, evaluation, and reporting of campaigns.
- Oversee our Google Ads grant (PPC) and (CRO) Google Tag Manager.
- Manage our main Google Ads account and launch Search, Display, and YouTube advertising for our digital-first Pancreatic Cancer Awareness Month campaign.
- Deliver detailed advertising reporting using Looker Studio or other similar digital dashboards.
Digital content
- Manage and maintain the content calendar, including planning and scheduling content that aligns to both Pancreatic Cancer Action and project objectives.
- Create and manage the sourcing of high-quality content for blogs, website pages, social media posts, email content and for all other digital channels.
- Write, edit and proofread content to ensure clarity, accuracy, and alignment to Pancreatic Cancer Action’s Text and Brand Guidelines.
- Create engaging design assets for use across all digital channels, including video and animation.
- Responsibility for pixels and unique identifiers for analytics.
Social media
- Work with the Head of Marketing and Communications to develop a social media strategy and set goals to increase brand awareness and engagement.
- To be responsible for all Pancreatic Cancer Action social media channels, including design and content development, scheduling, optimising, and reporting.
- Work with our Marketing and Communications Executive to manage social media channels on a day-to day-basis, engaging with Pancreatic Cancer Action audiences by responding to comments and queries and being proactive to find out more and nurture relationships.
- Plan social media campaigns in line with other marketing and communications or charity-wide activities.
- Use social media analytics to generate regular reports, using results to inform future day-to-day work and campaigns.
- Spot social media trends and industry best practice, advising on best social media content, tactics, and new technologies.
- Form relationships with key social media influencers to help grow our reach.
Email marketing
- Create and distribute monthly e-newsletters to Pancreatic Cancer Action segmented subscribers.
- Create and distribute email campaigns to segmented audiences.
- Develop email schedules for awareness and acquisition campaigns.
- Create and manage automated email sequences.
- Segment email lists and ensure personalised messaging for targeted audiences.
- Support ongoing CRM project work to ensure we maximise the data held and its ability to drive campaign and activity success.
Working as part of a team
- Be an integral part of the Marketing and Communications team, including a Marketing and Communications Executive, a PR and Communications Lead and the Head of Marketing and Communications.
- Support the Marketing and Communications team and help cover their areas when needed.
- Provide Digital Marketing expertise to the whole PCA team.
Other duties
- Be a brand ambassador, providing advice on the consistent use of Pancreatic Cancer Action’s brand.
- Travel across the UK to attend meetings, events and activities when needed.
- Deputise for the Head of Marketing and Communications when needed.
- Any other duty that the Head of Marketing and Communication considers appropriate.
While every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail.
*** Shortlisting will be aligned to the Person Specification for this role. Please ensure you read the supporting document ***
Hours of Work: 35 hours per week
Reports to: Head of Marketing and Communications
Salary: £30,000 - £32,000, dependent on experience
Location: Home-based
Closing Date: Sunday 8th March 2026 (midnight)
Interview Date: Wednesday 18th March 2026
Our mission is to improve the survival rates of pancreatic cancer by ensuring more people are diagnosed early and in time for surgery.
The client requests no contact from agencies or media sales.
Hope and Homes for Children is looking for a strategic and results-driven marketing leader as Head of Campaigns and Marketing to drive the next stage of our brand and public engagement journey and help millions of separated children get Back to Family.
About the role:
As our Head of Campaigns and Marketing, you’ll lead on the continued development of our brand and the planning, design, and execution of impactful campaigns that inspire action. You will provide leadership of our communication and marketing team, championing creative marketing and PR approaches that strengthen our influence, boost awareness, expand our reach, and drive fundraising results to help us achieve our mission — to eliminate orphanages and ensure every child grows up in a safe, loving family.
About you:
We are looking for a talented Marketing leader with a proven track record of developing and delivering integrated brand, marketing and communications strategies across multiple channels, ideally within the charity sector. You will have demonstrable experience leading high-impact campaigns spanning PR, media, corporate partnerships and influencer engagement to drive income growth, alongside the ability to engage, collaborate and influence senior stakeholders. You will also bring operational and strong expertise in developing core messaging and brand assets, analysing and optimising campaign performance, and applying best practice in income-generating marketing. A strong understanding of digital channels, including social media, SEO and paid advertising, is essential. The role requires an inspiring leader with experience managing budgets and multidisciplinary teams, including digital marketing and PR professionals and agencies. As well as a clear commitment to our mission, behaviours and values, you will be someone who takes accountability, has excellent communication and interpersonal skills combining strategic thinking and operational delivery.
About Hope and Homes for Children:
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
Salary: £60,000 to £65,000 per annum, including any London weighting if applicable.
Location: Remote working with monthly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week.
Hours: 37.5 hours per week.
Closing Date: The final cut off for applications is 5pm on 18th March 2026 so please get in touch if you have the right skills, experience and passion for our cause.
To apply, please upload your CV and a brief covering letter indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills, experience, your values and how you work make you suitable for the role.
There will be a two stage interview process with following provisional dates:
· First stage on line interview on 26th March 2026
· Second stage face to face interview on 8th April 2026 (in our London offices)
Other information: This post requires the post holder to have, or be able to obtain, the right to work in the UK and will be subject to a DBS check.
Hope and Homes for Children actively encourages diversity, equity and inclusion, and we look to recruit a diverse range of people to reflect the communities in which we live, as we believe this will strengthen our ability to deliver our mission of eliminating orphanages.
You may also have experience in the following: Marketing Director, Head of Marketing, Campaigns Director, Communications Director, Brand Manager, Marketing Manager – Charity Sector, Fundraising Marketing Lead, Digital Marketing Director, PR and Communications Manager, Integrated Marketing Manager, Senior Marketing Strategist, Social Media & Campaigns Lead, Marketing and Engagement Director, Brand and Communications Lead, Nonprofit Marketing Manager
REF-227 009
The Policy and Campaigns Manager leads ADUK in championing reforms that pave the way for better access for all disabled people partnered with a highly trained assistance dog. Through dynamic campaigns and impactful initiatives, this role is pivotal to how ADUK amplifies the voices of those whose lives are transformed by these life changing dogs, ensuring that their rights are protected for years to come.
Key Responsibilities
- In partnership with the Executive Director (ED), continue to develop a compelling case for taking a standards-based approach to the training and welfare of assistance dogs.
- Gather, analyse and apply robust evidence to strengthen ADUK’s credibility, influence and voice on key policy and campaigning issues.
- Work with the ED to identify and progress opportunities for ADUK and its members to engage with policymakers, regulators and other decision-makers, and to support positive policy change.
- Develop and deliver written and in-person reports and briefings for different audiences, including politicians, policy officials, and other decision-makers.
- Collaborate with the ED and Head of Education and Allyship to develop relationships with key stakeholders.
- Lead, manage and convene the ADUK Advisory Panel, ensuring it operates effectively and informs ADUK’s policy and campaigning work.
- Monitor legislation and policy developments relevant to assistance dogs and dog welfare and communicate these as appropriate to members.
- Support the ED with the delivery of ADUK’s policy function, including the preparation of policy statements, briefing papers, media responses, and submissions to consultations and inquiries.
- Provide informed policy advice to the ED on priority issues affecting ADUK and its members.
- Represent ADUK externally, articulating its policy positions at meetings, events and forums, where appropriate.
- Take responsibility for projects, with the support of the Executive Director where appropriate, including joint work with partner organisations.
- Organise meetings, policy roundtables, expert workshops, policy training and other events.
- Provide information and support to service providers on assistance dog policies to promote access rights for disabled people with assistance dogs.
Knowledge, Skills, and Attributes:
Essential – applicants will:
- Have experience working in a policy, public affairs/campaigning role, with a solid understanding of how the policy development process works and how to influence national policy.
- Experience in convening and facilitating advisory groups, panels or stakeholder forums to support organisational decision-making.
- Experience in planning and delivering events, workshops or meetings that support policy, stakeholder engagement or organisational aims
- Have the ability to analyse and interpret information from a range of sources.
- Have strong interpersonal skills including being able to develop positive and effective working relationships with a diverse range of people and organisations.
- Have the ability to act on your own initiative and develop new work.
- Be comfortable maintaining existing policy positions and relationships.
- Have experience in communicating complex ideas or processes to a range of diverse audiences.
- Have excellent writing and verbal communication skills and experience in producing briefings, consultation responses and other communications on behalf of an organisation and for a wide range of audiences.
- Represent ADUK with credibility and authority in all external communications
Applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See recruitment pack for full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship.
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.
The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.
The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.
Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.
The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.
At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.
This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.
How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.
This role will require flexibility for occasional travel in England and Wales.
Key responsibilities:
Organisational safeguarding accountability and assurance
- Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
- Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
- Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
- Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.
Trauma-informed safeguarding practice and oversight
- Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
- Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
- Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
- Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
- Support staff through reflective supervision, guidance, and training to respond effectively.
- Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
- Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
- Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
- Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.
Policy, compliance and organisational assurance
- Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
- Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
- Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.
Culture, capability and continuous improvement
- Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
- Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
- Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
- Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.
Equity, inclusion and anti-racist safeguarding
- Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
- Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
- Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.
Partnership working and external accountability
- Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
- Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.
Experience (Essential)
- Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
- Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
- Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
- Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
- Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
- Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
- Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.
Knowledge (Essential)
- Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
- Up-to-date knowledge of children’s and adult social care systems.
- Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
- Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
- Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
- Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements
Skills and abilities (Essential)
- Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
- Calm, credible, and reflective approach in ambiguous or high-pressure situations.
- Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
- Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
- Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
- Ability to work collaboratively across wide-ranging professional teams and external partners.
- Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.
Qualifications (Essential)
- Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
- Evidence of ongoing professional development in safeguarding children and adults.
- Permission to work in the UK.
Attributes and general characteristics (Essential)
- Commitment to the values, aims, and objectives of Kinship.
- Respectful, empathetic approach to working with individuals from diverse backgrounds.
- Flexible and willing to travel across England as required.
- Excellent written and spoken English.
Desirable
- Lived experience of kinship care.
- Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
- Experience in innovation and continuous improvement within safeguarding practice or organisational culture.
How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026.
For all questions, please provide a maximum of 250 words per answer.
1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career? Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to.
2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.
3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response?
4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed?
5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Community Officer, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.
The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.
Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.
1) Cross-Functional Coordination
- Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand.
- Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
- Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
- Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).
2) Food Sourcing Support
- Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
- Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow.
- Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
- Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
- Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
- Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
- Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.
3) Member Support & Service Delivery
- Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
- Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
- Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
- Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
- Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
- Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.
4) Data, CRM & Reporting
- Maintain accurate member records in Salesforce and ensure data integrity across systems.
- Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
- Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
- Contribute to KPI monitoring across both Membership and Food functions.
5) Compliance, Food Safety & Member Standards
- Operate in accordance with the FareShare Food Safety Manual and maintain required training.
- Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
- Conduct in-person compliance visits with member organisations as required.
- Provide administrative support for product recalls, safety notices and compliance-related communication.
Person Specification
Essential Criteria
- Experience or knowledge working in an operational, coordination or customer/member support role.
- Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
- Confidence working with data and digital systems.
- Excellent communication and relationship-building skills, able to coordinate across teams and externally.
Desirable
- Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
- Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
- Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
- Experience working in a charity, community food environment or membership-based service.
- Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
- Comfortable representing an organisation externally.
- Experience supporting projects or campaigns, including administration, coordination and communication tasks.
- Attention to detail in compliance-related work.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)
Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.
Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.
We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.
Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.
We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.
If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.
Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.