Communications and engagement manager jobs

About Dreams Come True

We work with children who have it tough. Right now, there are thousands of children who need our support. They live in the highest areas of deprivation in the country, some are living with a disability, some are living with serious illness, and some are living with life-limiting conditions. These children deserve our attention.

We believe that every child and young person has a right to dream, no matter who they are, and where they live. Our dreams makers work with these children to bring moments of magic and deliver lasting impact.

Purpose of the role

Reporting to the Fundraising Manager, the Community & Events Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support with a focus on income generation, supporter stewardship and data accuracy. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our community and events supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, community, corporate and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends to attend and support events.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK. 

Please find attached the full job description and person specification.

Hybrid/London (50% office attendance)

We are seeking a Grants Manager to join the Research Talent, Policy and Programmes Team and take oversight for the delivery of a sub-set of the Academy’s UK and international grants portfolio to support our strategy, and – notably - our strategic priority to support the next generation of researchers to reach their full potential.

Working in a small team gives you the opportunity to develop line management skills, set and manage your budgets and be directly involved in securing funding for our schemes. You will keep abreast of developments in UK medical research funding policies and the wider career policy context to ensure that the Academy's grants schemes remain innovative, attractive and fit for purpose.

What you will be doing

Scheme Delivery

• Managing a subset of our portfolio of UK and/or international grant schemes, maintaining and developing robust operational processes in accordance with the high standards of the Academy.
• Drafting funding proposals, in liaison with the Head of Grant Schemes, for existing and potential new schemes.
• Developing and implementing new grants schemes and all associated processes and documentation, as required.
• Producing high-quality reports, briefing and updates for both an internal and external audience. This includes the preparation of papers for Council, Officers and other Academy meetings, as required.
• Being mindful of national and international developments in grant-making and exploring how the Academy’s schemes align with other emerging initiatives.
• Working with senior management to ensure the Academy implements best practice.
• Supporting with the monitoring of grant progress.

Line Management

• Line managing the Senior Grants Officer and overseeing their development.
• Supporting the Senior Grants Officer to administer their portfolio of grants, to include dealing with enquiries; the promotion of schemes; eligibility checking of applications; the organisation of peer review; the preparation of committee papers; attendance at panel meetings; providing reports and financial information; the awarding of the grants and their continued management; and providing feedback to both successful and unsuccessful applicants.
• Project managing and supporting other Senior Grants Officers.

Budgeting

• Developing and managing the budgets for a portfolio of grant schemes and/or activities, in line with internal management systems, to include the regular forecasting and monitoring of expenditure.
• Working closely with the Finance Department.

Stakeholder Engagement and Partnership Development

• Establishing contacts and liaising with a range of stakeholders, including Higher Education Institutions, funding agencies, delivery partners, other professional bodies and early research leaders, in order to ensure the Academy offer is reflective of the current landscape and that we are responsive to continued developments.
• Liaising with the Academy’s Communications and Policy teams to ensure the grant schemes relate to the Academy’s wider strategy and to raise the profile of our schemes.
• Working across the organisation, with individuals from different departments and at varying levels of seniority.

Other Responsibilities

• Developing and overseeing meetings and celebrations for award holders, including regular inductions, training workshops and scientific meetings.
• Undertaking any other ad-hoc duties that can be reasonably expected of this post.

What you’ll bring to the role

• Excellent interpersonal and communication skills (verbal and written).
• A confident and friendly team player/collaborator (within and across teams), who is comfortable dealing with individuals at a senior level.
• An enthusiasm (and ideally experience) for line management and helping others to develop.
• Experience and understanding of the medical research/academic environment.
• An interest in biomedical and health research.
• High level numeracy.
• Excellent IT skills.
• The ability to think analytically.
• A demonstrable ability to effectively build and maintain partnerships/networks.
• Excellent organisational skills.
• The ability to travel from time-to-time - either in the UK or overseas.

Benefits

We provide our staff with a comprehensive benefits package, including:

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
• Life assurance at three times your salary.
• Hybrid and agile working. 50% office attendance.
• 26 days annual leave, plus Christmas closure days and bank holidays.
• Buying and selling leave.
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
• Support through tailored learning and development.
• A range of enhanced benefits become available once you’ve completed your probation period.

If you have any queries about this vacancy, please contact James Harden.

For more information and to apply, please visit our careers page.

Closing date: 5.00pm on 10 April 2026.

Interview date: w/c 20 April 2026 (online).

Role Purpose

To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

Email and CRM marketing

· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.

Product leadership

· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.

Analysis and insight and performance

· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation.  Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making. 

Consultancy and stakeholder management

· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.

Digital marketing project management

· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.

Person Specification

Core Knowledge

· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.

· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities

· Excellent understanding of email copy and content best practice

· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice

· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.

Essential Skills

• Data analysis and converting this to actionable strategies
• Excellent stakeholder management and relationship building skills
• Able to influence decisions, demonstrates collaborative approach
• Ability to think strategically and practically deliver
• Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment

· Problem solving approach, giving strategic direction

· Process review and improvement skills

Key Experience

• Leading and delivering digital projects and outcomes
• Leading email strategy and function
• Ensuring best practice and compliance
• Performance measurement and reporting skills
• Team leadership
• Managing relationships with suppliers and agencies

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42 to E3 £46,068.16

Last day to apply

29/03/2026

The Community Fundraising Manager is responsible for leading and growing the hospice’s community income portfolio, driving sustainable voluntary income through grassroots engagement, volunteer mobilisation and campaign development.

The post holder will hold accountability for income generated through all community fundraising activity, alongside key community campaigns such as Rudolph Run, Bunny Hop and Coffee Morning.

They will develop and implement a community growth strategy that expands geographic reach, strengthens supporter stewardship and builds a structured volunteer programme to extend capacity and deepen local engagement.

The Community Fundraising Manager will lead high value community supporter relationships, provide operational oversight of campaign delivery and line manage the Community Fundraiser to ensure achievement of income targets and excellent supporter experience.

Knowledge and experience

Essential

·Experience of leading and developing community fundraising activity.

·Proven track record of achieving income targets.

·Experience of managing income and expenditure budgets.

·Experience of building and stewarding supporter relationships.

·Experience of line management and performance development.

·Experience of developing and delivering fundraising campaigns.

·Strong understanding of data, reporting and income forecasting.

Desirable

·Experience of developing volunteer ambassador or volunteer led programmes.

·Experience of working within a hospice or charity environment.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong leadership and coaching skills.

·Excellent interpersonal and relationship building skills.

·Commercial awareness and ability to analyse income performance.

·Ability to prioritise and manage multiple campaigns.

·Effective diary management and organisational skills.

·Confident communicator and presenter.

Personal Attributes

·Empathetic

·Team player

·Collaborative

·Resilient

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

We are World Horse Welfare. For almost 100 years, we’ve been inspiring people to put the horse at the centre of how we think, act and care for them – in the UK and across the globe. We’ll always be there, committed to improving welfare, whatever it takes. Because every horse matters.

We are looking for a creative, enthusiastic and dynamic fundraiser to join our ambitious Individual Giving team as World Horse Welfare approaches its centenary anniversary. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel our revenue generating efforts.

Key Responsibilities:

• Deliver multi‑channel fundraising campaigns from concept to evaluation.
• Create engaging supporter communications and sourcing compelling content across the charity.
• Use data insights to monitor campaign performance to guide future activity.
• Support income generation through effective online shop management.
• Help prepare for and attend events as an engaged and informed representative of the charity.
• Work collaboratively with teams and external suppliers to ensure timely, cost‑effective, supporter‑centred delivery.

About you:
This is a role for someone who thrives on variety, is confident across multiple digital platforms and brings creativity and assurance to managing projects. You’ll be a team player who is trusted to contribute and learn quickly, and you’ll have a proven ability to grow income and deliver successful campaigns. With strong copywriting skills grounded in SEO best practice, you’ll use data to guide decisions, analyse trends and leverage social media to support fundraising. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.

What we offer:

• Generous pension scheme and cash health plan.
• Paid employee sickness absence scheme and compassionate leave.
• Death in service benefit of 4x annual salary.
• Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown).

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.

Closing date: Sunday 12th of April 2026

Digital Volunteer Engagement Officer

Leith, Edinburgh / Hybrid, will consider remote working

£25,500 per annum, pro rata

Permanent, Part time - 17.5 hours per week

About us:

For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The Role:

We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust’s ~600 volunteers through a variety of digital tools and platforms. Working as part of the Trust’s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation.

In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust’s online Volunteer Management System, supporting the volunteers and staff who use it.

This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required. 

Main objectives

1. Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement.
2. Produce and maintain online volunteer training and support through the Trust’s e-learning platform.
3. Produce engaging volunteer communications such as e-newsletters, blogs and social media content.
4. Maintain the Trust’s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers.
5. Provide support for volunteers and volunteer managers who use the Trust’s volunteer management system.
6. Promote and further develop a volunteering culture for the Trust.

The successful candidate will ideally:

• Have experience creating a range of high-quality digital engagement resources
• Have experience using Content Management Systems
• Be motivational, enthusiastic and engaging
• Have excellent written and visual communication skills
• Have a good understanding of volunteer management and the volunteer experience
• Have a good understanding of GDPR and its relevance to volunteer management

What we offer:

• Salary sacrifice schemes including Cycle to Work & Pension schemes.
• We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
• One Wellness Hour per week
• Enhanced Pension rate upon completion of probation
• Sick Pay Allowance
• Enhanced Maternity/ Paternity Leave
• Training and Development

Closing date for applications: 26th April 2026, midnight

Interviews will be held on: WC 4th May

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

We are seeking a proactive, strategic and donor-centred fundraiser to lead and implement our

Individual Giving and emerging Legacy Giving programmes. This role is ideal for a fundraiser with experience in donor stewardship, campaign development and relationship-based fundraising who is ready to play a key role in growing sustainable voluntary income.

You will lead on the end-to-end delivery of supporter acquisition, retention, and stewardship plans, ensuring that every donor feels valued and understands the impact of their support. Alongside managing an established portfolio, you will proactively build a strong pipeline of new prospects, driving year‑on‑year income growth.

In addition, you will lead the development of our first Legacy Giving programme. With no formal legacy activity in place and a large, engaged volunteer network, this is a unique opportunity to establish a long-term income stream from the ground-up – raising awareness, creating accessible materials and nurturing warm supporters who may consider leaving a gift in their Will.

This role blends strategic planning with “hands-on” campaign delivery. You will use insights from supporter data to refine supporter journeys across both digital and traditional channels, managing budgets and key relationships to achieve our growth targets. We are a growing charity, and this role offers the opportunity to innovate and shape the future of our Individual Giving and Legacy Giving programmes with strong support from Head of Fundraising and the CEO.

Main Duties and Responsibilities:

• Develop and implement a year‑round Individual Giving strategy to acquire new supporters and increase donor loyalty.
• Plan and deliver multi‑channel fundraising campaigns including two established annual Big Give campaigns.
• Plan and deliver legacy awareness moments throughout the year (e.g., Remember A Charity Week).
• Monitor and strengthen donor retention, reactivation and upgrade strategies through consistent, high‑quality stewardship.
• Build strong relationships through meetings, events, tailored communications and impact reporting.
• Work with Head of Fundraising, SMT and Trustees to support high-value donor engagement.
• Lead the creation and delivery of Schoolreaders first Legacy Giving strategy.
• Develop clear and accessible legacy information for supporters, volunteers and the wider public.
• Collaborate closely with the Comms Manager to develop impactful campaign assets and compelling stewardship content and legacy messages across multiple channels.
• Ensure all donations and supporter interactions are promptly and accurately recorded in the fundraising CRM (Salesforce) and ensure donors receive timely and well‑managed acknowledgements.
• Create personalised cultivation plans, stewardship strategies and donor engagement touchpoints, particularly for the charity’s 100 Club members and HNWI’s.
• Represent Schoolreaders at face-to-face meetings and events to raise the charity’s profile and secure individual support.
• Work alongside colleagues and volunteer County Teams to maximise local and national fundraising opportunities.
• Identify PR opportunities generated by fundraising activities and coordinate with the Comms Manager to optimise visibility and income.

Benefits:

As part of our commitment to making Schoolreaders a great place to work, we offer access to the following employee benefits:

• 25 days annual leave (3 of which must be taken over Christmas), 1 day paid leave for your birthday, plus public/bank holidays (pro-rated for part-time staff)
• Contributory pension scheme
• Access to a free 24/7 support service providing legal, financial, emotional, and medical advice
• A positive, supportive working environment which actively supports a healthy work-life balance
• Charity away days and social events
• Free parking and on-site facilities such as a canteen

Hale Community and Youth Centre is a vibrant, inclusive charity at the heart of the local community. We provide a wide range of services, activities and meeting spaces for people of all ages - from our Community Fridge & Cupboard to community development projects, social activities and events.

We are now looking for a dynamic, values‑driven Centre Manager to lead the day‑to‑day running of the Centre and help shape its future.

You will: 

• Lead the smooth, safe and effective running of the Centre, including the Youth Centre
• Manage and support staff, contractors and volunteers
• Oversee safeguarding, Health & Safety, GDPR and compliance
• Build strong relationships with partners, families and the wider community
• Lead income generation, fundraising and marketing activity
• Support the delivery of high‑quality projects and services
• Promote the Centre’s profile, visibility and impact

You are: 

• A proactive, compassionate leader
• Experienced in managing people and projects
• Skilled in fundraising, marketing or income generation.
• Confident building relationships with diverse groups
• Organised, adaptable and community-minded
• Experienced with your services is desireabl

Why Join Us?

• Supportive and inclusive culture
• Real autonomy and community impact
• Flexible working
• A much-loved community and youth facility

How to Apply

The full Job Description and Person Specification are available to download from our website - please read them before applying.

Closing date: Monday 20th April
Interviews: w/c Monday 4th May

Role Overview:
The Talent Set are delighted to partner with a well-established charity on a fantastic Legacy Engagement Manager role. This position offers the opportunity to create meaningful connections with supporters, enhance legacy giving programmes, and contribute to a cause that directly impacts the lives of pets and their owners.

Key Responsibilities:

• Develop and implement strategies to engage supporters and legacy pledgers through events, email campaigns, and personalised communications.
• Manage supporter journeys, ensuring donors feel valued and inspired to continue their involvement.
• Grow in-memory activity by exploring new avenues to honour supporters’ wishes for their pets’ future care.
• Organise and facilitate supporter events, including onsite visits and engagement activities, to showcase the charity’s work.
• Collaborate with team members to optimise communication approaches, improve sign-up processes, and increase supporter conversion rates.
• Contribute ideas for future campaigns and events, aligning with the charity’s evolving brand and messaging.
• Support the charity’s community engagement initiatives, helping foster a strong supporter community.

Person Specification:

• Proven experience in legacy or charitable fundraising, with a focus on stewardship and supporter engagement.
• Confident communicator, comfortable engaging with diverse audiences both face-to-face and via email.
• Strong organisational skills, with the ability to manage multiple campaigns and events efficiently.
• Creative thinker with a proactive approach to developing supporter retention activities.
• Ability to work collaboratively within a team, sharing ideas and supporting organizational goals.
• Experience organising and supporting onsite events and supporter activities.
• Ability to adapt to changes in branding and messaging while maintaining a customer-centric approach.

What’s on Offer:

• Salary: £35,598 - £43,507 per year
• Location: 2 days per month in Cambridgeshire Office
• Contract: 9-month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links

Responsible to: Director of Governance and Charitable Services

Responsible for: Operational team operating across Herefordshire

Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)

Salary: £30,000

Hours of Work: Full Time – 37.5 hours per week

Key Purpose / WHY?

The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.

Key accountabilities & responsibilities

1. Service Leadership and Delivery

· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire

· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required

· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.

· Meet with commissioners to review service performance quarterly

· Ensure the service is visible and accessible to carers from all communities

· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers

· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website

2. Service Development

· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including

supporting and/or leading on tendering,

· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.

3. Team Management

· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required

· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being

· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation

· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards

· Delegate effectively while maintaining oversight of service quality and manager satisfaction

· Oversee recruitment and inductions of new staff

· Manage leave and staff absence

· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.

4. Partnership and Stakeholder Engagement

· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.

· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.

· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers

· Represent the service at multi-agency meetings and network meetings

· Promote awareness of carer rights and needs within the community through talks and training

General

As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.

We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.

Vision Values

A society where every person who is ill or

disabled and every carer can live well and

enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.

Person Specification

Essential Experience Required Desirable Experience Required

· Experience of leading or managing

frontline services.

· Experience of managing staff and/or

volunteers.

· Experience of safeguarding

responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights

Essential Skills and Abilities Required Desirable Skills and Abilities Required

· Strong leadership and team building

skills.

· Able to look at the bigger picture and

devise plans and priorities that are clearly

aligned to achieving an agreed strategy.

To also contribute to decision-making

and future strategy development.

· Ability to enact and/or manage change.

· Excellent communication and

relationship building skills, able to

communicate effectively with service

users, external partners, funders and

professionals.

· Ability to work co-operatively and

effectively with colleagues across the

organisation.

· Ability to obtain and provide insight and

analysis to ensure funders fully

understand the value of our services and

that we are meeting contract

requirements with a focus on meeting

targets and demonstrating outcomes.

· Capacity to resolve complex and/or

challenging situations with the ability to

influence actions and appropriately and

positively respond to constructive

criticism or challenge.

· Ability to maintain professional

boundaries, including appropriate levels

of confidentiality and the requirements

of GDPR.

Qualifications Required Other Desirable Criteria

· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above

NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement

This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.

This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Location: Reading, Hybrid (twice a month to Reading office)
Hours: Full time
Salary: £41,344 per annum 
Contract Type: Permanent
Campaign Closes: 10th April 2026
Interviews: First stage interviews, WC 20th April. Second Stage interviews WC ​27th April.

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. 

Core Purpose
The Philanthropy Manager will play a critical role in Make-A-Wish UK’s growing Philanthropy team. You will be responsible for building meaningful relationships with high-net-worth individuals and Trusts and Foundations, increasing income, engagement and stewardship, with a focus on developing new relationships with funders. You will also drive key growth through leadership of the Small Trust Mailing and Philanthropy Mid-Value Programmes, utilising insights and best practice to implement new strategies and streamline ways of working.

Job responsibilities

Relationship Management, Stewardship and New Business 

• Personally build and manage a portfolio of high-net-worth individuals and Trust and Foundation prospects and donors, giving between £10,000-£50,000.
• Lead personalised and effective cultivation, asks, engagement and stewardship for your portfolio.
• Contribute to the development of compelling and attractive propositions to increase giving and/or recruit new high value supporters.
• Work effectively with internal and external influencers to engage supporters and create magical moments, bringing them closer to Make-A-Wish UK’s work.
• Manage donor agreements and grant terms and conditions, ensuring compliance and best practice.
• Work collaboratively with the Prospect Development Lead to identify new prospective funders, as well as conducting your own prospect research in line with agreed key priorities, sectors or themes.
• Ensure data is accurate and up to date on our CRM to support effective pipeline management and draw insights.

Strategy, Planning and Delivery of Mid-Level Programmes 

• Build on the design and implementation of a new personalised Philanthropy Mid-Value programme for supporters giving £1-£10K, with the aims of securing, retaining and growing support.
• Lead on enhancing the existing Small Trusts Mailing programme, effectively implementing streamlined processes to increase ROI.
• Collaborate with the Philanthropy Team, and other teams where needed, to forecast income, set targets, and manage your pipeline budget.
• Work closely with the Prospect Development Lead to draw insights, and implement these across the mid-value programmes.
• Continuously review programme success and efficiency, reporting on progress, identifying successes and learnings, as well as progress against KPIs and income targets.

Collaboration & Influence

• Champion a philanthropic mindset across Make-A-Wish UK, acting as an ambassador for the power and value of Major Donor and Trusts and Foundations fundraising.
• Work closely with other teams, including Finance, wishgranting, Insight and Innovation, and Brand Communications and Engagement, to build budgets, report on impact and cultivate, engage, ask and steward your portfolio.
• Act as an ambassador for Make-A-Wish UK at external events, such as high-level fundraising networks, sector forums and conferences.

Job requirements

Essential Criteria

• Experience in working within a Philanthropy Team, with proven success in securing multiple five figure gifts from both high-net-worth individuals and Trusts and Foundations
• Strong experience cultivating cold and/or new prospects and converting them into five figure + donors
• Experience conducting targeted prospect research, identifying new funders against a set criteria or proposition
• Demonstrable track record of creating and implementing successful, data-informed plans resulting in increased income
• Excellent relationship management skills, with the ability to influence, inspire and engage both internal and external stakeholders at a wide range of levels
• Outstanding communication skills, both written and verbal, with the ability to convey complex information in compelling ways tailored to different audiences
• Highly organised and demonstrated ability to work autonomously, manage competing priorities and deliver to deadlines within a fast-paced environment
• Proficiency in using CRM systems (preferably Salesforce) to manage pipelines, analyse data, and generate reports
• Knowledge of UK fundraising regulation, ethics and trends affecting high-net-worth individuals and Trusts and Foundations fundraising
• Strong attention to detail, numeracy and analytical skills, with experience building financial proposals, income forecasts and donor investment cases

Desirable Criteria

• Previous experience running high-value mailing programmes 
• Track-record of securing both restricted and unrestricted income 
• Previous experience recruiting and managing giving club members 
• Experience of working collaboratively with a Prospect Research function, sharing responsibilities and communicating effectively 
• Experience working in a rapidly growing team, managing organisational expectations and flexibly capitalising on emerging opportunities 

Job benefits

• 26 days annual leave with the option to buy/sell annual leave (pro rata for part time)
• Paid Birthday leave
• Flexible & Hybrid working arrangements
• Salary exchange pension scheme 
• Paid volunteering days
• Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more!
• Cycle to work initiative

Development Manager (Individual Giving & Major Donors)

David Shepherd Wildlife Foundation | Shalford, Surrey (Hybrid)
Salary: £40,000–£45,000, dependant on experience

David Shepherd Wildlife Foundation (DSWF) is seeking an experienced and relationship‑driven Development Manager to lead our individual giving and major donor fundraising. This is a pivotal role within a conservation charity dedicated to protecting endangered species across Africa and Asia.

As our Development Manager, you will:

• Shape and deliver strategies for major donors, mid‑level giving, regular giving, adoption programmes and campaign‑led appeals
• Cultivate and steward high‑value donors through personalised engagement
• Oversee donor journeys and ensure an exceptional supporter experience
• Provide strategic leadership for key fundraising events
• Work closely with colleagues across Conservation, Education, Art, Marketing and Finance
• Line manage a Development Executive and play a key role in developing a coordinated, high‑performing fundraising team

We’re looking for someone with:
✔ Proven success in major donor / high‑value individual fundraising
✔ Strong relationship‑building and communication skills
✔ Experience developing donor journeys and direct marketing appeals
✔ Confidence working with senior stakeholders
✔ Passion for wildlife conservation and DSWF’s mission

Why join us?
You’ll be part of a small, committed team making a tangible impact on global wildlife protection. We have invested over £14 million into frontline conservation since 1984 and continue to drive meaningful change through anti-wildlife crime initiatives, education and the power of art.

Role details:

• Hybrid (home + 2 days/week in Shalford, Surrey)
• Full time, 35 hrs/week
• 25 days holiday + bank holidays + extra days at Christmas
• Pension + Employee Assistance Programme
• Start date: As soon as possible

How to apply:
Send your CV and a cover letter (no longer than two pages) by email by midday, Monday 20th April.

We welcome applications from all backgrounds, particularly those underrepresented in conservation and the arts.

The Basics

Our training programme is growing and we need someone to own it — not follow our process, but develop it further. That means new courses, an institutional offer, and growing the number of people we reach. You'll be shaping how the sector learns to communicate and building something with a real community behind it.

About us

Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision-maker. That’s where we come in.

Our training program – including courses like Communicate to Persuade and Generative AI for Policy Communicators – is a key part of how we help the sector get their ideas unstuck. We want to grow this offer, but we need someone to own the engine behind it. You can find out more about our courses on our website. 

The role

As Training Programme Lead, you will be responsible for:

• Growth: Owning the programme's growth strategy, including building an institutional offer for think tanks, foundations, funders, and NGOs.

• Marketing: Running the promotion of our public courses across social channels and professional networks to hit recruitment targets.

• Operations: Managing the student journey, from onboarding and payments to platform management (LMS).

• Development: Working with our course leaders to spot new opportunities and expand what we offer.

• Community: Keeping our alumni community engaged and supported alongside the wider team.

This is a 2 day per week commitment (with opportunity to increase the time as the programme grows).

Who you are

You’ll be someone who knows the world of foundations and non-profits well, you’ve probably worked in a few. Ideally, you’ve got a sense of the kinds of skills that these organisations need to develop (and that a communications consultancy could train on). You’ll also be comfortable in a marketing and sales context, able to argue why an organisation should invest in our training platform, and what benefit it will provide to them.

You will be:

• Intellectually curious: You care about how ideas impact the world

• Commercially minded: You have experience in business development or selling professional services

• A self-starter: You can take a brief and run with it with very little hand-holding

• Facilitation experience: You've run workshops or trainings before and can hold a room.

• Marketing expertise: You understand how to promote a programme, how to build an audience across professional networks, and when to bring in additional expertise (e.g. SEO, PPC specialists) 

• Tech-literate: You’re comfortable managing digital platforms, payments, and comms tools. Experience with Howspace is an advantage.

​Interested?

If this sounds like you, please send us your CV (no more than 2 pages), your LinkedIn profile and a couple of paragraphs on how you would approach growing our training offer for institutions.

Things to note:

1. You need to have the right to work in the already - we cannot sponsor visas for this role.

2. We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Senior Global Fundraising Manager

Contract: 12 Month Fixed-term contract, Maternity Cover, (Part-time or full-time, 4-5 days a week)

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom, Stockholm, Sweden, Canada, New York, United States, Melbourne, or New Delhi, India, subject to right to work eligibility in the respective countries.

The role offers flexible location options. Candidates must align with UK working hours, as the hiring manager is based in the UK, while also maintaining flexibility to accommodate global time zones.

*Each WaterAid office has its own local hybrid working requirements:

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:

• UK: GBP £61,645 per annum with excellent benefits*
• Other locations: Competitive salary packages with excellent benefits, in line with local market rates and dependent on experience

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Senior Global Fundraising Manager will report to the Global Lead for Communications and Fundraising (Executive Director), currently based in WaterAid UK. They will be an integral member of the Global Communications and Fundraising Executive, made up of senior colleagues from across the WaterAid federation.

The WaterAid Federation consists of the International Secretariat, 7 members - Canada, USA, UK, Sweden, India, Japan and Australia, 3 Regional hubs and 22 country programme offices.

About the role

This role will play a strategic part in driving income growth across the WaterAid federation by proactively collaborating and learning, and seeking opportunities to strengthen our collective action, enhancing efficiency and effectiveness. Critically they will play a lead role in developing a long-term global income plan, ensuring that we make the best collective decisions for organisational growth and impact, and ensuring that risk is managed globally. The role holder will work closely with the Executive Director who is the Global Lead for Communications and Fundraising, in overseeing and driving action through the Global Communications and Fundraising Executive (GCFE) made up of communications and fundraising leaders across the federation; and leading key initiatives identified by this group.

In this role, you will;

• Lead the process for the development of a long-term global income generation plan/strategy which maps WaterAid’s growth trajectory, income stream balance, and required enablers and dependencies.
• Takes a lead role in global fundraising projects which address the enablers and dependencies identified in the plan for multiple markets. This could include identifying new approaches such as emergency fundraising; addressing processes and ways of working holding us back; driving efficiencies through centralised procurement.
• Lead on quarterly global performance monitoring and trend analysis – ensuring and supporting all members to provide a qualitative and quantitative overview which enables us to identify trends, opportunities and threats and act upon them. Reporting key findings to WaterAid International where required
• Monitor risk across the income portfolio and support senior fundraisers in managing and mitigating risk identified.
• Identify and coordinate/lead global income generation activities which require central management – including project management of key programmes of work.
• Ensure global engagement in key initiatives is relevant and easy, with low resource impact, for smaller members and Country Programmes (CPs).
• Support the Global Lead for Communications and Fundraising with initiatives which drive global alignment, transparency and effectiveness.

To be successful, you’ll need:

• Demonstrable experience in working on global initiatives with globally dispersed teams
• Excellent collaboration and negotiation skills with the ability to drive integration and alignment. 
• Proven ability to work effectively with stakeholders from across a range of cultures, locations and backgrounds
• Experience of developing complex plans and strategies - monitoring and reporting against them
• Strong knowledge of fundraising practices and experience delivering fundraising campaigns (restricted or unrestricted income generation)
• Ability to analyse fundraising data and create narrative and actions from that to shape continuous improvement

Although not essential, we’d prefer you to have:

• Knowledge of all fundraising streams – public fundraising, philanthropy and trusts, corporate and institutional
• Knowledge of different fundraising markets.
• Ability to flex working hours to ease time zone challenges

Closing date: Applications close 12 PM UK time on Monday, 20th April 2026. Interviews are expected to take place week commencing 27th April.

*Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to apply: Click Apply to answer the pre-screening questions, upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!