Communications And Events Assistant Jobs

This post plays a significant role in the daily life of the Cathedral, and the post holder is responsible for ensuring all visitors have a positive experience, whether they are a sightseer, worshipper, event attendee or local resident.

Duties include leading, training and managing visitor facing staff and volunteers, including our brand-new Visitor Resource Assistants following the launch of our new digital guides. The post holder will work closely with our Volunteer Manager, and the Communications and Events teams to ensure a high-quality visitor experience for all.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the Midlands team. 

About the role 

You’ll provide high quality admin support to the Midlands team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working coproductively with people living with Parkinson’s.

As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s

What you’ll do:

• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required

• Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting 

• Respond to general enquiries in a timely and friendly  fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required

• Maintain digital records on the charity’s data platforms

What you’ll bring:

• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet the business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Ability to work flexibly and from home with some travel and the occasional overnight stay 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

FareShare

Job Description – Executive Assistant to the CEO/COO

Reporting to: CEO Office Manager

Location: London (Hybrid)

Contract: Permanent

Hours: 35 hours a week (will consider P/T up to 28 hrs per week)

Salary: £31,000 -£32,000

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision
 
Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values:  Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

We are looking for an Executive Assistant to support our CEO and COO. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working with colleagues at a senior level, in an office environment, performing a range of administrative duties. Given the dynamic nature of the executive landscape, we will rely on the executive assistant to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.

Objectives of this role

• Support the CEO/COO primarily to ensure the smooth and efficient running of FareShare operations.
• Manage communication and contacts with external stakeholders including network and industry partners and board of trustees.

Main areas of responsibility  

• Scheduling and calendar management, as well as content and flow of information to the leadership team, board of trustees and other external stakeholders
• Inbox management including responding to and redirecting emails and other correspondence as directed.
• Liaise with leadership team and other key colleagues across the organisation.
• Manage information flow in a timely and accurate manner.
• Support the CEO/COO with travel and accommodation arrangements.
• Maintain professionalism and strict discretion and confidentiality.
• Organise and plan events, both internal and off-site on behalf of the CEO/COO
• To undertake any other tasks that would be deemed suitable within this role as directed by line management.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Experience and qualifications.

Essential

• Experience of working as an Executive Assistant, Personal Assistant or similar role; or experience in an administrative role reporting directly to upper management
• Experience of organising internal and external meetings
• Experience of managing a busy diary involving multiple individuals
• Excellent written and verbal communication skills
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.
• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.
• Experience in developing and maintaining internal processes and filing systems.
• Ability to maintain discretion and confidentiality of information

Competencies and behaviours

• A commitment to Equal Opportunities.
• An understanding of, and sympathy with FareShare’s mission.
• Flexibility of approach and ability to work in a team and across other internal teams.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Are you interested in working in a small but busy specialist archive repository? Does acquiring new collections appeal to you? Do you relish the challenge of appraising and cataloguing discreet archive collections? Are you able to think creatively about the collections in your care and committed to audience reach and user satisfaction? Do you enjoy the day-to-day practicalities involved in managing in-person and remote readers? Are you interested in British art history and culture?

The Assistant Archivist will join the Paul Mellon Centre (PMC) at a time of consolidation: formally established just over ten years ago with much of the essential groundwork laid, the archive is now a thriving repository with offers, acquisitions and reader engagement growing at a rapid pace. This position is situated within a small team of five information professionals who work closely together to embed professional best practice and deliver a high standard of service to internal and external audiences.

Who We Need

We are looking for someone who will support the Archivist, Records and Data Protection Manager to successfully manage the demands of a busy and growing repository.

You will assist with the everyday work of a small specialist archive including, in particular, reducing the cataloguing backlog and helping ensure that all archive collections held at PMC have been appraised, catalogued and are accessible to interested audiences. You will help assess offers and liaise with donors regarding the acquisition of new material. You will assist with the promotion of the archive collections, supporting the Centre’s commitment to audience reach and fulfilment. You will have specific responsibility for overseeing the day-to-day operations of the Public Study Room and copying service. You will work to embed best practice across all areas with a view to securing Archive Accreditation.

This role would suit an experienced professional who embraces all aspects of core archival work, thrives on juggling competing demands but also relishes seeing projects through to completion. It requires someone who enjoys thinking creatively about the collections in their care, gains satisfaction from embedding best practice and who possesses attention to detail, enthusiasm and excellent communication skills.

Who We Are

The PMC is an educational charity that champions new ways of understanding British art history and culture. We publish, teach and carry out research, both in London at the Centre and through our online platforms. Our archives, library and lively events programme are open to researchers, students and the public. The Centre’s grants and fellowships enable institutions and individuals to pursue exhibitions, publications, events and scholarly projects. Through all areas of our work, we promote activities that enhance and expand knowledge about British art. The Centre was founded in 1970 by art collector and philanthropist Paul Mellon, and is part of Yale University and partner to the Yale Center for British Art.

The PMC holds and provides access to over forty archive collections relating to the study of British art and architectural history. Alongside its own Institutional Archive, these collections include the research papers of art historians; museum directors and curators; dealers; art critics; collectors; and other individuals working in the field of art history. Further information about the archives at the Centre is available on our website.

About the Role

Salary will be in the range of £35,000 to £40,000 per annum depending on experience.

This post is permanent and full time and the hours of work are 35 per week. Applicants will be expected to work on-site at the Paul Mellon Centre, Bedford Square, London WC1 (or remotely as circumstances demand). We are happy to talk about flexible working arrangements offered by the Centre.

Person Specification

Essential skills:

• a postgraduate diploma or MA in Archives and Records Management
• five years’ post-qualification professional experience working in archives
• experience of public service activities
• the ability to appraise, arrange and catalogue large complex archive collections in accordance with ISAD(G)
• working knowledge of the GDPR, with particular reference to archives and record keeping
• working knowledge of copyright law, within an archive and library environment
• a high level of motivation, excellent organisational skills and the ability to establish priorities
• engagement, enthusiasm and innovative thinking
• excellent interpersonal and communication skills – including with regard to in-person events such as talks and tours
• the ability to work flexibly and effectively as part of a team and independently
• an interest in, and engagement with, new developments and initiatives in the field, including digital preservation concerns

Desirable skills:

• experience of working in an academic, museum or specialist archive repository
• experience of using Axiell CALM software
• an enthusiasm for, or interest in, British art history

Closing Date

The closing date for applications is 10am GMT, on Monday 29 April 2024

Interviews

Interviews for the post are expected to be held week commencing Monday 13 May 2024.

Enquiries

Queries about the post should be addressed to the HR team.

Full job description can be found on the Paul Mellon Centre website. 

PA to Executive Director of International Programmes

Contract: 13 Months Fixed-term contract, Full Time, Maternity cover

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Join WaterAid as PA to Executive Director of International Programmes to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

About the Team:
The International Programmes Department is made up of four regions: West Africa, East Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team; the International Programmes Department delivers our work effectively across Africa and South Asia focusing on quality programming; accountability and effectiveness; research, learning and documentation.

About the Role:
The purpose of this role is to provide proactive and professional support to the Executive Director of International Programmes, with some general administrative support to the Programme Operations Director and the International Programmes Senior Management Team.

The role will be split 80/20 with a majority focus on executive support for the Executive Director, ensuring they are well organised and briefed and supported to maximise her capacity to lead WaterAid effectively. The minority focus will be on general administrative support to the Programme Operations Director and to the International Programmes Senior Management Team. The role will also be instrumental in running operations in the department, including supporting the organisation with key high profile programme events, line managing the administrator to ensure the department is working effectively and efficiently within itself and the wider organisation.

In this role, you'll:

A) Provide professional, timely and proactive support to the Executive Director of International Programmes, including:

• Diary and meeting support
• Support internal processes, communications and prioritisation Support internal communications with the directorate and wider organisation so these are timely, strategic and engaging;
• General administrative support

B) Operations for the department

• Oversee departmental operations to ensure compliance with wider WaterAid processes as well as championing, innovating, or streamlining the department's process and procedure.
• Maintain effective filing systems ensuring archive material is safe and can be retrieved in line with Data Protection Regulations.
• Organise and lead logistical planning for any departmental events that take place in either the UK or Country Programme locations, as necessary.
• Work as part of a wider team of PAs and Administrators across the organisation, ensuring mutual support and good communication between teams.

About You:

• Proven successful track record of being a Senior Administrator or Personal Assistant in a global organisation, including exceptional diary management;
• Effective time-management, organisation and prioritisation skills, including ability to manage multiple projects and priorities and to keep track of high volumes of information within a busy environment;
• Excellent communication skills (written and verbal), including ability to assimilate information quickly and produce accurate minutes, clear PowerPoint presentations and written briefings;
• Integrity and the ability to act with discretion and respect confidentiality.
• Digitally literate with excellent IT skills, particularly for setting up virtual meetings and effectively using Microsoft Office tools, with extensive experience of using PowerPoint and creating simple and compelling presentations;
• Numerical accuracy and experience of managing and processing invoices and expenses. Ability to co-ordinate / track project budget.
• Team player who is motivated by the desire to support others to be effective and efficient in their work, proactive, with confidence to take initiative and solve problems;
• Willingness to travel in the UK and internationally, if required, for the proper performance and delivery of the role;

Closing date: Applications will close at 23:59 on 12th May 2024. Availability for test and interview is required the week commencing 27th May 2024 and 3rd June 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Job Title – Engagement & Outreach Assistant (North)

Salary - £25,597

Contract Type – Permanent, Full-time (35 hours)

Location – University of Manchester site. We do require staff to spend minimum 20% of their time in the office. This is subject to role requirements.

About us

The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.

About the role

The Royal College of Surgeons of England is looking for a highly organised Engagement and Outreach Assistant to join our thriving Outreach team. This role will be based at our Outreach Hub at the University of Manchester and provide effective administrative support to the College’s membership engagement activities across the North, Midlands and Scotland.

Responsibilities

You will be responsible for:

• Arranging and providing administrative support for meetings and committees, our programme of Presidential Visits, and the recruitment and engagement of our regional representatives.
• Represent RCS England at events and assist with the delivery of key careers activities such as national surgical conferences and workshops for school students.
• Supporting the Head of Outreach with the management and coordination of the Outreach team’s strategic objectives.

About you

• You should have GCSE English and maths or equivalent,
• You should be able to demonstrate strong administrative and stakeholder relationship building skills.

What we can offer you

• 27 days paid holiday + bank holidays and up to 4 college closure days
• Flexible working
• Enhanced contributory pension scheme & other leave entitlements
• Variety of learning and development opportunities
• Wellbeing programme & Employee Assistance Scheme

Interested Candidates:

If you wish to apply or if you have any questions about this position please email your CV together with a cover letter

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact

Closing date: Friday 26 April 2024

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary. 

Job Title: Grants Programme Assistant
Salary: £35,000-£38,000 FTE
Location: London/option to work remotely for at least one day a week.
Contract: Part-time, 4 days a week

Prospectus are delighted to be working with Swire Chinese Language Foundation (‘SCLF’)

SCLF was established in 2016 with a 10-year mission and ten years of funding from John Swire & Sons Ltd with the objective of getting Mandarin Chinese more broadly taught in UK state schools across primary and secondary. The Foundation believes that there is tremendous value for young people to learn a foreign language and that learning Mandarin Chinese in Britain will enable future generations to develop a greater understanding of China.

The Grants Programme Assistant will support both the Executive Director and the Assistant Manager across the remit of the SCLF’s work to help it deliver its objectives. This is a unique and interesting opportunity to join the organisation at a key point in its ten-year trajectory as it works to support schools to continue their language provision post 2026 and help shape what that future might look like. 

The postholder will play a key role when it comes to supporting the Executive Director and Assistant Manager in their day-to-day roles and get very involved in the operations of the Foundation. The work will cover wide remit of areas including: financial administration, supporting with termly funding reports-and-request process for schools, preparing internal expense requests and maintaining the expenses log. You will support with the annual Grant Agreement extension process, general programme administration, the annual data requests and the organisation of annual assessment visits to Centres. The postholder will maintain relationships with the Foundation’s network of schools and other institutions. You will support with board administration, scheduling meeting dates, manage logistics and support with the preparation of papers. You will also support with event administration for two annual conferences and also sit in on many of the meetings which the Foundation holds with various stakeholders and take meeting notes where possible.

You will have strong verbal and written communication skills and experience working with and maintaining good relations with a variety of different stakeholders. You will have a thorough approach to tasks and attention to detail. You will have a curiosity about and interest in the work of the Foundation. You will be flexible and have an adaptable approach to tasks. You will be comfortable working within a small team and also be able to work on your own initiative. You will have sound computer skills (Microsoft Office 365). You will also have strong numeracy skills.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
 
 

£29,959.80 (£49,933 FTE) per annum

Part time, 21 hours per week

Fixed term maternity cover contract for 6 months

London based contract with the option of hybrid working in the office and from home

We have a great opportunity for an efficient and organised individual to join our Governance Team, providing maternity leave cover. 

Working closely with two other Governance Officers, you will provide support and guidance to the Chartered Society of Physiotherapy (CSP) Council and its Committees. The three Governance Officers are responsible for the day-to-day operation of Council and Committee work, as well as the running and administration of key CSP events. This includes arranging meetings, maintaining accurate records/policies, overseeing elections and appointments. The team also organises the annual representative conference and general meeting.

With your first class organisational and communication skills and an adaptable approach, you will be at ease working to tight, and often changing, deadlines and work streams. You will have working experience with a governing body or committee, and ideally have worked in a similar position within a membership, professional body or trade union. A proven understanding of the concepts and workings of corporate governance is essential, along with excellent IT skills, including advanced use of Microsoft Office.

Click below to view a copy of the job description and person specification.

For an informal discussion about the role, please contact Kirsty Semple, Head of Governance, at our London office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

For further information and to apply, please visit the website via the apply button.

CVs will not be accepted.

Closing date: 10am, 9 May 2024.

Interview date: 21 May 2024.

If you require any adjustments during the application stage, please email the Human Resources team.

The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit the website..

NO AGENCIES

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard - many of these children fall behind with reading simply because they lack the opportunity to practise.

Chapter One is a small but growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3,300 children in 2024-25.

Our unique Online Reading Volunteer programme pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

This role is an exciting opportunity for someone to contribute to the work of our fast-growing charity. You will work as part of the Chapter One Support Team, ensuring that our online reading volunteers have everything that they need - from onboarding to assisting with ID checks and responding to email queries. You will be the first point of contact for our online reading volunteers, so excellent customer service skills and a genuine interest in helping others is essential.

Reporting to the Performance and Data Manager, you will work for 25-30 hours a week (Monday to Friday) and will need to be available for an 09:30 am start each morning. You will work remotely and will need to have access to a reliable internet connection. The start date for this role is 1st July 2024.

This role is ideal for someone home-based who wishes to work part-time in a fast-paced and varied administrative role.

Please do not send any applications or correspondence via the Chapter One website.

If you’d like to apply, please read the attached job description PDF and submit your CV and a covering letter. Your covering letter should:

• Clearly outline your suitability for this specific role
• Detail how you meet the essential qualities in the job description PDF
• Show your interest and passion for Chapter One, and the work that we do

Deadline for applications: 23:30 on Sunday 5th May. No applications will be accepted after this time. 

Job Title

Operations Assistant

Salary

£25,000 - £28,000 per annum - pro-rata for part time working

Location

We operate as a remote-first organisation, providing an office in Central London. Given that this position contributes to office operations, it will be hybrid, requiring at least one day in the office per week.

Reporting to

Senior Operations Manager

Employment Type

Permanent part time (15 hours per week)

We are open to a flexible work pattern that suits your needs. Ideally we would like someone to work for 3 hours, every weekday. 

Application Closing Date

10am Monday 29 April 2024 

Introduction to the role

This is an opportunity to help support a busy organisation doing important work. Your work will make it possible for us to support a team of fact checkers, communicators, fundraisers and technologists. 

Millions of people use our fact checking, including most of the major internet companies. We get powerful people and institutions to correct the record, including politicians and the national media. We are campaigning to ensure that the power to shape online debate is scrutinised and not abused. 

We’re looking for someone who can support our talented team of 40 people, by making sure the organisation runs smoothly and being a ‘go-to’ person.

You will join our small Operations team who manage our finances, governance and people operations. We oversee policies, processes and systems so that it is easy and enjoyable for people to do their best work. That means making sure everyone has what they need to do their jobs. You will manage queries, provide basic IT and financial support, support recruitment and make sure people have a good experience whether they are starting or leaving us. You’ll keep the office running smoothly and make sure we have up to date documentation.

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant

Job Definition

• Manage incoming internal and external queries via post, the admin and team email addresses, the operations Slack channel, main phone line and any operational queries (via Freshdesk)

• Manage any necessary purchasing to ensure the team have what they need to work effectively

• Support the Fundraising team with correspondence to donors and mail campaigns

• Provide basic IT support to the team by monitoring the IT Support Slack channel, ordering equipment, providing instructions for how to use Google Workspace, Trello and Slack, and equipment such as laptops and cameras used in hybrid meetings

• Support the Senior Operations Manager with bookkeeping to enable the SOM / accountants to produce timely and accurate management accounts

• Support the People Operations Manager with recruitment by posting job adverts on our website and third party channels, managing communication with candidates and setting up new team members with everything they need to get started at Full Fact

• Manage the tasks involved with people leaving the organisation.

• Support the Senior Operations Manager with coordination and minute taking of Board, Committee and Management Team meetings

• Ensure a well run office by managing supplies and liaising with the facilities team (e.g. delivery of water bottles, ensuring facilities are working, setting up the office for team events)

• Keep registers up to date (e.g. fixed assets, abuse register, software register)

• Support the team with travel arrangements 

• Support the People Operations Manager with coordinating training and development initiatives

Outcomes

In the first 6 months you can expect to: 

• Successfully create a conducive environment for our team during the office move in collaboration with the Senior Operations Manager.

• Achieve streamlined and efficient management of IT equipment for both new starters and leavers.

• Deliver a great candidate experience for candidates by supporting the People Operations Manager with recruitment activities. 

• Optimise operational costs by identifying and acting on savings opportunities.

• Organise our team social events to celebrate our teams’ achievements in an important year for our work.

What we are looking for from you

Political impartiality and sensitivity:

You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

Understanding of public debate in the UK and sensitivity to the political context we work in.

Job skills/competencies

• Proven experience in an administrative or operational support role.

• Experience with accounting packages, ideally Xero.

• Experience with Excel/ Google Sheets.

• Proficiency in Google Workspace, Trello and Slack.

• Minimum of GCSE Mathematics (or equivalent) at grade C/4 or above.

Personal skills/competencies

• Strong organisational and time management skills, with the ability to prioritise tasks effectively.

• Excellent communication and interpersonal abilities.

• Attention to detail and accuracy.

• Flexible with a ‘can do’ approach to work

• Understands the importance of confidentiality.

• Ability to work independently with minimal supervision and as part of a team.

• Commitment to the mission and values of Full Fact.

What we offer

Starting salary of £25,000 - £28,000 per annum pro-rata depending on experience.

Workplace Pension

Generous holidays

• 25 days holiday plus bank holidays. 

• In addition, we close the office for a period between Christmas and New Year. 

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 29th April, 2024

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.

The interview panel will be Charlotte Ross (Senior Operations Manager), Laura Dewis (COO) and Sophie Hale (People Operations Manager). 

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you. 

The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance

Finance and Grants Assistant, Global’s Make Some Noise

We are Global’s Make Some Noise

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.

Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. Take a central role in managing and streamlining the finance and grants function as an integral team member. This period marks a pivotal moment with a fresh strategy, increased ownership, and broader impact throughout the organisation. The role is dynamic, with shifting priorities and focuses throughout the year, which are outlined below.

Reporting of the role

This role reports to Head of Finance and Governance with a dotted line to the Grant and Programme Manager (this is a job share).

Overview of job

We are hiring a Finance and Grants Assistant to support financial and grants operations processes. Responsibilities include participating in the operational and administrative activities of the finance function, leading to the accurate recording of financial information for accounting purposes, as well as managing financial records, and supporting our grant-making processes.

3 best things about the job

• Opportunity to work across the Finance and Grants functions of a unique organisation that funds and empowers small charities.

• Unique position, embedded within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.

• You’ll get to make a real and positive difference, working with amazing causes and great people from a wide variety of charities all over the UK.

Measures of success

In the first few months, you would have:

• Successfully complete daily and weekly finance and grants tasks, successfully managing the finance and grants email inboxes and be confident answering questions and resolving queries.

• Built relationships with the Global’s Make Some Noise team and other stakeholders.

• Developed your knowledge of our supported charities and funding portfolio, getting to know plenty of our projects and working with them to produce case studies, stories and fulfilling other storytelling opportunities.

Responsibilities of the role

Finance – approx. 40%

Day-to-day financial management of the charity and its Trading subsidiary including, but not limited to:

• Process all day-to-day transactions on the finance system, Xero, including income received from fundraising platforms, ensuring a full audit trail of data processing.

• Complete daily bank reconciliations for all entities, including recording and banking cheques and processing petty cash.

• Raise sales invoices as requested, following procedures to set up in customer systems, and follow up with customers to ensure timely payment.

• Process purchase invoices and expense claims, ensuring appropriate authorisation, in line with delegated authorisations.  

• Set up weekly payment runs for approval by the Head of Finance.

• Monitor all financial processes, ensuring finance policies are complied with and deadlines are met, including electronic and physical filing of finance and legal documents.

• Complete month end tasks, enabling to the Head of Finance to close the month, including selected balance sheet reconciliations.

• Keep Gift Aid records up-to-date and assist the Head of Finance with the preparation of Gift Aid claims.

• Assist with the year-end audit, ensuring all relevant paperwork is tidily filed.

• Collaborating with the fundraising team, exploring fundraising and donation collection mechanics, identify new developments in the sector and helping to embed any system changes.

• Train and support the charity team on the charity’s finance processes.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

Grants – approx. 60%

• Support the Grants Team to process charity applications for funding, including communicating with interested parties, summarising applications, compiling relevant information, conducting research as required and helping to organise related meetings and Grants Panels.

• Preparing and processing funding agreements, reporting forms and other associated paperwork for grants.

• Working with charities to collect and develop storytelling information such as quotes, pictures and case studies, and support sourcing participants and contributors for radio interviews and other editorial pieces as needed.

• Supporting the team in the organisation, planning and delivery of our skills training programme for charities.

• Writing copy for our website and newsletters, and ownership of our communication planner for our charities.

• Managing the Grants Team inbox and being the first point of call for queries.

• Leading on the management of data and uploading of information on our database (Salesforce), complying with GDPR requirements.

• General administrative tasks across the both the Grants and wider charities team, undertaking adhoc projects and supporting initiatives and events as requested.

• Assisting the Grants Managers in all administrative aspects of support.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

What you will need

The ideal candidate will be proactive, efficient and capable of the following:

Essential Experience

• Strong A-Level results (or equivalent)  and/ or relevant degree / or relevant experience

• Would suit someone working towards finance qualification such as AAT

• A passion for working with charities

• Great interpersonal and relationship-building skills

• Strong attention to detail and accuracy in your work

• Good time management and ability to work with tight deadlines

• Ability to deal with personal and sensitive information in a confidential manner

• Excellent organisation skills with adaptability and ability to use your initiative

• Experience in administration or other relevant work

Desired

• Previous charity finance experience

• Strong knowledge of Microsoft Office applications, in particular pivot tables in Excel

• Grant-making experience

• Curiosity about and understanding of the commercial radio sector

• A passion to work in charity and transform lives

On top of that, you’ll be someone who

• Thrives in a fast-paced role - has a keen eye for detail - and is able to adapt their communications across a number of partners.

• You'll need to be passionate about supporting charities, and solutions driven to support our desire to increase our income, reach and impact for UK Communities.​

What you can expect from us

• Respect for the individuality, uniqueness, and value of each person with whom we work.

• Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.

• Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.

• The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.

• A team committed to your personal and professional development, ensuring your growth and success in the MSN team.

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.

We are working with an independent research institute who are recruiting for a Executive Assistant to the Director and COO. The Director, has responsibility for research within the institute, and also is a senior professor. The COO, oversees the charitable and administrative structures of both the institute.

Although the primary focus of the role is support for the Director and COO, the role will contribute to the wider institute, particularly event and meeting support. It will be a varied role which will suit someone with previous experience of administration or personal assistant work in the area of science of healthcare.

As EA you will

• Act as gatekeeper between internal/external stakeholders.

• Manage all aspects of the Director's quarterly trustees including collating, editing and proofreading ready for submission to the Board.
• Schedule management on behalf of the Director and COO.
• Produce high quality reports, summaries, presentations and organisation charts.
• Provide secretariat support for monthly Leadership meetings and quarterly trustee meetings.
• Provide meeting briefings and summaries for the Director/COO.

To be successful in the role you will

• Have discretion, diplomacy and trustworthiness.

• Be flexible and adaptable.
• Good oral and written communication skills.
• The ability to be proactive and take the initiative.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The opportunity

We are seeking to recruit a Suicide Prevention Therapist to support men in suicidal crisis at our centre in Liverpool. We are looking for an experienced mental health professional or therapist with demonstrable interest in suicide prevention. We will work with you and train you to develop your therapeutic skills to offer our collaborative semi-structured psychologically informed intervention. You will support the centre user and their supporter(s) to recover from the suicidal crisis and maintain their safety. You will report to a Senior Suicide Prevention Therapist.

This appointment is part of our growth as a charity. The successful candidate will join an experienced supportive team and will gradually build a caseload supporting four men in suicidal crisis per day to meet the growth of referral partnerships and increased awareness raising in Liverpool.

The Charity

James’ Place exists to stop men dying by suicide. We opened our first centre in 2018 in Liverpool, the first of its kind in the UK, in 2022 we launched our second centre in London, and this year we opened our third centre in Newcastle. To date, we have supported over 1500 men and delivered over 7000 sessions of our life-saving intervention. James’ Place is a therapy centre for men who are experiencing a suicidal crisis, and it was set up to make the experience of finding help as easy as possible. It offers men a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.   

Building on the success of our centres in Liverpool, London, and Newcastle, we are now expanding our model to reach more men in suicidal crisis. Our aim is to have five centres open across England by 2026.

Skills, Knowledge & Experience

Before starting your application, please read the below in full to understand the requirements of this role. The key criteria which will help us to assess candidates are listed below. There is guidance to highlight at which stage the criteria will be assessed.

Assessment Method:  A Application / I Interview / T Task

Essential Qualifications

 A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker registered with NMC, HPC, BASW. A

Or

Therapists registered with IAPT, BACP, UKCP, BABCP. A

Or

Psychology Graduate with experience of working as a Psychology Assistant or extensive experience of working within secondary mental health services. A

Essential Knowledge/Experience

Demonstrable experience working with adults experiencing acute psychological distress. A / I

Demonstrable knowledge of the impact of suicide on communities and individuals. A / I

Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions. A / I

Demonstrable knowledge of the particular difficulties contributing to male suicide. A / I

Evidence of being able to deliver a therapeutic session. A

Effective communication skills (written & verbal). A / I / T

Good interpersonal skills with the ability to manage difficult situations. A / I / T

Able to assess, plan, implement & evaluate therapeutic interventions. A

Able to work as an effective team member. A / I

Able to prioritise own workload. A

Self-motivated, uses own initiative and will make decisions. A / I

Good time management. A / I / T

Promotes people’s equality, diversity, and rights. I

Knowledge and understanding of Safeguarding Procedures. A / I

Knowledge of Service Governance and Evaluation. A / I

Commitment to clinical supervision. A / I

James’ Place Values

Ability to demonstrate and engage with James’ Place values:

Focus A / I

Bravery A / I

Compassion A / I

Hope A / I

Respect A / I

Professionalism A / I

Essential Skills

Commitment to working with men who are experiencing a suicidal crisis and their supporters. A / I

An ability to work in a therapeutic environment. A

An ability to manage therapeutic sessions. A

An ability to maintain boundaries within a time-limited intervention. A

An ability to maintain up to date service user records in line with James’ Place standards. A / I

Able to conduct effective risk assessments and collaborative safety plans with men who are presenting with a high risk of suicide or be willing and able to learn how to do so. A / I / T

An ability to maintain own personal safety and the safety of others within the centre. A / I

An ability to manage an allocated caseload. A / I / T

An ability to identify if the service offered is not adequate to maintain the persons safety and facilitate a rapid transfer to the most appropriate service. A / I / T

An ability to collaborate with centre users in the development of a person centred, individual intervention plan. A / I

An ability to engage the service user in the intervention plan, overcoming barriers to communication. A / I

You must hold the relevant qualification to be considered for this role.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

We offer:

• Generous pension scheme 
• Family friendly policies
• Death in service insurance scheme 
• Costs of supervision 

How to apply

Closing date for applications is 5pm on Tuesday 30th April.

First round of interviews is likely to be the week commencing 13th May.

To apply, please submit your CV with cover letter explaining why you are applying for this role. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.

You will provide support to our Cost-of-Living Crisis Clinic Consultant to co-ordinate the efficient service delivery of our busy Cost-of-Living Crisis Clinics, used by clients who need assistance to make successful applications for: welfare benefits; social housing; lower utility and broadband tariffs; and crisis and general grants.   You will work with a wide range of people internally and externally, providing support and supervision to volunteer advisers and helping clients.

You will be a confident communicator who will have the right blend and balance of strong administration skills with excellent interpersonal and customer-facing skills and legal knowledge, working for a charity supporting and enhancing the lives of people in the local community.

This role is central to Westway Trust’s commitment to deliver activities and events to the benefit of the North Kensington community. You will also work from and help to co-ordinate the delivery of our Cost-of-Living Crisis Clinic at our outreach site, St Luke’s Community Centre, EC1V.

Key responsibilities of the role include but not limited to:

General Duties

• Being the initial point of contact; receiving calls and emails from clients and referring agencies, , and booking client appointments in an efficient and timely manner
• Setting up and clearing away after Cost-of-Living Crisis Clinic sessions, (currently, Tuesdays, at St Luke’s Community Centre, 90 Central Street, Islington, EC1, and Wednesdays at Westway Trust, 1 Thorpe Close, Ladbroke Grove, W10).  Sessions start at 9.00am and finish around 1.00pm
• Meeting, greeting and orienting (showing where the facilities are and H&S guidance) clients and volunteers
• Triaging clients on to our database and referring clients who are out of scope to other relevant organisations
• Assisting clients to complete online and paper forms both face-to-face and remotely
• Liaising in a positive manner with our stakeholders, eg. clients, other teams within Westway Trust, our funder, a City Law firm, and our hosts, Westway Trust and St Luke’s Community Centre
• Responsibility for monitoring our work, completing simple reports, writing case studies, making sure volunteers complete their data entry after advising clients, and running case management statistics using AdvicePro, our case management system) (training on AdvicePro will be provided)
• Recruiting, inducting, training and supervising volunteers both corporate (from the City) and lay (students and local residents)
• Casework; writing up case notes about clients helped
• Attending relevant meetings and training and keeping resources up-to-date
• General administration including: photocopying, scanning and record keeping, and coordinating the general day-to-day activities of the Cost-of-Living Crisis Clinics
• Effectively contributing to make our Cost-of-Living Crisis Clinics high performing in line with the values of Westway Trust

Appeals & Representation Duties

Responsibility for our legal appeals representation service, including:

• Triaging clients, including reading appellant’s hearing bundles to assess the merits of their case
• Case management of appellants’' appeal cases, (ie, smooth management of appellants' cases from inception to post-hearing)
• Attending hearings
• Guiding and case managing lawyers/law students on applications for leave to appeal/set aside to the Upper Tribunal/Judiciary, (from the Lower Tribunal).  Full training will be given

Qualifications: You will have or be working towards a law degree or equivalent. 

Knowledge and Experience:

• A good understanding of the law in any jurisdiction
• Experience of providing an efficient, customer focused service, with a personable and collaborative approach and ability to provide, develop and maintaining friendly positive relationships with customers, staff, volunteers and other stakeholders
• Good time management and organisational skills
• Excellent administrative skills
• High level of IT skills. Experience of using Microsoft Word, Excel and PowerPoint and database software (we use AdvicePro)

Personal Skills:

• Good people management/awareness skills
• Good communication and presentation skills, orally and in writing.
• Ability to work independently and on own initiative with minimum supervision
• Ability to work as part of a team in a multi-cultural and diverse environment
• An inquisitive mind and good problem solver
• Interest in civil law
• Good memory and research skills
• Demonstrable understanding and commitment to equality, diversity and inclusion

Connections to/understanding of North Kensington or the surrounding area is highly desirable