Community development jobs in anerley, greater london

£28,000 - £32,900 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

What the job involves 

We have an exciting opportunity to join our sector-leading Community Fundraising team as a Community Fundraising Executive.

We’re an ambitious charity with a bold mission and fantastic culture. As a key member of the Community Fundraising team, you’ll work alongside the Community Fundraising Managers, Executives and Co-ordinators to achieve the exciting growth plans in our new 3 -year fundraising strategy.

In this role, you’ll take the lead on our DIY walking and cycling fundraising activity, which currently raises over £750k each year. You’ll be responsible for providing outstanding relationship management for our fundraisers, ensuring every supporter feels valued, motivated and proud to be part of our community.

Using data and insight, you’ll spot trends, identify new opportunities and help shape fresh, creative ideas to grow income and improve the supporter experience. You’ll also lead on development projects, like designing new supporter journeys, working closely with teams across the charity to make sure our fundraisers are inspired and supported every step of the way.

What we want from you

We’re looking for someone with knowledge and experience of working in a fundraising environment – ideally within a community or events context. You’ll have a proven track record of delivering brilliant supporter experiences, building genuine relationships and stewarding fundraisers through their events. You’ll understand the importance of meeting supporter needs and how to keep them inspired and connected to the cause.

You’ll bring excellent organisational skills and experience of planning and managing projects with multiple stakeholders, making sure we hit our KPIs and maximise fundraising income. With knowledge of how to plan, deliver and evaluate marketing activity, including digital campaigns on Meta, you’ll be comfortable finding ways to engage new supporters and keep them motivated.

A forward-thinker and natural problem solver, you won’t be afraid to use your initiative and analytical skills to spot opportunities for improvement and help shape new ideas. You’ll have experience developing, or supporting the development of, annual fundraising plans and budgets, and delivering against these to meet targets.

Clear, motivational communication comes naturally to you, whether it’s writing to supporters, updating colleagues or reporting on results. You’ll also be confident using databases to keep accurate records, analyse data and share insights that help us grow.

If you’re looking for a role where you can make a meaningful difference every day, working directly with passionate people who have been impacted by prostate cancer, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 22nd June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 30th June 2025

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We are looking for a Development Manager to lead TortureID into the next stage of its organisational development.  This is an exciting opportunity to play a vital role in a dynamic human rights charity, working across the asylum and health sectors.

Please visit our website, download our Advert and the Person Specification and Job Description to find out more about TortureID and the Development Manager role.  If you would like an informal discussion about the role before applying, please get in touch.

As a Community Fundraiser, you will use your communication, engagement and people skills to develop strong and lasting relationships in the local community, inspire existing supporters, generate funds and help to deliver a range of fundraising initiative in support of Good Company's vision.

Interviews will be held on 24th July.

***Home based with regular national travel expected***

Great Britain Wheelchair Rugby (GBWR) is the national governing body for the game of wheelchair rugby in England, Scotland, and Wales, is a registered charity and company limited by guarantee, and is a full member of World Wheelchair Rugby (WWR) and of the British Paralympic Association (BPA).  

In the last ten years, GBWR has grown the paralympic discipline of the sport from a domestic league with a single division comprised of seven teams, to one which now has three leagues providing competition opportunities for 22 teams. The domestic league is internationally recognised for its high level of competition, where it regularly sees international players from Europe joining domestic teams and strengthening the level of competition.

The Role

We are seeking a passionate and driven Head of Community and Participation to lead the development and implementation of strategies aimed at significantly increasing participation in wheelchair rugby across Great Britain. This pivotal role will be responsible for designing and delivering impactful community outreach programs, engaging with local clubs and organisations, and developing innovative approaches to reach new participants, particularly those that are classifiable for wheelchair rugby (Paralympic discipline).

The ideal candidate will bring a proven track record in community development, sports development, and marketing, with a strong understanding of how to build sustainable participation pathways. While experience within disability sports is advantageous, it is not essential for an individual with the right blend of skills and passion. 

For the full Job Description and Person Specification, please see the attached document of visit our website

Community Development Worker

Closing date: midday on Friday 20th June 2025

• Greater London (Croydon, Sutton and Merton)

• £39,262 per annum (including OLW)

• Full-time 

Are you a Community Development Worker looking for your next career move? 

Off the Record is an award-winning young people’s mental health charity working across Southwest London.  We are currently celebrating our 30th year. Our Vision is Brilliant, Beautiful and Better mental health for all and our mission is to “show up” for all children and young people's mental health in Southwest London. 

We are a passionate, relational, humanistic organization that works hard to provide compassionate and high-quality mental health support at the point that young people need it rather than at the point of availability.  We provide a range of mental health services to children and young people including Talking therapies, online therapeutic support, a young carers service, therapeutic support to young refugees and asylum seekers, young people in the youth justice system and those impacted by serious youth violence.  Since the pandemic we have increasingly focused on ensuring that we are “all back in” and we love working in the communities in which young people live.

We are inspired and energized by young people themselves and continue to develop and shape our services around the ever-changing mental health needs of young people. We are 100 % committed to diversity and inclusion in these challenging times.  We are currently looking for a range of dynamic and passionate professionals who can work thoughtfully and sensitively with young people in our diverse team of experienced and committed professionals.

One final thing you should know. Theres lots of research that shows how marginalized groups may not apply for jobs unless they meet 100% of the qualifications. We also know that mental health practitioners come from a wide range of backgrounds with rich personal and professional experiences that might not seem standard and that's okay! We really value people who bring unique perspectives and add new knowledge to our team.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Are you passionate about supporting people experiencing homelessness and creating meaningful change? Do you want to be part of a compassionate, and forward-thinking team? Do you want to help us prove that better outcomes are possible with new ways of working? If so, we’d love to hear from you. 

At The Connection Community, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.

We see relationships as the key tool for change. The Community team build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside The Community.

Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.

You will be managing a multi-disciplinary team that is dynamic, creative and focused on building trust through relationships. Supporting the team to identify, engage and provide harm minimisation whilst promoting a sense of belonging. Providing rapid interventions for new people who may not need the service, alongside offering sustained support for the people who need it most.

You will have substantial experience in delivering psychologically, gender and culturally informed service to people who are experiencing street homelessness.  You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.  You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction

Full job description can be found on our website

Salary: £40,309
Closing Date: Friday 20th June
Interview Date: Friday 27th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

This is an exciting opportunity for a creative individual to establish and lead a community engagement and volunteer programme in an important new visitor attraction in the heart of London. Bevis Marks Synagogue dates back to 1701 and is the oldest synagogue in the UK. You will recruit, motivate and support a team of volunteers and develop a dynamic community engagement programme as part of a small, dedicated team at this special, historic site.

In 2019, Bevis Marks Synagogue received a National Lottery Heritage Fund grant to restore the synagogue and create The Dangoor Heritage Centre. This project displays and interprets the synagogue’s historic collection for the first time, and enhances visitor facilities. The S&P Sephardi Community established the Bevis Marks Synagogue Heritage Foundation (BMSHF) to manage this project and the site's ongoing visitor operations. We are looking for a dedicated and enthusiastic heritage engagement professional to help make Bevis Marks Synagogue a vibrant place of worship that shares its unique story with a wider community of people of all faiths and none.

Bevis Marks Synagogue, completed in 1701, is the oldest synagogue in the UK and the oldest in continuous use in Europe. Its Grade I listed Wren-style design, well-preserved interior and fittings make it exceptionally historically significant. It is still a working synagogue with a community that has been engaged in the development of the new Dangoor Heritage Centre.

The S&P Sephardi Community’s collection of objects, rich archive, and intangible heritage, such as music and traditions, offer a continuous record of Jewish life in Britain since the mid-seventeenth century. The collection is mainly silver and textiles and many items are of national significance, providing rare insights into the practice of Sephardi Jewish worship, and London’s changing fashions and craftsmanship.

Visitors will be welcomed by volunteers and will explore the synagogue and Dangoor Heritage Centre with the help of an audio guide which includes insightful contributions from a number of members of the Bevis Marks community who have participated in the project. Volunteers will also engage visitors throughout the exhibition areas and support our events programme, shop and catering offer and provide a friendly welcoming experience for a wide range of visitors, from within the UK and abroad.

The construction project is set to be completed by early summer 2025, with the exhibition fit-out over the summer and opening is anticipated in autumn 2025.

Hours: 37 hours a week. Two Sundays per month will be required, along with evening and Bank Holiday working as required by the needs of the business. 

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

As an Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.
 
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in depth and comprehensive initial assessments in order to produce SMART and tailored action plans. 

Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mind-set among beneficiaries by adopting a strengths based approach to their journey into employment. 

As an Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events. 

You will have at least 1 year of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidenced based practice and working to set targets. You will be equipped with influencing and persuasion skills. 

You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Homebased within North Wales & the Midlands

Full-time, 35 hours per week (potential job share)

Are you called to Mission?

Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!

You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• a relational public speaker, experienced in engaging audiences including churches and community groups
• proven success in fundraising or sales
• a confident networker
• experience of managing volunteers
• excellent interpersonal and communication skills
• willingness to work on Sundays and evenings as required, and occasional Saturdays
• the ability to develop and deliver a regional fundraising strategy.

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.

If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.

Closing date: 9.00am on Thursday, 19 June 2025.

Preliminary interviews (via Zoom): Date to be agreed.

In-person interviews (Peterborough office): Date to be agreed.

‍About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms. 

This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities. 

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

‍Key responsibilities and accountabilities

1. Leadership and Team Management:

• Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
• Provide regular supervision, mentoring, and performance feedback to outreach staff.
• Design and implement training plans to enhance team capabilities and leadership potential. 
• Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback. 
• Identify opportunities for improvement and support team members in their growth and development.
• Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.

2. Service Delivery and Development:

• Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
• Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
• Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
• 3. Strategic Planning and Service Improvement:
• Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
• Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
• Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.

4. Reporting and Compliance:

• Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
• Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
• Ensure that all outreach services meet organisational standards, as well as external regulatory requirements

5. Stakeholder Engagement and Networking:

• Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
• Represent Betknowmore UK at community events, conferences, and other networking opportunities.
• Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.

Key Requirements

Essential:

• Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
• Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
• Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
• Strong communication, interpersonal, and presentation skills.
• Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
• Ability to analyse data and use insights to improve service delivery and outcomes.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
• A relevant qualification in social care, public health, or community outreach.
• Knowledge of safeguarding policies and procedures.

Application Instructions

Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.

Location (UK): Office Hybrid* - London/Chesterfield/Belfast/Glasgow/Cardiff
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel will be required, to bi-monthly team meetings (if not London based) and occasional wider team meetings

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you a brilliant and proactive communicator, with the skills to be on the phone stewarding a community fundraiser one day and plotting an email journey the next? Can you put people at the heart of your work, while supporting them to reach and exceed the fundraising goals they have set for themselves? Do you know, or are excited to learn, how to make a fundraising product brilliant? We are looking for a Community Fundraising Officer to join our Public Fundraising team to deliver our Facebook Challenges, build relationships with our wonderful fundraisers and help them raise as much money as possible for people with arthritis.

About the role

You will play a key part in developing and delivering our community fundraising strategy, making sure that anyone and everyone who wants to fundraise for people with arthritis has a great experience doing it. You will build strong relationships with supporters, be that as part of a golf club charity of the year partnership, workplace fundraising or supporting someone with a personal connection to arthritis to raise money in their local area. Developing, delivering and ultimately growing our Facebook challenges offer will be a huge focus – we have some great learnings and are now looking to take them to the next level. There will be plenty of opportunity to test and learn as part of this, and you will get the chance to learn and develop in the role too.

You will work collaboratively with teams across the organisation, from marketing to product development to events, to make sure our products meet the needs of our supporters and that their journey through the organisation is seamless. You will join an ambitious, creative and passionate fundraising team who put people with arthritis and our supporters at the heart of our work.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Proven successful track record of planning and delivering community fundraising products (or similar) to achieve a good return on investment.
• Experience of delivering excellent supporter or customer stewardship through multi-channels and building relationships with a wide variety of supporters on the phone, in writing and face to face driving engagement, increasing income, and increasing supporter retention.  
• Experience to successfully and independently manage projects, delivering to pre-set deadlines, managing high workloads and ability to understand how and when to prioritise work. 
• Strong organisational skills and attention to detail.  
• Understanding of the Fundraising Code of Practice and ensuring all fundraisers are always following correct guidance.  
• Skilled at building excellent relationships with a wide range of people. 
  Understanding and prior experience of using customer relationship management (CRM) databases.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Community Fundraising Manager

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.

Contract:  Permanent
Hours:  30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis

Purpose of the role

• Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
• Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
• Lead the strategy for our Individual/Regular Giving programme
• Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
• Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
• Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
• Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising

Ideal candidate

The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.

Person specification

Essential

• Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
• Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
• Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
• Excellent relationship building skills
• Ability to manage several projects at the same time
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• Understanding of digital marketing
• An understanding of GDPR in relation to fundraising

About Refugee Action Kingston

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services

What we can offer you

· Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers and a dedicated team of experienced volunteers

Opportunities for flexible and hybrid working

· Real potential for a creative thinking individual to build on and shape a dynamic responsive programme

Our values

· Empathy: we put ourselves in the shoes of those we work with.

· Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.

· Empowerment: we strive to empower our clients, helping them achieve their aspirations.

Role overview

The main duties of the post

· Overall strategic development and management programmes for adults at the Community Hub

· Collaborative work with and engagement of project partners and other agencies in the borough

· Ensuring Monitoring and evaluation takes place

· General responsibilities within the organisation

1. Overall strategic development and management of the Community Hub Programme

Manage and develop the Community Hub providing activities, personal development opportunities and information for refugees and people seeking asylum.

Line manage ESOL Coordinator with supervision and appraisals supporting their CPD

Work with the ESOL Coordinator and volunteers to develop activities and client engagement within the project.

Plan and ensure delivery of short courses, workshops and events either in house or facilitated by partners.  Promote local activity and encourage client participation in line with the requirements of the Big Lottery funding.

Oversee project activities in all venues ensuring practical and active implementation of all policies and procedures, particularly Health and Safety, Risk Assessments, and Safeguarding 

Work with Volunteer Coordinator to support and supervise volunteers to a high standard.

Manage Venue bookings

2. Collaborative work with and engagement of project partners and other agencies in the borough

Source and work with project partners on successful delivery of activities and events within the project and promotion of wider activities in the borough

Build relationships to facilitate client progression and promote the organisation

Work with the volunteer coordinator to use local networks and food resvue partnerships to ensure the provision of Food and refreshments

3 Monitoring and evaluation

Ensure up to date records are maintained on the RAK database

Maintain and further develop Monitoring and Evaluation, recording participation and achievements implementing rigorous consultation processes for all participants, regular surveys and clients focus group activities

Prepare reports for the funders

4 General Responsibilities within the organisation

Team responsibilities including attending staff meetings, dealing sensitively with service users and facilitating internal and external referrals.

Work within the team to deliver a holistic service for clients.

Work within the team to undertake duties to ensure a clean and safe working environment.

Represent RAK at external meetings as agreed with the CEO, attend training, keep

up-to-date with changes in the asylum system.

Undertake any other duties that may reasonably be required.

Please note the duties outlined in this Job Description may be reviewed and amended from time to time.