Supporter Experience Officer
30 - 37 hours per week
Full year or Term-time contract considered
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in.
We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way.
Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.
What you’ll do:
Salary:
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)
£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
We’re looking for someone who:
Why join us?
At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:
How to apply?
To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.
Closing date: Wednesday 10th December at 12pm
Interview date: W/C 15th December 2025
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK
Registered charity number 1092857.
Location: hybrid working - a minimum of two days per week in our Aldgate, London head office
Interview date: Tuesday 16th December (virtual)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
Due to an internal promotion we have an exciting opportunity to join Dementia UK as a Mass Participation Assistant. In this role, you will play a vital part in supporting the delivery of the charity’s mass participation fundraising programme by coordinating day-to-day activities and ensuring an exceptional experience for our supporters. You will be the first point of contact for fundraising enquiries, provide administrative support across the team, and help maintain efficient systems and processes that underpin the success of our campaigns.
In this role, you will engage with our online communities, writing compelling social media content, and supporting stewardship activities to inspire and motivate our supporters. You will also assist with the delivery of virtual events, help improve internal processes, and work closely with colleagues to ensure the supporter experience remains at the heart of everything we do.
Other key elements of the role will be to maintain the fundraising database, MS Dynamics, to ensure all supporter information is accurate and up to date, and to support and onboard Volunteer Facebook Group Champions, ensuring they receive key documents, have clarity around campaigns they will be supporting on, and ensure they feel valued.
We are looking for you to have experience of following administrative processes and the ability to build positive relationships, networking and/or customer service.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch via the email on our vacancy page.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
The role
We’re seeking an Events Manager to join our join our dynamic and high-achieving Events team!
Following the success of our Charity of the Year partnership at the 2025 London Marathon, it’s an exciting time to manage our virtual and challenge do it yourself events.
Key areas of the role are:
About You
You’ll be passionate about Events fundraising and excited about joining a team who achieve excellent results. You’ll also have:
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Are you ready to lead transformational growth in public fundraising?
We’re seeking an inspiring and strategic leader to join our senior team as Head of Public Fundraising. This is a pivotal role, reporting to the Director of Income Generation & Engagement, where you’ll shape the future of our fundraising programmes and deliver ambitious income targets through a high-performing team.
You’ll oversee a diverse portfolio—Community Fundraising, Events, Legacies, Individual Giving, Trading—and lead our Supporter Care team. With 27 talented colleagues (including four direct reports), you’ll drive innovation, champion collaboration, and ensure an exceptional supporter experience.
Why join us?
About You
· Proven senior leadership: Extensive experience operating at Head of Department level, successfully leading high-performing public fundraising teams to deliver income exceeding £7 million, while driving organisational growth and innovation.
· Strategic income generation expertise: Demonstrated ability to design and implement sustainable growth strategies across Individual Giving, Legacy, and Events, incorporating innovative approaches to maximise supporter engagement and lifetime value.
· Supporter-centric approach: Skilled in developing strategies that elevate engagement and deliver exceptional supporter experiences, leveraging audience insight and relationship management to increase acquisition, conversion, and retention.
· Financial and operational expertise: Strong track record in setting budgets, forecasting income, and producing performance reports for senior leadership and trustees, ensuring data-driven decision-making and accountability.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
· Courage
· Compassion
· Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Community Fundraising & Individual Giving Officer
Salary: £30,000–£32,000 FTE (depending on experience)
Hours: Part time, 22.5–30 hours per week (flexible, with some evenings and weekends)
Location: Hybrid – mainly home-based, with meetings across Aylesbury Vale
Contract: Permanent
At Youth Concern, we create spaces where 13–25 year olds in Aylesbury Vale can feel safe, be real and be themselves. Through our Drop-in Centre, counselling, and homelessness prevention projects, we help young people overcome challenges and build brighter futures.
We’re a 46 year old charity with a strong local reputation, healthy reserves and ambitious plans to open a new Youth Hub. With the introduction of our Beacon CRM system, we’re ready to grow and diversify our income and we’re looking for a proactive fundraiser to help make that happen.
The role
This new role is ideal for a creative, relationship-led fundraiser who enjoys variety. You’ll lead on community fundraising and individual giving, strengthening supporter relationships, growing income, and delivering engaging campaigns and events.
You’ll work closely with our fundraising-experienced CEO, Finance & Communications Manager and volunteers, in a supportive environment where initiative is encouraged and micromanagement isn’t our style.
Key responsibilities:
There’s already strong local support, from the MP, local football club and community partners, and plenty of new opportunities to build on.
About you
You are already working in fundraising and could be ready to step up into a broader, more autonomous role. You will bring:
This role requires a variety of skills and experience. We recognise it’s unlikely you’ll have experience in all these areas, but if you think this sounds like you, please apply!
We offer
Join us at an exciting time of growth and help shape the future of fundraising at Youth Concern.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.
There will be a requirement to work irregular hours as well as frequent local travel.
Please note that interviews will take place on Wednesday 17th December in Maggie's Edinburgh.
Please see the attached job description for further details.
Registered Charity
101 - 500
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
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Fundraising Assistant Location: North Chailey, BN8 4EF (Hybrid working available after induction) Salary: £25,298 per annum Hours: Full time, 37 hours - must be available to work Fridays and occasionally evenings or weekends for events The Role As their new Fundraising Assistant, you’ll be at the heart of their Fundraising Team — the friendly first point of contact for supporters, donors, and partners. You’ll be part of a passionate, supportive team that values creativity, collaboration, and curiosity. No two days are the same — one moment you’ll be welcoming a visitor or thanking a donor, and the next you’ll be helping prepare for one of their brilliant community events. What You’ll Do In this varied and rewarding role, you will:
You’ll also have opportunities to attend events, build relationships, and grow your knowledge of charity fundraising. What They’re Looking For They’re looking for someone who is:
Experience in fundraising or a customer-facing role is desirable, but not essential — if you’re enthusiastic, curious, and eager to make a difference, they’d love to hear from you. Benefits
They also cover the cost of all DBS checks and renewals. To Apply If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to their website to complete your application. |
Eden Brown Charities is delighted to be partnering exclusively with the wonderful Groundwork UK to appoint them a Fundraising Manager on a 12 Month Maternity Contract.
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.
They support local communities and businesses to build capacity and resilience as this is vital if they are to tackle hardship, achieve a just transition to net-zero and help nature recover in a way that reduces inequality and leads to better work and healthier, happier lives.
About the Role
As the Fundraising Manager you will drive forward Groundwork UK's fundraising strategy to grow income through a variety of audiences - including charity of the year partnerships, trusts and foundations, major donors, and the wider public.
You will maintain and grow relationships with existing donors through careful stewardship in addition to building networks of new supporters, working collaboratively across the organisation and particularly with the Corporate Partnerships Manager and the rest of the Fundraising and Partnerships team. You will scope out opportunities, write funding proposals, and develop and manage a pipeline of prospects, actively fundraising to maximise stakeholder relationships and meet Groundwork's fundraising targets. You will also lead a small team.
About you
You must have had experience in Fundraising with a demonstrable experience of working widely across fundraising disciplines including individual giving, charity of the year partnerships, trusts and foundations and staff fundraising. You will have experience of growing Fundraising income streams with a focus on individual giving, legacies, major donors. You will also have led a fundraising team and volunteers.
This is a Hybrid Role with 1 - 2 days working in Central Birmingham. Please note that the closing date is 30th November with interviews taking place on the 5th December. Please call Laura Iliff for more information on this wonderful opportunity on 07442607841.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a compassionate, organised and proactive Bereavement Cafe manager to help children and young people who have experienced a bereavement. Working 15 hours a week across Dorset during term-time,you will plan and deliver Bereavement Cafes which are guided, age-appropriate group sessions that help children to process their grief in a safe and supportive environment.
Mosaic is a well-regarded charity which has a mission to provide specialist support to children, young people and families when they are struggling to deal with the death of someone close to them. This role is ideal for someone with a background in working with children and young people,counselling, bereavement support, art therapy or education. It's important that you're happy to drive to different schools during the week around the county to deliver the cafes, as well as planning the activities aross the term.
Mosaic wants to help equip school staff to support students who've been bereaved, and to enable them to understand more about grief and loss.
Key responsibilities
Programme delivery
Deliver bereavement cafe programmes in primary and secondary schools in Dorset, liaising with schools on timings and numbers of students.
Facilitate art group sessions (typically one hour) using creative, age-appropriate activities
Adapt delivery to meet the needs and development stages of the children and young people involved.
Co-ordinate a team of our exisitng volunteers to support each session, ensuring they understand the needs
School liaison
Build and maintain strong working relationships with schools across Dorset, managing requests for cafes.
Liaise wiht pastoral leads, SENCOs and safeguarding staff to plan sessions and identify students who might benefit.
Share practical tools and strategies with school staff to enable them to support students beyond the cafe programme.
Resource Development
·Create and maintain therapeutic activity plans and resource packs for both age groups.
·Develop tailored guidance and tools for teachers and support staff.
·Ensure all materials are inclusive, accessible, and trauma-informed.
Safeguarding & Emotional Support
·Monitor the wellbeing of children and young people during sessions.
·Uphold Mosaic’s safeguarding policies and escalate any concerns appropriately.
·Maintain confidentiality and professional boundaries at all times.
Monitoring & Evaluation
·Keep accurate records of attendance, engagement, and feedback.
·Support impact tracking and evaluation efforts.
·Contribute to service reporting as required.
Awareness & Engagement
·Represent Mosaic positively in schools and the wider community.
·Promote awareness of Mosaic’s bereavement services and fundraising activities.
·Encourage schools and families to support or participate in Mosaic’s fundraising events where appropriate.
Person Specification
Essential:
·Experience working with children or young people in a supportive, educational, or therapeutic setting.
·Confidence in leading group activities and supporting emotional expression.
·Strong communication skills with both children and adults.
·Safeguarding Level 3 training (or willingness to complete prior to starting).
·Able to work independently, manage time effectively, and travel across Dorset.
·Full UK driving licence and access to a vehicle.
·Enhanced DBS (or willingness to obtain).
Desirable:
·Experience facilitating emotional wellbeing or support groups.
·Knowledge of trauma-informed or grief-informed practice.
·Familiarity with Dorset’s education or community mental health systems.
·Interest in community engagement or fundraising support.
What We Offer
· The chance to join an active, positive team who are making a huge difference to childrens' lives across Dorset,
A part-time role in term-time supporting bereaved children and young people in school, helping them to go on to thrive.
·Clinical supervision and guidance from an experienced Senior Counsellor.
·Opportunities for ongoing training and reflective practice.
·Reimbursement of travel expenses at 45p a mile for driving, and access to a materials budget.
·A chance to be part of Mosaic’s mission in delivering vital support to families experiencing grief.
Registered Charity
11 - 20
Mosaic's mission is to support children and young people across the county of Dorset with their bereavement needs.
The client requests no contact from agencies or media sales.
Team: Community Operations
Location: Homebased in Luton with time in the community 3 days per week
Work pattern: 35 hours per week, Monday to Friday, 9am-5pm with need to work evenings and weekends on a regular basis. Flexible working considered.
Salary: Up to £35,065.63 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
This role requires an enhanced DBS check (including the Children's Barred List).
Responsibilities of our Community Support Manager:
About the Community Operations team:
What we’re looking for in our Community Support Manager:
What we can offer you:
Interested? Here’s how to apply:
Application closing date: 30 November 2025
Interview date: 10 and 11 December 2025
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Merton – Making a difference to young families
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
Our Charity Director Role
As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton.
Key Responsibilities
About You
You are:
Why Join Us?
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach out to our Chair for an informal conversation.
Closing Date: Friday 12 December 2025
Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a hands-on and varied role for someone who enjoys planning, organising, and making things happen. You’ll take the lead on delivering Day One’s events programme from fundraising challenges and third-party events to awareness and engagement activities that raise our profile and connect new people to our cause.
Your main focus will be on logistics, planning, and delivery ensuring each event runs smoothly, safely, and reflects Day One at its best. You’ll also be developing new opportunities, or supporting engagement events such as Major Trauma Awareness Week and campaigns that complement our services and mission
Reporting to the Head of Public Fundraising you will champion Day One’s values and behaviours, working collaboratively across teams to ensure that all our internal and external events reflect our mission and priorities.
You will bring a positive, proactive, and resilient approach, with the ability to innovate, influence and drive results. You’ll also play a key role in shaping our future plans, helping us grow our income in the years ahead as we develop and roll out our new organisational strategy.
The post holder’s primary duties and responsibilities are as follows:
Fundraising & Third-Party Events
Awareness & Engagement Events
Planning & Delivery
Teamwork & Values
Please refer to the attached recruitment pack for more information. If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Closing Date – Tuesday 9th December
First round interview Monday 15th December - virtual
Second round interview in-person, date TBC
Registered Charity
11 - 20
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
Management of supporter journeys:
Reporting and analysis:
Legacy marketing and administration:
Mid value programme:
Developing insight, product development, competitor analysis and industry perspective:
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
