Community jobs

ID: 1670Assistant Director of Partnership, Services and Innovation

Service:           Bromley by Bow Centre, Family Action

Salary: £61,000 (inclusive of ILW and market allowance)

Location: Based at the Bromley by Bow Centre in Tower Hamlets.  Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week.  There will be travel within the London area and occasionally outside of this region.

Hours: Full Time – 37 hours a week

We offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

About the Role:

The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. 

Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

The role’s primary function is to provide strategic direction, development and growth.

The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support.

BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model.

BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.

The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery.  

You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.

Responsibilities:

· Lead and manage strategic partnerships at a local and national level.

· Provide leadership and drive innovation across BBBC.

· Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.

· Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.

· Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.

· Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action’s polices and frameworks.

· Be a key member of Family Action’s London team and the wider Senior Leadership Group.

Main Requirements (for details check the job description and person specification):

· Strong track record in stakeholder engagement and cross-sector partnership working.

· Proven experience leading services for children, young people, adults and families.

· Ability to manage teams, budgets, income generation and service performance to a high standard.

· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.

· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Monday 9th February 2026 9am

Interview dates – panel interview and presentation – Wednesday 4th March 2026 with visit to the centre and staff focus group prior to this – date to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Lee Denton (full email address located on the advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Deadline for submitting your application: 12 February 2026
• First screening interviews, remotely: 16 February 2026
• Full interviews in person in central London: 23 February 2026
• Start date: ASAP with consideration given to notice periods

We are recruiting for a permanent Lead Business Analyst (data) to join the Service Design team. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As Lead Business Analyst (Data) at the National Lottery Community Fund, you will be the strategic authority for data and analysis, operating across all levels of the organisation within a multidisciplinary, agile digital environment (by partnering and cross functional working with digital, technology, business intelligence and funding teams). As a recognised subject matter expert, you will provide thought leadership and authoritative guidance in all aspects of data, business, and systems analysis, ensuring the Fund’s digital and organisational ambitions are realised.

You will set a clear strategic direction for data and analysis, navigating complexity and engaging confidently with senior audiences to influence decisions at pace. This includes shaping the prioritisation of complex data requirements, enabling both long-term strategic decision-making and short-term tactical solutions, while ensuring all proposed approaches align with the Fund’s overarching strategy and digital vision.

Through a comprehensive and expert-level understanding of business processes, operational systems, and organisational data, you will act as the principal point of contact for Fund-wide business definitions, processes, scalable data products/services, and data standards. You will ensure these are secure, legal, accessible and compliant by design.

From a business perspective you will define and lead how data will impact existing/future business processes, data management responsibilities, tools, and governance processes, enabling continuous improvement in data practices and compliance with governance policies. You will also be analysing how data impacts across the Funds technical architecture landscape and systems.

As an expert in business analysis, you will also set the strategic direction for the discipline itself, mentoring and managing a small team of business analysts while cultivating a strong community of practice. You will build analytical capability across the Fund, embedding business analysis as a core enabler of digital transformation.

Key responsibilities may include:

• Set the strategic vision and direction for business analysis across the Fund’s digital services from a data perspective.
   
• Own and govern the business analysis methodology, designing and implementing robust data collection, instrumentation, and reporting processes. Safeguard the accuracy, integrity, and quality of data across the Fund.
   
• Ensure data analysis is technically robust, assess the impact across the Funds technical architecture landscape and systems and ensure recommendations strategically align with organisational goals.
   
• Analyse a wide array of data, research, insight, and metrics to inform service, product, and business process redesign.
   
• Act as the authoritative voice for data and analysis within the digital team, providing expert advice and strategic recommendations to senior leadership and business areas.

• Lead, mentor, and coach colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis across the Fund.

​Interview details:

• Date: Week commencing 23rd February 2026
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: 28th January 2026, 1pm. To register or ask any questions, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Deep knowledge of data frameworks, data regulatory standards and data legal compliance.
   
• Proven experience of carrying out data analysis using different analysis methodologies across a complex technical/systems architecture landscape.
   
• Ability to analyse and use a range of data to make recommendations and implemented business process re-engineering to support organisational goals and strategies.
   
• Experience of implementing rigorous data governance, quality assurance, and validation practices to ensure trusted insights that drive strategic decision-making.
   
• ​Ability to provide expert advice, strategic recommendations and influence senior leadership and business areas that improve digital services while maintaining data integrity and compliance.
   
• Ability to act as a bridge between technical & non-technical colleagues when discussing complex data problems and solutions.

​Desirable Criteria: 

• Led, mentored, and coached colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis within an organisation.
   
• Holds or is working towards an industry-recognised qualification in Business Analysis (e.g. BCS International Diploma in Business Analysis) or Data Analytics (e.g. IIBA Certification in Business Data Analytics), although practical experience is more important

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Responsible to: Youth Services Manager

Hours: Full time 37 hours (Job share considered)

Salary: £27,500

Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)

Contract: Fixed term for 2 years, with possibility of extension (subject to funding)

Closing Date: 18th February 2026 at 23:59

Interview Date: Tuesday 3rd March

Context

Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.

We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.

Scope

This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.

You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.

You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.

The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.

You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.

What you’ll bring to the team

This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.

You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.

You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.

Main Responsibilities

· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.

· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.

· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.

· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.

· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.

· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.

Skills and Experience

Expertise

· Experience working with and supporting young people

· Experience of developing and sustaining a network

· Ability to deliver innovative education and training packages, delivery, and evaluation

· Knowledge of the challenges affecting young LGBTQ+ people

· Knowledge of issues affecting young people’s mental health and the skills required to build resilience

· Excellent planning, organisation and administrative skills

· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead

· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network

· Capable to respond to a young person in crisis, signposting to appropriate resources and support.

Communication

· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings

· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience

· Ability to adopt a positive constructive language style when talking to young people 1:1

· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people

· Knowledge of social media and a recognition of the role it plays in young people’s lives

Behaviours

· Skills in forming constructive working relationships with colleagues and stakeholders at all levels

· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency

· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.

· Evident desire to improve service delivery using co-production initiatives with young people

· An ability to listen with empathy and act compassionately

· Competence to work on own initiative and demonstrate innovation and creative problem solving

· Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

· Qualifications in youth work, teaching or mental health support

· LGBTQ+ lived experience

Other

· Full driving license and use of own vehicle

· Ability to work flexibly, with occasional evening and weekend working

· Commitment to further personal development and training

· Please note: Enhanced DBS is required for this role

The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.

· Contact Evaluation forms/data capture

· Monthly Outreach Report

· Resource library pertaining to our work with young people

· Network minutes (schools forum)

Apply via our website and complete an application form

Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.

Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.

We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.

As Chief Executive, you will:

•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.

•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.

•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.

•

If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £67,991 p.a.

Contract: Permanent / Full-time

Location: The Stowe Centre, 258 Harrow Road, London W2 5ES

How to apply:

Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.

Closing date for applications: 9am Friday 20th February 2026

Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We’re hiring a Fundraising Officer at WeSwim, this is a relationship-led fundraising role with real ownership and influence.

At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect. Our work is powered by community, care and people who believe swimming should be accessible to everyone.

We are looking for a Fundraising Officer to lead our community fundraising and individual giving efforts and help shape the future of WeSwim’s income.

We already have a strong community of swimmers and volunteers who care deeply about WeSwim. In this role, you’ll work with the community to create more fundraising activitym supporting our members to fundraise in ways that feel achievable, inclusive and meaningful. You’ll be the main point of contact for community fundraisers, creating simple tools and resources that help people feel confident getting involved.

You’ll also work closely with the CEO to develop and grow WeSwim’s individual giving and monthly donations, helping to transform our mix of income over time. 

You’ll build thoughtful supporter journeys, create simple and engaging fundraising resources, and help deliver campaigns that clearly show the impact of WeSwim’s work. No two weeks will look the same, but every week will be purposeful and people-centred.

This is a part-time role (15 hours per week) with a high level of trust, autonomy and collaboration. It’s ideal for a proactive fundraiser who enjoys building relationships, thinking creatively and taking ownership. Someone who wants to be close to the ground and see their work make a tangible difference in a small charity.

Every strong supporter relationship you build will help to keep our clubs running, welcomes new swimmers into the water, and strengthens the community that makes WeSwim possible.

Key Responsibilities:

Community Fundraising

• Inspire & support individuals and groups to run their own fundraising activities (e.g., bake sales, swim challenges, quiz nights).
• Act as the primary contact for all community fundraisers, including swimmers, volunteers, supporters, and local groups.
• Develop accessible fundraising resources and an annual plan of community fundraising activities, moments and campaigns.

Individual Giving & Monthly Donations

• Lead the development and growth of WeSwim’s monthly giving programme.
• Deliver a high-quality stewardship programme for individual donors including welcome and impact communications.
• Use data to track donor retention, upgrade opportunities, and areas for improvement.

Campaigns, Communications & Community Engagement

• Plan and deliver key fundraising campaigns (e.g. Christmas Appeal, Giving Tuesday).
• Create engaging fundraising content and stories across email, social media, the website and fundraising platforms.
• Build relationships with community groups and partners, representing WeSwim at relevant events.

Systems, Data & Reporting

• Maintain accurate fundraising records and supporter data.
• Monitor fundraising performance and produce reports and insights.
• Contribute to improving fundraising systems and digital tools.

Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.

Location: Your work will mostly be from home but will involve travel within London. Please only apply if you have the right to work in the UK and are based within easy reach of London.

Join us in making a difference to increase opportunities for disabled people to swim in London.

We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

​​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals.​

We currently have an opening for a Community Fundraiser, to be based in the Mid-North Wales and West Midlands region.​​

​As the Community Fundraiser covering Mid-North Wales and West Midlands, you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.​

​​Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1 million.​​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• ​​Do you live in Herefordshire, Shropshire, Staffordshire,​Warwickshire, West Midlands, Worcestershire or Mid-North Wales?​
• Do you have at least one years' experience of working in a professional Community Fundraising position?​​Have you answered Yes to these questions?​
• Does this sound like the opportunity to really get 2026 off to an amazing start? ​​​

If you are excited to learn more about this position, please take a read through our recruitment pack provided with this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• To provide breastfeeding and infant feeding peer support to parents and.
• Support in delivering inductions and offer shadowing for volunteer peer supporters.  
• To attend regular supervision/support sessions.  
• Collecting data as and when required including case studies and narrative of work with the communities.    
• Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.  

About you

You will:

• Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.
• Have a passion for breastfeeding and ensuring every family in Kent has accessible support.  
• Experience of working with families from diverse backgrounds.  
• Good interpersonal skills with the ability to create rapport with a range of people.  
• Have knowledge of the local perinatal services and communities within the Kent area.  

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

How to apply

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Please visit our website to apply directly.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (ConnectU St Albans)
Reference: 322
Salary: £26,000 - £27,000 per annum, pro rata
Hours: Part-time, 15 hours a week over 3 days (Flexible) (Friday is mandatory)
Contract: 1 Year
Reports to: Community Support Service Team Leader
Working base: St. Albans

About the Service

The ConnectU St Albans programme is a partnership-led initiative designed to address key social, economic, and health needs primarily those in Park Street and London Colney, as well as Chiswell Green, Sopwell and Cottonmill. Provide primary and secondary contact details to ensure continuity and responsiveness. Through a coordinated and targeted approach across Health and Wellbeing, Employment, and Community Engagement, the programme will expand vital services into underserved areas, while strengthening existing support to vulnerable groups.

The purpose of the Hertfordshire Mind Network Community Outreach Worker ConnectU St Albans role is to:

• Expand employment, health and wellbeing, and community engagement services into priority areas: Sopwell & Cottonmill, Park Street & Chiswell Green, and London Colney.
• Strengthen existing service provision for financial advice, food security, and homelessness support.
• Build strong local partnerships, volunteer networks, and stakeholder relationships.
• Deliver measurable outcomes for residents, with a focus on those experiencing deprivation and marginalisation.
• To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties, mental ill-health, these will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

Key Responsibilities

• Encourage and support clients to participate in group activities, workshops, and community-based mental health programs.
• Provide employment-related support as part of mental health and wellbeing recovery services, including goal setting, job readiness, and workplace adjustment support.
• Assist clients in developing CVs that reflect their strengths, skills, and recovery goals, supporting confidence and readiness for employment.
• Engage individuals with early-stage mental health needs or employment barriers through accessible, community-based support delivered in partnership with local organisations near client’s homes.
• Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection.
• Work from the local food bank every Friday from 10:00am–12:00pm as a point of contact for individuals to access support and information, including referrals and signposting to appropriate services.
• Hold a caseload proportionate to working hours, delivering support through home visits and community-based interventions.
• Provide practical support by transporting clients to external appointments to reduce barriers to access and promote wellbeing.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 30th January 2026
Interviews to be held on a rolling basis at our Watford well-being centre
N.B. Please quote reference number 322 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We are recruiting three Counter Fraud Officers, one permanent and two fixed term for 12 months.

This is an exciting opportunity to join the National Lottery Community Fund’s, Finance and Resources Directorate at a key moment in the refresh of our counter fraud function.

As a Counter Fraud Officer, you’ll be at the heart of protecting the Fund’s integrity and ensuring that funding reaches the communities that need it most. You’ll conduct fraud investigations, respond efficiently to queries from internal and external customers, and help shape the future of our approach to fraud prevention and detection.

Your Responsibilities:

• Delivering internal and external investigation services for the Fund.
• Advising teams across the organisation on fraud, bribery, and corruption risks.
• Working closely with internal teams such as funding, people team and legal.
• Collaborating with external organisations such as the police, charity commission, and other funders and agencies.
• Delivering fraud awareness workshops and creating engaging, easy to understand case studies that help bring our investigations to life. 

What does a typical day look like?

• Morning: You’re assessing a potential fraud referral, reviewing the case details, and using your expertise to decide the best course of action to safeguard public money.
   
• Midday: You’re responding to some new queries from funding officers and members of the public, providing clear, accurate advice to help resolve issues quickly.
   
•  Afternoon: You’re attending a meeting with colleagues from funding and compliance teams, sharing insights from a recent investigation you led on and contributing to a conversation about how we can strengthen fraud prevention and detection efforts.
   
• End of day: You’re making sure all your cases are up to date and accurate, while planning your next steps for ongoing investigations.

Every day is different. One moment you’re deep into an investigation, the next you’re advising on fraud risks for a new initiative or helping shape improvements to our processes.

What we are looking for:

• Experience: You have conducted investigations before and have a strong background in delivering great customer service.
   
• Curiosity: You want to learn more about fraud risks. You ask questions and have an aptitude for investigative research, you love solving problems!
   
•  Initiative: You are comfortable working alone and enjoy being trusted to complete your work independently, at pace with accuracy and to deadlines.
   
• Confidence: You have confidence in your decision-making and are comfortable challenging existing processes, giving and receiving critical friend feedback to aid improvement.
   
• Flexibility: You are a supportive and a strong team player. Our work is challenging and changes day to day so we need someone that can adapt easily to change and embrace it.
   
• Enthusiasm: You bring energy and positivity to the team.

Why join us?

• You’ll be part of a motivated, supportive team that values wellbeing, recognition, quality of work, collaboration and continuous improvement.
• You’ll help protect millions of pounds of funding for good causes across the UK.
• You’ll have opportunities for professional development and the chance to make a real impact.

Interview details:

• Date: 17th & 18th February 2026
• Format: Online
• Location: UK wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

The role will include intermittent travel across the UK for team meetings and events (usually this means travelling 4 times a year and staying overnight to attend face to face team meetings).

For an informal discussion about the role, please get in touch.

 How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential

• Experience of conducting fraud, compliance, or financial investigations (e.g. in public sector, charity, grant-making, or law enforcement environment).
• Skilled in producing clear, structured reports and presenting findings to non-technical audiences.
• Experience of collating and analysing data from multiple sources.
• Understanding of and curiosity about our work as a funder.
• Understanding and experience of delivering great customer service.

Desirable

• Strong knowledge of fraud typologies, investigative techniques, and relevant legislation (e.g. Fraud Act 2006, Proceeds of Crime Act, Data Protection).
• Accredited counter-fraud or investigation qualification (e.g. ACFS, CIPFA, CIFAS or equivalent).
• Familiarity with investigation standards such as CPIA, PACE.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

The successful candidate will undertake the successful delivery of the National Lottery Heritage Fund project, the Community Development Officer will work closely with the Project Manager, Conservation Officer and the Woodland Trust Northern Ireland Team in order to achieve this. The Community Development Officer will report to the Project Manager.

The Role: 
• To have diversity and inclusion at the heart of engagement at Mourne Park, to learn from new audiences and be informing the project team of improvements to activities across the project as a whole.
• To achieve the targets agreed with the Project Manager, based on targets set within the project programme of works.
• To develop and deliver a volunteer programme that will engage communities in practical biodiversity and environmental projects and programmes of work.
• To develop and deliver an extensive training programme in heritage and conservation skills for volunteers and public events.
• To develop and deliver a community engagement programme which will engage local people in the history of Mourne Park, biodiversity and environmental practical programmes of work.
• To resource, develop and deliver a calendar of environmental events/activities to promote heritage and biodiversity within Mourne Park through developing close working arrangements with other relevant bodies.
• To work with all relevant stakeholders to develop appropriate programmes and activities, including youth groups, school and other educators in building heritage and biodiversity awareness and participation.
• To ensure that all programmes and activities are compliant with child welfare and safety practices. To undertake site specific Risk Assessments for all activities/events to ensure compliance in line with Health & Safety practices.
• To actively engage partners, interested organisations and local people to secure consensus, community ownership and involvement in the delivery of the project.
• Carry out data collection, surveys, research, appraisals and information gathering, producing monitoring reports as required.
• To assist the Project Manager to compile reports and claims and supporting the Conservation Officer with practical activities (recording, conservation works etc.) as required.

The Candidate: 
• You’ll have experience Delivering projects. Along with extensive experience of complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget
• You’ll be experienced in In Environmental Education (especially woodlands and rivers), including experience of volunteer and community engagement.
• You will have experience developing and delivering training programmes (preferably including accredited training through a recognised body) directly and/or through procured providers in environmental or countryside skills
• You will have experience working with, developing and managing land management and owning partners.
• You will have previous experience in roles involving public facing communications, including for example, public consultation, media work, lobbying and event management.
• You’ll be experienced in delivering community led projects and activity plans (Heritage Fund or other) and the creation and management of volunteer groups e.g. “Friends of Groups”
• You will be qualified to HND/Degree level in environmental/heritage related, community development, volunteer management and project delivery or related field is desirable.
• A full driving licence and ability to undertake travel across a wide area. Overnight stays may be required.
• Successful candidates will be subject to Right to work check, standard reference check/enhanced reference check. As well as an enhanced DBS check.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held via Microsoft Teams w/c 23/2/36 

Sutton (with one day a week working from home)

About Us 

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop lifesaving treatments used across the UK and around the world. From funding state of the art equipment and groundbreaking research to creating the very best patient environments, we never stop looking for ways to improve the lives of people affected by cancer. We’ve completed our largest capital appeal to date—£70m for the Oak Cancer Centre in Sutton—and are now delivering our most ambitious strategy yet, targeting at least £215m over five years to support transformational projects, including a major development in Chelsea. 

The Role – What you’ll be doing 

As our Product Assistant (Mass Participation events), you’ll help deliver an exceptional supporter experience across our Charity owned mass participation events —playing a hands-on role in supporter care as well as supporting with logistics and day-to-day tasks required for event delivery. 

You will: 

• Be a first point of contact for product enquiries: managing shared inboxes, answering calls and providing friendly, timely supporter care. 

• Provide excellent stewardship to all supporters. Including acknowledging donations and maintaining the Charity database in line with Charity policies and procedures.

• Support the Products team with planning and delivering mass participation events across the portfolio of both in-person and virtual events.

• Help deliver our flagship event, The Banham Marsden March, including pre-event logistics and on the day support.

• Work with fulfilment agencies to ensure fundraising materials reach supporters in a timely manner.

• Keep events information updated across our website and in-hospital displays.

What we’re looking for 

You’re an enthusiastic, proactive team player with: 

• Excellent organisational skills and attention to detail 

• Strong interpersonal and communication skills, both written and verbal 

• The ability to prioritise, manage multiple tasks, and meet deadlines 

• A proactive, flexible approach and willingness to support the team as needed 

• Good working knowledge of Microsoft Office (experience with customer databases is desirable) 

• Commitment to providing outstanding supporter care and working in a supporter-focused environment 

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided. 

Why join us? 

We’re a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development. 

What we offer: 

• 27 days annual leave (rising with length of service), plus UK bank holidays 

• Up to 6% employer pension contributions (increasing with service) 

• Enhanced maternity and adoption pay 

• Life insurance and employee assistance programme 

• Flexible and hybrid working options (work from home one day a week) 

• Access to subsidised staff restaurants, wellbeing initiatives, and more 

• Bright, modern offices in Chelsea and Sutton, with excellent transport links 

Inclusion Matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.

Project Assistant, Birtley

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Assistant, Birtley

England North East

£26,222 per annum (pro rata for part time)

Ref: 120REC

Part time 22.5 hours per week – we are happy to talk flexible working.

To be worked over 3 days, with 7.5 of those hours on a Saturday.

Base: Birtley Active Travel Centre, Birtley Library, Durham Road, Chester-Le-Street, 

Contract: Fixed term contract until 30 June 2026, with possibility of extension.

ABOUT THE ROLE

Team: Delivery, England North East - Active Journeys

As the Project Assistant, you will play a key supportive role in the Birtley Active Travel Centre, with a particular focus on cycling-related activities.

What You’ll Be Doing

• Coordinating and supporting cycling sessions, guided rides, and other cycling engagement initiatives for people of all backgrounds and cycling abilities
• Supporting community engagement activities, including:
  • administration of events
  • communication with internal and external stakeholders and volunteers
  • Data analysis and/or reporting

This role is ideal for someone who would enjoy getting outdoors and active and are keen to help other people do the same.  You would have an interest in cycling, and be willing to participate in relevant cycling proficiency and ride leadership training.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Some basic cycle maintenance experience, and a willingness to learn more including working towards relevant qualification
• Strong administrative and communication skills
• Experience providing support or information to members of the public (e.g. customers, visitors, service users etc.)
• Experience in supporting projects, including event logistics, maintaining project documentation, and assisting with stakeholder engagement.
  
   

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 09:00, 02 February 2026
• Interviews will be held in person at Birtley Active Travel Hub during the week of 9 February 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Want to explore more roles?

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together