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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
This role exists to:
Support the coordination and tracking of volunteer activity across teams
Translate organisational needs into structured volunteer workflows
Maintain and improve systems for onboarding, engagement and offboarding
Monitor volunteer participation, capacity and gaps
Support compliance with safeguarding and organisational policies
Ensure consistency, documentation and scalability in volunteer operations
You are the link between volunteers, systems, operations and organisational visibility.
About the Role
To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.
Why This Role Matters
Strong volunteer operations:
Ensure volunteers are supported, organised and able to contribute effectively
Maintain safeguarding, compliance and ethical standards
Create visibility of who is doing what across the organisation
Build sustainable systems that reduce confusion and duplication
Strengthen the organisation’s ability to grow and deliver impact
Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.
Experience Qualification and Requirements
Technical Skills
Strong proficiency in:
Google Sheets / Microsoft Excel
Data tracking and reporting tools
Ability to organize and interpret large sets of data
Analytical Skills
Strong problem-solving and critical thinking ability
Ability to identify patterns, trends and inefficiencies
Detail-oriented with a structured approach to analysis
Communication Skills
Ability to present data in a clear, concise and actionable format
Strong written communication for reporting
Organisational Awareness
Understanding of how teams and workflows interact
Ability to think in systems, not just tasks
Preferred Background in:
Operations
Business Administration
Data Analysis or related fields
Preferred previous experience in:
Operations analysis
Project tracking
Process improvement roles
(Experience working in remote or volunteer-based organisations is an advantage)
Main Responsibilities/ Key Duties
Core Objectives:
Provide clear visibility into operational performance across all teams
Identify inefficiencies, bottlenecks and process gaps
Recommend practical, data-backed improvements
Support leadership with structured reporting and insights
Strengthen accountability and operational clarity across the organisation
Key Responsibilities:
1. Data Tracking & Performance Monitoring
Develop and maintain centralized tracking systems (e.g., Google Sheets)
Monitor key operational metrics across departments, including:
Volunteer recruitment and onboarding timelines
Task completion rates across teams
Program and project delivery timelines
Ensure data is accurate, up-to-date and consistently maintained
2. Reporting & Insights
Prepare weekly or bi-weekly operational reports for leadership
Clearly highlight:
Performance trends
Delays and inefficiencies
Areas requiring attention
Translate raw data into clear, actionable insights
3. Process Analysis & Mapping
Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)
Identify:
Bottlenecks
Redundant steps
Communication breakdowns
Provide structured recommendations for process improvement
4. Risk Identification & Escalation
Proactively flag:
Missed deadlines
Workflow delays
Inactive or unresponsive team members
Escalate findings to the Operations Manager with supporting data and context
5. Systems & Process Optimization
Recommend improvements such as:
Workflow restructuring
Automation opportunities
Standardized templates and tracking systems
Continuously evaluate the effectiveness of existing systems and suggest refinements
6. Cross-Functional Collaboration
Work closely with:
HR Team (for recruitment and onboarding tracking)
Team Leads (for task and performance tracking)
Operations Coordinator / Executive Assistants (for workflow visibility)
Ensure alignment between data insights and operational execution
Scope and Boundaries for the role:
To ensure clarity and efficiency:
The Operations Analyst WILL:
Analyze data and workflows
Provide insights and recommendations
Track and report performance metrics
The Operations Analyst WILL NOT:
Manage or supervise team members
Enforce task completion or chase individuals
Schedule meetings or handle administrative coordination
Make final operational decisions
Working Relationship:
The Operations Analyst will:
Report directly to the Director of Central Operations & Executive Coordination
Support decision-making but will not replace leadership authority
Work collaboratively across all teams while maintaining objectivity and independence
Key Performance Indicators (KPIs)
Success in this role will be measured by:
Accuracy and consistency of operational data
Timeliness and quality of reports
Clarity and usefulness of insights provided
Number and impact of process improvements implemented
Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
Establish a centralized operations tracking system
Deliver consistent and structured performance reports
Identify at least 2–3 key operational inefficiencies with clear recommendations
Provide leadership with improved visibility into organisational performance
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
What we need from you
You’ll be:
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support our mission to bring vital funding to adult carers in Solihull.
Your work helps keep services running and opens new opportunities for people who care for others.
As an Adult Carers Fundraiser Admin & Support Volunteer, you will play a key part in helping Carers Trust Solihull secure funding that enables us to continue and expand our vital services for adult carers across the borough.
Working alongside the manager, you will help identify and apply for funding opportunities, assist with administrative and community-based fundraising activities, and represent the charity in local events. Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities.
This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.
Key Roles and Responsibilities
Preferred Skills and Qualities
What You Will Gain
Additional Notes / Special Requirements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!
This is a unique opportunity to gain a recognised qualification while helping customers at St Mary’s Close enjoy regular chair-based exercise sessions. These don’t currently have any sessions, but they’re really keen to get started, ideally once a month to begin with (and maybe more if it’s a hit!).
We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.
Each session will last up to an hour, and we’ll also cover your travel expenses.
Because you’ll be working with potentially vulnerable customers, you’ll need to be 18 or over to take on this role.
If you’re passionate about helping others stay active, feel good, and have fun - we’d love to hear from you!
The client requests no contact from agencies or media sales.
Tools With A Mission, a Christian charity, is looking for a volunteer Van Coordinator to help organise and support the smooth running of our van collections across Northern England.
Our vans play a vital role in collecting and transporting donated tools from the public, which are refurbished and sent overseas to support livelihoods and transform communities.
This is a voluntary position, ideal for an organised and reliable individual who wants to make a meaningful contribution to a charity making a global impact.
Giving communities tools to build a future for themselves.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re excited to announce that we are opening a brand-new charity shop in Portslade and we’re looking for passionate volunteers to help make it a success. Together, we’ll serve the community with fantastic bargains while raising vital funds to support hospice care.
Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.ret
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support our mission to bring vital funding to adult carers in Solihull.
Your work helps keep services running and opens new opportunities for people who care for others.
As an Adult Carers Fundraiser Admin & Support Volunteer, you will play a key part in helping Carers Trust Solihull secure funding that enables us to continue and expand our vital services for adult carers across the borough.
Working alongside the manager, you will help identify and apply for funding opportunities, assist with administrative and community-based fundraising activities, and represent the charity in local events. Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities.
This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.
Key Roles and Responsibilities
Preferred Skills and Qualities
What You Will Gain
Additional Notes / Special Requirements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
· hold drop-in sessions
· attend events and ward meetings at local facilities
· share information
· assist people to request advocacy support by completing a form online or calling our contact centre
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Quilombo UK
Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.
By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.
Head of Department (Legal)
The Opportunity
This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.
Role Purpose
The Head of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.
Key Responsibilities
Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.
Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.
Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.
Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.
Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).
Additional Professional Benefits
Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.
Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
Financial Incentives
15% Profit Share: A share of the commission for work carried out, divided among individuals at the HoD level for specific tasks.
10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the HoD.
Requirements
A strong legal background (GDL, or equivalent) with a deep commitment to social justice.
Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.
A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).
Excellent analytical, drafting, and communication skills.
This is a 100% remote-only position.
Selection Process
Informal interview.
Requirement of two professional references
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.
You can expect us to
What we need from you
You'll be:
Time expectation
Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support our mission to bring vital funding to adult carers in Solihull.
Your work helps keep services running and opens new opportunities for people who care for others.
As an Adult Carers Fundraiser Admin & Support Volunteer, you will play a key part in helping Carers Trust Solihull secure funding that enables us to continue and expand our vital services for adult carers across the borough.
Working alongside the manager, you will help identify and apply for funding opportunities, assist with administrative and community-based fundraising activities, and represent the charity in local events. Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities.
This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.
Key Roles and Responsibilities
Preferred Skills and Qualities
What You Will Gain
Additional Notes / Special Requirements
The client requests no contact from agencies or media sales.
We are seeking a proactive and organised Appointments Admin Volunteer to support the Appointments Lead of client appointments across the Helen Bamber Foundation. This role will play an important part in supporting the smooth running of appointment scheduling, improving communication with clients, and helping to reduce missed appointments. You will work closely with the Client Services team and wider multidisciplinary teams to support effective appointment management.
Main tasks and activities
Appointments Coordination
· Support the scheduling and coordination of client appointments, including Initial Assessments and follow-ups
· Liaise with staff, clinicians, and relevant teams to assist in organising appointment availability and ensuring effective use of appointment slots
· Assist in contacting clients via phone, email, or text (including WhatsApp where appropriate) to confirm appointments and provide reminders
· Support the updating and maintenance of appointment trackers, spreadsheets, and shared calendars to ensure accuracy and consistency
· Help ensure client contact details are accurate and regularly updated on internal systems
· Assist in the booking, rescheduling, and cancellation of appointments, ensuring all changes are communicated clearly to relevant parties
· Support the preparation and coordination of virtual appointments, including setting up and sharing meeting links (e.g. Teams, Zoom)
Data & Administration
· Support accurate and timely record keeping within the Client Management System (CMS), ensuring all appointment-related information is recorded correctly.
· Assist with maintaining and updating spreadsheets, appointment trackers, and internal databases to ensure data is current and reliable
· Support the team in monitoring data quality and flagging any inconsistencies or missing information
Interpreter Coordination
· Assist with booking interpreters for appointments where required, ensuring requests are communicated in a timely manner
· Support maintaining accurate and up-to-date interpreter contact lists and availability records
· Assist in confirming interpreter bookings and sharing relevant appointment details where appropriate
General Support
· Provide support to the Client Services and Operations team as needed
· Assist with reception cover where required
Skills and experience needed
· Excellent communication skills with a high standard of written and spoken English;
· Excellent interpersonal skills; Empathetic and understanding.
· Computer literate with experience of Microsoft packages;
· High attention to detail and accuracy;
· Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
· Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
· Ability to multi-task and prioritise tasks within a time-pressured environment;
· A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
· A better understanding of asylum seeker and refugee processes in the UK;
· Stronger administrative skills;
· An ability to multi-task between competing priorities;
· Experience of working with a multi-disciplinary team in a Human Rights charity;
· Ability to process large amounts of data and prioritise or categorise it;
· Ability to manage multiple busy calendars at the same time.
Equal Opportunities
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in. We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socioeconomic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
Please note that successful candidates will be offered the volunteer position subject to a DBS check.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Maintenance Officer / Handyperson
The Haven, Walsall
Flexible, ad-hoc hours and some regular commitment
Voluntary role (travel expenses covered)
Are you practical, proactive, and enjoy hands-on work? Join WPH Counselling and make a real difference behind the scenes.
We’re looking for a reliable Volunteer Maintenance Officer / Handyperson to help us keep our facilities safe, welcoming, and well-maintained for the people who rely on our services. Your skills will directly support our mission—ensuring more of our funding goes where it’s needed most: helping our clients.
What you’ll be doing:
What we’re looking for:
What you’ll gain:
A full role description can be available on request. Interested parties would be required to take part in an informal interview and screening process before being successfully appointed a volunteer.
Interested? Get in touch and help us create a safe, welcoming space for those who need it most.
The client requests no contact from agencies or media sales.