Community services volunteers volunteer volunteer roles in Bristol

Want to help your community? We are seeking up to 10 new Volunteer Generalist Advisers with Citizens Advice South Gloucestershire?

The rewarding role would involve training to help with a vast range of problems. These include but are not limited to benefits, debt, housing and employment.

The charity is particularly keen to encourage applications from people with a diverse range of backgrounds. This is especially the case for people from BAME backgrounds who are currently under-represented.

The role would involve giving advice to clients both face-to-face and over the telephone.

Main duties and responsibilities may include:

• Interviewing clients, both face-to-face and on the telephone, letting the client explain their enquiry and helping the client to set priorities
• Finding, interpreting and communicating the relevant information and exploring options and implications in order that the client can come to a decision
• Acting, where necessary, on behalf of the client, negotiating, drafting or writing letters or making appropriate referrals
• Completing clear and accurate case records
• Recognising the root causes of problems and participating in taking appropriate action
• Keeping up to date on important issues by attending the appropriate training and by essential reading
• Attending team meetings

Personal skills and qualities needed to become a Volunteer Generalist Adviser:

• A commitment to the aims and principles of the service
• Excellent communication skills
• Being open and approachable
• Ability to communicate clearly both orally and in writing
• Ability to sift through information and extract what is relevant
• Basic mathematical skills, including percentages
• Respect for views, values and cultures that are different to their own
• An understanding of why confidentiality is important
• Being open to using computers on a regular basis
• A positive attitude to self-development and assessment
• Ability to work as part of a team
• Ability to recognise their own limits and boundaries in the role
• Good IT skills essential – ability to use websites/ databases/ research information

Applicants should be IT competent and able to commit to two sessions per week for at least two years.

Training will be held over a full day – probably a Wednesday – each week starting in May/June 2026. There will be additional training time when new recruits can observe experienced advisers.

There will be opportunities to help out for a few sessions prior to training starting so that applicants can check the role is right for them.

​Who are Governors for Schools?

Governors for Schools operates across England and Wales to improve educational standards and ensure all children and young people have the chance to realise their full potential.

We believe the key to improving school performance is effective governance. By finding, nurturing and supporting a committed network of governors, we drive positive systematic change that benefits each and every student, regardless of their background.

Governors for Schools recruits and matches volunteers with school governing boards and provides ongoing support.

What’s involved?

There are governor vacancies across England and Wales. Some schools are also looking for remote governors who don't need to live near the school they support.

Governors volunteer at board level to set the strategic vision for their school. This involves constructively challenging current processes, using your unique skills to support senior leaders, and overseeing school finances. You’ll be involved in areas such as monitoring, budget management, and data analysis. As well as putting your expertise to good use, you’ll have the opportunity to develop your professional skills. Ultimately, you’ll work towards facilitating the delivery of a broad and exciting curriculum and oversee wellbeing and inclusion initiatives. Governance represents a fantastic opportunity to develop yourself while making a real impact on the education of children and young people.

Governors work collaboratively with the headteacher and other members of the board, including parents and school staff. In most schools, full board meetings are held termly, as are committee meetings. Many governors will sit on a committee linked to their expertise or interests, such as teaching and learning or finance and resources. In addition to attending meetings, governors will need to read the papers in advance, complete training courses, and occasionally visit their school.

Governors usually support schools for a period of four years and with an estimated time commitment of 7 hours per month. During these hours, you will attend meetings, read papers, attend training sessions, and make occasional visits to school.

Who can be a governor?

The most important part of being a governor is the ability to ask questions, provide support and have the best interests of the school at heart. You don't have to be a parent or have experience in education to become a governor. Schools seek a  wide range of skills to support the board, including finance, HR, and data analysis.

Boards also need governors with a diversity of backgrounds and lived experiences to ensure a range of perspectives are considered during board meetings.

Schools welcome professional experience, as well as community insight and experience of working collaboratively.

You need to be aged 18 or above and there are certain criminal convictions that would exclude you from the role. A Disclosure and Barring Service check will be carried out by the school.

What’s the process?

You can find out more about the school governor role by attending one of our recruitment webinars.

You can complete your online profile on the website, including your motivation to take on the role, your skills and your school preferences. Your regional Partnership Manager will then look at vacancies that match your requirements. Once a school is identified, you will have the opportunity to discuss the role with them in more detail, visit the school, and observe a meeting. If appointed, a DBS check will take place and, in some cases, the school will seek references.

Ongoing support

Governors for Schools isn’t just a matching service. We want to help you thrive in your role through bespoke and ongoing support. We provide eLearning and monthly webinars covering a variety of topics to increase your knowledge of the education sector and governance. You’ll also have access to The Key for School Governors, an information hub designed to show new governors the ropes and offer a useful point of reference for existing governors.

We are looking for our next Chair of Trustees – someone who will work closely with our Executive Team and Board to guide the organisation through what is both a challenging and genuinely exciting time. The funding environment is tough. The political context is difficult. And yet the need for what we do has never been greater.

This is an unpaid voluntary role. Reasonable out-of-pocket expenses will be reimbursed in accordance with our Volunteer Expenses Policy.

The successful candidate will lead a vibrant, well-established, national charity as it navigates the next chapter of its story.

Main tasks

• Developing and setting our future strategy, alongside the Executive Team and other Trustees
• Helping shape and deliver our future, identifying opportunities in an evolving landscape
• Leading the Board of Trustees, including regular 1:1s and providing space for reflection
• Acting as a 'critical friend' to our Executive Team, as well as formal line management to the CEO (and COO in their absence)
• Acting as an ambassador for the charity – raising awareness of what we do and engaging potential supporters and other key stakeholders
• Responsibility, along with the other trustees, for the governance of the charity
• Contributing to the ongoing strategy of the charity, in line with our charitable objectives
• Participating in board meetings and sub-committees in an inclusive and thoughtful way

Please download our Chair Application Pack for more information.

Company Description

We would love you to join us in being part of the Durrell team.

As a leading conservation organisation, we have an important job in saving species from extinction and creating a wilder, healthier, more colourful world.

It takes a great team to save wildlife and we need a wide range of skills to make it happen. Everyone at Durrell plays their part – whether they deliver conservation initiatives, engage with our supporters, promote our brand, or look after our people.

Durrell Wildlife Conservation Trust is an international conservation charity, headquartered at Jersey Zoo in the Channel Islands, working to save species from extinction through "intensive care" breeding of threatened species across the globe, rewilding of ecosystems, and the training of the next generation of conservation heroes. Durrell leads some of the world’s longest running and most successful species and habitat recovery programmes.

Established by author and conservationist Gerald Durrell in 1959, Durrell’s aim is for more diverse and resilient natural landscapes in which species can thrive and people can enjoy a deeper connection with nature.

Durrell delivers its conservation mission through our three integrated core areas of operation:

•Field Programmes: conservation action where it is needed most.

•Conservation Knowledge: training future conservation practitioners, enabling people to more closely connect with nature, delivering the science guiding Durrell’s mission and measuring our impacts.

•Jersey Zoo: a centre of excellence in animal husbandry, research, training, and education.

With a track record of more than 50 years, Durrell leads some of the world’s longest running and most successful species and habitat recovery programmes. The quality of our work is equally as important as how we deliver it. Our values underpin how we approach our work and the work environment we create.

Position

Durrell is looking to recruit three Trustees with skills in:

(i)Human Resources

(ii)Legal

(iii)Public Affairs Communications

The positions will report to the Board Chair.

Volunteering as a trustee is a rewarding opportunity to use your skills, experience and insight to make a meaningful difference, shaping strategies that protect biodiversity and becoming part of an impactful conservation institution.

Trustees attend Board meetings held quarterly in Jersey. We value the depth of connection that comes from meeting in person, while recognising the importance of flexibility through virtual attendance.

As a trustee, you will:

·Safeguard the charity’s mission and values, helping ensure it is well governed, compliant and able to thrive for the long term.

·Help shape the future, contributing your insight and judgement to strategic decisions that guide the charity’s direction and impact.

·Provide thoughtful oversight, supporting the responsible and effective use of resources.

·Be a powerful advocate, championing the charity’s work, purpose and values and helping extend its reach within the community.

This is an opportunity to step back from day‑to‑day delivery and contribute at a strategic level, offering challenge, encouragement and guidance, while being part of a committed board united by a shared belief in Durrell’s work.

If you would like to support our mission and vital conservation work, then we would love to hear from you.

We are looking for candidates with the following skill set:

Trustee 1: Human Resources, International & Strategic experience

·Significant senior level experience in HR and people leadership.

·Experienced in influencing strategic organisational direction and future needs.

·Experience working across international and cross-cultural environments.

·Strong understanding of organisational culture, leadership and people risk.

·Ability to operate credibly and constructively at a board level.

Key responsibilities

In addition to general trustee duties, this role will:

·Provide strategic insight on people, culture and organisational development.

·Bring an international and cross-cultural perspective to board discussions and decision making.

·Contribute to discussions on leadership, succession and workforce planning and aid in ensuring that agreed actions are acted upon.

·Act as a valued sounding board to senior leaders on people related risks and opportunities.

Trustee 2: Legal, Corporate / Commercial governance

·Legal experience in a corporate, commercial, charity, regulatory or governance environment.

·Strong understanding of risk, compliance and governance principles.

·Ability to advise the board on governance matters and support sound decision making.

·Comfortable acting as a trusted adviser rather than providing operational legal services.

Key responsibilities

In addition to general trustee duties, this role will:

·Support the board by offering guidance on governance, risk and compliance.

·Help ensure decision-making aligns with legal and regulatory responsibilities.

·Provide high level input on contracts, policy and governance frameworks.

·Support strong board practice.

Trustee 3: Public Affairs Communications

·Professional experience in communications, marketing, media or stakeholder engagement in a charitable, corporate or commercial environment.

·Proven track record in delivering an understanding of reputation, compelling storytelling and audience engagement which support ambitious fundraising targets at a strategic level.

·Proven track record in developing and delivering a successful communications strategy that supports engagement and fundraising objectives.

·Enthusiasm for championing the charity’s mission and impact.

·Skill in crafting effective and impactful narratives.

Key responsibilities

In addition to general trustee duties, this role will:

·Advise on communications and engagement strategy at a board level.

·Support the enhancement/further development of the charity’s reputation, messaging and public profile.

·Offer insight into reaching and engaging key audiences and stakeholders.

·Act as an ambassador for the charity’s mission and impact in line with our organisational values.

Trustees do not have operational responsibilities but are there to provide collective oversight. All trustees share collective responsibility for the governance, strategy and success of the charity. We are looking for individuals who can provide support and challenge in a positive and constructive way to enable the Executive leadership team to deliver DWCT’s strategic goals.

Requirements

Knowledge, Skills, and Abilities

·Passion and genuine interest in our cause, commitment to our mission and our values.

·Having the best interest of Durrell Wildlife Conservation Trust at the heart of any decisions which are made.

·Ability to think strategically and contribute to high-level discussions.

·Willingness to be an active participant in Board meetings and related activities.

·Excellent communication and interpersonal skills. Be a strong team player.

·Previous experience as a Trustee or Board Member of a not-for-profit organisation is advantageous but not essential.

Other information

Our Values

PURPOSEFUL - We are clear on why we do what we do, are connected as an organisation, we understand and demonstrate enabling / delivery, we are passionate about what we do and work tirelessly to achieve it.

ACCOUNTABLE - We are accountable for our actions; we act with integrity and always have the best interests of the Trust at heart. We take it upon ourselves to update our knowledge and deliver excellence, and our ethics are of the utmost importance.

SUPPORTIVE - We develop and encourage our staff, we work as a team, work well with other departments and trust and respect each other. We promote a learning culture, treat people fairly, encourage diversity in the workplace, and value the opinions and views of others.

Trustees are expected to be able to attend four Board meetings a year. Meetings are held in Jersey with remote attendance available. Board members are also expected to be able to commit the approximate equivalent of a further four days per year to Trust business remotely/via e-mail.

Richard Daggett, Chair of Governance Committee will be overseeing the recruitment process for these positions.