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Are you someone who sees the person behind the problem - and wants to help them find a way through? Vineyard Community & Richmond Foodbank is looking for a warm, motivated Community Outreach Caseworker to join our team in Richmond, working alongside people facing some of life's toughest challenges.
This is a brand new role, created as part of our Five-Year Strategy, and it's an opportunity to shape something from the ground up. You'll carry out guest assessments and triage, develop personalised support plans, and work with individuals experiencing homelessness, mental ill health, financial hardship, addiction, and more - connecting them with the right support and walking alongside them on their journey toward stability and hope.
Based at our community centre in the heart of Richmond (a short walk from the train and bus stations), you'll also travel across the borough to our Foodbank satellite sites. You'll work within a supportive multi-agency framework, collaborating with colleagues, volunteers, partner organisations, and specialist services.
We're a faith-based charity with a strong commitment to dignity, hospitality, and person-centred care. You don't need to share our faith to join us - but you will need to be fully on board with our ethos and values.
What we're looking for: NVQ Level 3 or equivalent; experience in the statutory or voluntary sector supporting people with complex needs; strong communication and organisational skills; a calm, non-judgemental approach; and a genuine commitment to our mission.
What you'll get: A supportive, close-knit team; 5 weeks annual leave plus public holidays and a break at Christmas; a workplace pension with 5% employer contribution; and the satisfaction of doing work that genuinely changes lives.
Closing date: 12pm, Friday 17 April 2026. To apply, download an application form from our website
The client requests no contact from agencies or media sales.
In this role, you will:
• Build meaningful relationships with underserved communities
• Co‑design outreach activities and culturally relevant support pathways
• Lead engagement in local communities to reduce health inequalities
• Deliver workshops, presentations, and targeted awareness campaigns
• Develop partnerships with PCNs, ICS colleagues, public health teams and VCSE organisations
• Help ensure individuals affected by cancer know how and where to access support
We’re looking for someone who:
✔ Understands community development and health inequalities
✔ Has experience engaging diverse communities
✔ Communicates with empathy, clarity and cultural humility
✔ Can design inclusive workshops, events and engagement activities
✔ Has strong digital and social media skills
✔ Is committed to equity, diversity and anti‑discriminatory practice
This is a meaningful opportunity to join a compassionate team and directly influence better outcomes for people affected by cancer.
Apply via our website: Self Help UK/Recruitment
Closing date: Wednesday 25th March 2026
Reserve Community Outreach Support Worker - Mental Health
Salary: £12.60 per hours
Contract: Reserve (bank staff)
Your week: Reserve shifts, as and when required (You’ll work varying hours between 8.30am and 8.30pm, 7 days per week, including 12-hour shifts, evenings and weekends)
Location: Eastfield Road, Peterborough
We’re on a mission to deliver homes that make a difference. As a Reserve Community Outreach Support Worker (Mental Health), you’ll provide ongoing support to our customers with profound and enduring mental health issues, helping them improve their quality of life, sustain tenancies, and achieve independent living through structured and community outreach services
Snapshot of your role
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Provide a comprehensive range of support services to customers with profound and enduring Mental Health conditions.
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Encourage the customer to take their medication as directed by their GP in promoting positive emotional and physical well-being.
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Help the customers understand the responsibilities of holding a tenancy – particularly with respect to keeping the property in a clean and tidy state, not causing a nuisance to neighbours and paying rent.
What we’re looking for
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A full UK Driving Licence for use to deliver services in the community.
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Ability to demonstrate a positive ‘can do’ attitude while adopting a people-focused friendly and approachable manner.
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Ability to demonstrate an awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
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Ability to communicate clearly when speaking and writing including maintaining clear and accurate records and reports whilst using Microsoft Office systems including Word, Excel and competent user of the Internet and email system.
Please read the attached Job Description before applying so you get the full scope of the role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 25thMarch 2026
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Family Support Worker: Targeted Support and Community Programmes
Oasis Hub Lord’s Hill, Southampton
PART TIME, 20 HOURS PER WEEK
FIXED TERM CONTRACT 12 months (with a view to extend – subject to funding)
SALARY: £15,250 per annum (£30,501 for 1 FTE)
We have a unique opportunity to join Oasis Hub Lord’s Hill as part of our work with students and families. This role will create real impact in the Lord’s Hill Community by working alongside our Academy colleagues to support families of Oasis students and the wider community. Helping more families to engage with support and provision, including the therapeutic space of our city farm.
We’re looking for an individual who has a passion for supporting families and compassion for all, to take on this exciting role. You’ll need to be an effective communicator and ready to work with some of our hardest to reach families with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in our community, city farm and academy
The successful post holder must have:
· Experience of family support
· Experience of managing and working with volunteers
· Good project management skills, able to balance a range of priorities.
· Good standard of basic education, including English and Maths Level 2
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following:
Please expand on your CV to tell us about the relevant experience you have in family support
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible
If you have any questions about the role, please contact us via the Oasis Charity Jobs Website
Interviews will take place at the Oasis Academy Lord’s Hill,
The successful candidate will need to be provide proof of the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
About the role
The Community Support Worker will play a key role in our community support team and service provision. Leading a team of volunteers, they will manage community enquiries through our helpline, digital channels, and in person at our Welcome Area, ensuring that IRMO remains a warm and accessible space for all.
They will work closely with other teams to provide service users with accurate, up-to-date information, support the delivery of our advice services and make referrals to partner organisations and services. They will also play a key role in the delivery of the Community Support and Access to Health initiatives by planning, organising and delivering one-to-one support, outreach activities and workshops. This post is designated for a Portuguese speaker, in order to strengthen engagement and inclusion of Brazilians and other Portuguese-speaking migrant communities.
Key responsibilities
Community Support
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Serve as a key point of contact for Portuguese and Spanish-speaking community members, guaranteeing a welcoming environment, managing enquiries and referring to relevant IRMO services or external providers as needed.
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Maintain up-to-date knowledge of internal and external resources and services available to the community, and share this information with community members.
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Follow safeguarding practices across the services provided by the Community Support team.
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Actively contribute to the planning, organising and delivery of the Advice area’s activities, events and workshops, including outreach sessions.
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Lead the recruitment, induction and supervision of Community Support volunteers.
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Represent IRMO in meetings and events related to community engagement, promoting our services among key stakeholders.
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Maintain accurate and timely records of service users and project activities using IRMO’s monitoring tools and database (Views).
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Record user feedback and complaints.
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Respond promptly and professionally to phone calls, emails, WhatsApp messages, and other enquiries.
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Assist with additional administrative tasks as required.
Access to Health
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Organise and manage drop-in sessions, including initial screenings.
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Deliver specialist information and advice as part of Access to Health initiatives, increasing awareness and accessibility for the community on topics such as cancer screenings, Chagas disease, sexual and reproductive health and vaccination uptake.
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Assist and advocate for community members facing barriers in accessing healthcare.
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Plan, organise and deliver rapid community testing screening sessions and health promotion events, both at IRMO and in external community settings.
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Organise and participate in regular outreach activities to promote Access to Health services and engage community members.
Key Duties & Responsibilities may evolve to meet the changing needs of the organisation and community, requiring flexibility and openness to additional duties as directed by the line manager.
Person specification
E = Essential - D = Desirable
Qualifications, Experience & Knowledge
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At least one year of experience in a similar role (E)
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Experience working or volunteering in the not-for-profit sector (D)
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Experience in managing and motivating volunteers (D)
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Understanding of issues facing the Latin American community in the UK (E)
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Understanding of safeguarding and child protection practices (E)
Skills & Abilities
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Excellent verbal and written communication skills in English and Portuguese (E)
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Good verbal and written communication skills in Spanish (E)
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Ability to communicate in an effective and accessible way with a diverse range of individuals and organisations (E)
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Ability to work with service users in a way that promotes their rights and dignity, while being aware of relevant boundaries (E)
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Ability to interact with service users from all backgrounds in a friendly, approachable and supportive way (E)
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Excellent organisational skills and attention to detail (E)
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Ability to manage own time and workload effectively (E)
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Ability to work independently and as part of a team (E)
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Good IT skills, including experience using Google Workspace applications and databases (E)
Personal Attributes
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Professional, positive and flexible attitude (E)
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Self-motivated and resourceful (E)
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Commitment to the principles of equality, diversity and inclusion (E)
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Commitment to IRMO's vision, mission and values (E)
Other requirements
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Willingness to work occasional evenings and weekends as required (E)
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Mental Health and Homelessness Outreach Workers
Reference: 330
Salary: £26,000 - £27,000 per annum, depending on skills and experience. In addition, this role will have a yearly staff retention bonus of up to £2106. This payment is allocated at the discretion of Herts Mind Network.
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s): Watford Wellbeing Centre
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 23rd March at 5pm.
Interviews to be held on Monday 30th March at our Watford Wellbeing Centre.
N.B. Please quote reference number 330 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.


