Content and communications officer jobs

The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.

Responsibilities include:

• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)

• Support the development and scheduling of social media content, helping to grow engaging content and reach

• Monitor and report on social media analytics

• Update the Pathway website with news, publications and resources, and support with website improvements

• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups

• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups

• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference

• Coordinate publication of major Pathway reports, working with designers and printers

• Provide publishing and administrative support to Fellows undertaking research projects

• Deliver high-quality editing, formatting and presentation of shorter reports and documents

• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists

• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive

• Ensure Pathway resources are organised and accessible to support external communications

About you – it is essential you have:

· Experience of working in a communications or administration role (including remote working)

· Excellent organisational skills, with the ability to manage multiple priorities and deadlines

· Strong written and verbal communication skills

· Experience of maintaining or updating websites, including WordPress

· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics

· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools

· Experience of using digital tools to prepare and format documents, including academic reports or publications

· High attention to detail and accuracy

· Ability to work both independently and as part of a team

· Understanding of confidentiality and data protection Personal Attributes

You should also be:

• Motivated, with a flexible and proactive approach to work.

• Politically aware and able to work sensitively in a complex environment.

• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.

It would be great if you also had:

• Experience of supporting events or conferences

• Experience of producing newsletters

�� Digital Officer

Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.

Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.

This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.

�� About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.

We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

�� The Role

As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.

Key responsibilities include:

• Plan, schedule and deliver a steady stream of high-quality content across social media channels
• Actively build and nurture our online community
• Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
• Use data and insights to test, learn and continuously improve performance across channels
• Work closely with colleague across the charity
• Support campaigns, events and contribute fresh ideas
• Stay ahead of digital trends

✅ What We’re Looking For

• Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
• Hands-on experience managing social media channels with a strong understanding of what works across different platforms
• Confident in creating a range of digital content
• Comfortable diving into analytics, using data to refine your approach and maximise impact
• Experience of email marketing and understand how to create campaigns
• Organised, proactive and detail focused.

�� What You’ll Get in Return

We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• �� Recognition & Reward – including vouchers up to £50
• �� Excellent training and development opportunities
• �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• �� Pension scheme
• ❤️ Death in service scheme
• �� Employee Assistance Programme

�� Why Join Shaftesbury?

Because every interaction, every connection, every opportunity—we create adds up.

From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

��️ Our Commitment

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

✨ Ready to make your mark and drive real change? Apply today and help us build a future where everyone can thrive.

About us 
At CharityJob, we help charities find people who share their purpose, faster and more easily. We’re passionate about fair and effective recruitment and listening to our candidate and recruiter customers to improve our products, content and marketing.

We’re the number one job board in the UK for charities. And we provide leading technology to support our recruiters, including an applicant tracking system, as well as our sister networking platform, CharityConnect.
 
We’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. We have around 30 employees working for us across marketing, product, sales, software development and finance.

Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.   
 

About the role 

We’re looking for a Senior Content Manager on a 12-month fixed-term contract to cover maternity leave. You’ll lead on all content across the organisation, including two blogs (our Career Advice blog for candidates and our Recruiter Insights blog for recruiters), our email and e-newsletter copy, sales collateral, product messaging, PR campaigns and anything else needing an expert editorial eye. 

Annual leave: 25 days (+ bank holidays) 
Reporting line: you’ll report to the Marketing Director and be part of the Marketing team. 
Hours: 9am-5.30pm (with reduced hours of 9am – 5pm in December and August). Flexibility will be considered. 
Working arrangements: this is a hybrid role, with two fixed days a week (Tuesdays and Thursdays) working in the office. 
Job application process: to apply, please send your CV and answer a few short screening questions.  
We can only accept applications for this role from applicants who live in the UK. 
  

Job description 
What you’ll be working on: 

• Regularly planning and producing content for the CharityJob blogs. 

• Updating the content calendar with article revisions and new content in line with business needs, seasonal trends and sector updates.

• Continually monitoring and maintaining our existing blog content, including optimising performance, working with our external agency to fill content gaps and conducting keyword research to improve organic content reach. 

• Leading on SEO across the organisation, including managing our relationship with our external agency, acting on their recommendations and liaising with our in-house development team. 

• Working closely with the Senior CRM Manager to write copy for promotional and service emails and trigger campaigns. 

• Working closely with our external agency to manage digital PR campaigns to raise awareness of CharityJob and our products with trade, local and national press. 

• Editing product copy to make sure that the right messages and prompts appear in the right places and in the right tone of voice across our website and products to help achieve business objectives. 

• Producing supporting or customer-facing documents for our sales team. 

• Writing guides and other long-form content, and briefing designers to deliver a finished product. 

• Managing content produced for and with CharityJob’s partner organisations.

• Copyediting and proofreading copy and documents across the organisation. 
   

This job is for you if: 

• You understand the role of content marketing in the overall marketing strategy and customer journey. 

• You have excellent copywriting skills, particularly for email campaigns and landing pages. 

• You have a good knowledge of SEO and Google Analytics (AI search would be a bonus) 

• You can highlight key feature benefits in new software products and distil these into engaging content and copy. 

• You have excellent proofreading and copyediting skills and a keen eye for detail. 

• You’re used to successfully juggling multiple projects, working calmly under pressure and managing tight deadlines. 

• You have some experience of working with and managing third-party suppliers.

Healthwatch

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public.

Healthwatch has a remit which covers all publicly funded health and social care services for adults and children.

The Advocacy Project delivers Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

In this role you will promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable networking and engaging with a diverse range of local residents. This role is primarily based in Westminster, and we’re looking for someone who can understand and relate to the diverse local population.

Your role will involve finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with partners and funders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.

You’ll be responsible for a variety of internal and external communications for the Healthwatch Westminster producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.

As well as developing our online presence, you’ll own the Westminster engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have good coverage at events across the borough, and getting out into the local community to promote our service and hear from local residents.

Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Kensington & Chelsea and Brent, and occasionally support communications and engagement in those areas when the need arises.

Key responsibilities

Engagement

î  Develop a vibrant engagement plan for Healthwatch Kensington & Chelsea, ensuring that we reach a wide range of residents from different communities, with an emphasis on those most likely to experience poor health outcomes.

î  Develop effective relationships with local voluntary organisations and community groups to promote the Healthwatch service and carry out engagement activities and signposting sessions.

î  Practice culturally responsive engagement, demonstrating the ability to communicate and effectively interact with people across cultures with diverse protected characteristics, whilst maintaining openness and showing respect to people who have a different social or cultural background to your own.

î  Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.

î  Work in partnership with local community groups to support engagement in projects, including coproduction and joint communications.

î  Take a lead role in making sure all Healthwatch Kensington & Chelsea activities involve people from all sections of the community, including seldom-heard communities.

î  Work closely with the Volunteer Coordinator to ensure that volunteers are able to participate in engagement plans.

Communications

î  Create engaging and up-to-date digital media content across all digital channels, including web content, Twitter and Facebook.

î  Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.

î  Design reports, presentations and stationery templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.

î  Answer and respond appropriately to calls about the service, seeking guidance from the team where appropriate to give signposting support via phone and email.

î  Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.

î  Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager.

General responsibilities

î  Participate in team meetings, training and organisational development.

î  Contribute to monitoring reports.

î  Keep to our policies, including health & safety, safeguarding and risk regulations.

î  Work to our mission, vision, and values.

î  Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

î  Good understanding of the NHS / social care, in particular the importance of patient voice and engagement for improving and developing services

î  Experience of carrying out community engagement

î  Experience producing communication materials for a variety of channels and audiences

î  Experience of working with diverse communities, particularly in Kensington & Chelsea/ North West London

î  Good understanding of health inequality and the role Healthwatch can play in reducing this.

î  Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.

î  Excellent organisational skills, ability to take initiative and plan your own workload.

î  Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.

î  Willingness to attend further training and to adopt new procedures.

î  Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values

Desirable

î  Evidence of ongoing personal development and training related to the role.

î  Previous experience of working within a Healthwatch service.

î  Experience of creating visual content such as digital graphics or video.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident Committed and Mindful Employer.

We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts

The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.

Key duties

Leadership and Management

• Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.

• Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.

• Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.

• Work as a member of the Extended Leadership Team.

• Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.

• Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.

Communications and Marketing

• Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.

• Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.

• Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.

• Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.

• Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.

• Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.

• Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).

• Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.

• Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.

• Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.

• Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.

• Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.

• Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.

• Build networks to enhance the charity’s strategic communications and marketing work.

• Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.

Other Key Accountabilities 

• Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.

• Ensure best value in all our work.

• Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.

• On occasions, provide management support and cover within the organisation, as needed.

• Act as an advocate for the charity and its work.

Person specification

Experience, Knowledge and Understanding 

• A minimum of 2 years’ experience working in a communications management role

• Experience of developing integrated, insight and audience-led communications plans including social media

• Experience of website and brand management

• Experience of delivering successful campaigns

• Experience of engaging with press and/or media including writing press releases and media briefings

• Experience of working collaboratively with different teams/departments

• Experience of working in charity communications (desirable)

• An understanding of ME and the impact on people affected by it (desirable)

• Experience of integrating fundraising with communications (desirable)

Skills, Behaviours and Values

• Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.

• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.

Job Title: Digital Communications & Content Officer

Location: London/Hybrid

Salary: £36,038.98 per annum

Weekly Hours: 35

Reference: YMC1206520

Creative freedom ¦ Purpose-driven work ¦ Big ideas welcome

Love creating content that people stop scrolling for? Passionate about storytelling, social trends and bringing bold ideas to life? If you’re looking for a creative role where your voice matters and your ideas can genuinely shape a national brand, this could be the perfect next step.

At YMCA England & Wales, we’re searching for a talented Digital Communications & Content Officer to join our energetic and collaborative Communications team. This is an exciting opportunity to create impactful content that amplifies young people’s voices, builds meaningful engagement and helps drive positive change across England and Wales.

You’ll work across campaigns, fundraising and retail.  You’ll drive national initiatives as part of our ambitious PCI Directorate — a supportive and creative environment where experimentation is encouraged and no two days are the same.

This is a role with real creative licence. We want someone who’s excited to test new ideas, jump on trends, explore emerging platforms and create content that feels fresh, authentic and culturally relevant. One day you could be filming TikTok content, the next producing a YouTube series, designing social-first campaigns or building engaging digital journeys and landing pages.

You’ll help grow and energise YMCA’s online communities by capturing real stories from young people, staff, volunteers and local YMCAs across the country. From short-form video and graphics to compelling campaigns and platform-native storytelling, your work will inspire audiences and encourage action.

We’re looking for someone who lives and breathes digital culture — a creative thinker who understands social media, loves multimedia storytelling and enjoys turning ideas into engaging content. Alongside strong creative instincts, you’ll use insights and analytics to continually refine and improve performance.

Most importantly, you’ll join a passionate organisation and a genuinely fun, forward-thinking team that values creativity, collaboration and innovation.

If you’re ready to bring fresh ideas, creative energy and digital expertise to a role with real purpose, we’d love to hear from you. 

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Are you looking for variety, flexibility and opportunities to use your broad range of creative skills?  Working for DFN will give you all this and the opportunity to impact the lives of the most vulnerable in India.

DFN UK – Dignity Freedom Network – is a UK charity helping to bring dignity and freedom to the poor, the marginalised and the outcastes in India. Indian colleagues and volunteers deliver impactful education, health, protection and economic empowerment programmes - the ladder needed by those we seek to help to overcome the barriers they face. Working in large cities and in rural villages, with young children and new mums, with women who have experienced exploitation, and families facing discrimination and prejudice, we work to champion those society sidelines, including those from low caste and tribal backgrounds. 

In the UK we raise awareness and raise support.  As our Marketing and Communications Manager you will prepare our key messages and external communications.  You will coordinate our content and prepare and oversee digital platforms.  You will be pivotal to our public fundraising and provide an engaging and authentic window into the lives of those touched by DFN's work in India.   We are looking for someone who will enjoy a role in which every day is different. There will be appropriate support but room for you to innovate and develop. With a hybrid role, you will enjoy a flexible working arrangement to suit your needs.

Your main duties will be:-

• Contributing to the communications and marketing strategy - developing and delivering plans to support this
• Producing high quality content for a range of channels including website, newsletters, social media, and email campaigns
• Preparing videos and key products such as our Annual Report
• Overseeing our content management - reports, videos, images and stories
• Supporting fundraising with appeal copy and materials for donor campaigns and reports. 

We are a small happy team with a big heart for the work and this is really important to us, as is our Christian motivation.  If you work for DFN you will join a committed team who pray for our work and believe everyone is created in God's image.  You will be the sole employee devoted to marketing and communications but will work closely with the CEO and colleagues. 

The role is broad and we appreciate that you may not have all the skills we are looking for but if the work motivates you, our culture appeals and you have some sound experience please apply.  We can supplement skills with training, outsourcing and volunteer support, as required.   The role is part-time - between 15 to 23 hours per week. You will need to be able to travel to Stafford 3-4 times per year. 

To find out more read our Job Description and Person Specification. To apply please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification. Applications will be reviewed on a rolling basis.

Why you will enjoy working at DFN:- Our staff describe the team as ‘caring and supportive’. They speak of the ‘motivating’ work ‘helping to make a difference in the lives of others in areas that I can easily take for granted every day - education, freedom, employment and healthcare.’ 

Content Officer

Are you a creative storyteller who knows how to bring real stories to life? Do you enjoy creating content that connects, inspires and drives engagement? We’re looking for a Content Officer to help share the powerful stories of the people we support and demonstrate the real impact of our work.

At Shaftesbury, we’re proud of our caring, community‑minded workforce. We believe everyone we support has the right to a full and flourishing life—and they deserve the very best from us.

Guided by our core values of being Open, Enabling, Inclusive and Courageous, we deliver disability services across adult care, children’s care and education. Our work is rooted in inclusion, respect and personalised support, and we’re passionate about going the extra mile to help people thrive and live well.

About the Role

As Content Officer, you’ll be responsible for identifying, developing and sharing compelling beneficiary stories across a range of channels, including social media, blogs, newsletters and marketing materials. Working closely with care and education teams across the organisation, you’ll ensure all storytelling is ethical, authentic and impactful.

Your work will play a key role in strengthening engagement with supporters, extending our reach and helping to grow income—while always keeping the voices and experiences of the people we support at the heart of what we do.

About You

You’ll bring experience in content creation and storytelling, along with:

• Excellent written communication skills
• A strong understanding of audience engagement
• The ability to tailor content for different platforms and channels
• A genuine passion for storytelling and making a difference

You’ll also be confident working sensitively and respectfully with children, young people and adults we support.

If you’re motivated by creating meaningful content that has real impact, we’d love to hear from you.

Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.

Why Work at Shaftesbury?

Our people are our greatest asset, and we’re committed to recognising, supporting and rewarding the incredible work they do. Our benefits include:

• Recognition & Rewards: Executive Leadership Team recognition letters and gift vouchers of up to £50 for going above and beyond
• Excellent Training: A comprehensive training and development programme
• Generous Annual Leave: 25 days + 8 bank holidays (rising to 28 days after 5 years)
• Pension Scheme
• Death in Service Scheme
• Employee Assistance Programme

About Shaftesbury

Shaftesbury is a disability charity committed to enabling children, young people and adults to live a life that adds up for them.

We believe life is shaped by many things—friendship, fun, community, achievement and connection. Through our disability care, special education and rehabilitation services, we promote inclusion, wellbeing and belonging, helping people take part, contribute and be valued.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults. All appointments are subject to an enhanced DBS/Access NI check.

We are proud to be part of the Disability Confident Scheme and are committed to equal opportunities. We welcome applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.

The Digital Communications Officer will play a key role in sharing BTO’s stories with a wide audience via digital projects. The postholder will plan, film, edit, and publish short-form videos across different platforms, including BTO’s YouTube, social media accounts and website. They will manage the image library and develop a video library, coordinate film shoots across the organisation, and train and support BTO staff and volunteers with video projects to achieve the Digital Communications Strategy.

The successful applicant will have excellent videography skills, with proven experience in the production and editing of video content, knowledge of video editing software Adobe Premiere Pro or equivalent, and a good understanding of social media platforms, particularly YouTube. They will display an understanding of legal and ethical considerations in digital communications, such as copyright, and show a commitment to increasing equity, diversity, and inclusion. They will have a passion for nature with good knowledge of British birds and wider natural history, with the ability to translate BTO science into compelling videos for a range of audiences.

This position is based at our HQ in Thetford, Norfolk, although you will be able to work from home part of the time on a hybrid working regime and flexible start and finish times can also be accommodated to ensure a good work-life balance.

You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.

Please note that, if you are the successful candidate, you will be required to provide documentary evidence of your right to live and work in the UK. Unfortunately, we are not able to offer visa sponsorship at this time.

WHAT WE OFFER

• £33,954 per annum
• Annual Leave: 25 days per year (plus bank holidays), increasing with service to 26 days after 5 years, 28 days after 10 years, and 30 days after 15 years.
• Paid 'journey days' (up to 2 days) to staff who travel on holiday by land or sea instead of flying.
• Annual team away days
• Life assurance (four times salary)
• 11% employer pension contribution
• Employee Assistance Programme
• Enhanced sick pay
• Enhanced Family leave- Maternity, Adoption, and Shared Parental Leave, 12 weeks at full pay. Paternity and Partner leave, 4 weeks at full pay.
• Health cash plan which enables staff to claim back some healthcare expenses.
• Retail discounts through MyLifestyle.
• Cycling friendly employer- gold accredited
• Cycle to work scheme- spread the cost of purchasing a new bike and save money
• Discounts on: BTO books, Bird care from Vine House Farm  (10% discount on orders placed on the website) and Opticron (15% off)
• Free access to BTO training courses
• Flexible working
• Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
• Free car parking
• Effective job evaluation policy that recognises where staff increase their level of responsibility over time
• Coaching and mentoring scheme
• Staff groups and forums, creating a positive and welcoming culture to work in.

Closing date for receipt of applications is 23:59 on Sunday 5th July and Interviews will be held in Thetford on Tuesday 21st July. If you have any questions, please contact us.

If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.

In cases where we receive a very high volume of applications, we may need to limit the number of Guaranteed Interview Scheme candidates progressing to interview.

Charity No. 216652 (E&W); SC039193 (Scotland)

1. JOB TITLE: Communications officer 

Contract: e.g. Two-year fixed term

Location: York/ hybrid (in office attendance once or twice a week) 

Salary range: £47,814 BAND B1 

2. MAIN PURPOSE AND SCOPE OF THE JOB 

The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT’s mission and priorities and support the work of the people and organisations we fund. 

The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels. 

You will work independently on routine tasks while contributing thoughtfully to wider projects. 

3. POSITION IN ORGANISATION 

Reports to: Head of Communications 

Responsible for: n/a 

4. DUTIES AND KEY RESPONSIBILITIES 

4.1 Content creation and storytelling 

• Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels 

• Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective 

• Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning 

• Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes. 

• Work with colleagues to ensure JRCT’s learning is translated and shared in accessible, meaningful terms 

• Design, compile, and write external newsletters 

4.2  Social media and digital engagement 

• Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts 

• Produce design-led assets and infographics using Canva or similar tools 

• Maintain and grow social media presence, sharing news from grant holders and JRCT 

• Research peer digital content and stay updated on social media trends 

• Monitor and analyse web and social media performance to evaluate and refine approach 

4.3  Internal communications and administration 

• Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content 

• Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists 

• Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise 

5. General Responsibilities

• Work constructively with administrative and communications colleagues, offering guidance and support where appropriate 

• Work at all times within the values, mission, and charitable purposes of JRCT 

• Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in 

• Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned 

• Participate in effective collaborative working with other teams across JRCT 

• Prepare for and participate in appraisal meetings and engage constructively with colleagues 

• Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented 

• Abide by all organisational policies, codes of conduct, and practice 

• Support diversity and equality of opportunity in the workplace. 

Role Overview
The Talent Set are delighted to partner with an amazing well known charity on a fantastic Legacy Officer role. This is an exciting opportunity to help embed a newly launched legacy proposition, supporting donor journeys through a blend of supporter care, communications and campaign coordination, alongside essential administration and record-keeping.

Key Responsibilities

• Manage day-to-day administrative duties, including handling post, banking support, scanning and filing in line with agreed processes
• Respond to inbound legacy enquiries via phone and email, ensuring sensitive, timely and accurate support
• Help coordinate legacy stewardship communications, including drafting, recording and maintaining high-quality contact histories
• Support marketing delivery for the legacy proposition, including compiling materials, liaising with relevant partners and meeting deadlines
• Monitor shared inboxes, triage enquiries and ensure information is logged and actioned correctly
• Provide helpful day-to-day support to colleagues across legacy activity and contribute to continuous improvements

Person Specification

• Experience in an officer/assistant-level role supporting customers or supporters, with confidence handling sensitive conversations
• Strong attention to detail and accuracy when recording information and managing enquiries
• Clear, professional communication skills for phone calls and written correspondence
• Experience working with marketing or communications activity (campaign materials, content, inboxes, or data-led updates)
• Competent administration skills: prioritising tasks, working to deadlines, and maintaining tidy, reliable records
• A people-focused approach with empathy and professionalism, paired with the ability to stay calm and structured

What’s on Offer
Salary: £36,437

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

If this role sounds like a great match, apply now and take the next step towards making a meaningful impact through legacy fundraising.

The Sandhurst Trust - an extraordinary community.

The Royal Military Academy Sandhurst has shaped leaders since 1802.  Spanning heads of state, generals, ministers, diplomats and captains of industry – the Sandhurst alumni community is remarkable.

The Sandhurst Trust is the Academy’s independent charitable foundation and is responsible for securing philanthropic support for the Academy and its community, supporting expansion, innovation and initiatives that government funding alone cannot sustain. 

The Trust is at an inflection point. With new leadership and momentum, we are looking for exceptional development professionals to help build a once-in-a-generation philanthropic programme for an institution whose purpose has never felt more urgent.

Content and Communications Manager
£35,000-£40,000 (depending on experience)
Old College, The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid

As Content & Communications Manager, you will develop a communications plan and shape the way the Trust connects with its global alumni community, makes the case for support, and tells the story of its impact to donors, partners, and prospects.

Working closely with the CEO and Director of Alumni Engagement and Regular Giving, you will lead the development of high-quality content across the full fundraising lifecycle, from articulating a compelling Case for Support and crafting tailored donor materials, to designing campaigns that drive regular giving participation and ensuring every event is supported by communications that reinforce engagement and stewardship.

This is a role for a creative, audience-focused communicator who understands how great storytelling drives philanthropic action. You will own all communications channels, email, web, social and beyond, and act as the guardian of the Trust's tone, brand and editorial standards, ensuring that everything produced reflects the heritage, quality and ambition of one of Britain's most storied institutions.

This role offers something that is genuinely rare in the fundraising profession: the opportunity to build something exceptional from the ground up, at a cornerstone British institution whose story, community and moment in time combine to make the case for philanthropy almost uniquely compelling. The Sandhurst Trust is looking to build a team full of passion and ambition so if this sounds like you, we would love to hear from you.

The Trust operates a hybrid working model with two days onsite (Old College, RMAS, Camberley, GU15 4PQ).

Closing date: Midnight on 30 June 2026

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The Sandhurst Trust is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

The Talent Set is delighted to be partnering with a leading youth charity to recruit a Senior Digital Content Officer.

This is a unique opportunity to play a key role in delivering a National Lottery-funded programme focused on improving how mental health support reaches young people from underrepresented and marginalised communities.

Working across youth engagement, communications, content and inclusion, you will build relationships with community partners, gather insight from young people, commission creators and creatives, and help deliver impactful content shaped by lived experience.

This role would suit someone with strong project management and stakeholder engagement skills, experience working with young people, and a genuine understanding of how equity, diversity and inclusion principles can be applied in practice.

Key Responsibilities

• Lead and coordinate digital content projects from planning through to evaluation.
• Build trusted relationships with community organisations and partner charities.
• Gather insight from young people and use findings to shape content and communications activity.
• Commission and manage creators, freelancers and agencies.
• Coordinate content production across multiple stakeholders and teams.
• Develop engaging content for digital channels including websites and social media.
• Manage project timelines, deliverables and reporting requirements.
• Monitor performance and use insights to improve future activity.
• Ensure content is inclusive, representative and accessible for diverse audiences.

About You

We are looking for someone with:

• Experience working with young people, youth programmes or youth-focused campaigns.
• Demonstrable experience applying equity, diversity and inclusion principles in practice.
• Experience working with underrepresented, marginalised or minoritised communities.
• Strong project management skills and the ability to manage multiple priorities.
• Excellent relationship-building and stakeholder management skills.
• Experience coordinating agencies, freelancers, partners or external suppliers.
• Strong written communication skills and experience developing content for digital audiences.
• An understanding of safeguarding principles and working safely with young people.

Desirable Experience

• Charity, mental health, health or youth sector experience.
• Social media content experience across platforms such as Instagram, TikTok and YouTube.
• Experience gathering audience insight and translating findings into communications activity.
• Experience using content management systems such as Umbraco.
• Experience using reporting tools such as Google Analytics.

What's on offer? 

Salary: £37,000 – £39,900 per annum
Contract: Fixed-Term Contract until April 2027
Location: Hybrid – London (approximately 1 day per week)
Hours: Full-time, 35 hours per week

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The Process

If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the “Apply Now” button.

Commitment to Diversity and Inclusion

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

At PHG, we’ve spent nearly 30 years turning complex science into practical health policy. We are now looking for a versatile Administration and Communications Officer to join our team. 

As Administration and Communications Officer you can expect to spend half your time supporting our external-facing communications activities, including, designing digital and print content and keeping our website up to date. From monitoring analytics to maintaining our house style, you’ll help ensure our policy perspectives reach the right people. The other half of your time will be spent ensuring our office and HR functions run smoothly. This includes essential HR admin (payroll, recruitment, and contracts), coordinating meetings and events, and managing our office facilities.   However, no two weeks are likely to be the same.

Who You Are

You’re someone who loves variety and doesn't mind switching gears from designing a newsletter to booking an external meeting in the same afternoon.

Our Ideal Candidate

• You have an eye for detail and enjoy using different software (e.g. Adobe Indesign, Canva) to create impactful content

• You’re proficient in Google/Microsoft and either know your way around CMS/CRM platforms or are excited to learn.

• You can juggle competing priorities without dropping standards or missing deadlines.

• You’re a team player who is self-motivated, professional, and ready to take the initiative.

This is a chance to work at the intersection of science and policy in a flexible, supportive environment. 

The PHG Foundation is a linked exempt charity of the University of Cambridge.