Conversion and crm officer jobs
We are looking for a fundraising manager whose core strengths are trusts and foundations fundraising, major donor cultivation, and excellent proposal writing.
The NCTJ is the guardian of the gold standard in journalism training. Through charitable initiatives including the Community Reporting Fund and Journalism Diversity Fund, we widen access to journalism careers, strengthen community reporting, and champion trusted journalism at a time when misinformation and public scepticism make high professional standards more important than ever.
Diversifying and growing charitable income is a strategic priority for NCTJ. Following the development of our fundraising strategy, this role will focus on building and growing income from UK trusts, foundations and high net worth supporters. You will have the autonomy to shape the grants and major donor pipeline.
Corporate partnerships are led primarily by our Head of Business Development. This role focuses on grants, major donors and stewardship.
About the role
You will:
- Research and manage a strong pipeline of trusts and foundation prospects
- Write and submit high-quality, tailored grant applications and expressions of interest
- Develop compelling cases for support, budgets, outcomes and proposal templates
- Build and manage major donor/high net worth pipeline through warm networks
- Lead on donor cultivation and follow-up
- Strengthen stewardship and reporting so funders feel valued and close to the impact
- Use HubSpot CRM to track pipeline, deadlines, reporting and performance
About you
You will have:
- A strong track record in trusts and foundations fundraising
- Experience securing substantial grants (five-figure and above)
- Excellent proposal and case for support writing skills
- Experience working with major donors/high net worth supporters (or strong transferable relationship-led fundraising experience)
- Strong organisation and CRM discipline
- Confidence working with senior leaders
Experience in journalism, media, education, social mobility or EDI is welcome but not essential. It is vital that you support the critical role professional journalists play in our democracy.
Benefits
- Salary c £40,000 (£37,000-£43,000) depending on experience
- Pension: 5% employer and 5% employee contribution
- Annual leave of 25 days plus bank holidays
- Discretionary bonus based on company performance
- Life cover
- Training and career development
How to apply
Please apply with your CV and a supporting statement (maximum 1,000 words total) addressing the following:
- Trusts and foundations track record (300 words)
Describe one trust or foundation grant of £30,000+ that you personally led. Include who the funder was, what the project was, how you shaped the proposal to meet their criteria, and the outcome. - Proposal writing approach (250 words)
When starting a new funding application, what are the first five things you do before you begin writing? Please be specific. - Working with senior stakeholders and impact information (250 words)
Give an example of how you worked with colleagues, senior leaders or contacts to gather the information needed for a funding proposal or donor meeting. What did you do and what was the result? - Interest in journalism and the NCTJ mission (200 words) What is it about the NCTJ’s work, values and mission that interests you, and why do you think it is important at this point in time for journalism and society?
Your supporting statement is an important part of the assessment for this role. We are looking for evidence of your own proposal-writing style, experience and judgement. Generic or highly templated responses are unlikely to score well.
Shortlisted candidates may be asked to complete a short writing exercise as part of the interview process.
About the NCTJ
The National Council for the Training of Journalists (NCTJ) is the charity at the heart of journalism education and training in the UK. We are the guardian of the gold standard in journalism training and qualifications, and we champion equality, diversity and inclusion so that journalism is accessible to people from all backgrounds.
Through charitable initiatives including the Journalism Diversity Fund and the Community Reporting Fund, we widen participation in journalism, support community reporting, and strengthen trusted journalism at a time when misinformation and public scepticism make high professional standards more important than ever.
NCTJ is financially stable and widely respected within the industry. However, diversifying and growing charitable income is a strategic priority for 2026–27. We have developed our first fundraising strategy to support sustainable growth and impact, and this role is central to delivering it.
Purpose of the role
This is a specialist role focused on securing and stewarding funding from trusts and foundations and developing a pipeline of major donors and high net worth supporters, underpinned by exceptional proposal writing and strong relationship management.
Corporate partnerships are led primarily by the head of business development. This role will support corporate fundraising through proposal/case development and stewardship where needed, but the primary focus is securing charitable grants and major donors.
Key responsibilities
1) Trusts and foundations fundraising
- Build and manage a strong pipeline of UK trust and foundation prospects that advance NCTJ’s charitable priorities (including diversity, community reporting, and training for a fast-changing media industry).
- Develop and maintain a grants calendar and tracking system, including deadlines, funder preferences, decision timelines, and reporting requirements.
- Write and submit high-quality, tailored grant applications and expressions of interest, working to agreed targets and timescales.
- Develop a suite of core fundraising materials (case for support, programme proposals, budgets, outcomes and evaluation narrative, boilerplate and templates) to increase quality and consistency across submissions.
- Confidently communicate the NCTJ’s purpose and impact through presentations, reports, and digital content and represent the NCTJ at meetings and events, both virtually and in person.
- Build and maintain strong funder relationships, ensuring excellent stewardship, timely reporting and opportunities for renewal and uplift.
2) Major donor / high net worth giving
- Work with the senior team to identify major donor prospects through networks and sector connections.
- Undertake proportionate prospect research and build a high-quality cultivation pipeline.
- Create tailored donor proposals and impact statements that support donor interests while advancing NCTJ priorities.
- Support cultivation meetings with briefs, materials, follow-up and stewardship plans, tracking all activity in CRM.
3) Impact, storytelling and stewardship
- Work closely with programme and communications colleagues to gather impact data, case studies and beneficiary stories to strengthen proposals and reporting.
- Develop and deliver a clear plan for thanking trusts and major donors, keeping them updated on impact, and staying in regular contact.
- Use NCTJ events and industry milestones as stewardship and cultivation opportunities, coordinating targeted follow-up and relationship management.
4) Systems, reporting and evaluation
- Maintain excellent data quality and discipline in HubSpot CRM, including prospect stage, relationship owner, next actions, submissions, reporting deadlines and contact history.
- Produce clear pipeline and performance reports for the HoBD/chief executive (eg, submissions, conversion rates, forecast, learning and next steps).
- Contribute to quarterly review sessions to evaluate progress and refine approach.
5) Collaborative working
- Build strong working relationships across the charity and its stakeholders to translate NCTJ’s work into fundable propositions and well managed projects ensuring effective delivery of programmes through cross functional collaboration.
- Bring innovative and creative concepts to the team, and develop valuable programmes and initiatives which add to the NCTJ’s new income stream.
- Contribute to shared messaging that reflects NCTJ’s mission: high standards, quality, trusted journalism, accessibility and measurable EDI impact.
Person specification
Essential
- Significant experience in trusts and foundations fundraising, including writing successful applications.
- Proven track record of securing substantial grants (five-figure and above, including multi-year where possible).
- Outstanding proposal and case for support writing skills (clear structure, persuasive narrative, strong budgets/outcomes, and tailoring to criteria).
- Strong pipeline management skills and ability to deliver multiple submissions to deadlines.
- Experience cultivating and stewarding major donors/high net worth individuals (or strong transferable relationship-led fundraising experience).
- Strong CRM capability and reporting discipline.
- Confidence working with senior stakeholders.
Desirable
- Experience strengthening fundraising systems, templates and stewardship processes.
- Experience in education, media/journalism, social mobility, EDI or local/community development.
Personal attributes
- A high-quality writer who takes pride in precision, tone and evidence.
- Proactive, organised and accountable.
- Warm, credible and professional with funders and senior stakeholders.
- Motivated by widening access, high standards, and trusted journalism.
Registered Charity
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity.The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters.
Principle Responsibilities
The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy.The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team.
The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters.
Please see our job information pack attached for further details on this role.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
Registered Charity
51 - 100
Making A Difference
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.
Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.
This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile.
Key Responsibilities
Corporate Partner Recruitment
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With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets
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Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners
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Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence
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Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.
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Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables
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Identify opportunities for expansion in specific sectors or in relation to specific initiatives.
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Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations
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Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships
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Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering
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Research relevant events and conferences that Chapter One team could attend to network and/or speak
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Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date
Account Management
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Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.
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Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.
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Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.
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Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.
General
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Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team
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Conduct administrative duties as required to support the Business Development Manager
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Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
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A commitment to Chapter One’s mission and values.
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Experience of business development of Corporate Partnerships in a charity or B-2-B environment
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An ability to create compelling written pitches, ensuring messaging and brand are consistent
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Outstanding presentation skills, with the ability to excite and inspire an audience
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Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
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Excellent organisational skills and attention to detail
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An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses
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An understanding of social media platforms, particularly LinkedIn.
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Able to take personal accountability for own workload and for delivery of targets
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A ‘can do’ and flexible approach with an ability adapt to changing priorities
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Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data
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Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.
You’ll be more successful in the role if you have:
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Experience of using social media to develop business relationships
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Experience of achieving annual sales targets
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A background in CSR or social value
Interview Dates
First Round: Week commencing 9th March
Second Round: Week commencing 16th March
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should include:
Your relevant experience, including clear examples.
Tell us about a partnership that you have initiated or developed and what you did to make it succeed.
Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. Please let us know if there is anything we can do to make sure the assessment process works for you.
Registered Charity
21 - 50
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Thank you!
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- Analyse, identify and develop plans to optimise member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM (CiviCRM) development work
- Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
- Collaborate with department Managers to increase membership recruitment within their stakeholder groups
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
- Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
- Represent RSTMH at relevant events to promote membership and track success of these activities
- Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means
Person specification
- Passion and commitment to the work and goals of the Society
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organisation
- At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
- Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Effective decision-making skills
- Self-starter, able to work proactively and think ahead
- Strong relationship builder
- Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Knowledge of global health or international development is desirable
The deadline for this role is 5pm GMT 8th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role details: Located in our office in Welwyn, Hertfordshire, three days per week.
Salary: £28,000 FTE
Hours per week: 18 hours (3 days), 9.30am - 4.30pm (with a one hour unpaid lunch break). Office days: To be agreed.
Terms: Permanent
We’re seeking a dedicated Community & Events Co-ordinator to support delivery of inspiring events; support the growth of our community using digital tools; and to help grow and nurture our vibrant network of volunteers.
Key responsibilities:
· Volunteer Recruitment and Engagement:
o Use digital tactics and initiatives to drive volunteer recruitment, manage our volunteer recruitment onboarding process and inspire a new community of volunteers to join CPRE Hertfordshire.
o Attend volunteering fairs in Hertfordshire to recruit new volunteers.
· Event Co-ordination:
o Organise and manage community events from conception to execution including our annual Countryside Day.
o Utilise strong project management skills, including digital project management tools, working closely with the Chief Executive where appropriate, to oversee logistics, budgets, and outcomes.
o Attend and support community events on behalf of CPRE Hertfordshire including using our contactless machine for merchandise sales.
o Grow the number of community talks CPRE Hertfordshire delivers across Hertfordshire to increase awareness of our charity and its mission.
· Digital Membership Communications:
o Use our digital CRM, MS Dynamics, to set up automated membership renewals campaigns to retain our members.
o Support the Chief Executive with digital membership updates and communications as and when needed.
o Support Chief Executive with supporter to membership digital conversion campaigns.
· Online merchandise sales:
o Take responsibility for our e-commerce including copywriting for digital communications and finding new digital channels to sell our merchandise through.
· Performance Monitoring:
o Track and report on community engagement initiatives, including events, using digital data, online analytics and feedback to refine strategies and ensure ongoing success.
· Administrative Support:
o Maintain up-to-date digital volunteer records in our CRM and ensure compliance with GDPR.
o Provide comprehensive administrative support to the Chief Executive as and when required.
o Manage various tasks related to the upkeep of the office.
Role requirements:
· Strong digital skills including proven success using a digital CRM, email software, and a working knowledge of various social media platforms including Facebook, Instagram, and LinkedIn.
· Strong project management and organisational skills including using digital tools to juggle multiple projects, track progress and meet deadlines.
· A natural people person with proven experience in coordinating community-based activities including digital and in-person events.
· Willingness to travel regularly across Hertfordshire to attend events which may sometimes be at weekends.
· Experience as a volunteer; or working with, recruiting or coordinating volunteers.
· Proven ability to build partnerships and networks within local communities.
· Passion for environmental causes, particularly in protecting the countryside.
· A commitment to diversity, equality and inclusion.
· A full UK driving license.
Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close at midnight on Saturday 7th February. First stage interviews will be held online on Thursday 12th February.
What We Offer:
CPRE Hertfordshire campaigns to protect, promote and enhance the beautiful countryside across the county for the benefit of everyone.
CPRE Hertfordshire was founded in 1928 and is well respected particularly for our expertise in working within the planning system to help protect Hertfordshire’s countryside from inappropriate development.In recent years our countryside including protected areas such as the Green Belt and the Chilterns Area of Outstanding Natural Beauty have been under unprecedented pressure as successive governments prioritise housebuilding.At the same time the climate emergency has made clear the need for greener approaches for transportation, energy generation and water use.And there is widespread recognition of the health and wellbeing benefits of the countryside and of local green spaces.These factors all play into our desire to connect people with the countryside, and thus drive much of our charity’s work.
Our vision - A beautiful and thriving countryside that enriches all our lives.
Our mission - To protect, promote and enhance the Hertfordshire countryside for everyone to value and enjoy.
Our charity works to
- Support communities to have their say on developments and changes in Hertfordshire.
- Protect Hertfordshire’s Green Belt and the wider countryside from inappropriate development.
- Promote the benefits of the countryside and our natural environment to everyone, wherever they live.
- Work with local government, community groups and other organisations to promote planning policies that make the best use of land.
- Advocate for Hertfordshire’s designated areas including the Chilterns Area of Outstanding Natural Beauty, the Broxbourne Woods National Nature Reserve and the Chilterns Beechwoods Special Areas of Conservation.
- Raise awareness of the Hertfordshire countryside as a vital space for health and wellbeing.
- Encourage care of our chalk streams, woodlands, fields and hedgerows to help protect landscapes and wildlife.
- Call for homes that local people can afford to be built in the right places across the county.
- Recognise local groups and individuals that work to improve their environment and their communities.
- Advocate for action to mitigate the climate emergency so as to protect the Hertfordshire countryside and the wider environment both now and in the future.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.
By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.
How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!
As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.
Position: Digital Marketing Manager
Responsible to: Head of Fundraising
Location: Remote (home based with option to work from our Abingdon charity shop)
Contract: Part-time. Permanent after 6 months’ probation, or freelance
Hours: 15 hours per week plus 4 floating hours on demand
Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.
Annual leave and benefits:
- 5.6 weeks per year FTE (pro rata based on weekly hours)
- Flexible working pattern (as long as predominantly during business hours)
- Pension scheme with matched contributions if employed. 4% employer / 4% employee
How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.
Interviews will start w/c 2nd March 2026
Closing date: 16th February 2026.
NB Please see Information Pack and Job Description for further information.
PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website.
What you will be working on:
- You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
- You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
- You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
- A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
- You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
- Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success
This job is for you if you…
- Are a marketing all-rounder with strong digital marketing experience
- Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
- You have enough experience to hit the ground running and take the lead in your role
- You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
- You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
- You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
- You have excellent communication skills, and a creative yet data-driven and supporter focused approach
- You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
- And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho
Please make sure to read the accompanying 'Information Pack' and 'Job Description'. This will help both you and us make sure we are fully aligned on expectations to the role. You will get a good feel for who we are and we of you as a candidate as you will be asked to submit a cover letter and complete screening questions which assume you have had the information we have shared. While we are looking for a candidate who meets our requirements as closely as possible, we encourage you to apply even if there are gaps, taking the opportunity in your cover letter to highlight any such areas and why you believe you will still be successful in the role.
Registered Charity
1 - 5
Our mission is to support individuals and their communities in Africa through education that embraces their differing abilities.
The client requests no contact from agencies or media sales.
Thank you!
Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent
We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.
RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.
This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.
We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.
THE ROLE
- Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
- Develop communication plans for all areas of RSTMH, working with department managers to execute
- Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
- Manage social media channels for RSTMH, and develop strategies to engage wider networks
- Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
- Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
- Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
- Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
- Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
- Create and maintain Society level communications calendar
- Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
- Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
- Represent RSTMH externally with key partners, at relevant conferences and industry events
- Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
- Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
- Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
- Fully manage the communications budget
- Responsibility for promotional materials including flyers, event signage, merchandise and handouts
- Working across all aspects of RSTMH communications
PERSON SPECIFICATION
Essential experience
- 5 years’ experience within a digital communication role
- 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
- Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
- Experience of digital content creation, commissioning and management
- Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
- Experience of managing suppliers, partners and contributors
- Familiarity with design software for creating digital assets, such as Canva
- Knowledge of CRM databases
- Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
- An understanding of the academic and research communities
Personal attributes
- Self-starter, able to work proactively and intuitively
- Work to varying timelines and prioritise own workload accordingly
- Passion for tropical medicine and global health
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Ability to communicate with a range of people of different levels, disciplines and backgrounds
Desirable
- Knowledge of Mosaico and SparkPost for building HTML emails
- Experience running websites on Drupal 10
- Some experience using CiviCRM
- Existing network of experts in the tropical medicine and global health space
The deadline for this role is 5pm GMT 4th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.