• £18,680 per year (based on a full time salary of £28,021)

• 25 hours per week (with additional hours to end March 2022)

• Permanent

• Based in Greenwich

Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £4M, over 150 staff and 260 volunteers, we are one of the largest charities in the Mind network.

Our team in Greenwich work well together to offer a range of support to promote wellbeing and help people to manage their mental health. As our Peer Support Coordinator you will lead the development and delivery of peer support sessions and activities to support this, working with volunteers to develop new opportunities. Groups will be held online, at our Greenwich centre and at venues across the Greenwich borough.

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from Black, Asian and Minority Ethnic (BAME) backgrounds

• Young people

• Disabled people

• People with diverse sexual orientations and gender identities

BLG Mind is committed to meeting the reasonable adjustments of disabled people.

BLG Mind always welcomes applications from people with lived experience of mental health problems. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Closing date: Wednesday 19 May 2021

Likely interview date: Tuesday 1 June 2021

An application form can be downloaded from our website

Full-time, 12-month month fixed-term contract
Office based with flexibility to work from home, subject to meeting requirements for homeworking

The CSP is currently developing an equity, diversity and belonging strategy.

We are seeking a Programme Coordinator to work within the CSP on a full-time basis for a period of twelve months to co-ordinate work to develop the strategy and report our progress against the strategy.

Delivering high-quality, accurate and timely work, you will:

• Support the launch of the strategy, which is informed by the views of members and staff;
• Enable reporting of activities and communicate progress against objectives within the strategy; and
• Support the delivery of strategy activities across the organisation.

You’ll already have a proven track record in major project management and coordination, together with experience of organising and administering events, meetings and workshops. A background in successful relationship/stakeholder management is also essential, enabling you to build relationships and develop rapport with people at all levels, both within the organisation and with external stakeholders.

Your excellent communication skills will include the ability to draft clear and accurate communications, from briefings and papers to presentations, and you will need to demonstrate sound judgement, tact, diplomacy and discretion.

The CSP is the professional, trade union and educational body for the 60,000 Chartered Physiotherapists, support workers and students in the UK; and one of the largest representative bodies in healthcare. Further information on our approach to Equity, Diversity and Belonging can be found on our website here.

Our Values
At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork.  We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of  learning, courage, inclusive and integrity.

Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members. Please click here for further information.

For further information and details of how to apply, please visit our website via the link. 
CVs will not be accepted.

Closing date: 10am, 24th May 2021.
Interview dates: 7th and 8th June 2021.

We offer an excellent benefits package, including 27 days’ annual leave and employer pension scheme.

The CSP is committed to equality of opportunity and welcomes applications from all sections of the community.

We would be happy to discuss with shortlisted candidates flexible working arrangements that suit the needs and preferences of candidate as well as the business needs of the organisation. 

NO AGENCIES

Homebased, serving South East England (Sussex, Kent, Hampshire, Isle of Wight, Surrey and Greater London.

About us

At Leonard Cheshire we support individuals to live, learn and work as independently as they choose, whatever their ability. Led by people with experience of disability, we are at the heart of local life — opening doors to opportunity, choice and support in communities around the globe. We work to support communities to be inclusive for all, where the whole community equally values all its members because of, not despite, our differences.

About the role

This is an exciting opportunity to join the Community Engagement team as a Senior Community Coordinator for South England.

Collaborating with colleagues across England, you’ll lead a small team of community-based Coordinators to build our presence and engagement in local communities. Responsible for the delivery of our community-based programmes and projects, including volunteering, you’ll work across the region to deliver quality outcomes to a high standard. Effective networking and partnerships are an essential part of this role, to identify new opportunities for people with disabilities where gaps in the local community exist.  

About You

You’ll need to have a good knowledge of community development, excellent management skills and be passionate about supporting disabled people or individuals with long term health conditions.

Experienced in leading a geographically dispersed team and highly self-motivated you’ll have the energy and drive to work collaboratively and demonstrate results. You’ll use your skills in managing community and volunteer-led programmes and identifying funding opportunities to ensure targets are monitored and met, to demonstrate effective team performance.

Excellent communication skills, the ability to effectively network and build relationships through community development work will be essential in this exciting and varied role.  

As this role is home based, serving the South East 1 (Sussex, Kent), South East 2 (Hampshire, Isle of Wight and Surrey), and Greater London, you must be able to work remotely and undertake travel within the area and occasionally across the UK, including staying away from home.

We seek candidates who can demonstrate a genuine commitment to our values and ethos.

Benefits
• Substantial annual leave.
• A generous employer contribution to a company pension scheme with additional life cover.
• Access to a cash health plan at favourable rates.
• Flexible working and lots more.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

Closing date: 31 May 2021

* No agencies please *

We are looking for a full time Senior Centre Coordinator who is passionate about creating a welcoming and accessible atmosphere for older people in a dedicated space. In this role you will ensure the centre runs smoothly on a day to day basis. This entails a range of responsibilities that focuses on engagement and positive member experience. You will need to have the ability to both organise and prioritise own workload and work flexibly and pro-actively.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 25 years of championing an active life for older people. Each week we run over 380 different activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improve the physical and mental wellbeing of our members, and in doing so address the issue of loneliness and isolation among older people.

Part-time, (0.8 FTE) Permanent

Learning and Work Institute is a small independent policy, research and development organisation dedicated to lifelong learning, full employment and inclusion. We research what works, influence policy, develop new ways of thinking, and help implement new approaches. Our vision is for a prosperous and fair society in which learning and work provide opportunities for everyone to realise their potential and ambitions throughout life.

As a Silver Investors in People award holder, L&W is committed to building a great place to work. This is a new, exciting role created to support our part-time Head of HR. It is perfect for an individual with solid HR generalist support experience wanting career progression in HR. We are looking for an enthusiastic, self-motivated and highly organised HR practitioner, ideally CIPD level 5 (minimum CIPD level 3). This busy and varied role provides support for end-to-end recruitment; induction; HR administration across the entire employee lifecycle and ER advisory work, supported by the Head of HR.

This role requires a proactive and creative problem solver who is approachable and passionate about people. You will be an excellent and confident communicator with the ability to multi-task and interact with colleagues at all levels. Using your initiative, demonstrating good judgement and prioritising will be your key strengths. Ideally, you seek to use technology to improve HR process efficiency and you enjoy building good relationships with line managers and colleagues.

This is a broad developmental role. You will be committed to carrying out your duties with integrity and confidentiality, and to expanding your knowledge of employment legislation. You will have good knowledge of MS Office (Word, Excel, PowerPoint); Office 365, MS Teams, Zoom and HR systems.

In return, you will be supported by an experienced Head of HR who enjoys developing and motivating HR staff to reach their full potential. You will have the opportunity to shape this role from the outset with the scope to develop your HR advisory skills and continuously improve recruitment and HR processes. The Head of HR will involve and develop you on the job to support strategic HR projects; staff engagement, complex ER cases and guidance / training for line managers and staff.

This role will be based in our London office (Vauxhall). We are currently working from home and envisage hybrid working once restrictions lift with a mix of office and homeworking. Ideally, the postholder will work Monday to Friday (0.8 FTE).

As an employer, we offer a competitive salary, 25 days holiday plus 8 bank holidays and 6 grace days (pro-rata); a generous pension scheme and various other staff benefits. We are committed to equality and diversity to reflect L&W’s mission and values. We encourage applications from all under-represented groups in society.

If you have the skills and abilities required for this role, please apply today.

Closing date for applications is at 12pm on Monday 24 May 2021

Interviews will be held remotely via Zoom on Tuesday 8 June / Wednesday 9 June 2021

Sports Coordinator - Charity

Our Sport and Health team has two exciting opportunities for you to join them, in working to engage those, experiencing homelessness into physical activity and improving their quality of life.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

As a Sports Coordinator, your role will include delivering activity sessions across a variety of services and working with the Sport Lead, to ensure the successful roll out of freelancers and volunteer's support. You will also help to expand the reach of sports and exercise across SHP's services and residents.  Furthermore, you will be involved in helping to expand the reach of the programme, forming partnerships with like-minded organisations and charities within London and advocating for the importance of physical activity within the homeless sector.

The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction.  The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in regular physical activity and see an improvement in their overall health.

To be successful, you will have:

• Demonstrable knowledge of fitness trends, applications, and implementation.
• Sports and Coaching qualifications relevant to the sector.
• Demonstrable knowledge of motivating and supporting vulnerable adults into sport and exercise.
• Ability to develop and deliver structured group-based physical activity sessions.
• Ability to advocate for the importance of physical activity within our services.

 Closing Date: 2nd June 2021 (at Midnight)

Interviews to be held on: 13th June 2021

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited.

Health and Wellbeing Coordinator

Location: Wandsworth
Contract Type: Part-time (24 hours), Fixed Term until 31 March 2022 
Salary: £15,742.20 (FTE £26,237)
Closing date: 23 May 2021

Ref: HW014

The Health and Wellbeing Team are looking for a dynamic Health and Wellbeing Coordinator to coordinate the men’s weight management programme in Wandsworth. This is a fixed-term role until 31st March 2022, with a view to extension.

This is a fantastic opportunity to take a leading role in coordinating a targeted weight management programme with the opportunity of scaling delivery up across the borough. You will be responsible for all elements of the delivery of this programme including promotion, staffing, facility bookings, and monitoring.

We are looking for candidates to demonstrate knowledge of the sector and an understanding of methods for working with targeted groups to encourage participation. Successful applicants will have experience in coordinating weight management or similar programmes and have excellent organisational skills, experience of using Microsoft Office, and good communication skills.

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. 

The post is subject to a DBS Check. Interviews are scheduled for w/c 23 May 2021

We are looking to recruit an experienced, creative, and passionate person who will embed co-production across our services. This person will be responsible for the development and delivery of our engagement and coproduction work, ensuring equality and diversity in access and representation.

The Co-production and Engagement Coordinator will be responsible for:

• Developing co-production, engagement, and involvement work across the organisation. 
• Facilitating co-production hubs locally across the borough that are accessible to clients and the local community 
• Working with staff across all services to provide appropriate interventions to ensure individuals are appropriately supported to the right service and support at the right time. 
• Creating new and innovate ways for clients to Get Active and contribute to the development and delivery of our services in Tower Hamlets, Newham and Redbridge. 
• Conducting one to ones with staff, peer leaders and other stakeholders to connect and collaborate and to identify and develop potential leaders from within our services and the local community. 
• Working with the Service Manager to co-ordinate staff and oversee day to day delivery of services, participating as necessary to ensure a high-quality delivery of services. 
• Carrying out line management duties for staff and volunteers. This includes monthly supervision, appraisals and probationary reviews in accordance with Mind in Tower Hamlets and Newham’s policies and procedures .

The ideal candidate will have:

• To have attained a minimum Level 3 in Health and Social Care or equivalent
• Demonstrable experience of community development within multi-cultural communities
• Demonstrable and substantial experience of working in mental health services 
• Working knowledge of the principles of co-production, involvement, and peer work within mental health services
• Experience of working with and supporting the development of Peer volunteers
• Experience of managing and setting up events, activities, and training.
• Significant experience of managing staff and volunteers

Benefits include training, Employee Assistance Programme, Company Pension and 30 days annual leave.

Post subject to an enhance Disclosure Barring Service check. Applications welcome from all sections of the community.

Please note that we do not accept CV applications. 

Are you passionate about working with Young Adult Carers and making a lasting difference?

With your superb organisational skills and passion for working with young people, you will develop and deliver a programme of peer support groups and activities, in addition to managing a caseload of referrals, for our Young Adult Carers, aged 15-21 in Lambeth.  Our Young Adult Carers are navigating their way through complex sets of circumstances which have been exacerbated by the Covid-19 pandemic, and this project is their opportunity to have a break from their caring role, have fun, meet others in the same situation and access support they and their families need.

You will have experience working with vulnerable young adults and will have a strong grasp of the realities of being a young adult carer in an inner city London borough. 

Closing date: 9am Monday 24th May 

Interview date: Wednesday 26th and Thursday 27th May

Job Description 

Job Title:  Gleaning Co-Ordinator

Reporting To:  Supply Manager

Salary:  £22-24k Pro Rata 

Contract type: 12-month fixed term contract, 0.6 FTE (3 days a week)

About The Felix Project 

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted. 

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We are a very ambitious and dynamic young charity, and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw. We recently ran a very high-profile media campaign with the Evening Standard and Independent, raising £10million to feed London. We have celebrity endorsement from Reece James, Phoebe Waller-Bridge and Jack Whitehall, Stephen Fry, James May and many others.

Last year we delivered enough food for 21.1 million meals to help people in need. We have continuing major growth plans for the next 4 years, with a target of delivering enough food for 100 million meals by 2024. Because nearly all the food we receive is donated by the food industry and volunteers, every £1 of expenditure redistributes £10 worth of food.

Purpose of the Job 

The Gleaning Co-Ordinator is an important role in our rapidly growing charity. You will be required to oversee all gleaning activity, this involves contacting farms to understand opportunities available, preparing equipment and liaising with key stakeholders across the organisation and managing volunteers on the gleans. You will need to be able to attend the gleans when they occur and carry out risk assessments beforehand while managing the glean on the day.

Duties and Accountabilities 

• Lead all gleaning activities.
  • Develop and maintain relationships with farms.
• Manage the gleans, taking responsibility for each gleaning event.
• Be the first aid point of contact at each glean.

• Volunteer co-ordination, training and supervision
• Resource planning

• Acting as the gleaning ambassador for The Felix Project

• Regular reporting and measurement 
• Work within the parameters of the gleaning budget
• Flexible approach to be able to take advantage of all gleaning opportunities when they arise.
  • Document gleaning days through photos and video media

Person Specification 

You will have a passion for farming, be enthusiastic, organised and proactive, have a knowledge of seasonal produce and the ability to connect with numerous stakeholders including farmers and the volunteers that will support you on the gleans. Be flexible in the days you work - gleaning will peak in September & October but will see activity throughout the year.

Essential skills/knowledge relevant to this role 

• The ability to attend gleaning days on farms and participate in demanding physical activity, sometimes negotiating difficult weather conditions.
• An understanding of the farming industry
• An excellent telephone manner and negotiation skills, particularly when dealing with farmers.
• Excellent communication skills and interpersonal skills

• Knowledge and experience of developing and implementing compliance policies.
• Meticulous organisation skills and attention to detail

• Full UK Driving Licence (with no more than 6 points) held for at least 1 year
  • First Aid knowledge or a willingness to train to full first aid requirements

Desirable skills/knowledge relevant to this role  

• Committed to reducing food waste and fighting food poverty.
• Flexibility in terms of working hours / days.
• Experience managing volunteers.
• Understanding of health and safety principles

What you’ll get in return 

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role can be located across any of our sites including Park Royal, Deptford or soon to be opening Poplar but also at the farms that you glean on. 

The salary is c£22,000-£24,000 pro rata per annum (dependant on experience), 25 days annual leave (pro rated to 15 days) + bank holidays. 

Contract Type:  12-month fixed term contract, 0.6 FTE 

Hours:  22.5 hours per week – equivalent to 3 full days

Recruitment timeline 

Applications close: 17th May 2021

First interviews: 27th & 31st May

(if applicable) Second interviews: TBA

Community Coordinator

ECHO is seeking a new community-building superstar to join our small but hardworking charity supporting children and young people with heart conditions and their families.

You will play a major role in developing a new community forum on the ECHO website, reaching out to families and professionals across the paediatric cardiology community.

You will act as a link between parents, medical professionals and information providers and be of assistance to them all.

The day-to-day job of Community Coordinator will be to build and improve the way parents/carers can ask questions, find information, and get support from the moment of diagnosis right through to adulthood.

This job will suit someone who wants to make a difference to families, someone who understands the value of high quality and reliable information and someone who can take the time to make someone else smile.

The Job Description gives you an idea of what we are looking for - what we would love is someone who can bring ideas and see them through to delivery on a small budget and in a small team. Someone who values volunteers and who can get things done.

Setting up a new online forum might not be easy, we have some technical support, but you will work with volunteers and partners to get it working and moderated safely, within necessary guidelines and policies. When monitoring and replying to forum posts, you will need to be knowledgeable and professional in your signposting ability.

Much of your work will be online but some will be face to face meeting parents, children, doctors, psychologists, administrators, and charity professionals - you will need to be open-minded and have a positive attitude.

Supporting families as they experience their heart journey can be tough; we support you with a fun and friendly team, regular wellbeing activities and monthly external supervision. As a thank you we gift staff some extra holiday days, and we encourage personal development and training.

We are a small team, there may at times be a need for help with a children’s party, a fundraising letter to a company or presenting to a medical team about the work we do. Our work is based mainly from the ECHO office, but we are flexible and ad-hoc travel to events and activities will be necessary.

ECHO seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. ECHO welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK. ECHO will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job function if appointed to the role. Please contact us if you may need such adjustments.

Hours: Part-time, 20 hours per week.

Salary: £27,000 (pro-rata)

Contract: 12 months (potential to extend, based on funding)

Application process: through Charity Job website only

Closing date: 10am Friday 14th May

Interviews: 8/9th June 2021

About Us

Elays Network is a multi-faceted community organisation that aims to engage, educate and empower communities who have become disengaged and marginalised from accessing the help and support they need. We support our local community through our three main focus; 

1. Education & Training 

2. Health & Wellbeing and,

3. Advice & Advocacy 

Elays Network is seeking a Community Engagement Coordinator to work closely with our team to facilitate the Health & Wellbeing programme among our community, specifically supporting adults and elderly members. Reporting to the director, the Community Engagement Coordinator will support achieving the outcomes of the externally funded Health & Wellbeing programme through the coordination and delivery of Elays Adult projects that consist of education and training, health and well-being and advice and advocacy - with specific focus on the impact of Covid- 19 and vaccination uptake. 

The aim of this post will be to support our director in building work that:

• Improves the engagement with public health and local authority initiatives, by setting up workshops with the public health and community both involved in the design of the project. 

• Keeps the community involved - this work will be focusing on creating written and visual materials that will benefit the community and dispel myths about Covid- 19 and vaccines.

• Reflects on the pandemic - we want to gather stories and experiences from the community about the impact of covid-19 on them and create bridges between the community and public health on how they can best be supported. 

• Keeps the community informed by creating platforms for communities to get the right information about Covid-19, new restrictions and most importantly Covid-19 vaccination related topics. 

• improves the lives of our local community through health and wellbeing workshops and campaigns  to help families stay healthy and fit. Advocacy and advice support, by creating useful materials alongside our advisor which will support families who are really struggling throughout this pandemic. 

The project will offer:

• an opportunity to be involved in becoming ambassadors within the community- ensuring our community stays supported throughout the pandemic and its aftermath. 

• an opportunity to work alongside the public health and Elays Network in building projects for their needs with their voices in the fabric of the project plan. 

• an opportunity to learn about the facts about the virus and vaccine and to be able to identify myths.

• Workshops, materials and support provided for the communities that need them the most keeping them digitally connected, informed and involved with how information is spread and created in the local community. 

This a very proactive and balanced role, aiding both delivered at our centre and in local restaurants, coffee shops, masjids/mosques - spaces the community have created and manage themselves. This programme will be supporting our Health & Wellbeing objectives and will work in partnership with Wandsworth Council, the NHS and other agencies. Elays Network  particularly welcomes applications from individuals who speak somali as a first/second language.

Learning Technology Coordinator - £33,485 per annum – Full-time – Permanent – Central London with remote working initially

We are currently looking for some with experience of using software tools and platforms such as learning management systems and content management tools to join our RCR Learning Team as a Learning Technology Coordinator.

The RCR Learning Team are a vibrant and creative team who are passionate about supporting the lifelong learning of radiologists, oncologists and other associated specialties, through the creation and delivery of our programme of innovative and world-leading educational resources.

We are looking for an enthusiastic and passionate new member of the team to work collaboratively with a wide and diverse range of contributors and subject matter experts to bring these resources to life as well as provide the exceptional customer service the team is known for.

The successful candidate will be an excellent communicator and thrive on the challenge of working collaboratively. They should have an eye for detail, outstanding administrative and organisational skills and an aptitude for using Excel for reporting and analysis. The ability to plan and prioritise a varied workload is essential to be successful in this role.

If you have the skills and experience we’re looking for then we would love to hear from you. Please view the RCR website for more information on the role, the RCR and for instructions on how to apply.

The closing date for applications is midnight on Sunday 16 May 2021. First stage interviews will take place on Friday 21 May with final stage interviews scheduled for Tuesday 25 May.

Due to the Covid-19 pandemic all interviews will take place via video conference. It is also likely that the successful candidate will be required to work from home for a period of time before we complete a phased return to the office.

ABOUT THE ROLE

The Supporter Engagement Coordinator will play a vital role in supporting Global Supporter Engagement within the Digital Engagement team.

Please note that Arabic is a mandatory requirement for this position and we won't be able to consider applicants who do not meet this criteria.

JOB PURPOSE

To support the Global Supporter Engagement sub team to onboard, develop and retain global supporters and members around the world in countries where Amnesty doesn't have a formal national presence.

Primarily, this role will assist with the day-to-day functioning of the team, by creating emails, automated journeys and segmentation lists using our email marketing and constituency relationship management tool.

You will also be responsible for supporter stewardship, especially for our Arabic-speaking audiences and assist in content creation that contributes to growth and development of our global supporter base.

ABOUT YOU:

You will have some experience in a similar position, interest in further developing your skills in a fast-pace and demanding environment, and a passion for human rights.

MAIN RESPONSIBILITIES:

• Support the Global Supporter Engagement sub team in the creation, optimisation, and production of broadcast emails, automated journeys and segmented lists using our email marketing and constituency relationship management tool.
• Maintain supporter stewardship targets by responding to email enquiries from supporters and members in a professional and timely manner, and according to internal processes.
• Help processing data and collating information for wider retention reports for flagship campaigns, global journeys or other team projects.
• Help develop, collate and seek approval for content, primarily, but not limited to, global supporter and member onboarding and retention activities.

SKILLS AND EXPERIENCE:

• Fluency in written and spoken English and Arabic. Other languages highly desirable: Spanish, French, Russian and Chinese.
• 1-2 years' experience in a similar role.
• Relevant knowledge and experience of digital marketing, including email marketing, A/B testing, CRM tools, and data handling protocols.
• Strong customer/supporter focus, keen attention to detail and able to maintain confidentiality.
• Highly motivated, commitment to excellence and strong work ethic.
• Flexible, ie functions effectively and accurately in a changing and fast-paced environment and able to meet deadlines.
• Diplomatic and able to manage multiple stakeholders.
• Ability to work in a multi-cultural environment.
• Works well independently ad collaboratively as part of a team.
• Proficient in Windows applications including Excel and PowerPoint.
• Holds a passion for Amnesty's values and for human rights in general.

ABOUT US

Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world and have:

• more than 2 million members and supporters who drive forward our fight for rights
• more than 5 million activists who strengthen our calls for justice

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this, in a professional, engaging environment.

For further information on our benefits, please visit

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click 'Apply for this Role' below.

Freedom, Justice, Equality. Let's get to work.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.