Courses manager jobs

ROLE SUMMARY  

The Programme Manager will lead the delivery of the Belonging in School Project in Redcar and Cleveland, a 2‑year partnership (with ambitions to extend) between The Diana Award (TDA) and the Henry Smith Foundation. The role will oversee programme implementation across three schools, ensuring high-quality training, youth leadership development, and whole‑school culture change that improves belonging, safety, inclusion, and student wellbeing. 

JOB DESCRIPTION  

Key Responsibilities

1. Programme Design 

• Working with the Programmes team and using existing 1-Day Diana Award Anti-Bullying Ambassador content and programme materials, reshape and build an intensive intervention, designed to be delivered initially in 3 schools across one year.
• Consult with local schools, young people and parents to ensure programme content is in line with what is needed from the community.
• With support from The Diana Award, design and roll-out specialist sessions (anti-racist, anti-HBT, anti-misogynistic bullying, online safety) depending on student feedback and school need. 
• Ensure programme design is iterated and improved throughout the year based on learning from data and feedback 

2. Programme Delivery 

• Deliver the Anti‑Bullying Ambassador Programme in schools over the course of a school year 
• Attend schools on a weekly basis, providing 1-2-1 and group support for Anti-Bullying Ambassadors.
• Support staff, governors, and parents/carers to adopt a whole-school approach to anti bullying, inclusion, and community cohesion. 
• Ensure all delivery aligns with project outcomes: boosting belonging, attendance, confidence, leadership. 

3. Youth Voice & Panel Development 

• Establish and facilitate Youth Panels/Anti Bullying Ambassador groups in each school to bridge communication between students and decision-makers. 
• Equip young people with the skills to lead campaigns, design interventions, and shape school culture. 
• Ensure youth voice is central to programme decisions, reporting, and learning cycles

4. Stakeholder Management 

• Build strong relationships with school leaders, teachers, pastoral teams, governors, and community partners across Redcar & Cleveland.
• Act as TDA’s primary representative in Redcar & Cleveland. 
• Collaborate with external learning partners. 
• Facilitate cross-school collaboration and knowledge-sharing in Redcar & Cleveland.

5. Monitoring, Evaluation & Reporting 

• Use the Monitoring, Evaluation and Learning framework to ensure we are consistently reviewing quality and impact of the programme and in line with KPIs. 
• Use baseline and end-line surveys/methods with students, staff, parents and other stakeholders to measure impact. 
• Track progress against KPIs (e.g.,boosting belonging, attendance, confidence, leadership.) 
• Produce high-quality reports for funders, internal leadership, and school stakeholders. 
• Evaluate long-term culture change across the 2-year programme. 

6. Compliance, Safeguarding & Quality Assurance 

• Ensure delivery meets TDA and each partner school’s safeguarding, GDPR, data ethics, and quality standards. 
• Maintain detailed documentation for audit and grant compliance. 
• Identify risks and implement mitigation strategies, escalating where necessary to the Head of Programme Delivery. 
• Run regular programme review meetings to understand quality and success of programme 

 7. Programme Development & Organisational Contribution 

• Contribute insights from delivery into broader TDA programme development. 
• Capture case studies and success stories from pupils, staff, and schools. 
• Support organisational learning from place-based projects delivered in other regions.

SKILLS, EXPERIENCE & COMPETENCIES 

Essential  

• Significant experience delivering school, youth, or community-based programmes. 
• Experience in designing school, youth or community-based programmes, preferably with a focus on attendance. 
• Strong facilitation and training skills, especially with young people. 
• Experience managing multi-stakeholder projects and building trusted relationships. 
• Strong understanding of bullying behaviour, inclusion, safeguarding, and wellbeing. 
• Competence in monitoring and evaluation (M&E) including survey tools and data reporting. 
• Excellent communication skills (verbal, written, presentations). 
• Confident in managing competing priorities and working independently in the field. 
• Ability to model empathy, fairness, youth-led practice, and inclusive leadership. 
• Lived experience/strong working knowlegde of the Redcar & Cleveland area, particularly in regard to challenges faced by young people and schools.
• Strong IT skills, including CRM systems and data management tools. 
• Full UK driving licence and access to a vehicle.

Desirable 

• Experience with whole-school or behaviour change programmes. 
• Knowledge of anti-racist, anti-HBT, and anti-misogynistic education. 
• Experience in place-based initiatives or community cohesion programmes. 
• Familiarity with TDA’s Anti-Bullying Ambassador Programme or equivalent framework. 

PERSONAL ATTRIBUTES 

• Commitment to The Diana Award’s mission, vision and values. 
• Passion for youth leadership and social impact. 
• High level of integrity and accountability. 
• Commitment to continuous learning and self-development. 

ADDITIONAL INFORMATION 

• While this role is advertised as full time, we welcome applications from candidates seeking alternative working arrangements. This includes full‑time, part‑time (50%) job‑share, or term‑time‑only positions. Candidates interested in a job‑share arrangement should outline in their application which aspects of the role they feel best suited to and the skills and experience they would bring. Applicants seeking term‑time‑only arrangements are also encouraged to apply. 
• Some evening or occasional weekend delivery may be required. 
• Travel to The Diana Award Office in London will be required on an ad-hoc basis; this will be paid for in expenses and TOIL given for time spent travelling.

OUR ORGANISATION

• The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
• We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
• Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
• We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Please submit your CV along with a supporting statement of no more than two (2) A4 pages outlining how you meet the skills, experience and compentencies outlined for the role.

Application deadline: Thursday 04 June 2026 11:30pm

Interviews to be held 15 & 16 June, online

Please reach out if you require any support with the application process or have questions about the role or the process.

Good luck with your application! 

The Diocese of Chester is seeking to recruit a part time Safeguarding Training Administrator who will support the Diocesan Safeguarding Team in the administration of safeguarding training.

The successful candidate will be educated to a good standard and will have excellent administration skills. They will be IT literate, have a proven ability to maintain the highest levels of confidentiality and have experience of working to deadlines. They will be able to work within the ethos, aims and objectives of the Church of England.

For informal conversation, contact Lynn Everton - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email - contact details in the attached documents or via the apply/redirect to recruiter button - or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Closing date:  Wednesday 3rd June 2026

Interviews: Friday 12th June 2026

The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

1. Are you passionate about empowering others with life-saving skills?
2. Do you want to make a real difference in your community?

• Salary: £25,276 per annum
• Location: Leicester, East Midlands
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

• Initial telephone call with the regional manager for the area
• In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

• ASAP – applications will be reviewed on a rolling basis

1. Are you passionate about empowering others with life-saving skills?
2. Do you want to make a real difference in your community?

• Salary: £25,276 per annum
• Location: Derby, East Midlands
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

• Initial telephone call with the regional manager for the area
• In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

• ASAP – applications will be reviewed on a rolling basis

About the Charity:

‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’

Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.

About Our Employees:

The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.

Job Purpose:

To drive, lead and grow our income generation strategy. This senior leadership role has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

To play a key role in shaping the organisation’s future, working closely with the deputy CEO, senior leadership team, and trustees to ensure we have the resources needed to deliver lasting impact.

To increase income from the corporate sector and raise the organisation’s profile within the business community.

Key Job Role Responsibilities and Main Tasks:

Strategy & Leadership

• Improve on and deliver the fundraising strategy aligned with organisational priorities and growth plans.
• Lead, motivate, and develop the fundraising team, fostering a high-performance and collaborative culture.
• Contribute to organisational strategy as a member of the leadership team.
• Provide regular reporting and insights to the senior leadership team and Board of Trustees.
• Following agreement of budget and discussions with departmental leads, prepare clear objectives for Fundraising.
• Have 3 121s with the team per annum followed by and annual appraisal review.

Income Generation

• Grow and manage income across a range of streams, including:
  • Trusts and foundations
  • Major donors and high-net-worth individuals
  • Corporate partnerships and sponsorships
  • Community fundraising and events
  • Individual giving and digital fundraising
• Identify and develop new funding opportunities and innovative approaches to income generation, particularly corporate donations and partnerships.
• Oversee budgets, forecasts, and income targets, ensuring financial sustainability.

Corporate Fundraising & Partnerships

• Identify, secure, and grow corporate partnerships, sponsorships, and Charity of the Year relationships.
• Build and manage a portfolio of corporate supporters, ensuring effective stewardship and retention.
• Develop tailored partnership proposals, sponsorship packages, and presentations for corporate audiences.
• Represent the organisation within the local and regional business community, including networking events.
• Drive engagement opportunities including employee fundraising, volunteering, and corporate-led initiatives.
• Oversee and grow existing corporate schemes, including the Angel Scheme.
• Monitor corporate income performance against targets and provide regular reporting.

Relationship Management

• Build and steward strong relationships with funders, donors, corporate partners, and key stakeholders.
• Act as a senior ambassador for the charity, representing the organisation externally at meetings and events.
• Work closely with communications and service teams to ensure compelling, accurate impact storytelling.

Governance & Compliance

• Ensure all fundraising activity is ethical, compliant, and aligned with relevant regulations and best practice
• Manage risk across fundraising activities and ensure robust systems and processes are in place

Person Specification:

Essential requirements:

·Significant experience in a senior fundraising or targeted role, ideally within the charity or not-for-profit sector

·Proven track record of delivering and growing income across multiple streams

·Corporate fundraising experience

·Strong leadership and people-management skills

·Excellent relationship-building and communication abilities

·Strategic thinker with strong financial and analytical skills

·Commitment to the values and mission of tackling homelessness

·Must hold a full, clean driving licence

Desirable:

·Experience working with or reporting to a Board of Trustees or director level equivalent

·Knowledge of homelessness, housing, or social justice issues

·Experience of organisational growth or income diversification

·Relevant professional fundraising qualification

Please see the attached documents for full role details and information regarding the selection process

The Navigators is a Christian discipleshp charity working across the UK. We are seeking an organised and proactive Events Executive to provide maternity cover and lead the delivery of our key external events, including the National Conference and launch of our Alongside course.

The role involves co-ordinating event logistics, managing budgets, working closely with internal teams and helping ensure events are used effectively to engage people with our work and support the growth of a movment of 'Alongsiders'.

We offer a friendly and supportive team to work with, the opportunity to take responsibility for two high profile events based on solid foundations from previous successes and a competitive remuneration package.

We would ideally like to have a candidate working fully or hybrid from the Southampton Office. However we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely from within the UK with the ability to travel to events. 

The attached candidate pack contains more details about our work, the role and the person description for this post.

Please note that there is an occupational requirement for the post holder to be a practicing Christian.

Fundraising Assistant
West Dean, West Sussex | 21 hours per week | Permanent

Are you an organised and proactive administrator looking for a rewarding role where your work helps support arts, heritage, education, and creativity?

West Dean is seeking a Fundraising Assistant to join our friendly and collaborative fundraising team at our stunning Sussex campus in the South Downs National Park. This is an exciting opportunity to play a key role in supporting donor engagement, fundraising activities, and student funding within one of the UK’s most distinctive cultural and educational organisations.

West Dean, operated by The Edward James Foundation Ltd, is internationally recognised for its work in arts, craft, design, and conservation. From our historic Sussex estate to our London-based KLC School of Design, we provide inspiring environments where creativity and heritage thrive.

About the Role

As Fundraising Assistant, you will provide essential administrative and operational support across a wide range of fundraising activities. You’ll help maintain accurate donor records, process donations, coordinate communications, support donor visits and events, and assist with reporting and prospect research.

Working closely with colleagues across fundraising, finance, marketing, and academic teams, you’ll help ensure excellent donor care while contributing to fundraising initiatives that directly support students, projects, and the future development of West Dean.

This is a varied and engaging role that would suit someone who enjoys organisation, relationship-building, and working with data and systems in a meaningful environment.

What We’re Looking For

We’re looking for someone who is:

• Highly organised with excellent attention to detail
• Confident managing multiple priorities and deadlines
• Comfortable working with databases, spreadsheets, and administrative systems
• Professional, approachable, and an excellent communicator
• Able to build positive relationships with colleagues and supporters
• Interested in developing a career within fundraising or the charity sector
• Previous administrative experience is essential, while experience working with CRM systems, events, or customer-facing environments would be advantageous.

What We Offer

Salary: £15,000 per annum (£25,000 FTE)

21 hours per week worked across a minimum of 3 days

• Generous contributory pension scheme
• Employee Assistance Programme
• Cycle to Work scheme
• Free entry to West Dean Gardens
• Free use of swimming pool, tennis courts, and library
• Staff discounts and subsidised short courses
• Subsidised bed and breakfast rates on campus
• A unique and inspiring place to work surrounded by creativity, heritage, and beautiful landscapes

If you’re looking to join an organisation where your work truly makes a difference, we’d love to hear from you.

Apply now via the West Dean Careers website.

About the role 
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

How to apply 
The closing date for applications is midnight, 7th June 2026. 

About Orbis UK

Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.

Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.

At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.

Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2025, the UK team raised £10m.  These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.

Our ambition is to grow our income consistently over £10 million per year within the next five years.

About the role

Orbis UK is offering the role of Senior Finance Officer, as the organisation seeks to grow and build on past successes to reach its target of achieving £10m income in the next 5 years.

This role is vital in order to support a highly performing group of staff as we seek to transform lives through the prevention and treatment of blindness. This role will sit within the Finance Team, which is responsible for the day-to-day finance operations of the organisation supporting both the Finance Manager and the Director of Finance and Operations in processing payments, payroll, journals, bank reconciliations and other key financial tasks needed for the successful running of a small international charity.

This is an ideal role for someone who has an appetite for growth in their skills and knowledge and who has an aptitude for process and structure, which is critical when helping to manage the resources of an organisation, ensuring financial discipline and effective controls are maintained throughout. This role would be perfect for any candidate looking to further their career in finance and accountancy and you will be supported by a team of experienced accountants to guide and train you as well as provide you with plenty of development and learning opportunities, especially in pursuit of an accountancy qualification.

Working within a team where new ideas are promoted and encouraged under an experienced Finance Manager, this role provides the perfect opportunity for the postholder to take ownership and make demonstrable change within a thriving international NGO.

We are looking for someone who has excellent, demonstrable financial acumen and experience, excellent communication skills, both written and verbal, who can demonstrate an ability to learn with a thirst for new ideas. A high degree of IT proficiency is important as the organisation seeks to use technology, including Artificial Intelligence, to work more effectively for the achievement of growth in the organisation. Knowledge of the NGO sector is desirable, but we are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn. Applications from candidates seeking to work part time (30 hours per week) will be considered for the right candidate, which can be worked flexibly.

The main responsibilities of this role are:

• To provide effective financial support to the Finance team and the wider organisation to ensure the smooth running of the charity.
• To ensure business continuity is maintained through the management of the purchase ledger function, including BACS, online banking payments and the review of expenses and credit card payments, payroll, income and bank reconciliations and other key tasks needed to ensure financial reporting can be made on schedule and in line with statutory, audit and trustee deadlines.
• To be organised, have excellent attention to detail and the ability to prioritise and manage a changing workload.

Benefits of working for Orbis UK

Before completion of probation:

• Competitive Salary benchmarked annually
• Minimum 25 days holiday pro-rated increasing with length of service
• Life Assurance Policy (4 x salary)
• Employee Assistance Programme
• E-learning Courses
• Social Activities
• Flexitime
• Free Sight test

After completion of probation:

• Matched employer pension contribution up to a maximum of 10% of basic salary
• Interest free season ticket loan
• Cycle to work scheme
• Electric Vehicle Salary Sacrifice scheme
• Contribution to cost of new prescription glasses
• Possibility of an overseas project visit after 3 years’ service

 Application and interviews

Closing Date: 11th June 2026
First Interviews: 19th and 22nd June 2026

Second Interviews: TBC

Start Date: ASAP

All applicants must have the legal right to live and work in the UK. Unfortunately, we won’t be able to reply to all applications, so if you haven’t heard from us by June 18th 2026, your application has not been successful. We reserve the right to close applications early, if we receive enough applications that meet the criteria for the role so we would encourage interested applicants to apply as early as possible to avoid disappointment.

Our Values

At Orbis we look to attract inspiring and motivated people to help fight blindness in communities around the world. Experience is vital to any application but over and above this we are looking for individuals who share our values. Our values of Accountability, Commitment, Innovation, Integrity and Equity are the thread that connect our global team across geographies, languages, job functions, and time zones. The Orbis values reflect the way we - as an organisation and as individuals - approach problems and communicate with each other.

Our Vision

To transform lives through the prevention and treatment of blindness

Our Mission

With out network of partners, we mentor, train and inspire local teams so they can save sight in their communities.

Equal opportunities

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This aims to ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias. Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding

Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme

Application is via curriculum vitae and covering letter, via the Charity Jobs Website where applications will be kept anonymous to ensure a fair selection process. Enquiries about the role can be made by contacting us via our website.

Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Coach

Location: This role is based in Chatham, the service is a short walk from Chatham station. Unfortunately, this service does not have step free access.

Salary: £26,200

Shift Pattern:  37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents.

About the Role

We're hiring a Support Coach role to work within the Medway Supported Accommodation team. This team offers support to 52 residents across services in Gillingham, Chatham and Rochester for single homeless people andthose who may have a history of offending, these projects are commissioned by the Medway Council Housing Related Support team.  

As a Support Coach, you will identify individual resident needs and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals, during which we support them to improve their quality of life, access treatment programs, and secure stable housing. Our Medway homeless project focuses on people with a housing related support need we encourage service residents to develop coping strategies and supportive relationships to empower them to maintain their mental health, be a part of the community, and achieve their personal goals. Support enables service residents to significantly improve their opportunities and develop fulfilling and settled lives within the community. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Keep support plans updated on our online portals as appropriate
• Supporting residents with daily tasks who may be facing challenges with complex needs such as mental health, substance use, homelessness and offending backgrounds
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Holding a caseload, conducting key work sessions which are personable to their needs
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
• Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Carry out general housing management support 

About You

We're looking for a driven and compassionate individual who understands the needs of our residents provide high quality care and support whilst working in a social care setting. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We are looking for an Education Quality Coordinator who will be responsible for supporting our academic representation work at UAL, who will build engagement levels, impact, and visibility with a variety of stakeholders.

You will support and inspire elected student leaders to lead their own campaigns and lobbying activity and have the opportunity to lead on the development and delivery of a range of events including our Annual Arts Awards which celebrate staff and student representatives who have gone above and beyond for students at UAL.

As part of a busy student-facing team you will support and deliver year-round student activities and events which seeks to engage students in the quality and experience of their education while at UAL. Key tasks will include, facilitating our academic representation structures, collaborating with schools and colleges, delivering training and events, writing papers, and supporting student feedback.

The role involves significant partnership working directly with students, academic representatives, our full-time officers, various teams in Arts SU and University of the Arts London. You’ll work closely with teams overseeing Democracy and Influencing, Student Communities and Advice.

Job Responsibilities

• Build and maintain strong working relationships with key staff and stakeholders within the UAL Colleges to enable the development and delivery of Arts SU’s course-based activity and opportunities programme for the college.
• Recruitment, training, and development of course reps and school reps within UAL.
• Responsible for supporting student representation within UAL Colleges including coordinating the collection, analysis, and dissemination of student academic feedback through academic based campaigns, meeting notes, reports and committee papers within the College.
• Contribute to the strategic and operational planning of the Education Quality Team.

Benefits and perks

Our staff enjoy working in a dynamic and supportive environment that prioritises their personal and professional development. Our annual staff satisfaction survey shows that staff value the opportunities they have to learn and grow within their roles. We perform highest in the areas of personal development, relation- ships with managers, work atmosphere, and relationships with colleagues.

• Generous holiday entitlement (over 40 days)
• A summer 4 day working week
• Family Friendly policy
• Cycle to Work scheme
• NUS TOTUM staff discount
• Flexible working
• Employee Assistance Programme (EAP)
• Long service award
• Free staff places on UAL short courses

We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.

To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.

Closing date: 23.30 Sunday 14th June 2026