Courses manager jobs

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42 to E3 £46,068.16

Last day to apply

29/03/2026

The Community Fundraising Manager is responsible for leading and growing the hospice’s community income portfolio, driving sustainable voluntary income through grassroots engagement, volunteer mobilisation and campaign development.

The post holder will hold accountability for income generated through all community fundraising activity, alongside key community campaigns such as Rudolph Run, Bunny Hop and Coffee Morning.

They will develop and implement a community growth strategy that expands geographic reach, strengthens supporter stewardship and builds a structured volunteer programme to extend capacity and deepen local engagement.

The Community Fundraising Manager will lead high value community supporter relationships, provide operational oversight of campaign delivery and line manage the Community Fundraiser to ensure achievement of income targets and excellent supporter experience.

Knowledge and experience

Essential

·Experience of leading and developing community fundraising activity.

·Proven track record of achieving income targets.

·Experience of managing income and expenditure budgets.

·Experience of building and stewarding supporter relationships.

·Experience of line management and performance development.

·Experience of developing and delivering fundraising campaigns.

·Strong understanding of data, reporting and income forecasting.

Desirable

·Experience of developing volunteer ambassador or volunteer led programmes.

·Experience of working within a hospice or charity environment.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong leadership and coaching skills.

·Excellent interpersonal and relationship building skills.

·Commercial awareness and ability to analyse income performance.

·Ability to prioritise and manage multiple campaigns.

·Effective diary management and organisational skills.

·Confident communicator and presenter.

Personal Attributes

·Empathetic

·Team player

·Collaborative

·Resilient

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We are looking for an experienced and creative communications generalist who enjoys working across a wide range of activities and can bring our mission to life through powerful storytelling and effective communications.

In this role, you will ensure that the charity’s mission, values and key messages are reflected clearly and consistently across all communications. You will be confident working with the press and welcoming high-profile visitors, helping to raise the profile of our work and the people we support.

As a small charity, we value creativity and initiative. You will enjoy finding innovative ways to maximise impact, using a mix of media, digital channels and partnerships to share our story and reach new audiences.

Working closely with colleagues across the organisation – including the people who use our services – you will help ensure our communications are authentic, inclusive and grounded in real experiences.

You will also collaborate closely with colleagues in the Fundraising team to develop and deliver a series of innovative fundraising and awareness-raising campaigns, helping to engage supporters, grow income and increase understanding of our work.

Our strategy focuses on developing services in new ways, involving clients in every aspect of our work and strengthening collaboration across the sector. The Communications Manager will play a key role in helping the organisation communicate more effectively, building communications confidence across the team, and supporting the growth of our fundraising activity.

This role is a 12 month FTC.

Salary: £44,181 - £50,461 (scale points 29 – 35)
Closing Date: Sunday 19th April
Interview Date: Tuesday 28th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager for 20 hours per week to join our fashion store team in Ross-on-Wye so we could be the perfect match! 

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process 

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early 

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. 

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

Location: National Support Centre, London SE1

Contract: Full time, permanent

Salary: £40k

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.

You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Bursary and Welfare Manager to join our team.

About the role

This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity

Responsibilities

· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria

· Authorise the award of financial bursaries and approve beneficiary claims and expenses

· Maximise the use bursary funding and ensure successful outcomes for beneficiaries

· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team

· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity

· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability

· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.

· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.

· To lead the annual Matrix accreditation process

· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.

· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee

Requirements

• Educated to degree level or equivalent professional qualifications/experience
• In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore
• Experience of working as team leader or manager in the not-for-profit sector
• Experience of preparing and presenting reports to management team and funders as required
• Ability to use social media and press effectively to inform and promote seafarer welfare and professional development.

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager to join our fashion store team in Lytham for 28 hours per week on a 12-month Fixed Term Contract so we could be the perfect match! 

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager to join our home store team in Salisbury so we could be the perfect match! 

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Family Support Manager 

£29,000 + Company Car and benefits (including 25 days annual leave and pension)

London & South East

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our London & South East Care Team.

Reporting to the Head of Care out of our London base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.

· Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East care team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.

You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.

You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.

You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.

This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.

As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.

Key responsibilities include:

• Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
• Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
• Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
• Research individual cases and identify possible courses of action.
• Address all safeguarding concerns in line with policy.
• Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
• Adapt communication style to respond appropriately to differing needs.
• Provide advice in a format that is manageable and understandable for the individual kinship carer.
• Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
• Provide specialist advice and casework on SEND-related issues. This may involve:
  • providing additional advice or support to enable a client to take action
  • undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
  • taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers

• Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.

• Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.

Essential requirements include:

• Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.

• Experience of giving both telephone and written advice.

• Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.

• A demonstrable knowledge of relevant sources of advice and information. 

• Knowledge and evidence of good understanding of safeguarding issues and good practice.

• Proven understanding of the importance of confidentiality and a non-judgmental approach.

• Experience and confidence in development of resources

• Experience of effective management and supervision of staff, projects and/or services.

• Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Key dates:

• Application deadline: Monday 20 April 2026, 12pm
• First interview: w/c 4 May 2026 (online)
• Second interview: w/c 11 May 2026 (if required)

How to apply:

Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

Please provide a cover letter answering the following 4 questions (up to 250 words per answer):

1. Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the most significant advice issues confronting kinship families navigating the SEND system?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Together for Short Lives is looking for a driven and creative Business Development Manager to develop and secure high‑value corporate partnerships that will help transform the lives of seriously ill children and their families. You’ll lead our business development strategy, build a strong pipeline of opportunities, and develop lasting relationships with prospective and existing supporters.

If you’re collaborative, tenacious and passionate about making a real impact in children’s palliative care, we’d love to hear from you.

Full‑time 1 year FTC | Hybrid (UK‑wide with travel to our Bristol Office) | £42,000

Purpose of role

The Business Development Manager will lead our efforts to secure high-profile, high-value partnerships with corporate organisations  that will generate vital income for children's palliative care. Securing new partnerships and growing our income requires exceptional collaboration skills; a driven, tenacious and resourceful nature; innovation and creativity; and a passionate determination to make a difference to the lives of children and families across the UK.

The main objectives are as follows:

1. Secure new corporate partnerships raising funds to support Together for Short Lives’ direct work, and our National Fundraising Scheme (raising funds on behalf of the UK’s children’s hospices).
2. Develop and deliver a business development strategy, including  prospect research, managing  a robust pipeline of opportunities, and developing a diverse range of business development products. 
3. Manage and develop relationships with a portfolio of individual contacts and organisations, including prospective and existing supporters.

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager on a 6-month fixed-term contract to join our fashion store team in Matlock so we could be the perfect match!

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

   

   

   Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

Role Summary

The Pathways Youth Worker is responsible for supporting young people aged 16–19 who are not in education, employment, or training to move away from harm and progress towards positive, sustainable futures.

They build trusted, consistent relationships with young people facing complex barriers, providing tailored one-to-one support that promotes independence, resilience, and informed decision making. Through skilled assessment, planning, and delivery of targeted interventions, they help young people reduce risk, disengage from harmful lifestyles, and develop the confidence and life skills needed for adulthood.

Working in partnership with families, local services, and professional networks, the Pathways Youth Worker ensures young people receive coordinated, high-quality support that is rooted in safeguarding, youth voice, and strengths-based practice. Their work enables young people to access education, training, or employment and to sustain positive change over time

Role Information

• Location: The Shrewsbury House Youth & Community Centre (The Shewsy), Liverpool, L5 3PE 
• Salary: £29,000 – £31,000 (depending on experience) 
• Hours: Full-time (37 hours per week, including 3 evenings per week) 
• Contract: Permanent 
• Annual Leave: 22 days + bank holidays 
• Benefits: NEST Pension, Employee Assistance Programme (EAP), Professional Development Opportunities

Key Responsibilities 

1. Engagement, Intervention & Relationship Building 

• Assess individual needs and risks, then design and deliver tailored interventions, both one-to-one and in groups, to support behaviour change and personal progression. 
• Use trauma-informed, strengths-based approaches to build trust and promote positive change 
• Empower young people to set and take ownership of their own goals and progression plans 
• Coach and guide young people in developing life skills, emotional regulation, and positive decision-making, while constructively challenging and supporting them to leave harmful behaviours behind. 
• Maintain comprehensive case management records, documenting interventions, progress, and outcomes for each young person 

2. Pathways, Partnerships & Opportunity Creation 

• Build strong relationships with local employers, training providers, and community organisations to develop pathways into employment, apprenticeships, and further education 
• Work in partnership with schools, colleges, youth offending services, and other agencies 
• Advocate for young people with employers, colleges, and agencies to overcome barriers to engagement 
• Support young people to sustain placements, courses, or employment through ongoing mentoring 
• Track progression destinations and longer-term outcomes 

3. Work Readiness & Life Skills Development 

• Ensure life skills delivery directly supports young people’s readiness for work, training, and independent adulthood, including. 
• Prepare young people for the world of work by developing their CV writing and application skills, equipping them for interviews, and fostering an understanding of workplace expectations and behaviours. 
• Support access to accreditation and recognised qualifications where appropriate 

Additional Responsibilities 

• Maintain clear professional boundaries and work in line with safeguarding, data protection, and information-sharing policies 
• Contribute to risk management and contextual safeguarding discussions where required 
• Create a safe, inclusive, and welcoming environment 
• Contribute to wider youth provision where needed 
• Work flexibly to meet the needs of young people, including evening work, with patterns reviewed as engagement becomes established 
• Contribute to continuous improvement and organisational development 

Person Specification 

Essential 

• Level 3 (or above) qualification in Youth Work or related field 
• Experience working with 16–19-year-olds, particularly those who are NEET or at risk 
• Experience delivering targeted interventions and behaviour change support 
• Strong relationship-building and engagement skills 
• Ability to assess risk and develop intervention plans 
• Experience working in partnership with external agencies 
• Understanding of safeguarding and professional boundaries 
• Strong organisational and communication skills 
• Experience managing a caseload and evidencing outcomes 
• Ability to maintain high-quality case notes and monitoring data 
• Confidence working with young people experiencing multiple and complex needs 

Desirable 

• Knowledge of youth justice, exploitation, or contextual safeguarding 
• Experience supporting young people into employment or training 
• Understanding of emotional regulation or trauma-informed practice 
• Knowledge of the local Liverpool context 
• Understanding of employability frameworks, NEET reduction, or transition programmes 
• Experience of delivering group programmes or structured courses 
• Knowledge of benefit systems, post-16 pathways, or barriers to participation 

Personal Qualites

• Passionate about improving outcomes for young people 
• Able to challenge and support in equal measure 
• Resilient and calm under pressure 
• Proactive and solutions-focused 
• Committed to The Shewsy value: People matter more than things 
• Able to work independently, using professional judgement while maintaining accountability 

We’re looking for an experienced, compassionate leader to oversee the day‑to‑day running of our national helpline services and co‑ordinate our Survivors Forums. This is a unique opportunity to shape a trauma‑informed, high‑quality support service for victims and survivors of rape and sexual abuse, as well as those who support them.

In this role, you’ll ensure our helplines remain safe, accessible, and responsive, providing steady leadership in a fast‑paced, emotionally complex environment. You’ll offer clinical supervision, guide a dedicated team of staff and volunteers, and champion best practice in safeguarding, risk management, and service quality.

You’ll also play a key part in strengthening survivor voices by supporting and co‑ordinating our Survivors Forums—helping shape the future of our organisation and the wider sector.

If you’re a qualified counsellor and clinical supervisor with experience managing frontline support or crisis services—and you’re driven by a commitment to trauma‑informed, survivor‑centred practice—this role offers the chance to lead meaningful change and support a service that truly matters.

The Basics

Our training programme is growing and we need someone to own it — not follow our process, but develop it further. That means new courses, an institutional offer, and growing the number of people we reach. You'll be shaping how the sector learns to communicate and building something with a real community behind it.

About us

Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision-maker. That’s where we come in.

Our training program – including courses like Communicate to Persuade and Generative AI for Policy Communicators – is a key part of how we help the sector get their ideas unstuck. We want to grow this offer, but we need someone to own the engine behind it. You can find out more about our courses on our website. 

The role

As Training Programme Lead, you will be responsible for:

• Growth: Owning the programme's growth strategy, including building an institutional offer for think tanks, foundations, funders, and NGOs.

• Marketing: Running the promotion of our public courses across social channels and professional networks to hit recruitment targets.

• Operations: Managing the student journey, from onboarding and payments to platform management (LMS).

• Development: Working with our course leaders to spot new opportunities and expand what we offer.

• Community: Keeping our alumni community engaged and supported alongside the wider team.

This is a 2 day per week commitment (with opportunity to increase the time as the programme grows).

Who you are

You’ll be someone who knows the world of foundations and non-profits well, you’ve probably worked in a few. Ideally, you’ve got a sense of the kinds of skills that these organisations need to develop (and that a communications consultancy could train on). You’ll also be comfortable in a marketing and sales context, able to argue why an organisation should invest in our training platform, and what benefit it will provide to them.

You will be:

• Intellectually curious: You care about how ideas impact the world

• Commercially minded: You have experience in business development or selling professional services

• A self-starter: You can take a brief and run with it with very little hand-holding

• Facilitation experience: You've run workshops or trainings before and can hold a room.

• Marketing expertise: You understand how to promote a programme, how to build an audience across professional networks, and when to bring in additional expertise (e.g. SEO, PPC specialists) 

• Tech-literate: You’re comfortable managing digital platforms, payments, and comms tools. Experience with Howspace is an advantage.

​Interested?

If this sounds like you, please send us your CV (no more than 2 pages), your LinkedIn profile and a couple of paragraphs on how you would approach growing our training offer for institutions.

Things to note:

1. You need to have the right to work in the already - we cannot sponsor visas for this role.

2. We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

£37,000 to £44,000 per annum, subject to location

35 hours per week

Sheffield or London (home and office based)

Permanent

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity for an experienced research and insight professional to help shape how we use evidence to drive real and tangible change for people affected by breast cancer. With 1 in 7 women developing breast cancer in their lifetime, the insights you generate and coordinate will help us make impactful decisions that will help to change the course of breast cancer, and the lives of people affected.

Sitting in our impact, strategy and innovation team, you’ll play a key role in supporting major strategic programmes. You’ll have dedicated time to lead cross organisational discovery work, guide teams through what the evidence is telling us, and help turn insight into clear recommendations that support meaningful organisational change.

You’ll also support colleagues across the charity with their insight needs - joining the dots across teams, spotting gaps, sharing best practice, and helping build an organisational culture that confidently uses insight in everyday work.

Day to day, this means you might be leading on one of our core organisational insight products (like the Breast Cancer Compendium), coordinating evidence across teams, supporting commissioned research, or helping turn emerging insights into practical next steps. It’s a varied role, balancing longer-term strategic insight projects with timely responses to evolving needs.

About you

We’re looking for someone with strong experience in research and insight, confident working with different types of evidence - from data and literature to lived experience. You’ll be skilled at distilling complex information and turning it into clear, actionable insight that helps teams understand what to do next, and you’ll be comfortable using digital research tools – bringing curiosity about emerging technologies that can help us work more efficiently and inclusively.

You’ll enjoy working collaboratively with a wide range of colleagues across policy, influencing, public health, research, support services, nursing, and more. You should feel comfortable facilitating conversations, presenting evidence and findings to a range of audiences including senior stakeholders. You’ll help colleagues move from insight to action - supporting them to understand what the evidence means and how it should shape their decisions and strategies.

You’ll also be able to take a step back and look at the bigger picture - spotting patterns, identifying gaps and opportunities. You’ll play a central role in helping us strengthen our organisational insight culture, supporting teams to use evidence confidently in their day‑to‑day decisions. Most importantly, you’ll be motivated by the opportunity to use your expertise to make a real difference to people affected by breast cancer.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in any our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Thursday 16 April at 9am

Interview date

Week commencing 4 May

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.