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We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
Desirable:
- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Position: Area Fundraising Manager
Location: Barnsley, South Yorkshire
Hours: 30 hours per week, 1 day working from home allowance
Salary: £39,000 - £41,500 (FTE) depending on experience; (5% pension contribution), 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Contract type: 1 year fixed term but with the potential to extend with job role success
Reportable to: Head of Operations and Community Support
Direct reports: No direct reports but this role has the responsibility to line manage people as and when an appropriate need arises with business development.
Job Purpose
This is a unique and exciting opportunity for an experienced fundraiser. This role won’t just be supporting fundraising internally but will be leading a fundraising change across the borough. As our Area Fundraising Manager, you will lead a new strategy to transform how our communities give, collaborate and create impact. You’ll organise large‑scale fundraising initiatives that bring the whole town together from landmark public events to innovative collective campaigns to smaller, targeted initiatives. As our role as an infrastructure charity, we have a vision to help generate more sustainable income for a wide range of VCSE organisations in Barnsley whilst bringing people together to proudly support the brilliant charities, social enterprises and groups who hold up our communities every day.
You’ll also work closely with our members across the sector to build confidence, skills and long‑term capability, delivering or facilitating high‑quality fundraising training, mentoring and resources. Your efforts will be particularly focused in the areas of regular giving, events, corporate income and fundraising strategies. Through your guidance, local organisations will build skills, ambition and long‑term resilience ensuring no organisation is left behind because of confidence, connections or know‑how.
You won’t just be supporting others but you will play a pivotal role to help Barnsley CVS grow stronger. One day per week will be spent supporting our own initiatives to generate sustainable income that helps Barnsley CVS expand its support offer, deepen its impact and champion the sector long into the future. This could be anything from supporting bid writing to exploring new income streams to innovative fundraising.
Benefits
· 5% pension contribution
· 33 days of annual leave pro rata which increases with length of service
· Enhanced sick pay with length of service
· Flexible working with an easy to manage toil system
· Enhanced maternity leave
· Discounts on local Barnsley Gyms
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.
Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.
To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.
For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.
Closing date: 23.30 Sunday 14th June 2026
Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
We are looking for an experienced and creative communications generalist who enjoys working across a wide range of activities and can bring our mission to life through powerful storytelling and effective communications.
In this role, you will ensure that the charity’s mission, values and key messages are reflected clearly and consistently across all communications. You will be confident working with the press and welcoming high-profile visitors, helping to raise the profile of our work and the people we support.
As a small charity, we value creativity and initiative. You will enjoy finding innovative ways to maximise impact, using a mix of media, digital channels and partnerships to share our story and reach new audiences.
Working closely with colleagues across the organisation – including the people who use our services – you will help ensure our communications are authentic, inclusive and grounded in real experiences.
You will also collaborate closely with colleagues in the Fundraising team to develop and deliver a series of innovative fundraising and awareness-raising campaigns, helping to engage supporters, grow income and increase understanding of our work.
Our strategy focuses on developing services in new ways, involving clients in every aspect of our work and strengthening collaboration across the sector. The Communications Manager will play a key role in helping the organisation communicate more effectively, building communications confidence across the team, and supporting the growth of our fundraising activity.
This role is a 12 month FTC.
Salary: £44,181 - £50,461 (scale points 29 – 35)
Closing Date: Sunday 31st May
Interview Date: Tuesday 9th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our dedicated team and play a key role in shaping the learning, development, and success of staff and volunteers across the organisation. This is an exciting opportunity to lead and embed a culture of continuous learning that directly supports high-quality services and positive outcomes for our clients.
As Training & Development Manager, you will design, develop, and deliver a comprehensive training and development framework that supports the skills, confidence, competence, and progression of both staff and volunteers. Working collaboratively across the organisation and with partner agencies, you will ensure learning and professional development are embedded into everyday practice, strengthening quality, consistency, and organisational culture.
You will lead on creating a proactive training strategy aligned to the organisation’s operational goals and values, ensuring all learning and development activity contributes to the wider vision and objectives of the organisation. This role is ideal for someone passionate about developing people, driving engagement, and creating meaningful opportunities for growth and professional development.
The client requests no contact from agencies or media sales.
About Us
he Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The Cambridge Trust operates at the heart of Cambridge’s global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Communications and Events Manager to join the Cambridge Trust on a full-time, permanent basis. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields.
The Benefits
Salary of circa £43,000 - £47,0000 per annum - A generous package of benefits This is an incredible opportunity for a highly organised communications professional with social media and project management expertise to join our globally respected, purpose-driven organisation. You will have the perfect platform to bring fresh ideas to life, allowing you to build on your already impressive portfolio of engaging communications and events within one of the world’s most prestigious academic environments. What’s more, you’ll join our Trust during an exciting period of growth and evolution, giving you the chance to contribute to ambitious plans that will expand our reach, influence and long-term impact.
The Role
As the Communications and Events Manager, you will deliver a range of
communications activities and our annual event programme, enhancing our visibility and impact. Specifically, you will co-ordinate external communications across multiple channels, creating engaging content and working collaboratively with scholars, alumni and partners to deliver compelling campaigns and strengthen our online presence. Alongside this, you will plan and deliver our annual events programme, ensuring they are engaging, professionally delivered and provide an outstanding experience for attendees. Additionally, you will: - Maintain and update website content - Support newsletters, press materials and stakeholder communications - Ensure communications align with brand guidelines and tone of voice - Manage event logistics, budgets and vendor relationships - Support virtual and in-person event delivery - Act as a key contact for event-related enquiries
About You
To be considered as the Communications and Events Manager, you will need:
- Experience creating engaging digital content across multiple platforms
- Experience managing social media channels and planning content output
- Experience planning and delivering projects from end to end
- Excellent project management and organisational skills
- Excellent interpersonal and stakeholder engagement skills
- The ability to manage multiple priorities and deadlines
- A degree in a relevant discipline or equivalent professional experience
The closing date for this role is 31st May 2026. Other organisations may call this role Communications Manager, Events Manager, Marketing and Communications Manager, Engagement Manager, or Communications and Engagement Manager. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’d like to join us as a Communications and Events Manager, please apply via the button shown. T
his vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree.
This role plays a critical part in delivering a “Mustard Tree Welcome” – a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact.
You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity.
Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree’s mission to support people facing poverty and crisis.
Key Competencies
World Class Welcome and Customer Service
· Deliver and role model a “Mustard Tree Welcome” that is compassionate, trauma-informed, inclusive, and non-judgemental.
· Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging.
· Maintain a rota that provides reception and support coverage from 8am–4pm, ensuring accessibility for staff, volunteers, and members at all times.
· Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems
· Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Take ownership of maintaining a professional, organised, and calm reception environment at all times.
· Ensure the reception environment is welcoming, safe, and accessible.
· Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards.
Courage in Problem Solving and Embracing Change to Meet Needs
· Identify areas for improvement and proactively implement solutions to enhance service delivery.
· Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments.
· Ensure systems and processes are used effectively to maintain a smooth, efficient service.
Confident in Safeguarding and Incident Management
· Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately.
· Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents.
· Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation.
· Ensure confidentiality and data protection standards are upheld at all times.
· Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment.
Skilled in Analysing Impact and Reporting
· Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop.
· Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need.
· Collect a minimum of 2 case studies per month to evidence impact and inform service development.
· Conduct monthly audits with the Service Manager to ensure high standards across:
Positive Management of Stakeholders, Partners and Supporters
· Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals.
· Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
· Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements.
Insight in Finances and Expenditure
· Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable.
· Work with operational teams to manage stock given using the 40% gifting model in the community shop.
· Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes.
Developing Accountability and Inspiring our Teams
· Lead, supervise, and motivate the Support teams, including volunteers.
· Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations
· Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively.
· Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding.
· Identify skills gaps and ensure appropriate training and development, including:
· Deliver consistent communication through:
· Delegate tasks effectively while maintaining overall accountability for team performance.
General Work Duties
· Support Freedom trainees to develop skills and behaviours and feel part of the community.
· Work within health and safety guidelines and Mustard Tree policies and procedures
· Supporting other staff and departments and provide practical relief cover for workstreams.
· Take responsibility for professional development, attending training courses as required.
· Leading by example, embodying Mustard Tree values and represent the charity as required.
· Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting ‘paper-lite’ practices.
· Other tasks and duties relevant to the role as required by the organisation.
Please submit a one-page cover letter outlining how your skills are a fit for the role.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.
The Organisation: YCS (Cwmni Siarad) was originally set up in 2011 to improve access to and meet the needs of groups traditionally under-represented in taking up psychological therapies, through the provision of accessible, evidence-based therapies and other support. It has been mainly run by volunteers but is now progressing widening its services to provide facilities for private and contractual counselling support. Any profits from its activities is used to subsidise the provision of counselling support to individuals who have difficulty accessing counselling services for a variety of reasons. Apart from the delivery of face-to-face counselling in South East Wales, the organisation provides on-line counselling services throughout Wales.
Job Purpose: To lead, manage and develop YCS Counselling services, ensuring the delivery of high-quality, accessible and ethical counselling provision. The postholder will support the safe and effective practice of student and volunteer counsellors, overseeing both the client journey and the placement experience to ensure positive outcomes for clients and a supportive, structured development environment for counsellors.
The role requires a strong understanding of the counselling sector, with the ability to work empathetically with a diverse client group, while supporting and guiding counsellors on placement.
As part of a small charity and an NCPS-recognised service, the postholder will adopt a hands-on approach, contributing directly to the day-to-day running of the service, working flexibly as part of the team, and supporting the practical operation of the therapy centre.
Salary: £30,030 pro rota (£18,018 for 21 hours)
Accountable to: Director
Working Pattern: 21 hours per week. Currently the post will be expected to work Tuesday, Wednesday and Thursday (9am – 5pm) at our Therapy Centre including one late shift per week (11am - 7pm).
Objectives:
(i)Ensure the delivery of safe, ethical and high-quality counselling services in line with professional standards (BACP/NCPS).
(ii) Develop and implement processes that improve client access, flow, and outcomes (e.g. waiting times, engagement, completion).
(iii) Strengthen and expand the volunteer counselling programme, including recruitment, retention, and development.
(iv) Embed a culture of reflective practice, continuous improvement, and clinical excellence.
(v) Contribute to the financial sustainability of the service through efficient resource use and support for income-generating activity.
(vi) Build and maintain partnerships with training providers and referral organisations.
(vii) Monitor and evaluate service outcomes to inform development and reporting.
Service Leadership & Delivery
Student & Volunteer Counsellor Support
Clinical Quality & Safe Practice (in collaboration with Clinical Lead)
Service Development & Partnerships
Operations, Systems & Data
As a charity, our primary goal is to provide low-cost counselling, to those who cannot otherwise be able to afford or access it.


The client requests no contact from agencies or media sales.
Project Manager – Community One-to-One Advocacy
We are seeking an experienced and motivated Project Manager to lead the delivery of our Community One-to-One Advocacy project across the Royal Borough of Greenwich. The successful candidate will oversee project delivery, staff management, community engagement, partnerships, compliance, and monitoring to ensure high-quality, inclusive, and person-centred advocacy services.
Key Responsibilities
About You
You will have:
This is an exciting opportunity to make a meaningful difference within the local community and help shape inclusive advocacy services across Greenwich.
The client requests no contact from agencies or media sales.
If you an ambitious relationship-builder ready to drive growth, innovation and impact across high-value fundraising and partnerships this could be the role for you!
Farleigh Hospice is a high performing organisation providing specialist palliative and end of life care for people with life limiting illness in the Mid Essex region. Our team at Farleigh has grown and evolved to meet the changing needs of the community we serve and our work is only possible thanks to the incredible support of our community.
The Role
This is a pivotal role within our Income Generation team, leading our high-value fundraising portfolio including major donors, corporate partnerships, trusts and foundations, and legacy and in-memory giving.
Reporting to the Head of Fundraising, you will shape and deliver a strategy and team to build meaningful, long-term relationships and maximises sustainable income, ensuring Farleigh Hospice remains a charity of choice for supporters and partners.
This is more than a fundraising role - it’s an opportunity to combine strategic thinking with purpose, helping to secure vital income that enables exceptional hospice care in our community.
What You’ll Do
Develop and deliver a philanthropy and partnerships strategy aligned to organisational goals
Build and manage a pipeline of high-value supporters, including major donors, corporates and trusts
Work closely with our corporate fundraiser to secure and develop corporate partnerships, creating compelling engagement opportunities and sponsorship packages
Ensure excellent major donor stewardship, delivering personalised engagement and relationship plans
Oversee trust and foundation applications, ensuring high-quality submissions and reporting
Support the growth of legacy, in-memory and tribute giving
Lead, motivate and develop a high-performing team and volunteers
Use data, insight and KPIs to monitor performance and drive continuous improvement
What We’re Looking For
We’re looking for a dynamic and experienced fundraiser with:
Significant experience in philanthropy, corporate or high-value fundraising
A proven track record of securing major gifts, partnerships or grants
Experience managing high-value relationships and pipelines
Strong leadership and team management experience
Excellent communication, influencing and relationship-building skills
Strategic thinking combined with strong commercial and analytical ability
Charity or hospice experience is desirable, but most important is your ability to build lasting relationships and turn opportunities into meaningful income and impact.
In return, we offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications)
Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670
Position: Quality Assurance and NI Resource Centre Manager
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in Belfast Resource Centre, Annadale Avenue BT7 3JJ
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2 Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a pivotal role at the heart of the MS Society in Northern Ireland. As the Quality Assurance and NI Resource Centre Manager, you will be the driving force behind our NI Resource Centre on Annadale Avenue in Belfast, ensuring it remains a vibrant, well-managed hub for the MS community.
You will play a vital role in connecting the services delivered at the Centre to the wider community, fostering engagement and ensuring our supporters and service users receive excellent care. The Resource Centre is not only a focal point for activities and support but also serves as a key hub for our staff and volunteers.
Your key responsibilities will include:
We are looking for an experienced manager with a background in office administration and team leadership who is passionate about making a difference for people living with MS in Northern Ireland.
Closing date for applications: 9:00 on Friday 5 June 2026.
Please note the successful candidate will require an Access NÍ disclosure check.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.
We are looking for someone who will:
You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our Jobs page).
The Unifrog platform
Over the last 12 years, the Unifrog platform has grown enormously from its starting point as a simple tool to help students pick their UK university courses and apprenticeships. It now helps young people from 4 years old up to explore their interests, record the great things they’ve done, compare every post-16 and post-18 course in the UK and every undergraduate programme taught in English in the world, find and organise work experience, and draft their application materials. The platform also helps teachers and career advisers to guide students every step of the way, makes it easy for parents to explore the platform via their own accounts, and helps employer and university recruitment teams to interact directly with students.
We have a long list of exciting projects for the platform, always aiming to get us closer to achieving our mission. We are looking for someone to join Unifrog’s team to help us continually improve the platform’s existing tools, and to also develop new ones.
What you’ll do
You’ll work on improving the platform itself, mainly how data feeds into our platform and makes it work behind the scenes, as well as maintaining and improving the processes that drive our development cycles.
Your responsibilities will include:
Dev cycle administration
Owning our dev cycle administration from beginning to end, across Productlane and Linear. This includes:
Managing inbound product requests that have been logged on our Productlane account;
Updating Linear with developments that we aim to work on, are working on, or have launched;
Communicating updates to the team, including writing and sharing changelog posts, and creating clear documentation for changes that have gone live.
Testing functionality for upcoming or newly released changes to the platform.
Liaising with the team members for whom new developments are most relevant, to ensure that they have fed into plans for upcoming changes, and are happy with changes that have gone live.
Troubleshooting platform functionality issues
Investigating then answering questions about platform functionality that are raised by our partner-facing teams.
Point person for two technical integrations
Becoming the point person for questions about the platform’s technical integrations, specifically SSO, and Wonde (MIS integration).
New data projects
Supporting projects that improve how data feeds into the Unifrog platform, for example, scoping the requirements for changes to our tool that allows teachers to make bulk updates to student information.
You’ll become an expert in:
How the Unifrog platform works behind the scenes, with a particular focus on how complex datasets feed into the platform and power our tools;
Technical tools that are vital for school partners (e.g. SSO and Wonde);
The needs of all our different user types, including students, teachers, school groups, universities, employers, and parents;
How to navigate the platform as a user of each type;
Finding opportunities to improve our platform, particularly when data processing is key to success.
How our development process works, our product tech stack, and what is needed to make sure it runs as efficiently and effectively as possible;
You’ll be part of the team that:
Collates feedback on the platform, deciding which changes to move ahead with, and how;
Translates user feedback into clear, actionable requirements;
Investigates potential bugs and comes up with suggested solutions;
Communicates platform changes to the Unifrog team;
Answers queries about the platform from colleagues.
Working together
You’ll regularly be working with:
The Platform and Data Manager, who will support you in your development administration and project responsibilities;
The Data team, of which you will be a part, alongside whom you will work to maximise the impact of your projects;
Unifrog’s two co-founders, who lead on the development of the Unifrog platform;
User-facing colleagues, to understand what our users are asking for, as well to let them know what things have changed on the platform.
You will be line-managed by the Platform and Data Manager.
Skills and characteristics
We are looking for someone who is:
An independent worker: You enjoy collaborating with others, but you also thrive taking charge of your own work and projects. You are proactive about getting things done, and update people on what you’re working on rather than needing to be asked for your news.
A systems thinker: You enjoy finding ways to make processes work better and more efficiently. You would be able to quickly get comfortable using specialist tools like Linear and Productlane, and then use them to keep things organised.
Great attention to detail: You’re the type of person who notices the small things, and takes pride in being accurate and specific. You are assiduous whether you are double-checking a data upload, or writing a full and precise set of requirements for a development request.
Diligent: Our platform is complex and has many different sorts of users. You’re the type of person who enjoys getting to the bottom of issues, and meticulously testing things from all angles.
Analytical and proactive: You’re comfortable looking at data to solve problems, whether that’s figuring out why an integration failed or evaluating which areas of the platform receive the most feedback.
Straightforward communicator: At Unifrog we try to communicate as clearly and straightforwardly as possible, avoiding jargon as much as we can. You can explain technical issues clearly to non-technical colleagues and turn user feedback into clear requirements for our engineers.
Preferred Experience
2+ years of experience in any of the following roles (or similar) is preferred, but not required.
Product Operations
Technical Project Management
Technical Support
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team, including:
Mission focussed
Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
Growing company
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
Growing individually
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
Have impact
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
£40,000 - £45,000 per annum (Grade B), depending on experience.
Full time.
Work remotely or in our London or Edinburgh offices.
28 days paid holiday per year (plus bank holidays).
Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
Start date: as soon as possible, though we will be flexible for the right candidate.
This position is advertised as ‘Junior Product Operations Specialist’, though internally it will be referred to as ‘Product Operations Lead’.
If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Monday 8th June 2026.
We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated.
Stage 1: Application form (~1 hour) ✍️
Visit our website to upload your CV and complete the questions and tasks below.
Please note:
We do not review CVs at this stage of the application process so please be as specific as possible about your experience.
Do not use AI to generate your answers – we compare answers to AI generated answers, and through reviewing lots of applications we quickly spot what's been generated by AI.
Tell us about a time you used data to identify a bottleneck, evaluate performance, or improve a process. (250 words)
Tell us about a time you had to investigate a complex technical issue. (250 words)
With reference to examples of your recent experience, what else would make you an excellent candidate for this role? (250 words)
Stage 2: Task
1 week to do a set of tasks that we’ll give you if you pass the first stage.
Tasks will be sent out after the application deadline.
Stage 3: Video call interview (1 hour) ��️
Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
Video interviews will take place w/c 22nd June 2026.
Inclusion and diversity at Unifrog
How we communicate:
Embedded EDI:
Recruitment processes:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ROLE SUMMARY
The Programme Manager will lead the delivery of the Belonging in School Project in Redcar and Cleveland, a 2‑year partnership (with ambitions to extend) between The Diana Award (TDA) and the Henry Smith Foundation. The role will oversee programme implementation across three schools, ensuring high-quality training, youth leadership development, and whole‑school culture change that improves belonging, safety, inclusion, and student wellbeing.
JOB DESCRIPTION
Key Responsibilities
1. Programme Design
2. Programme Delivery
3. Youth Voice & Panel Development
4. Stakeholder Management
5. Monitoring, Evaluation & Reporting
6. Compliance, Safeguarding & Quality Assurance
7. Programme Development & Organisational Contribution
SKILLS, EXPERIENCE & COMPETENCIES
Essential
Desirable
PERSONAL ATTRIBUTES
ADDITIONAL INFORMATION
OUR ORGANISATION
APPLICATION DETAILS
Please submit your CV along with a supporting statement of no more than two (2) A4 pages outlining how you meet the skills, experience and compentencies outlined for the role.
Application deadline: Thursday 04 June 2026 11:30pm
Interviews to be held 15 & 16 June, online
Please reach out if you require any support with the application process or have questions about the role or the process.
Good luck with your application!