Courses manager jobs

Legal Officer, Immigration Law Practitioners’ Association (ILPA)

Job Title: Legal Officer

Organisation: ILPA

Contract: Permanent

Salary: Up to £36,000 per annum

Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Application Deadline: 4 September 2026

Job Description

About ILPA:

The Immigration Law Practitioners’ Association (ILPA) is the leading professional membership body for practitioners working in immigration, economic migration, asylum and nationality law. ILPA works across the full breadth of immigration law and policy including asylum and refugee protection, detention and removals, legal aid and access to justice, tribunals and appeals, and economic migration and sponsorship policy.

We exist to promote and improve the law and practice of immigration, economic migration, asylum and nationality law and to ensure that policy and legislation are informed by evidence, expertise and the lived experience of those affected.

Legal Officer:

ILPA is recruiting a Legal Officer to support delivery of ILPA’s legal and policy work, undertaking detailed legal analysis, parliamentary support and member engagement. The role will sit horizontally alongside an existing Legal Officer post.

What we are looking for:

We are seeking candidates who bring:

• Strong expertise in UK immigration, economic migration, asylum and nationality law
• Excellent legal and policy analysis and drafting skills
• A commitment to improving law, policy and practice
• The ability to work collaboratively in a small, expert team

The role offers the opportunity to influence national debate, work closely with leading practitioners and contribute meaningfully to the development of immigration law and policy.

Why work at ILPA

• National profile and respected reputation
• High-impact policy and legal work
• Flexible and supportive working culture
• Collaborative, expert-led organisation

Job Description

Purpose of the role

The Legal Officer will play a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality law.

Working under the direction of the Director of Policy and Advocacy, the post holder will engage in detailed legal and policy analysis, support parliamentary and influencing activity, support legal project delivery, and contribute to high-quality information and engagement for ILPA members. The Legal Officer will need to work reliably and flexibly across a broad range of legal and policy issues, often at short notice.

The Legal Officer will also work with the Director of Strategic Litigation and Advice where legal policy and strategic litigation intersect.

Key responsibilities

1. Legal and policy analysis

• Produce high-quality analysis of immigration, economic migration, asylum and nationality law and policy.
• Monitor developments in legislation, case law and policy, including secondary legislation and guidance.
• Prepare written briefings, updates and summaries for members, trustees and external stakeholders.
• Support the Director of Policy & Advocacy in the development and delivery of ILPA’s legal strategy.

2. Parliamentary and influencing work

• Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.
• Draft consultation responses, briefings and evidence submissions.
• Assist in engagement with parliamentarians, officials, peers and external organisations.
• Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.
• Contribute to ILPA’s influencing activity through written and oral advocacy.

3. Member engagement and sector support

• Liaise with ILPA members to gather evidence and practice insight to inform policy positions.
• Support ILPA’s thematic working groups, including attending meetings and progressing agreed actions.
• Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues, and escalating complex queries as needed.
• Promote knowledge-sharing across the immigration and advice sector.
• Prepare agendas and papers for meetings, and take/circulate minutes and actions points.

4. Legal project delivery

• Ensure project outputs are delivered on time and to the required standard.
• Contribute to monitoring, evaluation and funder reporting where required.
• Provide general administrative support to the legal team, including coordination for external meetings, taking and sharing minutes, organising correspondence, and storing materials timely and safely.

5. Information management and publications

• Ensure legal and policy information is accurately stored, organised and retrievable.
• Work with the Content and Communications Manager to ensure accuracy and clarity of published legal content, and draft the legal section of ILPA’s weekly newsletter, and parts of the Annual Report.

6. Organisational contribution

• Support cross-team working with training, content and litigation colleagues.
• Contribute to organisational planning, learning and continuous improvement.
• Undertake other duties consistent with the seniority of the role.

Accountability and relationships

Reports to: Director of Policy & Advocacy

Key working relationships:

• Legal Officer
• Legal Project Officer
• Director of Strategic Litigation and Advice
• Content and Communications Manager
• Training Manager
• Membership Engagement Manager
• Chief Executive and Trustees

Person specification

Essential

• Appropriate post-qualification experience in UK immigration, asylum and nationality law, or equivalent expertise demonstrated through substantial legal practice or policy work at an equivalent level;
• Substantial knowledge and experience of UK immigration, economic migration, asylum and nationality law;
• Strong legal and policy analysis and drafting skills;
• Ability to communicate complex legal information clearly;
• Experience of parliamentary or government engagement;
• Excellent organisational skills and ability to manage a high volume of work, competing deadlines, and shifting priorities in a fast-paced environment;
• Experience of member, stakeholder or practitioner engagement;
• Ability to work independently and collaboratively with partners across the sector;
• Commitment to ILPA’s charitable objectives.

Desirable

• Knowledge of parliamentary process and legislative scrutiny;
• Experience supervising or supporting junior colleagues;

• Experience of project management or grant-funded work;
• Experience of using different software, including WordPress, Salesforce and Campaign Monitor.

How to apply

To apply, please complete:

• ILPA Application Form
• ILPA Equalities Monitoring form

And submit these with your CV to our recruitment email address. Please see our website (linked) for full details on how to submit your application and our contact for this job ad.

This vacancy advert may be taken down from our job board earlier than the stated deadline if a high standard of applications is received. 

We welcome applications from everyone and particularly encourage applications from people whose backgrounds, experiences or circumstances are under-represented in our workforce, including people with lived experience of migration and people with a disability. We are committed to building a diverse and inclusive workforce, including at senior grades. To reduce bias in our shortlisting process, ILPA operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments to the process, please get in touch.

Outside In are seeking an experienced fundraiser to play a key role in our next phase of growth and development. 

Working closely with the CEO and Board, the Fundraising & Development Manager will play a key part in ensuring the organisation’s long-term financial sustainability. The Fundraising and Development Manager will lead the refinement and delivery of our fundraising strategy, driving forward diverse income streams, including trusts and foundations, corporate partnerships, digital fundraising, individual donors and patrons. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners, and stakeholders. 

We’re looking for someone with a strong track record of delivering successful fundraising activities, with excellent communication and copywriting skills, and experience of managing projects remotely. You’ll be confident using insight and data to guide decision-making and maximise impact.

In return, you’ll join a supportive, value-led organisation where your ideas and contributions will be valued. We offer flexible, hybrid working, generous annual leave and a chance to make a profound difference to underserved artists across the UK. 

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 25th August 2026 at 12 noon.

Interested?

If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the attached person specification. It will be sent automatically to us. 

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

This is a new role at High Trees, created because we believe Lambeth’s voluntary and community sector (VCS) is one of the borough’s greatest assets – strong, skilled and rooted in the communities it serves. Place-based organisations like ours play a vital role in supporting individuals, strengthening communities, growing local economies and shaping the policy decisions that affect the people we work with. We want a dedicated Manager who can help make that case, loudly and effectively, both within High Trees and across the wider system.

A key part of this role is our contract to deliver capacity building support to Lambeth’s VCS, commissioned by the local authority and delivered through the Lambeth Hubs Partnership – but this is one strand of a much bigger picture. We want this role to think beyond any single contract, taking a long-term view of what Lambeth’s VCS infrastructure support needs to look like, and leading the development of new approaches, including peer support models and a more circular economy across the sector.

Health and wellbeing is increasingly shaping where funding and investment in our sector flows, and we want Lambeth’s VCS to be ready and well-positioned to respond to this shift. You will play a leading role in this, working with partners including the SEL VCS Alliance to develop shared practice across South East London boroughs, and ensuring our sector’s voice is heard as these opportunities develop.

This role is as much strategic as it is operational – we’re never too far from the ground at High Trees, and you’ll be expected to lead on much of the day-to-day delivery yourself. That means designing and delivering workshops and one-to-one capacity building support, developing resources and toolkits, and running networking events that bring Lambeth’s VCS together. You’ll also build a network of trusted delivery partners – freelancers and facilitators, ideally drawn from within our own sector – helping to keep skills, income and opportunity circulating within Lambeth’s VCS.

As VCS Capacity Building Manager, you will lead High Trees’ work to strengthen Lambeth’s voluntary and community sector, acting as an advocate for High Trees and a champion for the wider sector, while managing funded contracts and programmes that support local organisations to grow their skills, systems and impact.

The role combines strategic leadership – shaping High Trees’ contribution to the future of VCS infrastructure support, and representing the sector within key partnerships – with hands-on operational delivery, including direct capacity building support, training and events. You will be confident managing multiple work streams, and equally comfortable working strategically and on the ground.

Treasury Coordinator

Full-time, 35 hours per week Monday to Friday, 3 days in office in central Cambridge (Tuesday, Wednesday and Thursday) and 2 days working from home (Monday and Friday).

Role Summary
FEBS Treasury Is a small department at Federation of European Biochemical Societies. The Treasury deals with all aspects of FEBS’ finances and comprises the Treasury Manager and the Deputy Treasury Manager. The work done in The Treasury is under the direction of the Honorary Treasurer, Professor Frank Michelangeli.

Key Responsibilities

Coordination of finance email

• Check emails receive a response in a timely manner
• Flag complicated queries or where possible resolve them

Preparation of bills on Xero:

• Prepare payments for expenses reimbursement, goods and services invoices, prizes
• Prepare bursaries and other grants on Xero

Liaison and coordination with Fellowship and Advanced Courses Committee administrators

• Coordinate with committee administrators to ensure a smooth processing, and correct payment of grants
• Check payments are valid and have approval
• Deal with queries from grantees

Processing of receipts

• Membership societies subscriptions
• Recharges in relation to Advanced Courses

Assist with administration of Finance Committee meetings and other Treasury events

• Assist with the administration of FEBS Treasury meeting including arranging meetings and booking facilities
• Travel to European countries to attend FEBS Treasury and other meetings and events

Other responsibilities:

• Duties may evolve with time, according to requirements of FEBS.
• Any other reasonable duties as requested by line manager.

FEBS is looking for someone who is:

• Diligent and reliable
• Educated to degree level or equivalent
• Experience of accounting systems is beneficial, ideally Xero, although training will be given
• Confident working independently without supervision and has good time management skills
• Knowledgeable of Microsoft Office including Word and Excel
• Confident liaising with a range of people
• Accurate with excellent attention to detail
• Experience of project administration would be a benefit.

Annual leave: 24 days (plus English bank and public holidays)

Salary: £28,371, moving to £30,951 on successful completion of probation period.

Pension: employer contribution of 15% of gross annual salary to NEST company pension scheme.

Training: up to £2,500 allowance for approved job-related training eg. AAT or ACCA.

The application process will involve an on-line interview plus at least one face-to-face interview in Cambridge. Reasonable travel costs to the interview will be reimbursed by FEBS.
Two references are required, and these will be contacted by FEBS once an offer of employment is made. One referee should be the current or most recent employer and, ideally, the other should be a previous employer. However, if this is not possible for both referees, you can provide the details of another person who can confirm that you are suitable for the post.
The offer of employment is subject to satisfactory references.
FEBS has a responsibility to ensure that all employees are eligible to live and work in the UK.
The deadline for receipt of applications is Monday 24 August 2026.
The interviews are expected to be held on either Friday 4 or Monday 7 September 2026.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager 

Location: Romford, please note that this location does not have step free access

Salary: £34,400

Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers. 

About the Role

We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. 

You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

What we are looking for:

• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager (FTC)

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £31,000 (Annual Salary)

Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

People and Culture (HR) Manager

We’re looking for someone with the passion to help create a place where people feel supported, valued and able to do their best work. You'll work alongside managers and colleagues across the Guild, building trusted relationships, offering practical advice and continually improving how we support our people. From helping managers navigate the tricky moments to shaping fair, inclusive and people-centred ways of working, you'll play a key role in creating a positive colleague experience. If you enjoy solving problems, making things better and helping people succeed, you'll thrive in this role. Together with the wider People & Culture team, you'll help build an organisation where our people can flourish, so they can make a real difference for Exeter students.

The Role

Role:  People and Culture Manager
Hours: 35 per week (to be worked flexibly)
Salary:  Starting at £38,733.82 per annum
Contract: Permanent
Location: Exeter/Hybrid

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You'll have some experience in providing trusted HR advice across the employee lifecycle, including supporting managers with employee relations and a broad range of people matters.
• You'll be able to build strong relationships, communicate with confidence and empathy, and provide practical, balanced advice that helps people find the best way forward.
• You know how to use people data, systems and insight to continuously improve the colleague experience and support effective, values-led decision making.

To view the role profile and to find out more about working with us and how we support our students LOVE Exeter, please visit our website. 

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond. 

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

How to Apply? 

Application timeline:

• Closing Date:  9am 25th August 2026
• Shortlisting: 25th August 2026
• Interviews will be held on: 2nd September 2026

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

• What is your understanding of our values, and how would you use them to shape People & Culture at the Guild? 
• Tell us about a change or improvement you have introduced to an HR process, service or way of working. What did you do, and what difference did it make?
• Tell us about your experience of supporting managers with employee relations and other HR matters. What types of issues have you supported, and what was your role?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

A message from your new Manager

Elizabeth (Lizzie) Bowtell, Head of Organisational Development

If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our People & Culture Manager, you can get in touch using the details found onour website.

Learning and Development Manager

We’re looking for someone with the passion to help shape how people learn, grow and flourish at Exeter Students' Guild. This is an exciting opportunity to build a joined-up approach to Learning and Development that helps colleagues, student staff and volunteers to develop the knowledge, skills and confidence they need to succeed.

You'll work across the organisation to create engaging learning experiences, strengthen leadership and management capability, and embed a culture where learning is valued as part of everyday work. Combining big picture strategic thinking with practical delivery, you'll design frameworks, programmes and systems that make learning accessible, inclusive and impactful. If you're someone who enjoys bringing people together, turning ideas into action and creating lasting organisational change, you'll play a key role in helping us build an even stronger, more capable organisation that helps students love Exeter.

The Role

Role: Learning and Development Manager
Hours: 35 Hours per week (to be worked flexibly)
Salary: Grade D starting at £38,733.82 per annum
Contract: Fixed Term for 2 years
Location: Exeter/Hybrid

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You'll have some experience in designing and delivering Learning and Development approaches, programmes or organisational development initiatives that meet organisational needs.
• You'll be able to design and deliver engaging, inclusive learning pathways that supports colleagues, student staff and volunteers to develop and thrive.
• You know how to implement or make effective use of Learning Management Systems (LMS), using data and insight to monitor participation, evaluate impact and continuously improve learning.

To view the role profile and to find out more about working with us and how we support our students LOVE Exeter, please visit our website. 

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

How to Apply?

Application timeline

• Closing Date: 9am 1st September 2026
• Shortlisting: 1st September 2026
• Interviews will be held on: 8th September 2026

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

• Tell us about your experience of designing and delivering learning and development. What types of learning have you created, who was it for, and what was your role?
• Tell us about your experience of using a Learning Management System (or similar learning technology) and learning data or feedback to improve learning and development.
• What is your understanding of our values, and how would you use them to shape Learning and Development at the Guild?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

A message from your new Manager

Elizabeth (Lizzie) Bowtell, Head of Organisational Development

If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Learning & Development Manager, you can get in touch usinf the details on our website.  I would love to hear from you!

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

About us

Carers UK is the leading national charity for unpaid carers. The Finance Manager is responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
 

About the role

The Finance Manager will work closely with colleagues across the organisation, including the nation offices, supporting and advising, building excellence in standards within the finance office and injecting innovative solutions to the organisation’s financial strategy.
 

About you

We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.

The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is Friday 24 July 2026, 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK are actively interviewing as we receive applications. 

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks before a formal offer is made.

We have a newly created opportunity for a Portfolio Performance Manager to join our fantastic Change and Transformation team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection, Business Planning and Change & Transformation, takes great pride in supporting across RBL with all things technology, security, digital, data, business planning, portfolio and project management, and change. It’s a great time to join as our organisation begins to drive our new 10-year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Change & Transformation team, the new Portfolio Performance Manager will turn complex project information into clear, meaningful insight, helping senior leaders make informed decisions and maximise delivery success.

Reporting to the new Head of Portfolio Assurance and Reporting, you will play a key role in providing a trusted, evidence based view of our change portfolio. You will bring together performance, financial, resource, risk, dependency and benefits information to create a clear picture of how our projects and programmes are performing.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this busy role, some key responsibilities will include:

- Leading the production of high quality portfolio reporting, ensuring information is accurate, timely and consistent
- Creating a single view of portfolio performance through effective data management, reporting and dashboards
- Analysing project and programme information to identify trends, risks, opportunities and emerging pressures
- Providing clear insights and recommendations that help leaders make informed decisions
- Supporting senior governance forums by delivering meaningful performance reporting and decision making information
- Working closely with Project and Change teams to improve reporting quality and strengthen portfolio visibility
- Line managing and supporting the development of a Portfolio Analyst

You will bring experience from a PMO, portfolio management, project controls, performance reporting or management information environment, along with a strong ability to interpret data and communicate what it means. You will be someone who enjoys analysing information, spotting trends, and translating data into practical insight that supports strategic decision making.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: Week commencing 7 Sep

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

We’re looking for an ambitious, creative, and relationship-driven Corporate Partnerships Manager to research, develop, and manage high‑value corporate partnerships to generate sustainable income, deepen corporate engagement, and support the Trust’s purpose to secure nature’s recovery across Avon.

At Avon Wildlife Trust, we believe nature is essential to everyone’s future and we’re working to secure a thriving, resilient natural environment across Avon.

This role offers the opportunity to build meaningful, values-led collaborations that deliver impact for wildlife and people, while generating sustainable income to power nature recovery.

You’ll develop and manage a portfolio of corporate partnerships and a growing consultancy offer, connecting our ecological expertise with business ambitions. Through tailored partnerships, nature-based solutions, and innovative services, you’ll help organisations play an active role in nature’s recovery.

Full time, 37 hours per week, (could be 30 hpw for the right person)

Permanent

Closing date 11:59pm Monday 31st August 2026

Who are we?

Avon Wildlife Trust is the longest established charity working towards nature’s recovery across Bath and North East Somerset, Bristol, North Somerset, and South Gloucestershire.

We were established in 1980, and have a strong track record of creating, restoring, and protecting vital habitats for nature.

Our region has an amazing array of different habitats, and we are working across them all. From our urban roots to the breathtaking Levels and Moors, through magical woodlands and precious grasslands.

As the first urban Wildlife Trust, we are leaders in engagement and community organising for nature within our cities, helping to sustain vital green corridors and connecting people with nature within urban areas.

We’re supported by an active membership from across our region, and more than 350 volunteers, including our trustees, who share their expertise and time to help us achieve our goals.

We are part of a wider network of 46 Wildlife Trusts across the UK and work with many partners to protect our natural environment and secure a flourishing future for wildlife and people together.

Avon Wildlife Trust values diversity. We are committed to creating a movement that recognises and truly values individual differences and identities. We actively encourage applications from people of all backgrounds and cultures. We also have robust child safeguarding policies, and this role requires two work references and an enhanced DBS check.

Benefits:

• Pension with 5% employer contribution
• Life assurance
• Hybrid working
• Wellbeing support including Employee Assistance Programme
• Employee Discounts and Cycle Scheme
• Wildlife Trusts Diversity networks
• Paid volunteering day
• Training and development
• One free AWT course day per year
• Minimum 33 days of holiday (25 annual leave + bank holidays) plus long service loyalty scheme
• The opportunity to make a real and positive difference to nature

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification.