Creative design lead jobs

We’re excited to be partnering with Consumers International to source an interim Communications Specialist for 2-3 months whilst they seek to fill a longer term contract.

We require a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.

The Role:

As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.

About You:

You’ll bring:

• Established communications experience, preferably in the charity, government or international development sector
• A strong track record in digital content creation and audience-focused storytelling
• Demonstrable experience in supporting events, research launches or campaign rollouts
• Excellent project management and coordination skills
• Strong stakeholder communication, both internally and externally
• Experience mapping audiences and designing targeted messaging strategies
• A good eye for design and understanding of visual identity

Quick facts:

• Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more. 
• 2-3 months but potential to apply for longer contract
• £32,000–£35,000 depending on experience
• Interviews held on a rolling basis – early applications encouraged.

Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Delivery Manager (South) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (South) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Monday 1st December 2025 

Head of Marketing & Communications
Location: Pembroke Street, Oxford OX1 1BP
Salary: £50,000 per annum
Hours: Full Time – 40 Hours per week
Contract: Permanent

About the role

The Head of Marketing and Communications plays a leading role in developing the gallery’s brand, growing and diversifying audiences, and strengthening the visibility of the organisation locally, nationally and internationally.  Working closely with the Director and Senior Management Team (SMT), this pivotal role is instrumental in helping to meet the gallery’s objectives to increase footfall and digital engagement, strengthen relationships with existing visitors and develop new audiences. This post-holder plays a central role with the Director in maintaining the artistic reputation and profile of Modern Art Oxford as one of the UK’s most ambitious and influential contemporary art organisations, and driving ambitious marketing and communications campaigns. 

The position is responsible for developing and delivering the gallery’s audience development, communications and digital strategies, and plays a central role in nurturing relationships with stakeholders, including press, partners, artists and audiences.  Ensuring compliance with data protection legislation and championing the gallery’s value of equality, diversity and inclusion are central to this role.

Reporting to the Director and forming part of the Senior Management Team, the Head of Marketing and Communications is a full time position which manages and is supported by a full-time Marketing Manager and a full-time Design and Communications Officer, with freelance support on press/PR and design as required for specific exhibitions and projects.

Principal Responsibilities

Marketing and Communications

• To grow and diversify Modern Art Oxford’s visiting and online audiences by leading audience development, communications and digital marketing strategies that will enable the organisation to build on its brand and profile, and strengthen its visibility in Oxford, the UK and beyond.
• To develop and oversee implementation of all marketing, communications and PR activity including media relations, social media and digital activity, development of marketing and branding collateral, and on-site interpretation.
• To formulate with the direction of the Director a transformational vision for the use of digital technologies to drive engagement and interaction with our online audiences.
• To manage effective and efficient relationships with any external PR and marketing consultants and companies.
• To develop and nurture key stakeholder, media and marketing relationships and partnerships and cultivate new relationships to ensure that our profile is high locally, nationally and internationally, and that our position as a leading tourist attraction in Oxfordshire and the South East grows.
• To strategically develop distinctive and innovative digital content, working closely and in creative collaboration with the Head of Exhibitions, Head of Communities, Participation and Practice as well as the wider Marketing and Communications team.
• To work with colleagues to strengthen visitor experience and engagement, both on-site and digitally, to increase profile and ensure that the organisation continues to thrive as one of the UK’s leading contemporary art spaces.
• To work closely with the SMT to drive audience research, development and evaluation, ensuring that the gallery attracts significant visitor numbers and closely addresses our stakeholder priorities.
• To manage the Marketing Manager  and the Design and Communications Officer positions.

Fundraising and Finance

• To attend events at Modern Art Oxford and externally to represent the gallery and build relationships with key external stakeholders. Occasional weekend and evening work will be required.
• To ensure tight, clear, budgetary setting, control and regular re-forecasting against targets working with the Head of Finance.
• To work closely with the Head of Development to support new fundraising initiatives and partnerships as required.
• To regularly review all communications activities, suppliers and resources to ensure best value for money.
• To prepare reports as required by Arts Council England and Oxford City Council and other funders/stakeholders in relation to digital, marketing and communications activities.

General

• To support the work of the gallery in strengthening the equality, diversity and inclusivity of the working environment and practices.
• To ensure team management and cross-departmental work is effective and timely in achieving annual targets.
• To ensure that Modern Art Oxford complies with all aspects of the General Data Protection Regulation (GDPR) in relation to marketing and communication activities with audiences, stakeholders and any other third parties.
• To participate in training and development activities as required and assist with the training and development of colleagues.
• To carry out all duties in accordance with all Modern Art Oxford’s policies including Equal Opportunities, Access, Employment, Health and Safety, Child Safeguarding, Data Protection and Equality, Diversity and Inclusion Policies and the Creative Case for Diversity.
• To report to Modern Art Oxford’s Board of Trustees when requested.
• To undertake any other duties as reasonably required by the Director.

Person Specification

• Experience of running a Marketing and Communications team at a senior level within an arts organisation or similar field
• Experience of leading on mixed marketing campaigns, including setting measurable targets 
• Significant experience of managing and motivating teams and being a supportive and encouraging team player
• Excellent arts press contacts and/or partnership development experience.
• Demonstrable experience of audience research, segmentation and development
• A strategic and analytical thinker able to devise, implement and report on strategies and to evaluate data using platforms such as Google Analytics and AdWords and experience of SEO, Content Management Systems, and social media platforms and analytics.
• An ability to prioritise competing workloads and work effectively under pressure in a fast paced and leanly resourced working environment
• Strong project management skills, including budget management
• An inspiring and creative thinker with ambition, vision and enthusiasm
• Self-motivated, positive, flexible and reliable
• Excellent verbal and written communication skills
• A strong affinity with the values and mission of Modern Art Oxford and a passion and enthusiasm for the visual arts, with a belief in the importance of artists and the power of art to have a transformational effect in society

About Us 

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms. Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends. 

Benefits

• Pension
• An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
• Holiday 25 days annual leave plus eight public bank holidays
• Staff discount in Cafe and shop

Closing date for Applications is Midnight on Sunday 14th December 2025
Interviews for the role will be Friday 19th December 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Corporate Partnerships Development Manager FT £40,000 remote

Are you passionate about building meaningful partnerships that transform girls' lives? We're looking for a strategic and energetic Corporate Partnerships Development Manager to grow our corporate income at GFS. You'll develop existing and secure new long-term, values-aligned partnerships, lead on employee fundraising and challenge events, and shape our annual fundraising campaigns including International Day of the Girl and International Women's Day.

About Girls Friendly Society

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.   

Why Join Us?

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:

• Remote working with annual in-person opportunities to connect with colleagues 25 days annual leave (pro rata), plus bank holidays 

• Long service leave after two years 

• GFS Pension Scheme with 7.5% employer contribution 

• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   

• 24-hour access to Employee Assistance Programme 

• Season ticket loan 

• Annual EDI Learning Days 

• Study time and personal training budget to support your professional development 

Our Commitment to Equality, Diversity and Inclusion

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.

Key Dates

· Closing date: Noon, Tuesday 11th November 2025

· First Stage Interviews: Tuesday 25th &Thursday 27th November 2025

·       Second Stage Interviews: Wednesday 10th December 2025

About the Green House

At the Green House we believe in creative evidence-based support services led by the voices of young people and their families. Our specialist services are designed to grow connection and community with families who have experienced sexual abuse. Our services have a creative arts focus because we believe in the transformative power of creativity in helping families to rebuild their lives after abuse experiences. Research guides everything we do, it helps us to understand our service, develop best practice nationally in the sector and is a platform for amplifying survivors voices. 

Purpose of the job

The Senior Hr & Operations Officer is responsible for the charity’s day to day HR and operational functions to ensure efficiency and compliance. The role involves managing recruitment, onboarding and mandatory training records whilst maintaining accurate HR records.

Operational responsibilities include co-ordinating office administration, procurement and facilities management to ensure a safe, productive workplace. The ideal candidate will bring strong organisational, interpersonal and problem solving skills to streamline processes and the confidence and ability to lead change.

Duties and responsibilities

Human resources

1. Maintain employee records in line with GDPR principles and confidentiality requirements

2. Support health and safety compliance with our external Health and Safety Partners, Croner

3. Co-ordination of employee mandatory training including keeping accurate training records

4. Oversee the day-to-day management of our HR management system, BrightHR

5. Support SLT through the full recruitment cycle from job posting to conditional offers and pre-employment checks

6. Manage the Onboarding process for new starters to ensure a positive induction experience

7. Ensure compliance with legal policy frameworks related to employment and health and safety

8. Provide HR guidance and support to SLT and employees on employee relations and workplace policies in liaison with our external HR partner, Croner

9. Contribute to the development and continuous improvement of HR practices and procedures

10. Manage all HR related policies, ensuring they remain relevant and up to date in collaboration with our external HR partners, Croner

11. Assist with employee engagement initiatives and staff wellbeing programs to promote a positive workplace culture

Facilities

1. Ordering art therapy supplies, stationery, and kitchen items as required

2. Manage and maintain operational contracts (Phone & utility contracts, Business Insurance etc.)

3. Manage building maintenance and ensure workplace Health and Safety standards are upheld in co-ordination with our external Health and Safety partners, Croner.

4. Book venues and organise lunch for Staff/SLT away days

5. Support SLT with the set up and management of our outreach centers

6. Oversee asset ordering and management, maintaining and up to date asset log

7. Be the first point of call for staff for internal operational enquiries

General Responsibilities

1. Occasional reception cover e.g. answer the door to clients when the Pathway Administrator is absent. We do not expect you to answer the phone or take client enquiries when covering reception

2. Multiple inbox management, including the recruitment inbox and shared operations inbox

3. To contribute to the ongoing development of the organisation by helping improve systems and procedures.

4. Work with the wider team to facilitate effective communication across the organisation

5. Assisting with basic housekeeping requirements

Although the core duties are set out within this Job Description, a flexible approach to work is essential.  The HR and Operations Officer may be required to adapt their working style to take account of changes to working practices.

Equality, Equity, Diversity, and Inclusion 

The Green House is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We want to have staff that appropriately represents all the communities we serve as an organisation. Therefore, we are particularly keen to hear from candidates living with a disability, and those from the global majority.

Main purpose of job:

To manage three key aspects of CARA’s service: 

· New referrals into CARA

· Counselling waiting lists and allocation to a counsellor

· CARA’s client database

Start date:  As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £37,411 – £39,261 per annum, pro-rata.

Hours: 35 hours per week, with some flexibility possible.  

Contract: This is a permanent contract.

Place of work: CARA premises in Colchester and some remote home working.  Some travel to other locations in Essex may be necessary.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline:  9am on Wednesday 26th November 2025

Interviews:  Tuesday 2nd December 2025

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA’s service provision:

- Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator.

- Manage our counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.

- Act as the main lead and point of contact for managing CARA’s client database and resolving any data queries.

This role will lead a talented and committed team of six, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with CARA’s Senior Leadership Team and Team Managers.

The First Contact Navigator project is a shared project with our sister centres, SERICC and SOS Rape Crisis, so the post holder will liaise closely with colleagues in those centres.

Main Responsibilities

Line management and team support

· To line manage CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.

· To support CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, working alongside them where necessary, and covering these roles during annual leave and other absences.

· To work with CARA’s Head of Operations to recruit and train new staff and volunteers, as required.

· To liaise with CARA’s other teams and more widely with Synergy East teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.

· To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Service development

· To work with CARA’s Information and Referrals Co-ordinator, First Contact Navigators, Allocations Co-ordinators, Head of Operations, CEO, and our four team Managers to refine and develop CARA’s referrals and allocations processes.

· To oversee and update CARA’s counselling waiting lists, working with the Allocations Co-ordinators, and leading regular meetings to review waiting times, pushing forwards actions to reduce these wherever possible.

· To oversee and update the CARA map of service delivery ensuring we have an accurate picture of client sessions across our therapy teams.

· To develop expertise in our purpose-designed client database, ensuring the team are fully trained in its use and working with the Senior Leadership Team and Synergy Partners to ensure client data is kept up to date.

· Working with the CEO, Head of Operations and Information and Referrals Co-ordinator to represent CARA at meetings, making presentations about our work.

General 

· To work flexible hours, including some evening work and occasional weekends.

· To participate in CARA team meetings, supervision, training and development. 

· To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

· To raise awareness of sexual violence and its impact in the community and within other agencies.

· To keep appropriate records in accordance with CARA policies and procedures.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

· To be administratively self-servicing.

· To report to the Senior Leadership Team and Trustees as required, including the production of regular written reports and verbal reports.

· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.

· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales. Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care - especially in recognising and responding to early signs of mental health issues. 

We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes 1-to-1 support, digital resources and training, and peer support networks. 

The Strategic Trauma-Informed Practice Manager will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.

This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and provide strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.

The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. They will work with subject matter experts to develop trauma-informed approaches, toolkits and resources into everyday service delivery – based on the needs of kinship carers and their families.

You will need to be able to step into this role quickly, bringing your experience of building and developing trauma-informed approaches in complex services. You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism.  You will need to have excellent attention to detail.

Key responsibilities include:

• Developing and leading Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example, using Dr Karen Treisman’s approach). 
• Leading the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
• Supporting organisational development to embed trauma-informed values in practice, culture, policy, and leadership, working with our Head of People and Culture.
• Developing reflective practice approach to support managers to staff and volunteer resilience particularly across services. This could include a ‘train the trainer’ approach.
• Auditing current practices and recommend systems and processes to support trauma-informed service delivery.
• Developing and delivering capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children. 
• Working collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
• Providing and leading expert input into the trauma-informed design and delivery of Kinship Connected, Kinship Reach, Advice Service and other 1-to-1 support programmes.
• Guiding frontline delivery staff to adopt trauma-informed practice, including the use of strengths-based approaches and flexible, family-led planning.
• Representing Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.  
• Full list of responsibilities in the the job pack below.

Essential knowledge, abilities, skills and experience includes:

• A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.  
• Experience working with kinship carers or in adoption and fostering sector.   
• Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services. 
• Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.  
• Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.   

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Please apply via Charity Job with your CV and you will also be asked to answer 5 short questions in place of a cover letter.

• Application deadline:  12pm, Friday 7 November 2025
• First interview:                 w/c 17 November 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

About the Role

This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role.  This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change. 

The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.

This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover. 

We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
2. To tackle systemic injustice through strategic litigation and pursuing policy change
3. To build survivor leadership and influence within ATLEU and across the sector
4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
5. To invest in and support our people to ensure we are effective and sustainable

Our values are integral to who we are, what we do and how we do it.

• There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

• We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

• Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law. 

Employment Information
 

Job Title:Head of Operations

Job Term:Permanent

Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available

Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)

Pension:7% employer pension contribution

Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata

Reports to:  CEO

Line Management: Up to 5 staff members

Probation:6 month probation period

Location:Central London, near London Bridge and with occasional travel to Sheffield 

Objectives of the post

To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance. 

To manage ATLEU’s team of operations staff including human resources, operations and projects,  finance and external bookkeepers. 

To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan. 

Main Responsibilities

1. Leadership and Strategy

• Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it. 
• Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation. 
• Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services. 
• Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator. 
• Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
• To work closely with the Director of Saltworks to support the operational running of ATLEU’s  trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.

2. Finance 

• Lead ATLEU’s financial planning, management and reporting processes. 
• Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date. 
• Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
• Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets. 
• Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
• Ensure that accurate records and accounts of monies claimed are held on all cases  and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
• Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly. 
• Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
• Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.

3. Office and Operations

• Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively; 
• Liaise with building management for both offices, manage any rent negotiations and any future office moves 

• Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
• Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
• Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies. 
• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required. 
• To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files. 

4. Human Resources

• The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities. 
• In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
• Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
• Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
• Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals. 
• Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme. 
• Model positive, fair and open people leadership and support other managers in their supervisory capacity.

5. Governance and Compliance 

• Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.

• Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.

• Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
• Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
• Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
• Stay abreast of relevant legislation and governance best practices, implementing changes as necessary. 
• Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.

6. Information Technology / Data Protection and Cyber Security

• Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research. 
• Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
• Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
• Develop and maintain the organisation’s IT and business continuity plan and update it annually.
• Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
• Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;

• Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained. 
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.

7. Other

• Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
• To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
• To travel to ATLEU’s Sheffield offices as required. 
• From time to time to attend other meetings, including out of hours, when necessary.
• To undertake additional duties as may become necessary.
  
   

Please refer to the attachment below for further information and the full person specification.

 

How to Apply

To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered. 

Please ensure that the cover letter: 

• sets out why you wish to work for ATLEU
• addresses the criteria contained in the Person Specification
• demonstrates your competency for the role

Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.

Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Interviews will be held on Monday 15 and Tuesday 16 December. 

Candidates may be asked back for a second-round interview.

 

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

Delivery Manager (North) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Tuesday 2nd December 2025 

Fundraising Manager

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.

This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO. 

Please download the recruitment pack for full details.

To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.

Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

We’re excited to be partnering with Consumers International, a high-impact, international non-profit working at the forefront of social innovation, consumer rights and global policy. This is a fantastic opportunity for a Communications Specialist – a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.

The Role:

As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.

About You:

You’ll bring:

• Established communications experience, preferably in the charity, government or international development sector
• A strong track record in digital content creation and audience-focused storytelling
• Demonstrable experience in supporting events, research launches or campaign rollouts
• Excellent project management and coordination skills
• Strong stakeholder communication, both internally and externally
• Experience mapping audiences and designing targeted messaging strategies
• A good eye for design and understanding of visual identity

? Quick facts:

• Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more. 
• 2-year fixed term, with strong potential to become permanent
• £32,000–£35,000 depending on experience
• ? Interviews held on a rolling basis – early applications encouraged.

Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Trustee Liaison Coordinator

Fixed term for 12 months – Part Time 12 hours per week

£49,950 a year £21,407.00 pro rata

London, E15 2GW / Hybrid Working

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

The Board of Scope is seeking a highly organised and proactive part-time Trustee Liaison Coordinator to provide dedicated support to Trustees, Independent Committee Members and senior leaders.

Fixed term for 12 months

Working 12 hours a week with some flexibility around how the hours are spread across the week and some hours may need to align with scheduled meetings or Trustee availability. 

Location: Location: Working at Scope's London office (Here East, London, E15 2GW) with flexible working options available.

The role

This is a pivotal new role designed to increase the Board’s operational effectiveness, unlock external relationships, and strengthen communication between Trustees and the Executive Leadership Team (ELT).

The post holder will work closely with the Chair, Trustees, Independent members where appropriate and Scope’s executive team to ensure high-impact follow-through between meetings, improving visibility of board contributions, and supporting strategic external engagement with ambassadors and corporate partners.

This role is ideal for someone with experience in governance support, senior stakeholder coordination, or non-profit/NGO board facilitation, and who thrives in a diplomatic, behind-the-scenes role where confidentiality, attention to detail, political nous and relationship management are paramount.

Responsibilities include:

· Support the Chair by ensuring Trustees’ skills are mapped and kept up to date to ensure that Trustees are contributing efficiently and meaningfully to delivering Scope’s strategy.

· Coordinate introductions and referrals from Trustees to key partners and potential ambassadors, work with teams to ensure leads are followed up thoughtfully. Maintain a confidential log tracking these important relationships.

· Act as main point of contact between the Executive Leadership Team and Board, promoting open communication through updates and invitations, ensuring prompt responses to Trustee input. Help identify opportunities for Trustees to get involved in internal activities.

· Work with the governance team to track actions and ideas from Board and committee meetings, keep Trustees updated on progress, and arrange interim calls or working groups as needed.

· Share Trustee contact details (opt in), nurture informal connections, and provide support as required, while collaborating closely with the Governance team to ensure there’s no duplication of effort.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

To be successful in this role, you should have:

· Excellent organisational and communication skills.

· Highly discreet and trusted to work with sensitive information.

· Experience supporting senior leaders, boards, or high-level stakeholders in any sector (charity, NGO, public, corporate).

· Ability to manage multiple tasks and priorities efficiently.

· Confidence and diplomacy in liaising with Trustees and executives.

· Strong written communication for briefings and updates.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please contact us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website & apply online.

Closing date for applications: 11:59pm GMT, Monday 17 November 2025

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) Monday, Wednesday, Friday

Annual salary

E – 1 £39,224.42 - pro rata for part time hours

Review date

19/10/2025

The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.

The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.

The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.

They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.

They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.

Qualifications

Desirable

·Educated to degree level or equivalent

·Volunteer management/training qualification

Knowledge and experience

Essential

·Significant experience of the volunteering sector

·Knowledge of volunteering good practice, relevant legislation and resources

·Experience of developing and delivering training and presentations 

·Experience of planning and delivering volunteer events

·Experience of using a Volunteer Management System

·Excellent interpersonal and communication skills, with the ability to build relationships at all levels

·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks

·Proficiency in Microsoft Office Suite

·Experience of managing projects

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·Experience in data analysis and impact reporting

Desirable

·Knowledge of the voluntary sector and best practices

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Management and leadership skills

·Training skills

·Time management

·Interpersonal skills

·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Mental Health and Wellbeing Manager

We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.

Position: Mental Health and Wellbeing Manager

Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits

Location: London

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Closing Date: Sunday  2nd November

Interview date: 7th November 2025

About the Role

In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.

You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.

Key Responsibilities

• Lead and deliver initiatives that support positive mental health and wellbeing
• Embed trauma-informed practice and psychologically informed environments
• Supervise the Mental Health and Substance Misuse Coordinator
• Train and advise staff in supporting people with complex mental health needs
• Deliver workshops, training and reflective practice sessions
• Build and maintain strong external partnerships
• Ensure policies and resources are up to date and accessible
• Monitor and report on outcomes to funders and senior management
• Manage expenditure within budget and maintain accurate records
• Uphold safeguarding, quality assurance and data protection standards

About You

This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.

To succeed, you will have:

• A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
• A background in mental health, counselling, psychology, social work or a related field
• Proven experience supporting people with complex needs
• Experience delivering training and embedding trauma-informed practice
• Strong safeguarding knowledge
• Experience managing staff or volunteers
• Good knowledge of statutory and community mental health networks
• Excellent communication and partnership-building skills
• A reflective, values-driven approach and commitment to making a difference

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Commitment to continued professional development with internal mentoring.
• Flexible working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Financial wellbeing offering interest free loans and advances
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Cycle to Work scheme and interest-free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• International Accident Cover – accidental death, permanent ​disability
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.

As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.

An enhanced DBS check will be required for this role.

Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.