London South Bank University Students’ Union is on a mission to totally transform the way a students’ union works in a modern university. We are now seeking an outstanding professional leader to join the organisation as Chief Executive to take forward its future development, operational delivery and management across a growing team of staff and volunteers.

About the role

LSBSU is the recognised representative body of 18,000 students at London South Bank University. Many of our students come from less privileged backgrounds and have had to overcome significant barriers in life simply to get to university.

South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. Many don’t identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners, and Londoners.

In recent times, realising that much of our activity was not engaging significant parts of our student population, we have taken a long hard look at ourselves. We know that we can do so much more for our students.

Following a period of transition, we have set out an ambitious vision for 2025 that will take us on a journey of improvement and innovation. Our goal is to be a truly transformative students’ union that improves the lives of students on every course and beyond at London South Bank University. We have set a plan for year one, and goals for year five, but how we get there could take many routes and we will need you as CEO to steer that journey.

This is a brilliant opportunity to support an SU which is rebuilding itself from the ground up. We have invested heavily in our transformation, started to build a more inclusive and equitable workplace, and we have significant changes to governance in the pipeline for 2021.

As CEO, you will have the chance to bring people into the senior team and work collaboratively with our Officers, Board and University partner to establish the best way to achieve our goals for 2025.

Who we're looking for

Our ideal Chief Executive will be able to provide dynamic leadership, be motivated to change students’ lives and be passionate about building an organisation that is relevant and responsive to those it seeks to serve.

You need to have strong communication skills, emotional intelligence and an ability to build relationships with a diverse range of stakeholders. It is essential that you are committed to role modelling inclusive behaviours, building equity and removing the systemic barriers that exist to hold our students back.

We are actively looking to diversify our Trustee board and leadership team as this has not been as diverse as our student population in the past. We are especially interested to hear from candidates from BAME communities and/or candidates that have overcome other significant barriers in their lives.

If you are inspired by the job, we highly recommend you contact Peridot for an informal discussion and background on the role.

Christians Against Poverty is a dynamic and growing mission with a strong vision, award winning culture and passionate workforce. CAP exists to equip the local church so that it may effectively serve the poor and proclaim Jesus. We have developed highly effective expertise to break into the hellish mix of poverty, isolation, chaos and severe stress, delivering hope, peace, and freedom through our compassion and technical excellence. Due to our debt help work, we are authorised and regulated by the Financial Conduct Authority and are required to meet high regulatory standards.

Working at CAP is exhilarating because we experience partnership with the living Christ and the power of His resurrection as we see thousands of people freed from debt, connected with a loving community and saved. We have a huge, collective ambition to see people freed from poverty, and to see them come to know Jesus’ abundant life and find belonging in his family.

CAP’s work in the UK is delivered through over 300 head office staff in Bradford who serve the frontline teams and volunteers that make up a vibrant network of around 600 community franchise centres. CAP UK, as the founding national franchise, also supports and equips country franchises growing in Australia, New Zealand, Canada, and America.

CAP lives out the belief that culture eats strategy for breakfast (though we’re pretty keen on strategy too, so we have that for lunch). We invest in and seek to thoroughly integrate our core values into who we are and how we do what we do. To join CAP is to commit to growing with us into being more Christ centred, generous, passionate, united, compassionate, fun, excellent and courageous.

The role of the Director of Technology and Digital Transformation, reporting into Jon Day our COO, is a critical one, particularly at this time in leading the digital transformation of our flagship debt service.  We are looking for a Director to provide the sophisticated and inspiring leadership required to take our services to the next level.

CHICKS is a national children’s charity providing free respite breaks to young people aged 8-17 from all over the UK who would really benefit from a break from their home lives. We were established in 1992 and since then we have provided over 16,000 young people with a much-needed break.

We believe that every young person has the right to make positive childhood memories. A CHICKS break inspires new confidence and gives young people the chance to have fun, enjoy new experiences and relax. More than anything, it gives them the chance to just be children.

We are seeking a dynamic and experienced Director of Operations to lead on several transformational projects across the organisation, reporting directly into the Chief Executive.

Our focus over the next 12 months will be re-setting the vision, purpose and goals and repositioning our brand under a new operating model.

The successful candidate will take full operational responsibility for the provision of young people services, to strategically shape and improve the quality of breaks, and develop new approaches to ensure that all young people receive the best possible experience at CHICKS.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and work closely with the Chief Executive and Board of Trustees to deliver against the strategy.

Scope & Purpose:

The Director of Operations will direct, coordinate, and lead the internal structure of our organisation, based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently.

The Director of Operations will also lead all aspects of our facilities, including upkeep, care, maintenance, health and safety and fire safety regulations.

Committed to CHICKS vision and values, the Director of Operations will inspire, motivate, and empower others, building a high-performance culture across the organisation.

To succeed in this role, you must be able to demonstrate:

· A minimum of 5 years’ experience at a senior management level within the charity sector

· Proven track record of implementing high-level strategy and initiatives across a complex range of stakeholders, including Trustees

· A thorough knowledge of best practise, governance and safeguarding policies relating to the care of young people and staff

· Extensive experience of people management – recruitment, onboarding, and performance management to drive results

· A minimum of 3 years’ experience managing multi sites, remote working to deliver results aligned to charity goals

· Experience of working closely with funders and building effective relationships, across all stakeholders

· The ability to deliver business targets, with a focus on the growth and development of services across the organisation

· Responsive to external funding opportunities and delivering results

· Demonstrable experience in managing multiple projects simultaneously and timely

· Excellent budget and decision-making skills

· Extensive knowledge & management experience of Health & Safety, fire safety regulations and law

· Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites

· Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs

· Excellent verbal and written communication skills, with the ability to engage and develop staff

· Plan and deliver high level business wide communications including board reports
 

In line with our values, we are looking for someone who is:
· Value and outcome driven, with a positive, “can do” attitude with a passion to deliver projects

· A leader with the ability to see a problem, step in and then step out when appropriate

· A coach who is driven by the personal development of all of those around them

· A strategic, highly motivated thinker with the ability to thrive in ambiguity

· Highly collaborative with fantastic facilitation skills

· Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered

· An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful
 

General Duties:
· Positively promote the work of CHICKS both internally and externally, and be a representative at stewardship and cultivation events

· Prioritise tasks to ensure maximum return on investment of your time and resources

· Willingness to travel, as required to support meetings or to achieve agreed objectives

· Willingness to work unsocial hours, including evenings, weekends and stay overnight

· To work in line with the CHICKS Mission, Vision, and Values consistently, working with others to provide a supportive, responsive, environment and services

· To present a positive image of CHICKS at all times, through every aspect of your work

· To ensure that all CHICKS policies, procedures, and agreed protocols are adhered to

· To contribute to the planning, review, monitoring and reporting processes and activities

· To participate in team meetings and activities and represent CHICKS at other meetings as agreed

· To respect the rights of individuals by maintaining confidentiality and working in line with data protection legislation

· To attend training courses as identified and agreed for appropriate development

· To undertake other duties not specifically stated above, which from time to time are necessary without altering the nature or level of responsibility involved

· To make a commitment to improving CHICKS environmental impact by means of energy saving and recycling in the workplace
 

General Health & Safety Duties:
· To undertake regular risk assessments and take any necessary action to avoid potential health and safety hazards

· Having read CHICKS Health and Safety manual, ensure compliance at all times with CHICKS Health and Safety Policies including accident reporting procedures; fire drills and first aid facilities

Closing Date for Applications: Midday, Friday 17 July 2020

Formal interviews are likely to take place at the end of July 2020

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. CHICKS reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.

Student Hubs is looking for a new Chief Executive Officer

We are looking for an outstanding CEO committed to youth social action to lead Student Hubs through its next phase of development.

Student Hubs designs and delivers social action programmes for students in partnership with universities across the UK. Each year we support 2,500 students to take part in long-term volunteering, community action, impact consultancy, Service Learning and social innovation projects. This role is a fantastic opportunity to lead an exciting small charity working in the higher education sector.

This is a challenging and varied role, which will require you to lead and oversee a range of organisational functions. You’ll be setting the direction for a dynamic, fast-paced team full of people who are passionate about social impact and the student experience. You will receive support and space to rapidly develop professionally; this is a fantastic opportunity for significant learning and career progression.

The successful candidate will bring a track record of strategic leadership in the charity sector, higher education, youth social action or a related area. We will also consider candidates with experience transferable from another sector. They will need to help navigate Student Hubs through the extraordinary long-term challenges created by the coronavirus pandemic, while continuing to grow the organisation sustainably, develop partnerships and maintain a strong financial position.

Please visit our website to see our application pack with further information about Student Hubs and the role.

Deadline: 5pm, Monday 20 July 2020
Location: London preferred (remote working considered), with travel required to Hub cities
Start date: October 2020 preferred

RESPONSIBILITIES

1. PA to the CEO (50%)

• Support the CEO in diary management and correspondence, coordinating across multiple offices and time zones

• Meeting arrangements and support for the CEO, including scheduling, invitations, time zones, catering, AV needs, conference and videoconference calls and on-the-day assistance

• Meeting arrangements and support for the National Committee and senior management, including scheduling, invitations, minute taking, preparation of materials, catering and on-the-day assistance

• All CEO travel arrangements, including flights, hotels, cars, and visa support

• Maintain and submit all CEO expense reports

2. Office administration (40%)

• Field incoming enquiries by telephone, post and email, to relevant staff and correspond as necessary

• Manage the “front office” email account and general email queries to AKF’s generic address

• Establish effective and excellent relationships as the 'face' of AKF (UK). This includes greeting and receiving guests, as well as interacting with high-level officials at other AKDN agencies or external organisations and coordinating travel visa letters

• Provide support to the HR manager on the management of the HR leave and sickness system (e-days).

• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; may require some out of office duties in support at events

• Arranging on-boarding and induction of new staff, including logistical arrangements (setting up phone, email, mobile, laptop, etc)

• Work with the Head of Finance and Operations to ensure office suppliers are annually evaluated, this includes sourcing new suppliers when necessary

• Collect and maintain a detailed inventory of office equipment and supplies; research price and service options and purchase as directed

• Work with the Head of Finance and Operations to manage GDPR data lists and data requests

3. IT administration and coordination (5%)

• Act as an IT focal point for the unit, liaising with internal IT support as necessary to trouble-shoot issues and order equipment

• Set up new employees with allocated and functioning IT toolkit in a timely fashion and similarly the exit handover of the same leaving employees

• Work with IT services to ensure that all software is updated and maintained on individual’s computer and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)

• Collect and maintain a detailed inventory of all IT equipment (mobile phones, laptops, desktops etc)

4. Health, safety, security and environment (5%)

• Act as the Health and Safety Officer and Fire Marshal for AKF (UK)

• Represent AKF (UK) at all Aga Khan Centre Health and Safety meetings

• Help the HR Manager to ensure that employee health and safety and workstation tests are up to date

• Assist with compliance with the wider AKF security policies and procedures

• Act as the AKF (UK) First Aider including obtaining annual certification

• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about

REQUIREMENTS

Must have right to work in the UK

Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role

1 Qualifications

• Educated to undergraduate degree desirable

• Qualified First Aider desirable

2 Skills

• Highly organised with strong logistical skills and proven consistent attention to detail

• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs

• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers

• Comfortable working independently and under minimal supervision but also forming an essential component of a team

Strong operational and IT skills as well as an openness to learning new software and tools

3 Knowledge

• Knowledge of Microsoft Office Suite and databases, Apple OSX and iOS.

• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

4 Experience

• Strong experience of PA work for senior management

• Proven experience of office administration

• Proven experience of multi time zone coordination

• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines

• Proven ability to deliver a consistently high level of accuracy in preparing and entering information

• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively.

Social enterprises are businesses that are building a fairer, more equal society. Social Enterprise UK is the leading voice of the sector, representing nearly 3,000 organisations, working together to build markets, raise awareness and ensure the government recognises their amazing contribution and supports the sector to grow.

As well as being there to support our members, at Social Enterprise UK we believe that our members are vital to our continued understanding of the sector, and in giving us the credibility we need to speak on behalf of the sector when representing the movement to the public, to government and to our Corporate partners.

We need a Membership Executive who is passionate about building a more equal society and building relationships with change makers, who can support us in engaging our existing members as well as  promoting Social Enterprise UK to new social enterprises, helping us reach our 10,000 member target and build a movement.

Main tasks and responsibilities:

Member Relationship Management

• Manage membership-related inboxes and landline and ensure member satisfaction by building and maintaining positive relationships with all members and stakeholders both via e-mail and over the phone
• Satisfy member requests in a timely manner

Member Engagement and Experience

• Account manage a portfolio of SEUK members, with a focus on “Start”, “Sustain” and “Grow” members, assessing their own membership needs and generating a plan to improve membership experience.
• Deliver member engagement strategy in relation to retention and recruitment KPIs. Report regularly to line manager.
• Plan and implement the delivery of member engagement activities like webinars, workshops, etc…
• Plan and deliver social media strategy for member engagement

Member Recruitment & Retention

• Implement the organisation’s member recruitment strategy by proactively researching new leads and prospects on a regular basis and contacting them.
• Implement the organisation’s member retention strategy by analysing members’ needs and responding to them with clear actions.
• Support in creating and collating presentations and other material that facilitate members’ recruitment and retention

Member Insight, Research and Data

• Review results from member research activity, both ad hoc (project based) and regular (annual member survey) and contribute to plans.
• Ensures, in partnership with Data Officer and Salesforce consultant, that the member data is collected, stored and used correctly in Salesforce while ensuring GDPR compliance

• Be responsible for the Buy Social Directory data management
• Assist in ensuring relevant reporting is produced for Head of membership, SLT and Board

Member Communications

• Create and be accountable for member communications such as welcome packs, renewal letters, monthly email newsletters, social media, members area and website.
• Ensure that member communications are compliant (particularly in relation to GDPR) and that quality assurance processes are followed for content creation.

Application and Renewal Processes

• Be accountable to perform and maintain an efficient and effective member application and renewal process. Ensure that the applicants meet SEUK member criteria and that due diligence is done on Companies House records.
• Work closely with the finance team to ensure that renewals are managed effectively and timely

Position in the organisation:

• The post holder will be required to work closely with colleagues across all areas of the organisation
• The post holder will report to the Head of Membership and sit within the Membership and Marketing team

General duties and key responsibilities:

• Support Social Enterprise UK’s wider programme of activities where necessary, undertaking other duties as required
• Maintain commercial confidentiality about Social Enterprise UK and partners’ activities
• Ensure the implementation of Social Enterprise UK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
• Attend training courses or take part in additional aspects of Social Enterprise UK’s work that are relevant to the work as decided in conjunction with the Head of Membership
• Ensure that all activities for which this post is responsible are carried out in accordance with Social Enterprise UK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines 
• Service own administrative needs, maintain transparent and up to date computer and paper records of work
• Act as an ambassador for Social Enterprise UK as appropriate

Person Specification

Experience/ Qualifications

Degree or equivalent

Experience of working in a customer facing position

All Microsoft package, Excel and Word to a high standard.

Excellent communication skills both written and verbal

Good organisational skills

Experience in creating content – for social media and longer form (letters, blogs etc)

Experience of working in a membership organisation

Experience of working in the third sector

Knowledge/ Skills / Ability

Excellent relationship management skills

Excellent interpersonal and communication skills

Excellent telephone manner and able to communicate and sell effectively to a range of audiences

Ability to undertake research on a number of subjects and produce reports

Ability to analyse data and produce reports

Organising own workload, setting and successfully meeting priorities and deadlines

Excellent written communication skills

Excellent IT skills

Ability to work flexibly, independently and as part of a team

An understanding of and commitment to diversity and equality as it applies in the workplace

Experience in using CRM packages (e.g. Salesforce)

Competencies

(We want the post holder to be able to demonstrate the following competences to a high level and want to use these to the full in their work)

Team working

Effective communication to different audiences

Decision making and problem solving

Attention to detail

Ability to review and improve systems and processes

Additional Requirements

Willingness to work flexibly in response to changing organisational requirements

Willingness to learn new skills

Terms and conditions

• Full time contract
• Minimum 35 hours a week. Evening and weekend work will be required occasionally
• Salary £22,000 - £25,000 gross pa + pension and benefits
• Leave entitlement: 25 days pro rata
• Location: Central London. Travel to other UK locations will be required occasionally. Due to the current situation all SEUK staff are home based until it is deemed safe to go back into the office in London.
• £200.00 p.a. for personal development
• Travel Company Loan
• Cycle Scheme
• A six-month probationary period will apply

Applications close 19th July – interviews will be held over Zoom whilst applications are open, with final first round interviews being held on 21st and 22nd July.

To apply, please send your CV along with a covering letter outlining how your skills and experience match the job description.

We will not view applications without a supporting covering letter.

We encourage applicants from BAME backgrounds.

FUNDRAISING AND OPERATIONS MANAGER

Reporting to: Executive Director 

Based at Choices Offices (390 Caledonian Road, N1 1DN) or at home during lockdown

Salary: £28,000 pro rata plus pension contributions in line with the Government’s statutory requirement

Hours of work: This is a part-time role of 2.5 day/week (20 hours). You will occasionally be required to work out of hours and flexibility will be expected.

This contract is for one year with the possibility of extension

Safeguarding: Appointment will be subject to a satisfactory enhanced DBS check.

About the role:

This is a varied and interesting role in which you’ll play an important part in supporting Choices and its growth. The Fundraising and Operations Manager will manage and develop our community fundraising (individual giving and events) and support the Executive Director with running our grant application fundraising.The role also involves developing new areas of fundraising (e.g. corporate; major gifts; mid-level giving), as well as ensuring the smooth running of our office and operations.This is predominantly a fundraising role which includes the management of our office and programmatic operations, given the overlap of impact reporting and data management responsibilities.

About the candidate:

The ideal candidate will be highly organised, creative and self-starting, bringing relevant experience to the role. This job would suit an experienced fundraiser returning to work after a career break, or someone earlier in their career who is ready to take on more responsibility and play a key role in Choices’ future development. As a part time role, it would suit someone looking to work in fundraising and operations whilst also pursuing other interests or meeting caring commitments.

One of the benefits of working in a small charity as a key member of a friendly team is that you can make your role your own and develop it further according to your interests and skills. The successful candidate will therefore be able to demonstrate they are an entrepreneurial self-starter who would relish this opportunity.

About Choices:

Choices is charity that operates from a Christian ethos of compassion, care and respect, delivering services in the community and in prisons including:

-       Non-directive, non-judgmental support for those facing unplanned pregnancy

-       Counselling support for those coming to terms with a decision to terminate a pregnancy or facing anxiety during pregnancy

-       Befriending services for pregnant women and new mothers facing low income, isolation and anxiety

-       Counselling for women in prison supporting them through issues of child separation 

There is an occupational requirement attached to this role requiring you to be a practicing Christian.

Job Description: The Fundraising and Operations Manager will be responsible for two main areas of work and time will be split between the two as the work dictates:

1) managing and developing our fundraising work, with a focus on individual giving, campaigns and events, but also exploring the development of new income streams (e.g. mid-level giving; major donors)

2) managing office operations, and supporting programmatic monitoring and evaluation

Specific tasks include (but are not limited to):

1.  FUNDRAISING

• Stewarding existing supporters through existing means (e.g. sending out newsletters via MailChimp) and developing a more creative and sustainable stewardship programme

• Communicating with individual givers via email and phone

• Identification of mid-level and major donor prospects among individual givers, and proactive prospect research and cultivation

• Supporting external grant-writers to apply for grants, and report-writing

• Managing, recording and submitting monthly appeals to trusts and foundations

• Organising both fundraising and stewardship events

• Running online campaigns and appeals, including creating assets, writing copy, merging emails, using social media platforms.

• Keeping accurate and up-to-date records of grants and securely storing all fundraising data (e.g. donor data, Gift Aid forms) in accordance with GDPR)

• Managing all fundraising data, including managing and developing the use of a CRM database (currently Salesforce) that is also used to store client data.

2.  OPERATIONS

• Running our office processes and procedures (eg Health & Safety and insurance, managing office services, utilities, petty cash, data storage, updating policies, general office upkeep including stationary, office supplies etc)

• Operational support for different project areas (eg collating statistics, updating the database, creating evaluation reports, managing volunteer applications, etc)

• Taking responsibility along with other staff for answering phone calls, booking appointments for clients

• Developing the CRM for recording client data and impact reporting in addition to donor data

• Attend Choices Management Team meetings (on Thursdays) and occasionally attend Board meetings as required (weekday evenings)

PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with line manager/trustees based on needs/demands in the work of Choices Islington.

PERSON SPECIFICATION:

Essential:

•  Mature Christian faith. In order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

• Supportive of the work of Choices

• Experience of working as a fundraiser (ideally within individual giving and community fundraising)

• Excellent communication skills, both written and oral, with experience of engaging with a wide range of stakeholders

• Ability to proactively build and develop positive relationships internally and externally 

• Excellent organisation skills

• Strong project management/administration skills, preferably in the charity sector

• IT and social media literate (experience of mailing systems e.g. MailChimp is desirable)

• Experience of working with CRMs/databases 

• Self-motivated and confident working alone

• Solutions-focused

• Excellent interpersonal skills and team player

• Capacity to be flexible and innovative in the changing circumstances of a small, but growing charity

Desirable:

• Entrepreneurial thinking

• Knowledge of safeguarding

• Knowledge and experience of using Salesforce (CRM)

How to apply:

Application is by CV and covering letter with reference to the job description and person specification. Please set out clearly what skills, experience and qualities you will bring to the role and how your Christian faith informs your understanding of Choices’ work and vision.

Please include the name and contact details of two referees: one to be your most recent employer and the other a senior leader at your church who knows you well. References will not be sought prior to the interview.

The closing date for applications is 10.00am on June 30th, but we may close before this if we find the right candidate. You will be notified if you have been shortlisted for an interview.

Operations Director - Learning Disabilities

Are you an innovative and effective Senior Operational Leader in the Health or Social Care Sector with a proven record of making a positive contribution to the lives of people with a learning disability and/or autism? If so we want to hear from you!

Operations Director Responsibilities:

• Support the delivery of effective and efficient personalised services for people with a learning disability or autism.
• Involve the people we support and their families in developing and shaping new and existing services using the principles of co-production.
• Ensure that people we support and their families are treated with respect, dignity and equality.
• Act as the appointing officer up to and including Head of Operations level.
• Be responsible for Disciplinary and Appeal hearings for staff up to and including Director and Head of Operations level.

Operations Director Requirements:

• Demonstrate strong and visible leadership to ensure their day-to-day delivery reflects the common value base of the organisation
• Effectively manage and develop Heads of Operations and Area Managers, ensuring all quality and compliance standards are met
• Drive forward commercial plans for growth and development
• Develop productive relationships with all stakeholders including people supported by their organisation and their families
• Have substantial operations and commercial acumen
• Have regulatory sector knowledge and experience within Social Care for England and Wales
• Develop opportunities for collaborative and partnership working and in particular with other providers including housing providers
• Understand the changing commissioning landscape and make recommendations for their role to the Trustees

About the company 

Our client was established in 1966 by the parents of a child with a learning disability. Their values and DNA are as important today as they were to their founders.

For further information please download the recruitment pack attached to this advertisement on their website.

Location: North with national travel, including to their Central Head Office in Milton Keynes

Hours: Full Time, Permanent

Salary: Competitive

Closing date: Monday 20 July 2020 at 12 noon

First stage interview dates will take place week commencing 27 July 2020 (based on current Government advice this may be by Zoom)

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Therefore they work with successful candidates to complete appropriate checks prior to joining.

NO AGENCIES, THANK YOU. Our client is not responsible for any introduction fees related to unsolicited CVs.

You may have experience of the following: Operations Director, Operations Manager, Adult Services, Social Worker, Social Work, Social Care, Care Manager, Service Delivery Manager, Social Care, Customer Service, Healthcare, Social Care Manager, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 93325

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is expanding its enterprise team looking at new ways to collaborate with start-ups and become more entrepreneurial ourselves. We already operate nine charity shops, two training cafes and a furniture restoration business. We even have a grants programme to enable people experiencing homeless to leap into self-employment. And we know there is more we can do to use entrepreneurship to end homelessness.

About the role
This is an exciting new position in our ambitious and expanding enterprise team that is committed to finding more innovative and entrepreneurial ways to end homelessness.

In this role, you will be responsible for developing, growing and engaging Crisis’ entrepreneurial community of staff, members and external supporters in our mission to demonstrate how entrepreneurship can end homelessness. You will manage and implement a programme of activities and events in line with the Entrepreneurship strategy. You will also manage the internal and external communication channels.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team through the Crisis website

Closing date: Sunday 26 July 2020 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

The Institute of Physics (IOP) is looking for a Head of English Regions as part of the Senior Management Team with responsibility to build influential relationships and partnerships with stakeholders from across and beyond the physics community.

This role is responsible for drafting the IOP’s English Regions business plan through their knowledge of regional political and economic drivers that is in line with the organisation’s strategy whilst working with other Head of departments to ensure the whole of the organisation is run efficiently. You will be working closely with IOP’s central office near King’s Cross London acting as a senior lead for our regional team who deliver our strategy, and with the membership across the UK and Ireland who volunteer to deliver events and various other activities through a network of regional branches and centres.

The role

This is a new exciting role, reporting to the Deputy Chief Executive and working closely with other members of the Executive Team.  You will work to identify, promote and develop regional relationships and partnerships with stakeholders within and beyond the physics community. You will be maximising our impact within regional policy, education and business environments as well as making sure there is excellent engagement with our membership. You will be required to lead a team of regional managers and be part of IOP’s senior management team.

The person

We are seeking a candidate who is motivated, customer focused, and drives for results with functional knowledge and excellent people management skills; you must also be dedicated to meeting the expectations and requirements of internal and external customers/partners. We welcome candidates with a strong public affairs background and understanding of the importance in building economic resilience in the English regions through research and innovation. Experience will come from having led teams working in different locations and being able to advise and contribute to the work of the Executive team and Senior Management team in planning and managing stakeholder relationships and engagement.

We are looking for someone who has good knowledge of the English regional political and economic strategies and can support our strategic ambition. This is a very influential role, where you have to be comfortable in a standalone role, but also know how to work with colleagues across the organisation. The proven ability to achieve systemic change by influencing stakeholders will be key, with the resilience to react to the ambiguity that comes from a changing environment essential.

Why work with us?

The Institute of Physics is one of the world’s largest professional body and learned societies for physics. It is the national body for the UK and Ireland and also has a seat at international bodies including the UN.  Our members come from across the physics community whether in industry, academia, the classroom, technician roles or in training programmes as an apprentice or a student.  We are a world-leading science publisher and are proud to be a trusted and valued voice for the physics community.

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland,.We seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our new film to find out more about our work.

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including an excellent pension scheme, private medical insurance and generous annual leave. We also offer a range of other benefits including childcare vouchers, gym membership and interest free season ticket loans.

Remote working or based at one of our Shelter Offices (to be discussed and confirmed)

Closing date: 19th July 2020 at 11.30pm. Interviews: Initial interviews : 29th and 30th July 2020. Final Interviews: 5th August 2020

Are you a highly skilled manager with proven experience of overseeing complex services, budgets and contract requirements in a large-scale operation across a wide geographical area, ideally in the voluntary/not for profit sector? Can you evidence where you have led change, driven efficiency and improved service effectiveness?
Then join Shelter as Head of Local Services - North and you could soon be responsible for the strategic and operational oversight of our Hubs in the North region, driving through a change programme that will revolutionise how our services are delivered.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

With more than 500 staff and an annual budget of over £20 million, our Local Community Services division provides expert advice and support over the phone and face-to-face from a national network of Shelter hubs. Our vision? For our hubs to be at the heart of their communities, bases for activism as well as for help and support. To deliver a personalised housing service developed with the local community, which brings together all of our resources and expertise to maximise our impact on local housing issues and needs. You’ll help make sure we do this in our North region.

About the Role
This high profile role is all about transforming, rather than simply managing, services. Indeed, we want you to deliver a change programme with your managers that will ensure hubs inspire and enable people to support us in delivering sustainable systemic change for individuals, the wider local homeless community and local homeless practice. This will involve a massive shift in mindset on how our services are delivered and we will look to you to make suggestions in how to bring about tangible improvements. This is not a static change programme, it will need to continuously improve in order to meet ever-changing demand and deliver high quality, integrated services that meet the holistic needs of those in housing need.

About you
To succeed, you’ll need significant experience of leading change, driving efficiency and improving service effectiveness, along with a track record of managing remote teams across a large geographical area in a matrix management framework. You’ll also need experience of engaging with communities, understanding how they operate and working with them to drive systemic change. The tenacity, persuasiveness and resilience it takes to build partnerships and deal with push backs is important too, as is the compassion and empathy it takes to work with service users and people with lived experience and volunteers. 

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our North Region management team and be the change you want to see in society. 

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

To apply please email your CV and a supporting statement that addresses the key criteria on the job description via the apply button.

To carry out maintenance and repairs to the facilities at Yeldall Manor, using your own trade skills and those of sub-contractors and volunteers. To supervise and train, with the assistance of the Facilities Manager, residents working in the maintenance department as part of the drug/alcohol recovery programme, providing meaningful and challenging work for them. To assist in the co-ordination of Yeldall Manor’s planned maintenance programme, keeping this programme up to date and maintaining records of work carried out.

You will have: practical skills and a desire to use and share them with others; the sensitivity to work alongside men in their recovery journeys; the ability to manage your own workload and stay calm under pressure; a solid Christian faith and the ability to be an appropriate role model to our client group.

As Yeldall Manor is a Christian organisation operating a Christian programme, it is an occupational requirement (in accordance with Schedule 9 of the Equality Act 2010) that the successful candidate is a committed and practising Christian. This position is subject to a satisfactory enhanced DBS check. If you are in recovery, a minimum of two years’ demonstrable clean time is required.

This post is for 24 hours a week, weekdays only.

Please see the Job Description for additional information.

The Position

A key senior management position within an exciting and rapidly developing professional organisation.  The role has responsibility for leading the delivery of the growing marketing and communications functions, critical to much of the Institute’s outputs.

In particular:

• Along with other members of the senior management team, works with the Board of Trustees to determine the overall strategic direction for the Institute and contributes towards creating and delivering the business plan.
• Actively seeks new growth opportunities which will support the Institute’s charitable object and further its mission.
• Develops and leads new projects or workstreams which will deliver enhanced services or new income streams
• Acts as a lead for business development relationships and activities
• Leads and coordinates our marketing and communications functions including media, social media and communications channels

• Works with the Marketing & Business Development Manager to maximise the Institute’s brand recognition and reputation
• Helps to promote the Institute on a national and international level, acting as a key representative of the Institute for external engagement

Working within a small team, this role has direct line responsibility for three individuals: Marketing & Business Development Manager, Communications Coordinator and Digital Marketing Officer.

Delivery of the outcomes of this role are therefore partly through direct personal delivery, partly through the line management of these three individuals and partly coordinating and working with the Institute’s valuable volunteer members.

A full Job description for this role is attached.

The person

We are looking for a highly energetic and experienced business development professional with a strategic, conceptual and creative mindset to provide day-to-day leadership and direction within a dynamic and growing professional Institute.

The individual will have attained a BSc or equivalent level and have demonstrable experience in marketing or business development. Ideally, they will have previously worked for a professional membership body and are likely to have experience in the food sector. They will also be experienced in managing communications and social media functions.

The successful candidate will be a confident communicator, both written and in person, and therefore able to engage and work with people at all levels.

They will inevitably be familiar with standard Office software packages and possibly Sage but potentially also a high level understanding of CRM and CMS systems.

The Institute

Institute of Food Science & Technology (IFST) is the leading professional body for those involved in all aspects of food science and technology.

As a charity and independent professional body, IFST is in a prime position to provide impartial, science-based information. In addition to publishing peer-reviewed papers, guides, periodicals and reports, we hold events, lectures and conferences throughout the year.

We also aim to be a source of professionalism in our field that reflects the dynamic and innovative nature of food science and technology. We provide independent certification of knowledge and skills. Our professional registers and accreditation schemes are widely recognised and valued throughout the sector as the benchmark for skills and expertise for food professionals.

Job title: Case Officer x2

Region: London, SE1 1AA

Directorate: Operations  

Contract: Permanent, Full Time, 35 hours Per Week

Salary: £29,268 per annum (£24,816 plus London Weighting £4452)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An opportunity has arisen to join the London Area Team as a Case Officer in a permanent role, 35 hours per week. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You will also need to be a strong team player, with excellent communication, planning and organisational skills.

This role would likely begin remotely and then follow government and organisational guidelines on returning to the office, with opportunities to continue to work from home on a regular basis going forward.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday, 19th July 2020

Virtual interviews will be held on Thursday, 30 July 2020