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Working as part of the operations team, the you will help maintain the systems, processes and practical foundations
that enable the organisation to function effectively. This includes supporting people operations and HR administration,
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping
FEA’s events run smoothly.
Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its
mission and drive progress towards a fairer education system.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
The Head of Operations will provide strategic leadership and oversight of HEY Smile Foundation’s governance arrangements, organisational systems and infrastructure, human resources and culture, and buildings and facilities. The role will ensure Smile has the people, processes, controls and resources to deliver its purpose reliably and respond confidently to future opportunities. Working closely with the CEO and senior leadership team, the postholder will translate organisational strategy into a clear operational plan, strengthen accountability and lead improvements across the charity. They will provide the CEO and trustees with timely information, assurance and practical recommendations on operational performance, capacity and risk.
This is a senior leadership role combining strategic oversight with the ability to secure delivery through colleagues, managers and specialist providers. The postholder will establish clear responsibilities, standards and reporting, intervening directly where necessary and building capacity so that routine delivery does not depend on the CEO.
Closing date : Saturday 30th October
Application sift : Monday 2nd November
In person Interviews: Tuesday 10th November
Please submit your up to date CV and a cover letter outlining why your suited for the role and how you meet the essential criteria.
Application without a CV & cover letter will automatically be rejected.
Smile Foundation is a Yorkshire-based infrastructure charity working to strengthen charities and communities.



The client requests no contact from agencies or media sales.
We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.
This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border). You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.
This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.
The role
- Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
- Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
- Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
- Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
- Support resident services administration.
- Maintain accurate records, support reporting and act as a confident user of office and CRM systems.
About you
You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.
It is important that you enjoy working in a hands-on role in a varied customer facing environment.
Further details can be found in the job description and person specification
Please send your CV, Supporting Statement and Diversity Monitoring Form.
In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: 30th September 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Our aim is to provide safe, comfortable and secure accommodation enabling people to live independently but within a supportive community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Institution (Ri) is an independent charity that has been connecting people with science of more than 225 years. Guided by our vision that Science is for Everyone, we have brought science to life through a vibrant programme of inspirational talks, education programmes and - with almost 1.8m YouTube subscribers - digital content that reaches audiences around the world
We are now seeking an exceptional relationship builder and event manager to help drive the success of our ambitious £20 million Be the Spark campaign. this is an exciting opportunity to help shape a new approach to major donor engagement, creating meaningful experiences that strengthen relationships, increase giving and enhance the Ri's reputation among influential audiences. Your work will play an important role in the success of the Be the Spark campaign and help secure the future of the Ri, ensuring that future generations can continue to be inspired by science.
About the Role
Working closely with the Head of Fundraising, you will build and strengthen relationships with major donors, prospective supporters and influential advocates, developing engagement opportunities that inspire long-term giving.
You will lead the planning and delivery of a programme of high-quality fundraising and cultivation events, from intimate donor gatherings to major campaign launches and prestigious VIP occasions. Working with senior stakeholders, trustees, ambassadors and supporters, you will ensure that every interaction strengthens relationships and creates meaningful opportunities for support.
This is a varied and highly visible role that combines strategic relationship management, fundraising, event delivery and stakeholder engagement.
What You'll Be Doing
· Building and managing relationships with major donors, prospects and influential supporters.
· Developing tailored cultivation and stewardship plans that deepen engagement and inspire giving.
· Delivering exceptional fundraising, cultivation and VIP events from concept through to completion.
· Supporting senior leaders, trustees and ambassadors to identify and develop donor engagement opportunities.
About You
You will be an experienced relationship manager with a talent for bringing people together around a compelling cause. Comfortable working with senior stakeholders and high-profile supporters, you will combine excellent interpersonal skills with strong organisational ability and attention to detail.
We're particularly interested in hearing from candidates who have:
· Experience managing high-value stakeholder or VIP relationships.
· A track record of delivering successful fundraising, engagement or high-profile events.
· Outstanding communication and relationship-building skills.
· Strong judgement, discretion and stakeholder management skills.
· The ability to manage multiple priorities and deliver results in a fast-paced environment.
An interest in science, education or public engagement would be an advantage.
Are you interested in joining our passionate team dedicated to inspiring people with science?
If so, download the full job description and person specification and apply by uploading your CV and a supporting statement of no more than 500 words setting out why you want the job and how your skills and experience meet the criteria set out in the person spec
Closing date for applications: midnight on Monday 28 September
Interviews are scheduled for w/c 5 October - however we may interview as applications come in and may close the application process early if we receive a strong field of applicants.
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.

The client requests no contact from agencies or media sales.
Tinnitus UK is looking for an experienced, ambitious and highly organised Operations Manager to join our senior team and play a key role in the leadership and future development of the charity.
You will work closely with our CEO, Board of Trustees and colleagues across the organisation to help turn our ambitions into action and ensure Tinnitus UK has the strong foundations, systems and ways of working it needs to succeed and to best support people living with tinnitus, and those who support them.
You will be an important link between the staff team and Board, bringing insight, challenge and practical solutions to organisational decision-making. You will lead and develop a small team, build strong relationships with external partners and suppliers, and take ownership of a broad portfolio spanning finance, governance, people, systems, risk, compliance and organisational improvement.
We are looking for someone who enjoys making organisations work better: someone who can see the bigger picture while also making sure the detail is right. You will be comfortable moving between strategic conversations with the CEO and Trustees and the practical work required to make things happen.
You do not need to be an expert in tinnitus. What matters is that you share our values, are motivated by our purpose and want to use your operational leadership to help Tinnitus UK achieve more for people affected by tinnitus.
About the role
As Operations Manager, you will provide leadership across Tinnitus UK’s internal operations, ensuring we have robust systems, financial oversight, governance, people processes and infrastructure in place to deliver our strategy.
Working closely with the CEO, you will translate organisational priorities into effective plans and ways of working. You will help create clarity across the organisation, identify risks and opportunities, make sure decisions are followed through and drive continuous improvement.
You will also play an important role in ensuring that Tinnitus UK is ready for the future: improving organisational resilience, strengthening our infrastructure and helping us develop the capacity to grow our reach and impact.
About you
We are looking for an experienced operations professional who enjoys making organisations work better and wants to take significant responsibility within a national charity.
You will be proactive, solutions-focused and comfortable bringing structure to complexity. You can see the bigger picture while making sure the detail is right, manage competing priorities and take ownership of work through to delivery.
You will be confident working with colleagues at all levels, from supporting and developing your team to discussing finance, governance and organisational priorities with the CEO and Trustees. You will build trusted relationships with external partners and suppliers and be comfortable offering constructive challenge when needed.
You will bring experience across a number of areas including organisational operations, financial management, project and change management, governance and risk, people management, suppliers and contracts, and organisational systems or CRM platforms.
Experience within the charity sector, membership organisations, digital transformation, events or professional education would be valuable, as would experience working closely with a CEO, senior leadership team or Board.
Most importantly, you will be collaborative, pragmatic and dependable, with the confidence to take ownership, maintain high standards and help create an organisation in which people can do their best work.
What we can offer
This is an opportunity to take on a genuinely influential role within Tinnitus UK at an important point in our development.
You will have the scope to shape how the charity operates, introduce improvements and work closely with our CEO and Board to strengthen the organisation for the future.
The role offers considerable variety. One day you might be discussing organisational risk and financial performance with Trustees; the next you could be improving a system, negotiating with a supplier, supporting a member of your team or developing the operational plan for a major national event.
You will join an organisation committed to improving the lives of people affected by tinnitus and a team that wants to continually improve the way we work and the impact we achieve.
Tinnitus UK is committed to equality, diversity and inclusion and welcomes applications from people with a wide range of backgrounds and experiences.
If you are an experienced operations professional looking for a senior role where you can influence, improve and help lead an organisation with a clear social purpose, we would love to hear from you.
How to apply
Please apply with your CV and a cover letter outlining how you meet the person specification, including the experience and skills you would bring to Tinnitus UK.
The deadline for applications is 5pm on Monday 14 September 2026.
Interviews will take place in person on Wednesday 23 September 2026 at our Sheffield office.
Striving for a world without tinnitus.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with Mencap to recruit a new Head of Fundraising Strategy & Operations. This is a rare opportunity to join one of the UK's leading disability charities at a pivotal moment of investment and renewed ambition.
Head of Fundraising Strategy & Operations
Salary: £65,000 - £70,000 dependent on experience
Location: Hybrid (London HQ)
Mencap is seeking an exceptional fundraising operations and strategy leader to join the organisation as Head of Fundraising Strategy & Operations. This is a newly created and highly influential role at the centre of Mencap's fundraising transformation journey. Reporting directly to the Executive Director, Fundraising, the successful candidate will act as a key strategic partner, helping to build the systems, processes, insight and infrastructure required to support sustainable fundraising growth.
This role will shape the future of fundraising strategy and operations at Mencap. Working across a directorate with clear ambition for growth, you will lead the planning, performance, insight, systems and case for support activity that helps their fundraising teams work with clarity, consistency and confidence.
Mencap’s fundraising teams need strong foundations to build trusted relationships, grow income and deliver lasting impact for people with a learning disability and their families. You will work closely with senior fundraising leaders and colleagues across Mencap to turn the ambition of Mencap 2030 into joined-up plans, strengthen reporting and forecasting, and improve how data, systems and evidence are used to support decision making.
We are looking for a confident fundraising strategy and operations leader who combines strategic thinking with strong planning, reporting, systems and stakeholder management experience. You will be able to bring structure to complex work, improve ways of working and support sustainable fundraising growth across the directorate.
You will directly lead key roles across fundraising operations, case for support, stewardship and strategy, creating the leadership, confidence, systems and ways of working needed for fundraising strategy and operations to support growth. This role is for someone who can connect strategy with delivery, build the conditions for teams to succeed and help the directorate scale income and deliver lasting impact.
Over the last year Mencap has made significant investment in fundraising capability, including the implementation of Salesforce. As the organisation enters the next phase of its development, the focus is shifting from implementation towards optimisation, embedding best practice, building capability and creating a more strategic, data-led fundraising culture. This role will be instrumental in helping Mencap realise the full value of that investment.
This is not a traditional fundraising role. Rather than leading frontline income generation, the Head of Fundraising Strategy & Operations will be responsible for building the engine that enables fundraising success. You will identify risks, strengthen processes, improve ways of working and create the conditions that allow fundraising teams to perform at their best.
This is a highly collaborative leadership role requiring strong relationship-building skills, excellent project management capability and the ability to influence across organisational boundaries. The successful candidate will act as a trusted advisor to the Executive Director, helping to drive continuous improvement across the fundraising function and supporting the wider transformation agenda.
Potential Early Objectives / Success Measures
- Develop and embed a clear fundraising planning cycle aligned to Mencap 2030.
- Establish reliable operational reporting, forecasting, budget oversight and KPI routines across the Fundraising Directorate.
- Strengthen use of data, insight and Salesforce to support decision-making, performance management and continuous improvement.
- Review fundraising systems, data and compliance practices, including GDPR, Gift Aid and Fundraising Regulator requirements.
- Develop a clear case for support and stewardship approach that can be used consistently across fundraising activity.
- Build capability, confidence and clear accountabilities across fundraising operations, case for support, stewardship and strategy roles.
The successful candidate will be able to demonstrate:
- Significant experience leading fundraising operations, strategy, planning, insight or performance functions.
- Strong understanding of fundraising processes, systems and best practice across multiple income streams.
- Experience managing CRM platforms and driving organisational adoption of data and technology solutions.
- Excellent project management skills, with the ability to balance multiple priorities and deliver complex initiatives.
- Experience developing performance frameworks, reporting systems, KPIs and management information.
- Strong analytical capabilities, with the ability to translate data into actionable insight and strategic recommendations.
- Experience building operational infrastructure and supporting fundraising growth or transformation programmes.
- Outstanding stakeholder management skills, with the ability to influence and collaborate across departments and seniority levels.
- Proven people leadership experience, with a track record of developing capability and building high-performing teams.
- A strategic mindset combined with strong operational delivery skills and attention to detail.
- A commitment to continuous improvement, innovation and fundraising excellence.
Above all, we are looking for a collaborative and solutions-focused leader who is passionate about fundraising excellence. This is a unique opportunity to help shape the future of fundraising at Mencap by building the systems, insight and operational foundations that will support long-term sustainable growth and enable greater impact for people with a learning disability and their families.
How to Apply
The deadline for applications is Friday 2nd October with 1st stage interviews to take place w/c 12th October. To apply, please submit your CV demonstrating your suitability for this role via our website using the apply now button.
If you have any initial questions before applying, please get in touch. We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rural Refugee Network (RRN) is a small local charity in East Hampshire, Havant and Portsmouth, working alongside refugees and people seeking asylum through the work of six board members, thirty operational volunteers, one part-time permanent employee and a small bank of project staff and contractors. The charity is widely recognised by stakeholders and the local community for sensitively and effectively addressing the many challenges people arriving in the UK face as they strive to resettle and thrive in our community.
RRN is seeking an experienced Head of Operations to lead its support for refugees and people seeking asylum. This is an exciting opportunity to lead a small charity through a period of significant change, with overall operational responsibility for the charity, including partnerships, funding, coordination of delivery, safeguarding and compliance.
Working directly with a range of stakeholders and beneficiaries, the ideal candidate for this complex and high trust role will be self-reliant, adaptable, and able to engage and influence through excellent face-to-face and online communication skills. This is a genuinely flexible role, with significant autonomy over when and where work is undertaken. There will be regular opportunities for in-person team management and relationship-building, alongside substantial flexibility in how the wider working week is structured and where work is carried out. We are looking for someone who is confident working independently, manages their own time effectively and values the trust and responsibility that come with this level of autonomy.
A candidate who is energised by working flexibly and sensitively with a small team will thrive in this role, which offers the opportunity to make a direct and meaningful impact on people’s lives.
Experience in the refugee sector is desirable.
Deadline: 5pm Monday 21 September
To apply, please send your CV and a supporting statement of not more than 2 sides, explaining your motivation, reflecting on how you would approach being RRN’s only core employed leader, and demonstrating your fit against the specification below. Please use the email subject heading “Head of Operations Application”. Unfortunately, we are unable to respond to all applications.
Job Description
Title: Rural Refugee Network Head of Operations
Reports to: Board of Trustees
Hours: Part-time (0.5 FTE, negotiable). Permanent contract.
Salary range: £40,000 - £45,000 FTE depending on experience.
Benefits: 25 days plus bank holidays (pro rata to hours agreed). 3% employer pension contribution.
Location and expectations: Flexible hybrid working with frequent travel to projects, events and stakeholder meetings in Portsmouth, Havant, Petersfield and the wider Hampshire area. Occasional evening and weekend in-person working required.
Purpose: To lead the day-to-day operation, development and sustainability of Rural Refugee Network, working with trustees, volunteers, funders and partner organisations to ensure refugees and asylum seekers receive practical support and RRN maintains compliance and operational sustainability.
About the role:.
In this small charity, the Head of Operations combines operational coordination, programme oversight, partnership development and income generation, with delivery shared across volunteers, trustees and contracted staff.The role offers a high degree of autonomy and flexibility, alongside the opportunity to shape how the organisation works and develops. It requires strong judgement in balancing opportunities, risks and priorities within limited capacity, and the confidence to work independently while bringing others with you.
RRN is volunteer-led, and the Head of Operations is the organisation’s only permanent employee, holding overall coordination and accountability for day-to-day operations. This is therefore a broad, high-trust role: rather than delivering everything directly, you will enable and coordinate others, working closely with trustees, volunteers and contractors who deliver significant elements of the activity you lead.
The role will suit someone who enjoys variety, autonomy and a flexible working pattern, and who is comfortable taking ownership while knowing when to collaborate, delegate or seek support.
Key responsibilities:
Leadership, coordination and partnerships
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Deliver agreed strategic objectives and support trustees in developing future priorities.
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Prepare quarterly Board reports.
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Coordinate relationships with statutory, voluntary and community partners.
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With the support of trustees, represent the charity in local forums, develop opportunities for collaboration and promote RRN in the local community.
Programme and volunteer coordination
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Provide oversight of funded and core programmes.
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Recruit, train and manage project staff (currently two youth workers) and contracted/sessional staff.
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Recruit, train, support and retain volunteers.
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Oversee referral pathways and access.
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Support volunteer-led communications activity including website, newsletters, social media, impact reports and case studies.
Income development and funding
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Write grant applications and manage reporting requirements (with volunteer/trustee input).
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Maintain and develop funding pipeline and actively develop new funding streams.
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Support relationship-building with donors and community supporters.
Finance and compliance
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Monitor programme budgets, working with the Treasurer.
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Support trustees in governance, reporting and compliance responsibilities.
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Maintain organisational policies and procedures.
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Lead safeguarding practice and reporting, acting as Designated Safeguarding Lead and ensuring policies are implemented by staff, volunteers, and contractors.
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Maintain oversight of organisational risk, compliance with Charity Commission, data protection, employment requirements and insurance arrangements.
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Ensure appropriate administrative systems are in place and followed, including maintaining up-to-date records in the CRM, Lamplight.
PERSON SPECIFICATION
Essential
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Substantial experience managing programmes or services in the charity/social impact sector, including line management, budgeting and financial oversight, and grant compliance/reporting.
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Strong partnership-building and stakeholder engagement skills.
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Experience leading and recruiting volunteer teams.
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Deep understanding of safeguarding and compliance and recent experience leading safeguarding practice and decision-making. Up to date on requirements and best practice.
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Ability to work independently, exercising sound judgement about what trustees need to know and when, and to prioritise effectively within limited capacity and competing demands.
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Excellent written and verbal communication skills, IT proficiency.
Desirable
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Experience working with refugees, asylum seekers or other vulnerable groups.
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Understanding of immigration, integration or resettlement issues.
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Successful fundraising and bid-writing experience.
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Experience of local authority commissioning or grant funding.
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Comfort and experience in IT, data and/or CRMs.
RRN is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment is subject to an enhanced DBS check, including a check of the relevant barred list, two satisfactory references, including your most recent employer, and safer recruitment practice including verification of employment history and a right to work check. RRN is unable to sponsor work visas, so applicants must already have the right to work in the UK.
Head of Operations
Bath | c.£47,000 – £49,000 | Full-time | Permanent
Are you an experienced operational leader who enjoys bringing people, processes and systems together to make an organisation work better?
We’re working with a fantastic Bath-based education charity to recruit a new Head of Operations at an exciting point in its development.
This is a broad and influential role, overseeing the organisation’s central operations across finance, facilities, data and insight, and administration. You’ll manage a team of experienced functional leads and create the effective ‘engine room’ that allows the wider organisation to focus on delivering for its beneficiaries.
The role
Reporting directly to the Chief Executive, you’ll take responsibility for the smooth and effective running of central operations, with a particular focus on finance and financial planning, alongside organisational resilience, risk, compliance and continuous improvement.
Your responsibilities will include:
· Leading and developing a multi-disciplinary operations team
· Overseeing the finance function, including financial management, reporting and compliance
· Leading the annual budgeting, financial planning and resource allocation process
· Overseeing facilities, infrastructure, data and central administration
· Leading on operational risk, business continuity and regulatory compliance
· Improving systems, processes and ways of working across the organisation
· Supporting annual planning, organisational development and strategic delivery
· Working closely with the Chief Executive, senior leadership team and Trustees
· Managing relationships with external consultants, suppliers and other key partners
· Helping build a collaborative, effective and continuously improving organisational culture
The role has significant breadth, but you don’t need to be a technical specialist in every area. We’re looking for someone with the judgement to know when to lead directly, when to draw on the expertise within their team and when external support is required.
About you
This could suit someone from an operations, finance or facilities background who has progressed into broader organisational leadership.
You’ll need significant experience of managing across multiple functions, alongside a track record of leading teams and improving systems and processes.
You should also be comfortable overseeing budgets and financial processes, managing risk and compliance, and working with external suppliers or professional advisers. Experience within a charity, education, membership or other mission-driven environment would be particularly valuable.
Most importantly, we’re looking for a practical and solutions-focused leader who enjoys bringing different functions together. Someone who can see the bigger picture but is equally comfortable getting involved when needed, building strong relationships and maintaining momentum through change.
This is a new role within an organisation already midway through an ambitious development programme, so there is a genuine opportunity to influence how the organisation operates in the future.
Salary: c.£47,000 – £49,000
Location: Bath – predominantly campus-based with some flexibility for remote working
Contract: Permanent
Hours: Full-time
Closing date: 21st September 2026
If you’re looking for a broad leadership role where you can make a tangible difference to how a values-led organisation works, we’d love to hear from you.
OVERVIEW OF THE ROLE
The Fundraising Executive will provide essential operational support to the Fundraising Team, with primary responsibility for maintaining accurate, timely and useful information in our CRM system, Donorfy. The postholder will process and reconcile donations, maintain high-quality supporter records, coordinate prompt and personalised donor acknowledgements, and produce clear insights to support fundraising decisions across Helen Bamber Foundation and Asylum Aid.
We are looking for someone who is methodical, numerate and detail-focused, with the confidence to work across a CRM, banking and income records. They will combine excellent data discipline with warm donor care, helping colleagues use Donorfy consistently and sharing regular reports, trends and actionable insights with the Fundraising Team.
This is an excellent opportunity for someone looking to begin or develop a career in charity fundraising operations. We welcome applicants with transferable experience in database or CRM administration, finance processing, customer or supporter care, reporting, or a detailoriented administrative role.
HOW TO APPLY
The first stage is to complete on our online application form on our website by 10:00 am on Monday 28th Sep 2026.
The website form will ask you to:
- Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
- Upload your current CV
- Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
TIMELINE
Closing date: Monday 28th Sep 2026 at 10:00am
Preliminary interviews (online): 6th Oct 2026
Final panel interviews (in person): 14th Oct 2026
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do
not have the capacity to sponsor work visas).
(Full details available on the Job Description)
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll
always endeavour to be as accommodating as possible. If you require a different format of the application
form, such as large print or Word format, or if you would like to discuss any specific requirements, please
get in touch with us.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.
Northern Ballet is looking for an organised, proactive and detail-focused Development Executive to join our friendly and ambitious fundraising team.
This is an exciting opportunity for someone who is a confident communicator, with experience in administration, fundraising or customer service who is looking to develop their career in arts fundraising. You’ll play an important role in growing support for Northern Ballet, nurturing relationships with our supporters and helping the Development team run smoothly.
What you’ll do
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Support the growth and administration of our Patron and individual giving programmes
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Help deliver engaging supporter stewardship
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Support donor and corporate events in Leeds and across the UK.
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Maintain accurate supporter and donor information within our Spektrix CRM database
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Support fundraising campaigns, appeals, trust and foundation applications, research and reporting
- Coordinate meetings, donor visits, backstage experiences, rehearsals and other supporter activities
- Provide high-quality administrative support and contribute to improving systems and supporter experience
- Work collaboratively across the organisation and support performances and events, including some evening and weekend work.
Why join Northern Ballet?
You’ll be part of a small, collaborative and purpose-driven team where your contribution really matters. This is a fantastic opportunity to learn, grow and make a meaningful impact through the work of one of the UK’s leading ballet companies.
Northern Ballet is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and experiences. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.
Northern Ballet is the UK's foremost narrative ballet company.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.
Ready to build the campaigns that bring thousands of new supporters to the fight against prostate cancer?
At Prostate Cancer Research, we're making huge strides. Our supporter base has quadrupled in the last two years, our campaigns are making national headlines, and we have just secured board approval for a significant new investment in individual giving.
We are looking for an ambitious Individual Giving Executive to take real ownership of campaign delivery, running acquisition activity from brief to results, and building the supporter journeys that turn a first gift into a lasting relationship.
This is a hands-on delivery role with genuine scope to grow. You will not be waiting for permission to test something. We're looking for someone who wants to own campaigns, learn fast from what the data tells them, and see the direct line between their work and better outcomes for patients.
Your Mission:
• Take end-to-end ownership of individual giving acquisition campaigns across paid social, paid search, email and offline appeals.
• Design and build the welcome, impact and upgrade journeys that new regular givers experience in their first year, and beyond.
• Develop and deliver the activity that turns campaigners, petition signers and event participants into committed supporters.
Why Join Us?
• This is a new, investment-funded role for impact, with a clear remit and visible results from day one.
• We are committed to your professional development within a supportive team. You will start with a clear focus, and as you grow there will be scope to broaden into other areas of IG and shape your own specialism.
• We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, thank you staff bonus, and more.
If you're a fundraiser who thrives on delivery, wants ownership of your own campaigns, and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
The responsibilities below reflect where the role will focus in its first year. Individual Giving is a growing team working to Agile principles, so priorities will develop over time. We would expect the postholder to support colleagues across Public Fundraising as needs change, and to shape their own areas of specialism as they grow in the role.
Campaign Delivery and Acquisition
• Take end-to-end ownership of assigned individual giving acquisition campaigns, from brief and creative development through to build, launch, optimisation and evaluation.
• Deliver lead generation activity across paid social, paid search and email, working with our digital consultants and agency partners on execution.
• Support the delivery of integrated campaigns where conversion takes place by telephone or mail, briefing our telemarketing partner, managing lead flow, and monitoring lead quality and volume.
• Deliver cash appeals across email, direct mail and digital, taking a named lead role on agreed appeals within the annual cycle.
• Test and optimise creative, audiences, landing pages and asks, maintaining a clear test log and sharing what we learn across the team.
• Monitor campaign performance against CPL, CPA, response rate and ROI targets, reporting on results and flagging where reallocating budget would improve returns.
• Contribute to the testing and rollout of new fundraising propositions as they emerge from our proposition development work.
• Track campaign spends against budget, raise purchase orders, and support reforecasting.
Supporter Journeys, Retention and Upgrade
• Design, build and implement the welcome journey for new regular givers, covering the welcome pack, thank-you contact and automated email sequence.
• Plan and deliver structured upgrade activity and other asks to regular giving and cash supporters, working with agency partners where telephone delivery is used.
• Contribute to reducing first-year attrition and increasing average gift value against agreed targets, reporting on retention by cohort and upgrade take-up and taking learnings forward.
• Work closely with the Team so that journeys are practical to deliver, with reactive supporter contact and fulfilment considered.
Cross-Sell and Collaboration
• Develop and deliver cross-sell activity that introduces supporters from one part of our fundraising to another, for example inviting campaigners, petition signers, community fundraisers and event participants to give regularly.
• Support legacy and in-memory promotion by embedding appropriate messaging within acquisition and supporter journey communications.
• Work with Agile principles in mind, planning and delivering collaboratively.
• Provide cover and support for colleagues across Public Fundraising during periods of peak activity, absence or change, and deputise for the Individual Giving Manager where required.
Data, Compliance and Ways of Working
• Maintain accurate campaign and supporter records within our CRM system (Access CRM), and brief data selections and segmentation accurately.
• Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, as well as the Fundraising Code of Practice.
Skills and Competencies
Our ideal candidate would have the following:
• Demonstrable experience delivering direct marketing or individual giving campaigns end to end, within a charity, agency or comparable commercial environment.
• Hands-on experience setting up and managing campaigns in Meta Business Suite and/or Google paid advertising, and in email marketing platforms such as Mailchimp.
• Experience planning, building or contributing to supporter journeys, welcome programmes or automated email sequences.
• Comfortable working with campaign data and reporting against metrics such as CPL, CPA, response rate and ROI using tools such as Google Analytics 4 (GA4), and within Excel, and using results to make decisions.
• Strong written communication, with the ability to write and brief compelling fundraising copy that motivates and inspires.
• Experience briefing and working alongside agencies, consultants or external suppliers to deliver activity to deadlines.
• Ability to manage multiple concurrent campaigns and priorities in a busy environment, with excellent attention to detail.
• A collaborative and innovative mindset with a desire to test, learn, and work cross-functionally.
• Comfortable in a changing environment where priorities shift, and willing to take on new areas as the team's needs and your own development require.
• A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
Desirable:
• Experience of regular giving retention, upgrade or reactivation activity.
• Experience of telemarketing or direct mail campaigns, including briefing agencies and managing data selections.
• Experience working with a CRM system, particularly Access CRM, and with donation platforms such as Fundraise Up.
• Knowledge of WordPress website optimisation and landing page build, or a strong desire to learn.
• Experience working within Agile project management frameworks.
• Ability to utilise and integrate AI tools and workflows such as Microsoft Copilot including agents to improve effectiveness, efficiency and outcomes where appropriate.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 300 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online via Teams, and the second will be an in-person interview at our office in London. There may be a test and a question to prepare for in advance of either interview stage should your application be taken forward. The deadline for applications is Friday 18th September 2026 with first round interviews scheduled to take place w/c 28th September 2026.
For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Help lead the next chapter of an award-winning, volunteer-powered environmental charity
As we celebrate our 10-year anniversary, Shrewsbury Food Hub is looking for an inclusive, practical and strategically minded Executive Director to lead us through the next phase of our development.
We have a simple vision: a community where food is valued and not wasted.
Founded in 2016, we rescue surplus food seven days a week from local suppliers and redistribute it through charities, community groups, schools and Foodshares. In the year to March 2026 alone, we rescued more than 270 tonnes of food, with our work reaching an estimated 4,000 people every week across Shrewsbury and the surrounding area.
We have also developed a growing programme of community cooking, bringing people together to build skills and confidence, share food and strengthen community – while ensuring that good food does not go to waste.
The opportunity
Shrewsbury Food Hub has grown significantly over the past decade. Our next Executive Director will help us build on that success while strengthening the foundations beneath it.
This is an exciting opportunity to lead an established and much-loved local charity through a period of organisational development: bringing greater clarity, focus, structure and resilience while protecting the energy, relationships and community spirit that make the Hub special.
The Board is committed to focusing increasingly on governance and delegating day-to-day leadership and management to the Executive Director. You will have the authority and responsibility to lead the organisation, work closely with our Senior Leadership Team and create the conditions in which staff and volunteers can perform at their best.
This is not a figurehead role. We need an Executive Director who can see the bigger picture, make difficult choices and turn strategy into practical action – someone equally comfortable around the Board table and spending time with the staff, volunteers and partners who make our work possible.
This role is largely based in Shrewsbury, with some home working possible. This is a strongly place-based role requiring a regular and visible on-site presence.
What you will lead
Working with the Board, staff, volunteers and partners, you will:
- Lead the development and delivery of a clear, focused and financially sustainable strategy.
- Strengthen our structures, systems, processes and ways of working, leading organisational change with clarity and sensitivity.
- Provide overall leadership for safe, reliable and effective operations and organisational risk.
- Build an inclusive, enabling and accountable culture, supporting and developing our Senior Leadership Team and wider community of staff and volunteers.
- Oversee financial sustainability and the development of a strong, balanced income base.
- Build trusted relationships with funders, suppliers, businesses, local authorities and community partners, acting as a visible and credible ambassador for the Hub.
Please see the full Job Description and Person Specification for further details.
Who are we looking for?
You will bring successful senior leadership experience from a charity, social enterprise, public service or other purpose-led organisation, together with experience of shaping strategy, leading change and turning plans into results.
You will be financially astute, pragmatic and comfortable creating clarity in a busy organisation. Above all, you will be a genuine people leader: emotionally intelligent, approachable and able to build trust across a diverse community of staff, volunteers, trustees, founders and partners.
We don't expect our new Executive Director to be a specialist in everything. You may bring particular depth in operational and organisational leadership or in income generation, fundraising and external development. What matters is that you have credible experience of the other and the leadership ability to bring different expertise together.
Previous Executive Director experience is welcome, but is not essential.
Our values
We want our new Executive Director to share our commitment to reducing food waste and strengthening our community, and to lead in a way that reflects our values:
Passion – Accountability – Inclusiveness – Integrity – Caring – Resilience
These values shape not only what we do, but how we work together. We are looking for a leader who enables others to succeed, listens to different perspectives, acts with integrity and empathy, and remains purposeful and constructive through change.
Our ambitions remain firmly rooted in place. We believe there is significant potential to deepen our environmental and social impact across Shrewsbury and Shropshire, rather than becoming a national organisation.
How to apply:
Please submit your CV and a covering letter of no more than three pages, outlining your suitability for the role, by 5pm on Friday 25 September 2026.
Shortlisted candidates will be invited to visit Shrewsbury Food Hub on Monday 5 October 2026, providing an opportunity to meet the team, see the Hub in action and gain a deeper understanding of the organisation ahead of formal interviews.
Shrewsbury Food Hub values the strength that comes from different experiences and perspectives. We welcome applications from candidates with diverse backgrounds and are committed to a fair and accessible recruitment process.
#Executive Director #Executive Director Jobs #Executive Director Charity #Executive Director Non Profit #Executive Director Third Sector #Executive Director Voluntary Sector #Charity Executive Director #Executive Leadership #Senior Leadership #Strategic Leadership #Charity Leadership #Charity Leader #Charity Director #Director Charity #Director Jobs #Chief Executive #Chief Executive Officer #Charity CEO #Non Profit Leadership #Third Sector Leadership #EnvironmentalCharity #ShrewsburyFoodHub #Shropshire
Please look at the Person Specification before applying and make sure that your cover letter outlines your skills and experience in relation to the requirements listed there.
The client requests no contact from agencies or media sales.
Development Manager: Trusts & Foundations
28 hours per week (0.8 FTE), Monday to Thursday.
c.£44,000 per annum (pro-rata), plus benefits
14 St James’s Square, London SW1Y 4LG (with some remote working possible)
Applications to work full-time, 35 hours per week, Monday to Friday, will also be considered.
About The London Library
For 185 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.
We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7,500 members and charitable turnover of circa £5m per year.
About the Role
The London Library is an independently funded membership organisation. It has successfully achieved its goals to eliminate an operating deficit in recent years, which has included developing and growing its membership, the outreach and access programmes and the care of its collections and archive.
Under an ambitious Executive Team and a strong board of Trustees, led by Chair Simon Godwin, the Library is in the middle of a £7 million capital campaign to transform some of its spaces and allow for a growth in membership and partnerships, underpinning its charitable purpose.
Revenue fundraising is essential, and the team raises income through a patrons programme, grants from trusts and foundations, philanthropic gifts, legacies and a biannual appeal to members.
The Library has developed a major giving strategy, which is attracting regular philanthropic gifts towards programming, collection projects, other revenue costs and the capital campaign.
You will be supported by an active and supportive team and work alongside the Director of Development. A new CRM system, adopted in early 2024, enables enhanced prospect and donation management.
Key Responsibilities
· Manage two important strands of the Library’s Development operation: Trusts and Foundations, and Legacies
· Oversee the Trusts and Foundations strategy and solicitation to maximise grants and income from grant giving bodies, including statutory funders
· With the support of a Senior Development Officer, manage the Library’s Legacy programme, develop and implement strategies to promote legacy giving, steward legacy pledgers and grow the number of legacy pledgers
About You
· Previous trust fundraising experience or transferrable strong persuasive writing skills
· Track record in relationship building externally (clients/donors) and internally (programme delivery staff) including customer or donor care experience
· Track record in meeting income targets in a fundraising setting, or other transferrable setting
· Experience of CRM systems
· Ability to plan, prioritise and carry out work effectively to meet deadlines
· Motivated, collaborative and able to work independently in a part-time role
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you want to use your skills to help drive the success of The London Library, we would love to hear from you!
Please note:
- All applicants will be considered on the basis of their merits and abilities for the post.
- We can only consider candidates with the current right to work in the UK.
- We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
How to Apply
To apply please visit our website and apply online.
Closing date: 09 October 2026 @ 12:00pm
Interviews: 15 October 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.
Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.
About the role
This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.
The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.
You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.
This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.
The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.
Key Responsibilities
Fundraising strategy and leadership
● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.
● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.
● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.
● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.
● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.
● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.
● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.
● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.
● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.
Pipeline and income generation
● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.
● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.
● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.
● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.
● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.
- · Ensure appropriate due diligence is undertaken and agreements are in place before accepting significant gifts or grants, in line with WSC's policies and procedures.
- · Ensure donations and grants are processed, recorded and acknowledged promptly and accurately, working with the Finance Officer and other colleagues as appropriate.
Grant Management and Renewal
· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.
· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.
· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.
· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.
· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.
· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.
Fundraising Systems, Finance and Reporting
● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.
● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.
● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.
Line management, collaboration and worker-led fundraising
· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.
· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.
· Manage freelancers, agencies or consultants as required.
· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work
· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.
· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.
· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.
· Actively contribute to a values-led, inclusive and collaborative working culture.
· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.
Communications and narrative
● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.
● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.
● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.
Governance, compliance & organisational reporting
● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.
● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.
● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.
● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.
PERSON SPECIFICATION
Please refer to the attached full Job Description and Person Specification for detailed requirements.
Key Essentials:
- Significant experience in fundraising, income generation or business development with a demonstrable track record of securing income from trusts and foundations and statutory sources.
- Experience of building and maintaining strong stakeholder relationships.
- Experience developing and delivering fundraising strategies
- Understanding of charity governance, compliance, fundraising regulation and data protection (GDPR)
- Knowledge of, or strong demonstrated interest in, labour rights, migrant rights and/or human rights issues
- Advanced level degree or equivalent professional experience in Fundraising or a related field
How to Apply
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)
We believe that everyone should be safe, valued and respected at work – no matter our job or nationality


The client requests no contact from agencies or media sales.
Membership & Programmes Officer
The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.
Contract
Fixed Term, 12 months’ maternity cover with scope for extension
Salary
£32,000
Hours
37.5 (Monday - Friday)
Reports to
Membership, Events and Programmes Manager
Location
PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).
Job purpose
The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.
You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.
Main responsibilities
Membership
1. The principal contact for all membership services
- As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
- You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
- You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
- You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
- You will be responsible for collating and reconciling membership data, including data cleansing and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
- You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
- Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee
Specialist Groups and Networks
2. To support our specialist groups and member networks
- The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
- Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
- Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
- Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
- Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager
PSA Programmes
3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.
- Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
- You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
- Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required
The PSA Annual Conference
- The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.
Specific tasks regarding the PSA Annual Conference may include, but are not limited to:
- Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
- Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs
- Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
- Assisting with the production of online conference information and the delegate guide
Other duties and responsibilities:
• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation
• On occasion, this may entail supporting colleagues in work areas outside of this job description
• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.
• The post-holder is expected to provide general support in running the PSA office
• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR
Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).
Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.
Terms of Employment
1. The starting salary will be £32,000.
2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.
3. 25 days annual leave, plus bank holidays.
4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.
By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.
Use of AI in applications
We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.
Interview
Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.
Please check the uploaded Job Description and Equal Opportunities Monitoring Form.
Your application will be rejected should you not submit a covering letter.
The client requests no contact from agencies or media sales.