Crm operations executive jobs

Partnership Development Assistant*

The Partnership Development Team at Alzheimer’s Research UK prides itself on delivering sector-leading partnerships. We are a friendly, collaborative, and ambitious team driven by our goal to fund vital dementia research and ultimately find a cure for dementia. 

The successful candidate will support the Partnership Development Officers with partnership delivery with companies such as Dyson, The Perfume Shop, Cadbury, and Slimming World while building excellent relationships with supporters from within those organisations. This role will also support our new business team with their approaches to prospective companies.

The Partnership Development Team sits within the Corporate Fundraising function, which is part of the Philanthropy and Partnerships Directorate. We collaborate closely with all teams across the charity, so communication, collaboration, and strong relationship skills are essential.

*This role will be known internally as Partnership Development Executive

Key Responsibilities:

Team administrative support

· Provide accurate and timely administrative support for all members of the team.

· Manage invites and room bookings for Corporate Team meetings.

· Manage travel bookings for the team when required using our designated travel booking system.

· Ensure accurate recording keeping through the use of our CRM system (Salesforce).

· Be the main internal point of contact for the Corporate Team for operational enquiries.

· Respond to incoming team enquires promptly and professionally.

· Ensure accurate financial records are kept, by reconciling gifts across multiple donation platforms.

· Fundraising stock management and distribution.

· Assisting the team with event planning, including sourcing pricing quotes, raising purchase orders, booking equipment and ordering merchandise.

· Update the team intranet and website pages. 

· Update internal group email distribution lists as required.

Support the New Business Team in securing new partnerships

· Data management: adding new companies and prospects to ensure accurate records of approaches made by the team. 

· Monitor supporter information on the database to generate new leads for the team.

· Generating reports for the New Business team and maintaining accurate records.

· Provide ad hoc support in the lead-up to high-value pitches and applications e.g. prepare materials, book couriers etc. 

Supporting our existing partnerships

· Provide a first-class stewardship journey for fundraisers from companies that are supporting the charity. Including making sure they have the materials and resources required to fundraise – preparing and sending information packs, wishing them good luck, drafting letters, and sending thank you messages.

· Work closely with the Supporter Experience Team to ensure a consistent stewardship journey across all audiences. 

· Manage online giving pages and our CRM system to make sure corporate supporters are identified and recorded correctly, and their income potential is maximised.

· Monitor the CRM system to make sure that all information about our corporate fundraisers is recorded correctly.

· Filter enquiries from our corporate supporters whilst other members of the Partnership Development Team are on annual leave to ensure a timely and helpful response. 

· Help support event delivery by sourcing volunteers, merchandise, and gifts in kind for events.

· Keep the Partnership Development Officers and Team Managers up to date on feedback from supporters. 

· Communicate key fundraising products and communications designed for our Corporate supporters with the Relationship Fundraising Team. 

· Develop new fundraising idea packs to engage our Corporate supporters and seek appropriate sign off.

Working with others

· Work closely with the team managers to deliver high quality tools and assets, and create processes, which enhance our supporter experience.

· Work with our Merchandising Team for the development and production of event materials as required.

· Act as the team Data SME and GDPR Champion.

· Liaise with our distribution centre to organise mass mailings of materials needed for pitches and large partnership launches and events.

· Represent the Corporate Partnerships team on working groups for internal projects to ensure the team’s needs are met.

· Work closely with our Supporter Engagement Team, Supporter Operations Team, Data & Analytics Team and High Value & Experience Development Team to make sure that the Corporate Partnership team is following processes correctly and is adopting improved practices where possible. 

· Work closely with the team’s other Partnership Development Executive to support each other and cover their duties when they are on annual leave or absent. 

· Provide guidance and training to new starters if required.

Knowledge, skills and experience needed:

· Confidence working with computers and Microsoft Office; knowledge of Word, Excel, and Outlook.

· Experience using databases.

· Experience working in a customer/client facing position.

· Working knowledge of using internal platforms and processes, such as booking platforms and finance software.

· Demonstrable administrative experience or relevant transferable skills.

· Experience of building and managing relationships with colleagues.

· Good verbal and written communication skills.

· Ability to prioritise and effectively manage multiple tasks.

· Excellent planning and organisational skills

· Excellent attention to detail.

· Friendly and professional demeanour.

· A confident and friendly manner; would feel at ease representing the charity among varied external contacts.

· Able to work as part of a wider team as well as being proactive and can work independently.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 21st June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

Please note that this role does not meet the minimum salary requirements set by UK Visas and Immigration (UKVI) for sponsorship under the Skilled Worker or New Entrant Skilled Worker visa routes. Therefore, we are unable to offer visa sponsorship for this position.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose  

The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities. 

This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College. 

Main responsibilities 

1. To lead the strategic and operational management of our finance function 

• Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team 

• Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders

• Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making

• Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures  

• Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements 

• Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly 

• Lead trustee engagement on investment strategy and monitor investment performance 

• Support the operation of the College’s trading subsidiary 

• Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.

2. To foster individual and organisational development

• Monitor and develop our organisational culture, championing our values at every opportunity 

• Empower staff and teams to actively inform the direction of the College and our activities 

• Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics 

• Support the implementation and delivery of our new strategy from 2027.

3. To oversee other areas of our corporate support function 

• Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members 

• Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money 

• Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027. 

• Oversee the robust management of risk, data protection, and health & safety compliance. 

4. To lead the department

• Lead and support the team, including through the identification and delivery of professional development opportunities 

• Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery 

• Share key updates with the team on a regular basis and champion the department’s work internally 

• Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability 

• Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee 

• Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics. 

5. To be an active member of our Senior Leadership Team (SLT)

• Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach 

• Agree organisation-wide policies and procedures and ensure their correct implementation 

• Assume corporate responsibility for trustee and senior leadership decisions 

• Role model our organisational values and behaviours at every opportunity

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the Chief Executive

• Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects 

Person specification 

Knowledge, Qualifications and Experience 

• A CCAB-qualified accountant, with at least five years of experience in a senior leadership role 

• Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety 

• Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency 

• Experience of delivering against challenging performance targets, and of managing others to do so 

• Experience of HR, IT and Facilities management 

Skills and Abilities 

• Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence 

• Successful track record of achieving results in a leadership role 

• Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required 

• Ability to present and write clear reports for non-financial managers, trustees and committee members 

• Highly developed influencing, persuading & communication skills 

• Sound understanding of systems management, including accountancy software and CRM 

• Ability to innovate, recognise challenges, analyse problems and apply effective solutions 

Personal Qualities (Attributes) 

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work 

• Commitment to own continuing professional development 

About Bristol Avon Rivers Trust

Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.

We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.

As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.

Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.

Reports to
Chief Executive Officer

Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.

Purpose of the Role

The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.

This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.

Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.

The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.

Key Responsibilities

Organisational Leadership & Operations

• Lead and oversee day-to-day organisational operations across the Trust
• Develop and improve internal systems, processes and operational procedures
• Support organisational planning and delivery against BART’s strategic objectives
• Work closely with the CEO and senior managers to support organisational growth and resilience
• Contribute to organisational decision-making and leadership culture

People & HR Management

• Oversee HR systems, policies and procedures
• Support recruitment, onboarding and staff development processes
• Help foster a positive, inclusive and high-performing workplace culture
• Support managers with operational people-management matters
• Coordinate staff wellbeing and professional development initiatives

Governance & Compliance

• Ensure compliance with charity, company and employment regulations
• Support the CEO with governance processes, trustee reporting and organisational policies
• Oversee organisational risk management systems
• Ensure appropriate insurance, contracts and compliance frameworks are in place
• Lead on operational health & safety systems and organisational compliance

Organisational Systems

• Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
• Oversee operational procurement and contract management systems
• Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
• Improve internal reporting and programme coordination systems

Programme & Delivery Support

• Support operational coordination across BART programmes and projects
• Help ensure teams are appropriately resourced and supported
• Improve organisational project management systems and workflows
• Support efficient collaboration across delivery teams
• Contribute to organisational development opportunities and partnerships

Person Specification

Essential Experience & Skills

• Significant experience in operational management, organisational leadership or business management
• Experience developing and improving organisational systems and processes
• Strong understanding of governance, compliance and organisational risk management
• Experience supporting HR and people-management processes
• Excellent organisational and project management skills
• Strong interpersonal and communication skills
• Ability to work strategically while also being comfortable with operational detail
• Experience managing competing priorities in a fast-paced environment
• Proficient in Microsoft Office and organisational software systems

Desirable Experience

• Experience working within the environmental, charity or public sector
• Knowledge of charity governance and funding environments
• Experience supporting organisational growth and change management
• Familiarity with CRM systems and operational databases
• Understanding of health & safety systems within field-based organisations

Who We’re Looking For

We are looking for someone who:

• Is highly organised, proactive and solutions-focused
• Enjoys enabling others to succeed
• Can balance strategic thinking with practical delivery
• Is calm and adaptable in a growing organisation
• Has strong emotional intelligence and leadership skills
• Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities

Why Join BART?

This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.

You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.

Benefits

• 25 days annual leave plus bank holidays and Christmas close
• Flexible and hybrid working
• 9% Employer pension contribution
• Professional development and training opportunities
• Employee wellbeing support
• Opportunity to shape a growing organisation with real environmental impact

Equality, Diversity & Inclusion

Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.

We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.

This is a pivotal role at National Numeracy, helping to ensure our people, systems and processes enable the
successful delivery of our mission to improve numeracy across the UK.

As a key member of the operations function, you will work closely with the Operations & Impact Director to
strengthen organisational effectiveness, support colleagues across the organisation and help drive
continuous improvement in the way we work.

During this maternity cover period, a particular focus will be supporting the ongoing development and
adoption of our CRM and operational systems, ensuring they provide robust information, efficient processes
and an excellent user experience. You will also play a central role in maintaining effective governance,
supporting our people practices and helping to foster a positive, inclusive and high-performing organisational
culture.

This role is ideal for someone who enjoys improving systems, enabling others to do their best work and
helping mission-driven organisations operate effectively and sustainably.

The postholder will also provide line management and support to one team member, helping to ensure their
development, wellbeing and contribution to organisational objectives.

The role is a maternity leave cover with an ideal start date in August 2026 and an anticipated end date of
31st July 2027. It would be suitable for either 4 or 5 days per week.

This is a pivotal moment for MYTIME. We are growing fast, our ambitions are national, and we need a Head of Operations who is genuinely ready to grow with us - not just manage what we have today but help build what we need for tomorrow.

As a true second-in-command to the CEO, you will be the operational backbone of the organisation: the person who ensures our governance is airtight, our systems are fit for purpose, our commissioner relationships are strong, and our data tells the story of our impact. You will think and act strategically, while remaining close enough to the day-to-day to spot what needs fixing before it becomes a problem.

This is a rare opportunity to shape the future of a purpose-driven organisation at a critical stage of its growth. If you are the kind of person who thrives on complexity, takes initiative, challenges thinking, and brings rigour without bureaucracy, we want to hear from you.

Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4

Summary of Role

The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.

Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
 

Key Responsibilities

Management of Physical Assets

• Hold responsibility for the organisation’s assets register.
• Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.

Health & Safety, Security & Business Continuity

• Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
• Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
• Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
• Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
• Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
• Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.

Data Protection & GDPR

• Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
• Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.

ICT, Digital & Systems Oversight

• Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
• Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
• Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
• Support ICT and CRM development initiatives in line with organisational priorities.
• Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.

Operational Management

• Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
• Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
• Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
• Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
• Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
• Act as the operational lead for insurance-related matters, including renewals and claims support.
• Support the CEO and Trustee Board with financial matters relating to business activities as required.
• Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.

Financial Management

• Set and manage budgets for existing product and service delivery.
• Forecast sales targets and monitor progress against these.
• Support the CEO and Trustee Board with financial matters related to business activities as required.

People Management

• Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
• Monitor, performance manage and improve the efficiency of all direct reports.
• Support the professional development of all direct reports.
• Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
• Motivate staff to achieve their KPIs through quality controls.
• Monitor, train and support all volunteers.
• Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
• Contribute to The Brain Charity management rota when required. 

Other

• Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
• Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
• Assist and support volunteers within the team as and when required.
• Carry out any other reasonable tasks which may be required by the charity from time to time.
• Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.

The Operations Manager plays a key leadership role in ensuring the effective day-to-day running of the charity. Working closely with the Business Development Manager and Board of Trustees, the postholder will oversee operations, finance, governance, and organisational systems to ensure the charity delivers high-quality services in line with its mission and strategic objectives.

The role will strengthen organisational sustainability through robust financial management, effective systems and processes, strong team leadership, and support for income generation activities.

The Operations Manager in conjunction with the Business Development Manager together form the CVS’s senior management team. They will ensure the charity operates in compliance with all regulatory requirements while maximising impact for beneficiaries and communities.

Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK 
Salary: £53,317 - £61,034 pa plus benefits

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities.  Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.

Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and  community of over 30,000 alumni in over 180 countries around the world. 

As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.

As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations.  As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality.  Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.

If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you.  We are partnering with Richmond Associates on this campaign.  To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.

Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026

Essential

• Experience monitoring performance, KPIs, or service outcomes.
• Ability to manage multiple projects effectively.
• Strong communication and interpersonal skills.
• Good IT skills including Microsoft Office and data management systems.
• Commitment to the mission and values of Luton Foodbank.
• Educated to degree level or equivalent professional experience.
• Full UK driving licence and access to a vehicle.

Desirable

• Experience working within the charity sector.
• Knowledge of safeguarding and compliance requirements.
• Experience supporting funding reports or monitoring returns.
• CIPD qualification or relevant HR training.
• Experience in community or social welfare services.
• PRINCE2 Foundation qualification.

Benefits

• Flexible part-time working arrangements
• Pension contribution
• Training and development opportunities
• Opportunity to make a meaningful impact within the local community
• Supportive and values-driven working environment

Learn more about Luton Foodbank

• Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.

We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection. 

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
 

In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:

Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.

Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.

Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.

Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.

Service Manager​

Salary: £19,752 pro rata (£29,628 FTE) £15.19 per hour

Hours: 25 hours per week Monday to Friday, 8:30am to 1:30pm

Location: Dove Lodge, Littlehampton, West Sussex (mainly office based with occasional hybrid if and when agreed)

Contract: Permanent (Subject to funding)

Closing date: Midnight on Tuesday 7 July 2026

Interviews: We anticipate holding interviews on Wednesday 15th July 2026.​

Every day, elderly and vulnerable residents across the Arun District rely on Arun Community Transport to get to their doctors, hospitals and social activities. For many of them, our volunteer drivers are more than transport, they are a lifeline.​

We are looking for a Service Manager to take overall operational responsibility for our busy office and the service that makes this possible every morning. This is a hands-on, varied role with genuine community impact. You will oversee our booking and transport management system, ensure vehicles and drivers are safe and compliant, look after our members and their experience of the service, and lead a small, dedicated team of paid staff and volunteers.​

No two days are alike. You will need to be organised, calm under pressure and someone who genuinely cares about the work we do. In return you will join a passionate, community-rooted organisation and play a central role in keeping it running.​

What you will be doing​

• Taking overall operational responsibility for the service, including scheduling, compliance, systems and member experience

• Leading our Administrator and a team of office and driver volunteers

• Overseeing our booking and transport management system, ensuring it runs effectively and that all records are accurate

• Keeping our Wheelchair Accessibility Vehicle and all driver vehicles safe, insured and compliant

• Working closely with the CEO to develop and improve the service

​

What we are looking for​

• Experience in an operational, scheduling or coordination role

• Experience leading or supervising a team, paid or voluntary

• Highly organised, calm under pressure and confident with digital systems

• A genuine commitment to making a difference in the local community

• Experience in the charity or community transport sector is desirable but not essential​

We anticipate holding interviews on the Wednesday 15th July 2026.​

​

A rare and newly-created opportunity to join David Shepherd Wildlife Foundation (DSWF) as Director of Development at a pivotal moment of growth. As part of the Senior Mangement Team (SMT) you will help shape the future direction of the Foundation, leading its fundraising strategy, inspiring support and delivering significant and sustainable income growth.

We are looking for a collaborative team player, who leads with integrity, warmth and passion. Experience in the conservation sector is an advantage but not a prerequisite. The right candidate will be the person who can prove that they are able to ignite action, build lasting relationships and generate meaningful growth in support of the DSWF’s mission.   

Throughout the interview process we’ll be keen to hear about your track record in fundraising at a leadership level and your experience of making an impact on an organisation of our size or larger. You will demonstrate how you develop strategies and implement them successfully, show an understanding of DSWF’s existing development portfolio, and a view on where you see you might help to take us over the next 3 years and beyond.

Application Process
To apply, please email a CV and supporting statement of no more than two pages no later than Monday 15th June.

JOB DESCRIPTION
Role: Director of Development (DoD)
Reports to: CEO
Works closely with: CEO/COO/CFO as part of the SMT
Line manages: Development Team: Development Manager, Trust and Foundations Manager, Development Executive, CRM Executive
Hours: Part-time, 28 hours per week (4 days)
Location: Hybrid working between the DSWF Shalford Office (GU4 8JU) for a minimum of two days per week (Tuesdays and Thursdays), and home with occasional travel
Annual Leave: 25 days per annum pro rata. Bank Holidays are also provided, and at DSWF’s discretion the office usually closes between Christmas and New Year (additional to annual leave)
Salary: Competitive executive-level salary dependent on experience and breadth of impact. Please ask for salary range on application.
Start date: Asap.

Summary of the Role
The Director of Development (DoD) provides strategic leadership and operational oversight for all fundraising income and supporter engagement activity at DSWF. The role is accountable for delivering sustainable, diversified revenue growth aligned with DSWF’s mission across conservation, education and art, while building lasting relationships with major donors, trusts, foundations, corporate partners and senior supporters.

Working in close partnership with the CEO, COO, CFO, and Board of Trustees, the DoD translates organisational strategy into compelling Cases for Support, effective fundraising plans and measurable outcomes. The postholder leads and develops a high-performing Development team, ensuring strong delivery and continuous improvement.

As a member of the Senior Management Team (SMT), the Director shares responsibility for shaping the Foundation’s overall direction, contributing to governance, organisational culture and high-level strategic decision-making.

This is a pivotal position combining senior management with hands-on major gift fundraising and team leadership. Central to enabling the Foundation’s long-term impact and growth, the DoD is a driving force behind DSWF’s ability to successfully deliver its mission to protect endangered species in Africa and Asia.

Key responsibilities
Strategic Leadership
•Lead on the development, implementation, delivery and continuous refinement of DSWF’s multi-year Development strategy, ensuring alignment with organisational priorities and long-term financial sustainability.
•Advise the CEO and Trustees on fundraising performance, trends, risks and opportunities.
•Own and articulate the organisational Case/s for Support, ensuring a clear, compelling narrative that integrates conservation impact, education outcomes and artistic heritage.
•Working closely with the rest of the SMT, embed a culture of philanthropy across the organisation, enabling all team members, Trustees and ambassadors to actively support income generation.
•As part of SMT, be jointly responsible for over-arching decisions regarding the direction of the Foundation, its mission, strategies and culture.

Major & Strategic Fundraising
•Working closely with the CEO, cultivate, solicit and steward a portfolio of DSWF’s most significant donors and prospects, including major individual donors, trusts and foundations, legacy campaigns and strategic partners.
•Responsible, alongside the CEO, for the overall management of all corporate partnerships and sponsors.
•Design and lead bespoke solicitation strategies for new high-value prospects, involving the CEO, Trustees and senior colleagues as appropriate.
•Oversee the development of structured approaches to major giving, trusts & foundations, legacy giving and corporate partnerships.
•Have strategic oversight of lower-level individual giving programmes including appeals, regular individual giving and adoption schemes.
•Be responsible and ensure best practice in prospect research, due diligence, stewardship and ethical fundraising.

Team Leadership & Management
•Lead, manage and develop the Development team, setting clear objectives, KPIs and income targets aligned to the overall strategy.
•Ensure the structure, resourcing and capabilities of the team are fit for purpose and scalable as income grows.
•Coach and support all those within the organisation that are responsible for fundraising, providing professional leadership, mentoring and performance management.
•Lead on all training and offer career progression for all staff within the Development team.
•Foster strong collaboration between Development and all departments, including; Policy and Programmes, Marketing and Communications, Education, Art, Finance and Operations.

Supporter Engagement
•Represent DSWF externally with senior donors, partners and sector peers, enhancing the organisation’s profile and credibility.
•Oversee a high-quality supporter journey across all touchpoints, ensuring donors feel valued, informed and connected to impact including lower-level individual giving.
•Champion systematic all level stewardship, donor care and impact reporting to maximise retention, lifetime value and advocacy.
•Ensure accurate, GDPR-compliant data capture and effective use of CRM systems (Beacon) to drive insight-led fundraising.

Events
•This senior role will have overall responsibility for any fundraising or donor profile events (at present this would include the Wildlife Ball which is an annual fundraising/profile raising event that takes place at the Dorchester Hotel).
•Working closely with the rest of SMT, this role will direct the Development team to ensure that all events deliver optimum, high level donor experiences and are run professionally (with logistics and operational support from the COO and team).
•This role will have overall responsibility for ensuring the CEO has all information required to support engagement with donors at all events.

Governance & Reporting
•Report on Development performance to the CEO, SMT and Trustees, providing clear analysis against agreed targets.
•Work closely with Finance to support forecasting, budgeting and long-term income planning.
•Work closely with Finance and legal advisors in relation to all legal matters pertaining to legacies and bequests.
•Ensure all Development activity aligns with regulatory, governance and ethical standards.

Person Specification
Knowledge and Experience
•Significant senior leadership experience in fundraising and development within complex, mission-driven non-profit organisations, at Director level or equivalent, where philanthropy is critical to organisational impact and growth.
•Significant experience in leading and delivering long-term development strategies, with a demonstrable track record of translating organisational ambition into clear, costed and achievable fundraising plans.
•Proven ability to set strategic direction across multiple income streams, establish measurable objectives and KPIs and use data and insight to monitor performance, evaluate impact and adapt approach over time.
•Experience of driving sustained income growth, strengthening donor pipelines, and delivering measurable outcomes aligned to organisational priorities and long-term sustainability.
•Deep understanding of the UK philanthropic landscape, with well-established networks across major donors, trusts and foundations, corporates and high-net-worth individuals and the ability to build credibility and influence rapidly at national and international levels.
•Demonstrable experience of leading and scaling fundraising income through periods of organisational change, growth or strategic transformation.
•Proven track record of securing transformational gifts and long-term partnerships from individuals, corporates, trusts and foundations.
•Strong history of inspirational leadership, team building and talent development, with the ability to motivate teams towards ambitious shared goals.
•Experience of working with public sector stakeholders and cross-sector partnerships to advance organisational objectives.
•Experience of implementing and embedding robust CRM systems and donor stewardship frameworks to support data-led decision making and excellent supporter journeys.

Personal Skills, Qualities and Attributes
•Exceptional interpersonal, communication and relationship management skills, with the ability to engage, influence and inspire a wide range of stakeholders.
•A collaborative team player who values partnership working and shared success.
•Strategic, visionary thinker with the confidence and credibility to operate at senior leadership and Board level, influencing internal and external decision-makers.
•A strong personal commitment to wildlife conservation, environmental protection and the role of philanthropy in driving long-term change.
•Clear alignment with DSWF’s mission, vision and values, and a genuine passion for advancing David Shepherd’s legacy through impactful fundraising.
•Entrepreneurial and opportunity-led mindset, with the confidence to set and pursue ambitious income and growth targets.
•Resilient, adaptable and resourceful, with the ability to navigate complexity, manage ambiguity and maintain momentum in a fast-evolving environment.
•Credible and compelling ambassador for DSWF, able to represent the organisation confidently with major donors, partners and at public-facing events.
•Willingness to travel and attend events as required to support donor engagement, stewardship and organisational visibility.
•Commitment to being actively engaged in the life of the organisation, contributing to its culture, leadership and long-term success.

Please note that as part of a small team, the role may include occasional additional duties to help meet the charity’s wider needs.

Application Process
To apply, please email a CV and supporting statement of no more than two pages no later than Monday 15th June.

A rare chance to build something from zero — and see your work move millions of pounds to the world's most effective charities.
 

The opportunity

In recent years, some of the biggest problems in the world have gotten worse.

• The decades-long decline in extreme poverty has slowed.
• Factory farming continues to grow, with 13 billion farmed animals killed annually in the U.S. alone.
• The rapid deployment of increasingly powerful AI systems raises questions about safety and alignment that remain largely unresolved.

What gives us hope is that research-backed, scalable, but grossly underfunded ways to make progress on these problems exist.

More than 11,000 people have pledged at least 10% of their income to the world's most effective charities through Giving What We Can's 10% Pledge. Our global community gives over £63 million every year, funding malaria prevention, poverty reduction, animal welfare, AI safety research, and more.

GWWC has over 5,000 UK donors. £12.5M came from the top 300 alone in 2025. Despite this, there has been virtually no proactive relationship management. We believe there's huge potential to increase this figure with dedicated, high-quality donor stewardship.

London is GWWC's largest concentration of community members: over 2,600 CRM contacts and over 500 active pledgers. It's the natural centre of gravity for events and in-person engagement, with a rich ecosystem of high-net-worth individuals aligned with effective giving.
 

What you'll do

Build deep, lasting relationships with donors and pledgers. You'll proactively manage a portfolio of GWWC's highest-value community members through 1:1 meetings, calls, and thoughtful follow-up. Expect 8 to 10 meaningful conversations per week: coffees, dinners, calls.

Guide donors toward the highest-impact giving. Think of it as philanthropic advising. You're helping people think through where their giving goes furthest, directing generosity toward GWWC-recommended, evidence-backed charities. You'll also inspire people to give more, helping them see why giving more significantly and effectively can transform the impact they have with their donations.

Run high-quality donor events. Intimate dinners, networking evenings, and community gatherings. You'll have an events budget and the freedom to experiment with formats that build connection.

Re-engage lapsed and non-reporting donors. When someone takes a pledge with GWWC, they commit to giving 10% of their income to effective charities. Some donors give through our platform (where we can track it), while others give directly to charities and report it back to us. Over time, many stop doing either: our data shows recording rates drop from 60% in year one to just 22% by year five without any proactive engagement. These aren't necessarily people who've stopped caring; many have simply drifted without anyone checking in. A single outreach test to 369 lapsed donors recovered $2.3M in reported donations. You'll do this systematically, bringing recording rates to around 70% for the group of people you're engaging with.

Inspire warm leads to take a giving pledge. Follow up with people who've attended events, expressed interest, or sit in our CRM but haven't yet committed. We expect approximately 80 new pledges per year from this work.

Build the strategy. You'll build the strategy in partnership with your counterpart in the San Francisco Bay Area. This is a joint endeavour: together you'll develop the model for how GWWC does donor engagement, then adapt it for each geography to replicate globally.
 

What we're looking for

A social chameleon with high EQ. You can read a room and calibrate, holding your own at a black-tie dinner or a casual coffee with equal ease. Different donors need different things; you instinctively know which register to use.

Energised by getting out there. You're the kind of person who'd rather have ten meetings in a week than five. You want to be out in the world, meeting people, opening doors, and building relationships. Some weeks half your outreach will go unanswered, and that doesn't slow you down.

Highly organised and strategic. You're able to use a CRM to maximise the number and quality of interactions you have, thinking strategically about how to invest the most time on the highest-potential opportunities, whether that's inspiring new donors or stewarding existing ones to give more.

Super agentic. Give you KPI targets and a CRM and you'll build the strategy from there. You're the kind of person who doesn't need to be told what to do next, you just see what needs doing and get on with it.

You really care deeply about these issues. You find the core questions of effective giving compelling. You can talk about why cost-effectiveness matters without sounding robotic, and you come across as authentic because you actually care about these issues.

5+ years of relevant experience. In fundraising, philanthropy, donor stewardship, major gifts, high-touch relationship management, or senior sales and partnerships. We care about what you can do, not credentials, but this is a senior role that requires demonstrated experience.
 

Nice to haves

We definitely don't expect any candidate to have all of these.

• Experience or familiarity with global catastrophic risks, global health and wellbeing, or animal welfare as cause areas
• Experience in the effective altruism or effective giving ecosystem
• Experience running or hosting donor events
• Experience with HubSpot specifically (CRM proficiency is essential, but HubSpot experience is a bonus)
• Understanding of UK tax-efficient giving (Gift Aid, share donations via ShareGift, payroll giving)
• Being a GWWC pledger yourself
• People management aptitude (you may grow a small team over time)
   

Compensation and benefits

• £77,000 – £89,000 depending on experience You can see how we calculate pay in our public salary calculator. 
• Contract: One-year fixed-term contract with a three-month probation period. We're open to exploring making it permanent if the first year is successful.

Benefits include:

• Fully remote work (with regular in-person donor meetings and events as part of the role)
• 25 days paid leave + public holidays
• 10% employer pension contribution and private health insurance
• £4,000 annual professional development budget
• £4,000 annual mental health support budget
• The knowledge that your work moves millions of pounds to the world's most effective charities
   

About us

Giving What We Can is working towards a world without preventable suffering or existential risk, where everyone is able to flourish. We do this by making giving effectively and significantly a norm among those who can afford it.

Founded in 2009, we are best known for the 10% Pledge, where over 11,000 people have committed to donating at least 10% of their lifetime income to highly effective charities. Our larger community of ~20,000 pledgers and donors currently gives ~£63M annually, of which GWWC processes and grants £24M+ yearly through our own donation platform.

We're a lean, remote, performance-focused team. Our impact evaluation shows a 7x multiplier: every $1 spent on our operations generates $7 in donations to highly effective charities. We're committed to a high level of transparency. And we're growing fast, on track for more than 40% year-over-year growth on donations in 2026.

You'll report to: James Rayton, Director of Community & Partnerships
 

How to apply

You can apply by filling out the form linked in this job ad. We review applications on a rolling basis and will move quickly when we find the right person. Our process typically includes: application review → screening call → paid work test → interviews with James (line manager) and cross-functional team members → paid work trial → reference checks and interview with the CEO. We provide compensation for all work tests and trials.

If you have any questions, don't hesitate to reach out to us.

Giving What We Can is committed to building a diverse team and strongly encourages applications from people of all backgrounds.