Customer relationship manager jobs in Westminster, greater london

Job Title: Individual Giving Fundraiser

Salary: Circa £31k

Team: Supporter Engagement Team

Hours: 37.5 Monday-Friday

Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser. 

This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.

The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.

This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.

About you

The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.

You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

• Would you like the opportunity to lead an essential service assisting around 3,000 older residents each year?
• Do you love working collaboratively in a busy vibrant environment? 
• Could you contribute to the development of current and new activity to benefit older people?

Manage our Community Support Team at Age UK Sutton

The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton.  The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework. 

The service provides free, confidential and impartial information and advice to all older people and their families and carers.  We work with older people to identify their own goals, set priorities and create a shared action plan whilst maintaining high levels of customer care.

The Community Support Manager provides operational and supportive leadership for the team and has the opportunity to work on contract monitoring, strategic planning and development of the service. You will ensure all delivery requirements are met and to quality standards, be responsible for data management and embed and champion a person-centred approach where older people are suppported. 

We are looking for a supportive and engaged Manager who:

• Has experience of delivering or managing services in a front-line setting or who shows clear potential to move into a management role
• Can work on their own initiative, monitoring and meeting targets and problem solving
• Can develop and deliver a client journey to ensure effctive and efficient service provision, and has the ability to build relationships with other organisations
• Is able to support staff and volunteers in managing potentially emotionally charged and challenging situations

Training and development opportunities are available to all staff.   

Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply. 

About Us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year. To support this, the fundraising team must double the charity’s revenue over the next four years, from £1million to £2million annually. 

This is an exciting opportunity for an ambitious Trust and Foundation specialist with a keen interest in developing strategy and a flair for building strong relationships with funders. You will be excited to play a pivotal role in the growth of this charity, knowing the huge impact every new grant will have on the number of disadvantaged young people we are able to support. You will have significant freedom to design and execute a strong growth-oriented trusts strategy.

What we're Looking for

• Proven track record of securing significant multi-year grants from trusts and foundations. 
• Strong grant-writing skills with the ability to produce clear, persuasive, and tailored proposals. 
• Experience using AI to generate proposals and grant reports time-efficiently. 
• Excellent relationship building and management skills, with experience engaging funders and external stakeholders. 
• Strong track record of prospect research using a mixture of techniques and strategies 
• Experience representing an organisation at events and conferences.  
• Strong numeracy and experience in preparing budgets for funders. 
• Highly organised, with the ability to manage multiple deadlines and priorities. 
• Familiarity with Salesforce or other CRM systems. 
• Commitment to safeguarding and the welfare of children and young people. 
• Commitment to the mission of improving outcomes for children from less advantaged backgrounds. 
• Knowledge of the education sector a plus, but not essential. 

Responsibilities

• Research and identify trusts, foundations, and other funding opportunities to grow Literacy Pirates’ funding base. 
• Develop a pipeline of high-quality funding applications to meet agreed income targets. 
• Write or generate compelling funding proposals and grant applications, drawing on organisational impact data and stories
• Place AI tools at the centre of routine content generation for applications and reports. 
• Build and maintain excellent interpersonal relationships with funders, ensuring effective stewardship at all stages. 
• Attend conferences and networking events, and arrange funder visits, meetings. 
• Track progress against targets and provide regular updates to the Head of Development.
• Provide support and leadership to the broader fundraising team 
• Contribute to the development of the charity’s wider fundraising strategy, ensuring trusts and foundations income complements individual giving, corporate partnerships, and community events. 
• Work with the Education and Comms team to ensure the right impact data and case studies are available to strengthen proposals and reports and contribute to organisation’s marketing work 
• Ensure accurate and up-to-date records of applications, grants, and funder communications in the CRM system. 
• Monitor sector trends and share insights on funding opportunities and best practice. 

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.

This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.

We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.

As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 1/2 nights away for year-round events.

Working Hours: 22 hrs (pattern to be discussed)

Salary: 13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: 12th January 2026.

Interviews: Interviews for the role will be held on the week commencing 19th January 2026.

If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.

Purpose of the job

This role creates a positive impact for young people by providing practical and operational support for the delivery of Year 3 of the Summer Jobs programme. The post holder will contribute to effective coordination, administration and delivery by managing key processes, systems and communications, supporting partners and internal teams, and helping to ensure delivery is well organised, safe and compliant throughout the summer period.

Working closely with the Summer Jobs Programme Manager and colleagues across Network Delivery, you will support delivery through coordination of partners, contracts, due diligence and training activity. You will manage programme communications and inboxes, support relationship building with referral partners, and contribute to marketing, resources and learning materials. You will support issue management during delivery, gather insights from delivery activity, and contribute to continuous improvement of the programme offer for young people.

The Summer Jobs Programme (funded by the Youth Endowment Fund (YEF) (YEF) and Youth Futures Foundation (YFF)) offers young people, aged 16-20 who are at risk of violence, a six-week paid work placement. The programme aims to improve the young person’s wellbeing and mental health while supporting them with employability skills and self-confidence. The young person is supported by a dedicated youth worker as part of their placement.

Planning is now underway for the 2026 programme, which aims to support a further 860 young people through placements across England and Wales. The initiative draws inspiration from successful programmes in the US and builds on the achievements of the first two years years. The Summer Jobs Programme has engaged over 800 young participants since its inception in 2024

Key responsibilities

Programme delivery

• Support the delivery, governance and evaluation of Year 3 of the Summer Jobs Programme through effective coordination, administration and process management

• Act as the central point of contact for the Summer Jobs Programme inbox, developing and maintaining systems to manage queries efficiently, forward requests appropriately and onboard team members to agreed processes

• Support the Delivery Team with partner and contract management throughout the programme, including coordinating onboarding and Expressions of Interest, drafting and reviewing SLAs, completing due diligence checks, processing supplier forms, coordinating visits and ensuring all documentation and records are kept accurate and up to date

Training, meetings and coordination

• Support the planning and delivery of Summer Jobs training activity, including resource development, event logistics, attendance tracking and maintenance of attendance logs

• Coordinate Summer Jobs meetings, including working group and steering group meetings, supporting agenda preparation, minute taking, action logs and internal follow up

Relationships, communications and resources

• Build and maintain effective working relationships with referral partners, including local authorities and national organisations, to support programme delivery and referral processes

• Support marketing and communications activity by drafting copy for newsletters, emails and programme materials, including pulling together Delivery Partner newsletter content

Experience We're After

• Experience supporting the delivery of programmes or projects

• Experience coordinating the effective operation of project management and/or governance processes

• Experience working with partners or stakeholders, both internally and externally

• Experience coordinating activities, tasks or events and keeping accurate records

• Experience working with data or systems to support programme delivery

• Experience working in a team and managing competing priorities

• Experience with incident management

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 5th January 2026 at 23:59pm (midnight)

Provisional Interview Dates: W/C 12th Januray 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. We’re seeking a proactive and detail-oriented professional to join our high-performing finance team. This is a varied role where you’ll play a key part in ensuring the smooth running of our financial operations and supporting the delivery of accurate, timely financial information. You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner and providing excellent customer service. This is an excellent opportunity for someone with all-round experience in finance within fast paced environment.

What you’ll do: 

• Have responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to general finance queries.
• Reconcile fortnightly travel invoices and monthly credit card statements obtaining approvals and uploading to the accounts system.
• Raise all sales invoices across all group companies.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Provide cover for the other assistant accountant, namely in relation to purchase ledger processing and payments runs and bank transaction postings.
• Ad hoc analysis and support for month and year end activities.

What you’ll need:

• Experience of using a finance system preferably Sage 200, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook.
• An ability to multi task and work to tight deadlines.
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• A consistent and effective team player who can multi task and prioritise
• Effective oral and written communication skills 

 This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

The successful candidate must be available for an immediate start at the end of January 2026.
 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About Speakers Trust
Speakers Trust is the UK’s leading public speaking and youth voice charity. Every year, we empower over 40,000 young people to find their voice, share their stories, and build the confidence to be heard. We are creative, ambitious, and exist to make a real impact.

What Makes This Role Special

Speakers Trust works with over 700 schools as well as partners and supporters from across the third-sector. You will be part of our central team, supporting us to manage these relationships and build new ones. This role will be vital both in helping us reach more young people – and helping ensure that those we do reach are heard and listened to.

The Role

The purpose of this role is to recruit schools to participate in our programmes and coordinate workshops and events in schools and with other third sector organisations and cultural institutions.

Your Key Responsibilities

Manage School Relationships:

• Support on the recruitment of state schools and partners across the UK to participate in all training programmes including all “Speak Out Challenge” programmes;
• Support schools to engage with our resources;
• Maintain and build school and teacher relationships;
• Liaise with schools before workshop delivery;
• Follow up with schools after workshop delivery;
• Assist in the assessment, monitoring and evaluation of the effectiveness of the programme;

Liaise With Freelance Delivery Team:

• Liaise with trainers to match availability to workshop dates;
• Coordinate the day-to-day trainer delivery of the training programmes with the rest of the Programmes Team;
• Ensure trainer team has adequate resources and supplies to deliver their training;
• Assist in trainer team administration including invoicing and feedback.

Coordinate Events:

• Support the delivery of regional events such as competitions, launches, promotional and networking events;
• Manage competition entries across programmes- ensuring we have all relevant information and permissions including parental consent;
• Liaise with freelance staff delivering events and external event teams, ensuring they have all the correct resources and information required;
• Help implement quality assessment protocols as agreed with funders.

You will also get the opportunity to develop the role by supporting organisation wide initiatives to extend the reach of our programmes to those who most need it and raise the profile and support of the organisation.

What We’re Looking For

A team player. We are a small charity that thrives through collaboration. As part of our team, you will follow organisation policies and procedures and be willing to assist with a wide range of tasks as needed. This includes maintaining our CRM and Project Management systems, ensuring compliance with child safeguarding procedures, and supporting at office training events. We also believe in playing to people’s strengths.

What We Offer

• Salary: £25,000–£30,000 per annum pro rata for any reduced hours. Employed on a fixed term contract (starting asap) for 6 months. Full or Part time contract available - with a minimum of 3 days a week.
• 25 days annual leave plus bank holidays (pro-rata)
• Pension scheme with auto-enrolment
• Central London office (2-3 days/week), plus flexible hybrid working
• Supportive, inclusive, and creative team environment

The SalesForce and Systems Officer will be a key member of our Digital team which resides within our Operations team. Reporting to Operations and Systems Manager, this role is vital to our future growth and sustainability and it presents an opportunity to contribute to an exciting part of the charity which makes a real difference to the students we support.   

Key Responsibilities:
Salesforce Support: Manage Salesforce users, resolve issues, maintain clean data and support colleagues with reports, templates and system updates
Systems Administration: Administer and optimise digital tools, build forms and ensure smooth processes across the team
Training and Support: Deliver training, create guides/videos and troubleshoot to help the team use systems confidently
Other: Maintain GDPR compliance, prioritise safeguarding and work collaboratively to uphold an inclusive culture

This role includes on-the-job training and support for the right candidate to progress on the Salesforce trailhead and towards the administration certification, in a mission-driven, supportive environment.

For full details on responsibilities please see the recruitment pack. 

We are seeking an experienced, community-minded Office Manager / Mentor to join us three days per week. This role is ideal for someone who combines strong organisational and systems-building skills with a genuine passion for helping young people grow.

You’ll ensure our office runs efficiently by maintaining and improving admin systems, supporting project delivery and strengthening our communication with partners, parents and governance structures. Alongside these operational duties, you’ll also play a supportive mentoring role guiding young people joining Voyage for placements and work experience, modelling professionalism and helping them develop workplace confidence whilst imparting your knowledge.

Partnerships Manager: Grantmakers 

Reports to: Executive Director  
Contract: Full-time  

Role Purpose  

As Partnerships Manager: Grantmakers, you will lead the development and delivery of HOST’s Hosted Grantmaking service — ensuring that funders can move resources quickly, safely, and transparently to the people driving change.  

You will oversee funder relationships and hosted grantmaking delivery, building systems that ensure clarity, compliance, and care at every stage. Working closely with the Delivery Circle, you’ll strengthen due diligence, grant management, and reporting processes — enabling funders to trust that every pound achieves its intended impact.  

In order to respond to growing demand, you will build and manage the Hosted Grantmaking Community Support Team and liaise and coordinate with the Delivery Team, ensuring HOST has the capacity and expertise to meet growing global demand for hosted funds.  

This role is central to HOST’s ambition to become a trusted backbone for civil society infrastructure — connecting funders and change-makers through integrity, efficiency, and shared purpose.  

Core Responsibilities  

1. Hosted Grantmaking Leadership  

Lead the delivery and growth of HOST’s Hosted Grantmaking service, working closely with the Executive Director, Operations Director and other Partnership Managers, ensuring alignment between funder expectations, hosted partner needs, and internal delivery capacity.  

Co-design and coordinate the Hosted Grantmaking Delivery Team, coordinating with the Delivery Circle (Finance, Due Diligence, and Legal) to ensure seamless grant operations.  

Strategic oversight of hosted grantmaking cycles — from application to disbursement and reporting — ensuring accuracy, speed, and compliance in delivery.  

Reporting cadence: Monthly Hosted Grantmaking performance report to Executive Director and Operations Director.  

2. Hosted Grantmaking Community Support and Relationship Management  

Build and lead the Hosted Grantmaking Community Support Team, ensuring all funders and hosted funders receive consistent, proactive, and informed communication.  

Strengthen HOST’s funder community by developing engagement pathways, events, and resources that deepen relationships and mutual learning.  

Maintain high standards of care, responsiveness, and accountability across all funder interactions.  

Reporting cadence: Monthly funder community and relationship management summary.  

3. Due Diligence and Grant Facilitation  

Work with the Delivery Circle, Grants Manager, and Partnerships Manager: Funders to deliver due diligence processes that are rigorous, efficient, and scalable.  

Ensure all funder agreements, compliance documentation, and grant records are accurate, up to date, and audit-ready.  

Support the development of clear SOPs for due diligence and hosted grantmaking workflows in collaboration with the Legal Lead and Operations Team.  

Reporting cadence: Monthly compliance and due diligence report.  

4. Funder Relationship Stewardship and Growth  

Support the Partnership Team to manage relationships with key funders and philanthropic partners, ensuring HOST is recognised as a trusted, transparent delivery partner.  

Develop funder engagement plans and manage the funder relationship lifecycle from onboarding through renewal.  

Identify new funder opportunities aligned with HOST’s mission and facilitate introductions for the Partnerships Director and Executive Director.  

Reporting cadence: Quarterly relationship development review.  

5. Reporting and Communications  

Oversee funder reporting and impact communications, ensuring accuracy, timeliness, and alignment with HOST’s tone of voice.  

Work with the Engagement Team to produce funder updates, case studies, and inputs to the HOST Impact Report.  

Ensure funders and partners understand the value, integrity, and impact of HOST’s services.  

Reporting cadence: Quarterly reporting and communications alignment.  

6. Systems and Process Development  

Maintain clear funder and grant records across ClickUp, Zendesk, and CRM systems.  

Develop and maintain SOPs for Hosted Grantmaking, funder engagement, and due diligence workflows.  

Ensure consistent alignment between partnership data and financial reporting.  

Reporting cadence: Quarterly systems and SOP review.  

7. Risk, Compliance, and Escalation  

Identify and escalate financial, operational, or reputational risks associated with hosted grantmaking or funder engagement.  

Collaborate with the Legal Lead, Delivery Team, and Executive Director on mitigation actions and documentation.  

Contribute to HOST’s monthly organisational risk report.  

Reporting cadence: Real-time escalation; monthly consolidation.  

8. Collaboration and Cross-Team Development  

Work with the Partnerships Manager: Funders to align Hosted Grantmaking within HOSTs wider donor engagement.   

Work with the Partnerships Manager: Changemakers to align Hosted Grantmaking with the Hosted Partner Journey.  

Collaborate with the Training Lead and Data Analyst to integrate learning, performance, and impact insights into service design.  

Contribute to the continuous improvement of HOST’s partnership management framework.  

Reporting cadence: Quarterly service development meeting.  

Key Relationships  

Internal: Executive Director, Operations Director, Partnerships Manager: Funders, Partnerships Manager: Changemakers, Finance, Legal, Operations, Communications, Data Analyst, and Training Lead.  
External: Funders, philanthropic networks, and hosted grant recipients.  

Required Experience 

• 5–8 years’ experience in funder relations, partnerships management, or programme delivery within the not-for-profit, social enterprise, or philanthropic sectors. 

• 3–5 years’ experience overseeing grantmaking, regranting, or fund distribution programmes, ideally across multiple geographies or funder types. 

• Proven ability to manage and grow funder relationships, including institutional, philanthropic, or high-net-worth funders. 

• Demonstrated experience leading or building a small team, with responsibility for coaching, supervision, and performance management. 

• Strong background in due diligence, compliance, and risk assessment, particularly in relation to funder funds and hosted grantmaking. 

• Proven success developing and maintaining systems, SOPs, and cross-team coordination for complex funder or grant processes. 

• Experience managing financial reporting and data-driven insights to meet funder and audit requirements. 

• Excellent written and verbal communication skills, with the ability to deliver confident, values-aligned communications to funders and partners. 

• Strong organisational and project management skills — able to balance multiple grants, deadlines, and stakeholders effectively. 

• Experience working with CRM and project management platforms (e.g. ClickUp, Zendesk, Salesforce, or similar 

CAAT is recruiting a Supporter Development Manager. Working closely with our Campaigns team and Operations Manager, you will be responsible for the recruitment, retention, and engagement of supporters, and fundraising from these individuals.

A skilled communicator and natural relationship builder, you will have experience of developing supporter journeys which integrate campaigning, fundraising and engagement; ensuring that supporter data is held responsibly and used appropriately; and maximising income through regular giving, appeals and digital channels.

This is a permanent, four-day per week post, with a flexible location (based in our London office, or working from home, or from a shared workspace) with a salary of £40,060 (£50,075 pro rata), with a London weighting of £5,775 if applicable, plus 8% into a pension that doesn't invest in the arms trade.

Please note that a Cost of Living Increase will be applied from 1 January 2026, but has not been agreed at the time of posting.

Reflecting the communities we serve

CAAT is working towards a more equitable society and we encourage all applicants to complete an equal opportunities monitoring form. CAAT values diversity and we welcome applications from under-represented groups, in particular People of Colour.

How to Apply

To find out more about the role please download an application pack. This includes:

• Job description

• Personal Specification

• Information about CAAT

Please complete your application using the Charity Job application process no later than 9am on Monday 12 January 2026.

For any enquiries or an alternative method of applying, please feel free to contact us.

Interviews will be held on Tuesday 27 and/or Thursday 29 January 2026. If you have not been invited to interview by 1pm on Friday 23 January, please assume that your application has been unsuccessful.

Further information

You may find pages on our website of interest. If you have any queries regarding this post or any of the information we have given please phone us. Our contact details can be found in the footer of the website.

Thank you for your interest.

Job title:        Employment Advisor

Reports to:    Client Services Manager

Line reports: None

Location:London

Salary:           £29,000 - £32,000 (London)

Hours:           Full-time (37.5 hours per week), with occasional evening or weekend work (TOIL provided). Open to flexible working.

Contract:       Permanent

Overall purpose

The Employment Advisor (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

Key Responsibilities

We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our programmes. 

1) Client Support

• Provide tailored one-to-one support to clients, helping them understand the UK labour market, define career goals, and develop employability skills. This could be in-person or online depending on client needs.
• Support clients with CV and cover letter writing, job applications, interview preparation, and job searching.
• Guide clients in identifying appropriate employment, education, training, and volunteering opportunities that align with their career aspirations.
• Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
• Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements.

2) Employer, Volunteer and Referral Partner Engagement

• Engage with employers to build networks and identify job, training, and work experience opportunities for clients.
• Attend job fairs and community events to connect clients with employers and recruitment opportunities.
• Support outreach initiatives by building and maintaining relationships with local referral partners, including Jobcentres, community organisations, and other support services.
• Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
• Establish and maintain relationships with referral partners and support agencies to signpost clients to additional services, including welfare, housing, and mental health support.

3) Service Delivery and Administration

• Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system.
• Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements.
• Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need.
• Support managers with additional projects, such as research, resource development, and service improvements.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack when you click 'Apply'.

Other considerations 

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

 Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.  

How to apply 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role).

Closing date for applications is Tuesday 30 December at 11:30pm.

We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and /or are from a refugee background. Please feel free to use information and resources found here, which may help in preparing your job application.  

If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Andleeb Khan for further details. You can find contact details on the final page of this recruitment pack.

We are open to flexible working arrangements and alternative working patterns.

I’m delighted to be supporting a leading UK cultural arts charity to recruit a Youth Marketing Lead, for 12 a month contract. This is an exciting opportunity to lead meaningful work that connects the next generation with culture.

This role will provide leadership and continuity for the organisation’s youth-focused marketing activity, while also adding capacity during the development and implementation of a new CRM. Working closely with the Head of Youth Marketing, you will help shape and deliver an inclusive, research-led marketing strategy designed to engage a diverse range of young people and educators with museums across the UK.

Acting as deputy to the Head of Marketing, you will provide senior oversight and coordination across youth marketing activity, with particular responsibility for the growth and evolution of two successful membership products. This includes leading multi-channel acquisition and retention campaigns, developing partnerships with higher and further education providers, and ensuring all activity is inclusive and accessible.

You will also play a key role in CRM transformation, support new initiatives such as bulk purchasing and gifting, and line manage and mentor team members to maximise impact and income generation.

About you:

• Substantial experience in delivering marketing campaigns aimed at young people.
• Experience of working with fundraisers (major gift, or corporate)
• Excellent knowledge of marketing discipline and techniques, across a range of channels, including use digital technology
• Experience developing, and working with CRM systems

• Experience of building initiatives from the ground up and in partnership with other organisations
• Experience of managing stakeholders with a range of priorities and in the steering the decision-making process

For more information, please apply! The firm closing date for applications is 9am Friday 9^th January, but I’d recommend applying sooner, so we can have a detailed conversation about the brief.

• Salary: £54,600
• Contract length: 12 month FTC, full-time hours.
• Location: King's Cross, London. Hybrid 2 days a week in the office.

Inspire the nation’s love of art.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

What could you achieve if you led a national sales team where every partnership directly fuels positive change in education?
 
 
TPP Recruitment is partnering with the workforce development body for the Further Education and Training sector to appoint an Associate Director of Sales. This is a pivotal position: you’ll set direction and lead from the front with senior customers.
 
 
Salary: £75,150-79,100 per annum, depending on experience
Employment type: Permanent
Hours: Full time, 35 hours per week
Working arrangements: Hybrid with national travel; typically, around three days per week with customers/prospects or in the office (London), with flexibility required
Start date: ASAP
 
 
About the Organisation
 
Every day, educators and leaders across the Further Education (FE) and Skills sector inspire curiosity, drive progress and empower learners to achieve their potential. This organisation is here to champion the vital role of the FE and Skills workforce. Working in partnership, they drive professionalism by setting the professional standards for the quality of teaching and leadership across the sector. The organisation provides educators with a pathway of professional development throughout their careers, champions inclusion and enables sector change for a thriving FE and Skills sector. Together, they are transforming lives and opportunities for learners aged 14 and above.
 
 
About the Role
 
As Associate Director of Sales, you will lead regional and central teams that generate income through membership subscriptions and associated services, building long-term, solution-led partnerships with colleges, training providers, and adult education organisations. You’ll be outward-facing, developing senior relationships with Principals, Vice Principals and HR/People Directors, while coaching your team, improving sales operations, and enhancing the customer experience.
 
 
Key Responsibilities
 

• Lead the B2B sales strategy to grow partnership, leadership development and learning offers
• Personally manage senior, high-value relationships and open doors at executive level
• Model consultative, solution-led selling; tell compelling stories that bring value to life
• Align sales activity with marketing and product to deliver a seamless customer journey
• Strengthen customer success and regional engagement to ensure measurable impact and renewals
• Mature sales operations (pipeline, forecasting, performance reviews and dashboards)
• Embed effective use of customer relationship management systems and data insight
• Lead, coach and mentor a small, high-performing sales and customer success team

 
 
Skills / Experience Required
 

• Senior leadership experience in B2B sales, partnerships, or commercial development, ideally within the education, learning, or professional membership sector
• Deep understanding of the Further Education and skills landscape, including workforce challenges and sector priorities
• Demonstrable success in consultative, solution-based selling to senior leaders in colleges, training providers, or adult education organisations
• Experience designing and delivering people-focused solutions such as membership, CPD, or leadership development offers
• Proven ability to build and lead high-performing sales teams, with a collaborative and coaching approach
• Skilled in pipeline management, forecasting, and performance accountability, with strong CRM and data insight capabilities
• Excellent communication, negotiation, and presentation skills, able to engage credibly with education sector stakeholders
• Motivated by social purpose and sector impact; outward-facing and relationship-driven

 
 
Interview Process
 

• Screening and informal chats (pre-Christmas) coordinated by TPP Recruitment
• Final interviews mid-January 2026 (in-person) with senior leaders at the organisation
  • Assessment task included in the invitation to interview

 
 
To Apply
 

• Supporting statement (no more than 2 pages)
• CV

 
N.B. Thoughtful use of AI tools is acceptable; we also want to understand your voice, strengths and judgement through your statement.
 
 
Deadline
 

• Applications will be reviewed on receipt
  • Early applications (before Christmas) are encouraged to secure January interview slots.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.