Data analyst jobs (95)
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Pro-Finance Recruitment
£45000.00 - £47000.00 per annum
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c. £42,000 pa + excellent benefits
Join Shelter as a HRIS Analyst and you could soon be responsible for managing Shelter’s Human Resources Information System – Core HR.
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Camden, London
Up to £30000 per annum + benefits
Job description
Are you a 2nd/3rd line Infrastructure engineer with expert knowledge of the MS stack and a passion for customer service? Do you want to play a vital role in the smooth running of one of the UK's largest charities?

If so, you could be the Desktop Support Analyst we need here at BHF.

About the role
It's an exciting time to be joining BHF; we're about to migrate from Windows 7 to 10 and we're about to rollout MDM BYOD.
As Desktop Support Analyst you'll play a big role in these projects while also supporting end users (including our office based and retail users.)
You'll be resolving 2nd/3rd line customer incidents, fulfilling service requests, ensuring these are efficiently and effectively handled.
You'll take calls from internal customers, logging all issues and problems via the Service desk tool and you'll seek to deliver first time fixes, assigning incidents and requests to relevant IT teams.
About you

With a 'can do' attitude and a willingness to learn, you'll have a passion for good customer service and will have the ability to communicate technical terms to non-technical people.
You'll need to have very strong technical knowledge of:
* MS technologies including:
o Windows 7 and 10
o Office 365
o AD
* VoIP
* MDM (InTune)
* iOS (Desirable)
You'll also have good knowledge of SCCM, ideally you'll be ITIL Foundation certified, but good knowledge of the principles and experience working in an ITIL environment would be enough. Any Mac support experience, or knowledge of Epos would be a bonus, but you'll have the opportunity to pick these up if not.

In return we offer a generous benefits package including flexible working, healthcare cover, dental plan, subsidised gym membership and substantial annual leave.
About us

We research all heart and circulatory diseases and the things that cause them. Heart disease, Stroke, Vascular Dementia, Diabetes and many more. All connected, all under siege. Because our research is the promise of future cures and treatments.

How to apply

To apply for this role please use the apply button below. Our process involves submitting your CV and supporting statement, which should outline your interest and explain how you meet the roles criteria.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
British Heart Foundation recognises and respects the value and diversity of all.
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More about British Heart Foundation
British Heart Foundation

Help beat heartbreak for everyone

At the British Heart Foundation, there’s one thing that motivates all of us,... Read more

Refreshed on: 18 September 2019
Closing date: 30 September 2019
Job ref: 7304 (300001)
Tags: IT
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