About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is looking for a Data Analyst to join the Research and Evaluation team and contribute to Crisis’ aim of ending homelessness. 

About the role

This is an exciting opportunity to play a key role in supporting the Modern Day Slavery project to develop UK-wide data evidence and understanding of the links between female homelessness and modern slavery. The findings will be used to inform a model for the identification, support, recovery, accommodation and integration of women who have escaped modern slavery and who are homeless or precariously housed.

As a Data Analyst, you will work with project partners to identify and define metrics to improve understanding of the population of women with experience of homelessness and modern slavery in England, Wales and Northern Ireland. You will build and develop a database to capture these metrics, develop and deliver training to partner organisations, and conduct high quality, accurate and timely analysis of the data collected to provide insights on the effectiveness of the project and to support its development and improvement. 

About you
To be successful in this role you will be a skilled data analyst with experience of database development, management and support. You will be enthusiastic about bringing a data-driven approach to decision making, and effectively communicating your work to colleagues at all levels of the organisation. You will enjoy working as part of a team but will also be capable of working independently. 

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

-Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
-Mandatory pension scheme, with an employer contribution of 8.5%
-25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please click apply now to be taken to our recruitment portal. The job description is available by clicking on the 'Additional Details' button.

If you need to request an application in an alternative format, please contact the HR Team using the contact information on the Crisis Jobs site. 

Closing date: Monday 2 December 2019 (11.59pm)
Interview date: Week commencing 16 December 2019

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Person Specification

Essential

1. Demonstrable experience of database development, management and support
2. Ability to create queries (within SQL) to extract, interrogate or aggregate information from relational databases
3. Data analysis skills, with an understanding of a range of techniques
4. Experience of undertaking relevant, accurate and timely analysis
5. Skills in the use of analytical or statistical software such as Excel, R or SPSS
6. Ability to plan and prioritise work and to work on own initiative
7. Excellent written and oral communication skills, including ability to communicate clearly with a wide range of audiences and to present complex information in a user-friendly way
8. Ability to build strong working relationships across an organisation and with external stakeholders
9. Commitment to Crisis’s purpose and values including equality and social inclusion

Desirable

1. Experience of using SharePoint
2. Experience of using interactive data visualisation tools such as Power BI
3. Experience of evaluating service interventions or projects

Registered Charity Numbers: E&W1082947, SC040094 

Purpose of Job

Responsible for the development of all aspects of the organisations (Samaritan’s Purse and The Billy Graham Evangelistic Association) data strategy to enable us to grow our supporter base and income in the future. The role will lead the strategic transformation of the CRM database to enable the optimisation of our supporter communications.

The Data Manager will be responsible for all aspects of our Raiser’s Edge database, and help us meet our aspiration to develop this into an organisation-wide Customer Relationship Management system for all our supporters, whether donors, volunteers or church contacts.

The post will oversee the collection, import, maintenance and analysis of data, seeking out the most efficient and effective methods of recording, organising and utilising data, that fully supports organisational processes and all future innovation strategies and initiatives.

Alongside this, the Data Manager will lead on data selections, data segmentation, marketing analysis and how insights support business. Ensuring more effective and tailored communication with our donors, supporters and local community.

The post will make sure our processes and procedures for data management and storage are robust and in line with GDPR and other quality standards.

SCOPE OF JOB

• Proactively support campaigns with data segmentation, reporting and data insights, working with relevant colleagues across the organisation.
• Implement and manage projects to improve the use of the CRM database, data cleanliness, and import/export procedures.
• Take the lead in the development, maintenance and smooth running of the organisation's databases and associated applications and systems.
• Plan and manage the financial budget for the organisation's databases and related projects, under the supervision of the IT Manager.
• Manage the performance and cost effectiveness of database suppliers and partners.
• Manage processes to ensure the quality and currency of database records and provide training and support for the activity of database users across the organisation.
• Plan and implement systems and processes to ensure best practice and compliance in regard to data regulations, especially GDPR

Key Skills & Experience

• Proven experience in a Data Manager role including extensive experience of operating multi-user database systems, ideally in a fundraising environment and using the Raisers Edge CRM system.
• Have excellent IT skills with a good working knowledge of Microsoft Excel including the use of pivot tables, plus MS Word.
• Have a good understanding and experience of using MS SQL Server.
• An outstanding communicator and influencer, who can translate technical systems requirements into jargon-free, implementable solutions and user training that maximizes CRM functionality and regulation compliance.
• Proactive, resourceful and energetic.
• Flexible and collaborative in your approach while retaining a clear vision of what you want to achieve.
• You should be curious and up-to-date with global technological developments and affecting factors, particularly around Raiser’s Edge, and understand how to apply this knowledge in your role.

The person appointed will ideally with have:

• Experience of using Raisers Edge CRM.
• Experience of utilising SQL to build queries and reports.
• Experience of donor/customer marketing.
• In-depth understanding of GDPR and other regulatory compliance issues that affect data management and utilisation.
• An understanding of the Gift aid scheme and relevant legislation.

This is a home-based role, with the requirement to attend the head office in Buckhurst Hill once every 2 weeks. Travel expenses for this will be covered.

There is a requirement for the job holder to be a practicing Christian as functions within this role will require knowledge and personal experience of the Christian faith.

The Connection at St. Martins is based in the heart of London, near Charing Cross Station and Trafalgar Square. The Connection has been helping homeless people since the First World War and is one of London’s largest homelessness charities. The Connection helps thousands of people each year through delivery of services for rough sleepers and people who are vulnerably housed.

Our services include:

• A Day Centre supporting 2500 people a year to engage in mainstream services.

• A Night Centre providing 750 people a year with access to emergency accommodation.

• Advice for 900 people a year so that they can access housing and improve wellbeing.

• Enterprise and Employment helping 700 people a year to move into work, learning and volunteering.

Our new strategy from April 2018 includes our aim to develop our services in new ways. This includes implementing a strengths-based approach to client work, consolidating the implementation of a new service model, creating better pathways for clients into health and treatment services and improving our systems to demonstrate impact. Along with a number of other developments, we have created a new ‘Knowledge and Innovation Team’ which works alongside the direct service delivery teams to act as the ‘engine room’ for innovation, quality assurance and best practice. The team takes a lead on areas of work including evidence and impact, volunteer development, policy and good practice, advocacy and client involvement. In 2019, The Connection began using the ‘In-form’ (salesforce-based) client database.

The Data Analyst role will perform a key function in the Knowledge and Innovation Team, drawing on the Inform database and other sources of information to ensure all parts of the charity have access to the data they require to fulfil their roles.

About you:

This role requires someone with the ability to use and interpret quantitative data and databases and the ability to explain quantitative data to non-technical audiences. You will be able to support colleagues to develop their abilities to collect, use and interpret quantitative information confidently. You will also have experience of gathering and synthesising data from multiple sources and the ability to communicate their conclusions orally and in writing.

You will be passionate about the value of data as an asset to shape improvements to services for clients in a busy and dynamic charity. Finally you will enjoy working with colleagues (including clients and frontline workers).

So, are you ready to take on this exciting opportunity?

To apply, you will need to submit an application form. Please read and then complete the application form ensuring that you have clearly demonstrated you meet the requirements of the role set out in the person specification.

Closing date: Friday 6th December 2019

Interview date: Wednesday 18th December and Thursday 19th December 2019.

This is a 12 Month Fixed Term Contract.

Data Analyst - City Bridge Trust

£35,090 - £39,680 per annum inclusive of London Weighting

Ref: TC750

Join the City of Insight-Deliverers

About us

Managed by the City of London Corporation, City Bridge Trust is London’s largest independent funder. We make approximately 200 multi-year grant awards a year, totalling £20m, with the goal of reducing inequalities and growing stronger, more resilient communities in London. We also provide non-financial support for grant holders. We’re keen to ensure we make the best use of our funds and that means collecting, analysing, using and sharing evidence drawn from our grant-making and wider philanthropic activities.

The role

Joining our newly established Impact and Learning Team, you’ll build on current data analytics systems and help to shape a dedicated function. This is a role that will grow with you as you improve the depth of our analysis and use it to inform internal learning and decision-making. You will also help us integrate external data and insights to better understand our findings and anticipate trends. We want to be confident in the quality of our data and in how we draw conclusions, share insights and benchmark what we find.

About you

You’ll bring sound experience of working in an analytics role, where you’ll have determined data methodologies and provided detailed analysis and insights to shape organisational decision-making. Experience of scoping and managing data analytics projects is key. Your engaging communications style mean you can ‘tell the story’ behind data and clearly convey technical concepts to non-specialists, both in writing and in person. Like us, you’ll be passionate about the value of data as an asset that can drive social change.

Closing date Noon, 5 December 2019.

The CBT team works flexibly and welcomes applications on the basis of job share.

We’re committed to equal opportunities at The City of London, and we welcome applications from all sections of the community.

Your new company
National health charity are seeking a Research Data Analyst to join their London office on a temporary basis for 12 weeks initially. The role of the Research Data Analyst supports the analytical part of several transformational projects.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Standing Together Against Domestic Violence (STADV) is a UK charity bringing communities together to end domestic abuse. 

We support organisations, including community and faith-based partners, criminal justice partners, housing, social services, healthcare workers and charities, to identify and respond effectively together to domestic abuse. Our aim is to help these communities, services and agencies to work in partnership, so that people receive the best support at the time they need it. We do this through an approach that we pioneered, called the Coordinated Community Response. This response brings services together to ensure local systems truly keep survivors safe, hold abusers to account, and prevent domestic abuse. Our CCR model is now widely accepted as best practice.

Harmful practices are still an underreported abuse, and this post has been created to help focus the work within the Tri-borough. This role is to map the variety of community groups and statutory services working around ‘Harmful Practices. To develop and support data collection and analysis of the ‘Harmful Practice’ work, and to aid the day to day practice of the Harmful Practice Operational Group. Also, to train local community groups to improve their response to Harmful Practice, producing and promoting dissemination of the impact of a Coordinated Community Response (CCR) work related to ‘Harmful Practices’ in the 3 boroughs. 

We welcome and encourage applications from Black, Asian and Minority Ethnic (BAME) candidates.

Contract: 6 months Fixed-Term

CLOSING DATE FOR COMPLETED APPLICATIONS: 08:00am, Monday 25th November 2019

Interview: To be held on Tuesday, 3rd December 2019

To apply: Please download the application pack available on our website.

Fixed term contract - 18 months

Based Central Birmingham

The role

At the Canal & River Trust, we believe that life is better by water. We take care of 2,000 miles of canals and rivers, and those waterways have a vital role in the health and wellbeing of local communities and economies. Every role here plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better. And your role is no exception.

A new position within the team, our CRM Data Manager will ensure that our charity’s data management practices are consistent, reliable, and first-in-class. Reviewing a system that handles customer data from waterways up and down the country, you’ll make sure that we’re equipped to deal with complex, varied data sets. You’ll define our data structure and run regular audits to make sure it’s well-maintained. You’ll improve our handling processes wherever you can – and you’ll even help colleagues understand data management, ensuring everyone knows all they need to about data integrity.

The most exciting thing? Because you’re joining us in a new role, at a time when we’re reviewing how we handle our data, this is your chance to implement your own vision. If you’ve got the drive to improve what we do, it’s the perfect opportunity to make change and help us provide an even better service, as we work to protect the UK’s waterways.

What we look for

It goes without saying that you’ve got a wealth of knowledge when it comes to data management. You’re experienced in implementing systems, in handling collation, and in making sure data management systems are in line with wider GDPR policy. You’ve got a real eye for detail, ensuring accurate data entry, and you’ve honed your skills in both SQL and Excel data manipulation.

But ultimately, it’s not just about your data management expertise. It’s also about how you support your team. A natural communicator, you can clearly and confidently put your ideas across for any audience, whether it’s colleagues or stakeholders, and you know that great co-operation makes your whole team stronger. That’s why you share your advice and experience wherever you can, to nurture high standards across our organisation. And in the end, you’re proud that your efforts mean a better service for our customers, and for every community that uses the waterways.

The impact you’ll have

The waterways we look after contribute to the health and wellbeing of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. These historic, natural and cultural assets form part of the strategic and local green-blue infrastructure network, linking urban and rural communities as well as habitats. Our waterways are on the doorstep of 8 million people and reach some of the most deprived communities within the UK. By caring for our waterways and promoting their use we believe we can improve the wellbeing of our nation. Come and be part of it.

Our diversity

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

To find out more and apply, visit our website.

Please quote reference 2019-6019 when applying.

Closing date for applications: 24th November 2019.

Interviews will be held on 5th December 2019 in Birmingham.  Candidates must be available on this date to attend.

Data Manager

Salary: £40,000 pro rata

Duration: 21hrs per week, 12 month fix term contract

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.
Our service is on the front line of both homelessness prevention and the local response to rough sleeping. Beginning with the volunteer led triage assessment process that begins in our Welcome Area, clients are allocated according to specialisms in the team covering preventative work and support for rough sleepers. The main emphasis in the service is to do everything possible to move people into appropriate accommodation in a borough, community or country in which they have rights and entitlements to services.  This work is often done in partnership with other organisations, some of which are funded to help people move away from a life on the streets or which may operate in other sectors such as health. 

The ideal candidate 

You will have previous experience of successfully developing, implementing and maintaining a database that operates effectively across a range of service and project types to provide consistent, accurate and relevant outcome and impact analysis. You have excellent organisational and planning skills, with the ability to work autonomously with minimal supervision.  You have great interpersonal skills and the ability to engage with a wide range of people.  You have a commercial edge to your approach, as well as a real interest in social justice. You enjoy working flexibly in a small team, responding to varying demands from time to time.

For an application pack, please visit our website.

The deadline for applications is 29th November 2019
Interviews will take place 9th and 10th December 2019

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Insight Analyst

As an Insight Analyst, you’ll draft and prepare reports and analysis to help develop and inform the design of RNIB’s services, customer journeys and income.

Insight Analyst Responsibilities:

- Identify analysis needs and utilising customer databases to produce insight, which contribute to the design, development, implementation and evaluation of projects around the organisation.
- Interrogate the supporter databases to produce analysis that inform Fundraising plans and strategy. For example, supporter financial value, supporter profiling and retention/acquisition activity.
- Present and communicate analysis to the relevant audiences.
- Work with data insight tools and practises, including R / Python, SQL, SPSS, Excel, FastStats and Crystal Reports.
- Interface as required with external suppliers to import / export data ensuring data accuracy and advise on data management information requirements.
- Work closely with the Data, Knowledge and Information team to increase the quality and value of data.

Insight Analyst Requirements:

- Knowledge of Customer Relationship Management database systems.
- Experience of using database systems for analysis / evaluation, production of reports, selections and information management – within a fundraising, sales, customer insight or marketing environment.
- Advanced knowledge and experience of MS Word, MS Excel, MS Access, Crystal Reports or similar.
- Ability to lead discussions / meetings to solve problems and develop others’ understanding of database analysis.
- Ability to use relational databases and data analysis software and apply them effectively, including the extraction and analysis of meaningful data.
- Must be prepared to travel and attend meetings and training as required which might involve occasional overnight stays.
- Desirable: Knowledge or experience in the use of econometric/statistic modelling and machine learning.

About RNIB Royal National Institute of Blind People:

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

Location: London, WC1H 9NE

Job type: Full Time, Permanent, 36 hours per week

Salary: between £29,085 and £38,074 per annum depending on experience

You may have experience of the following: Data Analyst, Information Analyst, MI Analyst, Management Information Analyst, Research Analyst, Market Research Analysis, Market Research Analyst, Data Analysis, Customer Insight Analyst, Customer Insight Data Analyst, Marketing Analyst, Marketing Insight, Customer and Market Insight Analyst, Data Insight Analyst, Insight Analyst, etc.

Ref: 90158

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.

We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.

As part of our new Catalyst programme we are looking to hire an experienced and enthusiastic Data Officer. Your primary responsibility will be to support the Head of Strategic Development and Impact with the creation and implementation of Monitoring and Evaluation (M&E) tools for the Catalyst project, as well as data management and analysis support across the organisation to support reporting and input into the National Best Practice guide. The Catalyst project is new to Breaking Barriers, and therefore we expect the responsibilities of the Data Officer role to change and grow in line with the programme development.

Full job description attached.

Do you understand the importance of quality data for an organisation? Are you able to provide real insight from data to create positive change?

Prospectus is delighted to be working exclusively with VSO to support their search for a new Data and Insight Analyst. VSO is the world's leading development organisation that works through volunteers to fight poverty. They are unique in the way they bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion.

This exciting new role will be instrumental in delivering reporting, analysis, insight and recommendations that influence strategy, increase organisational effectiveness and performance, and build their understanding of a wide range of supporters. You will design, develop and produce regular reports to analyse campaign results and supporter journeys to provide engaging and actionable trends and insights. You will also assist with the implementation of robust procedures and documentation that ensure analysis and reports can be produced by other team members and understood and accessed by clients. Providing technical support and expertise to ensure the importance of data quality is also a big part of this role.

To be a successful Data and Insight Analyst it is essential to have knowledge of Power BI, SQL and CRM systems such as Raiser's Edge/Salesforce. You will also be comfortable using reporting and analysis to influence and improve organisational strategy. You will have great analytical skills and be able to communicate effectively to non-technical colleagues.

In return for your skill, they also offer additional benefits:

- A friendly and supportive office environment
- Opportunities for flexible working and working from home
- Generous annual leave of 37 days (inclusive of public holidays)
- Competitive pension with Scottish Widows (matched at 5%)
- Cycle to work scheme
- Free parking
- Lockers and shower facilities
- Fun free lunch time activities like boot camp
- Professional development
- Employee and Volunteer Assistance Programme offering free, confidential support and guidance on a wide range of topics from money matters to legal issues, as well as counselling and a helpline.

A full job description will be provided to candidates shortlisted by Prospectus.

Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.

About the role

We have an exciting opportunity for an experienced SQL Developer to join our Data Services Team at a time of growth and change for the charity. We have bold ambitions for the next couple of years as we go into a new strategy, and key to our work is moving from Legacy systems to a modern data and application architecture which supports communications, customer/supporter relationships, reporting and insight.

You’ll be core to the work that will support our approach to providing a single customer view,  whilst also delivering developments that support business as usual during the migration period, and require a mix of both old and new technologies. You’ll also be directly involved in the provision of reports. All of these support communications with our various external audiences and have a direct impact on the lives of people affected by Parkinson’s.  You’ll work closely with other members of the Data Services Team (including the Senior Data Visualisation Analyst), Business Change Team, and stakeholders from around the organisation. 

What you'll do:

• Plan, implement and deliver complex data driven projects
• Implement data warehouse solutions using modern technology to support analysis and the charity’s strategic goals 
• Design and develop repeatable processes using Extract, Transform and Load (ETL) tools to move data to and from various systems, using both traditional and new technologies

What you'll bring:

• Proven experience of data warehouse development 
• Proven experience of ETL tools
• Advanced knowledge of SQL Server
• Experience of Python programming language

This is an exciting time for Parkinson’s UK and we would love you to join us!

The selection process will take place over three separate stages which will involve a:

• telephone interview
• technical scenario
• formal interview

Telephone interviews will be held on Friday 29 November 2019.

Parkinson's UK promotes a healthy work life balance with generous holiday allowance, flexi-time and flexible working.For more information on our benefits, please visit our website.

Location: Flexible

Salary: UK £50,350-£59,325 per annum, plus generous benefits 

London £55,385-£65,258 per annum, plus generous benefits      

The Organisation

The National Lottery Community Fund distributes almost £500m a year to communities across the UK, raised by players of the National Lottery. With the funding given supporting a wide range of projects across health, educational, environmental, and charitable projects, grants can range from as little as £500 to multi million pound programmes.      

The scale and diversity of The Fund's activity produces grant-making information of exceptional scope, richness and complexity. This certainly brings its own challenges, but it also means that there are very significant opportunities to help catalyse change and to make the most of this information for the benefit of their customers.      

They now have an exciting opportunity for a Head of Data Analysis to join the Information Team. The Team has a UK-wide remit to transform the way they think about and use their data through an ambitious programme of change being developed within a fast-moving and demanding information environment.      

The Role

This is a high-profile job. Leading a small, highly performing, specialist Information team, you'll be the centre of focus for the integrity, consistency, accuracy and application of information about their funding. You will use the Fund's new information systems and leverage innovative text mining technologies to make the most of our data reporting system and leverage text-mining technologies to make the most of existing data. Making this information accessible is critical to encouraging the sense of enquiry and curiosity that underpins better decision-making, and you will act as an advocate internally in this area.      

 The Person

You will lead by example, guiding and mentoring your team and helping to develop a cross-team functional network of like-minded colleagues throughout the Fund to improve our capacity. Experience of managing a data or statistical analysis function is therefore key, along with experience of informal/dotted-line relationships with multi-disciplinary teams. A high level of technical competence is assumed for this role. You'll have expertise in data analysis/segmentation, and be comfortable working to SLAs. You'll also have managed consultants, internal and external suppliers, and team or project budgets.      

Your excellent communication and people skills will give you the confidence to collaborate proactively and effectively with colleagues at all levels throughout and beyond the Fund. We'll be looking for evidence that you can bring about collaborative evidence-based change.      

As this is an active, engaging role, some travel to the Fund's various offices will be necessary.   This role can be based in any of their offices throughout the country. London, Birmingham, Newcastle, Manchester, Leeds, Exeter, Cardiff, Glasgow, Belfast or Newtown   

To Apply

If you think that you are the person we are looking for then please click on the link below to read the full role profile and to complete our online application.      

We are assessing applications on a rolling basis so would encourage sending your application as soon as possible. Please submit your CV in Word format via the "Apply Now" button along with a supporting statement; this should describe how your experience and skills meet the requirements of the job description and should be no longer than two sides of A4.  

To submit your application, click on 'Make an application' and complete all relevant fields on the online application form.