Data And Impact Officer Jobs in Birmingham

Our Policy and Public Affairs Officer will work with CIEH colleagues and members, other relevant partner organisations and with Government across England, Wales and Northern Ireland, to ensure that the voice of environmental health is heard and understood. You'll support the delivery of our strategy, ensure that our policy positions have the right impact, create campaign content and manage key processes. This is a great opportunity for someone looking to develop their career in policy and public affairs.

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

#operations #operations manager #senior operations manager

This Suicide Liaison Manager will manage a team of Suicide Liaison Workers, a CYP Counsellor and work with a team of volunteers who deliver support to adults, children and young people who are bereaved by suicide in Hampshire, Southampton, Portsmouth, and the Isle of Wight. The post holder will implement and monitor the day-to-day operations of the service in line with contractual obligations, ensuring grieving people can access a range of high-quality bereavement support and are informed about the services available to them.

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

Please be advised that if you do not hear from us by 14th April 2025, unfortunately on this occasion you have not been shortlisted. Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit. 

Criminal Record Checks:

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

 Applicants in England and Wales: DBS Code of Practice

 Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

CEO

We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.

Position: CEO

Salary: £65,575 – £68,854 depending on experience. 

Location: Fully remote, working from home, with some travel. 

Contract: Permanent. 

Hours: 35 hours per week.  Flexibility regarding working pattern. 

Closing date: 9am, Friday 11 April 2025 

Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May. 

The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.

That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!

You’ll be responsible for: 

· Driving the delivery of our strategy and vision of making data work for nature.

· Developing and maintaining excellent relationships with our partners, funders and stakeholders.

· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.

We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.

The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.

We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK).  The post holder may be required to work occasional weekends and evenings. 

Applicants must reside in the UK and be eligible to work in the UK. 

We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.   

When applying, if possible, please also complete and return the EDI Recruitment Questionnaire.  This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

CV's will not be accepted.  Applicants must complete and submit thier application form via the HR portal.

PURPOSE OF THE ROLE:

To ensure that the Springfield Project communicates effectively with all stakeholders including service users, staff, volunteers, partner organisations, funders, members of the local community and other interested parties. 

DUTIES AND RESPONSIBILITIES:
Communications review
· To implement the findings of the recent communications strategy review with service users
· To oversee the production of two new videos which showcase the work of the Project, commissioning an external video production company.
· To oversee the production of new physical communications material such as banners and artwork
· To develop new and interesting ways of communicating our story to a range of audiences.
· To work with commissioned artists, printers and publishers as and when required.
· To refresh and review the Project Communications Strategy.
· To deliver marketing and PR campaigns for The Springfield Project.
· To oversee all marketing/PR materials and quality assure external communications undertaken by colleagues.
· To maintain the website and ensure that it provides the right information in the right way.
· To moderate, maintain and oversee the Project’s Facebook, LinkedIn and Instagram pages including responding appropriately to Customer comments and queries.
· To produce reports evidencing the impact of our services tailored to specific audiences.
· To handle media relations and support Project leaders to represent the Project to the press and other media as and when required. 
Other
· To supervise and support volunteers who assist with communications
· To carry out any other associated duties appropriate to the grade of the post, as may be required.
· To attend relevant and mandatory training courses.
 
This is a developing role – other responsibilities may be taken on as the role develops.

WORKING CONTEXT
The post holder will be expected to understand the developing nature of the role within the Project.  The post holder will be a member of the Project staff and will be expected to attend staff meetings and training days for the team. 
EQUAL OPPORTUNITIES
The post holder will adhere to the Project’s Equal Opportunities Policy in all aspects of service delivery, actively promoting services to meet the needs of disadvantaged and minority groups. 
CHILD PROTECTION
The post holder will be expected to work within the Project‘s Child Protection Procedures, which are informed by the policy and procedures of the Birmingham Safeguarding Board. 
DATA PROTECTION
The postholder will be expected to work within the Data Protection Act 2018 and the requirements of Project’s policies.

HEALTH AND SAFETY
The post holder is expected to work within the statutory and Project’s health and safety requirements.   

SUPERVISION RECEIVED:
1. Line Manager: Rosalyn Clare, Project Development Manager
2. Level of Supervision:Frequent and regular supervision as the role develops until competency established. Then left to work within established guidelines with regular supervision.

Benefits

29 days annual leave plus 4 days concessionary days (over Christmas) plus bank holidays. Pro rated for part time staff.
Employee assistance programme
Company pension
Option to join BHSF health cash plan

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 8th April 2025.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Girls’ Network aspires to reach more girls and increase the impact we have, so the importance of a strategic, effective and evidence-based monitoring and evaluation system is paramount. The Monitoring, Evaluation, Research & Learning (MERL) Manager will ensure thoughtful, intelligent and consistent collection, collation and analysis of data which has the potential to publicly represent our girls’ needs and their aspirations.

Key roles and responsibilities

Monitoring and Evaluation (M&E)

• Develop and employ monitoring systems to support high-quality programme implementation.
• Maintain and employ existing data-collection and evaluation systems to evaluate past and ongoing programmes.
• Calculate impact indicators and support data-driven organisational decision- making.
• Management of our CRM systems to support the Fundraising Team with monitoring of their application pipelines.
• Further the organisation’s current potential to meaningfully contribute to public discourse on the experience of teenage girls in the UK, on social mobility, and on the future of women’s leadership using available and newly created resources, data and insights.
• Develop the above evaluation and research into recommendations; working with the team and independently to inform and plan the creation and implementation of a monitoring system for our impact process, based on evaluation findings, industry research, and overall strategy and objectives.
• Work with the Communications Manager to develop / create the visual design and communication strategy for M&E systems so as to engage stakeholders and to empower our team and our girls.
• Internally and externally champion the use of our impact data to influence broader discourse and policy on the experience of teenage girls in the UK, social mobility, and the future of women’s leadership.
• Identify and understand different stakeholders' needs for monitoring and impact data.
• Manage external consultants and other stakeholders to support evaluations of particular projects as required.
• Understand M&E technology solutions, with a specific focus on gender equity and gender justice.

Learning and Research

• Working with Fundraising colleagues, regularly update the charity's Case for Support, reviewing the latest evidence and data on social mobility, the experience of teenage girls in the UK, and the future of women’s leadership, among wider gender issues.
• Design and deliver engaging whole-team training to enable new monitoring and impact collection processes to be carried out effectively at all levels.
• Working with the People and Culture Manager, promote and model a culture of learning and continuous development within the organisation, by employing and complementing existing systems.

Reporting

• Prepare and present status reports for grant-giving bodies (such as The Millby Foundation) according to the requirements of the grant.
• Prepare and present regular status reports for the CEO, and the board of trustees, as required.
• Contribute up-to-date data and insights to the annual report as well as to other grant and donor reporting.
• Work collaboratively with the Fundraising Team to identify upcoming reporting deadlines to funders.
• Creating clear overviews of the impact data collected in evaluation surveys, for the Fundraising and Programme teams to disseminate to funders and partner schools.
• Support the senior leadership, finance, and fundraising team, by calculating and reporting on social return on investment.

Database/CRM (Salesforce) management

• Manage user access and permissions in order to maintain data security and safeguard sensitive information.
• Create and maintain documentation to support both technical and non- technical data processes.
• Regularly evaluate and update Salesforce objects, automations, and other features as needed in response to business need, staying up-to-date on Salesforce functionality and recommending improvements to SLT.
• Staff support via developing and reviewing Salesforce training, establishing relationships, and managing Salesforce queries ad-hoc and in regular clinics.
• Maintain and develop Salesforce reports and dashboards to monitor data quality.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

Essential skills, knowledge and attributes

• Strong analytical and research skills, with the ability to effectively employ, interpret and summarise qualitative and quantitative data from multiple sources.
• Highly organised with excellent database management skills.
• Proficiency in MS Word, MS Excel, Powerpoint and Gsuite docs.
• Adaptable and flexible working style as well as experience of developing work plans that help you manage multiple and changing priorities, on time and within budget.
• Proactive in identifying and solving problems, curious and with great attention to detail.
• Excellent communication skills (verbal and written).
• Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality.
• Experience managing and using Salesforce or similar CRMs.

Desirable skills, knowledge and attributes

• Knowledge of data visualization software.
• Salesforce administrator certification or other relevant qualifications.
• Knowledge of Zapier or similar web-based automation tools.
• An understanding of Monitoring and Evaluation technology solutions.
• An interest in social equity and justice.
• Understanding of or experience of working from home.
• Experience of working in a small charity.

For more information, please download the candidate pack and apply via our website.

Could you be our Fundraising and Communications Officer? 

Would you like to help those affected by disasters in the UK, when it matters most? Make a big difference within our small team as a Fundraising and Communications Officer.

If you’re an excellent communicator with strong research, project management and relationship-building skills, then we’d love to hear from you! 

When a national emergency arises, we act fast to raise funds for those impacted to help with their physical, psychological, and practical needs. Our first appeal, the Coronavirus Appeal raised £100 million for those affected by the pandemic.

Outside of emergencies, we work closely with survivors of past disasters, influence government policies, and help to drive positive change in the response and resilience landscape. 

The role

We are looking for a dynamic and creative Fundraising and Communications Officer who can help us to make a difference to people’s lives when national emergencies arise in the UK. That could be a flood, fire, act of terror or tragic accident - but whatever it is, you’ll be playing a vital supporting role in helping those affected to recover and rebuild their lives.

Working in to the Head of Fundraising (HoF) and Communications colleagues, you’ll help to implement our fundraising strategy, which encompasses relationships with corporate and major donors, and Trusts and Foundations, as well as public fundraising initiatives.

During UK disasters you’ll support our nationwide public-facing fundraising appeals to meet the needs of those affected. Outside of appeals you’ll help to build strong relationships with supporters, and deliver engaging campaigns and events across a range of channels.

How to apply

• Please download and read the full job description for important details
• Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter by Friday 4th April

Salary: £50,000-£55,000 per annum pro-rata, plus additional £2,000 London weighting if applicable 

Contract type: 12-month maternity cover; part-time (21 hours per week). 

Location: London or Birmingham 

Hybrid: This role requires travel across our 3 regions to support programme delivery and quality assurance. Envision does operate hybrid working policy and flexibility to work from home. 

About the role 

This is an exciting opportunity to lead the Programmes and Impact (P&I) Team through the second year of the current Impact Strategy, which focuses on strengthening our approach to quality assurance, sustaining the consistent delivery of our existing impact management systems, and reviewing and standardising our Long-Term Outcomes framework. 

As Director of Programmes and Impact (maternity cover), you will oversee the training, delivery and continuous improvement of our core programme, ensuring it is delivered consistently and well. You will manage the Programmes and Impact team to meet all impact management and quality assurance targets for the 2025/26 programme year.

We have a clear and focused mission and plan, a strong record of success, and a dynamic team and culture. You will be the leading voice on maintaining our strong culture of impact across the organisation. 

As a core member of the senior management team (SMT), you will work closely with the Board, CEO, and senior colleagues to drive forward our growth and impact strategy as well as sustain our organisational culture. 

You will also serve as the Designated Safeguarding Lead (DSL), ensuring the safety of our young people and staff through strong policy implementation and ongoing monitoring. In this role you’ll be supported by our Safeguarding trustee and the wider safeguarding team. 

We are seeking an inspiring leader who can champion our impact strategy, drive excellence in programme delivery, and empower their team to be collaborative and creative to achieve our goals. You will be passionate about the transformative power of Essential Skills for young people from underrepresented backgrounds and committed to advocating for greater focus and funding in this space. You will ideally have a history of strengthening programmes and quality assurance processes in cross regional organisations, during a time of growth. 

Responsibilities – the Director of Programme and Impact will: 

• Ensure consistent and high-quality national programme delivery
• Lead on impact management
• Lead on safeguarding as Designated Safeguarding Lead (DSL)
• Provide strategic leadership as a member of SMT

Essential Experience, Knowledge and Competencies: 

• Senior leadership experience in programme delivery, impact management, or quality assurance, including team management and professional development
• Expertise in impact management, including data analysis and using insights to drive programme quality
• Experience designing and delivering training and quality assurance processes for programmes teams
• Experience of implementing safeguarding processes, policies, and training, ideally as a Designated Safeguarding Lead.
• Strong strategic thinking, problem-solving and stakeholder management skills, with experience engaging senior leadership and trustees.
• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture​

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.

Please note:

-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.

- We will be interviewing as we go along, so early applicants are encouraged.

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week. 

When in the office you will be based in our Birmingham, Cardiff or Glasgow office. This where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected. 

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. More details can be found in the Staff Handbook.

Ideal start date: 28th April or as otherwise agreed with candidate. 

The Opportunity

The postholder will be responsible for supporting the delivery of our Aspiring Professionals Programme for our young people and for our volunteers and employer partners. Approximately 80% of this role will be allocated to providing administrative support for the mentoring (volunteering) provision with occasional in person support on events required.

1. Project Delivery Support
• Support the delivery of key projects including mentoring recruitment, Disclosure and Barring Service (DBS)/Protecting Vulnerable Group (PVG) checks, mentor matching, and mentor-related event provision.

• Support the delivery of key services delivered to participants and employer partners.   

• Utilise tools and technologies to conduct your work effectively and efficiently such as Excel, our mentoring platform and Customer Relationship Management (CRM) systems.

• Deliver on allocated student/mentoring (online/in-person) events, formally presenting content to a high standard and in line with Social Mobility Foundation messaging. 

• Contribute to team meetings, sharing ideas and collaborating to solve problems creatively. 

2. Monitoring and Evaluation 
• Follow established procedures to monitor the progress of your work area, using accurate data to inform decisions
 
• Reflect on your work areas at key points in time, offering suggestions for efficiencies and process improvement 

• Contribute to evaluation for key work areas 

3. Stakeholder Management  
• Handle and follow-up enquiries (from predominantly students and mentors) promptly and professionally

4. Activity Delivery 
• Support the delivery of the mentoring provision by undertaking a range of general administrative tasks 

• Support with the coordination, organisation, logistics and delivery of mentoring events; internships and in-person residential programmes for students 

• Liaise with external stakeholders and third parties to arrange events, secure venues and speakers  

• Stay on-site for day and overnight visits, when needed  

Need to know:

• IT skills  
• Basic Microsoft Office Suite 
• Presentation skills  
• A basic understanding of the barriers young people face in accessing university and careers  

Able to:
• Carry out administrative tasks such as gathering data, preparing reports, database management and clerical work to meet the charity's needs
• Maintain records and produce clear written and oral reports
• Stay on-site for day and overnight visits, when needed 
 

Benefits

Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).

Other benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.
 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59 BST on Monday 31st March.
 

1.  Why would you like to work at the Social Mobility Foundation?
2. What makes you a suitable candidate for this role?

Please note that generic applications and CV’s will not be considered. 

Interviews: First round interviews will take place between the 10th and 15th April with slots throughout the working day.

A brilliant opportunity to lead a small charity delivering impact where it matters for people with musculoskeletal (MSK) conditions.

The Arthritis and Musculoskeletal Alliance (ARMA) exists to improve MSK services in the UK. We are a membership organisation which brings together patient, research and healthcare professional organisations working in MSK health. Working together as an alliance we have a powerful voice to influence policy and improve standards of care across the UK.

After an incredibly successful 8 years at the helm, our CEO Sue Brown will be stepping down at the end of May.

We are looking for someone with a strong background in healthcare policy and campaigning who is confident engaging senior stakeholders in the NHS, Government, arms-length bodies and industry. You should be a natural relationship builder who is comfortable working with member organisations.

If this sounds like you, then please get in touch. We would love to hear from you. Click the Quick Apply button below. You will need to submit your CV together with a two-page cover letter explaining your interest in the role - don’t forget to address the person specification in your letter. Deadline for applications 10am on 27th March 2025.

Interviews will be held as follows:

Stage 1 (In person, Central London location): Monday 7th April 2025

Stage 2 (Virtual): Monday 14th April 2025

The Benefits

· Salary up to £55,000 p.a. for 28 hours work per week

· Employer pension contribution of 5%

· 20 days annual leave plus bank holidays and 3 additional days leave between Christmas and New Year

 Thank you for your interest in ARMA! 

We are looking for an experienced Communications Officer, with a strategic mindset and passion for crafting compelling campaigns and content which inspires action to join our team and play a pivotal role in shaping and sharing the story of the Award’s international impact.

In this role, you’ll bring to life the experiences of young people undertaking the Award, showcasing its global influence and the transformative power of non-formal education and learning. You’ll design and execute creative campaigns, produce dynamic multimedia content, and develop narratives that connect to wider themes across society.

You’ll work closely with teams across the Foundation as well as our international network of Operators, equipping them with the tools and confidence to maximise their communications efforts. Whether crafting engaging social media content, producing impactful video stories, or coordinating high-profile marketing initiatives, your work will drive awareness, engagement, and participation in the Award.

Key Responsibilities

• Content creation and storytelling: develop a diverse range of multimedia content including video, visual templates and assets, marketing materials, infographics, and written case studies that highlight the Award’s impact and align with broader strategic objectives.
• Creative campaign development: plan and execute innovative communications campaigns that resonate with global audiences, ensuring messages are compelling and strategically aligned with the Award’s mission.
• Digital and social media management: lead the day-to-day management of our digital platforms (website, social media channels), optimising content for engagement and reach while analysing performance data to refine strategies.
• Capacity building and support: empower Operators by collaborating with them to champion communications best practices and deliver effective storytelling.
• Brand and messaging coordination: maintain a cohesive brand voice and visual identity across all communications channels, ensuring consistency and impact.
• Internal coordination: work alongside Fundraising, Events, and Operations teams to develop materials that support their objectives while reinforcing the overarching narrative of the Award.
• Strategic planning: developing campaigns nd messaging that are backed up by a clear Theory of Change, and underpinned with a communications calendar, internal coordination and forward-planning.

About Us:

Thank you for your interest in our PA to CEO role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 rescued animals at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 80,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to other charities in Romania and approx 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered thousands cats and dogs, significantly impacting Romania's severe overpopulation of animals.

Job Overview:

As the Personal Assistant to the CEO, you will play a crucial role in ensuring the smooth operation of our organisation. Working in a remote capacity (for now), you will be responsible for executive support, efficient communication, and organisational tasks, helping the CEO focus on strategic initiatives.

Key Responsibilities:

Executive Support:

Provide one-to-one support to the CEO, reporting directly to them.

Manage and organise the CEO's diary, optimising their time for effective work.

Communication:

Facilitate effective communication between ROLDA branches, partners, collaborators, sponsors, and other entities connected to the CEO.

Attend video calls, forums, and meetings on behalf of the CEO, communicating messages as agreed in advance and reporting back the outcomes.

Advisory Role:

Offer professional advice, executive administration support, and assistance to the CEO to enhance effectiveness.

Time Management:

Ensure the CEO's schedule is followed and respected.

Anticipate and advise the CEO on necessary activities to enhance productivity.

Documentation and Record-Keeping:

Keep CEO files, projects, and records up-to-date and organised.

Meeting Coordination:

Attend meetings and create minutes for board or other organizational meetings.

Secondary Responsibilities:

Include admin, CRM and staff related tasks (phone calls, manage PO Box, manage donor correspondence and donor data management etc)

Experience required:

- Proven experience as a Personal Assistant or Executive Assistant.

- Excellent organisational and time-management skills.

- Strong written and verbal communication skills in English.

- Ability to work independently and remotely.

- Well-connected in the animal welfare sector is an advantage.

Benefits

• Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
• Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
• Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
• Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experience.

Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer during a pivotal time for the CDFI sector.

Role Purpose:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results, overcome challenges and obstacles, and are a committed team player, with a can-do attitude, we want to hear from you!

The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.

The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.

Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.

The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.

Key Responsibilities:

• Assisting in the delivery of key work streams and projects, including the award and monitoring of grants to support capacity building and Requests for Proposal (RFPs) for training delivery.
• Supporting Programme Managers to monitor project progress, identify issues and solutions, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
• Supporting the effective and smooth running of project and programme board meeting and meetings across Responsible Finance, including schedule and arranging, developing papers, and effective minute taking.
• Supporting aspects of Responsible Finance’s communications activity including updating and generating content for the website, surveys, member and stakeholder newsletters and social media channels and supporting the effective delivery of events.
• Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, supporting policy consultation responses and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
• Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.

This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential:

• Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
• Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
• Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
• Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
• Experience supporting and co-ordinating the delivery of online and face to face events.
• Able to work with minimum supervision in a fast-paced environment.
• Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.

Desirable:

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and will have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience of creating and delivering presentations.
• Experience in developing graphics/infographics using apps such as Canva.
• Experience supporting research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful.

Location: Remote, with expenses paid travel around the UK, 6-9 times per year

Reporting To: Programme Director

Date Closes: Thursday 3rd April 

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

If you are interested in this exciting opportunity please apply via the Careers4Change website as indicated below.