Our partner is a recognised organisation working to offer greater safety to people in conflict- affected communities, and the opportunity to rebuild their lives, livelihoods and futures in the aftermath of war. They are seeking a finance manager to oversee and maintain the integrity of their Syrian programme; the role is based out of Amman, Jordan. This is a leadership position within an influential organisation, and will offer a rewarding opportunity to an individual who is open to working in a challenging environment.

Key Responsibilities

• Lead on the financial planning for the programme; in the preparation of project-specific and programme-wide budgets; developing tool & processes for better budget management and reporting; and preparing budget vs. actual analysis and commentaries.
• Manage the cashflow requirements and forecasts.
• Lead in the preparation of financial statements, donor reports, and in preparing for external and internal audits.
• Oversight of the finance function, including supervising and reviewing work of the finance team, providing guidance as required.
• Ensure that the programme office meets all statutory, regulatory and grant compliance requirements, and the financial policies and procedures are followed as per the organisational guidelines and expectations.
• Support the Regional Finance Manager in developing budgets for proposals, and in monitoring the regional business plan.

Requirements

• Qualified or part-qualified accountant with strong accounting, financial management, and reporting writing skills.
• Analytical & financial modelling skills, able to critically review complex financial data.
• Strong finance business partner, able to coordinate and review information from implementing partners.
• Grants compliance, management and reporting experience, specifically experience of managing DfID, ECHO and UN funds.
• Ability to work in a start-up environment to build and strengthen controls, and prepare for an expansion in funding
• Astute & succinct, with excellent communication skills, and demonstrable experience of working with finance and non-finance staff.
• Experience of working in a management position, and overseeing staff in person and remotely.
• Resilient and culturally sensitive, willing to work in a challenging environment.
• Previous experience of working in a finance role in a humanitarian context is highly desirable.

The role is based in Amman with travel to Turkey and other countries in the Middle East. In addition to the salary, the successful candidate will receive generous allowances and benefits. 

As Reward and Performance Manager you will bring your expertise into this organisation that encourages innovation, new ways of working and continuous improvement. You’ll be working on a number of key rewards, benefits and performance projects and support the design, development and delivery of approaches that meet organisational goals and help develop a culture in which employees feel truly valued.

The successful candidate will be an experienced human resource specialist able to lead on reward and performance and partner effectively with both the business and HR colleagues.

To be considered you will need to demonstrate proven experience in:

• Leading and providing strategic direction to the development of innovative pay, reward, recognition and benefits strategies and solutions, including annual reward process.
• Overseeing Pension and Payroll operations and aligning reward and benefits policies with regulations.
• Managing relationships and negotiating contracts with third party providers relating to reward, benefits and performance.
• Leading on the design, development and embedding of performance management strategies and annual performance cycles. 
• Utilising data, MI and analytics to provide expert advice, insight and benchmarking to support remuneration, compensation and performance related decisions. 

Join the Bliss family and help us give babies born premature or sick the best chance of survival and quality of life.

Bliss is an award winning, digital first organisation looking for a Communications Manager to lead a dynamic and ambitious Communications Team.

You will have broad communications experience, in particular in digital and strategic marketing, and a strong track record of developing and delivering successful, integrated campaigns to meet fundraising, campaigns and service delivery targets. The ideal candidate will also be able to demonstrate the following skills and experience:

• Broad experience and understanding of the full range of communications tools and channels, with specific expertise in strategic marketing and digital development
• A track record of developing and implementing successful communications strategies and plans
• An ability to analyse and segment audiences and tailor communications and key messages accordingly
• Strong experience of managing and leading a multidisciplinary team to meet objectives and deliver success, including ability to lead and develop team members
• Excellent verbal and written communication skills
• Brand management experience including delivering materials to a high standard
• Experience of raising the profile of an organisation through the media

This is a fantastic opportunity for someone to drive continued excellence and innovation in this varied and creative role.

For more details please view the job description and person specification attached to this advert and also available on our website.

Why work for Bliss?

Bliss values and celebrates the work of its Communications Team and our organisation’s strategy prioritises digital.

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:

• 25 days paid holiday (pro-rata for part-time employees)
• Flexible working practices such as flexi-time working hours and time off in lieu (TOIL)
• Relaxed work life and dress code
• A contributory Bliss pension scheme
• Interest free annual season ticket loans
• Company and statutory sick pay scheme
• Compassionate leave
• Time off for volunteering
• Salary sacrifice schemes (bike to work, payroll giving)
• Access to 24x7 free Employee Assistance Programme
• Family friendly policies
• Learning and development via peer to peer, blended, cascaded and self-directed learning
• Mentoring and coaching

How to apply

Interested applicants are requested to submit the following documents:

• CV
• Supporting statement explaining how you meet the criteria in the person specification
• Equal opportunities form

Recruitment Timeline

• The closing date for applications is 9am on Wednesday 15 July 2020
• The first round of interviews is provisionally scheduled for 20/21 July, and will be held via zoom video conferencing
• Second round interviews will be held week commencing 27 July

It is Bliss’ policy not to contact applicants who have not been invited for interview so if you have not heard from us by 22 July you should assume that, on this occasion, your application has been unsuccessful.

Job Purpose

As Interim Digital Integration Manager, you will be responsible for the successful onboarding
and delivery of priority data integration projects over the next six months to deliver effective and predictable digital engagement experiences for our campaigners and other supporter groups.

Key Responsibilities

• Provide technical expertise working with cross-functional teams and third parties to help onboard and project manage delivery of a range of digital integration projects, implementing an industry standard digital project management methodology.
• Manage the end-to-end process for digital integration projects including planning and defining the scope of work, stakeholder engagement, resourcing, tracking, budgeting, risk analysis and project managing implementation. This includes translating requests into tasks for internal teams and external agencies.
• Accountable for digital project delivery to cost, time and quality parameters, including the development of robust monitoring and evaluation processes to continuously improve delivery.
• Work collaboratively with colleagues to accurately scope digital solutions, researching best practice, platforms, tools and technology to meet the charity’s objectives. This includes exploring and testing the potential of digital to enhance the development and delivery of our services, campaigns or fundraising offer.
• Across projects, work closely with relevant teams to ensure website content is optimised for SEO and we’re ‘data smart’ – optimising data and data capture opportunities to deliver insight-led growth and a great online experience for all our audiences.
• Work closely with the IT, CRM and Information Governance teams to ensure digital systems are secure, aligned with the technical enterprise architecture and business continuity is maintained.
• Advise on the technical roll-out of new products and/or features to maximise the potential from our digital engagement platforms.
• Across platforms, establish the best scalable solution for the charity, including identification of areas that can be automated. 
• Cut through the ambiguity and identify the core issues to help improve internal practices.
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices

Other Duties:

• Observe and comply with Independent Age policies, including key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology.
• Ensure that all digital activities adhere to charity law, compliance/best practice, including data protection, marketing consent, vulnerability and accessibility.
• Undertake other reasonable duties as directed by the Head of Brand & Marketing, and/or Director of Policy & Communications as new needs emerge.
• This role may require occasional travel and overnight stays.

Job descriptions are not exhaustive and the post-holder will be required to undertake other duties commensurate with the level of the role.

Independent Age is committed to equality of opportunity and to eliminating discrimination and all employees are expected to adhere to the principles set out in our Equal Opportunities Policy.

Independent Age is committed to safeguarding and we expect all colleagues to share in this commitment. As part of our recruitment and selection process, we require a DBS (Disclosure and Barring Service) check for all individuals who work with our service users.

Experience & Knowledge

• Sufficient management experience in a technical integration context with strong communication skills.

• Experience of managing digital platforms and integration projects for a charity – from technical expertise to how we map user journeys and display content.
• Proven track record of CMS integration projects (ideally including Drupal).
• Background in development and technical project management.
• Strong ability to build relationships, influence and collaborate across an organisation and with third party suppliers.
• Ability to work independently and under pressure.
• Strong knowledge of legislative frameworks and governance related to digital best practice, database systems and The Data Protection Act.

• Expert knowledge of current digital landscape and emerging trends.
• Ability to provide structure in a rapidly changing environment.
• Highly motivated and with a positive attitude.
• Seeks out opportunities on a continuous basis to enhance the customer/supporter experience as they arise.

Call and Care Manager (CQC Registered Manager)     

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm Wednesday, 29th July, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager

We are expanding our existing support services for families, children and young people living with deafness, across the Merseyside region. The I CAN initiative offers an exciting opportunity to make a real difference by providing a range of support services to families from the point of a diagnosis of deafness and throughout their continuing journey.

We require an experienced manager with the passion and drive to make things happen. The role involves the coordination of a range of established services and to lead on the development and delivery of the I CAN project.
The ideal candidate will have a minimum of 3 years’ experience in the management of staff and proven success in project development and service delivery. Knowledge and understanding of D/deafness and associated issues is desirable, however the right candidate will have the ability to gain the relevant knowledge and experience on the job. We would expect the successful candidate to commit to acquiring a British Sign Language qualification. If you have the desire and commitment to making a positive contribution to the lives of people living with deafness and share our organisations values, then we want to hear from you. 

PLEASE NOTE THIS POST HAS BEEN RE ADVERTISED PREVIOUS APPLICANTS NEED NOT APPLY
 

There has never been a more important time to join the Age UK fundraising team. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the current pandemic. Calls to our trusted Advice Line have doubled and requests for telephone friendship have treble. We have been moved by the public support for our Coronavirus Emergency Appeal, but we must raise vital future funds to ensure we can be there to help and support older people as they rebuild their lives.

Our Fundraising team has an ambition to grow our income beyond £60M in the next three years. We are investing in an ambitious Fundraising strategy to help us deeply engage more supporters and partners in our work, so that we can be there for the millions of older people who need someone to turn to.

We're looking for a manager in our Individual Marketing Loyalty team who will help to deliver a best-in-class loyalty programme that inspires supporters to continue to support the work of Age UK, which is pivotal to our strategy. The Loyalty team work across a variety of direct marketing channels to deliver campaigns, develop multi-touchpoint journeys and grow supporter loyalty. Using audience insight we find the moments that are important for supporters and understand their motivations to best engage them with our cause. This is an exciting opportunity for an individual who has experience working in a direct marketing retention programme in a dynamic and fast-paced environment. In this role you will be able to develop your management skills, fundraising skills, strategic thinking and work as part of an ambitious and collegiate individual marketing team.

This opportunity would best suit a supporter/customer loyalty specialist who has direct marketing experience in growing supporter lifetime value as well as managing a team (desirable, not compulsory). We're looking for someone who can coach, empower and motivate a team, whilst providing strategic direction.

You will

* Manage and monitor the business plan and budget for your areas of responsibility across loyalty initiatives
* Responsible for building the strategy, briefing and working with Executives to deliver Loyalty campaigns.
* Responsible for ensuring that all campaigns within your team are project managed to deliver quality, high performance communications in budget, with appropriate response handling processes and on-going programmes delivered within agreed timeframes.
* Complete monthly financial reporting.
* Responsible for effective line management of two Direct Marketing Executives.
* Work collaboratively with other team members and departments to ensure opportunities for innovation are explored, improvement to business performance, supporter satisfaction and lifetime value is at the forefront of the programme.
* Manage relationships with external agencies and suppliers
* Have a good understanding of Charity and data protection legislation and meet relevant Fundraising Regulator, DMA, TPS & Charity Commission guidelines.
* Take a bold approach to innovation, continually look to test and learn to grow donor Loyalty.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* Perkz (online employee benefits scheme offering discount with UK retailers.
* You Did It Awards - recognition awards from £100-250.

Additional Information

This role is London based with Flexible working. Age UK's office is currently closed and will open from 1st September 2020.

For a full list of benefits please click here https:// www. ageuk. org. uk /about-us/ jobs/ employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Plaese note we will only accept CV's with a covering letter clearly explaining how you meet the job specifications.

The Upper Room works with various disadvantaged groups including homeless people, migrants and ex-offenders, helping them to improve their lives. The successful applicant will have responsibility for managing and working with the Project Managers to ensure the smooth running of all operational activities of The Upper Room. This includes oversight of risk management, health and safety, Safeguarding and Data control.  

The Department for Digital, Culture, Media & Sport (DCMS) is at the heart of the government’s economic and social agendas. A quarter of UK businesses are in our sectors and are among the most exciting and fastest growing of the whole economy. They provide 5.2 million jobs and deliver £38bn worth of exports. Our mission is to drive growth, enrich lives and promote Britain to the world.  

Working in conjunction with our over 40 Arm’s Length Bodies we strive to create the conditions for everyone to enjoy our national culture, play sport, make the most of new technologies and have access to effective communications. Our sectors are critical to ensuring we have a strong place in the world - creating a global UK whose cultural, technological, creative, community and sporting assets mark us out as an essential partner for trade and investment. And making places that people want to live in, work in, invest in and visit. 

In 2020 the team, with the active support of our senior leaders, are launching new transformational strategies on our approach to the management of grants and counter fraud within DCMS and its ALBs. We are looking for an interim Covid19 Counter Fraud and Assurance Lead on a fixed term basis until the end of March 2021, we have a strong preference for CTC cleared candidates due to urgent requirement. The responsibilities of the lead role will include:

• Work alongside the Fraud team to provide DCMS and Arm Length Bodies advice and guidance on counter fraud measures and post event assurance for Covid 19 schemes including fraud risk assessments and fraud recovery 

• To work with DCMS grant makers and Arm Length Bodies to implement the DCMS post event assurance action plan and report to Executive level Boards for COVID 19    

• Ensure DCMS Executive level Boards are provided with the information and data to make informed decisions about the progress and success of DCMS and Arm Length Bodies COVID 19 grants 

• Support the implementation of the DCMS Counter Fraud Action Plan 

• Work with Cabinet Office Counter Fraud and Grants management Function Covid 19 teams 

• Provide strategic guidance on post event assurance plans

The successful candidate will demonstrate the following: 

• Understanding the principles of counter fraud and counter fraud functional standards, more specifically fraud measurement and post-event assurance.

• Being an excellent communicator, able to explain complex ideas both verbally and written at all levels, with proven strong project management expertise.

• Experience of working in a financial or risk team, or a similar setting (desirable). 

• Exposure to grants and risk including an understanding of the grants functional standards and evaluation/monitoring (desirable). 

For more information or an informal discussion, please apply via the link, or contact Michael Swinburn or Stuart Thomson at our retained search agent, Robertson Bell. 

The Service Manager we are seeking to run our Neighbour Mediation Service must be a dynamic, resourceful and self-motivated individual to be able to run an efficient, productive service across several London boroughs. The organisation provides conflict resolution including, Neighbour, Family, Community, Youth, Workplace mediation and Restorative Justice.   

We believe that strong data and evaluation will accelerate Frontline’s impact and we need the Evaluation Manager to drive and lead this crucial area of work. They will have the exciting opportunity, alongside another Evaluation Manager to help build a strong, data-driven culture of reflection and continuous improvement in everything we do. 

The Evaluation Team lead in conducting evaluation projects that contribute to positive improvement both in our programmes and more broadly across the organisation. Equally important, the team works to equip, upskill and support other teams to monitor the effectiveness of their work. 

You’ll need to be highly analytical, with an excellent grounding in evaluation methodology. You’ll also need to collaborate across a charity that values employees’ different perspectives and experiences, and so strong communication and influencing skills are a must.

We are looking for a Manager to join our award-winning Healthwatch Brent team.

Salary: £30,000 per annum

Hours: 5 days per week (35 hours). 

Contract:All Healthwatch contracts run for fixed periods. This post is offered until March 2021.

Pension Payment: CommUNITY Barnet will make a pension contribution into a workplace pension scheme

Annual Leave: 28 days per annum, excluding bank holidays

Based at:Wembley office with travel across NW London as required.

An excellent opportunity for a Manager with the ability to lead a team, to work operationally and strategically, to involve a range of local residents to help improve health and social care services, as part of a national programme.

Background

Healthwatch Brent is a successful and innovative organisation forming part of the national Healthwatch England Network. We were awarded the 2019 Outstanding Individuals have recently won an award by Healthwatch England Awards for the team’s contribution to improving services. Our role is to be the independent voice of residents using health and social care services and to present that voice to statutory partners and commissioners.  We aim to influence and improve how local health and social care services are delivered.

Local Healthwatch organisations are a statutory function defined by the Health and Social Care Act 2012. The Healthwatch Brent Manager will be responsible for operational delivery of the Healthwatch services.  The successful candidate will be part of a small, focused and friendly team who work together to listen to and engage residents, to carry out community research and work with health and social care to improve services. 

We encourage and welcome applications from people of all backgrounds.

The closing date for applications is Monday 13th July 2020 at 9am.

Interviews will be held via Zoom

Please send your CV, with a covering letter explaining how you meet the requirements of the person specification (page 4 of the Job Specification).

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from lockdown, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.

We are recruiting for a Philanthropy Manager to join our expanding Partnerships and Philanthropy team, to work alongside our inspirational supporters and beneficiaries to bring an end to homelessness in Great Britain.

About the role
As Philanthropy Manager, you will lead on launching and growing our new philanthropy Giving Club. We are working with an excellent consultant now to design this new offer and the new post holder will take over the reins to establish this exciting new supporter journey. We have a well-established and loyal supporter audience already giving at this level and we want to provide them with an exceptional supporter experience, whilst also providing the engine room to grow our partnerships and philanthropy networks.

The philanthropy team have already grown income by 124% in recent years with a number of new team members in place, so now is a brilliant time to join now that we have clear plans in place for further growth, a great energy in the team and an incredibly urgent cause.

About you
To be successful in this role you will have

• Some experience of philanthropy fundraising, building strong relationships and securing gifts of 4 to 5 figures
• A natural flair for relationships and the ability to work equally well with a wide range of people
• Excellent communication skills, written, verbal and listening
• Knowledge of planning, monitoring and evaluating success in fundraising
• You will be a team player, with a flexible approach and the ability to collaborate well with others

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. For the supporting statement section, please address how you meet points 1-5 of the person specification, which can be found on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website. 

Closing date: Tuesday 14 July (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

There has never been a more important time to join the Age UK fundraising team. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the current pandemic. Calls to our trusted Advice Line have doubled and requests for telephone friendship have treble. We have been moved by the public support for our Coronavirus Emergency Appeal, but we must raise vital future funds to ensure we can be there to help and support older people as they rebuild their lives.

Our Fundraising team has an ambition to grow our income beyond £60M in the next three years. We are investing in an ambitious Fundraising strategy to help us deeply engage more supporters and partners in our work, so that we can be there for the millions of older people who need someone to turn to.

We are looking for a manager in our Individual Marketing Acquisition team. The team's goal is to attract new supporters to support us financially for the first time and win back those that have lapsed, which is pivotal to the success of our strategy. The Acquisition team work across a variety of direct marketing channels to deliver campaigns, develop new propositions and new fundraising products. Using audience insight we find the moments that are important for potential supporters and understand their motivations to best engage them with our cause. This is an exciting opportunity for an individual who has experience working in a direct marketing acquisition team and has proven experience using supporter focused strategies to grow supporter acquisition. In this role you will be able to develop your management skills, fundraising skills, strategic thinking and work as part of an ambitious and collegiate individual marketing team.

This opportunity would best suit a direct marketer who has experience acquiring new/winning back customers/supporters and driving revenue/sales increases. We're looking for someone who can coach, empower and motivate a team, whilst providing strategic direction.

You will

* Manage and monitor the business plan and budget for your areas of responsibility across loyalty initiatives
* Responsible for building the strategy, briefing and working with Executives to deliver Loyalty campaigns.
* Responsible for ensuring that all campaigns within your team are project managed to deliver quality, high performance communications in budget, with appropriate response handling processes and on-going programmes delivered within agreed time frames.
* Complete monthly financial reporting.
* Responsible for effective line management of two Direct Marketing Executives.
* Work collaboratively with other team members and departments to ensure opportunities for innovation are explored, improvement to business performance, supporter satisfaction and lifetime value is at the forefront of the programme.
* Manage relationships with external agencies and suppliers
* Have a good understanding of Charity and data protection legislation and meet relevant Fundraising Regulator, DMA, TPS & Charity Commission guidelines.
* Take a bold approach to innovation, continually look to test and learn to engage new/win back existing audiences.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* Perkz (online employee benefits scheme offering discount with UK retailers.
* You Did It Awards - recognition awards from £100-250.

Additional Information

This role is London based with Flexible working. Age UK's office is currently closed and will open from 1st September 2020.

For a full list of benefits please click here https:// www.ageuk. org. uk /about-us/jobs/ employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.