Data manager jobs
Content Operations Manager
£45,000-£50,000 plus
Reports to: Content Delivery Lead
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based
Closing date: 07th December 2022 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 2 stage interview process
Interview date: Week commencing 15th December for first stage
At Cancer Research UK, we exist to beat cancer.
We're looking for an inspiring Content Operations Manager to drive strategic content delivery across the organisation, combining project management, workflow design, and stakeholder engagement to improve efficiency and user experience.
Working closely with teams within Digital and beyond, you will help further embed content design and strategy best practices within our content community across CRUK.
This role will support us with new ways of working to enhance content governance and new ways of working after a CMS migration. You will work with the wider Content Excellence Team to develop governance frameworks that empower our wider content community and improve user experiences.
What will I be doing?
- Provide project management and direction for developing cross-organisational content operations
- Work with stakeholders to further develop and optimise our content operations
- Develop a methodology for producing user-focused content aligned with strategic objectives
- Conduct research and analyse content metrics to optimise strategy and operations.
- Working alongside the change manager, communicate content operational changes across the organisation
- Support the Delivery and Support Team to set processes for the organisation to conduct content audits
What are we looking for?
- Experienced in enterprise content management and implementation
- Able to turn content strategy into clear plans and technical delivery
- Knowledge of content technologies (headless CMS, asset management, analytics).
- Proven leadership in guiding organisations through content transformation.
- Worked with multidisciplinary digital teams to deliver user-focused content.
- Confident in using research and data to improve content strategy and operations.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.
You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.
We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Head of Technology & Data
Permanent. Full time. Hybrid working (2 days per week in the officer)
Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)
Salary:
UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).
Global - Competitive salary for each location
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.
Some of the main areas of responsibility for the Head of Technology & Data include:
- Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
- Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
- Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
- Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
- Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
- Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
- Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
- Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
- Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
- Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
- Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
- Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
- Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes
About you
Who we are looking for:
Essential:
- Degree level or equivalent with an MCSE.
- Extensive experience of the management of ICT services, including strategy development.
- Extensive experience of Project Management.
- Advanced communications and problem solving skills.
- Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
- Advanced leadership and team management skills.
- Substantial supplier management experience.
- Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.
Desirable:
- ITIL Foundation, Practitioner.
- Knowledge and experience of satellite communications.
- Knowledge and experience of telephony and conferencing solutions.
- Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
- Hands on experience of managing resources on Microsoft Azure platform.
- Experience of network and application security implementation.
- Use of systems management and monitoring tools.
- Knowledge of emerging technologies.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Location: Bradford or Peterborough, Hybrid with travel as required.
Salary: £46,022 per annum
Permanent, 35 hours per week, Monday – Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
Ready to turn data into decisions that shape the future?
At Accent, we’re on an exciting journey to transform how we understand and serve our customers. We’re looking for a Senior Data Analyst who thrives on curiosity, stakeholder engagement, and delivering tangible value – not just building dashboards, but driving real outcomes. You’ll play a critical role in shaping Accent’s customer strategy and operational excellence. Your insights will directly influence service improvements and customer satisfaction. This isn’t about reporting for reporting’s sake, it’s about moving the dial and enabling proactive decision-making.
What you’ll do
• Lead performance reporting that drives strategic decisions.
• Develop predictive models to anticipate customer needs.
• Enable and evolve our data platform and CRM capabilities.
• Collaborate with internal stakeholders to ensure data-driven influence across the organisation.
• Help build a data community at Accent – knowledge sharing, external speakers, and fresh ideas welcome.
About you:
• Proven experience in data analysis with a strong track record of creating performance reports and predictive models.
• Strong experience with data visualisation and business intelligence tools (e.g., Power BI, Tableau, Qlik)
• Demonstrated ability to build predictive models using statistical or machine learning techniques.
• Experience working with large datasets, preferably in the housing, public sector, or not for profit sector.
• Excellent analytical and problem-solving skills with a customer-centric mindset.
• Strong communication skills with the ability to present complex findings to senior stakeholders and non-technical audiences.
• Ability to work independently, manage multiple priorities, and deliver high-quality work to deadlines.
• Degree or experience in Data Science, Statistics, Business Analytics, Mathematics, or a relevant experience.
• Experience in predictive analytics, forecasting, or machine learning applications in a business context.
• Knowledge of data protection regulations (GDPR) and best practices.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may have experience of the following: Senior Data Analyst, Data Analyst, Senior Analyst, Business Intelligence Analyst, BI Analyst, Insight Analyst, Predictive Analytics Analyst, Data Insights Analyst, Reporting Analyst, Performance Analyst, etc.
REF-225 238
Your new company
A university in London is seeking an HR Data Analyst to support its HR function through high-quality data insights and reporting. This role involves maintaining and analysing HR data, developing dashboards, and improving systems and processes to support strategic decision-making.
Your new role
- Maintain and validate HR data across sources including EDI, Workforce, HESA, and Recruitment.
- Clean and standardise data in collaboration with HR Operations.
- Produce regular and ad hoc reports on HR metrics.
- Develop dashboards and visualisations (e.g., Power BI).
- Support system upgrades and process improvements.
- Ensure GDPR compliance and train staff on data use.
What you'll need to succeed
- Experience working with HR data, ideally within higher education or a comparable public services sector.
- Strong analytical skills and proficiency in Excel; Power BI or SQL desirable.
- Develop dashboards and visualisations (e.g., Power BI).
- Support system upgrades and process improvements.
- Ensure GDPR compliance and train staff on data use.
- Commitment to equality, diversity, and inclusion.
What you'll get in return
This is a permanent role, 35 hours per week, with hybrid working. On-site presence is expected one day per week (ideally Wednesdays), with occasional additional on-site requirements to support projects or team activities. Salary: Up to 42,000 per annum, depending on experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Please note: This role has a quick turnaround, so early applications are strongly encouraged. The advert may close early depending on the volume of applications received.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Head of Technology & Data
Permanent. Full time. Hybrid working (2 days per week in the officer)
Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)
Salary:
UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).
Global - Competitive salary for each location
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.
Some of the main areas of responsibility for the Head of Technology & Data include:
- Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
- Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
- Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
- Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
- Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
- Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
- Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
- Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
- Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
- Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
- Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
- Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
- Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes
About you
Who we are looking for:
Essential:
- Degree level or equivalent with an MCSE.
- Extensive experience of the management of ICT services, including strategy development.
- Extensive experience of Project Management.
- Advanced communications and problem solving skills.
- Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
- Advanced leadership and team management skills.
- Substantial supplier management experience.
- Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.
Desirable:
- ITIL Foundation, Practitioner.
- Knowledge and experience of satellite communications.
- Knowledge and experience of telephony and conferencing solutions.
- Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
- Hands on experience of managing resources on Microsoft Azure platform.
- Experience of network and application security implementation.
- Use of systems management and monitoring tools.
- Knowledge of emerging technologies.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Every day, Black men face stark inequalities in prostate cancer care - 1 in 4 will be diagnosed, and they’re more likely to be diagnosed at a later stage. At Prostate Cancer UK, we’re determined to change that. Our new Black Health Equity Strategy 2025–2030 is bold, ambitious, and shaped by Black men for Black men. As Programme Manager, you’ll play a pivotal role in turning this vision into reality, leading projects that save lives and transform experiences.
What the job involves
As Black Health Equity Programme Manager, you’ll be at the heart of delivering our bold new Black Health Equity Strategy 2025–2030, designed by Black men, for Black men. This is a hands-on role where you’ll turn strategy into action, ensuring that every milestone is met and every programme makes a real difference.
You’ll:
- Lead delivery of projects tackling health inequalities, from early diagnosis initiatives to culturally informed support programmes.
- Coordinate cross-functional teams across Health Services, Fundraising, Communications, and Finance to keep everything on track.
- Manage impact reporting, ensuring we measure what matters and share results with senior stakeholders.
- Line manage a Senior Impact Officer, coaching and developing talent.
- Represent the charity at key meetings and events, acting as a trusted ambassador for Black health equity.
Expect to work on projects that eradicate treatment disparities, improve quality of life through personalised support, and ensure Black men are diagnosed early. This is your chance to make a tangible impact on health equity.
What we want from you
We’re looking for someone who is:
- Passionate about health equity and motivated to champion change for Black men.
- Experienced in programme management, with the ability to lead complex projects and manage multiple stakeholders.
- Skilled in communication, able to translate technical detail into clear, compelling messages.
- Knowledgeable in public health or health equity, with relevant qualifications or experience.
- A natural leader who is solutions-focused, calm under pressure, and committed to continuous improvement.
- Tech-savvy with working knowledge of Microsoft Office tools.
- An advocate for equity, diversity, and inclusion, bringing an open mind and collaborative spirit.
If you’re ambitious, driven, and ready to help us deliver life-changing outcomes, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 7 December 2025. Applications must be submitted by 23:45 UK time.
Interviews: will be held in person on Monday 15 December 2025 or later that week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs.
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Knowledge and understanding of In-form client management system.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues.
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Organising and delivering Companion workshops and training sessions to promote ongoing engagement with the Emmaus ethos, while identifying and supporting individual learning and development needs.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Business Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.
So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes.
Emmaus Greenwich supports people to move on from homelessness



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Media Trust
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report.
About the Role
This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.
This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.
You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants.
Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities.
Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required.
Key Responsibilities
Programme Management of our climate programmes, including:
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Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations
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Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration
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Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources
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Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes
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Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector
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Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme
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Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations
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Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities
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Manage the programme budget and financial reporting
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Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports
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Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content
Other work across our team and programmes
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Identify new opportunities for climate work for Media Trust
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Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).
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Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications
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Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels
Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer:
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Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month).
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30 days annual leave plus bank holidays (pro-rated if part time)
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Flexible hours, to be agreed with line manager
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Pension contributions
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2 volunteer days each year
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Attend two Media Trust Communications courses each year at no cost to you
Flexible Working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs.
Application Deadline:
Please submit your application by 9AM, Monday 15 December 2025.
Candidates invited to interview will be contacted by Friday 19 December 2025
First round of interviews will take place week commencing 5 January 2026
Second round interviews will take place week commencing 12 January 2026
Please submit your CV and a cover letter outlining how your experience matches the essential and desirable skills and experience outlined in the job pack. If you use AI tools, please use them thoughtfully. Your application should reflect your own voice and experiences. We’re unlikely to consider applications that feel generic or don’t convey a genuine understanding of the role.
We are using Anonymous Recruitment to reduce bias and therefore ask that you please apply via CharityJob.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be supporting a key client within the sector who are recognised for their amazing, impactful work. We’re looking for a highly skilled Data Platform Lead to design, build, and evolve a modern data platform that supports complex, high-impact work. This is a hands on technical leadership role, ideally suited to someone who is a data architect and engineer first, with the ability to guide a small team and work confidently with senior stakeholders.
You’ll lead the development of a scalable platform using Microsoft Fabric and Azure, shaping data architecture, engineering best practice, and the delivery of robust, trusted datasets. The environment involves large, sensitive and diverse data sources, so a strong understanding of data quality, lineage, and secure processing is essential.
This is a remote role (UK-based) with occasional travel for team or stakeholder sessions.
Key Responsibilities
- Architect, build, and modernise the organisation’s data platform using Azure and Microsoft Fabric.
- Lead and mentor a small analytics and engineering team.
- Set technical direction for data modelling, pipelines, governance, and quality.
- Work closely with stakeholders to translate operational and strategic needs into clear data solutions.
- Promote modern engineering standards including Git, CI/CD, IaC, and Delta Lake.
- Ensure robust handling of complex and sensitive datasets from varied sources.
About You
You will have extensive hands-on experience in data engineering and data architecture as well as strong skills in SQL, Python, data modelling, ETL/ELT design, and orchestration. You will have a proven background with Azure storage, compute, security and Microsoft Fabric components such as Dataflows, Lakehouse, Pipelines or Synapse and familiarity with Azure Data Factory, Git, CI/CD, and modern DevOps practices. You’ll also be a confident communicator able to influence and collaborate with both technical and non-technical colleagues. Ideally, you will have experience leading technical teams and delivering high-quality, production-ready data solutions. If you haven’t done this, you will need to demonstrate your ability to step up into a lead role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact Catherine Bunting at Prospectus.
Reports to: Clinical Audit Project Manager
Directorate: Practice & Quality
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (hybrid working)
Contract: Fixed Term, full-time until 30th September 2027
Job Purpose
The Clinical Audit Project Administrator plays a key role in supporting the delivery and continuous improvement of BSR’s national clinical audit, the National Early Inflammatory Autoimmune Diseases Audit (NEIAA). Working within the Practice and Quality directorate, this role supports effective project coordination, data management, stakeholder engagement, and operational delivery of audit outputs.
The post holder will work closely with the Clinical Audit Project Manager and the Head of Policy to ensure the audit runs efficiently and delivers value to clinicians and patients, and support wider BSR quality improvement objectives.
Main Responsibilties
Project Coordination and Administration
- Provide comprehensive administrative support to the Project Manager, including setting up and maintaining project processes and systems.
- Coordinate the smooth running of NEIAA activities, assisting with delivery of project plans and timelines.
- Manage the NEIAA mailbox as the first point of contact, ensuring timely, professional responses to enquiries.
- Support the preparation and delivery of audit documentation, reports, and updates.
Governance and Meeting Support
- Coordinate governance group, working group, and stakeholder meetings.
- Prepare agendas, meeting papers, and supporting documentation.
- Take accurate minutes, track actions, and ensure appropriate follow-up.
Stakeholder and Provider Engagement
- Support engagement with clinicians, Trusts and Health Boards to encourage participation in NEIAA.
- Build positive working relationships with key contacts by providing clear, helpful, and timely communication.
- Assist with the development of communications and engagement materials, including content for the Annual Report.
Data and Information Governance Support
- Support project documentation, data handling processes, and dissemination of performance outputs.
- Ensure high standards of confidentiality, accuracy, and compliance with information governance procedures across all aspects of data handling and storage.
Person Specification
- Demonstrable administrative experience gained through work, study, or other relevant settings
- Experience of working constructively with a range of internal and external stakeholders
- Experience supporting project teams, including producing accurate minutes and tracking follow-up actions
- Strong organisational skills with the ability to manage competing priorities and work to deadlines
- Excellent written and verbal communication skills, with the ability to engage professionally and clearly
- High level of accuracy, diligence, and attention to detail in all aspects of work
- Confidence in using Microsoft Office applications, including Outlook, Word, Excel and SharePoint
- Ability to work independently, use initiative, and manage workload without close supervision
- Ability to build positive working relationships and contribute collaboratively as part of a team
- A professional, adaptable, and proactive approach to supporting project delivery and administrative systems
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
The Role
We are seeking a dynamic, relationship-driven Philanthropy Manager to lead the growth and development of our major donor programme. Working closely with the Head of Philanthropy and Engagement Events, you will shape and elevate our philanthropy offering, strengthening the foundations, cultivate meaningful long-term relationships, and play a pivotal role in driving significant income growth for the charity.
This is an exciting opportunity for someone with strong major donor expertise, strategic insight, and a passion for changing young lives through sport.
About You
You will bring experience, confidence and creativity to this high-impact role. You’ll be motivated by building a strong pipeline, implementing a prospecting culture and developing strong relationships which in turn secure transformational gifts, and comfortable influencing, collaborating and communicating at all levels – including with high-net-worth individuals.
Benefits
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Critical illness
- Life assurance (death in service)
- Health Cash Plan
- Enhanced maternity and paternity leave pay
- Employee Assistance Programme (Health Assured)
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible working
- Wellbeing plan
Application Instructions
Deadline for applications: 15th December
First round interview, in person 17th or 19th December
Second round interview, online 22nd or 23rd December
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
The Role
We are seeking a highly organised, creative and driven Engagement Events Manager to lead the planning and delivery of our established programme of fundraising and stewardship events — including our renowned golf and cricket events portfolio.
The Lord’s Taverners has a proud history of delivering high-quality, high-impact events featuring leading figures from the worlds of sport and entertainment. These events engage our members, inspire supporters, and attract wider corporate audiences. You will help us build on this legacy while developing new event concepts to reach fresh audiences and support future income growth.
This is a fantastic opportunity for an experienced events professional who thrives in a fast-paced environment, enjoys working with volunteers and committees, and is motivated by delivering exceptional supporter experiences.
About You
You will be an experienced events manager with a strong track record of delivering high-quality fundraising events and creating memorable supporter experiences. You’ll be confident managing multiple events at once, comfortable working with high-profile supporters, and energised by collaboration and innovation.
Benefits
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Critical illness
- Life assurance (death in service)
- Health Cash Plan
- Enhanced maternity and paternity leave pay
- Employee Assistance Programme (Health Assured)
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible working
- Wellbeing plan
Application Instructions
Deadline for applications: 15th December
First round interview, in person 17th or 19th December
Second round interview, online 22nd or 23rd December
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for a Business Support Manager who is enthusiastic to work within our small but driven team. The Business Support team plays a key role in the charity, as the income generated from employers supports our whole operation.
Protect is the UK’s whistleblowing charity. Our aim is to protect the public interest by helping workers to speak up to stop harm and wrongdoing. We support whistleblowers by providing free and confidential legal advice, we help employers improve their whistleblowing frameworks and cultures, and we campaign for legal and policy reform.
The service we offer to organisations is unique and we work with a wide range of organisations in the public, private and charity sectors - and from FTSE to SMEs. Whistleblowing has never been more important and the work we do encourages more employers to develop safe working cultures, where their staff are confident to speak up if they see wrongdoing.
The vacancy would suit someone who has strong line-management and B2B business development skills, who is interested in working in a charity/legal environment.
You will help attract new business, account-manage a number of clients and line-manage 4 members of the team. There are opportunities to be involved in the delivery of training or consultancy, and in the design of new webinars and resources for employers.
We are looking for a self-starter who uses their initiative to contribute great ideas and succeed with their sales.
Business Support Team
The current team consists of the Client Relationship Director, 2 Relationship Managers, 2 Account Executives and a Marketing & Digital Operations Manager. The team is responsible for new business, account management, webinars and round tables, marketing, and product development.
Key Responsibilities
Leadership & Team Management:
· Lead, coach, line manage and develop the Relationship Managers and Account Executives, to consistently achieve target.
· Role model by achieving own sales targets and developing client relationships with key accounts.
· Ensure that the team responds promptly to all enquiries from employers seeking support in enhancing their frameworks.
· Provide mentorship, training, and professional development opportunities for the team to enhance their skills and knowledge, ensuring a supportive and collaborative work environment.
· Set clear objectives and performance standards for the team, conducting regular performance reviews and providing ongoing support.
· Foster a positive and inclusive team culture that reflects the charity’s values.
Sales & Account Management
· Key account management of our high-level Members, leading on associated consultancy projects, sales and upsells.
· Ownership of particular sectors, including researching, approaching, organising and leading on webinars, round tables, blogs and specialist training.
· Selling the charity’s services to inbound enquiries, and identifying prospects and selling the charity’s services through proactive outbound activity.
· Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches.
· Represent the charity at exhibitions, events and conferences.
Service Delivery:
· Assisting the Director in implementing the strategy and scoping new revenue streams.
· Monitor and evaluate service quality, making improvements where necessary to enhance efficiency and effectiveness.
· Develop and maintain resources, guidance, and templates for the team to ensure consistent and high-quality service.
· Develop and improve tools and processes for engaging employers including through feedback.
· Keep abreast of changes in the related environment.
· Working with the Director and Marketing & Digital Operations Manager, ensure content on our website remains relevant, engaging and up to date.
· Working closely with other teams develop systems for better using the data and case studies we have to promote the importance of whistleblowing and the expertise of Protect.
Skills/Experience
Essential
· Successful and demonstrable B2B sales record
· Track record in successful account management and relationship building
· People management experience
· Excellent organisational skills
· Proactivity
· Familiarity with Microsoft Office
Desirable
· Familiarity with case management systems such as Salesforce
· Experience of working in/understanding of the charity sector
Benefits of working at Protect:
- Flexibility. The majority of our team works in our London office two days a week to share ideas and support. We are happy to talk flexible working, but expect this role to be a minimum of 4 days a week.
· 30 days holiday (pro rata) per year in addition to Bank Holidays
· A great place to work – our annual staff surveys reveal consistently high levels of staff engagement and satisfaction
· Supportive and collaborative colleagues
· Access to Open Up – a mental health support platform – for you and a family member.
· A sabbatical on completion of five years' service
Full benefits can be seen on our website. Protect is unable to support visa applications.
The client requests no contact from agencies or media sales.



