This is an exciting role for a professional with strong and comprehensive fundraising experience in both strategy and implementation. This small but growing charity wants to expand its local impact and if you would like a role with variety and enjoy the challenge of exceeding fundraising targets then First Love Foundation would be ideally suited for you.

The ideal candidate must have the ability to creatively develop and deliver innovative and effective fundraising activities: events, trusts & foundations, corporate (payroll giving, match-funding). You need to be organised, able to work under pressure, pro-active, a self-starter, with a track record of achievement within a similar role. This role is new and part of the SMT (Senior Management Team).

How to Apply:

Please send a CV and an accompanying letter detailing how your experience fulfils the requirements of the post as detailed in the job descrption.

Interview date: 11th or 12th February 2020

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

Technology at Unicef UK is vital to enable us to maximise the value of our workplace productivity, communications and data storage technologies to support our mission to promote children’s voices, unlock resources and advocate change for children.

We are currently recruiting for a Technology Product Manager to help drive adoption of Unicef UK’s user support services, ensuring that workplace technologies are effectively leveraged and that colleagues are appropriately trained and supported.

This is a varied role, requiring a mix of people and technology skills and a broad set of professional competencies, including business partnering, business process improvement, technology release and deployment, learning delivery and management of service levels and suppliers

To succeed, you’ll be critical thinker, passionate about new technologies, able to deliver outstanding customer experience, while improving operational processes and identifying opportunities to simplify processes to help Unicef UK deliver more income, influence and impact for children. You’ll be an enthusiastic, self-motivated and resilient team player, willing to get stuck into the details to be able to maximise the return for investment on our products, and skilled at managing multiple projects at the same time.  Experience in Microsoft productivity suite and Cloud technologies are highly regarded.

Closing date: 5pm, Tuesday 4 February 2020.

Interview date:  Monday, 17 and Tuesday, 18 February 2020.

PAPYRUS is the national UK charity dedicated to preventing young suicide.

1. DESIGNATION Media Manager
2. HOURS 36 per week (some planned unsocial hours)
3. SALARY NJC Scale 27-30 (£30,507 - £32,878) & 5% pension contribution 
   (plus 17.5% London weighting if applicant is London-based)
4. LOCATION Warrington or London with travel across the UK
5. RESPONSIBLE TO Head of Marketing and Communications
6. ACCOUNTABLE FOR None but open to growth
7. PURPOSE OF POST
   1. To optimise our engagement with print and broadcast media.
   2. To monitor UK print and broadcast media in the UK to ensure sensitive reporting in line with IPSO and Ofcom guidance.
8. KEY RELATIONSHIPS Head of Marketing and Communications and Team; PAPYRUS Trustees, Chief Executive, Staff, Volunteers and Supporters.
9. MAIN DUTIES AND RESPONSIBILITIES
   1. Execute planned, targeted press and broadcast media communications programme with strong news elements that reach and influence target audiences.
   2. Provide advice and guidance to Senior Management, Trustees and other stakeholders in matters relating to external print and broadcast media.
   3. Support Head of Marketing and Communications with
      1. reputation management
      2. crisis communications
   4. Develop and maintain our relationships with national and regional media professionals.
   5. Create national and regional press communications to support all activity bases of the charity.
   6. Promote and monitor sensitive, accurate reporting of suicide by all media sectors, including drama and documentary programme-makers, in line with IPSO and Ofcom guidelines. Further the charity’s relationship with both and similar bodies.
   7. Build a strong relationship with Head of Marketing to ensure maximum exposure and impact of marketing campaigns through targeted press and broadcast media.
   8. Monitor and regularly review and report on Press Office achievement against objectives agreed by the Head of Marketing and Communications.
   9. Monitor media coverage and report findings regularly to Head of Marketing and Communications.
   10. Ensure all media and press relations activity is well co-ordinated to deliver maximum impact.
   11. Ensure maximum availability to respond to journalist and programme makers’ requests through a ‘duty press officer’ schedule.
   12. Be available and contribute proactively, often a short notice, in responding to breaking news.
   13. Contribute to internal communications in relation to press office activity.
   14. Be prepared to travel to PAPYRUS regional offices and other venues as required and be prepared for ‘unsocial’ hours and overnight stays as deemed necessary.
   15. Keep on top of developing news relevant to the trends and behaviours of young people, the nation’s attitude to suicide and mental health and be prepared to react swiftly to support the Senior Management Team and other colleagues with guidance on response messages. Contribute ideas to strategic campaigns.
   16. Provide media guidance to families, schools and other relevant bodies affected by young suicide to help leverage accurate, sensitive reporting following a suicide and at events such as inquests.
   17. Line manage any future staff and volunteers within the Press Office.

1. OTHER RESPONSIBILITIES
   1. Work closely with the Head of Marketing and Communications to contribute as required to the advice and information PAPYRUS provides on its website, social media channels and literature for various stakeholders.
   2. Respect confidentiality within policy and manage information as per the Data Protection legislation and General Data Protection Regulations
   3. Understand duties and manage any matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy and in line with safeguarding legislation and agreed protocols.
   4. Attend and contribute constructively to line management supervision and appraisal protocols.
   5. Attend training courses and develop agreed professional development plans within the scope of the post.

1. ADDITIONAL DUTIES It is the nature of the work of PAPYRUS Prevention of Young Suicide that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the job, it will be included in the job description in consultation with the member of staff.

1. CONFIDENTIALITY It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

1. BASIC PRINCIPLES The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

1. CONDITIONS OF SERVICE Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory completion of Vetting and Barring Scheme checks.

1. QUALIFICATIONS See Person Specification

Data Engineer
ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a UK rich in native woods and trees, for people and wildlife. The Trust aims to engage and inspire people about woods and trees to help us meet our vision of creating, restoring and protecting woodland. 
THE ROLE
The Data Engineer will assist in the business as usual activity, and future development of the Woodland Trusts Single Data View (SDV) platform, whilst working with the current data team and wider organisation to implement a supporter-centric culture, driven by data.  The Data Engineer will work with the Data Mapping Analyst and other stakeholders to maintain the operational integrity and expand the functionality of the Trusts data platform.
THE CANDIDATE
With experience within Data analysis, you’ll have specialist knowledge of analytics, Big Data and Microsoft SQL. Working hard to build and maintain internal/external relationships you will be proactively thinking about how to influence change whilst understanding the importance of hitting key deadlines.
A strong time manager who takes ownership of any unexpected problems that may occur during projects relating to Single Data View and other Trust projects related to Data.
WHAT YOU CAN EXPECT
There’s no other organisation like the Woodland Trust. Whatever you do here you will be supporting our work to achieve our vision and ten year strategic plan. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance and good holiday entitlement.

Job Title - Communications and Outreach Manager

Salary - £30-34K (negotiable) plus bonus package plus Veolia benefits *listed below

Location - Southwark

Hours - Full time, 40 hours per week, Monday to Friday

Please attach a covering letter along with your CV, applications without a covering letter will not be considered. Deadline: 23 January 2020. 

Are you a driven, creative Communications and Outreach professional? Do you enjoy working on projects and engaging with the community to inspire change?

An exciting opportunity has arisen in the London communications team, leading a team of three Officers, based at Veolia’s flagship recycling facility in Southwark, a significant site for media opportunities and corporate clients. This is an excellent first-line manager opportunity for someone who can demonstrate great project-based people and budget management skills, alongside a passion for the environment and sustainability, and a real desire to improve recycling in the borough.

What you’ll do  

The Communications and Outreach Manager for Southwark will manage and develop the Education, Communication and Outreach (ECO) function for the contract and ensure strategic project plans are delivered to meet objectives. You will work closely with the Area ECO Manager and the Officers to develop community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also be the day to day point of contact for the client and contract manager and have responsibility for the business as usual outputs of the team.

The Communications and Outreach Manager will identify good news stories and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client and colleagues at all levels across the contract. 

You will drive the performance of the ECO officers, coaching and mentoring them to improve their project planning, community engagement approach, and support them in achieving their personal goals. If you love working with the community and leading on projects, this is the role for you.

The experience you will need

Essential:

• Project development and management - contributing to and executing ECO strategies and plan 

• Experience delivering behaviour change and/or community engagement techniques and analysing results

• Superb written and verbal communication skills including presentation skills

• Experience of building strong stakeholder relationships

Desirable:

• Industry knowledge

• Understanding or experience of working with local authorities

• People and budget management - can be project-based rather than as a direct line manager

• Experience of content production across multiple formats

• Advanced understanding of data management and analysis 

• Understanding of PR, social media, social advertising and digital communications

Benefits you will receive within this role are

• Eligible for an annual performance bonus.

• The option to join the Veolia Pension Scheme.

• Access to Veolia Rewards, benefits and discounts.

• 25 days annual leave + statutory bank holidays.

Where you’ll work 

You will be based in our flagship Integrated Waste Management Facility in Southwark, an innovative site which treats over 200,000 tonnes of recycling and waste every year, providing green products and energy, and saving precious natural resources. The site supports one of our key local authority recycling and waste contracts in South London and due to its location is a significant site for corporate clients and publicity opportunities. 

The recruitment process

• All applicants are asked to submit a covering letter stating why they are interested in the position, and why they feel they are suitable for the role.

• Candidates selected for an interview will be asked to prepare a short presentation to be presented during the interview.

*Internal applicants only* our employees are employed under standard terms and conditions and in order to promote fairness, any changes to roles/grades as part of an employment offer we make to existing staff-graded employees will be subject to the acceptance of the standardised terms and conditions.  Therefore, please be advised that any new terms and conditions may differ from your current contract if you are staff-graded.

Who is Veolia?

We are the UK leader in Environmental Solutions. We offer services and expertise in waste, water and energy management helping to build a more sustainable future. As a global organisation, our work focuses on delivering simple but innovative solutions to preserving natural resources, reducing pollution and protecting our environment.

We live in a world that needs to take care of its resources, and our mission is to 'Resource the World'. Improving communities and protecting the environment are right at the heart of our business.

It takes more than just words and ambition to achieve this, it takes the daily efforts of thousands of people across the UK to bring it to life. Together our employees make our communities better. They are the resourcers, behind the resources.

Veolia is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief, sexual orientation, or veteran status.

Want to use your skills in data to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as a Data Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2018 Great Place to Work® award-winning organisation.

The WaterAid Data Operations team plays a vital role in the management of WaterAid's funds, data and supporter service through day-to-day management of WaterAid's CRM and BI systems.

As our positive and proactive Data Operations Officer you will play a crucial role in ensuring that key processes are efficiently executed and help to coordinate incoming support requests to the team.

This is a permanent full-time position.

You will play a key role in ensuring the integrity and accuracy of WaterAid's fundraising data, carrying out data quality checks and financial reconciliation. You'll also be responsible for carrying out key financial processes from the database, such as Direct Debit and Gift Aid claims.

We're looking for someone who is motivated and enthusiastic, with a high attention to detail and the ability to use their initiative to solve problems.

To be successful, you'll need:

• Experience of working with data in a relational database
• Great verbal and written communication skills
• Excellent IT skills, with advanced experience of using Microsoft Excel and Word
• A solid understanding of fundraising products

To see the full Job Pack please click "Apply"

Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Applications will close at 12 noon on Friday 31st January 2020. Availability for interview is required on Monday 3rd February 2020. Please apply as early as possible since we will be contacting candidates throughout the advertisement period.

Salary: £27,800 - £29,000 with excellent benefits

Additional Information
WaterAid benefits include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

WaterAid is currently located at Durham Street, Vauxhall. However, we will be leaving our current location in the summer of 2020 (likely to be June/July 2020) and moving to 20 Canada Square, Canary Wharf. Therefore the London Office location and contract base, if you are successfully offered the role, will change. This will be discussed at the interview stage with you.

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely serious. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us.

CRM Manager
Harrogate, North Yorkshire

About Us

Yorkshire Cancer Research is one of the most exciting and innovative charities in the UK. The Charity is a leading funder of cancer research in the region and has a track record of supporting ground-breaking projects and clinical trials to help prevent cancer and increase survival. We are working to save an extra 2,000 lives a year in Yorkshire.

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created. We are currently looking for a CRM Manager to join the new digital team to develop and manage the CRM system and ensure it is meeting the current and evolving needs of the charity.

The Benefits

- Salary of c£35,000 DOE
- Pension scheme
- Private medical insurance
- 25 days’ holiday plus Bank Holidays
- Offices within walking distance of the train station/free onsite parking

The Role

As the CRM Manager, you will be responsible for the quality and integrity of CRM data, developing a CRM strategy that delivers on strategic aims and ensuring operational procedures comply with legislation and best practice.

Managing and maintaining the database, you will liaise with third parties, consultants and/or contractors as needed to ensure the CRM system is fit-for-purpose.

You will work very closely with various stakeholders (marketing in particular) providing support and expertise and ultimately enabling them to deliver and you’ll be hands on in providing data sections, data segmentation, cleansing and deduping, analysis and insights etc.

It’s key that you bridge the gap between the technology and the users due to the training element of the role and the third-party relationship management.

As an expert in CRM best practises you will put in place standards and processes and embed them across the organisation ensuring no single points of failure exist.

Additionally, you will be responsible for identifying, communicating and addressing data management issues and risks. You will also line manage the Database Assistant.

About You

To join us as our CRM Manager, you will need:

- Substantial experience of working with marketing and/or fundraising databases (experience working with Raisers Edge would be a huge bonus)
- Proven experience of creating database queries, using reporting tools and the ability to produce complex reports and data analysis
- Broad knowledge of data protection, GDPR legislation and best practice
- Previous experience of project managing large and complex database development and implementation projects
- Line management and coaching experience

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As the CRM Manager, you will:

- Strive for excellence in everything you do
- Have integrity
- Champion expertise through improvement and innovation
- Be a great team player

Other organisations may call this role Database Manager, CRM Database Manager, CRM Development Manager, Senior Database Analyst, Database Admin Manager, Lead Salesforce Administrator, CRM Database Lead, Database Engineer, or Lead Database Analyst.

Please note, the closing date for this role is the 29th January 2020.

Webrecruit and Yorkshire Cancer Research are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next step as a CRM Database Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours 37 hours per week.

Are you passionate about turning data into insights? Do you have experience of delivering high quality analytics? 

Kew is preparing for a major fundraising Campaign. To support us to achieve our ambitious targets, we are looking for a talented Insight Manager who will play a crucial role in shaping strategic insight reporting at Foundation.

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.

We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.

We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.

We are looking to recruit a talented Insight Manager who has experience of managing insight projects, has a track record of driving action from insight and has demonstrable experience of using and building complex queries and SSRS reports in SQL.

We would especially like to hear from people who have worked in a fundraising, membership or similar environment such as the luxury, recruitment or subscription-based organisations.

It’s an exciting time to join the Foundation team and we’d love to have you on board.

We offer a fantastic range of benefits including a broad range of Learning and Development opportunities, with access to the Civil Service training curriculum, generous annual leave entitlement for new starters, family friendly policies, a choice of competitive pensions and flexible benefits scheme as well as free entry into a wide range of national museums and galleries. 

If you are interested in this position, please visit our website for more information and to apply.

Closing Date: 26/01/2020

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No Agencies please

UKCISA is seeking a dynamic new Membership Manager!

Membership Manager (permanent)

Salary: on a scale from £33,695 to £36,499 per annum, including London Weighting.

Full time/ 4 days a week.

The UK Council for International Student Affairs (UKCISA) has worked for over 50 years to support international students and the institutions, students' unions and organisations who work closely with them.

This is an exciting time to join UKCISA as we launch our new organizational strategy 2020-2023.  The Membership Manager is a new role and provides an exciting opportunity to shape and direct UKCISA’s extensive membership activities. The membership role is key to engaging, supporting and retaining our diverse membership including Higher Education, Further Education and Students’ Unions.

The Membership Manager will:

• Implement a new member engagement strategy
• Develop new materials, activities and events to support new and existing members
• Ensure smooth running of business processes and lead on annual membership renewals
• Ensure maximum member retention and actively seek opportunities to expand UKCISA’s membership

The ideal candidate will be experienced, dynamic and creative; an excellent communicator and connector, strategic thinker with excellent business processing skills.

Deadline for applications: 9am 5 February 2020.  Interview date: Mon 17 February 2020

Cause: Health

Role: Data Selections Officer

Location: Farringdon

Employment Type: 3 Months to start ASAP

Salary/rate: £30,000 pro rata

Working hours: 35 Hours a week

Ref: J73041

Short description of role:

Our client, a Health Charity are looking for a Data Selections Officer to start ASAP for 3 months. The role is busy with clear deadlines. Our client are looking for someone who will work with colleagues to understand their requirements and be able to problem solve and deliver high quality data selections and analysis as requested. You must have experience of using SQL to produce data selections queries and reports. ideally you will have 2 years' experience working with Data Selections and you must have experience working with CRM systems. You must also have an understanding of GDPR and data protection protocols.

Main responsibilities

Work closely with the Senior Database Officer to manage the data selections calendar

Ensure adequate resource is allocated to support the charity's reporting and selection requirements

Create and document SQL scripts for data selections, including views and stored procedures

Identify areas for selection process improvement and support the wider team to deliver high quality selections

Build imports and exports from scratch and compile mailing lists to assist in targeted supporter activities

Develop the database team's reporting and analysis capacity

Deliver analysis and reporting as requested and work with colleagues to ensure they are asking the right questions and that they are getting the most from the analysis they have requested

If you are interested in applying, please email your CV quoting the reference number in the subject line.

If you know someone who is interested in this role please ask them to contact me directly. Please make sure they mention your referral, as we reward recommendations with a if we find them a permanent job.

We look forward to hearing from you.

Lewis-Manning Hospice Care is seeking two business orientated, highly motivated and passionate retail experts to launch, grow and manage our new charity shop in Christchurch.

These are exciting opportunities for an experienced Shop Manager and Assistant Shop Manager who will join us on a permanent full-time basis and receive a competitive salary and benefits. You will have business knowledge in a commercial environment, creativity and enthusiasm, and the ability to lead and positively encourage a team of volunteers to deliver high standards of customer service.

Experience of meeting and exceeding revenue targets is required, as well as excellent organisational skills and the ability to build and expand a retail business. You will also support the Lewis-Manning Hospice Care brand and values, raising awareness of our charity and services.

The ideal candidates will have a minimum of 3 years’ retail experience, ideally in the charity sector.

If you are interested in either of these exciting new opportunities, we will be delighted to hear from you.

Please contact Human Resources by email or call for more information and an application form.

Full-time, Permanent

Christchurch based

Shop Manager = £20,000 + benefits

Assistant Shop Manager = £17,000 + benefits

Position: Fundraising and Research Officer

Hours: 20-24 hours per week

Salary: £17,000 - £18,500 per annum pro rata

Holiday entitlement: 20 days per annum pro rata plus Bank Holidays

The Fundraising and Research Officer is a new part-time role for the Corn Exchange Trust. The position reports to the Fundraising and Philanthropy Manager and will be part of a small Development team, contributing to the team’s overall income targets. This post will focus on data, research and Trusts and Foundation and it is essential that the post holder has some experience of fundraising. The successful candidate is likely to be excited by the opportunity to join a thriving organisation and see this as an opportunity for personal professional growth.

The successful candidate is likely to:

· Be pro-active and energetic, focused on quality

· Consider problems as a challenge; developing creative and practical solutions

· Enjoy working to deadlines in a busy and changing environment

· Be enthusiastic to learn

· Be charismatic and personable

Essential skills:

· Experience of working in a fundraising role (not necessarily from an arts organisation)

· Track record of successful data management

· Strong, proven analytical skills

· Outstanding written and verbal communication skills

· Excellent organisational skills with a high level of attention to detail

· Excellent IT skills, including Microsoft Word and Excel

· Ability to work independently and as part of a team

Desirable skills:

· Experience of using Spektrix or similar fundraising database

· Experience of prospect research

· Experience of writing funding applications to Trusts and Foundations

· An understanding of data protection and GDPR regulations

· A demonstrable interest in the arts

If you wish to apply for the post, please refer to our website for further information and application pack.

It is important that your application explains why you are the best candidate for this role. This includes telling us how you fulfil the job description and what experience you’ll bring, with particular reference to fundraising. We are looking for someone who is committed to fundraising and building on the successes we have had to date.

Applications will close on Monday 10 February at midday. If you are shortlisted for this role, we will contact you within three working days of the deadline, to arrange an interview. Interviews will take place on Thursday 27 February 2020.

A great opportunity to join a world-leading Health Charity based in Central London offering flexible working options (4 days a week would be considered).

As an experienced Marketing Manager you will be joining the Legacy team as they enter year 3 of their 5 year strategy having enjoyed huge success since their conception, winning awards from the IOF and recently launching a leading Free Will programme. Legacy experience is helpful but far from essential to be successful in this role, an understanding of an over-50’s audience would be very beneficial. This organisation is pushing boundaries, but Direct Mail is of course still an absolute must in Fundraising – experience conceiving, implementing and managing DM campaigns is essential.

Working very closely with the Head of Legacy, you will be confident deputising and making decisions in their absence, as well as managing the personal development of a very competent Legacy Officer. You will work in partnership with the Database support team, developing a supporter journey that optimises engagement and income.

Some key areas of responsibility include:

• Supporting Head-Of to map out key activities, identify objectives, KPIs, milestones & budget requirements, and developing annual Business Plans.
• Lead on the development of strategies and marketing plans for all legacy campaign activity.
• Work collaboratively with multiple teams, developing a combined approach, to ensure campaigns and activities are delivered on budget, to track outcomes and make recommendations to the Head-Of and MD. Ensuring key messages are consistent and all marketing channels are optimised.
• Converting supporter journeys for all legacy supporters into detailed activity plans and managing effective thanking and stewarding of supporters, ensuring the highest standards and best practice.
• Forecast and manage budget for all areas of responsibility.
• Ensuring high standards of data management, governance and compliance alongside the Database team.

Please get in touch for further information on the organisation and role.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Supporter Insight Manager to bring their talents to help establish the engagement insight function and ensure that data and insights support our Engagement Strategy to help us increase income and improve the way we engage with supporters.

Title:Supporter Insight Manager

Salary:£38,000 - £42,000 per annum

Contract: Permanent

Hours:35 hours per week (part-time would be considered)

Location:Hampstead, North London (home-based would be considered)

As the Supporter Insight Manager, you will play a pivotal role in supporting the delivery of Anthony Nolan’s Engagement Strategy. You will lead and champion our goal to become even more data and insight driven in the way we engage with supporters.

You will work closely with peers in the Supporter Operations Department and across the Engagement Division to ensure that we are using data and analysis to draw actionable insight that will inform future activities. In order to do so you will make use of best in class technologies, such as Alteryx and Tableau online. Your communication and negotiation skills will help to ensure that insights are taken forward and are shared across the organisation at all levels.

With your extensive statistical modelling skills, the strategic insights you produce will help support Anthony Nolan’s ambitious goals to build deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters.

You will also play an important role in the delivery of our ambitious transformation programme to launch a new website, improve out CRM offering and deliver better experience to the people who support our work and who we support.

*This vacancy may close early, so please don’t delay submitting your application.

Please make sure to check out the candidate pack, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 6% when you contribute 6% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Supporter Insight, Engagement, Fundraising, Third Sector, Voluntary Sector, Not for Profit, NFP etc