Data officer jobs

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

Main duties and responsibilities of the role:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.

· Managing emails sent to sporting events inbox.

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with Third-Party event providers.

· Attendance of weekend events where necessary.

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact. 

Age UK Mid Mersey is looking for a passionate Service Manager to lead and develop our Information, Advice and Living Well Offer – a vital support system that helps older people across St Helens, Halton, Knowsley and Warrington to live independently, confidently, and with dignity.

This is your chance to oversee and shape a flagship service that integrates Information & Advice, casework, digital inclusion, and social connection activities, helping thousands of older people navigate challenges from fuel poverty to social isolation.

What you’ll do:

• Manage and grow our Living Well offer, ensuring quality delivery of advice, signposting, and practical support.
• Lead a dedicated team of staff and volunteers across multiple locations, embedding a holistic, person-centred approach.
• Drive service quality in line with Age UK’s standards and the Advice Quality Standard.
• Build partnerships across statutory and voluntary sectors, shaping services that respond to local needs.
• Champion innovation and continuous improvement, ensuring older people get the right support, at the right time.

What we’re looking for:

• Proven experience in managing advice services or
• Demonstrable experience as a senior advisor with supervisory responsibilities
• Strong leadership skills and ability to support geographically dispersed teams.
• Knowledge of the health, social care, and welfare rights landscape.
• A confident communicator with excellent organisational and problem-solving skills.
• Commitment to equality, dignity, and independence in later life.
• Ability to travel independently across the Mid Mersey region.

Why Age UK Mid Mersey?

• Be part of a well-respected charity with a strong local presence and national backing.
• Work in a role that brings positive change to vulnerable older people every day.
• Benefit from supportive management, development opportunities, and a collaborative team culture.
• Help shape a service that’s responsive, inclusive, and life-changing.

Join us and be the difference. Apply today to help build a stronger, kinder, more connected future for older people in Mid Mersey.

Application Process: 

• Visit our website to complete the Age UK Mid Mersey Employee Application form, via link above.
• Detail how your skills and experience meet the Job Description and Person Specification.
• If you need support to apply in an alternative format, please contact us.

Important Notes:

• We use anonymous shortlisting to support equity, diversity and inclusion.  Your personal details will be excluded prior to shortlisting. 
• Please provide your full work history, including explanations for any gaps.
• If offered the post, we will require two employment references, including your current or most recent employer.
• The post is subject to an Enhanced DBS Certificate.
• Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with.

Closing Date: 23:59 on 28th August 2025

Interview Dates: Interviews will be held 3rd & 4th September 2025

With an ambitious plan to grow our income from Individual Giving, it's an exciting time to be joining Age International.

In this fixed-term role, you will support the Direct Marketing Manager - Loyalty to manage the donor loyalty programme. You will develop and manage existing and new supporter communication programmes growing loyalty in our supporter base. The aim is to maximise the value of our long-term relationships with individual supporters.

This role is a varied one, with superb development opportunities. As part of a small team, you will be responsible for the print-based communications we send to our supporters but also email production with the view of developing the loyalty digital journey. Furthermore, you'll contribute to the development of our legacy and in memory activities, and high value offer. You'll also have the opportunity to support the supporter acquisition team on projects to gain new donors. Consequently, the role gives you the opportunity to grow your experience in supporter acquisition, as well as loyalty. And you will play a key part in delivering emergency appeals - when the work that you do will have a direct impact in saving older people's lives during a crisis.

As we continue to develop our Individual Giving strategy, you will have the chance to be involved in new initiatives and communications.

We offer hybrid working, with a minimum of one day a week in our London office - One America Square (EC3N 2LB) and the last Thursday of the month in the London office. Please note that our core working days are Tuesdays and Thursdays. Travel costs to the London office are not covered by the charity.

This is a Fixed Term Contract ending 18th September 2026.

Last date for applications Monday, 18th August 2025.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Proven successful experience in a direct marketing role. A, I
• Delivered and managed effective direct marketing campaigns. A, I
• Worked across a variety of offline and online direct marketing channels. A, I
• Experience working with a supporter or customer database, for example MS Dynamics or Salesforce. A, I
• Experience of managing internal and external stakeholders to deliver campaigns including copy and artwork sign off. A, I
• Experience of following internal processes, recognising potential improvements and implementing them. I

Skills and Knowledge

• Strong written communication skills, with the ability to write compelling direct marketing copy. P
• Good project management, numerical and analytical skills. I, P
• Proficiency in the use of MS Office applications, particularly Excel and Word. I, P
• Some understanding of digital marketing platforms (Email platforms, web page building etc). I
• Good attention to detail. A, P

Personal attributes

• Share the charity's values. I
• Willingness to contribute to the wider team project to improve processes and procedures. I

Great to Have's:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Worked in a direct marketing role within a charity. A, I
• Experience of managing mailing campaigns. A, I
• Experience of managing email campaigns. A, I
• Experience of working to budget and of monitoring income
• and expenditure. A, I
• Some experience of working with Google Analytics. A, I

Skills and Knowledge

• Used collaborative platforms such as MS Teams, Miro and Trello. A, I
• Able to analyse data and write reports. A, I

Personal attributes

• An interest in international aid and development. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

For a full list of benefits please visit our website.

This is a hugely exciting opportunity to join Gloucester Cathedral as it enters a key period of development. We are looking for an enthusiastic, motivated and highly skilled individual to oversee our small but busy fundraising function, helping to develop and implement our Fundraising Strategy, embed the newly implemented CRM system (Beacon) and deliver the Cathedral’s Operational Plan. You will oversee the depth and breadth of our Fundraising and Development activities, which includes the day-to-day running of the team, delivering our ambitious In Tune Campaign and Cloisters Project,  and looking after a portfolio of high value donors. You will also play an instrumental role in further developing new relationships with major donors.

We’re looking for a high performing team player with great communication skills, adaptability and an innovative approach to achieving ambitious fundraising targets.  As a member of the Cathedral Leadership Team (CLT) you will help to deliver the Cathedral’s strategic vision and will be responsible for ensuring that our welcome values are lived out daily through the way that we engage with donors, supporters and partners.

You’ll be working closely with teams across the Cathedral - including our Music Team, Clergy, and Learning & Participation team - so the ability to form positive relationships with various stakeholders is crucial.

The ideal candidate will have:

· At least five years’ experience of working in a charity, heritage,  arts or visitor attractions leadership role, with a proven track record of securing and growing income, delivering large scale fundraising campaigns and working with major donors

· Experience of line-managing and leading a staff team at a senior level

· Excellent time management and the ability to balance numerous priorities and deadlines

Crucially, you will have a genuine passion for exceptional donor care and building meaningful relationships. In return, we offer the rewarding experience of working in a high profile, multi-faceted heritage site with a supportive team who are committed to what they do. Opportunities like this are rare, so if you are looking for a stimulating role where no day is the same, this could be the perfect job for you.

Spectra is looking for a skilled and proactive Finance Manager to join our team. This is a key role supporting the financial health and sustainability of our organisation, which delivers vital services across London’s diverse communities.

The postholder will lead on day-to-day financial operations, reporting, and compliance, and work closely with the CEO and senior team to support strategic planning and decision-making.

Main Responsibilities:

• Manage financial transactions, reporting, and budgeting
• Ensure compliance with financial policies and statutory requirements
• Support the CEO with financial planning and forecasting
• Liaise with external accountants and auditors
• Contribute to organisational development and efficiency

If you’re an experienced finance professional who thrives in a collaborative, mission-driven environment, we’d love to hear from you.

The role offers a mix of remote and office-based working from our South London office.

• Closing date: 9am, 26th August 2025
• Interviews for this post will be held in person at our offices in Vauxhall South London, on Thursday, 4th September 2025.

Role: Sport, Activity and Membership Coordinator

Reporting to: CEO

Salary: £30,000 – £33,000

We are committed to making workplace adjustments where needed and offer flexible working wherever it fits with organisational needs.

We strongly encourage applications from Visually Impaired candidates.

Location:Split between home based, on site at Metro sports and activities across London, and occasionally in our office (WC1N 3AR) locations. 

_________________________________________________________

Purpose:

§To implement the sports, leisure and membership plan in conjunction with the CEO

§To help organise and deliver activities

§To drive growth in membership and participation in activities

Priority areas:

·Programme and project delivery

·Building our membership and volunteer base and participation

Key Areas of Responsibility:

Programme / project development and delivery:

·Help to develop and grow existing programmes and projects

·Help to develop and deliver potential new and annual activities 

Membership:

·Grow membership

·Grow participation in sport and activities.

Monitoring and Reporting:

·Monitor participation and effectiveness of all sports and activities

·Gather engaging information for qualitative and quantitative reports.

Communication:

·Communicate regularly to Metro members on available sporting and active social opportunities, e.g. via email and WhatsApp groups

·Look after the charities email inbox

·Seek the views of members and analyse feedback in ways that will aid planning and contribute to Metro’s strategic development. 

·Ensure information is always available in accessible formats

Person Specification

Experience of:

·Programme / project development and implementation.

·Identifying and building partnerships with external stakeholders.

·Delivering project in time and to budget.

·Organising and promoting events, including management of volunteers as well as health.

·Demonstrable experience of people increasing participation in activities.

·Collecting tangible and motivational information for reporting

·Direct experience of the issues and challenges relating to visual impairment (desirable).

Skills, Knowledge and Attitude:

·Knowledge of sports and activities development 

·Ability to communicate at all levels including making information accessible

·Able to work collaboratively with a wide range of people and organisations.

·Able to drive and influence positive change while taking people with you

·A clear understanding of the positive change that sport and recreational activities brings for blind and partially sighted people

·Able to negotiate and secure varied sporting opportunities, both recreational and competitive, for VI people

·Demonstrate a sound understanding of the issues faced by people with visual impairment and possible steps to overcome these

·Commitment to the values of the social model of disability, the concept and principles of independent living and inclusion.

·Commitment to valuing and promoting diversity. 

·Personal credibility to act as an ambassador for the organisation

·A sports related qualification or relevant experience managing and delivering sports activities (desirable)

Service Charge Analyst

A place to drive change

Location: Bradford/Burnley/Stockton, hybrid with regular travel to our schemes.

Salary: £33,195 per annum

Contract Type: 24 month fixed term contract

Hours: 35 hours per week, Monday – Friday 9am to 5pm.

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

As our Service Charge Analyst, you won’t just crunch numbers; you’ll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, you’ll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every scheme’s data stands up to scrutiny.

Working closely with Asset teams and leadership, you’ll help future-proof our processes — ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent.

This role involves national travel and site visits, offering variety and the chance to get hands-on with the properties we serve. If you’re inquisitive, thorough, and ready to make a real difference, we want to hear from you.

Salary

The salary for the Service Charge Analyst post is £33,195 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

The ideal candidate will have proven experience in service charge management, finance, or property services within the housing or real estate sector. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex data and identify discrepancies. A solid understanding of housing management systems, asset hierarchies, leasehold frameworks, and service charge obligations within Tenancy Agreements is required. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners.

Service Charge Analyst Interviews

Interviews will take place via teams and will involve a role related data analysis scenario which will be released prior to the interview and a competency interview. Candidates will also complete a Customer Service questionnaire.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day’s leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Service Charge Analyst, Service Charge Officer, Service Charge Coordinator, Property Service Charges, Leasehold Charges, Housing Finance Analyst, Rent & Service Charge Analyst, Estate Charges, Apportionment Analyst, Leasehold Finance

REF-223 150

Location: Harlow, Essex. Easily commutable from London Liverpool Street/Tottenham Hale Station. We offer a free minibus service from Harlow Town Train Station and free parking onsite.

Hours: Full-time position, Blended working arrangement could be considered, with two days a week working from home. 

Reports to: Transport Solutions Manager. 

About the role:

At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.  

We’re building a Transport Solutions Team that can work flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. This includes a growing portfolio of projects tackling key challenges like inclusive EV charging, complex community transport funding opportunities, and large-scale research such as the National Centre for Accessible Transport.  

We are now recruiting several Grant Managers to join this team and help us deliver our vision. This role works within a dedicated team to assess grant applications from charities and organisations applying to the Motability Foundation for grant-funding to support their work in the disability transport sector. 

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people and to work on some of the most interesting and impactful projects in the sector. 

What you will be doing:

• Manage grant delivery, including assessment, due diligence, contracting, monitoring, and closure, across our funding rounds.  
• Engage with all levels of applicant and grantee organisations to understand their work, assess their proposals, and provide support and challenge to strengthen delivery and outcomes. 
• Undertake financial, reputational, governance, and operational due diligence in line with our policies and risk appetite. 
• Produce high quality assessments of applications for review by our grant panels, including award recommendations.
• Work with applicant organisations to develop and agree contractual grant agreements. 
• Manage and monitor multi-year grant awards to ensure objectives and KPIs are achieved within agreed timescales and budgets.
• Ensuring all of our data records are kept up-to-date including reconciling payment schedules to grant records. 
• Work closely with colleagues across the TST to provide insight from delivery into programme development, and to learn from others’ work across research, innovation and partnerships. 
• Staying abreast of key issues facing the disability and transport sectors, to understand how these shape and influence applications to Motability’s grant programmes. 
• Support delivery of non-traditional funding mechanisms such as challenge prizes, research calls, or commercial commissioning approaches, contributing to assessment and management. 

Your experience:

• Experienced in assessing, managing, monitoring and evaluating grant applications or similar roles related to charitable grant making. 
• Understanding of not-for-profit structures, including charities, social enterprises and other not-for-profit organisations. 
• Experience in writing a variety of styles including academic, reports, and impact.
• Demonstrable ability to prioritise when faced with a continuous flow of applications and variable work load.
• Experience of effectively engaging at all levels within applicant organisations leading discussions where necessary. 
• Good with numbers, and the ability to understand and interpret budgets and accounts.
• Able to engage with grant applicants and build an ongoing positive rapport. 
• Strong IT skills including experience working with the MS Office suite. 
• Experience within the disability sector and/or direct or indirect experience of the mobility challenges faced by disabled people would be advantageous, but not essential.

Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to disabled people?

About the role

Richmond AID have 3 main advice teams: Information Navigation, Benefits Advice and Money Advice. We also administer a number of grants on behalf of local grant giving charities and the local authority. Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.

You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database.

You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.

You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.

You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.

About you

To be successful in this role you will have solid administration and organisational skills, and a high degree of accuracy and attention to detail. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting disabled people.

An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

The ideal candidate will be passionate about social justice and the empowerment of disabled people and excited to learn valuable skills on the job.

Other roles you may have experience of could include:  Youth worker, project officer, advisor, administrator, generalist advisor, office worker, receptionist

We are looking for resilient and dedicated people to join our Avon & Somerset team as Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment.

We have a number of posts available and welcome applications for both full and part time hours. These are hybrid roles which will involve a minimum of working one day per week in the Bristol VS office; a confidential home working space is also essential. Travel for team meetings, training etc. will be required on occasion.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.

Career Development: Ongoing training and support with opportunities for career progression

About the Role:

You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
• Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
• Develop support plans where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
• Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
• Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.

Ideally you will have:

• Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Experience of working in an outcomes focused service
• Knowledge of the criminal justice system and the impact of crime
• Knowledge and understanding of Domestic Abuse processes and services
• Experience of engaging with vulnerable victims of crime who may have complex needs

You will need:

• To demonstrate strong written and verbal communication skills
• The ability to undertake impact and risks assessments and identify appropriate support
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
• The ability to manage a demanding workload and to meet a range of conflicting deadlines
• The ability to identify, develop and maintain partnerships with all relevant external organisations
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• The ability to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.

We’re looking for a strategic and collaborative leader to join us as our first Head of Performance and Planning. In this newly created role, you’ll help us stay focused on what matters most – delivering impact for the brain tumour community.

You’ll lead our planning and performance functions, working closely with senior leaders and teams across the organisation to ensure we have clear priorities, strong reporting, and effective ways to measure progress. You’ll also oversee our governance and risk frameworks, making sure we remain well-governed and prepared for the future.

This is a strategic but hands-on role that will shape how we plan, deliver and learn as we grow. You’ll work closely with the CEO and Board to support decision-making and accountability, helping us to embed a joined-up, insight-led approach that will drive progress against our ambitious 2030 strategy.

WHO WE'RE LOOKING FOR:

You’ll bring experience in planning and performance, with a strong track record of leading cross-organisational work in a complex setting. You’ll be confident building relationships at all levels, influencing decisions, and turning strategy into action. You’ll thrive on helping others stay focused and aligned, and you’ll bring clarity and structure to big ambitions. If you love working collaboratively and want to make a real impact, this is the role for you.

KEY ACCOUNTABILITIES:

Developing and leading business planning processes and activities

• Leading our annual and multi-year business planning processes, ensuring strong alignment to our 2030 strategy and strategic pillars.
• Designing and managing planning tools, timelines, and guidance to support joined-up planning across The Charity’s departments.
• Aligning strategic planning with budget and resource planning in partnership with the Director of Finance and IT and the Director of People and Culture.
• Working closely with the Director of Finance and IT, and the wider leadership team, to drive alignment between strategy, delivery, and performance.
• Championing a collaborative and inclusive approach to planning, building understanding and engagement across the Charity.
• Representing planning and performance leadership at key forums, including SLT and Extended Leadership Team meetings, and at Board subcommittees where required.

Performance monitoring and reporting

• Designing, implementing and embedding our performance monitoring and reporting frameworks, including dashboards, KPIs and narrative reporting for SLT and Board.
• Identifying and escalating performance trends and/or risks, highlighting these in order to partner with teams on continuous improvement
• Driving the use of data and insight in organisational planning and decision-making processes, including embedding processes to support equity and inclusion e.g. EDI impact assessments.
• Building capacity and planning capability across The Charity to support sustainable processes and ways of working, and to support continuous improvement.
• Working closely with leaders to ensure planning, change and performance are aligned, and with particular emphasis on Finance, Strategy and External Affairs, and People and Culture.

Programme and project planning

• Developing and communicating frameworks to support how programmes and projects are monitored and measured, in alignment with our strategy impact framework led by the Strategy & External Affairs team.
• Support programme planning and monitoring capability across The Charity through coaching and advisory support to teams and leaders and through procuring and/or sharing supporting tools and guidance for this purpose

Leading governance, risk management and business continuity

• Strategic oversight of governance, including overseeing Board and subcommittee reporting, documentation, regulatory and legal compliance.
• Overseeing the Charity’s corporate risk register, embedding risk awareness and mitigation planning across The Charity.
• Leading the development of our Business Continuity Planning (BCP) approach, including associated guidance, communication and learning.
• Acting as a trusted partner to SLT and Heads of Teams on performance, risk, and governance.

Working pattern: full-time (36.25 hours per week) - part time considered

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident within commutable distance to the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

We are currently looking for two (new) part-time Finance Manager roles, splitting the previous finance manager role and following the implementation of new accounting software – with one role focussing on general finance processes and systems, and one role focussing on relationships with budget holders, reporting and forecasting.

The Sutton Trust is seeking highly motivated and enthusiastic individuals to join the team and provide crucial support on a range of key finance functions. This is an exciting time to join the team as we are looking to further improve process efficiencies and assess the use of technology within the team.

These are varied and hands-on roles that requires a strong understanding of charity accounting (particularly funds), excellent problem-solving skills and initiative. You can expect a steep learning curve and fast-paced work in a passionate and supportive environment. 

Senior Finance Manager

The Senior Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.

Main duties

• Overseeing the Finance Officer’s work including sales ledger, purchase ledger and general processes and ensuring transactions are posted accurately and timely as well as supporting reconciliations and resolving discrepancies
  Other duties as necessary from time to time 
• Overseeing month-end and year-end processes, including reconciliations and preparing trial balances and journal postings.
• Preparing year-end schedules and statutory accounts, working closely with the Director of Finance & Operations and external auditors. Liaising with external auditors and managing the audit process.
• Ensuring legal and regulatory compliance (e.g. Companies House, Charity Commission)
• Managing the finance system, including data integrity, user access and system upgrades. Supporting finance-related integrations with other systems, and ongoing system improvements/ automation.
• Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
• Line managing, motivating and proactively supporting the Finance Officer in their professional development
• Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
• Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work

Interviews

Applications should reach us by 10am, Monday 18th August, with first round interviews held over Zoom on Thursday, 28th August, and second round interviews held at our London offices on Wednesday, 3rd and Thursday, 4th September.

Finance Manager

The Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.

Main duties

• Building and maintaining relationships with budget holders and members of senior leadership to help them understand budgets and financial statements and support them with their day-to-day budget management and finance needs (incl. on the new finance system, XLedger)

• Preparing quarterly management accounts, and other financial modelling as required
• Cash management and cashflow forecasting; monitoring and reporting on the Trust’s investment portfolios
• Supporting the Director of Finance & Operations with annual budget setting and leading on quarterly reforecasting cycles
• Supporting the Development Team with funding applications, and grant / funder reporting
• Ensuring compliance with funder restrictions and requirements
• With support from the Finance Officer, managing the payroll and benefits administration (note, payroll is outsourced)
• Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
• Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
• Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work 
• Other duties as necessary from time to time

Interviews

Applications should reach us by Midnight, Monday 25th August, with first round interviews held over Zoom on Tuesday, 2nd September, and second round interviews held at our London offices on Tuesday, 9th September.