Data quality officer jobs

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working across two teams who work with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting an Administrator for a new primary care Individual Placement and Support (IPS) employment service in the London Borough of Enfield. 

The Administrator will play a key role in the teams, supporting the team of employment workers as well as working alongside the Team Leads to ensure that records are kept up to date and data is easily accessible for reporting.

Experience of working in an employment team is not essential but you must be highly organised, have a problem-solving attitude and be willing to work with the other teams’ Administrators to develop joint systems and processes.

Good organisation skills are essential for this role, in addition to at least intermediate level knowledge and skills of office software including Outlook, Excel, Word and Power Bi. The successful candidate will need be able to communicate with a wide range of people.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 17 November at 9am

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: TBC

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Application deadline: 24th November at 9am GMT.

Make a difference every day with PDSA

At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.

If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.

About the role

You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.

Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.

Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.

What you’ll do

• Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
• Handle inbound calls related to fundraising with empathy and professionalism.
• Achieve personal and team income, service and quality targets.
• Build positive relationships with supporters through excellent communication and listening skills.
• Ensure accuracy and compliance with Data Protection and fundraising regulations.
• Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.

About you

You’ll bring:

• Experience working towards financial or operational targets.
• Excellent telephone and listening skills, with the ability to build rapport.
• A positive, solutions-focused approach.
• Confidence using computer systems and managing data accurately.

Desirable experience includes:

• Customer service or complaint handling.
• Fundraising, sales or supporter engagement.

What We Offer

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. 

In addition to being a great place to work, we offer a wide range of benefits, including: 

• 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
• Special days off, including:
  • A paid Volunteering Day
  • A Celebration Day for something meaningful to you
  • A dedicated Wellbeing Day to focus on yourself
• Generous pension scheme – up to 10% employer contributions
• Free Life Assurance (4 x annual salary)
• Enhanced family leave (maternity, adoption & paternity)
• Retail, travel & leisure discounts through Fetch platform
• 15% discount on PDSA Pet Insurance plus access to staff vet services for pets

About PDSA

As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets.  Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

People Officer (Part-Time)

Location: Remote – West Midlands Based
Hours: 20–30 hours per week (flexible)
Salary: £33,500 pa - pro rata
Contract Type: Permanent 

Are you a passionate people professional looking for a role where you can truly make a difference?
Do you have strong HR administration and generalist experience?
Are you ready to grow your career in a purpose-led organisation that puts people first?

At Fuel Bank Foundation, we’re on a mission to end fuel poverty in the UK. We provide emergency fuel support to people in crisis — and we know that our impact starts with our people.

We’re looking for a People Officer to help us build and nurture a workplace where everyone can thrive. This is a fantastic opportunity to join a growing charity, work flexibly, and contribute to meaningful HR projects that support wellbeing, inclusion, and employee engagement.

What You’ll Do

• Work with the HR team to manage the full employee lifecycle — from recruitment and onboarding to offboarding.
• Provide HR advice and support to managers on employee relations, performance, and wellbeing.
• Lead on internal communications that keep our team connected and informed.
• Coordinate wellbeing initiatives, recognition programmes, and team events.
• Maintain HR systems and ensure policy compliance with employment law and best practice.
• Support learning and development and contribute to people-focused projects.

What You’ll Bring

• CIPD Level 5 qualified (or working towards it).
• Solid experience in HR administration and generalist support.
• Strong knowledge of UK employment law and HR best practice.
• Excellent communication and relationship-building skills.
• A proactive, people-first mindset with a passion for inclusion and wellbeing.
• Confidence working with managers and handling sensitive issues with professionalism.

Why Join Us?

• Be part of a growing charity making a real, measurable impact.
• Work in a values-led, inclusive culture where people come first.
• Enjoy flexible, remote working with a West Midlands base.
• Access professional development and career growth opportunities.
• Join a team that genuinely cares about people, purpose, and progress.

What you will receive in return:

• Support from a team of like-minded individuals who will support you to succeed in the role.
• Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
• A flexible working week to ensure work life balance.
• Enhanced pension contributions.
• Equal opportunity employers
• Full onboarding programme with ongoing training and development opportunities.

Ready to bring your HR skills to a role that matters?
Apply now and help us build a workplace where people feel supported, valued, and empowered.

Title: Data and Reporting Officer – Neglected Tropical Diseases (NTDs) 

Salary: £29,400 to £34,600pa 

Location: UK remote - with occasional travel to Haywards Heath, when required 

Contract: 24-month Fixed Term Contract 

Hours: This is a full-time role with 35 hours per week 

About the role 

Sightsavers work in Neglected Tropical Diseases (NTDs) contributes to a range of public health problems to reduce disparities, lower disease burdens, and build locally owned sustainable health programs. The NTD Data and Reporting Officer sits within the NTD Surveillance unit and provides a single point of contact for programme and country teams on data monitoring and reporting. 

The position will be based in the UK, with occasional travel to Sightsavers headquarters in Haywards Heath, and international travel up to four weeks per year. 

As the NTD Data and Reporting Officer you will help standardise, consolidate and continuously improve directorate Monitoring and Evaluation (M&E) tools and processes, maintain data architecture for NTDs, ensuring core organisational data assets are of high quality, cohesive and accessible, and manage secure storage for NTD data reporting. 

Further responsibilities include: 

• Maintain a cross-departmental M&E calendar. 

• Develop and disseminate and track quarterly planning and reporting templates for country office/partners. 

• Quality check data submissions prior to consolidation against organisational data policy. 

• Ensure programme plans (targets) and associated performance data (actuals) are timely and accurately entered in core organisational data systems. 

• Process and analyse large, complex datasets on request for directorate senior management, donors and partners. 

• Conduct detailed reviews of donor reports, narratives and press releases to ensure any referenced data is accurate and appropriately referenced.

• Provide day to day capacity building and support for directorate and country office staff on data monitoring and reporting. 

• Provide ongoing support to licensed NTD data systems, including acting as a first point of contact for the directorate NTD data helpdesk. 

• Participate in NTD programme and team meetings.

Skills and Experience 

As the successful candidate you will possess practical experience or an undergraduate degree in international development, public health, international relations, geography, statistics, or an appropriate equivalent. You will also have excellent English language skills, have an understanding of international development issues and a commitment to equality of opportunity for people with disabilities, and have experience within data reporting and monitoring. 

Further requirements include: 

Essential 

• Excellent problem-solving and analytic skills, with the ability to work with large, complex datasets. 

• Understanding of data privacy and best practices in data security. 

• Excellent organisational skills with the ability to identify critical issues and communicate these effectively to colleagues. 

• Able to facilitate group-training sessions, with a focus on programme systems and data, building capacity in developing country contexts in areas relevant to position. 

• Advanced Excel skills, and proficiency with Microsoft suite. 

• Knowledge and understanding of Monitoring and Evaluation reporting. 

• Experience processing and analysing large and complex data sets. 

Desirable 

• Working knowledge of French and/or Portuguese. 

• Experience of working in different countries, preferable within NTDs or the public health sector. 

• Experience with Geographic Information Systems (GIS) and data visualisation platforms, such as PowerBI and Tableau. 

This is a varied and involved position, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details. 

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW), and complete international travel up to four week a year. 

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. 

Next steps 

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all of the application questions. We are particularly interested in learning of your motivations for applying.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. 

We anticipate that remote interviews will take place during the week commencing 24 November 2025 and the evaluation process will include a written task and an oral interview to be completed by shortlisted candidates in advance of this.

Closing date: 9 November 2025 

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. 

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.

We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.

This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:

• Data systems and structures
• Data analysis
• Data visualisation
• Data security and compliance

The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.

This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 24th November at 5:00pm. Stage 1 interviews are scheduled to take place on 4th December and stage 2 interviews are scheduled to take place on 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation

The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team, helping us understand and address youth unemployment in England.

The postholder will lead on managing our data infrastructure including our flagship youth labour market dashboard and contribute to the design, commissioning, and delivery of high-quality quantitative research and analysis.

They will combine strong technical skills with the ability to communicate data-driven insights clearly to internal and external audiences, influencing policy and practice to improve employment outcomes for young people.

Key Responsibilities include:

• Managing the design, commissioning and delivery of economic, quantitative social research and data analysis projects using a wide range of methods, including primary and secondary data analysis, and evidence reviews
• Critically reviewing research proposals, manage contracts and budgets, and ensure high quality outputs
• Developing evidence tools, gap maps and frameworks to address youth unemployment, and identify and prioritise evidence gaps to meet stakeholder needs
• Building and maintaining strong relationships with a range of external partners.

For a full role description and person spec, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

This is a new role within the Programmes Directorate to support the expansion of the Trust’s in-house impact evaluation. The Sutton Trust has an excellent reputation in this field with well-developed theories of change, robust evaluation framework and extensive data and feedback from programme participants. This role will be vital for delivering internal evaluation projects of Sutton Trust programmes, supporting with data collection and management across multiple platforms, contributing to and implementing our impact strategy and developing expertise in data analysis, project management, and data management.

The role will report to the Senior Impact and Evaluation Manager, alongside working with the Systems and Evaluation Manager, and others across the Programmes team.

Main duties

• Working with the team to deliver the Trust’s impact strategy. This includes analysing both qualitative and quantitative data on the Trust’s programmes, creating reports to communicate findings, supporting with the collection and management of impact and engagement data, and supporting on external evaluation projects.

• Working with colleagues across the Programmes and Development teams to support with reporting programme numbers and data requests to funders and other key stakeholders.

• Support the Systems and Evaluation Manager with the innovation and development of our Salesforce CRM platform and other data-gathering platforms to ensure the ongoing collection and maintenance of high-quality data.

• Work across multiple data collection platforms that gather personal data on applicants to programmes and post-programme feedback data, to ensure processes are effective, efficient, and GDPR-compliant.

• Develop expertise in Salesforce, data analysis, and evaluation methodology via project work, proactively seeking development opportunities, by keeping up to date with developments in the sector, and attending external conferences.

• Working with external stakeholders and delivery partners to deliver training and communication about the charity’s impact and data systems.

• Supporting the creation and development of Theories of Change for the Programmes team.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have experience in:

• Experience handling and analysing large and complex datasets in Excel or a similar application
• Strong project management skills
• Demonstrates a willingness to learn
• Organised, independent and able to work to deadlines
• Excellent verbal and written communication
• High numerical literacy
• High degree of initiative and the ability to take responsibility for projects
• Personable and flexible; able to fit into a small team

Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:

• Knowledge and experience of the higher education, education, and/or non-profit sectors
• Knowledge and experience of working with Salesforce
• Experience in impact evaluation or reporting within a non-profit or educational context

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £34,000-£36,000
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by 10am, Monday 3rd November, with first round interviews held over Zoom on Wednesday, 12th November, and second round interviews held at our London offices on Thursday, 20th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

At Barnardo's our mission is - Changing Childhoods and Changing Lives, so that children, young people, and families are safe, happy, healthy, and hopeful. To do this, we rely on high-quality data to inform our decisions, support our beneficiaries, engage donors, influence policy and demonstrate impact. We're looking for a Data Governance Officer to help us build the data foundations that underpin our work. 

The Role 

As our Data Governance Officer, you will join our multi-disciplinary Data Management Team within our Digital, Data and Technology Directorate. You will play a central role in supporting colleagues across the Charity to implement our data governance strategy, ensuring that colleagues are enabled to manage data ethically, securely, and legally across a wide and varied set of functions.

You will be as passionate and knowledgeable about supporting colleagues to develop an effective data culture and bring about the mindset and behaviour change that this requires as you are about data governance. We are a small team building culture change and supporting colleagues to take on new roles and responsibilities around data, placing ownership where it is most effective and enabling colleagues to see their relationships with data differently. 

You will have: 

• Experience in data governance or data management – ideally in the charity or public sector. 

• Strong communication and stakeholder engagement skills, especially with non-technical audiences. 

• A collaborative approach and ability to influence change across teams. 

• A passion for ethical data use and making a difference through better information. 

• Working knowledge of data protection laws (e.g. GDPR) and how they apply to charities. 

Key Responsibilities 

• Implementation, review, and refinement of the data governance framework, strategy and vision ensuring that these align with the Charity's Corporate Strategy. 

• Enabling and promoting data governance best practice in the charity 

• Contribute to enterprise-wide data management, working closely with data architecture/engineering colleagues and the wider business teams. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

IT & Data Support Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: IT and Data Support Officer

Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible

Salary: £28,560

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department

About the role

We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.

You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.

About you

We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:

• Skills in data input, extraction, and reporting
• Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
• Familiarity in externally used systems by Ministry of Justice is highly desirable
• Ability to translate and present technical knowledge and information to non-technical teams
• Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
• Working knowledge of business intelligence/reporting and database
• Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
• Ability to problem solve, use own initiative, and work in a proactive manner
• Ability to manage own time and determine priorities with competing tasks and meet deadlines
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Role purpose 

We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.

You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products. 

Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity.  You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity. 

Key tasks and responsibilities  

Campaign development and delivery 

• Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention. 

• Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content. 

• Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed. 

• Lead on campaign timelines and ensure activity is delivered on time and within budget. 

• Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications. 

• Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency. 

Supporter journeys & stewardship 

• Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations. 

• Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.

• Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience. 

• Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging. 

• Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors. 

• Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts. 

Data & insight 

• Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value. 

• Regularly track and report on KPIs such as response rate, income, ROI, and donor retention. 

• Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns. 

• Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices. 

• Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns. 

• Ensure all fundraising materials follow brand guidelines and ethical fundraising codes. 

• Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times. 

• Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance. 

• Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave. 

• Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices. 

• Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement. 

Collaboration & compliance

• Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns. 

• Ensure all fundraising materials follow brand guidelines and ethical fundraising codes. 

• Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times. 

• Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance. 

• Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave. 

• Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices. 

• Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement. 

Person specification 

Knowledge and experience 

• Experience working in the charity or healthcare sector 

• An understanding of Individual Giving practices and techniques

• Experience delivering multi-channel fundraising or direct marketing campaigns 

• Familiarity with direct debit, regular giving or payroll giving programmes 

• Excellent copywriting and editing skills for fundraising appeals 

• Experience using CRM systems and data segmentation (Beacon preferred) 

• Ability to manage external suppliers, designers and/or printers 

• Understanding of GDPR, Fundraising Regulator guidance, and supporter consent 

• Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics) 

Skills, abilities, and behaviours 

• Strong written and verbal communication skills with excellent attention to detail 

• Ability to manage multiple projects with competing deadlines 

• Highly numerate with the ability to analyse large data to optimise future campaigns

• Strong organisational skills with a proactive, problem-solving approach 

• Ability to work independently and as part of a close-knit team 

• Comfortable working collaboratively across departments 

• Empathy and understanding of supporter motivations and behaviour 

• Commitment to the values and goals of Southampton Hospitals Charit

Chiltern Foodbank is a dynamic nonprofit organization dedicated to alleviating hunger within the Chiltern area. With a proud history of driving social change and a passionate team behind us, including over 80 volunteers, we’re now seeking a visionary Chief Executive Officer to lead us into our next phase of development.

The charity was founded fourteen years ago by local churches and community groups in Chesham. Over time, thanks to volunteers and partners, the Charity has extended its coverage and now has distribution centres in Chesham, Wendover, Prestwood and Chalfont St. Peter. 

The Role

As CEO, you will be the driving force behind our strategic direction, operational excellence, and public profile. You’ll work closely with the Board of Trustees, to ensure that our mission is delivered with integrity, innovation, and measurable impact.

Key Responsibilities will include:

• Leading the development and execution of the charity’s strategic plan
• Ensuring high operational standards and compliance with the Trussell licence model.
• Building strong relationships with partners and the wider community
• Inspiring and empowering a talented team (including two part-time staff and a large team of volunteers) to achieve organisational goals
• Acting as a compelling ambassador for the charity’s work and values to the wider community

What We’re Looking For

We are looking for proven leadership experience at a senior level, ideally within the charity or nonprofit sector. The ideal applicant will have strong strategic thinking and financial acumen, exceptional communication and stakeholder engagement skills, a deep commitment to social impact within the local community as well as experience of working with Boards and navigating governance structures.

Why Join Us?

This role provides an opportunity to

· Make a tangible difference to people’s lives within the local community.

• Lead a passionate team of staff and volunteers
• Shape the future of a respected charity
• Enjoy a supportive, inclusive, and values-driven culture

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

Over the past two years, SPANA has made significant investments in Monitoring, Evaluation, Accountability and Learning (MEAL), culminating in the establishment of an independent MEAL team within the Global Programmes Directorate. Led by the Head of Data Insight and MEAL, this team works collaboratively with the Programme Quality and Development, Animal Health and Welfare and Education, Community Education and SBCC teams to strengthen evidence-based programming and impact measurement.

The MEAL Manager plays a central role in advancing SPANA’s MEAL systems, providing technical expertise and support to SPANA UK staff and over 20 global partners. The role contributes to the design and implementation of MEAL frameworks that effectively measure the organisation’s impact on the health and welfare of working animals. In addition, the MEAL Manager promotes innovative approaches to data use, supports evidence-based learning and line manages the Data Insights Officer.

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role. This role is UK based, hybrid working with regular attendance (approximately 1-2 days per month, or more if preferred) in our London office. Candidates must have the right to work in the UK currently and for the duration of the contract. 

The salary for this position is c.£45,000 per annum, subject to skills and experience. SPANA is pleased to offer a range of benefits including a generous company pension scheme with 10% employer contribution if the employee contributes a minimum 5%, and health care cash plan. 

Further details and how to apply

Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GMT on Sunday 16 November 2025. 

We recognise that candidates may choose to use AI in their application documents. We recommend that candidates ensure that their use of AI is considered and that their application documents accurately reflect their skills and experience. Applicants are advised that SPANA does not use AI in its application review process and all applications are independently reviewed by a minimum of two members of the team. Some interview processes will involve skills assessments which we expect candidates to complete without the use of AI.

Applicants must have the right to work in the UK currently and for the duration of the contract.