Database and operations manager jobs

Job Title: Supporter Services & Data Processing Officer

Reporting To: Internal Communications Manager

Salary Range: Up to £37,667

Contract Type: 6 Month Fixed Term Contract

Location: Hybrid, London

Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job  

Deliver excellent supporter services function to support growth in public fundraising.  Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.

Duties and Responsibilities

• Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
• Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
• Work with the Finance team to deliver processes to support donor refunds and cancellations.
• Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
• Further duties as and when required by the fundraising operations team and wider directorate.
• Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
• Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
• Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
• Record all interactions accurately and clearly in Salesforce within agreed SLAs.
• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

Person Specification 

•  Experience of working in a fundraising supporter or customer services environment.
• Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Excellent phone manner, including ability to cope with challenging conversations.
• Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
• Good problem-solving skills.
• Organised and methodical approach to work.
• Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
• Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
• Knowledge of Salesforce and/or Microsoft Dynamics.
• Ability work under pressure and meet deadlines.
• Good numeracy skills with excellent analytical skills to interrogate data.

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

ALDER HEY CHILDREN’S CHARITY

Job title: Community Fundraiser (Donor Relationship)

Salary: £31,325 – £39,826

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.

About Us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role:

This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.

Key Responsibilities will include:

Supporter Journeys & Stewardship

• Create tailored donor journeys for all community and event supporters,
  ensuring timely touchpoints, personalised engagement, and clear pathways for
  deeper involvement.
• Develop and implement a reward and recognition process that celebrates
  supporter milestones, achievements, and loyalty, using insight‑driven methods
  to nurture long-term commitment.

• Lead and develop a new thanking process for community and event supporters,
  ensuring gratitude is timely, meaningful, and impactful across all channels.
• Develop an SMS journey for community and event supporters that enhances
  engagement, provides real-time updates, and complements wider stewardship

Supporter Journeys & Stewardship:

• Work collaboratively with the Marketing & Communications team to source
  case studies, patient stories, and supporter testimonials that demonstrate
  impact and bring fundraising stories to life.

• Work with marketing on monthly newsletters, contributing stewardship-led
  content, supporter spotlights, and updates aligned with community fundraising
  priorities

Events & Recognition:

• Lead on the planning and delivery of the annual community awards event,
  celebrating supporter achievements and strengthening the charity’s
  relationship with grassroots fundraisers.

• Ensure the event reflects supporter diversity, contribution levels, and the
  organisation’s values.

Data & Insights:

• Maintain accurate, timely and GDPR‑compliant supporter records to ensure
  excellent stewardship and meaningful reporting

• Use insight and supporter feedback to continually refine journeys,
  communications, and stewardship approaches

Any other reasonable duties as required by your line manager.

Please see the attached Job Description and Person Specification for more information.

Job Closes: Monday 15th June 2026, 12pm

Interviews (to be held at Alder Hey): Tuesday 23rd June 2026

We are an amazing local charity, supporting people across Huntingdonshire with cancer. Would you like to be involved in improving the lives of people affected by cancer?Are you confident and proactive, keen to seek out opportunities and listen to what people are doing and want to do to raise funds?

If yes, then the role of Fundraising Manager at HCCN might be for you!

All the charity’s income is generated through fundraising, grants, donations and gifts. This role is at the heart of our operations, central to ensuring a sustainable income stream, ensuring we continue to help people with cancer back to independence with a renewed sense of self-esteem. You’ll be a key part of our small but mighty Operations Team.

We need our Fundraising Manager to:

●Develop, implement, monitor and report regularly on an annual fundraising plan and budget to deliver the charity’s fundraising objectives while minimising financial risk

●Be responsible for the development and delivery of events 

●Be the face of HCCN during fundraising events

●Recruit volunteers to assist at events, developing strong relationships and identifying and cultivating supporters to develop new fundraising opportunities and partnerships

●Keep the HCCN database up to date and ensure it is used as an effective means of communication, information, networking and reporting. Ensure all data is GDPR compliant.

●Work with the Operations Manager to review targets and budgets. Produce financial and activity reports, forming part of the charity’s financial and business plan review. 

●Seek opportunities to apply for grants. Write grant applications for Trustee approval. Develop legacy giving

The attributes you will need:

●Represent the charity positively and professionally

●A strong relationship builder and networker, comfortable both in corporate environments and community settings.

●Able to recruit, develop, inspire and manage volunteers - individuals and teams

●Be proactive and have the confidence to use own initiative 

●Strong team player

●Unflappable, ‘can do’ attitude

●Self-motivated and able to work without close supervision, once provided with guidance

●Identify and mitigate risks at fundraising events, including risk assessment

●know and care about people with cancer and the issues that affect them

Training will be provided. 

This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area. 

The time commitment is 25 hours per week. We offer pension benefits and paid holidays.

You must live within easy reach of Huntingdon and be able to drive with your own vehicle. 

The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference. 

To find out more about the role and how to apply please read our job description.

Our values, at HCCN:

• We are committed to evidence‑based practice
• We value compassion, dignity and respect
• We use our resources responsibly to benefit people affected by cancer
• We listen to understand the needs of the people we support
• We work in partnership with healthcare professionals

AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)

About the Role

This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.

Key Responsibilities

• Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
• Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
• Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
• Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
• Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
• Communications & Digital Support: Support website updates, digital content creation, and social media activity.

Person Specification

• Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
• Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
• Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.

Why This Role Stands Out

Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.

How to Apply

If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.

To be considered, please submit your CV along with a completed application form.

Closing date: 11 June 2026.

STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES

The Organisation: YCS (Cwmni Siarad) was originally set up in 2011 to improve access to and meet the needs of groups traditionally under-represented in taking up psychological therapies, through the provision of accessible, evidence-based therapies and other support.   It has been mainly run by volunteers but is now progressing widening its services to provide facilities for private and contractual counselling support.  Any profits from its activities is used to subsidise the provision of counselling support to individuals who have difficulty accessing counselling services for a variety of reasons.  Apart from the delivery of face-to-face counselling in South East Wales, the organisation provides on-line counselling services throughout Wales.    

Job Purpose: To lead, manage and develop YCS Counselling services, ensuring the delivery of high-quality, accessible and ethical counselling provision. The postholder will support the safe and effective practice of student and volunteer counsellors, overseeing both the client journey and the placement experience to ensure positive outcomes for clients and a supportive, structured development environment for counsellors.

The role requires a strong understanding of the counselling sector, with the ability to work empathetically with a diverse client group, while supporting and guiding counsellors on placement.

As part of a small charity and an NCPS-recognised service, the postholder will adopt a hands-on approach, contributing directly to the day-to-day running of the service, working flexibly as part of the team, and supporting the practical operation of the therapy centre.

Salary: £30,030 pro rota (£18,018 for 21 hours)

Accountable to: Director

Working Pattern: 21 hours per week. Currently the post will be expected to work Tuesday, Wednesday and Thursday (9am – 5pm) at our Therapy Centre including one late shift per week (11am - 7pm).

Objectives:

(i)Ensure the delivery of safe, ethical and high-quality counselling services in line with professional standards (BACP/NCPS).

(ii) Develop and implement processes that improve client access, flow, and outcomes (e.g. waiting times, engagement, completion).

(iii) Strengthen and expand the volunteer counselling programme, including recruitment, retention, and development.

(iv) Embed a culture of reflective practice, continuous improvement, and clinical excellence.

(v) Contribute to the financial sustainability of the service through efficient resource use and support for income-generating activity.

(vi) Build and maintain partnerships with training providers and referral organisations.

(vii) Monitor and evaluate service outcomes to inform development and reporting.

Service Leadership & Delivery

• Lead the day-to-day delivery of YCS counselling services, ensuring a high-quality, accessible and well-coordinated provision.
• Oversee the full client journey, including referral, assessment, allocation, engagement and endings.
• Manage client assessment appointments, waiting lists and allocation to counsellors to ensure timely and appropriate access.
• Maintain a small caseload, including undertaking client assessments and delivering counselling where required, particularly in more complex cases.
• Contribute to the smooth running of the therapy centre, including opening and closing the premises and working flexibly as part of a small team.
• Work collaboratively as part of a small, values-driven team, contributing to a supportive and flexible working environment.

Student & Volunteer Counsellor Support

• Lead on the recruitment, induction and onboarding of student and volunteer counsellors.
• Provide ongoing guidance and support throughout the placement journey, ensuring a positive, structured and professionally enriching experience.
• Act as a key point of contact for counsellors, supporting them with queries relating to client work, processes and placement requirements.
• Monitor counsellor progress, including review of client logs, attendance and placement requirements, and completion of reports for training providers.
• Support counsellor wellbeing and development through regular communication, informal support and signposting where appropriate.

Clinical Quality & Safe Practice (in collaboration with Clinical Lead)

• Support the delivery of safe, ethical and effective counselling practice in line with NCPS (or equivalent) standards.
• Provide day-to-day guidance to counsellors on managing risk, safeguarding concerns and complex client presentations, escalating to the Clinical Lead where appropriate.
• Act as a safeguarding point of contact during operational hours (e.g. when locking up) and ensure concerns are appropriately recorded and escalated.
• Monitor client engagement, endings and overall service quality, identifying areas for improvement.

Service Development & Partnerships

• Support the Director in the ongoing development and growth of the counselling service.
• Build and maintain relationships with counselling training providers to support the recruitment and retention of placements.
• Contribute to the development of systems, processes and policies that improve service delivery and consistency.

Operations, Systems & Data

• Maintain accurate and up-to-date client and service records in line with GDPR and confidentiality requirements.
• Use digital systems (including Microsoft 365 and client management databases) to support efficient service delivery, communication and reporting.
• Monitor key service data, including waiting times, engagement and outcomes, supporting reporting requirements.
• Contribute to the effective administration of bookings, cancellations and client communications.

• Build and maintain relationships with local training organisations to increase volunteer placements.
• Participate in operational duties including opening and locking premises and acting as a safeguarding contact when required.
• Maintain accurate data monitoring, reporting, and record-keeping systems.

Bringing proven experience in finance and a strong eye for detail, the Management Accounts Assistant will play a key role in supporting accurate, timely financial reporting. This Management Accounts Assistant opportunity is suited to someone who has strong Excel skills, clear communication and a proactive approach. This role contributes effectively to management accounts, reconciliations and audit support within a collaborative finance team.

Key Responsibilities

• Support the preparation of quarterly management accounts and commentary
• Assist with accounts for MND (Sales) Ltd
• Maintain the Fixed Asset register
• Balance sheet account reconciliations
• Produce sales invoices and support credit control activity
• Process weekly bank cheques from the fulfilment provider
• Assist with internal and external audits
• Support the Management Accountant with ad-hoc tasks

About You

• Studying AAT or equivalent experience in a finance setting
• Ability to work with and support non-finance stakeholders
• Intermediate Excel skills
• Strong communication and organisational skills
• Confident written and verbal communication

Desirable

• Experience using Microsoft Dynamics GP or Qlik reporting
• Experience with CRM systems such as Dynamics
• Proactive approach with the ability to prioritise workload

Hybrid working expectations: office attendance in Northampton two days per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Fundraising Manager – Overview (scroll down to full role PDF)

Trekstock Cancer Support is the go-to place for exercise and mental wellbeing support for people in their 20s, 30s and 40s living with and beyond cancer - a group too often overlooked. We exist to help people rebuild their strength, confidence and energy through movement, community and expert-led support, from diagnosis through to life after treatment.

We’re a small, ambitious team building something genuinely transformative, and we’re looking for a passionate and proactive Fundraising Manager to help drive our next phase of growth.

This is a hands-on, relationship-led role at the heart of our fundraising. You’ll take ownership of key income streams including challenge events, corporate partnerships and supporter engagement, helping us grow income while delivering an exceptional experience for everyone who supports Trekstock.

From leading flagship events like Trek This City to developing meaningful corporate partnerships, you’ll play a key role in bringing new people into our community - and keeping them connected to our mission.

If you’re a confident self-starter who thrives in a dynamic environment, loves building relationships, and wants to make a tangible difference to the lives of people affected by cancer, this is an opportunity to take ownership and help shape the future of Trekstock.

About you

You’re a confident relationship-builder who loves making things happen. You’re organised, proactive, and comfortable taking ownership in a small, ambitious team. Most importantly, you care about creating meaningful experiences for supporters and making a real impact.

You’ll bring:

• Experience in fundraising (events, community, corporate or similar)
• Strong relationship management and communication skills
• The ability to manage projects from idea through to delivery
• A self-starter mindset and confidence working independently
• Great attention to detail and experience using a CRM or database

Why join us

• Be part of a small, ambitious charity making a real impact
• Shape the future of Trekstock’s fundraising
• Flexible, hybrid working
• Health and wellbeing support + extra leave (including birthday + Christmas closure)
• A supportive, down-to-earth team culture

Trekstock is committed to building an inclusive team and welcomes applications from people of all backgrounds and experiences.

Grants and Information Officer

Professionals Aid Guild

At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.

This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.

Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.

Could you be part of our small, dedicated team making a big difference?

About the Role

As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.

Key Details

• Reporting to: CEO
• Hours: Part-time (21 hours per week)
• Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
• Salary: £28,000 – £31,500 FTE

Benefits

• 25 days annual leave (pro rata), plus bank holidays and Christmas closure
• Additional annual leave after three years’ service (up to 5 extra days)
• Employee Assistance Programme
• Flexible and hybrid working options
• Training and equipment provided

Key Responsibilities

Casework

• Manage applications from initial assessment through to committee review
• Liaise with beneficiaries and maintain accurate, confidential records
• Prepare agendas and take minutes for committee meetings
• Signpost applicants to other appropriate sources of support

Finance

• Administer grants within agreed limits
• Arrange payments to beneficiaries and service providers
• Support audit processes

Grants Management System

• Maintain and update the grants database (Benefactor)
• Produce reports and review system content as required

Administration & Resources

• Update and maintain internal resources, including application forms, guidance, and standard communications
• Support website content updates
• Maintain standard operating procedures
• Provide general office administration support

Additional Duties

• Attend and support the AGM and other organisational meetings
• Represent the charity externally when required
• Support the CEO with fundraising strategy and policy development
• Undertake other duties as required in a small team environment

About You

You will be:

• Educated to degree level
• Proficient in Microsoft Office
• Experienced in working with databases and updating websites
• Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
• Knowledgeable about the UK statutory benefits system
• Familiar with accounting software such as Xero or Dext (desirable)
• Highly organised, with the ability to prioritise a varied workload
• Adaptable and comfortable working in a small team
• An excellent communicator, both written and verbal
• A collaborative team player with strong interpersonal skills
• Confident in problem-solving and decision-making
• Sympathetic to the charity’s mission and values

How to Apply

Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.

�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.

�� Interview date: Monday 15 June 2026
Please ensure availability on this date.

The role

 We are seeking an experienced Manager of Philanthropic Giving with a strong track record in securing major gifts. The ideal candidate will excel at building trusted, long-term relationships with donors and feel confident leading conversations that result in significant philanthropic support. This role will also contribute to the development and delivery of a trusts and foundations strategy, helping to grow and strengthen our portfolio.

Working closely with the CEO, senior leadership and trustees, you will develop compelling funding propositions, steward donors and funders through excellent reporting and engagement, and represent myaware at meetings, events and networking opportunities. You will also maintain accurate records through our CRM system, track performance against targets, and contribute to income planning and reporting. This is a strategic and hands-on role with real impact for people affected by myasthenia.

The Manager of Philanthropic Giving will be predominantly home based within the UK (with occasional working and meetings at Derby HQ) and will work in co-operation with the fundraising team and all myaware colleagues to deliver agreed fundraising targets and campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required to attend donor meetings, events and networking opportunities, as well as the ability to travel to the Derby office. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.

Who We Are Looking For

We are looking for an experienced and motivated fundraising professional with a strong track record in major donor fundraising along with experience in Trusts and Foundations fundraising. You will have experience in personal communication in asking for high level funds, and experience of stewarding high net worth individuals to maintain high levels of engagement over a significant period. You will have experience of Trusts and Foundations fundraising including pipeline management and stewardship, writing compelling funding applications and impact reports.

You will be a strategic thinker with excellent interpersonal, research and organisational skills, confident managing a complex pipeline and working collaboratively across teams. You will be comfortable working independently, using CRM systems, and engaging senior stakeholders, including trustees and high-level donors. Most importantly, you will share myaware’s values, demonstrate empathy with our cause, and be committed to making a meaningful difference through philanthropy.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Application instructions

Candidates should submit their CV and tailored covering letter by: 11:30pm on Monday 25th May 2026.

Provisional interview date will be week commencing: 01.06.2026

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The client requests no contact from agencies or media sales.

About Chapter One 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (P2-4) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

About the Role

Chapter One is seeking a Scotland Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. 

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around Edinburgh and Glasgow. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year. 

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.

• Install, setup and maintain Chapter One equipment in participating classrooms. This will include technical configuration/troubleshooting of mobile internet hotspots with IT team support.

• Organise and conduct initial teacher training and follow-up.

• Ensure a smooth initial launch of Chapter One’s programme in every classroom.

• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.

• Liaise with colleagues performing technical and volunteer support roles.

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.  

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.

• Create regular data summaries for all participating classrooms.

• Lead annual review meetings for senior leadership at participating schools.

• Support programme monitoring, evaluation and research as required.

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required.

• Weekly communication and status updates with Senior Programme Manager(s) and wider team.

• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme. 

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills. 

• Proven track record of working at a senior level in education, project management or a related field. 

• Proven strength in both written and verbal communication. 

• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams.

• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

• Proven ability to work independently. 

• Self-starter and quick learner.

• Ability to adapt and embrace a changing environment. 

• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.

• University degree.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Explain your relevant experience and why you’re interested in this role at this point in your career.

2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.

3) Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and a PVG check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting and phone screens are likely to take place week commencing Monday 1st June.  For successful candidates, interviews are likely to take place week commencing Monday 8th June.

Help shape the future of compassionate care

At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.

We are now looking for an exceptional Individual Giving Manager to join our Fundraising  and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.

In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission. 

We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.

Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.

The Supporter Care Assistant role is vital to the delivery of Tommy’s biggest annual fundraising event, the London Landmarks Half Marathon (LLHM).

The main responsibility of this role is to support the Corporate Stewardship Manager in recruiting, stewarding, and engaging hundreds of employees taking part in the LLHM Corporate Challenge for Tommy’s. You will be involved in all areas of the Corporate Challenge, but your responsibilities will mainly include being the first point of contact for employees, updating the Corporate Challenge website, maintaining accurate information across systems, and helping to keep day-to-day operations running smoothly.

This role will also involve supporting other Tommy’s participants taking part in the event by responding to emails and phone enquiries, providing clear, friendly, and timely support. In addition, you will support the Communication and Engagement Manager with ad hoc tasks to help deliver the overall supporter journey.

This is a great opportunity for someone who is team-focused, motivated, and keen to grow their fundraising skills, helping us deliver an exceptional event for thousands of Tommy’s supporters.

How to apply:

To apply, please send your CV and a Supporting Statement via Charity Job that answers the following two questions (no more than 2 pages):

• Why do you want to work for Tommy’s? What is it about the role that appeals to you?
• How will your skills, knowledge, and experience enable you to be a brilliant Supporter Care Assistant? When responding to this question please refer to the Person Specification within the Job Description.

Key details
Job Title:               Supporter Connection and Engagement Officer
Location:               Sheffield, up to 40% home working across the month
Salary:                    £26,582 per annum
Hours:                    37.5 hours per week (full time)
Contract:               18 month fixed-term contract, with opportunity for a permanent role upon completion.
Line Manager:      Fundraising Operations Manager
Department:         Engagement Team (Fundraising)
Pension:                 Auto-enrolment scheme with 5% employer contributions
Annual Leave:       25 days (excluding Bank Holidays)
Probation:              Six months
Notice Period:       Four weeks (after probation)
DBS:                        Not required

Occupational Requirement: This role has an occupational requirement for the post holder to be a committed Christian, in line with the Equality Act 2010.

What is the role of Supporter Connection and Engagement Officer?
The Supporter Connection and Engagement Officer plays a key role in building and strengthening relationships with our supporters, this can include churches, church leaders, key volunteers and individual. You’ll engage with people personally – primarily through phone and email – to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission.
You’ll also support the smooth running of our supporter systems, helping ensure that data is accurate and that every interaction leads to meaningful follow-up. This is a varied role where you’ll balance communication, administration, and creativity – while developing skills that will serve you throughout your career.

Who this role might suit
We’re more interested in your potential than a perfect CV. This role could be a great fit if you:
• Enjoy talking to people and building relationships
• Are motivated by purpose and want your work to make a difference
• Are willing to learn and develop new skills
• Feel comfortable talking about your Christian faith in a natural and authentic way
• Can stay positive and resilient, even when conversations are challenging
You might have gained relevant skills through part-time work, volunteering, university, church involvement, or other life experiences.

Application Deadline:  Monday 22nd June 2026

Interview Date:               Wednesday 15th July 2026

Next Steps:

For more information on the role, you can find the job description and our Faith Based Application Form from our website. 

PLEASE NOTE, WE DO NOT ACCEPT CVs

Artswork is looking for a Data Protection & Impact Manager to lead Artswork’s approach to data so we operate safely and legally, and so that data informs every area of our work, shapes our planning, and enables us to demonstrate the impact of our programmes. This role works closely with the Evaluation & Impact Manager, and focuses specifically on data protection, data analysis and data reporting e.g. to funders. 

We are looking for someone to lead on data analysis and data protection within Artswork, embedding a data-led approach to our work. Working closely with the (part-time) Evaluation & Impact Manager, you will not only provide expertise in data generation across the organisation but also insightful analysis of the data to feed into the organisation’s strategic decision-making. You’ll be skilled in using tools that enable us to aggregate, manipulate and visualise data. You’ll be able to generate reports at different levels, from overviews to granular detail, and you’ll be willing and able to do accurate, capable data entry when needed (for example onto funders’ reporting platforms). You’ll liaise with other teams around their data requirements, particularly the Co-CEOs, Fundraising and Sales & Marketing. You’ll also lead on Data Protection for the organisation, training team members, generating ​‘how to’ guides for colleagues and ensuring that our data protection policies and procedures are updated and compliant with current legislation. 

Main Responsibilities:

Strategy 

• Embed a data-led approach across Artswork, ensuring data is used to inform organisational planning, prioritisation and decision-making. 
• Collaborate with the Evaluation & Impact Manager to align data generation, evaluation activity and reporting cycles, ensuring coherence across programmes. 
• Develop, maintain and continuously improve organisational data systems, tools and processes so that they are fit for purpose, efficient and scalable. 
• Provide insight and recommendations based on analysis, highlighting trends, opportunities, risks and areas for improvement in our work directly with children and young people.

Data analysis and treatment 

• Lead on organisation-wide data aggregation and analysis, ensuring accurate interpretation of programme, audience/participant and organisational data. 
• Collaborate with the Evaluation & Impact Manager to support the design and improvement of data collection methods (e.g. surveys, forms and CRM processes), ensuring data is robust, consistent and useful. 
• Clean, validate and audit datasets to maintain high data quality, including addressing gaps, duplicates and errors. 
• Maintain and improve data structures (e.g., spreadsheets, CRM exports, dashboards), enabling analysis at overview and granular levels. 
• Use appropriate tools to analyse and visualise data efficiently (e.g., Excel/Power Query, Power BI, dashboards), and document processes to support consistency and continuity. 
• Carry out accurate data entry when required, including into funder platforms and monitoring systems. 
• Liaise with colleagues across teams (particularly Co-CEOs, Fundraising and Sales & Marketing) to understand their data needs and provide analysis in usable formats. 

Impact reporting 

• Collaborate with the Evaluation & Impact Manager to produce clear, accurate and timely reporting for internal and external audiences, working together to translate data into insight and narrative. 
• Support consistent reporting cycles (quarterly/annual as required), including monitoring returns and KPI reporting. 
• Contribute data and insight to funder reporting, including accurate entry onto funders’ platforms and the production of supporting evidence. 
• Generate reports at different levels (headline dashboards through to detailed breakdowns) to support operational planning and strategic decisions. 
• Work with Fundraising and Sales & Marketing to align impact evidence with funding priorities and communications needs, providing statistics, summaries and insights. 

Data Protection compliance 

• Lead on Data Protection for the organisation, ensuring compliance with relevant legislation and internal policies and procedures. 
• Maintain, implement and regularly review data protection policies, procedures and guidance, ensuring they are practical and compliant. 
• Train and onboard staff on data protection requirements, creating accessible ‘how to’ guidance and providing ongoing support to colleagues. 
• Support and advise on appropriate data handling, including lawful bases, consent, retention, deletion and secure storage.
• Work with the Finance & Operations team and external IT provider to review and implement new data security requirements, including mapping software use and implementing new data protection controls. 
• Review data protection clauses and data sharing agreements for organisational contracts with third parties especially in relation to tenders and new business. 
• Manage subject access requests, data protection breaches, internal investigation & documenting, external responses and organisational learning. 
• Liaise with teams to ensure their data practices (including fundraising and communications activity) meet legal and regulatory requirements. 

Administration and Legal compliance  

• Maintain positive professional relationships with our participants, partners and stakeholders.  
• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies.   
• Be a committed champion for Artswork’s Anti-Discrimination Charter.   
• Maintain and develop personal skills and knowledge through appropriate training.  
• Perform own administrative duties.  

Application Procedure

Applicants should complete the Artswork application form, available below. CVs will not be accepted, and applicants should not attach CVs or other supporting documents.  

Applications must arrive by 12:00 Monday 8 June 2026 using the online form provided. 

We would be grateful if applicants could also complete Artswork's equal opportunities monitoring form using the link provided at the bottom of this page. This is separate from your application form and not viewed by the shortlisting or interviewing panel. It is submitted anonymously and is only used for monitoring purposes.  

Benefits:

We provide a range of benefits for employees including:    

• Flexible working options   
• Generous 29 days holiday pro rata plus bank holidays, including guaranteed time off between Christmas and New Year   
• Access to the Sage Employee Benefits programme   
• Stakeholder pension
• Additional wellbeing time, which allows you to take 25% of your hours back when you really need it   
• Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments 
• 3 paid volunteering days a year, including 1 dedicated to environmental activities 

We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice. 

Accessibility and flexible working:

Artswork values the diversity of its employees and is committed to creating an inclusive working environment. We help everyone to work in a way that is best for them and have an Adjustments Policy to enable us to support employees by implementing measures that remove barriers and make working easier. 

Artswork’s flexible working policy includes compressed hours, flexitime, staggered hours and reduced hours or a combination of these arrangements. We support remote working for all roles. 

We welcome requests for adjustments and flexible working at any stage of the recruitment process. These are not considered as part of our scoring or decision making when assessing candidates for the role. 

Closing date and interviews:

Applications must be made by 12:00 Monday 8 June 2026 using the online form provided on our website

Interviews: 
 

Interviews will take place on Tuesday 23 June 2026 on Teams. 

This will be a standard interview.  Candidates who are selected for this stage will be informed no later than 5pm on Tuesday 16 June. If you are successfully shortlisted, the interview questions will be sent in advance to support you. If you require any further support please let us know.  

We regret to say that we will not be able to provide feedback to candidates who have not been shortlisted. Thank you for your interest in this post.