Database assistant jobs (209)

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Top job
Royal Botanic Gardens, Kew
£21,000 - £24,000 per annum, depending on skills and experience
As Membership Assistant, you will play a key role providing first class customer service to Kew members.
Top job
The Prince's Foundation
£22,000 per year
Exciting new opportunity to develop a career in cultural heritage and education fundraising.
Harris Hill Charity Recruitment Specialists
£10.99 - 10.99 per hour
Eveson Charitable Trust
£22,000 - £25,000 per year pro rata
Grants Assistant
Islamic Relief
SE1, London
The job holder will be responsible for handling both general and orphans related enquiries and administration of UK orphans.
Derby, Derby
£17,660 per annum
A fantastic opportunity for someone wanting to move into the Third Sector and develop their career in Fundraising.
Billy Graham Evangelistic Association
£20,000 per year pro rata
Exciting opportunity for an experienced Administrator to be part of this Christian Ministry
Page 1 of 14
Richmond, Greater London
£21,000 - £24,000 per annum, depending on skills and experience
Permanent, Full-time
Job description

The Kew membership scheme is a vital component for providing unrestricted income to the RBG Kew and members provide an important pool of philanthropic prospects for individual giving, patrons, legacy fundraising and major gifts.

The membership scheme generates over £6m pa in unrestricted income from over 100,000 individuals across 70,000 households, and membership growth is central to Kew Foundation’s strategy to grow unrestricted funds for RBG Kew.

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.

We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.

We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.

Reporting to the Membership Customer Service Manager, the Membership Assistant is a key role providing first class customer service to Kew members through a variety of touchpoints, including one face-to-face position in the gardens and the back office, addressing enquiries by telephone, e-mails and post. This role is vital in helping us to maintain a positive long-term relationship with Kew members and build long-lasting relationships. 

Educated to degree level and with a proven background in a similar role, the ideal candidate will demonstrate excellent customer service skills whilst dealing with Kew members and general public. Working as team player in a shift pattern, alternating between front of house position and back office, with the ability of identifying priorities, maintaining posture and confidence in a busy environment. Experience in a customer service role is essential, membership experience is desirable. Attention to detail and accuracy of data entry is vital to this role, whilst working with the database (CRM) and Microsoft package (Outlook, Word, Excel, etc). The ideal candidate will stand out with high standard of interpersonal communication skills and capacity of problem solving, taking ownership of tasks and cases to be addressed.

We offer a fantastic range of benefits including a broad range of Learning and Development opportunities, with access to the Civil Service training curriculum, generous annual leave entitlement for new starters, family friendly policies, a choice of competitive pensions and flexible benefits scheme as well as free entry into a wide range of national museums and galleries. 

If you are interested in this position, please visit our website for more information and to apply.

Closing date: 03/11/2019

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No Agencies please.

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More about Royal Botanic Gardens, Kew
Royal Botanic Gardens, Kew

At the Royal Botanic Gardens, Kew, we harness the power of our science, and the rich diversity of our gardens and collections to unearth why pl... Read more

Refreshed on: 23 October 2019
Closing date: 03 November 2019
Tags: Advice, Information,Communications, PR
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