Job Summary

Gaddum is seeking a dedicated and engaging leader to oversee elements of client services for those aged over 18. The post holder will ensure people who need support can access it, when they need it and hold all of us to account against our Clinical Governance requirements. Qualified in Social Work, or other relevant community, health and social care qualification, the post holder will have a demonstrable history of delivering or overseeing community programmes in diverse populations.

Job Summary

Gaddum is seeking a passionate and committed leader with a thorough awareness and background in children and/or youth services in voluntary settings. The postholder will ensure people who need support can access it, when they need it. Qualified in Social Work, Youth Work or other relevant community, health and social care, the postholder will have a demonstrable history of delivering or overseeing community programmes to children and/or young people in diverse populations.

The successful candidate will lead on supporting parish-related administration and Synodical Governance activities for the Diocese ensuring that these continue to develop in support of the “Transforming Church, Transforming Lives” vision and mission of the Diocese of Guildford, specifically Goal 10. They will also lead on the administration and operation of the parish-needs-process through the parish co-ordination team, ensuring the annual review, planning and delivery against a “one set of services” list for Church House, and lastly, they will lead on all matters relating to Parish Share, including modelling, communication and recovery, whilst actively engaging in work to deliver financially sustainable ministry in all parishes.

The full job description, person specification, further details about the diocese and information on how to apply for the role can be found in the application pack attached and on our website.

How to apply

A completed application form - attached or on our website, including a supporting statement (no more than 2 sides of A4) detailing your reasons for applying, what you bring to the post and how you meet its requirements should sent by email to the address on the bottom of our application form no later than the closing date: 30th April 2021.   

Fixed term contract for 12 months

Do you want to play a key role in an organisation which stands up for children? Join us as our Head of Child Poverty (maternity cover) and help us to change outcomes for children experiencing the injustice of poverty in the UK.

Every child has the right to have their basic needs met, and to receive the support to ensure they can reach their full potential. The greatest barrier to this in the UK is poverty and inequality. 

Our UK mission is to make a sustainable reduction in the number of children growing up in poverty, and to narrow the learning gap between those children and their better-off peers.

We believe this future is possible. It requires more money to be put back into the pockets of parents and carers, decent jobs, more opportunities for young children to play and learn, and policies and services which centre children and families' needs, reduce discrimination, and that are designed to help children to flourish by preventing difficulties at the earliest possible stage: in pregnancy, at birth, in the crucial first 1,001 days of life and throughout childhood.

We work closely with the communities we aim to support. We recognise their diversity and strengths as well as the challenges they face, and we aim to reflect their diversity and experiences in our UK staff team.

This role is situated in the UK Impact Department within our Policy, Advocacy and Campaigns Division. We integrate lobbying government, research, policy, media and campaigning and organising into one agile, powerful engine for change. It's fundamental to how we do things that we alongside families who know what poverty feels like.

As Head of Child Poverty, you will lead Save the Children's child poverty work to influence the UK government. You will work with minimal supervision, leading a multi-disciplinary team to drive change for children in poverty, alongside families on low incomes and other organisations. You'll also line manage the child poverty policy team, consisting of a senior policy adviser and adviser. You'll be able to hit the ground running quickly, spot how we can respond quickly to new opportunities in a fast moving environment, while keeping focused on how we can maximise impact for the long term.  You'll have significant experience of leading teams and enabling staff to be their best, developing high impact partnerships and collaborations, and applying your strategic thinking to develop campaign approaches that build public and political support. Understanding of the child poverty policy landscape is also desirable.

You will:

• Further develop and drive Save the Children's UK child poverty strategy 2021 - 2024, reporting to the Director of UK Impact and working with colleagues across the 4 nations
• Lead a multi-disciplinary team of policy, campaigns, media and public affairs specialists, including two direct line reports and matrix management of the rest of the team
• Oversee the development our stakeholder engagement and management strategy for our child poverty work, and for leading on relationships with key external stakeholders in line with this strategy, ensuring that we always keep a focus on how our work can support and amplify that of others for greatest impact
• Accountable for the delivery of our UK child poverty strategy and using learning to continue to develop and refine it
• Contribute to the strategic leadership of all of our work to help children and families in the UK as a member of our UK Leadership team

To be successful you will have / be:

• Strong knowledge and understanding of the child poverty policy context, or expertise in a similar field
• Demonstrable strategic thinking skills and political nous, which enables you to develop effective plans for change, working with others
• Experience of leading multi-disciplinary teams to achieve significant public policy changes and engage the public, as well as some line management experience
• Experience of ensuring that children and families from low incomes are meaningfully involved in policy and strategy development, and in advocacy and campaigning
• Experience of working with external stakeholders from a variety of sectors to maximise impact, based on establishing a shared vision and values
• Experience of creating a learning culture to develop and improve strategies and campaigns, and to enable all members of the team to learn and develop their skills and knowledge
• Solutions-focused with a creative problem-solving approach
• Comfortable taking risks, in order to learn, grow and develop
• A strong team player with an empowering and collaborative working style, and excellent interpersonal skills
• Positive, resilient, and committed to improving the lives of families on low incomes across the UK, demonstrating positive leadership behaviours to others

Diversity & Inclusion 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity, and a commitment to real change. Because every child should be able to make their mark on their world and help to build a better future. We look forward to hearing from you.

Closing date: 25th April

Interviews will take place w/c 3rd May

For more information and to apply please visit our website. 

Please note - whilst this role is advertised as office based, Save The Children UK will remain a remote-working organisation until at least 30 June 2021.

We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Save the Children UK.

We are seeking a motivated and experienced Deputy Head of Advancement Services for Advancement at the University of Surrey. Based in Guildford, The University of Surrey is a global university with a world-class research profile and an enterprising spirit.

The Advancement Team seeks to build and sustain lifelong relationships with our global alumni community of over 127,000 graduates. Within the last three years we have more than doubled the funds raised to support students and the University's research and teaching activities. We are a professional, collaborative and supportive team, working in an agile manner. We have a high standard of output and a strong work ethic, working together to achieve our common goals. Currently we are building towards publicly launching our first comprehensive global fundraising Campaign.

The main focus of this role is to develop and manage the team which is responsible for prospect research, data and insight, donor relations, gift processing and financial/KPI reporting.  Reporting into the Head of Advancement Services, you will also take the lead in establishing policies, procedures and practices and the management of the systems necessary to create an environment in which relationship building and fundraising can thrive. This role will be crucial in establishing key elements that will underpin a well-managed Campaign.

You will be part of university-wide project groups, as well as lead Advancement project teams. You will deal and resolve problems and challenges that arise through routine work or due to a new team activity.  You will enjoy working in an agile and flexible manner to juggle multiple and complex challenges simultaneously, switching your attention between challenges as required.

We are looking for you to demonstrate a strong track record of successful team management and the ability to coach and influence others to achieve results.  You will have substantial experience and background working in fundraising within charity or higher education sectors and be skilled in producing MI outputs (benchmarking, surveys, reporting) and working with data analytics and insights.

In addition to a sector-leading salary, you will receive a generous annual leave entitlement and excellent personal development opportunities. Benefits package includes a comprehensive pension scheme, child care assistance and discounted membership to the Surrey Sports Park.

Closing date: 7 May 2021

Interviews will be held on: 17 and 19 May 2021

Post Title:  Deputy Chief Executive Officer

Contract Type: Permanent

Salary: NJC scale point 33 – 35:  £36,922 to £38,890

The employer will provide an allowance for personal pension

Holidays: 25 days per year + public holidays. All bank holidays are given plus 3 additional days leave which must be taken between Christmas and New Year

Hours of work: 37 hours per week

Evenings and weekends may be required.

Office base: The Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR

Responsible to: The Chief Executive

The Deputy CEO will support the management and leadership of the organisation.  They will combine strategic oversight with some hands-on management of operational functions where this adds to the leadership capacity of the senior managers who are responsible for Social Prescribing, Community Development, Volunteering and Central Services.  The post holder will have a pivotal and influential role in developing partnership and collaboration, projects (ideas, bid writing and project management) and performance management including impact measurement.

Purpose of Job

• To deputise for the Chief Executive in the role and functions of Head of Paid Service and Company Secretary.
• To ensure that LCVS fulfils its charitable objects and meets compliance requirements.
• To ensure effective company and business administration, financial controls and accountable resource management.
• To enable effective strategy and operations and assist in developing and implementing the LCVS business plan.
• To have strategic oversight and hands-on management of some functions and projects as required.
• To develop strong and effective external relationships and partnerships.
• To support growth and sustainability and enhance the reputation of the sector. 

Main Areas of Responsibilities

• Deputy to the Chief Executive regarding overall functioning and management of the organisation including policy and procedures.
• Oversight and coordination of internal and external communications.
• Hands-on management of operational service functions and projects as required.

SPECIFIC TASKS AND DUTIES

Financial

• Assist with management of the financial affairs of LCVS including preparation of budgets, financial reports and grant applications and the effective monitoring of income and expenditure.
• Work with appointed contractors, auditors and other advisors and relevant staff to maintain a sound financial programme to safeguard the organisation.

Leadership and Governance

• Deputise for the Chief Executive in relation to Company Secretary duties.
• Deputise for the Chief Executive in advising and assisting the Board of Trustees on the present and the future operation of LCVS.
• Assist the good governance of the Organisation in compliance with Company and Charitable Law and its legal compliance obligations.

Management and performance

• Take a strategic role across services, taking on some operational functions, working alongside and supporting the senior management team responsible for Central Services, Social Prescribing, Community Development and Volunteering.
• Assist the Chief Executive on developing and implementing policy and practice in the operation and development of the organisation.
• Work with the senior management team to develop new projects and services.
• Develop new project ideas and write funding applications.
• Provide strategic leadership on performance management including project management, impact measurement and reporting.

Organisational Development

• Help to identify the need for potential new services and projects and secure resources for the sustainable provision and development of LCVS services.
• Advocate the concerns of the voluntary sector and encourage joint planning and codesign of solutions.
• Help to communicate key messages and promote the activities of the LCVS.
• Monitor issues which have a direct influence on the work of LCVS and ensure that Board Members and other voluntary organisations are made aware of relevant issues.
• Contribute towards insight gathering and organisational research with production of evaluative reports.

Staffing

• Support and encourage staff members and LCVS volunteers in the performance of their duties.
• Identify and maintain staff training and development plans and to promote staff development.

Partnerships and collaboration

• Assist and deputise for the Chief Executive in the development of partnerships and collaborations.
• Deputise for the Chief Executive at meetings of other voluntary and statutory bodies including district, county and regional organisations.
• Facilitate co-operation between LCVS and other voluntary and statutory organisations.
• Take a leadership role for communications with member organisations, partners and the general public. 
• Lead on Media interaction, including Press and Public Relations.

The range of contacts will encompass exchange of information on complex issues with potential significant and major implications for the organisation and local communities.

Work Demands

The post holder will need to act from time to time on his/her initiative and good judgement and react to irregular and unplanned events without necessarily consulting the Chief Executive.  The post holder will be required to set and work to deadlines to secure new or additional funding and contracts. 

General duties and responsibilities:

• To work in co-operation with other team members, adhering to all policies and procedures, including Equal Opportunities.
• To prepare activity reports and statistics as requested.
• To work flexibly as part of the team including cover for other staff as required.
• To help identify and agree a training and personal development programme.
• To promote the delivery of services in line with quality standards.
• To supervise staff and volunteers as required.
• To participate in regular supervision and appraisal meetings with the Chief Executive.
• To participate in any internal/ external meetings as required.
• The specific duties and responsibilities of this job description are not restrictive and the post holder will be expected to undertake any other duties as required.

Job Summary

This post will be part of Gaddum’s central services. As the Equality Diversion and Inclusion lead, the post holder will:

• Ensure that the Equality Diversion and Inclusion agenda is recognised as positive, proactive and influential in contributing to the organisation’s strategic and operational planning process.
• To support the development and implementation of Equality Diversion and Inclusion policies, procedures and guidelines, practices and behaviours to improve outcomes for the workforce, stakeholders, communities etc.
• Provide advice and support the development of workforce policies that promote fairness and embed diversity in the workplace.
• Provide relevant training in relation to Equality Diversion and Inclusion as part of induction.
• Develop and lead an integrated approach to Equality Diversion and Inclusion in line with the organisation’s values and behaviours and best practice.

Come and play an integral role in helping shape the next, exciting stage of our development as a charity and be a part of a brilliant team working with children and young people all across Salisbury and South Wiltshire!

The role of Deputy-Director is a senior-level position, reporting to the Director and crucial to enabling us to move to the next level as a charity; to ensure future sustainability and to bring Christian faith, hope and love to young people!

Key aspects of this role will include:

• Developing a funding model and income streams that can resource the ongoing and future work of the Bridge, particularly through trusts, foundations, statutory funding, the Diocese, school income, major donors and networking.
• Working closely with the Director to develop and implement a cohesive and ambitious 3-year strategy that aids our vision.
• Liaising with operational colleagues to identify innovative and ground-breaking projects and priorities for funding, and in consultation with the Director, develop them into compelling projects for funders.
• Reviewing and developing our impact measurement and monitoring, ensuring that it is effective and captures the difference we’re making.
• Conducting an ongoing review of our policies and procedures.
• Line-management of the Operations Manager.
• Hands-on schools work where appropriate, including mentoring.
• Deputising for the Director, where necessary.

Essential Characteristics:

• A committed Christian with a strong desire to see our vision lived out.
• Extensive experience in trust fundraising and income generation.
• A strong, strategic thinker and leader with proven experience leading teams.
• Experience in project development, from infancy to delivery.
• Good communication and organisation skills.
• Able to take the initiative.
• A strong networker with influencing skills.
• Experience in either education, or work/ministry relating to children and young people.
• It is a genuine occupational requirement for the post-holder to be a committed, practicing Christian.

  Desirable skills and experience:

• Qualified youth worker.
• Leadership and management/fundraising qualification.
• Experience in charity management.

We have a vision to…

Bring Christianity alive in classrooms across South Wiltshire and beyond; through professional, creative RE lessons; impactful emotional literacy programmes; faith-inspiring collective worships, transition work and transformative whole day events.

Enable young people to engage with Christianity by reframing chaplaincy for the modern age, to stimulate spiritual curiosity and to develop young people holistically. We want to deliver a service that brings positive change and hope to the mental health & wellbeing of young people through the delivery of exceptional pastoral care, youth work that breaks new ground and mentoring streams.

Build on our existing partnerships with schools and, where appropriate, to develop outstanding and innovative youth and community work that spills out of schools and brings Christian faith, hope and love to young people in other contexts.

How to apply…

Please send your CV and a covering letter to Alex Ewing, the Director, explaining how you meet the requirements of this role and why you want to work for the Bridge. No more than 2 sides please.

Please visit our website to find out more, where you can watch our promotional video and see our job pack.

For an informal conversation about the role, please do not hesitate to email Alex and a chat can be arranged.

About us…

The primary schools’ team deliver engaging RE lessons, whole-day events, transition work, social skills programmes and collective worships. The secondary team provide lay chaplaincy to schools, focusing on 1:1 pastoral support, drop-in’s, specialist group work, assemblies, lessons and prayer spaces. Our Mentoring Scheme matches 40 mentors from local churches with a mentee from a local school. They meet together once a fortnight in school-time, for a whole academic year, setting goals in the process. Finally, we have recently established an exciting primary school chaplaincy programme in the north of the county, working with 4 schools as part of a pilot scheme.

We want to act as a bridge between schools and churches, giving young people an opportunity to discover more about the Christian faith in a relevant and engaging way. We have an active and passionate board of trustees with a wide variety of experience.

So come and join us and be part of the Bridge family! We have an exciting vision to grow the impact and geographical scope of our work across the schools in the years to come, as well as implement new lines of work that might spill out into the community.

Terms of Employment

Salary: £27,000-30,000 (dependent on experience)

Hours: 37.5 hours per week (negotiable) - occasional evening and weekend working may be required.

Annual Leave: A generous 30 days annual leave + bank holidays

Location: Our office in Salisbury/some optional home-working

Pension: 7.5% employer contributions

Term: 3 years (to be extended subject to funding)

Closing date: 19th April at midday. Interviews w/c 26th April

Trafford Carers Centre is seeking an inspiring individual to shape, influence and drive forward our organisation to deliver services that best meet the needs of unpaid carers supporting someone in Trafford.

The Deputy CEO will support the management and leadership of the organisation.  They will combine strategic oversight with operational management supporting service leads responsible for adult casework, health & wellbeing services and young carers project.  The post holder will have a pivotal and influential role in developing partnerships, strategic growth and demonstrating impact

You will be educated to degree level or have an equivalent level of proven experience relevant to the role. With a strong emphasis on building successful partnerships, delivering results and inspiring others, you will work effectively in collaboration with funders, VCSFE groups and carers.

The post holder will need to exercise initiative, good judgement and react to unplanned and irregular events

Job Purpose

• To deputise for the Chief Executive.
• To ensure that Trafford Carers Centre fulfils its charitable objects and meets compliance requirements.
• To ensure effective administration, financial controls, health & safety management and accountable resource management.
• To enable effective strategy and operations and assist in developing and implementing Trafford Carers Centre’s business plan.
• To have strategic oversight and operational management of service areas
• To develop strong and effective external relationships and partnerships.
• To support growth and sustainability and enhance the reputation of Trafford Carers Centre

Job share applicants will be considered.

AIMS / PURPOSE OF THE POST

Trust House Lancashire is a Rape and Sexual Assault Support Centre and provides a range of services for individuals of all ages and genders affected by rape or sexual abuse. The service currently provides specialist counselling for adults, and therapy; art and play therapy as well as talking therapies for children and young people. We have a Therapeutic Wellbeing Programme that’s works with individuals to support their wellbeing and recovery by providing practical and holistic support and self-help strategies to empower recovery. Our Specialist Family Support Project works with children and families where a child in the family has been subjected to sexual abuse. We also have group provision, and a comprehensive training programme for working effectively with victims of sexual violence. The service is undergoing a period of significant growth across both our adults and children’s services. We’re looking for someone that can support the development and growth of our adult services (25years+).
The Adult Services Manager will be based at our centre in Preston and the post-holder will be prepared to travel county wide as we deliver counselling at a range of satellite spaces across the county. There is currently some office based working but this is subject to change as we respond to the current pandemic situation. Going forward we would expect that some level of home working would be maintained so that time would be split across office and home working.
As the Adult Services Manager you will work with individuals who have been affected by sexual abuse or assault at any time in their lives. You’ll be responsible for carrying out and co-ordinating the assessments and support of adult clients aged 25 years + referred into Trust House. You’ll do this in partnership with our Senior Adult Therapists and other team members. You will deliver counselling to a small caseload of clients, and co-ordinate the allocation and delivery of counselling and support work by a committed group of staff, volunteer and sessional counsellors working alongside other team members. You will also be pro-active in working alongside our CEO to drive the development of our service offer to adult survivors of rape and sexual abuse. Your clinical experience developed within the health, social care or counselling sector will be essential in guiding the growth of the organisation to ensure our services are shaped in best consideration of client’s needs, remaining trauma informed and enabling the trustees and CEO to make sound judgements and decisions regarding service growth and development.
You will work alongside our Children, Young People and Families Service Manager and our Volunteer Coordinator and Senior Therapists to support our volunteer, student and sessional counsellors and therapists, providing individual case management supervision and group supervision to counsellors at Trust House. You will contribute to, and support the development of policies and procedures that underpin our adult working. You will develop and promote robust and appropriate clinical practice, providing clinical guidance to our CEO to support best decision making in regard to all aspects of our frontline service delivery and development for adults affected by sexual violence or abuse. Working alongside colleagues you will take a leading role in the development of our outreach provision and our digital offer to support service accessibility and your knowledge and expertise will play an important part in raising awareness of the service, enhancing our training offer and developing effective referral pathways for counselling. Last updated March 2021 You will ensure that services are delivered in accordance with Trust House Lancashire’s policies, procedures and service standards and enable and support the service to meet with any specific requirements from the board of trustees, funders and commissioners.

MAIN DUTIES AND RESPONSIBILITIES

The Adult Services Manager has responsibility for:

 Overseeing the day to day practice across the adult services team to ensure effective and efficient operations.

 Planning, co-ordination, delivery and development of Trust House Lancashire’s adult services enabling us to deliver a holistic and high quality counselling and therapeutic service to clients.

 To provide clinical guidance and development support across the range of services delivered at Trust House for adult survivors.

 Assessment including risk and needs of individuals accessing the service, and following up with appropriate support action and recommending appropriate treatment, support and adjustments for clients including timely referrals and signposting out to meet wider support needs and effective exit planning.

 Supervising and monitoring the allocation of new referrals to counsellors, therapists and project workers in line with their current caseload numbers and complexity and skills/experience.

 Building team working, trust and transparency through regular 1-1 meetings with adult services staff team, and supporting team members as required.

 Taking responsibility for sessional and employed induction processes in partnership with our CEO and Office Administrator for employed staff, and our Volunteer Coordinator for volunteer and sessional staff and for their probation, performance and development.

 Working with a small caseload of clients, and managing and supporting others with their own caseload of clients.

 Working within Trust House Lancashire’s policies and procedures in relation to the safeguarding and protection of vulnerable adults, children and young people, ensuring the escalation of concerns or issues that might arise in the course of our work.

 Ensuring the CEO is kept informed of any trends or themes in presenting issues for service users and any practice issues for Trust House Lancashire in relation to our work with stakeholder agencies.

 Working with our Volunteer Co-ordinator to support development of volunteer and staff induction and training relevant to our work. Identifying gaps in training delivery and leading the development of our internal CPD training opportunities to meet the needs of the service and the team

 Working closely with all team members to support seamless service delivery.

 Working and liaising with other professionals to address wider client needs.

 Engaging with wider services design and development activities including fundraising, awareness, networking events research opportunities, and social media participation and supporting the CEO through contribution to funding applications.

 Participating in opportunities to influence the design and development of services nationally for those affected by rape and sexual abuse.

 Ensuring team use of systems (Lamplight CMS) in accordance with procedures, facilitating consistency of service quality.

 Overseeing and reporting to the CEO on the provision of clinical assessments, waiting times of clients.

 Managing project monitoring, reporting and outcome evaluation procedures in line with Trust House Lancashire’s established protocols and providing activity reports for the CEO for contract monitoring and reporting.

 Providing clinical oversight of Trust House Lancashire’s introductory training, CPD content, and external training offer and where appropriate contributing to delivery.

 Managing counselling project budgets in partnership with the CEO.

 Participating in monthly line management, clinical supervision and team meetings.

 Maintaining client confidentiality, upholding data protection and equal opportunities principles.

 Working according to relevant practice guidelines; The Survivors Trust National Service Standards, the BACP, UKPT or BASW Code of Ethics

 Representing Trust House Lancashire in meetings with stakeholder agencies deputising for the CEO as required.

 This job description is a guide to the tasks of the Adult Services Manager at Trust House Lancashire, and the post-holder is required to undertake other tasks as reasonably requested by the CEO. 

Peabody are seeking to recruit an Assistant Head of Service - Disabilities to join their team based in Westminster. This is a full-time, permanent opportunity, and in return, you will receive a competitive salary of £52,000 per annum.

About the role:

As an Assistant Head of Service - Disabilities, you will support the Head of Service to ensure that the directorate achieves its strategic ambitions by developing and delivering services for Adults with disabilities. You will provide supportive, insightful and challenging leadership to ensure your services are managed effectively and that we are delivering services and homes that we can be proud of. You will develop partnerships that support our ambitions to be a provider of integrity who collaborates with others to benefit people needing support and the community. 

Responsibilities of our Assistant Head of Service - Disabilities include:

- Deputising and providing management support in the absence of the Head of Service

- Providing inspirational, visionary and effective leadership, visiting services on a regular basis to meet customers, access culture and service quality

- Delivering and embedding clear and consistent messages relating to our mission and values

- Developing improved methods to obtain customer feedback, and involving customers in the co-production of their service

- Keeping abreast of political, policy, legislative, demographic and commissioning changes within the sector

- Setting up and maintaining strong links with the Commissioners, NHS, Local Authorities, our peers and relevant agencies

- Ensuring that services are contractually compliant and that internal key performance targets are met

- Providing robust leadership for the work and activities of managers

- Surpassing standards that are set by commissioners and other regulatory bodies

- Ensuring that structures, systems and staffing procedures are in place to identify, manage and mitigate risk whilst providing the highest possible quality services

- Ensuring that processes are in place to monitor the effectiveness and performance of all services

- Implementing processes to audit quality and performance, to set improvement targets, learn lessons and share good practice

- Building strong links with both local and national agencies working with and on behalf of adults with disabilities and other vulnerable groups

- Participating in an on-call rota

What we’re looking for in our Assistant Head of Service - Disabilities:

- Experience of working at senior-level in services that support adults with disabilities

- Experience of supporting services through change and transformation

- A commitment and understanding of new models of support and outcome-based service design

- Knowledge of relevant care and support legislation, regulation, procedure and best practice with an emphasis on Care Quality Commission standards

- A full clean driving licence with access to a motor vehicle and willingness to travel between sites

- A DBS check that is satisfactory to Peabody

- Experience in managing CQC registered services

- Experience in providing services for people with a range of disabilities

- Experience of managing, motivating, coaching and developing a dispersed staff team

- Knowledge of best practice in supporting people with disabilities

- Experience of co-production and/or genuine inclusion of people in the development and delivery of services

- Knowledge and experience of safeguarding

- Experience of managing different income streams and budgets

Benefits of becoming our Assistant Head of Service - Disabilities:

- 25 days annual leave, plus bank holidays

- Sleep-in payments £73.89 per night

- Paid Mileage at 45p per mile

- Up to 4% pension contribution matched 1:1

- Flexible benefits of 1% of salary with a minimum of £300

- Spot Bonus awards

- Long Service awards

- Paid Induction Training

- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks)

Closing date: Sunday 11th April at 11.55pm

If you feel have the skills and experience to become our Assistant Head of Service - Disabilities please click ‘apply’ now!

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group.

 You will be responsible for overseeing and leading our wellbeing services, managing our wellbeing staff and volunteer teams, and ensuring quality of service positively impacts and makes a genuine difference to those using them. This is an exciting job opportunity to join a dynamic and committed team in a senior role and be part of supporting and driving forward the organisation’s future service development.

This will also include: monitoring and evaluation of direct work, ensuring impact and outcomes are demonstrated; maintaining & developing new cross-sector partnerships and collaborative relationships; advancing, developing & delivering training; and designing, developing & securing future funding for service activities to meet emerging needs.

ELOP – is a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexual and trans (LGBT+) communities

Initially this work will take place remotely via home-based working whilst we are facing COVID-19 restrictions. 

Mary Frances Trust (MFT) is a Charitable Company established in 1994 by carers, people accessing mental health services and professionals to support people experiencing mental health problems. It is a non-medical service set up to address the social consequences of mental ill-health on the lives and well-being of mental health service users.

OUR VISION

We believe anyone experiencing any kind of mental or emotional health issues should be unafraid to ask for help, receive appropriate support for as long as they need, and feel inspired to develop the skills that will help them to restore and maintain their own wellbeing.

OUR MISSION

Our mission is to:

• work alongside people experiencing any kind of emotional or mental health issues for as long as they need and inspire them to develop the skills that will help them to restore and maintain their emotional wellbeing.
• involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor and review our services to ensure they respond to their changing needs.
• consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.
• lead and co-ordinate the development and delivery of first - class, voluntary mental health services in Surrey.
• Maintain sufficient funding streams to be able to provide person-centred services to people experiencing any kind of emotional or mental issues.

• OUR VALUES

  We are:

  Inspiring

  We offer everyone a personal, tailored approach with the space to think, try things out and find out what is working for them. We support people to draw from their own strengths and resources. We inspire and empower them to develop the skills that will help them to become experts at maintaining their own wellbeing.

  Inclusive

  The people we support aren’t passive recipients of services we design for them. We believe in a strength-based approach, where we listen and tap into their expertise. We involve them in every aspect of our organization, including the design, delivery, monitoring, review and development of services that respond to their changing needs.

  Connected

  We believe in the power of connections. Our services are always designed to help people connect or re-connect with their local community. We work in collaboration with local and national organisations to provide access to first-class mental health support in the communities we serve.

  Respectful

  We welcome everyone, and value equality and mutual respect. We offer the people we support a place where they feel safe and belong. We treat them with the same care as our staff and volunteers. We are committed to carrying our values in everything we do - both inside and outside of our organisation.

  Positive

  Our mental health shouldn’t dictate who we are or limit what we do. We support and inspire everyone to achieve their own goals and potential, so they can lead a fulfilling emotional life. We believe that everyone can find their own mental wellbeing, whether they have a serious mental health condition or not.

We have a range of mental health and wellbeing support services in Surrey Heartland which include –

• Community Connections
• Epsom Safe Haven out of hours crisis service
• Information and Advice
• Service User Network (SUN) – For complex emotions often associated with personality disorder.
• General Practitioner Integrated Mental Health service (GPimhs)
• Recovery Connect – (1yr Pilot)
• In-Reach – (1yr Pilot)
• Serious Mental Illness (SMI) Physical Health Checks

As a service manager, you will oversee all aspects of delivery of

• Safe Haven
• SUN
• Recovery Connect
• In-Reach
• SMI

to ensure that business, contract, and service needs are being met. You will lead and motivate a team of individuals to deliver quality and impactful interventions: resolving and responding to any issues, delivering clinical supervision and implementing any necessary changes.

You will assist in managing key stakeholder relationships, have management responsibilities over the contracts attached to your services, work closely with your Head of Operations, and other members of the senior management team and support your manager and project managers. Also work closely with our partners.

This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.

Background

Dementia UK’s Admiral Nurses provide the specialist dementia support that families need. Admiral Nurses offer specialist one-to-one support to anyone affected by dementia. We work together with families and other dementia services, using our experience and expertise to foresee and avoid crisis, and upskill others in the care pathway.

Our Information Services team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital DUK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.

We must keep the critical IT Infrastructure running and ensure that our staff have a positive experience from their use of technology as well as developing curiosity and innovation. The Service Desk and Performance Manager will develop and maintain our customer service desk by balancing resources, maintaining our SLA and acting as an ambassador for Information Services. All the while keeping our staff happy with the service we provide.

Purpose of Job

The Service Desk and Performance Manager is responsible for developing and managing service standards for Information Services. They will manage the first and second-line technical support for all departmental IT applications and services to remote, mobile and home-based staff, including end-user computing in our post-COVID ‘hybrid’ operating model. This includes multi-function devices and specialised IT equipment

It is a ‘front of house’ role, building relationships to help gather future requirements and also to manage expectations where necessary. You will also work with the Head of IS to focus on the key strategic deliverables of the Dementia UK strategy for Information Services.

Applications

In order to complete your application for this role, we require you to answer the questions attached.

As part of our commitment to Equality, Diversity and Inclusion, we shortlist on the basis of responses to the application questions only. Although we need a CV, it will not be used to shortlist and so candidates need to make sure they fully answer the questions. We do not require a covering letter.

Interviews

Interviews are due to take place week commencing 4th May.