Design jobs in staines upon thames, surrey
About PBE
We use economics to improve lives. Through analytical expertise and our close connection with the social sector, we help charities, funders, firms and policymakers tackle the causes and consequences of low wellbeing.
Right now, around 3 million adults in the UK are living in wellbeing poverty. We want to change that.
Our team of analysts, researchers and economists work on a wide range of issues related to low wellbeing, including mental health, education, employment, financial security, poverty, disability, inequality and civil society. Our current focus areas are loneliness, children and young people’s mental health and private rental housing. We have changed national government policies on charitable giving, data about charities and volunteering and the relationship between civil servants and charities. Our research and insights helped secure over £1 billion of government funding for children’s services, numeracy education and charities struggling with the cost of living. The government has committed an additional £250 million for children’s social care in 2025-26, partially due to our research into the state of children’s services funding
About the role
From our ‘Labour and Civil Society Summit’ in Westminster with Sir Keir Starmer, to our ‘Diversity in charity leadership webinar’ with the Charity Commission, to our ‘Reversing the decline in children's mental health’ event chaired by Channel 4’s Cathy Newman, PBE events are high profile, high impact and varied. We are looking for someone who is passionate about using the power of events to bring people together to challenge, influence and engage on the issues our audiences care about. You will create and lead an exciting events strategy, and deliver a wide range of events, collaborating with senior staff, trustees, external organisations.
Post type: Permanent
Reporting to: Head of Communications
Staff benefits
- 28 day annual leave per year (excluding bank holidays)
- 7% employer pension contributions
- Group life assurance scheme and sickness cover
- Employee assistance programme
- Enhanced parental leave policy
- Generous personal development budget
- Discounted university gym membership
- A flexible work environment committed to employee wellbeing
Main duties and responsibilities
Leading PBE’s public events strategy and delivery
- Work with our Head of Communications and senior team to design and implement an events strategy as part of the communications and fundraising strategies.
- Event strategy and programme planning: drawing on expertise of PBE colleagues, trustees and relevant stakeholders to plan, market and deliver an engaging and innovative programme of online and in person events to budget and deadlines.
- Event design, delivery and follow-up: planning and managing operational delivery.
- Responsibility for logistics of events including guestlist development, speaker invitations and stewardship, ticketing, internal briefings, contractors, venue liaison, event marketing and follow up.
- Active communications with speakers and attendees before and after events to maximise impact.
- Stakeholder engagement with events: Researching and drawing on advice from colleagues on interesting, engaging and diverse speakers relevant to PBE’s strategy, and drawing on PBE’s research and analysis projects as well as the wider media landscape to actively identify opportunities and agendas for future events.
- Supporting the organisation of joint events with charities and social sector organisations, working as part of a small and dynamic communications team to maximise the impact and visibility of PBE’s projects and publications externally, and the organisation of private research roundtables.
Supporting development and income generation
- Work with the Director of Development to ensure our events programme supports PBE’s fundraising approach by engaging funders, helping to identify new business opportunities, and contributing to funding applications.
- Working with the Development team to manage the design and delivery of fundraising and stewardship events including small private dinners, roundtables, panel sessions in person and online.
- Collaboration with the Development Director to identify mission-related commercial opportunities from our events, such as sponsorship.
Delivering effective communications
- Collaborate with wider communications team to deliver greater reach and impact for PBE through our multi-channel communications strategy.
- Support communications colleagues to create and deliver compelling digital communications to support our events programme
- Managing data, reporting and insight to improve our events: Maintenance of all records of activity in the CRM Salesforce, and liaison with the Head of Systems and our Operations Team to improve systems and processes.
- Perform additional duties as required to ensure the smooth running of PBE and the communications team.
About you
The role would suit candidates from an events agency or in-house events/communications background, able to work operationally and strategically, working with and advising senior staff internally and externally.
Candidates should be able to point to a strong track-record of creating and delivering events and stakeholder engagement, with sufficient experience to lead and co-ordinate a diverse programme of in person and online events to reach policymakers and the wider social sector.
Skills/Competencies
Ideal characteristics include:
- Event strategy, programme planning and operational delivery and management of in person and online events.
- Creativity, innovation and a commitment to continuous improvement.
- Good communication and interpersonal skills, including strong writing and relationship building ability.
- Attention to detail and organisational skills, including managing budgets.
- Collaborative working style with internal and external colleagues.
- Project management: ability to manage and oversee multiple simultaneous projects
- Self-sufficiency and resilience to manage operational delivery of high-profile events and advise internal colleagues on strategy and positioning.
- Confident use of digital systems and software, able to pick up and adapt to use of different platforms and products including core applications and platforms, e.g. webinar technology, CRM (Salesforce), online booking applications, spreadsheets.
- Interest in social and economic policy issues and issues that impact the social sector.
Desirable characteristics include:
- Experience of and interest in the social sector or think tank sector
- Experience in health and safety, GDPR and the legal aspect of events, such as risk assessments and charity tax. Familiarity with the Fundraising Regulator’s codes of practice
- Experience of WordPress and wider experience in Content Management Systems and content design.
- Experience of major donor and/or corporate relationship management.
Timelines
Closing date for application: Wednesday 30 July @ 10.00am
First round of interviews (online): Wednesday 13 and Thursday 14 August 2025
Second round of interviews (online / in person): Thursday 21 August 20
PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.
For details of our applicant’s privacy policy, please see our website.
At PBE, we acknowledge the value of Artificial Intelligence (AI) tools and search engines in supporting work-related tasks. However, we advise against relying solely on AI-generated answers when responding to the sift as well as interview questions for this role. Our goal is to assess your personal understanding and your capability to perform the role. Therefore, we expect your answers to be thoughtful, personalised, and appropriately referenced. Please note that we utilise commonly available AI tools, detectors, and platform features offered by Applied to identify AI-generated responses and ensure authenticity during the shortlisting process.
Flexibility Policy:
We value the ability to work flexibly and to support employee needs. We have an office in Elephant and Castle, London that is available to staff every day, but we also work to a 0% requirement to be in the office. We do ask that staff travel to the office once every six weeks for our collaboration days, and for meetings and events as required. Travel costs to London are not covered by our expenses policy, as our pay policy is based around paying staff a salary based on London weighting that is not dependent on where people live.
Please note that sponsorship cannot be provided for this role so applicants must have full working rights to work in the UK.
The client requests no contact from agencies or media sales.
Summary
This role is for an initial period of 1 year, but with the potential for it to become permanent for the right candidate and subject to funding.
About the Department
The Church of England Pensions Board provides retirement services to those who serve or work for the Church. Both a regulated pension fund and registered charity, more than 43,000 people rely on us for their pensions. A leader in ethical and responsible investment, we carefully steward the £3.4bn of pension savings entrusted to us to not only grow our members' pensions, but also to drive systemic and lasting change across the industries and sectors in which we invest for a just and sustainable world. The Board also supports 2,500 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options.
We are working to open new choices and forms of support for our members around their future retirement plans, with housing and financial service industry partners. This includes bringing new tailored products to life on home ownership, financial advice, coaching and financial wellbeing, harnessing the expertise of those partners. We are now looking for a skilled Product and Partnerships Manager, to manage setting up these new future partnerships for success
Working as part of an Implementation team, this role will manage the design and stand up of innovative new partnerships to support our customers with their retirement plans This will involve working with proposed partners to finalise the 'nuts and bolts' of how new products and referral paths will work in practice, with a focus on housing and financial services partnership areas. It will also involve setting up commercial arrangements that offer value for money and prioritise a seamless customer experience. Using your expertise, you will also support our teams to make the most of and broaden existing partnerships.
Working as part of one of our programme teams, and with NCI finance, audit & risk and procurement teams:
- Quickly understand the existing partnership landscape - assessing where we need to formalise fledgling partnerships to bring new products and choices to our members, and where we need to conduct more due diligence or cultivate new opportunities.
- Build a good rapport with prospective partners, setting out a clear plan for getting from detailed design to a workable product and customer journey as quickly as possible.
- Working with partners to ensure excellent customer experience for our members, with seamless integration into other services and support offered by the Church.
- Run procurement and commercial negotiation processes to formally establish essential partnerships- likely to be a mix of invitation to tender style processes, and more innovative investment partnerships.
- Work collaboratively with internal colleagues to establish robust back-office processes to govern flow of money and data between partners and the Church, including defining and implementing feedback/reporting processes.
- Set the foundations of good partnership/supplier management, including a strong focus on quality assurance.
- Provide expertise to our team on navigating regulated markets e.g. knowing what type of questions to ask and when to seek specialist advice.
- Work with communications colleagues, to ensure that new choices supported by partners are communicated appropriately mindful of regulatory lines and the intended audience.
- Coach and support colleagues who are setting up signposting/informal partnerships with a range of housing providers, as to how to establish those relationships and ensure their success.
- Design and implement the right horizon scanning mechanisms within the team to help colleagues keep abreast of relevant developments around in financial advice, housing and related markets.
- Monitor feedback on relationships and work with partners to evolve services.
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
This role is responsible for leading the Mass Participation team to achieve ambitious fundraising and supporter acquisition targets, through a portfolio of third-party events (such as London Marathon and Great North Run), expanding the growth of our flagship Walk of Light campaign and delivering new mass participation products.
As our Mass Participation Lead, you will be an accomplished fundraiser with a proven track record of delivering and growing large-scale third-party and Blood Cancer UK owned mass participation events. You will be ambitious in achieving income and supporter acquisition targets, but also a risk-taker who will design innovative products.
Whilst there is no fixed number of days per week required to attend the office, the successful candidate will be required to travel to meet internal and external stakeholders, attend monthly and quarterly team days in the London office and travel nationally to away days and fundraising events.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Be bold. Be compassionate. Be part of something life-changing.
At The Brain Tumour Charity, we’re here to accelerate a cure and improve life for everyone affected by brain tumours. We’re leading the way in research, support and advocacy – and we’re just getting started.
As we continue to work toward our ambitious strategic priorities, we’re looking for an exceptional leader to join us as our new Director of Services. We are looking for someone who shares our ambition, who connects with our values which are bold, collaborative, innovative and community-first. And someone who shares our deep commitment to creating real change for the brain tumour community.
This is more than a leadership role. It’s a chance to shape how care, support and information are provided to the brain tumour community, and to inform and shape faster diagnosis and care outcomes. We want to ensure that no one faces a brain tumour diagnosis alone.
About the role
Reporting directly to the CEO and sitting on our Senior Leadership Team, you’ll lead a talented team of around 20 colleagues to design, deliver, and evaluate services in collaboration with other teams within The Charity and with external partners.
We’re looking to you to lead our strategic priority for improving quality of life and quality of care for all those affected by a brain tumour. This includes:
· Tackling healthcare inequalities.
· Expanding and improving our counselling, peer support and information services.
· Equipping healthcare professionals to spot the signs and to deliver better care.
· Partnering with others to amplify the voice of our community and to drive systemic change.
You’ll be responsible for strategy and leadership oversight, budget oversight, safeguarding leadership, and service evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.
Who we’re looking for
We’re seeking a strategic, values-led leader who is ready to step into one of the most meaningful roles in the sector. Your professional background may stem from health, charity, or wider social impact; what matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.
You’ll bring:
· Proven experience designing, delivering and evaluating impactful services – ideally in a health, care, or social impact context.
· A deep understanding of the communities you serve, and a track record of collaborating with others to reduce inequity and increase access.
· Strategic confidence – from service transformation to budget ownership and cross-functional planning.
· A creative and inclusive leadership style, grounded in empathy, clarity and purpose.
· A commitment to equity, co-creation and continuous improvement, and a personal motivation to make a difference.
Whether you’re already a Director or a high-performing Head of/Assistant Director looking for the next step, we’d love to hear from you.
Why join us?
This is a rare opportunity to lead change at scale, joining a bold, inclusive and emotionally intelligent charity at a pivotal moment in its journey.
We offer hybrid and flexible working options; a strong commitment to wellbeing, inclusion and learning; and the chance to be part of an organisation that listens deeply to the people it serves and acts with courage.
You’ll be joining a team connected by a shared purpose – to do more, for more people, faster – and supported to lead with authenticity and heart.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click the Apply button to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll lead the development and execution of the charity’s technology strategy, including the digital product experience and infrastructure. You’ll ensure seamless integration of technology services with user-centered design practices to deliver transformative solutions.
As a leader you will drive innovation, manage cross-functional teams, and maintain a strong focus on improving the user experience for both internal teams and those we serve, ensuring impactful and scalable outcomes.
What you’ll do
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Work closely with the Associate Director of Data, Digital and Technology to develop and implement:
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the technology and digital experience strategies, ensuring alignment with the charity’s overall mission and strategic objectives.
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a comprehensive technical roadmap, ensuring the charity’s infrastructure and digital platforms are scalable, secure, and aligned with long-term strategic needs.
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Lead and develop the team to align with Parkinson's UK goals, monitor performance and foster cross-department collaboration.
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Drive the transformation of the technology service desk, ensuring excellent customer service and an enhanced user experience for staff, volunteers, and people with Parkinson’s.
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Ensure the charity’s infrastructure is secure, scalable, resilient, and aligned with the long-term technology vision, while supporting business continuity and cyber resilience strategies.
What you’ll bring
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Demonstrable experience of driving tech-enabled organisational transformation programmes as a Head of Technology or similar.
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Extensive experience in leading technology and digital infrastructure modernisation initiatives, and managing complex technology projects, ensuring they are delivered on time, within budget, and with measurable impact.
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Strong leadership skills with a track record of developing and motivating high-performing, self-managing teams in both digital product and technology services
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Expertise in user-centered design, agile frameworks, and digital product management, with experience in using tools such as Jira, Confluence, and GA4.
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and supporting statement demonstrating how you meet the criteria marked with an ‘A’ of the ‘what you’ll bring’ section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please see attached the full candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025
Please note that applications for this role will close on Thursday 10 July 2025 at 9am
Location: Hybrid, 2 days a week expected in our London Office
A little bit about the role
The role will sit in the Chief Social Worker’s directorate alongside our admissions and support, curriculum and delivery teams. These teams achieve our mission through assessing participants eligibility and suitability, ensuring they are registered with our university partner in a timely way and by designing and delivering world class social work education and training.
The EDI Lead is responsible for developing and implementing strategies, programmes, and initiatives that promote diversity, equity, and inclusion within the organisation. This role involves collaborating across teams and functions to ensure that EDI principles are integrated into all aspects of the work. They are responsible for fostering a culture of inclusion, holding people to account through knowledge and skills and create a brave space for challenging conversations.
We are seeking a passionate and strategic leader with a deep commitment to equity, diversity, and inclusion. You will have a proven track record of driving impactful EDI initiatives across the charity, private, or public sectors, with the ability to influence and inspire others through your actions and behaviours. With strong emotional intelligence, you will understand the specific challenges faced by minoritised groups and be confident in holding challenging conversations to drive meaningful change.
The successful candidate will be a confident and influential leader who champions equity, diversity, and inclusion. Skilled in fostering accountability and inclusion, you will create a brave space for meaningful conversations while holding a clear line on EDI expectations.
Some key responsibilities include:
- Being a lead facilitator for reflexive spaces for colleagues running community spaces
- Providing outreach support for minoritised participants as needed
- Contributing to the review and design of our programmes in relation to EDI content
- Reviewing and consultation on all aspects of recruitment and admissions processes to ensure fairness and reduction in bias
- To be the lead anti discrimination advocate (ADAs) and facilitate regular group meetings to check in with the other ADAs
Please see job pack for full list of role responsibilities
A little bit about you
This role will suit an experienced EDI leader who is passionate about driving meaningful change and embedding equity, diversity, and inclusion across an organisation. The hiring panel will be looking for candidates who demonstrate a deep commitment to inclusive leadership, the ability to hold others to account on EDI expectations, and a strong track record of influencing change through collaboration. You will bring expertise in EDI frameworks and policies, along with the confidence to engage in challenging conversations and represent the organisation’s position externally.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
If you would like to find out more about the role, please contact Lisa Hackett, Chief Social Worker (see job pack for contact information).
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Are you passionate about creating innovative virtual experiences that inspire people to take action for a healthier heart?
We are seeking a Senior Events Executive to lead the development and delivery of our Virtual Mass Participation portfolio. These fundraising products are designed to raise vital funds, build awareness, and encourage healthy habits.
About the Role
You will play a crucial role in the development and continuous improvement of virtual products from start to finish. You will test, learn, and innovate to create compelling and supporter-focused experiences. Working closely with our Innovation team, you will help expand our growing portfolio of virtual fundraising products each year.
You will collaborate with teams across marketing, digital, events, and supporter services to bring our virtual events to life and ensure they deliver strong return on investment.
Key responsibilities:
- Manage the full lifecycle of virtual mass participation products, ensuring they are engaging, impactful, and meet performance targets
- Use data and insight to drive continuous improvement and deliver the best possible supporter experience
- Work with colleagues across the organisation to plan, deliver, and evaluate all aspects of product activit
- Design and implement creative stewardship journeys that inspire and retain supporters
- Track financial performance and KPIs, ensuring accurate data is captured and used to inform decisions
About You
As our ideal candidate, you’ll bring experience managing income-generating products from start to finish, ideally within product marketing, fundraising campaigns, or events. You have a strong understanding of marketing and fundraising principles, including insight, customer journeys, and multi-channel communications. You are confident managing projects with multiple stakeholders and have experience presenting to both internal and external audiences.
You are proactive, creative, and commercially aware, with strong analytical skills and experience in budget management. You are familiar with content management systems, email marketing platforms, and customer databases, and stay informed about emerging technologies and trends in the marketing and fundraising space.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams. Frist Stage Interviews are planned for the 25th July 2025.
Our vision is a world free from the fear of heart and circulatory diseases.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Activism Events Organiser.
About the role
The Activism Events team help us achieve our goal of building a powerful movement of human rights activists across the UK by leading on the strategic development and implementation of Amnesty UK's dynamic Activist Events Programme: a series of large-scale public-facing events held across the UK which support Amnesty's mission of developing an inclusive, powerful and diverse human rights movement.
The Activism Events Organiser is accountable for leading the creative and artistic production of Amnesty's large-scale activist events. They will work closely with AIUK activists to programme and curate exciting, inspiring and affirming human rights content, and design engaging and empowering event
The Activism Events Organiser will bring significant events expertise and will work with Amnesty activists across complex public-facing events to enable, connect and inspire them to use their skills, knowledge and passion to organise, curate and deliver impactful human rights events. These events could range from conferences, film screenings, public stunts, cultural events or panel discussions.
The day to day of this role involves developing, guiding and leading activists in the curation and organisation of their events. The Events Organiser will build and manage relationships with organisations, speakers, partners and lead activists to support the growth and development of event as well as having oversight of the marketing, comms and design of Amnesty's activist events.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're skilled in events curation and have experience in events management at a high level
- You can motivate, develop and guide volunteers
- You have a good knowledge of the human rights community in the UK
- You are highly organised and able to work across multiple projects with conflicting deadlines
- You collaborate and positively contribute to an inclusive culture
- You have a good knowledge of procuring speakers and managing negotiations with suppliers, artists and partners
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a criminal record check.
About Our Second Home (OSH)
We are the UK’s youth movement for people from refugee backgrounds. We create spaces of belonging, leadership, and joy where young people can flourish and shape the future. Our core values are:
- Young People at the Centre: The creativity and determination of young people with refugee backgrounds is our greatest asset. We nurture individuals, create space for them to be truly themselves, and help them support each other.
- Acting With, Not For: Staff, volunteers and participants of all backgrounds are members of OSH, creating our community together.
- Leadership: We help young people thrive by giving them space to lead. It’s about encouragement, training, and the opportunities to test out skills that will last a lifetime.
- Freedom and Acceptance: We learn to live together, respecting others beliefs and opinions, and building long-lasting relationships.
Our core programmes include residential experiences, local youth hubs, and leadership training courses for displaced youth based in London, Essex & Bristol and aged 14-25. In 2025, this will include:
- 12 residential trips
- 2 youth clubs - in Hillingdon (London) & Easton (Bristol)
- 3 cohorts of leadership training
We are growing fast. By 2028, we aim to triple our reach, grow our hubs, and deepen our impact. To underpin this growth, we are commissioning an expert consultant to help us build a world-class evaluation framework that is grounded in youth voice, ethical practice, and strategic insight.
Purpose of the Evaluation Consultancy
We want to understand, evidence and improve the impact of OSH’s work. This evaluation consultancy will:
- Deliver an independent evaluation report of OSH’s impact to date.
- Co-produce a robust, coherent, ethical evaluation framework with OSH’s young people, staff and volunteers which is aligned with OSH’s ethos, Theory of Change and strategic priorities.
- Test and iterate this framework across our residentials, hubs, and leadership programmes.
- Develop tools, templates and staff training to ensure OSH can embed and sustain a culture of learning and impact internally.
Objectives & Scope of Work
The consultant will be responsible for (not necessarily in this order):
- Design & Deliver an Independent mixed-methods evaluation
- Co-design & test an impact framework
- Embedding & Handover
More information is available in the attached info pack.
Deliverables
- Independent evaluation report, written in an accessible format including a one-page summary briefing.
- A refined Evaluation Framework with defined indicators, data collection methods, and ethical guidelines.
- Tools/templates for data collection and analysis (e.g. surveys, outcome tracking, case study templates).
- Staff-facing evaluation guide (written in accessible, youth-friendly language).
- Workshop or training session for OSH staff on using the framework.
Timeline
We anticipate the work to take place across July 2025 - January 2026, with the report based on phases 1 and 2 complete by the end of 2025. The consultant must be available to work closely with OSH teams and visit residentials and hub.
Budget
The budget for this work is £10,000-12,000, inclusive of all consultant expenses and VAT. Compensation to enable the young people’s participation will not be paid out of this budget, but rather by OSH separately.
We welcome proposals that demonstrate value for money and flexibility.
About You
We are seeking a consultant (or small team) who can demonstrate:
- A strong track record of designing evaluation frameworks for youth-focused or refugee organisations.
- A commitment to and track record in participatory evaluation and co-production, as well as expertise in mixed methods (quantitative and qualitative).
- Understanding of trauma-informed, ethical, and culturally sensitive research.
- Ability to communicate findings and tools in accessible, engaging formats. This includes both written reports and face-to-face training formats.
- Alignment with OSH’s values.
- An enhanced DBS check.
Lived experience of migration or forced displacement is highly welcomed.
Learn more & apply, check out the application pack supplied.
The client requests no contact from agencies or media sales.
Head of Fellowship Experience
Team: Fellowship | Location: London / Hybrid | Salary: £55,000 - £65,000 | Permanent, Full-Time
About the Role
Harris Hill are proud to partner with a leading organisation to recruit a dynamic and experienced Head of Fellowship Experience. This newly created senior role offers an exciting opportunity to shape and lead an exceptional end-to-end fellowship journey, delivering outstanding user and experience design at scale.
You will lead a talented team responsible for enhancing engagement, boosting retention, and ensuring the fellowship experience is world-class across recruitment, onboarding, lifecycle communications, and community engagement. This is a unique role for someone passionate about user-centred design, with proven leadership skills and experience working within diverse, member-focused environments.
Key Responsibilities
- Lead the strategic vision for the fellowship experience, embedding user-centred design principles across all touchpoints
- Manage and develop a multidisciplinary team including community managers and CRM automation specialists
- Drive continuous improvements through user research, data insight, and testing to enhance conversion, engagement, and satisfaction
- Oversee lifecycle communications to ensure cohesive, meaningful fellowship journeys from onboarding through renewal
- Collaborate with cross-functional teams to embed outstanding experiences within communities, digital platforms, and intervention projects
- Champion diversity, equity, and inclusion within the team and wider organisation
- Manage a budget of circa £60k and meet direct income targets
Who We’re Looking For
- Proven expertise in user and experience design, ideally in member-based or customer-focused organisations with 10,000+ users
- Experience designing scalable, digitally enabled fellowship or community experiences at scale
- Strong leadership skills with the ability to manage and inspire a diverse team
- Excellent communication skills and a data-driven, agile approach to problem-solving
- Commitment to fostering inclusive environments and embedding DEI principles in all aspects of work
This is a pivotal leadership role that offers the chance to shape an innovative fellowship experience, working in a collaborative and mission-driven environment. You’ll join an organisation dedicated to making a meaningful impact while developing your own leadership and user experience expertise.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.
Safe to Learn is seeking an Outreach and Communications Specialist to build public awareness, policy engagement, and system-level change. Candidates with the following experience and commitment are encouraged to apply:
- A demonstrable alignment with our mission and values.
- A clear commitment to ending antisemitism and understanding of antisemitism, child rights and child safeguarding and their underlying principles.
- Experience and understanding of the UK education sector.
- A track-record of delivering high-impact advocacy and communications campaigns to achieve policy objectives. Preferably related to non-discrimination, equality, anti-racism or child rights.
- Relationship management and network-building skills, including significant experience of engaging with policymakers.
- Experience of website development and management as well as social media strategy and outreach.
- Multimedia production skills such as copywriting, video editing and graphic design.
- Conscientious and motivated, with a high-level of attention to detail.
- Experience of developing high-quality resources and educational materials for children and educators.
- A positive, flexible, participatory and consultative approach.
- Excellent written and verbal communication skills including the ability to engage audiences at all levels.
To apply, please send a CV and a cover letter addressing each point in the person specification.
The client requests no contact from agencies or media sales.
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
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Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Company Description
The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes.
Job Description
We are looking to recruit a dynamic and experienced Senior Research Manager to manage the monitoring, evaluation and learning activities of a high profile National Institute for Health and Care Research (NIHR) portfolio of translational, clinical and applied health research infrastructure funding schemes.
Job Purpose
Reporting to the Assistant Director, the post holder will work closely with the rest of the infrastructure team (especially the Programme Leads and Senior Research Managers who are responsible for the development and management of the infrastructure schemes), and with Data Analytics colleagues (who are responsible for designing systems for capturing, cleaning and presenting data), to manage the infrastructure reporting and evaluation activities. At an award level, you will develop, improve and maintain monitoring and reporting processes, and at a scheme level, you will implement monitoring, evaluation and learning approaches, including overseeing the delivery and/or commissioning of impact evaluations. You will support a wider programme around visibility and the strategic use of data within infrastructure, considering links to policy directives around Busting Bureaucracy, the developing NIHR digital strategy and system operability issues with NHS and University systems.
You will be adept at dealing with an array of data sources (metrics, narrative and financial reporting information), have a good understanding of research impact, an understanding of the routes to achieving it, and how to apply monitoring, evaluation and learning approaches to generate insight that can evidence impact and support continuous improvement of scheme funding and support processes. You will have experience of managing complex projects, knowledge of the UK’s research environment and political agenda, and honed skills in stakeholder management. You will be a strategic thinker, capable of seeing the issues and solutions from a number of different stakeholder perspectives to see the bigger picture. You will be comfortable dealing with complexity and developing an approach to balance the needs of different stakeholders. You will be a team player, able to work in close partnership with a number of teams at NIHR and the DHSC.
Key Accountabilities:
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Manage elements of the infrastructure monitoring processes: you will manage parts of the infrastructure reporting process both internally at the technical systems level and externally with users to support training and propose improvements. You will work with others to develop new reporting processes (for new awards), maintain existing annual and quarterly reporting, support the review of submitted reports by the team and the production of feedback, and drive process improvements through a continuous improvement cycle.
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Development of reporting outputs: support quantitative and qualitative data interrogation in projects across the infrastructure. Interrogating data to support strategic reviews, and, where feasible and appropriate, designing visual dashboards of progress using data collected and collated for reporting purposes. Also draw on award level reported data to feed into strategic scheme level evaluations and reviews, to produce impact case studies, and to feed into organisational level learning and reporting. This work will help articulate the contribution of the NIHR infrastructure to the wider health and social care system as well as feeding into broader NIHR initiatives such as the NIHR Impact Programme.
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Scheme reviews: support the delivery of scheme mid-term reviews and evaluations, working closely with the infrastructure team’s Senior Research Managers responsible for specific schemes and the central Monitoring, Evaluation and Learning team to design and plan an appropriate review process for individual schemes.
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Stakeholder engagement: through appropriate stakeholder engagement, developing a sound understanding of data needs, minimising additional requirements of key stakeholders and understanding the types of reporting outputs/feedback that would provide the greatest utility for accountability and learning purposes. Proactively share key learnings across the infrastructure team and with wider stakeholder groups as appropriate.
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Flexible support to the team: flexible approach to work tasks with ability to ‘muck in’ and provide support on additional tasks across the team during busy times.
Line Management:
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The post holder will be responsible for the line management of one Research Manager and will matrix manage other team members, where appropriate.
Qualifications
Experience and Technical Skills
Required Criteria:
- A PhD degree in biomedical or health sciences research (or significant equivalent sector experience)
- Experience of implementation or management of monitoring, evaluation and learning approaches including impact assessment and reporting, ideally within health and care research
- Data collection, collation and analysis skills using both qualitative and quantitative methodologies
- Current knowledge of the UK’s health and care research and policy landscape
- Strategic thinker able to interpret complex information while having a clear view of the “big picture”
- Solutions orientated with evidence of delivering projects, requiring evidence synthesis, report writing and developing implementable recommendations
Desirable Criteria:
- Specialist training/knowledge in monitoring, evaluation and learning approaches and methods
- Experience of authoring high quality impact reports and case study reports for a variety of technical and general audiences
- Experience of developing electronic dashboards using visualisation tools such as Qlik Sense, Looker Studio or equivalents
- Line management and staff development experience
Key Competencies
- Committed team player with an ability to build effective working relationships
Additional Information
Why work for us
Join our team and you’ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK’s largest funders of health and care research.
Salary & Benefits
- £48,600 - £51,300 per annum
- Bonus - subject to company performance
- 25 days annual leave, plus public holidays (UK)
- Enhanced contributory pension scheme
- Life Insurance
- Benenden Healthcare
- Season Ticket Loan
This is a permanent, full time position.
NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements.
Application Process
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR.
NB:Closing date for applications is 5pm 16th July, interviews to be scheduled from the 28th July to the 8th August.
Our Commitment to Equality and Diversity
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
The client requests no contact from agencies or media sales.