Digital communications jobs in hexham, northumberland

The Training Manager will play a pivotal role in shaping and expanding the FFLM’s external training portfolio. This proactive and outward-facing position is responsible for designing, developing, and delivering high-quality training solutions that meet the evolving needs of professionals in the forensic and legal medicine sectors. The role involves scanning the external landscape to identify emerging trends, gaps, and opportunities where the FFLM can lead by providing innovative, sector-leading education and training. The Training Manager ensures that all offerings align with the FFLM’s strategic goals, uphold its reputation for excellence, and support professional development across the field.

Interview date is Thursday 18 September.

We’re looking for a dynamic, multi-skilled Creative and Content Officer to bring our charity’s mission to life through compelling visual storytelling and thoughtful content design.

You’ll work across teams – Policy and Influencing, Services, Fundraising, Partnerships and Philanthropy, and Research – to produce high-impact content that drives engagement, inspires action, and amplifies our voice.

This role is primarily focused on graphic design, taking written content developed by others and transforming it into engaging, accessible, and brand-aligned visual materials across print and digital platforms. From filming and editing videos to designing pitch decks and paid ads, you’ll be at the heart of our creative output, helping us communicate complex ideas with clarity, emotion, and purpose.

We’re also looking for someone who can suggest light edits to supplied copy, such as refining headlines, subheadings or text hierarchy, to help ensure the content is as clear and engaging as possible for the intended audience.

If you are a skilled fundraising administrator, who thrives on variety and challenge, this is an opportunity to join a small, flexible and growing charity with ambitious plans for the future. 

Please see the attached Job Description for further details of the role. 

To apply, please send us a concise CV (of no more than two pages) and cover letter.

Please be aware sifted candidates will be contacted and asked to provide a presentation, in a format of your choosing, outlining why you are the right person for the role.

All applications are through Charity Jobs site. 

The closing date is Monday 25th August 2025. 

Role Overview:
The Talent Set is partnering with a leading national charity to recruit an exceptional Brand Project Manager to lead a high-profile brand implementation project. This is a fantastic opportunity to play a pivotal role in rolling out a refreshed brand identity that will be embraced across the organisation’s entire network.

In this exciting position, you’ll take ownership of the brand rollout plan, coordinating cross-functional teams to ensure the new identity is embedded internally and externally. You’ll manage timelines, budgets, and stakeholder engagement, while maintaining a sharp focus on brand consistency and quality.

Key Responsibilities:

• Develop and deliver the master brand rollout plan, ensuring milestones are met.
• Lead a network of brand advocates, keeping momentum and engagement high.
• Act as the main liaison between internal teams, external agencies, and suppliers.
• Oversee the rebranding of physical and digital assets, including merchandise, signage, and online platforms.
• Manage procurement and stock transition for new branded materials.
• Deliver launch activation packs and coordinate distribution to teams, branches, and volunteers.
• Brief and manage creative teams to produce brand-compliant assets.
• Monitor quality control and approval processes for all rebranded materials.
• Plan and deliver internal and external brand launch events.
• Organise workshops and training sessions to embed the brand across the organisation.
• Track progress, mitigate risks, and provide regular updates to senior stakeholders.

Person Specification:

• Proven experience managing brand implementation or rebrand projects, ideally within the charity or not-for-profit sector.
• Strong understanding of brand strategy and its application.
• Excellent organisational skills, with the ability to manage multiple concurrent projects.
• Exceptional communication skills, with the ability to influence and engage stakeholders at all levels.
• Proactive and solutions-focused, with a track record of delivering projects on time and to a high standard.
• Experience working with cross-functional teams in complex organisations.
• Proficiency with project management tools.
• Enthusiastic and adaptable, with a passion for creating meaningful brand experiences.
• Collaborative and approachable, with a focus on building strong relationships.
• Detail-oriented with a commitment to excellence.

What’s On Offer:

• A flexible working pattern with just 1 day per-month in the organisation’s office.
• A fantastic salary of up to £45,000 for the successful candidate.
• A 10-month contract in a fantastic organisation that does wonderful work.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About you

You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.

If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.

Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.

You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.

You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.

We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.

We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.

The role

We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.

We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.

Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.

Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.

This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.

Core Responsibilities

• Strategy Development and Implementation
• Develop and execute a fundraising strategy aligned with the charity's objectives.
• Identify and cultivate new fundraising opportunities to diversify income streams.
• Defining our fundraising growth strategies, specifically around our event series.

Community and Events Fundraising

• Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
• Engage and mobilise volunteers and supporters for fundraising activities.

Fundraiser Care

• Customer Lifetime value / retention / regular giving.
• Build and maintain relationships with donors, ensuring effective stewardship.
• Develop and implement donor retention strategies to increase long-term support and regular giving.

Trusts and Foundations

• Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
• Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.

Corporate Partnerships

• Manage and develop corporate partnerships and event sponsorships. 
• Develop tailored proposals and pitches to attract corporate support.

Team Leadership

• Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
• Provide mentorship and professional development opportunities for team members for both fundraising and marketing.

Monitoring and Reporting

• Track and report on fundraising performance against targets.
• Provide regular updates to the Senior Leadership Team. 

Qualifications and Experience

• Proven experience in a senior fundraising role.
• Proven experience working on fundraising events and event fundraising.
• Demonstrable success in developing and implementing successful fundraising strategies.
• Strong track record of securing major gifts, grant funding and/or corporate partnerships.
• Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
• Experience in digital fundraising and leveraging social media platforms.
• Strong leadership and team management skills.
• Highly organised, with the ability to manage multiple projects and deadlines.

Optional / Ideal Responsibilities

Marketing & Comms

• Developing Level Water’s marketing and communications strategy
• Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders. 

Digital Fundraising

• Leverage digital platforms, advertising and social media to enhance fundraising.
• Implement innovative online fundraising campaigns and initiatives.

Event growth and innovation

• Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.

Personal Attributes

• Passionate about the mission and values of Level Water.
• Strategic thinker with a results-oriented approach.
• Creative and innovative mindset.
• Resilient and adaptable, with a positive attitude.
• High level of integrity and commitment to ethical fundraising practices.

Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.

You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.

you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.

You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.

As a Head of Individual Giving you will:

• Lead the design and execution of an integrated Individual Giving strategy
• Develop engaging supporter journeys using automation and personalisation tools
• Test and scale new giving products to reach wider and more diverse audiences
• Use data and insight to guide decision making and evaluate success
• Work cross functionally to align fundraising and communications for a cohesive supporter experience
• Manage the delivery of donor appeals and campaigns from concept to execution

About You:

You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.

You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.

To be successful, you must have experience:

• Significant experience in Individual Giving, Legacy or Personal Giving, including digital
• Strong understanding of donor journeys, segmentation, and CRM systems
• Proven ability to develop and deliver integrated fundraising campaigns
• Experience managing budgets, agencies, and campaign performance
• Exceptional communication and influencing skills

Salary: £50,000 - £55,000 DOE

Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)

Contract: Permanent, Full-time (37.5 hours/week)

Closing date: 28th August at 9am 

Interview: w/c 1st September 

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Trust is seeking a Fundraising Director to run the day-to-day operations of our small and successful charity, alongside our existing Director of Operations, starting 1 September 2025, or as soon as possible thereafter.

The annual salary is £33,000 and hours of work are 35 hours a week. The successful candidate must be able to work from home but be willing to travel to central London for regular meetings and occasional events. We are open to part-time or flexible working options.

22 days annual leave increasing one day per year up to 30 days, plus bank holidays.

Pension contribution: employer 3% and staff 5% at the People’s Pension.

Reports to: Chair of the Board of Trustees

Liaises with: Co-Director, project members, bursary holders, project facilitators, trustees, supporters & patrons

About

The National Youth Arts Trust (NYAT) is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.

We are looking for an enthusiastic and organised individual, who is a confident fundraiser to help scale up our work nationwide, support in the day-to-day management of the Trust, and assist in fulfilling the trustee’s strategic plans for 2025 and beyond. It is an essential role for this charity and offers a unique opportunity to be involved and have influence on a growing arts organisation with a strong board, a fantastic patron list and national ambitions.

The ideal candidate is an excellent communicator, who would like to build on their fundraising and management experience in the third sector and arts industry and is passionate about equal opportunity in the performing arts.

We are looking for a creative thinker, who takes initiative, is self-motivated and is looking for a varied role within a small but ambitious charity.

Purpose of the Job

· Supporting the day-to-day management of the Trust, with a particular focus on fundraising and event organisation for current and future projects.

· Working with the Board of Trustees to ensure the National Youth Arts Trust achieves its vision and charitable objectives, creating and implementing the strategy for NYAT and ensuring operating policies and procedures are fit for purpose and regularly reviewed.

Principal Tasks

Principal Tasks:
Lead fundraising strategy, write funding bids, and build donor relationships. Manage communications, stakeholder care, and project delivery. Support recruitment, planning, and marketing. Maintain donor databases and ensure strong supporter engagement. Drive new creative initiatives, track budgets and impact, and report regularly to the Board.

This job description is not exhaustive, please refer to the JD and the post holder may be required to undertake other such duties from time to time.

The role will require the successful candidate to complete an enhanced Disclosure & Barring Service check.

Please contact us if you need the job description in an alternative format or if you need any adjustments if invited to interview.

NYAT is an equal opportunities employer. We guarantee an interview for applicants with a disability providing they meet the minimum requirements for the post. Charity No: 1152367.

· Closing date for applications is 21st August 2025.

· Interviews will be held online and arranged with shortlisted candidates directly, on Mondays, Tuesdays or Wednesdays, with possible in person second interviews.

· Start date 1st September 2025 or as soon as possible thereafter.

Job Title: Policy and Influencing Manager
Organisation: Kids
Location: Remote (with travel to London up to once a week for meetings)
Salary: £33,000–£35,000
Contract: Full-time or 4 days/week (Flexible working available)

Make change happen – for every child.

At Kids, we believe every child should have the opportunity to thrive – regardless of disability or circumstance. As our Policy and Influencing Manager, you’ll play a vital role in making this a reality. You’ll help shape policies that amplify the voices and experiences of disabled children and young people, turning insight into influence and ideas into action.

This is a unique opportunity to lead bold, evidence-based policy work that reflects the lived experiences of the families we support. Working closely with colleagues across the organisation and sector, you’ll inform decision-makers, respond to developments in the SEND landscape, and ensure that young people’s voices are at the heart of the change we seek.

We’re looking for a passionate and proactive policy professional who’s ready to help build something powerful – and lasting – at a critical time for SEND reform in the UK.

What you'll do

Policy & Influencing

• Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, and sector partners.
• Translate complex ideas into clear, persuasive communications that support positive change.
• Collaborate with our Youth Voice Manager to ensure our policy positions reflect the real experiences of the young people and families we support.
• Help deliver and monitor our policy and influencing strategy in collaboration with the Head of Policy, Voice and Influencing.

Research & Evidence

• Carry out high-quality research and analysis from both internal and external sources.
•  Centre the experiences and insights of disabled children, young people, and their families in policy solutions
• Monitor policy developments across the SEND landscape and lead on timely, evidence-led responses.
• Track progress against our influencing goals and ensure our actions remain targeted and impactful.

Engagement & Relationship Building

• Build strong relationships with decision-makers across government and the public sector.
• Support the Head of Policy, Voice and Influencing to plan and deliver our strategic external engagement plan in order to focus and drive our wider influencing work
• Represent Kids at meetings and events, including engaging MPs, civil servants, and other key influencers.
• Work closely with internal teams and front-line colleagues to ensure our influencing work is grounded in practice and informed by those delivering services.

Collaboration & Strategic Partnerships

• Work alongside the Head of Policy, Voice and Influencing and Youth Voice Manager to deliver our external engagement strategy including deputising at meetings when required.
• Support collaboration across teams to bring in parent, carer, and young person voices.
• Contribute to external coalitions and alliances – attending meetings, aligning with others’ work, and championing Kids' policy priorities.

What you'll bring

Essential Skills & Experience

• Proven experience in a policy role and demonstrable experience of using policy and evidence to influence outcomes– ideally within the disability sector.
• Strong understanding of the SEND system and related policies and legislation (through lived or professional experience).
• Excellent writing skills – able to craft persuasive policy briefings, consultation responses, and reports with clarity and purpose.
• Confident communicator, able to engage a range of audiences in person and in writing.
• Strong research and analytical skills – able to sift through evidence and develop insight-driven policy recommendations.
• Ability to build and manage relationships with senior stakeholders and external partners.
• Highly organised, adaptable, and comfortable working in a fast-paced, evolving environment.
• Passionate about inclusion, equity, and social justice – with a strong motivation to elevate the voices of disabled children and young people.

Why work at Kids?

We’re a mission-driven organisation, building a fairer world where all children have the opportunity to flourish. You’ll join a growing team in a pivotal role, helping to shape the future of policy and advocacy at Kids.

We’re committed to equity, diversity and inclusion, and we welcome applications from candidates of all backgrounds, identities, and experiences. We’re especially keen to hear from people with lived experience of disability or SEND, either personally or within your family or community.

Ready to create change that counts?
Apply now and help us influence a better, more inclusive future for disabled children and young people.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly

Executive Director, DIVA Charitable Trust

About DIVA 

DIVA Charitable Trust is committed to elevating, celebrating, and supporting LGBTQIA+ women and non-binary people everywhere. Our goal is to be a stage for talent, a mirror that reflects our community in all its diversity, and a megaphone, amplifying our movement in its work to create a fairer, more just world for all LGBTQIA+ people. Through this work, we believe we can contribute to shaping a world that is better for everyone.

Following an exciting year in which we registered as a charity after more than 30 years serving our community, we are looking to appoint an Executive Director who can work with our talented team of staff and trustees to grow and nurture DIVA at a critical time for LGBTQIA+ women and non binary people.​​

Job description

The Executive Director is an externally facing role, responsible for growing DIVA’s income, partnerships, and impact. This is an exciting opportunity for an experienced and dynamic leader to build on our iconic brand and deliver for LGBTQIA+ women and non binary people in the UK and globally.

A key aspect of the role will be to continue growing DIVA’s network of partners, corporate sponsors, and donors. The ED will work with the Board of Trustees to drive the future strategy and lead a small editorial and design team.

Core Responsibilities

·Act as the public face of DIVA, and support the wider team (including Board, Patrons, and colleagues) to represent DIVA to key audiences.

·Work with the Board to set and deliver the strategy for DIVA Charitable Trust and be accountable for ensuring its implementation and the appropriate governance of the charity.

·Lead on fundraising for DIVA Charitable Trust, growing our sponsorship and partnership income and establishing new charitable donation and grant-based funding streams.

·Oversee the planning and delivery of Lesbian Visibility Week, continuing to grow its global reach, and work with the team to develop new flagship projects.

·Oversee the delivery of an engaging, high quality and creative magazine in both print and digital formats, and develop a marketing strategy to increase magazine sales

·Manage the DIVA team and oversee operations at DIVA Charitable Trust, including leading on the financial strategy and business plan.

Person Specification / Attributes

The successful candidate will be a talented leader with a strong track record in fundraising and partnership development and experience of building high performing teams.

Essential skills and experience

·Demonstrable track record of raising significant income from a variety of sources

·Excellent stakeholder management and communication skills

·Demonstrable track record of providing motivational and influential leadership and in representing a high-profile organisation and issues

·Good understanding of financial accounting and budgeting in the charity sector

·Strategic and innovative thinking

Desirable but not essential

·Experience of working in or with the LGBTQIA+ movement

·Experience of working in media or communications 

North West Air Ambulance is a hugely reputable and remarkable charity, which provides enhanced pre-hospital care needed to make a lifesaving difference. They quite simply bring the hospital to the patient, regardless of their location across the North West!

 “There’s no doubt the North West Air Ambulance Charity saved my life. Without the care they provided so quickly at the scene, before airlifting me to the Royal Preston Hospital, it’s unlikely I would have survived.” (patient)

Do you want to Join a lifesaving crew and form part of the passionate, driven and talented Income and Engagement team that raise funds to keep this life saving service running?

The Role

This is a fantastic opportunity to deliver the community fundraising strategy in the South Lancashire region. You will report into the Senior Regional Fundraiser and focus on building strong relationships with existing supporters, as well as recruiting new support to maximise fundraising activities and income.

Main duties and responsibilities:

• Develop and implement a local fundraising plan to maximise income generation across the designated geographic area.
• Ensure all activities are delivered within budget, achieving agreed ROI and making sure  they are in line with the organisation’s values and ethos.
• Support the wider team to achieve income budgets and agreed objectives in line with the overall fundraising strategy.
• Research, identify and develop long term partnerships with appropriate groups and associations, individuals and volunteers at a local level, offering excellent donor stewardship

The Person

We are ideally looking for someone who has experience in a Community Fundraising role with previous knowledge of working to targets. However, NWAA are flexible and will consider applicants with the relevant transferable skills.

Most importantly you should have excellent written and verbal communication skills, be able to build long lasting relationships, and have the ability to engage with a wide range of audiences. In addition experience in developing and delivering plans, managing budgets and financial forecasting would be advantageous as well as working with databases.  

The team at NWAA are motivated, with an ambitious can-do attitude. If you think you can make a difference and be part of the inspirational team that drives the future growth at NWAA, we would love to hear from you!

Please note that this role will require a full UK driving license, and access to your own vehicle. 

Why NWAA?

NWAA is a widely recognised charity that has a huge impact on saving lives. Now is an especially important time, as the charity celebrates its 25th anniversary and moves forward with its future 5-year strategic plan. This role offers the opportunity to build a career within the charity. There will be huge scope to learn and grow as part of an incredibly supportive, collaborative and fun team.

On top of this, the charity’s benefits include:

• 25 days annual leave + bank holidays
• Can buy up to an additional 5 days annual leave (once passed probation)
• Extra days holiday up to an additional 3 days based on length of service (must qualify by April for leave provision)
• 6% Employer Contribution to pension – Royal London is the provider
• Sick pay
• Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
• Life Assurance
• Cycle to Work Scheme
• On-site parking
• Site Induction and yearly staff conference
• Medicash and Perk at Work also come through Medicash
• Blue Light Card

If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent and full-time (although flexible working patterns will be considered) and offers the opportunity to work flexibly from the charity's offices based in Knowsley and Barton, as well as across the region, and from home.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information, 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Operations Manager

As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.

You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.

Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.

Responsibilities:

• Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.

• Train and support staff and volunteers to use key systems:

  • Bitrix24 (CRM).

  • VCC by Call Handling (Helpline telephone app).

  • Three Rings (Helpline rota scheduling).

  • Microsoft Teams/Zoom (video calls).

• Extract and report on data from key systems to support monitoring and evaluation.

• Support recruitment and onboarding of new staff and volunteers.

• Help develop and implement new policies and procedures to support quality and consistency.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Service Support Engineer

Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance

I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.

You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.

What you’ll be doing:

• Delivering excellent 1st and 2nd line support for staff across multiple locations
• Managing incidents and service requests through the ticketing system
• Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
• Supporting Office 365, Active Directory, and remote access tools
• Assisting with onboarding/offboarding, asset management, and MDM setup
• Travelling to offices and service sites to provide face-to-face IT support when needed

Skills required for the Service Support Engineer:

• Hands-on experience with Microsoft Intune, Office 365, and Active Directory
• Knowledge of ticketing and asset management systems (e.g. FreshService)
• Understanding of basic networking and remote desktop tools
• Excellent verbal and written communication skills
• Calm, helpful, and approachable—able to support non-technical users
• Organised, with strong attention to detail and process-following skills
• A demonstrable passion for tech—whether through education, training, or self-learning

Understanding Recruitment is acting as an employment agency for this vacancy.

IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer

Job title: Co-Director

Status: Fixed Term Contract for 12 months

Location: Home based in London area

Report To: Founder of The Black Economists Network

Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays

Salary: Based on experience; £23- £25 per hour.

Full time salary                      £45,000-48,100 per annum:

Pro-rata’d to                           £9,568-10,400 per annum

Benefits: Pension, holiday scheme

About us:

The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.

Do you:

• Have a passion for our mission and have a commitment to social impact?
• Proven leadership or management experience
• Have the drive and experience to help us to develop our long-term strategy?
• Have strong decision making skills?
• Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
• Enjoy working with people from a range of different backgrounds?
• Want to make a difference?

Would you

• Like to be part of an organisation that is striving to increase the visibility of Black economists?
• Be comfortable dealing with legal, financial and regulatory requirements?

Are you:

• An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
•  A strong communicator who can break down barriers and build relationships?
• An engaging public speaker who can represent TBEN in front of a variety of audiences
• An experienced people manager who can build a successful, collaborative and supportive team environment?
• Flexible and adaptable and happy working in a range of different environments?

If so, this is the role for you……..

The opportunity:

We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation.  The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.

This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.

If you have:

Essential:

• Proven experience as an Economist or a field related to economics and related fields;
• Proven experience as a people manager who has recruited, nurtured and developed a successful team;
• Proven leadership and management experience
• Clear experience managing budgets, understanding funding cycles and financial reporting
• Excellent communication and relationship building skills;
• An in-depth understanding of – and a passion for – promoting diversity and inclusion;
• Experience of working collaboratively and making strategic decisions;
• Excellent organisational skills, multi-tasking and prioritising across multiple projects
• A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
• Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
• Right to work in the UK.

Desirable:

• Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
• Fundraising or partnership experience
• Experience securing grants
• Building strategy partnership
• Public speaking
• Strong financial acumen and understanding of non-profit funding models;
• Experience in event planning and management;
• Experience of working in the charity sector;
• Economics related qualification.

Does this sound like you?  We would love to hear from you. 

We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission

Closing date: Friday 22nd August 2025

The Trustees of The Pixel Fund are excited to appoint the Fund’s first Chief Executive Officer (CEO) to oversee the next stage of its growth and development following further generous bequests by the Trust’s settlors, and with planned increases in the level of future grant-making.

ABOUT THE ROLE

We are looking for a dynamic individual who has the skills, experience and aptitude to work with the Trustees to refine and support delivery of The Pixel Fund’s overall vision and strategy, and to be the public face of the charity.The successful applicant will be responsible for managing the day-to-day operations of the charity, currently carried out by a part-time administrator, which position is to be discontinued following the CEO appointment.

We are looking for an individual with experience of working in a leadership role with a board of Trustees, ideally with hands-on experience in grant-making and grant management, including managing a portfolio of live grant-holders.Strong financial and budgetary management skills are also desirable, in particular to reduce the Charity’s reliance on the Voluntary Treasurer.

The Trustees wish to appoint an individual who has a demonstrable understanding of, and commitment to, supporting the mental health and wellbeing of Children and Young People.The role will include upholding the charity’s vision, values and strategic focus, including championing equality, diversity and inclusion across our work.

The appointment is currently offered on a part-time basis of 3 days per week, with the potential to be extended in future.Candidates should note that The Pixel Fund does not have a permanent base and almost all activity is conducted online (including grant management). 

Hours and place of work are flexible, but as all Trustees are based in the South-East of England, that location is desirable. The successful applicant will be required to attend all Trustee meetings (around 7 a year), which are generally held in the evening (usually online, but occasionally in person) and some travel will be necessary to visit grant holders and other stakeholders.

ABOUT THE PIXEL FUND

The Pixel Fund (Charitable Incorporated Organisation No. 1191052) is a small charity that makes grants to support improvement in the mental health and wellbeing of Children and Young People.Since we were first established in 2011, we have distributed more than £1.5million to UK registered charities.We have a preference for supporting projects, but do also fund core costs.The work of the Trust, including all grant-making, is currently overseen by three experienced Trustees, together with a Voluntary Treasurer and a part-time Administrator.

Our work to support the mental health and wellbeing of Children and Young People is more important than ever.As our name suggests, we are a small facet of the wider funding picture, but we aim to punch above our weight in the support we give.We focus on funding small and medium-sized charities, where our grants will have most impact.