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Leonard Cheshire
Circa £42K
An exciting opportunity to lead on community development via our digital channels through an engaging programme of content.
Oxclose Church
£21,500 per year
We're looking for an enthusiastic, faith filled individual whose ready to impact the North East and change peoples lives
Page 1 of 13
Epsom, Surrey
£32,000 - £35,000 per year plus benefits
Contract, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

We have a brand new role for a Digital Project Manager to join our growing Digital Product team. As Digital Project Manager, you’ll lead on an exciting new portfolio of projects including a Digital resource for workers in the construction industry, an outreach programme for online communities and further development of our new Samaritans Self Help app. 

This is a brilliant opportunity to develop your digital product and delivery skills and work closely with individuals with lived experience, to shape and deliver innovative products at Samaritans. You’ll work alongside an experienced in-house Product team and our associated partner agencies.

We are at the forefront of product and service design within the charity sector. The work you do will have a huge impact on millions of our service users and support our vision that fewer people die by suicide.

  • 24 months fixed term contract
  • Full time or part time hours considered (we require a minimum of 28 hours if part time)
  • Monday – Friday role with some occasional weekend work 
  • £32,000 - £35,000 per annum plus benefits 
  • Working from home with some occasional travel

Key Responsibilities:

  • Build and manage relationships with funders, stakeholders and others to ensure project delivery and to identify opportunities increase the impact of Samaritans products and services  
  • Ensure that delivery momentum is maintained by solving problems, unblocking issues and manging risks and dependencies so that work is not held up.  
  • Support development by for example recruiting participants for research activities, specifying and testing new features, running experiments and analysing data about the service.  
  • Support communication with users, volunteers and stakeholders by for example hosting show and tells, writing blog posts, creating presentation materials.  
  • Provide customer service to users, develop reports on the performance of the services and coordinate updates to oversight committees.  
  • Manage day-to-day communication with suppliers and provide oversight of the relevant budgets. 

Skills and Experience:

We’re looking for someone with experience of product management and project delivery. You will ensure that delivery momentum is maintained by solving problems, unblocking issues and picking up wide variety of delivery tasks to support the team. We deliver projects within an agile environment so knowledge of this way of working is key.

The ideal candidate will be a great communicator, who is able to build strong working relationships with internal and external stakeholders. You’ll have great customer service skills. You’ll be able to build rapport and develop key strategic partnerships with our construction and online community clients. You’ll also be a tenacious problem solver. 

This role would suit an Account Manager or Project Manager from an agency background, with experience of understanding user/client requirements and delivering products & services to suit these needs. Please note this role is referred to as a Digital Project Officer internally. 

Samaritans recognises the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. We actively encourage applications from a broad range of backgrounds and experiences.

Additional documents
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More about Samaritans

Working for Samaritans

Samaritans is a unique charity that provides support to people who are struggling to cope. Fr... Read more

Posted on: 23 February 2021
Closing date: 05 March 2021
Tags: Project Management,Digital
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