Permanent – 35 Hours per week

It’s a powerful thing to connect with other people over shared experiences. With coronavirus impacting our lives in so many ways, now more than ever, people are turning to the online world to form connections, find comfort and seek information and support.

Since 2013, mind’s online community Side by Side (previously Elefriends) has provided a safe, anonymous and supportive online space for people to talk about their mental health.

Peer support is a key strategic focus for mind, and as part of our 2021-24 strategy, this national service will play a crucial role in supporting the thousands of people who turn to us for information and support each year.

Reporting to the digital programme manager, you will support the day-to-day delivery of mind’s online community, ensuring that our team of 20+ moderators feel engaged, and confident in moderating a very busy and at times challenging online community.

You will lead on the training and development of our moderation team, ensuring that we provide the highest standards of moderation for our community members, creating a safe and supportive online space to allow mental health peer support to thrive.

You’ll play a key role in ensuring that the quality of the service continues to meet the highest standards and is shaped in line with feedback from key delivery partners, moderators, and most importantly, our community members.

If you have a passion for online communities and you believe in the value that these safe spaces can bring, then we’d love to hear from you!

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the next six months or until updated government guidelines are published. However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Closing date: 14thMarch 2021

Mind is an equal opportunities employer.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

We are looking for an experienced and capable Infrastructure Officer to help support
Black Asian and Minority Ethnic led community organisations who are diversifying their income, professionalising their ability to deliver and grow in the South West of England.

Are you interested in building capacity to deliver?

We tackle race equality by undertaking research in key community issues and action programmes to address the challenges. We are targeting growth sectors such as the care sector, social sector, digital sector, cultural inclusion and economic development to help build back better in practice.

Can you support community and voluntary sector organisations to grow and become sustainable and effective?

Bringing your substantial proven bid writing and fundraising experience with at least 3 years of supporting VCSE organisations to grow and develop, you will be able to easily demonstrate your ability to co-ordinate projects, be a confident communicator and self-starter and add your co-operative team building skills into the mix of a dynamic, hardworking and dedicated team at Black South West Network.

About us

As the UK’s largest voluntary sector provider of services to disabled people, we believe disabled people should have the freedom to live their lives the way they choose – with the opportunity and support to live independently, to contribute economically and to participate fully in society.

With 5,000 staff and 10,000 volunteers supporting nearly 70,000 people in the UK and around the world, Leonard Cheshire provides support to 3,200 people in a variety of UK living services including supported living, nursing and day centre facilities.  We also support 12,000 young people in the UK with skills, confidence and employment programmes.  Internationally, we are a specialist development non-governmental organisation, delivering inclusive education, youth leadership and access to livelihoods programmes to more than 50,000 people in 15 countries across Asia and Africa.

About the role

We are recruiting a Digital Community Manager to lead on community development via our digital channels through an engaging programme of content.

Reporting to our Head of Digital you will be responsible for driving forward our social media strategy, creating and building an active, engaged and inspired movement of supporters. You will build and work with a diverse and exciting community of bloggers and will create a network of key digital influencers to amplify the work of Leonard Cheshire.

About you

You will have significant experience of growing social media communities and leading on social media strategy for a large organisation. Working on social media platforms will be second nature to you and you will understand how to harness the power of social media for brand growth and reach. You will ideally have worked with lived experience content and will have managed external bloggers/writers. You will have experience of planning digital campaigns based around audience as well as setting campaign KPIs and tracking digital activity. You will have significant experience of cross-team working and stakeholder management and of iterating content based on insights.

We seek candidates with a genuine commitment to our values and ethos.

Benefits
• Substantial annual leave.
• A generous employer contribution to a company pension scheme with additional life cover.
• Access to a cash health plan at favourable rates.
• Flexible working and lot’s more.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable applicant has been appointed.

This is an exciting and multifaceted role, using your skills in social media and copywriting to create new communities online.You will be helping people encounter Jesus, be transformed by his love, and helping us bridge the physical and digital spaces as we seek to fulfil the great commission across the North East.

Are you passionate about engaging with people over social media?Do you want to help people discover more about faith and what a relationship with Jesus means for them? Are you a confident, inspirational, pioneering creative who wants to use their gift to grow the local church?

Oxclose Church is a Resource Church in Durham Diocese given the mandate to grow and plant new communities and congregations across the North East. We are a community led by the Holy Spirit, passionate about seeing lives changed, faithful to the scriptures, joyful in worship, and expectant for the future. We have a passion to see our community changed and believe that this is achieved by people discovering more of God and His plan for their lives.

The Digital Engagement Lead will take a lead in evangelistically engaging across digital platforms, creating programmes and initiatives that grow disciples, and ultimately plant physical communities in new areas by connecting digital groups together. 

If you are passionate about digital media, evangelism and discipleship; have a heart for evangelism; love to connect with people both online and physically; enjoy working with a team; and have the ability to think both strategically and creatively, then we want to hear from you. 

Goldsmiths Community Association has a great new opportunity for an experienced Community Development Worker to join our team and help realise our vision.

This post will lead our exciting and ambitious Community Development strategy that puts health, wellbeing and connection at the forefront; empowering local people to help shape community life and play an active role in our pandemic recovery.

The successful Community Development Worker will play a dynamic, agile and creative role with strong cross-functional collaboration. They will be experienced in asset-based community development and community-led theory.

Please note: We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work.​​

We are committed to offering equitable opportunities. Our recruitment process is comprehensive and rigorous to ensure that all applicants receive fair treatment. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) who are currently under-represented.

We are committed to provide a fully inclusive and accessible recruitment process. We offer an interview to disabled applicants who meet the minimum job criteria, and we are flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job. We aim to make reasonable adjustments as required.

Our staff share our commitment to safeguarding and promoting the welfare of vulnerable groups.

Position: Regional Development Officer (South East)
Type: Full time (35 hours per week), permanent
Location: Home based in either Kent, Surrey, Sussex or Hampshire
Salary: £33,273 - £37,839 per annum plus excellent benefits
Salary Band: Band E, Level 2
Department: Community Networks

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Regional Development Officer (South East) is one of 9 Regional Development Officers within our new Regional Development team which is part of our wider Community Networks team.

As part of the Regional Development team your role will be to develop our local community presence across the South East of England, developing awareness of and engagement with the MS community by the wider community.

As a Regional Development Officer you’ll support our local volunteer groups to develop new partnerships, share good practice, respond to local need and engage with the wider community. This includes the development of events and services, with MS professionals and local groups where appropriate, to engage the community in our work.

The role also focuses on developing our connections with communities we currently under-engage with and to support the development of informal groups within the MS community, and our relationship with them.

The post-holder will have experience of working alongside end-users in the coproduction of services or activities, and a commitment to the principles of coproduction; experience of managing the delivery of activity plans in partnership with volunteers, as well as experience of partnership working to improve local services and outcomes for beneficiaries.

The post will cover the following areas:

Kent, Surrey, Sussex, Hampshire, Isle of Wight and Guernsey and there will be occasional travel to London.

As this role covers large geographical areas you will need to hold a full driving licence and have access to a car.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Closing date: 9am on Monday 8 March 2021
Interview date: Wednesday 17 March 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity. 

No agencies please.

FaithInvest is seeking a digital communications officer with proven experience of updating and (ideally) designing website pages (preferably using Wix) as well as video and podcast editing and social media engagement to join its team on a freelance basis. This is a fixed-term contract, initially for 2-3 days per week for two months; this may be extended or become a permanent position, dependent on funding.

As well as the web, video and social media skills listed above, you will have excellent writing, organisation and problem-solving skills. You will be able to create impactful communications (online and offline) resources, implement engaging and innovative digital communications strategies and develop communications resources such as press releases, newsletters and reports.

About FaithInvest

FaithInvest was established in 2019 as a non-profit membership organisation for religious asset holders and faith-based investors worldwide (charity no 1187015). Our mission is to grow faith-consistent investing worldwide for the benefit of people and planet. We are a remote-working organisation with residential 2-3 day team meetings every 6-8 weeks (covid permitting).

Faith groups comprise the most powerful values-guided, investor block in the world. Potentially, and in many instances in reality, this should be a force for positive environmental and social change in the world. We work with all faiths to help them increase their values-driven investing. We are not fund managers. We do not make investment decisions for the faiths.

Key responsibilities

Digital Communciations (web, social, video)

• Update and manage the FaithInvest websites/online platforms, ensuring all content is kept up to date and develop innovative ways to increase traffic 
• Create and produce high quality, relevant and compelling digital content (including videos, blogs, news stories and social media posts) that highlight FaithInvest's work, promote best practices and drive attitude/behaviour change among our key audiences 
• Edit and upload videos (such as our webinar videos) and podcasts to our various platforms
• Strengthen FaithInvest's presence across social media, ensuring that we are producing high quality and relevant content, engaging in sector-relevant online communities and growing our social media following 
• Produce quarterly reports on web and social metrics (user traffic, online mentions, social media engagement) and continually seek ways to improve engagement 
• Contribute to the identification of opportunities to raise FaithInvest's profile, reputation and positioning 

Communications and event support to specific projects 

• Design and implement an effective stakeholder engagement plan for specific projects 
• Create impactful marketing and communications products to promote the project 
• Coordinate with FaithInvest's teams and external partners to ensure successful delivery of the project’s objectives 
• Lead the planning, organisation, and promotion of online and in-person events for the project
• Provide administrative support when needed for the organisation of meetings with external stakeholders (invitations, agenda setting, minutes taking) 

Person specification 
ESSENTIAL: 

• Educated to degree level or able to demonstrate significant relevant work experience
• Proven experience of updating websites and creating new web pages, preferably on Wix
• Proven video, podcast and photo editing skills 
• At least five years’ experience in a traditional marketing/communications role, including: PR, journalism, digital marketing and social media, print and events
• Experience of using data, metrics and analytics across all channels including digital and social media to inform communications plans and campaigns
• Creative, entrepreneurial and adaptable with the ability to multi-task and work on own initiative without daily supervision
• Outstanding written skills, with exceptional attention to detail
• Experience and knowledge in copywriting, proofreading and editing
• Outstanding organisational and time-management skills. 

DESIRABLE:

• Knowledge and/or experience of the finance industry 
• Knowledge and/or experience of working with different faiths
• Knowledge and/or experience of environmental & sustainable development issues 
• Experience of journalism 
• Knowledge of Salesforce 
• Knowledge of Apple computers

Application process

To apply, please send your current CV, a short cover letter outlining what you bring to the role and your salary expectation, plus examples or links to any relevant work (websites, social media, videos etc). 

Salary c£24,000 dependant on experience

The British Liver Trust’s vision is to see a world without liver disease. We raise awareness of all the causes of liver disease, provide essential patient and family support, and campaign for prevention and early detection of all liver conditions and liver cancer.

The Digital Fundraiser is a new post designed to help grow fundraising through recruiting new individual donors to the charity, primarily through digital channels, and caring for and keeping donors through sensitive and appropriate communications – both online engagement and traditional direct marketing.

The pandemic has highlighted the urgent need for better awareness and understanding of the causes of liver disease, and we need to reach many more people. To reach more people we need more funding.

This is a role for a highly motivated team player who can evidence recruiting and retaining supporters through digital channels; managing several projects and activities at once, and can communicate well with supporters, suppliers and colleagues – online, face to face, by email and over the phone.

If you have two or more years’ experience in digital fundraising, and passion, enthusiasm and a commitment to improving liver health, this could be the role for you.

We are an equal opportunities employer and would be particularly pleased to hear from candidates from minority group backgrounds.

Please apply by emailing the following 

• a covering letter clearly outlining your experience relevant to this role (no more than 2 pages)
• and an up to date CV  

• Closing date – Monday 8th March 2021 (close of business)
• Interviews Wednesday 17th March online via zoom

Flexible location - Fixed term maternity cover contract for a period of 14 months from April 2021

The role

The role is maternity cover during a key period of cross-organisational activity for the Digital Product team. Expected outcomes for this period include the development of a new website for Breast Cancer Now, and a related project to ensure cookie compliance across all our websites and apps.

The Head of Digital Product leads on the development and management of digital platforms, website content and technology.

The role will manage the Digital Product team, who work on website projects, digital services and apps, and support the delivery of content for these, including but not limited to health tools and products, ecommerce systems and fundraising campaigns.

The role will work with the Associate Director, Digital and Strategic Insight to deliver a digital product and content strategy for the charity, including the development of new digital products to achieve marketing and organisational objectives. 

The role manages two Digital Product Managers and the Digital Content Manager.

About you

At this key time for the Digital Product team, you will have demonstrable experience delivering large-scale website development projects using Agile methodologies.

You are a collaborative and effective communicator, with a track record of engaging internal stakeholders and managing multiple external agencies. You’re as comfortable managing teams and working with colleagues using remote working platforms such as Microsoft Teams and Slack as you are in an office environment.

You have a strong understanding of digital product management and digital content management and production, with direct experience in the development and maintenance of websites.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Please note that whilst Breast Cancer Now is following Government guidelines regarding working from home, this role will be based in your chosen office and the expectation is that once restrictions are eased that the post holder will be based within this office for the majority of the time. Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Monday 8 March 2021 at 9:00am

Interview date Friday 12 March 2021

11 women die every day from ovarian cancer and survival rates in the UK are among the worst in Europe.

Target Ovarian Cancer is the UK’s leading ovarian cancer charity. We work with women, family members, friends, health professionals and leading experts to ensure we target the areas that matter most for those living with ovarian cancer. 

Together with the ovarian cancer community, we are transforming the futures of more than 41,000 women in the UK who are living with ovarian cancer and thousands more who are yet to be diagnosed. But there is so much more to do. We will not stop until we have achieved our goal of doubling survival from ovarian cancer by 2050.

We are looking for an Events and Digital Community Officer to assist with the running of our support programmes for women with a diagnosis of ovarian cancer and their families. This is an exciting time at Target Ovarian Cancer and you will make a real difference to those we support through assisting with the successful delivery of our growing range of both online and offline support. In return, we can offer you the opportunity to develop your skills in this exciting and dynamic role. You will be involved in all aspects of the Supportive Services team’s work, including the planning, promotion, delivery and evaluation of our digital and face to face events and moderating and helping to develop our brand new online community. You will be a motivated and organised individual who is comfortable with digital technologies. You will be empathetic and have excellent communication skills, as many of our supporters you engage with will have had direct experiences of ovarian cancer.

If you are interested in this role please apply with your CV and a covering letter (of no more than 2 pages) detailing why you are interested and how your skill set meets the requirements of the role to Kathryn Mullen, Information and Support Manager, with the job title as the subject via our website. Please also complete and return the equalities monitoring form [Word].

The closing date for applications is Sunday 28 February at 11.59pm. First round interviews will take place the week commencing Monday 8 March. 

In light of the current coronavirus situation, interviews will be conducted via video call until further notice.

Digital Marketing Manager

We are looking for an exceptional Digital Marketing Manager who can enhance engagement through social and paid advertising channels and help to achieve the charity’s mission to engage with thousands of people across the UK.

Position: Digital Marketing Manager

Location: This role can be based remotely anywhere in the UK, however, there would be an expectation that you would need to travel to London for regular team days (for example twice a month team days). There may also be other instances of occasional travel to London and the UK.

Salary: Up to £40,000 FTE and will be dependent on experience

Closing date: Monday 15 March 2021, 10:00 GMT

Interviews: Shortlisted candidates will be invited to attend an interview in late March – Early April (this includes first and potential second interviews).

About the role:

As Digital Marketing Manager you will be working for an exciting charity whose focus is on putting people at the heart of policy development, ensuring that those who are affected by policies can contribute their knowledge and experiences to their creation.

Some of your key responsibilities will include:

• Develop, manage and optimise social media presence, taking ownership of all day-to-day activities 
• Set up and manage paid media campaigns, constantly optimising for ROI 
• Take an innovative and creative approach to growth strategies
• Work closely with the Head of Digital on the digital acquisition and engagement strategy
• Work with stakeholders across the organisation to define target audiences and key messages 
• Measure and report on social metrics and paid campaign performance
• Manage the digital marketing budget effectively
• Collaborate with the Digital Content Editor and the communications team on content strategy and SEO 
• Identify trends and insights, sharing these with the wider team
• Stay up to date with digital marketing technologies and strategies, identifying and assessing opportunities to improve our performance and tooling. 

About you:

To be successful in the role of Digital Marketing Manager you will have extensive knowledge of the digital marketing landscape and the ability to turn objectives into cross channel strategies. Other skills and experience you will bring with you include:

• Experience of working with data and using it to inform decisions 
• Experience of implementing growth strategies 
• First-hand experience of creating engaging social media campaigns for different audiences 
• Knowledge of paid digital advertising (social, CPC) 
• Experience of working in an agile environment, or a good understanding of agile ways of working 
• Experience of working with multiple stakeholders with the ability to identify, evaluate and prioritise competing needs
• A user-focused approach to developing digital marketing strategies 

Although not essential experience of Google Analytics or similar would be advantageous, as would an understanding of SEO. 

In return:

As well as working for an exciting charity, you will also receive the following benefits package:

• Family friendly policies
• Pension scheme
• 30 days holiday entitlement in addition to the usual bank holidays (annual leave and bank holidays will be pro-rated for non-full-time posts)
• Life insurance
• Wellbeing incentives.

The charity are a flexible employer and welcome applications from candidates who might want to work flexibly. You can be based across the UK, as you will be able to work remotely!

The charity is committed to creating a culture where people from different backgrounds can come together to share their views and voice. They see difference – both in our work and in our employees – as a strength, so we actively encourage applications from all backgrounds.

Other roles you may have experience of could include: Digital Marketing Executive, Digital Content, SEO Executive, Social Media Manager, Marketing Manager, Director of Digital Marketing, Digital Brand Manager, Social Media, Brand & Content Manager, Digital Content Creator, Head of Social Media etc.

About You

You are a digital communications professional with demonstrable, hands-on, experience of working with the Umbraco content management systems; of creating new or updating existing content; have great judgement in dealing with sensitive editorial content alongside strong communications skills; and an ability to provide support and consultancy to a range of stakeholders. You’re experienced in working with external digital agencies; have an understanding of the key components of digital development, testing and delivery; and are able to report clearly on the progress of complex projects.

About the role

Working in our Communications and Marketing team, this role requires a candidate with excellent project management skills, who’ll be able to understand complex digital requirements, combined with the confidence and expertise to prioritise to keep projects on schedule and to budget.  

Working closely with the Head of Communications and Marketing, colleagues at all levels within the charity and directly with the project manager and developers at our agency, the Digital Communications (CMS) Officer will keep all stakeholders updated on project progress, to help ensure the successful launch of four websites. Additionally, they will ensure all users of the CMS are confident in creating, editing and publishing new content and will create how-to guides for new users.

About us

Carers UK is the leading national charity, supporting, advocating for and connecting unpaid carers across the UK.

With over 6.5 million unpaid carers in the UK and 6,000 individuals becoming a carer every day the need to support them is growing and urgent. Unpaid carers save the country an estimated £530 million each day and are vital to the friends and family members they support, as well as to the wider community.

COVID-19 has dramatically affected carers across the country. Our recent polling suggests that the figure for unpaid carers could now be as high as 13.6 million, with 4.5 million people starting to care overnight due to the impact on coronavirus on services and individuals.

We’re looking for a highly motivated Digital Fundraiser to join our small team for 12 months. 

2 days per week, start date - March/April 2021

Deadline for applications - Monday 8 March  2021, noon

Salary: £28,000 per year / pro rata £11,200 per year

Room to Heal is a human rights charity and healing community based in London. Our mission is to support people who have survived or witnessed torture and organised violence to rebuild their lives in exile, through an integrated programme of therapeutic and casework assistance. We offer a range of activities including: therapy groups, gardening, individual therapy and casework, cooking and social gatherings, and therapeutic retreats.

Room to Heal is staffed by a team of committed individuals, who work hard but also recognise that a friendly, nurturing environment is crucial for all of our well-being. By joining Room to Heal you would also become a part of a small, close-knit, multi-cultural and inspiring community and be able to see first-hand the positive changes that your work enables in the lives of survivors.

Due to Covid-19, we are currently working remotely: our therapy groups, casework support and community activities are all running online, and we will return to face-to-face activities with survivors when it is safe to do so.

We are looking for a highly motivated and experienced person who will strengthen our relationships with, and develop fundraising income from, our individual supporters. They will also successfully manage and integrate communications with our individual supporters across digital platforms. 

We are an equal opportunities employer and committed to equality, diversity and inclusion at Room to Heal.

The Capitals Coalition is a global collaboration transforming the way decisions are made by including the value provided by nature, people and society. Our ambition is that by 2030 the majority of business, finance and government will include all capitals in their decision-making, and that this will deliver a fairer, just and more sustainable world. We are at an exciting time in our history, having united the global natural capital and social and human capital communities in 2020. In 2021, we launched a new online platform, The Community, and new website to support our growing, global community. We are now looking for a Global Community Officer to curate content and lead data insights for this community.

We are looking for someone who enjoys building collaborative networks that support people to find solutions to shared challenges. You will have a strong ‘can-do’ attitude, excellent communication and organizational skills, and the ability to drive high data quality and analysis. You believe people and planet must be at the heart of decision making through a capitals approach and enjoy understanding how different stakeholders interact to deliver impact.

Main purpose of job:

The Global Community Officer is responsible for curating engaging and dynamic digital content that fosters interaction among the global capitals’ community through our online platform, The Community. You will be responsible for ensuring that the latest content – from projects led by the Coalition to what is happening in the news – is shared with the global community.  You will work closely with the team to onboard new organizations, facilitating collaboration between them and the wider capitals community. You will drive data-led decision making by providing data insight into the trends of the community through our CRM and online platforms, managing data quality and supporting the Coalition to drive engagement and uptake of a capitals approach.  You will also support the development of online and offline events.

Key responsibilities:

Community Coordination (50%)

• Curate engaging content that ignites discussion and drives communication with and among The Community.
• Liaise with project owners and support them to curate online collaboration and discussion, to ensure the community is well represented across work streams, such as through collating lists of people to engage for project purposes.
• Support the onboarding of new organizations by connecting them with relevant projects and organizations.
• Undertake marketing, event management and editorial support for the global community as requested, ensuring they are engaged and involved in the Coalition’s work.
• Ensuring the community model and the relationship with individual partners contributes to constant learning and facilitates the exchange of knowledge and insights within the community.

Data Management (30%)

• Provide high-level quantitative data analysis of Customer Relationship Management (CRM) software and the online community platform to identify trends in the global community engagement.
• Interpret the analysis to make recommendations for improving our work.
• Support a culture that understands and embraces the importance of data best practices.
• Ensure high CRM data quality, improving the standard of data and capture processes in place, including links between CRM, MailChimp and the website.

Administration (20%)

• Provide admin support for The Community by troubleshooting with support teams, managing invitations and sign ups and ensuring high quality data for analysis.
• Provide admin support for Capsule, our CRM, ensuring high data quality for analysis.
• Assist with presenting content for The Community, including formatting documents, preparing power point presentations etc.

Person Specification:

• A minimum of two years’ professional experience of building and managing a community with the ability to see and build on connections between people and ideas.
• Prior experience working with MailChimp and Capsule, or another similar CRM software.
• Experience in or an affinity for working with online community management software to deliver and support integrated communications and reach target audiences.
• Proven experience in data analysis and presenting complex information in a concise and compelling way.
• Meticulous attention to detail and accuracy. 
• Good understanding and interest in capitals’ content and ability to translate capitals for different audiences.
• Strong interpersonal skills with a proven ability to foster relationships and bring people together.
• Excellent communication skills – written and verbal; ability to communicate effectively with people at all levels, both internally and externally, written and orally. 
• Excellent administrative and organisational skills, including the ability to plan, multi-task, prioritise and work on own initiative to deadlines.
• Strong ‘can-do’ attitude - able to see likely pitfalls and problems and respond accordingly. 
• Collaborative working style; happy to work independently and as part of a small team. 
• Strong commitment to and enthusiasm for the vision of the Capitals Coalition.

Desirable 

• International business, not for profit or international organisation background/or experience.
• Ideally the position will be in the Netherlands or the UK where our main offices are based.

Apply

Please send a CV and cover letter us by 12 noon (CET) on the 10th of March 2021. Please state the role in the subject line and kindly note that only short-listed candidates will be contacted.

The Coalition consists of organizations from all around the world and with people of different gender, race, age, religion, sexual orientation, physical ability, geography, political affiliation and country of origin, and as much as possible we want this to be reflected in our team. We are committed to promoting a diverse and inclusive community and we welcome applications from all backgrounds.