Digital fundraising manager jobs

Role/Job Title: Head of Income Generation
Location: Pembury, Kent / Battle, East Sussex
Travel to other locations in the South-East as required
Hybrid working arrangements available

Hours: 37 hours per week
Salary: £55,000 - £65,000 per annum, dependant on experience

Closing date for applications: Monday 20th April 2026
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are therefore encouraged.

Interview Date: Wednesday 29th April 2026 at Cornford Lane, Pembury, TN2 4QU (Please ensure availability for this date when applying)

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

About Aspens:
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East. 

As we continue to grow and strengthen our impact, we are looking for an ambitious and strategic Head of Income Generation to play a key role in securing our long-term financial sustainability.

What We Offer:

• Comprehensive Paid Training and opportunities for career progression, including recognised qualifications in health and social care
• Paid DBS Check (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
• Flexible Work Arrangements with the option to take on additional bank shifts
• Annual Leave (including Bank Holidays) pro-rated based on your hours, with additional leave accrued with length of service
• Nest Pension and Death in Service Benefit
• Access to a Dedicated Employee Assistance Programme and Mental Health First Aiders
• 20% Discount at Aspens High Street Stores for all staff
• Discounted Menu at the Bluebell Café (Pembury) for employees
• Refer a Friend Scheme – earn up to £250 for every successful referral
• Employee recognition programmes, including ‘Employee of the Month’

The Role:
The Head of Income Generation will lead the development and delivery of a sustainable, multi-year income strategy to support Aspens’ future growth and impact.

Working as part of the Inclusive Executive Leadership Team, you will provide strategic leadership across fundraising, partnerships, marketing and trading activity. You will strengthen existing income streams while identifying and developing new opportunities including major donors, trusts and foundations, corporate partnerships, and social enterprise initiatives.

This is an exciting opportunity to shape the future of income generation within a purpose-driven organisation making a real difference in people’s lives.

Key Responsibilities:

You will:

• Develop and deliver a multi-year income generation strategy aligned with organisational goals
• Lead annual income planning, budgeting and performance reporting
• Grow income from trusts and foundations, securing significant multi-year funding
• Develop and implement a Major Gifts strategy, cultivating high-net-worth donors
• Establish and grow legacy and in-memoriam giving programmes
• Build and manage corporate partnerships and sponsorship opportunities
• Oversee community fundraising campaigns and events
• Provide strategic oversight of retail, café and trading activity to maximise net income
• Identify and develop social enterprise opportunities that balance impact with financial return
• Strengthen impact measurement and CRM systems to support effective reporting and donor engagement
• Lead, inspire and develop a high-performing income generation team

We are looking for a strategic and commercially minded leader with a strong track record in fundraising and income generation.

You will bring:

• Significant senior-level experience in income generation within the charity or social impact sector
• A proven track record securing major gifts, high-value partnerships and six-figure grants
• Strong strategic planning, budgeting and forecasting capability
• Experience leading and developing high-performing teams
• The ability to translate impact and operational data into compelling funding narratives
• Experience using CRM systems and pipeline management to drive fundraising performance
• Excellent relationship-building and influencing skills, including at Executive or Board level

A full driving licence and access to a vehicle is required and essential for this role.

We’re looking for passionate individuals to help us ensure that every person we support lives a fulfilling life with dignity and independence.

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

The main purpose of this role is to write persuasive funding applications to secure the income needed to enable Cerebral Palsy Plus to continue its work.

The postholder will build and maintain strong relationships with new and existing supporters and contribute to the development of all areas of fundraising.

The part-time fundraiser will also work with the Director to contribute to the development and implementation of Cerebral Palsy Plus’s Income Generation & Fundraising strategy.

Pancreatic Cancer UK is on an ambitious journey to double our income, and our Legacy programme is central to achieving that.

What you’ll be doing

• You’ll set the strategic direction of our Legacy programme by developing innovative campaigns and stewardship across multiple channels that move supporters through the legacy journey.
• You’ll work collaboratively across the organisation and influence senior stakeholders to embed a culture of legacy giving across the organisation.
• Inspire and develop a team, fostering a positive culture while ensuring targets are met.

About You 

• A Legacy specialist with experience leading a high‑performing Legacy team and influencing senior stakeholders to champion legacy giving.
• A data‑driven person who uses insight to refine strategy, improve processes and drive growth.
• A confident leader who brings strong communication skills.

If this sounds like you – we’d love to hear from you!

As a Brand Manager, you’ll bring creative direction, and proven brand expertise to a cause that relies on powerful, consistent storytelling. You’ll shape how people understand our work and ensure our brand makes a meaningful difference. This is an opportunity for a Brand Manager who wants to lead guide teams and create work that truly matters.

We launched our new brand in January 2026, in this role you will drive the next phase of our brand development with focus, care and ambition. As our Brand Manager, your work will help raise understanding and awareness of motor neurone disease (MND) and strengthen our influence with the audiences we need to reach.

Key Responsibilities

• Lead brand governance, roll-out and implementation following our upcoming brand relaunch
• Embed our brand positioning across platforms, teams and volunteers, managing the Brand Co-ordinator and interim Project Manager
• Manage, launch and assess our first major brand campaign
• Develop brand strategy and a three-year activation programme to increase reach and relevance
• Build strong relationships with creative and media agencies
• Lead the brand guardianship programme, including panels, toolkits and brand training
• Oversee satellite projects linked to the brand launch, including Employer Brand development
• Monitor and interpret brand metrics and develop a Leading Indicators dashboard
• Create a charity-wide Audience Framework
• Work with Marketing, Digital Engagement and Income Generation teams to guide campaign activity
• Lead brand insight and consultation, including support for fundraising pitches
• Identify and drive opportunities to strengthen brand awareness

About You

• Experience developing brand identities and delivering brand change
• Proven ability to shape brand strategy and implement supporting plans
• Confident people leadership and experience uniting teams around shared goals
• Experience managing creative agencies and significant budgets
• Able to engage, influence and motivate stakeholders
• Excellent project management and attention to detail
• Skilled in interpreting and utilising brand tracking metrics
• Creative and proactive approach to problem solving
• Commitment to engaging our community and using insight to guide decisions

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

About Us 

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.

For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.

With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
 

The Role

The Social Media Manager is responsible for all aspects of Global Witness’s social media presence, including day-to-day channel management, content creation, paid social campaigns and influencer/creator engagement. You will work with colleagues from within the Communications team and across the whole organisation to ensure our social media content contributes to our awareness, advocacy and income goals, while remaining aligned with our brand and values. You’ll also lead on reporting and optimisation, using data to inform content decisions, and stay on top of digital trends to help Global Witness make smart choices about which platforms and opportunities to prioritise over time. This is a highly collaborative role requiring creativity, strategic thinking and excellent communication skills.
 

Who we are looking for

• Substantial experience managing organisational social media accounts across multiple platforms, including content creation, scheduling and community management.
• Proven ability to produce compelling, audience f irst content tailored to different social channels and formats.
• Experience managing paid social campaigns, including targeting, testing and evaluation — ideally for fundraising or supporter acquisition purposes.
• Strong copywriting and editing skills, with the ability to simplify complex issues and craft messages for digital audiences.
• Excellent understanding of social media analytics, tools and reporting, with experience using insights to drive content performance.
• Experience in working with digital influencers and managing outreach and relationships.
• Strong organisational skills and ability to manage multiple priorities and deadlines

Desirable
• Experience working in a campaigning, advocacy or non-profit environment.
• Familiarity with digital tools such as Hootsuite, Meta Ads Manager, Canva or Adobe Creative Suite.
• Understanding of ethical considerations in digital engagement, including brand safety, accessibility, and responsible influencer partnerships.
• Interest in and understanding of environmental and climate issues.

How to Apply

Please download the job pack attached above for the full details of the role.

Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is Tuesday 14th April but we are open to interviewing candidates on a rolling basis.

To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role. 

Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
 

The Wildlife Trust of South and West Wales is looking for an experienced Financial Manager to lead our finance function covering the charity and trading subsidiary.  You will join the Senior Management Team working together to ensure strong and coordinated operational management across the charity. The role is accountable to the CEO and the Finance Committee for all aspects of the organisation’s finances, for ensuring that all income and expenditure are managed and monitored systematically, prudently and legally. We have a variety of income sources including charity fundraising, a trading arm, landing fees (for Skomer Island), membership subscriptions, investment income, legacies and multiple grants of varying sizes.  We are currently in a healthy position with our finances and have clean audits every year.

Legacy Stewardship Manager
Home based, remote working 
£38,000 - £40,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will plan and deliver RNID’s legacy stewardship programme to bring about growth in future legacy income.  It will be responsible for planning and creating high quality legacy communications and experiences which make supporters feel inspired and valued so that we convert and retain them over the long-term.

It will use a combination of relationship fundraising techniques and mass fundraising activities. In person events will play a pivotal role, as well as communications and journeys across both digital and print channels.It will also support and enable colleagues to confidently engage in legacy fundraising activities.

This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income.It is a new role, responsible for ensuring supporters are cultivated and stewarded to deepen their legacy support over the long-term.

This role is a new addition to the Legacy Fundraising Team of four, reporting into the Head of Legacies and working closely with the Legacy Marketing Manager and the Legacy Fundraising Officer. We are part of a fundraising team of 20. 

You’re an experienced legacy fundraiser with legacy marketing knowledge as well as strong supporter care and supporter relationship management skills. You’re able to deliver a busy and varied programme of operational activity. You’re comfortable working at a fast pace on multiple activities simultaneously.You’ve personally planned and delivered multiple in person events for legacy supporters.You’re organised and an excellent project manager, able to plan and manage activities at once to agreed deadlines and budgets. You work well collaborating with others and are able to influence internal stakeholders at all levels. You’re ready to apply your skills and experience to grow RNID’s legacy stewardship programme to its full potential. 

You will be responsible for: 

· Managing and deliveringa multifaceted legacy stewardship programme across digital and postal channels as well as in person activities.

· Personally managing a small portfolio of one to one supporter relationships 

· Planning and delivering a programme of in person legacy events

· Coordinating and delivering excellent quality legacy supporter care across RNID

· Project managing all activities and working closely with colleagues to create legacy stewardship communications, journeys and collateral. 

· Educating and training colleagues across RNID to confidently support legacy fundraising activities. 

· Monitoring and reporting on budget and non-financial performance of all stewardship activities

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 29 March 2026.
First interview Thursday 9 April, Second interview 16 and 17 April 2026.

We’re seeking a passionate Video and Photo Content Producer to help us tell powerful stories that inspire and engage. In this dynamic role, you’ll capture, edit, and produce high-quality video and photography that showcases our mission and connects with audiences across digital platforms and within churches. Working within our Fundraising and Communications department and liaising closely with our Department for World Mission, you’ll craft compelling narratives that show the impact of our work around the world to UK supporters. You'll ensure we represent the dignity of the people we work with and tell their stories with accuracy and care.     

If you’re creative, proactive, and organised this is your chance to make a real difference. You'll bring technical expertise in videography and photography and an ability to build relationships across teams and cultures. If creating content that matters excites you, we’d love to hear from you. 

The role will be hybrid, based in Didcot, with overseas travel expected.

Interviews will take place on 23 or 24 April 2026. Candidates are only required to attend one in‑person interview, based on their scheduled time slot. 

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We’re now seeking aHead of Communications, with exceptional PR campaign experience, someone who canlead high-impact multi-channel campaigns that influence opinion and spark conversations. You’ll set and drivea bold, integrated communications strategy at a significant cultural moment for Bible Society. You will ensure we continue to speak clearly and confidently into both the Church and wider public life, helping position the Bible as a source of wisdom and hope. This is a role for a gifted communicator who can navigate complex cultural issues with clarity and grace, while bringing theological sensitivity, cultural intelligence and strategic insight 

You’ll oversee all aspects of our external and internal communications – from media relations,campaign delivery, digital engagement and reputation management to editorial quality, storytelling and internal messaging. Leading a talented multidisciplinary team, you will help shape how Bible Society is understood, trusted and talked about, equipping senior leaders (including our Chief Executive) to communicate with confidence and impact.

If you’re excited by the challenge of creating standout PR campaigns, engaging diverse audiences and championing the credibility and relevance of Scripture today – and you have the legal right to work and remain in the UK – we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. 

JUSTICE is looking to recruit a new Director of Development to join our friendly, outcome-focused, values-led team. This is a permanent role and provides an exciting opportunity for someone who is an experienced fundraiser who is able to provide strategic direction as well as get into the nitty gritty, when needed. 

We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach). The successful post holder will be a confident leader who has worked as a senior fundraiser in previous roles and someone who enjoys autonomy and is able to lead and empower their team. 

This role will really suit someone who thrives in a role where no two days are the same and who wants to be part of the effort to grow our small but mighty charity. 

The Director of Development will lead the organisation’s income generation strategy to support its work to advance legal reform, human rights and the rule of law. The role is responsible for diversifying, growing and achieving income through existing income streams, including: trusts and foundations, major donors, giving circles (JUSTICE60 and NextGen J60), corporate partnerships, membership as well as seeking out and creating new streams.

By working closely with the Chief Executive and senior leadership team, the Director will build long-term, strong relationships with funders and partners, strengthen the organisation’s case for support and ensure fundraising is aligned with the charity’s strategic priorities.

If this sounds like something you’d be interested in and something you would enjoy doing, please do apply!

Are you passionate about children’s safety and have the skills and experience to excel in this role and help reclaim the internet for young people? We would love to hear from you!

Breck Foundation

Breck Foundation is at the forefront of efforts to safeguard children and young people online. Our organisation was founded in 2014 in response to the tragic loss of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. Our work aims to prevent this from ever happening again. Our work saves lives.  We reach thousands of children and young people in schools and other community settings with Breck's story every year. Our talks and educational materials fill a gap in the current UK curriculum that otherwise leaves children vulnerable to online grooming and exploitation.

With 98% of young people now active internet users, current and future generations grow up having to navigate new and evolving digital dangers. We are committed to making the internet a place where children can live, play and thrive in safety. We are helping young people reclaim the internet.

The Role

We are looking for an experienced Trusts and Grants Fundraiser to support the work of the Breck Foundation on a freelance basis.

This role is offered for approximately two days per week, providing flexibility alongside the opportunity to make a meaningful contribution to the development of our fundraising function.

If you are highly organised, detail-oriented, and confident managing competing deadlines - and motivated by making a real difference in keeping young people safe online - this could be an excellent opportunity.

Working closely with the CEO, you will play a key role in shaping and delivering our trusts and grants activity. The focus of the role will be on researching opportunities, developing a strong funding pipeline, and writing high-quality, compelling applications that clearly communicate our impact and vision.

This is a collaborative role, with the CEO leading on overall fundraising strategy and funder relationships. You will support the delivery of that strategy through bid writing, pipeline development, and contributing insight into funding opportunities and direction.

There is genuine potential for this role to grow over time, as part of our longer-term ambition to expand and strengthen a wider income generation function.

About you:

We are looking for someone who:

• Is motivated by purpose-driven work and wants to make a meaningful difference to the lives of young people and families
• Is proactive, self-motivated, and confident working independently in a freelance capacity
• Enjoys problem-solving and managing a varied workload
• Has strong attention to detail and excellent persuasive writing skills
• Has experience securing income from trusts and foundations
• Shares our commitment to safeguarding and online safety education

If this sounds like you, we would love to hear from you!

This is a rewarding opportunity to contribute to a charity with growing national reach and impact. Your work will directly support the delivery of life-saving education, innovative projects, and partnerships with schools, industry, and safeguarding professionals.

If you have a strong track record of securing income from trusts and foundations, along with the initiative, enthusiasm, and passion to support our mission, we encourage you to apply.

Key Responsibilities

• Work closely with the CEO to plan and prioritise trusts and grants activity, ensuring a focused and strategic pipeline of funding opportunities
• Research and identify suitable trust and grant funders aligned with the Foundation’s work and funding needs
• Write high-quality, compelling funding applications and proposals that clearly communicate impact, need, and outcomes
• Develop tailored content for applications, including adapting core messaging, case for support material, and project information
• Support the development and refinement of a clear and compelling Case for Support, working with colleagues to gather relevant data and stories
• Maintain and manage a pipeline of prospects, tracking application deadlines and progress
• Provide regular, concise updates to the CEO on pipeline activity, submitted bids, and upcoming opportunities
• Collaborate with the wider team to gather information required for strong applications (e.g. budgets, project plans, impact data)
• Ensure accurate record-keeping of applications and funder interactions on the CRM system, in line with GDPR requirements

Experiences:

• Proven experience in trusts and grants fundraising, or a similar income generation role
• Experience of working towards income targets and managing relationships with a range of stakeholders
• Demonstrable success in researching, writing, and securing funding through high-quality applications and proposals
• Experience of developing project budgets and presenting financial information to funders
• Experience of using a CRM system to manage pipelines, analyse data, and report on activity
• Experience of presenting to or engaging different audiences (desirable)
• A track record of securing high-value grants from trusts and foundations (desirable)

Knowledge, Skills and Abilities:

• Strong understanding of effective supporter care, stewardship, and relationship management
• A genuine interest in online safety and safeguarding, with a commitment to the mission of the Breck Foundation
• Excellent written communication skills, with the ability to produce compelling, persuasive funding applications tailored to different audiences
• Strong interpersonal skills, with the ability to build relationships with funders, partners, and colleagues with professionalism and sensitivity
• High attention to detail, with the ability to maintain accurate records and deliver work to a high standard
• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines in a freelance capacity
• Confident in interpreting budgets, tracking income, and presenting financial information clearly
• Good IT skills, including experience with Microsoft Office and CRM systems
• Ability to work independently, using initiative to identify opportunities and solve problems
• A collaborative approach, with the ability to work effectively alongside a small, dedicated team
• Self-motivated, proactive, and driven to achieve results

Resonance is an artist-led community radio station supporting experimental arts and under-represented voices. We’re looking for a Development Manager to take ownership of fundraising activity and help secure the income that sustains this work.

This is a hands-on role focused on trusts & foundations, donor communications and impact reporting. You’ll develop and manage a pipeline of funding applications, translate creative activity into clear and compelling narratives for funders, and contribute to growing individual giving.

Working within a small team, you’ll be expected to take responsibility for defined areas of fundraising activity, manage your own workflow and see work through to completion. You’ll work independently day-to-day, while collaborating with the CEO on priorities, positioning and key opportunities.

The role will suit someone with experience of developing or contributing to funding applications, strong writing skills, and the ability to interpret artistic or community activity and communicate its value clearly to external audiences.

Resonance broadcasts 24/7 on FM, DAB and online, working with hundreds of volunteer broadcasters and artists each year. As an independent charity, our work is sustained through listener support and grant funding.

This is a 4-day per week role (0.8 FTE), initially offered on a 12 month contract, offering a balance of autonomy, flexibility and meaningful work within a distinctive cultural organisation.

Role Overview:
The Talent Set is delighted to partner with a respected charity on a fantastic opportunity for an Individual Giving Manager. This crucial role involves devising and delivering strategies to grow supporter income, enhance engagement, and support the charity’s mission nationwide.

Key Responsibilities:

• Develop and implement a long-term individual giving strategy aligned with organisational objectives.
• Build and manage a diverse supporter portfolio through multi-channel fundraising campaigns and appeals.
• Use data and insights to assess campaign performance, optimise engagement, and demonstrate impact.
• Create compelling supporter journeys that foster loyalty and encourage ongoing support.
• Collaborate with marketing, communication, and retail teams to unify messaging and maximise campaign effectiveness.
• Provide tailored support for regional branches on fundraising activities.
• Monitor income streams, analyse outcomes, and set performance targets.
• Innovate in product development and engagement approaches to diversify income sources.

Person Specification:

• Proven experience in designing and managing individual giving programmes, including acquisition, stewardship, and growth.
• Successful track record of delivering fundraising income targets through strategic campaigns.
• Familiarity with multi-channel fundraising approaches, such as direct mail, digital, and social media.
• Strong analytical skills with the ability to interpret data and implement insights.
• Excellent communication, negotiation, and collaborative skills.
• Proactive, adaptable, and professional, able to handle pressures calmly.
• An empathetic attitude and enthusiasm for the charity’s mission.

What’s on Offer:

• Salary: circa £40,000
• Location: Hybrid – 3-4 days per-week on site in Surrey
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.