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Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Registered Charity
51 - 100
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Thank you!
As our Digital Technical Lead, you will guide the direction of our supporter facing digital platforms and support colleagues to make informed technical choices. This role will influence how the Motor Neurone Disease Association delivers accessible and reliable digital platforms for people affected by motor neurone disease (MND), supporters and volunteer-facing digital platforms and support colleagues to make informed.
Key Responsibilities
- Act as the primary technical contact for our website agency, ensuring accountable, value -driven partnership working
- Provide technical oversight to ensure external-facing digital platforms are secure, scalable and aligned with best practice
- Upskill colleagues and encourage product--based ways of working across teams
- Monitor performance using analytics and user insight to make data-led decisions
- Maintain a joined--up view of all digital products to support strategic alignment
- Oversee the technical delivery of seamless external user journeys
- Ensure compliance with security and accessibility standards, proactively identifying and managing risks
- Lead on developing and maintaining clear processes, documentation and technical guidelines
- Collaborate across the Technology teams to support well coordinated-coordinated digital delivery
- Communicate technical information in ways that support informed decisions across the organisation
- Keep the MND Association informed on emerging technologies and opportunities for improvement
About You
- Expert skills in Drupal
- Proven experience managing relationships with digital agencies
- Confident assessing technical feasibility and advising product -led teams
- Strong experience delivering digital platforms, with deep technical understanding of infrastructure and architecture
- Knowledge of performance optimisation, user experience, and accessibility standards (e.g. WCAG 2.1)
- Ability to communicate technical detail clearly to non-technical audiences
- Experience with Microsoft Dynamics 365
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Registered Charity
101 - 500
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Thank you!
Prospectus is excited to be working with our client to help them recruit for a part-time Digital and Creative Fundraising Lead to join their team. The youth club is a voluntary organisation and registered charity, working with young people aged 8 to 19 years. The club was founded in 1926 and is located in Shepherds Bush, West London. Open six days a week, the club provides children and young people with a range of regular after-school and evening activities during term time, and a variety of daytime activities and residential trips during the school holidays. In 2025, it was attended by over 500 local children and young people.
This role is offered on a part-time, 18-month flexible contract (up to 21 hrs/week), paying a salary of £35,000 per annum pro rata, with flexible hybrid or remote working arrangements between home and the club.
This newly created role is responsible for helping the Board of Trustees diversify the club’s income by focusing on increasing voluntary income and strengthening community engagement. As the club celebrates its centenary year, the Trustees are looking to diversify its income streams to ensure it continues to thrive for another 100 years. The post holder will build a donor and alumni base for regular giving and will also develop corporate sponsorships aligned with the club’s objectives. They will strive to raise local awareness of the club’s impact and services, both online and offline.
They are looking for someone with demonstrable experience in individual giving, digital fundraising, and an understanding of how to secure new corporate sponsorships. They are seeking a candidate with strong digital and social media skills, including experience producing and delivering advertising campaigns across a range of social media platforms. The ideal candidate will be committed to a collaborative approach, with a passion for making a positive impact on young people in West London.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role—and hopefully your application—so we look forward to hearing from you.
In order to apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Thank you!
Key Responsibilities
As our Website Lead, you will:
- Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
- Work closely with internal partners to develop new pages, sections and features
- Lead a programme of ongoing content review and user training across the organisation
- Produce regular website analytics reports and deliver insight-driven recommendations
- Ensure consistent branding, accessibility and outstanding user experience
- Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
- Plan and prioritise technical projects with our Digital Services (IT) team
About You
This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.
You’ll bring:
- Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
- A solid understanding of HTML and confidence working with developers and IT colleagues
- Experience overseeing the day-to-day running of a large website
- Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
- Excellent organisational ability and the skills to manage multiple concurrent projects
- Strong written and verbal communication skills
- Experience managing or mentoring others (highly desirable)
- A proactive, collaborative approach to working across teams
- Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users
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The client requests no contact from agencies or media sales.
Thank you!
Purpose of the Role
The Digital and Operational Lead will lead the development and day-to-day delivery of the eoa’s digital systems including our AMS and SSoT (iMIS) and member community platform (Thrive by Higher Logic), operational infrastructure, and working environment (office and WFH).
The role will ensure the smooth running of core business systems and services, embedding a data-driven, member-focused approach and supporting the delivery of our ambitious sector growth strategy.
Role Summary
- Contract: Permanent
- Hours: 37.5 hours per week
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £35,000
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of:N/A
Key Responsibilities
Systems, Technology, and Intelligence
- Lead the delivery, development, and optimisation of our digital infrastructure, including implementation of AI, liaising with suppliers and internal stakeholders to ensure business critical systems are maintained, secure, and future-proofed.
- Drive creation and delivery of seamless, engaging digital experiences that support member acquisition and retention, and generate measurable ROI.
- Ensure high digital adoption among staff and members while championing the use of iMIS (the eoa’s AMS) as a single source of truth.
- Ensure high quality data management practices and support teams in using data for business insight and decision-making.
Business Operations
- Lead on all office and work from home functions including service provision, maintenance, insurances, H&S, and contracts with suppliers and landlords representatives.
- Support delivery of our people and culture strategy.
- Oversee our people processes including recruitment, onboarding and offboarding, staff contracts, holiday and absence records.
- Maintain accurate documentation and ensure regular reviews of safety and operational processes.
Knowledge, Experience, and Attributes
- Confident using and maintaining digital platforms and systems (e.g. CRM, AMS, online communities, IT tools).
- Skilled in using digital tools, and in interest in implementing AI, to improve operational efficiency and UX.
- Data-literate, with experience supporting colleagues to use systems for data-led decision making.
- Experience in change management or embedding new systems or processes across an organisation.
- Confident in supplier and stakeholder coordination to deliver on agreed service levels.
- Experience in operations, office coordination, or systems support within a membership body, charity, association, or SME.
- Knowledge of people and culture practices in small teams.
- Knowledge of health and safety compliance in an office setting.
- Strong organisational and problem-solving skills, with an ability to prioritise and deliver against competing deadlines.
- Knowledge or interest of employee ownership and experience working in a purpose led organisation.
What Constitutes Success in This Role?
Success in this role will mean delivering high performing digital systems that enhance member experience, strengthen engagement, and enable growth through smarter use of data. Strong supplier relationships and effective cost management will demonstrate tangible impact. Day-to-day operations will run smoothly, with efficient support for hybrid working and the seamless delivery of core operational services.
Key outcomes for the role
- Outcome: The eoa office and WFH environment is well managed, safe, and compliant with the relevant legislation and standards.
- Measure: All compliance checks (e.g. risk and DSE assessments) completed on time and documented, with no compliance breaches.
- Outcome: High- performing and future-proof digital infrastructure. All core systems are integrated, meet user needs, are stable and secure.
- Measure: Resolution of critical issues within agreed SLAs; positive feedback from staff and key users in staff and member satisfaction surveys.
- Outcome: Member experience streamlined, engaging and user-friendly digital interactions with the eoa.
- Measure: Member satisfaction with digital services has an NPS of 40 in annual member survey; measurable improvement in digital engagement metrics.
- Outcome: New system functionality, updates or digital solutions are introduced on time, on budget, and with high adoption by staff and members.
- Measure: 100%+ internal adoption rate for new systems or features; post-implementation review shows on-time delivery and positive ROI or user feedback.
- Outcome: eoa uses accurate, timely data from a single source of truth to inform decisions and improve member services.
- Measure: All teams actively using iMIS data to report on KPIs or inform decision-making; data quality score (e.g. % of complete member profiles) reaches 85%.
- Outcome: Contracts with digital and operational suppliers deliver value, performance and are aligned with organisational priorities.
- Measure: Supplier contracts are delivering on time and budget, with at least 90% supplier performance rated satisfactory or above.
How to apply
To apply, please submit:
- A two-page CV
- And and one of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
Non Charity Employer
11 - 20
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.
The client requests no contact from agencies or media sales.
Thank you!
Context
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.
About the role
In this role you’ll work to meet the digital needs of London’s Air Ambulance’s frontline clinical and operational teams.
This post sits within the Clinical and Operational Data team and will be responsible for our operational digital solutions, acting as an internal product owner. London’s Air Ambulance has been on its digital transformation journey for several years and you’ll be helping to build on current progress and further develop the organisation’s digital maturity. You’ll be overseeing existing digital solutions for clinical and operational functions, as well as meeting new requirements and driving innovation. You’ll also be working with the IT team, external partners and vendors to onboard and maintain infrastructure for the future. You’ll be responsible for line-managing a Power Platform developer. You’ll also work closely with users of our data and digital artefacts of clinical care, balancing complex and competing stakeholder requirements.
You’ll have the chance to work closely with frontline clinical and operational teams in the NHS and London’s Air Ambulance Charity, assessing requirements and finding solutions that ultimately make a difference to our patients.
About the person
We're looking for someone with experience in building digital capacity within an organisation, who can help drive innovation and digital transformation. The Clinical and Operational Digital Lead will show the ability to gather requirements and lead on infrastructure choices for digital needs. This role will work closely with NHS partners (including their Information Technology and Information Governance functions) and with vendors, assessing requirements and managing external and internal stakeholders.
The client requests no contact from agencies or media sales.