Digital media manager jobs

We’re recruiting an experienced and creative Youth Campaign & Programme Manager to lead the delivery of our national youth strategy and flagship Fearless campaigns. This is a pivotal role overseeing engaging, youth-led programmes that reach young people, parents, guardians and professionals across the UK.

You’ll manage high-impact national and regional campaigns, develop innovative digital and social media content, and ensure our brand, resources and website remain credible, engaging and relevant for young audiences. Working closely with Regional Managers, Outreach Workers and our volunteer Youth Panel, you’ll ensure young people’s voices are at the heart of everything we do.

This role suits a highly organised, strategic thinker with strong project management skills, experience leading teams, and a passion for improving outcomes for young people through creative campaigning.

Please find the full job pack here; have a read before submitting your CV and covering letter.

Permanent | Hybrid (Head Office-based) | £39,000–£41,000 | DBS required

The Digital Communications Officer reports to the Digital Communications Manager. The post holder plays a key supporting role in communicating the work of the Trust – including its research, policy priorities, programmes, and alumni stories – to external audiences. This is a newly created role, introduced to expand our digital communications capacity and significantly grow our digital presence.

The Digital Communications Officer will work alongside the Digital Communications Manager to create, coordinate and maintain our digital output. They will need to have flexible skills across both web and social, and a strong ability to create eye-catching visuals and produce high-quality video content. This is an exciting opportunity for a creative and proactive individual to create engaging content, ramp up production of cross-platform video content, and introduce new digital innovations as the Trust seeks to explore new avenues to grow its reach.

Main duties

Social Media

• Take a lead on content creation for the Trust’s social media, writing crisp copy and creating engaging visuals suitable for a range of audiences across LinkedIn, X, Bluesky, Facebook, Instagram, and TikTok.

• Co-lead on the production of cross-platform video content, with a particular focus on TikTok and Instagram. Work with the Digital Communications Manager, Senior Programmes Officer: Marketing and Communications, and other colleagues to generate content ideas relevant to the Trust’s key areas of activity. Take an active, hands-on role in the planning, filming, and editing of innovative video content.

• Support with the day-to-day management of various socials platforms, including monitoring user engagement and answering inbox queries.

• Alongside the Digital Communications Manager, liaise with research colleagues to convert research outputs into engaging socials content, and work with colleagues in the programmes team to create impactful socials content promoting their work.

• Monitor social media engagement and activity more broadly, ensuring team members are aware of key developments and identifying examples of best practice in the sector.

• Advise and support all colleagues as necessary with their use of social media.

Website and Digital Communications

• Support with the management of the Sutton Trust website, and associated microsites, and the COSMO website, ensuring they are updated and remain responsive to the needs of our different audiences of students, teachers, policymakers, academics, funders and media.

• Work with external web developers to drive forward improvements to the Trust’s websites, ensuring quality user experience and SEO optimisation.

• Use Google Analytics and other monitoring tools to evaluate website performance and inform improvements. Work with a digital agency to manage the Trust’s Google Ads Grant Account and shape our approach to paid search advertising.

• Support with the maintenance of a proactive and diverse programme of blog content, helping to identify potential pieces from internal and external authors.

• Develop the Trust’s regular email newsletter, including drafting high quality content.

• Support with the formatting of research outputs and the design of other digital assets (such as charts), including those related to the COSMO Study.

Other

• Work with colleagues to maintain communications and content planning grids.

• Track and assess digital engagement in detail and assist with communicating performance to team members.

• Keep abreast of digital developments, assisting the Digital Communications Manager in providing expertise to the wider organisation.

• Proactively suggest improvements to the Trust’s digital communications approach.

• Write copy as required.

• Feed into the wider work of the Research and Communications Team.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Excellent verbal and written communication skills

• A strong understanding of using Canva (as well as Adobe Photoshop, Adobe InDesign and/or Adobe Illustrator) to design engaging and creative graphics for social media.

• Experience of creating cross-platform video content for social media (experience producing vertical video for TikTok and/or Instagram is particularly desirable). Basic videography, photography and editing skills would be advantageous.

• Experience of using various social media platforms and creating high-quality content.

• A good knowledge of and some experience in managing a website, including basic knowledge of HTML and CSS, experience of WordPress and an understanding of Google Analytics.

• An eye for detail, and the ability to work accurately to tight deadlines.

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage.

• Has first-class interpersonal skills.

• Is willing to take on other duties from time-to-time as needed in a busy team.

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £32,000-£36,000

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check may be required

Interviews

Applications should reach us by midnight, 21st January 2026, with first round interviews held over Zoom on 4th February 2026, and second round interviews held at our London offices on Tuesday, 10th February 2026.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

You will play a key role as, together, we provide direct support to children and families, unite services and professionals and campaign to change the system.

Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.

But for many, it’s a lonely and isolating experience. That’s why we’re here. To make sure that no one has to face living through their child’s short life – and death – alone.

Together we support families through difficult times, offering lifeline practical, emotional and financial help.

Together we unite our sector. We help professionals and services to pool their knowledge and expertise, to deliver outstanding children’s palliative care.

Together we campaign to make sure that seriously ill children and their families get the care and support they need, when and where they need it.

Supporting, uniting, campaigning, together.

We are Together for Short Lives

As our Digital Communications Manager, you will:

• manage a programme to develop and refresh our digital communications channels so that they meet the needs of our audiences with the best possible user experience and accessibility
• work closely with stakeholders in managing this programme, overseeing budgets, issues and risks; internally, this will include chairing our cross-organisational Digital Communications Operations Group; externally, this will include managing our relationships with the agencies that provide our platforms
• conduct user needs and user acceptance testing for new developments to our digital communications channels, including our website
• manage our internal process for planning our day-to-day digital communications, making sure we schedule and publish a balanced and compelling array of content across our channels
• be our in-house expert on digital communications, working with and advising colleagues to create content across our platforms – including our website, social media channels and our email communications with members and supporters

You will have:

• excellent leadership and communication skills
• experience of managing stakeholders, budgets and risks
• experience of successfully implementing improvements to digital communications channels
• a deep understanding of how different social media channels operate, which audiences they reach, and how they can be used most effectively
• a track record of communicating successfully across a range of digital channels – and supporting and empowering others to do so.

How to apply:

If you are interested in applying for this post, please follow the link to our website to download and complete the application form. CVs will not be accepted. We regret that at this stage we can only consider candidates who have the right to work in the UK.

Social Media and Digital Engagement Lead

We’re looking for a proactive, innovative and collaborative Social Media specialist to manage and grow our brand presence across social media via content planning and creation, publishing, community engagement and reporting.

Position: Social Media and Digital Engagement Lead

Location: Swindon/Hybrid

Hours: Full-time

Salary: £32,538 to £35,000 per annum

Contract: Permanent

Closing date: 26 January 2026

First-round interview date: 2 and 3 February 2026 (Online)

Second-round interview date: 11 February 2026 (Swindon)

The Role

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

This role is all about bringing our strategy to life by delivering content that gives the Bible, and our brand, a voice in the digital sphere.

Key responsibilities include:

· Develop and implement a comprehensive social media strategy that increases brand awareness

· Lead our social media activity

· Lead the planning, creating, commissioning, editing and publishing of suitable content

· Advise and support colleagues on the management of online communities

· Be the social media expert for colleagues across Bible Society

· Identify new platform opportunities

· Support the Head of Communications in handling crisis communication and reputation management

· Monitor and analyse social media performance

About You

This role requires a mix of creativity, digital storytelling and a passion for communicating the Bible’s message as we inspire and equip our audiences to engage with the Bible.

You will have:

· Experience of leading the implementation of social media and/or digital marketing strategies, with a proven track record of increasing reach and engagement

· Extensive experience of using of using a wide range of social media platforms including Facebook, X, Instagram, LinkedIn, YouTube and Pinterest

· Understanding of digital fundraising strategies is desirable

Help us in our mission by matching your skills and experience with a job that really matters.

If you have the legal right to work and remain in the UK, are passionate about the Bible and know how to get the best from social media, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your interest in and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

You may also have experience in areas such as Social Media, Digital, Marketing, Engagement, Social Media Officer, Social Media Lead, Brand Lead, Communications Officer, Communications Lead, Content Lead, Digital Marketing Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An exciting opportunity has arisen for a Digital Media & Events Officer to join a Global Sustainability Charity. The Digital Media & Events Specialist is an important hands-on role responsible for delivering high-quality digital media, design, and event communications that support organisational visibility, engagement, and growth. The role combines creative digital production with operational ownership of content channels and events, ensuring that campaigns, newsletters, websites, and virtual and in-person events are delivered to a consistently high standard.

Key responsibilities of the role:

• Design and produce on-brand digital assets for web, social media, email, presentations, and events
• Create and edit short videos, reels, animations, GIFs, and motion graphics for organic and paid channels
• Develop adaptable templates and asset variations optimized for different platforms
• Maintain and update brand guidelines for consistency, accessibility, and quality
• Design and update PowerPoint decks for external presentations and events 
• Plan and manage content calendars for LinkedIn, Instagram, Facebook, X, YouTube, and TikTok
• Collaborate with stakeholders and copywriters to create engaging content with clear calls to action
• Monitor engagement, respond to queries, and support social listening/community management 
• Design and adapt creative assets for paid campaigns across Meta, LinkedIn, Google, etc.
• Support creative testing and analyze performance metrics (CTR, CVR, engagement)
• Prepare platform-compliant assets and manage creative libraries/version control 
• Design and update website assets, landing pages, and blog graphics; perform basic CMS updates
• Ensure SEO-friendly digital assets (file naming, alt text, size optimization)
• Manage newsletter production and distribution (content gathering, layout, QA, scheduling)
• Design email headers, modules, and templates for CRM and marketing campaigns
• Provide digital and media support for in-person, hybrid, and virtual events
• Coordinate event-related assets (speaker packs, templates, holding slides, run-of-show materials)

Ideal candidate profile:

• 3–5+ years’ experience in digital media, content production, or communications roles
• Strong portfolio demonstrating digital design, video or motion content, and multi-channel delivery
• Proficiency in digital design and production tools such as Adobe Creative Cloud, Figma, Canva, or equivalent
• Experience managing social media channels and producing platform-native content
• Hands-on experience with CMS platforms (e.g. WordPress) and email marketing tools
• Familiarity with performance marketing metrics and creative testing

Length: 6 months temporary to permanent

Rate: £23 - £24 per hour

Location: Charing Cross, London

Working hours: Full-time (35 hours per week)

Working pattern: Hybrid (3 days per week on site)

Job Reference: J92887

Use your digital skills to change young lives 

At YMCA Milton Keynes & Northamptonshire, young people are at the heart of everything we do. Every day, we provide safe homes, trusted relationships and life-changing support to young people who need it most.

We’re now looking for a Brand and Digital Communications Manager to join us on a 12-month fixed-term contract, covering shared parental leave. This is a brilliant opportunity for an experienced, creative digital professional to take ownership of our digital channels and help amplify the real impact of our work.

About the role

This is a hands-on, strategic digital communications role where no two days are the same.

You’ll lead our digital communications, content and design across multiple platforms — from social media and websites to digital screens across our campus. You’ll shape how we tell our story, how young people engage with us, and how supporters understand and champion our work.

You’ll:

• Own and deliver our digital communications and campaigns calendar

• Create engaging, high-quality content that brings our mission to life

• Manage and develop our websites and social media channels

• Lead on digital design, video and visual storytelling

• Act as a brand guardian, ensuring consistency and quality

• Line-manage one team member and collaborate across the organisation

You’ll work closely with colleagues across the charity, helping teams amplify their work and ensuring our communications are inclusive, accessible and impactful.

Who we’re looking for

We’re looking for someone who combines creative flair with digital know-how, and who genuinely cares about using communications to make a difference.

You’ll likely have:

• Strong experience in digital communications, content and campaigns

• Confidence using design tools such as Canva, InDesign, Photoshop or Illustrator

• Experience managing websites and multi-platform digital channels

• Excellent writing skills and an eye for compelling visual storytelling

• A proactive, organised approach and the ability to juggle multiple priorities

• A collaborative mindset and confidence working with a wide range of stakeholders

Experience in the charity or not-for-profit sector is a bonus — but not essential. What matters most is your values, curiosity and commitment to positive change.

Why work for YMCA MK & Northamptonshire?

• Be part of a mission-driven organisation that puts young people first

• Use your skills to create real social impact, every day

• Work in a supportive, values-led environment

• Opportunity to innovate and shape our digital future

• Flexible and inclusive culture, with some evening or weekend work by agreement

How to apply

If you’re excited by the idea of using digital communications to amplify young voices and support life-changing work, we’d love to hear from you.

Job title: Media and Communications Manager

Contract: Maternity cover, 1 year from March 2026

Hours: Full time, 35 hours per week

Reports to: Head of Communications

Salary: £40-45k

Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP

Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home

Company Description

PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people’s health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products.

Role Description

This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand.

Overall accountability

• To effectively manage all content on PAGB website and microsites
• To effectively manage the PAGB brand and visual identity
• To organise, co-ordinate and support PAGB events
• To manage all aspects of PAGB’s media relations
• To be the first point of contact for all media enquiries
• To effectively market PAGB services, events and training
• To create, manage and oversee creation of PAGB newsletters
• To support internal communications

Key areas of responsibility include:

Website and digital communications

• Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience
• Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed
• Managing relationships with PAGB’s website developers to ensure ongoing maintenance, updates and technical support are delivered effectively
• Managing relationships with PAGB’s IT suppliers over domain name and security certificate renewals as required
• Managing the Health and Food Supplements Information Service (HSIS) website
• Managing website and communications data analytics and analysis

Marketing communications

• Marketing communications to promote PAGB’s services, events, and training to members and non-members using appropriate channels
• Developing and supporting communications via various media e.g. social media, podcasts and video
• Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB’s impact in key areas
• Managing PAGB’s partnership with the OTC Marketing Awards and other external partners
• Organising, coordinating and/or supporting PAGB events as required
• Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research
• Writing and managing external award nominations for PAGB, projects or individuals

Media relations

• First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care
• Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced
• Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages
• Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages
• Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade)
• Building, developing and maintaining relationships with PAGB media experts
• Briefing PAGB spokespeople on key messages and organising media training as required
• Producing written briefings for PAGB spokespeople to support press interviews
• Media and communications activity to support regulatory initiatives, such as reclassification or safety issues
• Day-to-day contact for PAGB’s retained media relations agency on the delivery of the Health and Food Supplements Information Service (HSIS)
• Building relationships with PAGB members responsible who are responsible for media within their respective companies
• Managing and updating the Media Group Members on PAGB’s Customer Relationship Management (CRM) system

Media monitoring

• Responsible for relationship with media monitoring service
• Responsible for identifying trends and flagging any areas of concern
• Identifying opportunities for PAGB experts via ResponseSource
• Regularly reporting on PAGB’s coverage in the media by creating monthly media dashboards and generating statistics

Brand and design

• Responsible for PAGB’s corporate branding, ensuring correct and consistent use
• Maintaining PAGB brand guidelines and document templates
• Using Photoshop and Canva to undertake basic design tasks inhouse
• Managing relationships with external designers and oversee design and production of corporate publications and documents

Internal Communications

• Responsible for creating and generating content for internal staff newsletter
• Supporting monthly internal communications meetings
• Collaborating with other departments on internal changes, employee initiatives, and sharing company updates

General

• Contributing to the development and delivery of PAGB’s strategy, plans and activity
• Reporting monthly on activity and results to inform regular member value communications
• Ensuring work is produced in line with PAGB tone and brand guidelines
• Staying up to date with new developments and best practice in the media and public affairs fields
• Any other reasonable requests from your line manager or management team
• Occasionally respond to urgent media enquiries outside of normal working hours, where required

Candidates applying should meet the below specifications:

Essential

• Experience of writing and producing engaging content
• Experience of developing and managing websites, ideally using Wordpress
• Experience of writing and producing online content and email newsletters
• Experience of working with the media and liaising with journalists and external stakeholders
• Experience of writing impactful copy, including press releases, comment pieces, and quotes
• Understanding of branding and design principles
• Ability and willingness to work at both a strategic and operational level

Desirable

• Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context
• Experience of working in a marketing or communications role
• Understanding of policy environment

Skills

• Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate
• A self-starter who can work on their own initiative
• Ability to absorb new and complex information quickly and communicate it effectively
• Excellent written/verbal communication and interpersonal skills
• Good organisational skills and excellent attention to detail
• Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities

Digital Marketing Manager

£45,000 pa + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Digital Marketing Manager to lead the digital and design team.

The Digital Marketing Manager will manage the Rainbow Trust website and digital platforms, oversee social media and email marketing activity, lead with a data first approach to all organic and paid digital advertising and deliver engaging content to achieve our fundraising and engagement growth goals.

This is an exciting time to join the team - digital and data are at the heart of our fundraising and engagement strategy. Developing our digital capabilities and activity is core to the charity’s growth plans, so there is huge scope for you to make a real difference by driving the digital agenda and strategy.

Reporting to the Head of Engagement you will work collaboratively across the department to ensure digital platforms, processes and integrations are optimised. You will also work to tell the stories of the seriously ill children and families that we support, overseeing the production and delivery of engaging multi-channel content to inspire our audiences to support us.

What we’re looking for:

· An experienced and skilled manager with a data-driven, goal-oriented approach – you have a motivational leadership style and engage the commitment of others

· Poised and outgoing – you are naturally persuasive and enthusiastic and stimulate others into action; building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions.

· Confident use of Content Management Systems, email marketing platforms, social media management and marketing tools, Google Analytics, Data Studio and Tag Manager – you have an imaginative and creative working style

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and a covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose on your application form if you have used AI for any part of your job application.

Closing date: 07 February 2026

Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Help tell stories that change lives.

At YMCA Milton Keynes & Northamptonshire, young people are at the heart of everything we do. We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.

We’re excited to be creating a new Digital Communications Officer role. A brilliant opportunity for a creative, organised and values-driven communicator who wants to use digital skills to make a genuine difference.

About the role

This is a hands-on digital communications role where you’ll help shape how we show up online and how our impact is shared with the world.

You’ll work as part of our Communications and Campaigns team to raise awareness of YMCA Milton Keynes and YMCA Northamptonshire, as well as our social enterprises, including our conference facilities and Home Ground Café.

You’ll be responsible for creating engaging, timely content across our digital channels and helping ensure our communications are consistent, inclusive and impactful.

Your work will include:

• Running our social media channels (Facebook, Instagram, TikTok and LinkedIn)

• Planning and creating engaging content using tools such as Canva

• Managing bi-weekly email communications to supporters and alumni

• Supporting digital communications for residents and the wider community

• Writing, filming and promoting case studies that bring our work to life

• Supporting campaigns, events and offline activity with strong digital content

• Monitoring performance, analysing engagement and using insight to improve

You’ll collaborate closely with colleagues across the organisation to understand what’s happening on the ground and share it in a way that connects with different audiences.

Who we’re looking for

This role would suit someone who is creative, organised and enthusiastic about digital communications, and who enjoys working in a fast-paced, purpose-led environment.

You don’t need to have worked in the charity sector before — we’re more interested in your attitude, potential and values.

You’ll bring:

• Strong written and verbal communication skills

• Experience using social media and digital channels

• Confidence using design tools such as Canva (and others a bonus)

• Good planning skills and the ability to manage a varied workload

• A keen eye for detail and pride in producing high-quality work

• Curiosity, creativity and a willingness to learn

Most importantly, you’ll be someone who enjoys working with people and wants to use communications to support positive change for young people.

Why work with us?

At YMCA Milton Keynes & Northamptonshire, our values guide everything we do: Belong, Contribute and Thrive.

We offer:

• A supportive, inclusive and values-led workplace

• The chance to help shape a brand new role

• Opportunities to learn, develop and grow your digital skills

• Work that has real social impact

• A collaborative culture where your ideas are welcomed

Some evening or occasional event work may be required, but we work flexibly and supportively to make this manageable.

How to apply

If you’re excited about using digital communications to amplify young voices and support life-changing work, we’d love to hear from you.

A new and exciting opportunity has arisen for a Digital Marketing Officer (0.6 FTE / 22.5hrs per week) with strong digital marketing skills and passion for engaging content.

You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.

Working closely with the External Relations team on our award-winning campaigns, communications, content and marketing, you will deliver paid and organic social media campaigns - creating strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content and email marketing.

We are looking for someone with solid marketing and copywriting skills, a focus on using data to find out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous experience in the charity sector is not necessary.

National Numeracy is based in Brighton, and while office-based work is available, we also offer remote, hybrid and flexible working. This role will include occasional UK travel.

This is a uniquely positioned and exciting maternity-cover role offering you the opportunity to manage the Royal Institution’s YouTube channels and website. You will schedule video content to maximise channel growth and audience engagement, ensuring that our content is user-focused, engaging, and aligned with our strategic and charitable ambitions to ensure that science is for everyone.

Our digital team sees digital not just as a way to promote ourselves online, but to also bring thought-provoking science and our rich heritage to audiences worldwide, many of whom may never set foot in our iconic home in Mayfair.

Through our YouTube channel, we have already established ourselves as a world-leader in in-depth, longform science videos. Our monthly podcasts are growing fast, and we are striving to develop our online communities so that they reach new audiences and drive growth across all of our digital platforms.

You will be passionate about driving growth and monetising our YouTube channels. You will lead a team of video producers to manage the Ri’s programme of public and commercial filming, including YouTube films, livestreams and partner content, and be the main point of contact for our website across the charity.

If you have the following, we would love to hear from you!!

• Proven experience in managing a successful YouTube channel
• A background in digital product management and development, preferably including experience of managing a website
• Experience in project managing digital production projects
• A solid understanding of YouTube and/or Google analytics tools in revealing and applying insights to all output
• A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
• Experience of commissioning content for online publication and managing digital platforms
• Experience in people management and in managing the work of external agencies

Key Responsibilities

• Manage the Ri’s YouTube channels, developing a deep knowledge of YouTube’s platforms and algorithm, scheduling video content to maximising channel growth, audience engagement and video revenue through YouTube monetisation
• Manage the Ri’s YouTube membership programme, posting regular member updates, monitoring churn, and generally developing the product to provide a consistent and growing income stream
• Manage the Ri’s website platform and, in conjunction with Head of Digital, Marketing and Communications, develop a road map for future improvements to ensure all website developments are audience-focused and strategically aligned
• With the support of the Head of Digital, manage the day-to-day relationships with our website agency and other digital suppliers, including our YouTube partner manager, as well as discrete digital projects, to ensure our website, YouTube channel, and other digital platforms continue to grow and maintain a high level of quality for our users.
• With the support of the Head of Digital, manage the Ri’s programme of public and commercial filming – including YouTube films, livestreams and partner content – to ensure accessibility of high-quality science content for Ri audiences
• Line manage the Ri’s Video and Multi-media Producers and contribute to the senior leadership of the Digital and Marketing Team
• Lead on and implement the Ri’s website content strategy and calendar to manage, develop, create and promote user-focused content
• With the support of the Senior Marketing Manager, work with the Social Media Manager to ensure the Ri’s website content supports our mission and provides optimal and meaningful user journeys across our digital platforms
• Manage a cross-departmental group of website content creators from across the Ri to ensure the Ri’s digital content is accurate, user-focused and consistent in style and tone of voice
• Work with Head of Digital, Marketing and Communications to create and commission systems for monitoring, reporting and evaluating the Ri’s digital work to enable strategic, evidence-based and audience-focused decision making across the organisation
• Horizon scan for the latest trends and developments in digital media to help ensure that the Ri retains its place at the leading-edge of digital innovation in science communication

Skills & Experience

Essential:

• Experience in digital product management
• A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
• Experience of managing YouTube content via the YouTube CMS or YouTube Creator Studio
• Track record of online revenue generation
• Experience of creating and commissioning content for online publication and managing digital platforms
• Experience in project managing digital production projects
• Experience with using CMS (particularly Drupal)
• Solid understanding of YouTube and Google analytics tools in revealing and applying insights to all output
• Experience in managing the work of external agencies
• Relevant qualification or appropriate experience in digital content creation and platform management

Desirable:

• Experience in video and multi-media production, particularly scripting, filming and editing
• Experience in line management
• Experience of developing analytics reports
• Experience in digital content management and a solid understanding of the principles of digital content strategy
• Experience of using Google Tag Manager
• Experience of training colleagues in digital content creation best practice
• Strong understanding of the Ri’s mission and activities
• Understanding and experience of agile project management
• Experience of producing reports in Google DataStudio
• Experience of Salesforce CRM
• Degree level education or demonstrable equivalent experience

We are looking for a Digital Business Analyst to join our Digital Services team at Samaritans. As Digital Business Analyst, you’ll deliver new key digital tools, and improvements to existing tools and processes used by volunteers in the UK and Republic of Ireland (ROI).

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You’ll improve outcomes for both volunteers and branch staff involved in the recruitment, onboarding, training and development of volunteers and providing safe and supported listening services to our callers.

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By improving current systems and delivering new digital tools, you'll support Samaritans in achieving our vision that fewer people die by suicide.

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A Business Analyst qualification is essential in this role e.g. BCS International Diploma in Business Analysis, IIBA (CCBA), PMI-PBA or equivalent.

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Contract

• £37,000 - £40,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences 

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What you’ll do 

• Assess stakeholder needs and define detailed requirements against the suitability of software solutions
• Deliver new digital tools which align with business objectives
• Consider how system developments and new technology can support service improvement
• Perform data-mapping for system integration and migrations
• Develop and document process improvements
• Create UX/UI screen layout
• Solve user issues submitted through our service desk
• Deliver training, guidance and support to system users

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What you’ll bring

• Proven experience in triaging user problems and identifying solutions
• Experience in performing gap-analysis to identify best solution options
• Strong understanding of the role of technology in the enterprise architecture and how it integrates with other systems
• Experience with delivering Salesforce or other CRM systems
• Ability to understand users and their needs, based on evidence and lived experience
• Ability to interpret, document, and prioritise requirements that can be understood by both stakeholders and software suppliers.
• Experience in shaping online user journeys
• Comfortable communicating with internal and external stakeholders
• Ability to manage multiple projects and deadlines
• A Business Analyst qualification

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Full Job Description and Person Specification attached below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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​Applications close: Monday 19th January 2026 at 09:00am

Interviews: w/c 26th January onwards

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

The Web and Email Manager will lead our digital presence across web, email, SEO, and paid search, crafting engaging campaigns that resonate with 18-24 year olds and inspire them to take action.

This is your chance to make a real impact, using cutting-edge digital strategies to ensure early detection of breast cancer becomes the norm, not the exception. You'll collaborate with a passionate team, manage exciting projects, and know that every click, every email, and every campaign you create could genuinely save a life.

You’ll sit within the Marketing department, report to the Head of Content, and line manage the Digital Marketing Executive. You’ll work closely with the Digital Fundraising Manager, Social Media Manager, Content Manager, and Marketing Manager.

Duties & Responsibilities

• Develop, implement and optimise innovative multi-channel digital strategies (across website, paid search, SEO, and email) that drive online visibility and performance.

• Manage the implementation of these strategies across our main digital channels, making sure all user journeys are integrated, effective, and aligned with CoppaFeel!’s objectives.

• Manage the relationship with our external web agency, and oversee the development and maintenance of the website and Self-Checkout tool, in collaboration with the Education team.

• Lead on our Paid Search and SEO strategy, including managing the relationship with our media agency, making recommendations for keyword changes and improvements, and reporting on our rank positioning and strategies for improvement.

• Lead on our website maintenance, with support of our external web agency, ensuring that the website is secure and remains live.

• Manage the organisation’s digital marketing budget, ensuring this is appropriately applied

• Line manage the Digital Marketing Executive, responsible for their development and impact.

• Develop and deliver engaging email campaigns, including automated workflows and well-designed email templates, to drive audience engagement and conversion.

• Create and optimise landing pages and new web content, informed by SEO research and best practices, to enhance visibility, user experience, and performance across digital channels.

• Develop and deliver engaging acquisition campaigns to grow our audience.

• Make sure web and email content adheres to brand guidelines and tone of voice.

• Produce rigorous monthly reporting of digital channels, identifying learnings and recommendations to implement to constantly evolve and optimise channels (including The Self-Checkout tool).

• Lead on accessibility of the website and The Self-Checkout tool.

• Act as the Marketing team’s lead for the CRM (Beacon), optimising how it connects with the website and email systems to enhance audience segmentation, personalisation, and campaign performance.

• Work collaboratively with the Social Media Manager, Content Manager, Senior Events Manager and Marketing Manager to create a holistic marketing activity calendar.

• Support on wider organisational projects to make digital activities as efficient as possible.

• Stay informed of market leading innovations and AI to ensure our work is forward thinking.

• Ensure rigorous reporting and analysis of digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.

Skills, Experience and Qualifications

Essential

• Minimum 3 years experience working in a marketing/brand communications role.

• Demonstrable experience of implementing digital marketing strategies.

• An understanding of CoppaFeel!’s 18-24 year old target audience and digital platforms to reach them.

• Excellent understanding of the ever changing digital landscape, and how tools/AI can help enhance our work.

• Clear understanding of audience insight, including experience targeting and tailoring campaigns and communications to CoppaFeel!’s 18-24 year old target audience.

• Knowledge of WordPress (or other CMS), Canva, MailChimp, and other relevant digital marketing tools.

• Experience of creating compelling digital content.

• Adept at project management and working to campaign timelines and budgets.

• Agency and budget management experience.

• Experienced in tracking and reporting on campaign success against KPIs and ROI.

Desirable

• Knowledge of the challenges / limitations of working in the charity sector.

• Experience of working for a youth focused brand or charity.

• Understanding of health comms for young audiences.

• Understanding of fundraising, education and healthcare professional audiences.

• Application information

• Applications will close at the end of 18th January 2026 with the aim to commence interviews week commencing 26th January.

• CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.