Digital solutions product manager jobs in Edinburgh

Dataro are looking for a Customer Success Manager to help grow their presence across the UK charity sector. This is a role focussed on providing excellent client satisfaction to the post holders UK and Europe based charity and not for profit portfolio. You will spend your time meeting clients, following up on queries and IT tickets, and supporting them in a consultative way to get the best impact from Dataro. This role is ideal for someone who enjoys building relationships, spotting opportunities to deliver great customer service and maintaining great channels of communications.

Dataro is a growing company that has retained a start up midset and ethos, so colleagues work with high levels of agency, are solutions focussed and happy delivering at pace.

You’ll work closely with other Customer Success Managers in the UK, as well as colleagues across the USA and Australia. This role would suit someone with experience of customer service and relationship management with a charity setting, who understands fundraising and what tools such as Dataro can do to help support income generation. Candidates don’t need to know Dataro’s product inside out, training will be provided, but an understanding of charity CRMs would be useful.

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to speak to us before the closing date.

Timeframes 

Closing date for applications: Midday Thursday 19th May 

Candidates will be notified of outcomes by EOD Friday 22nd May

Interviews will be two stages, see dates within the Candidate Pack 

About This Job

Are you passionate about Agile delivery, team facilitation, and helping digital products reach their full potential? As an Agile Delivery & Scrum Manager within Cadet Digital Services, you will play a crucial role in ensuring that our digital platforms, including the Westminster MIS and its supporting applications, are delivered efficiently, collaboratively, and with a strong focus on user needs.

Working closely with the Product Owner, developers, QA engineers, and our Solutions Architect, you will lead Agile ceremonies, help maintain a healthy delivery rhythm, and support the refinement and organisation of work across multiple streams. You will play a key part in turning strategic intent into clear, actionable delivery plans, and will work autonomously to keep delivery flowing smoothly.

If you enjoy creating structure, coaching teams, solving delivery challenges, and helping technical and non technical colleagues work effectively together, this role offers the opportunity to directly shape how digital services support cadets and volunteers across the UK.

Essential Skills/Experience

· Experience working as a Scrum Master, Agile Delivery Manager, Agile Project/Delivery Coordinator, Business Analyst, or similar role within a digital or technology environment.

· Strong facilitation skills and confidence leading Agile ceremonies.

· Experience translating requirements into user stories and delivery ready artefacts.

· Experience collaborating with multidisciplinary teams (developers, testers, designers, product roles).

· Good understanding of Agile delivery practices (Scrum, Kanban) and practical application in real teams.

· Strong communication skills with the ability to work across technical and non technical groups.

· Ability to manage competing priorities, track risks, remove impediments, and keep work moving.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 24th May 2026.

Interviews will be held virtually during the week commencing Monday 4th June 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Interview Process

Stage 1: Application questions
Stage 2: Assessment
Stage 3: Interview

Head of Income Generation and Partnerships

Location: Hybrid working remotely and in office (Caledonian Exchange, 19A Canning Street, Edinburgh, EH3 8EG)

Term: Fixed Term (18 months, with potential to extend) 

Hours: Full-time (Monday-Friday, 35 hours per week) – see website for flexible working options that you might request.

Salary/Rate: JFC4 £56,870 

Reports to: Chief Executive 

Closing date: Friday 10 May

Interview date: Friday 22 May

About us

We are Young Scot, Scotland’s national youth information and citizenship agency. We’re a constant in the lives of young people, woven into the very fabric of growing up in Scotland. We’ve been delivering direct services for over 40 years to ensure that all young people in Scotland are connected to information, opportunities and experiences that support them to live happy and fulfilling lives. 

Young Scot is a nationally trusted brand with deep reach, strong partnerships and unique assets - including data, insight, participation expertise and access to young people across Scotland. More than 880,000 young people have a Young Scot National Entitlement Card, with more than 160,000 of them signed up as Young Scot members. Last year our young.scot site had almost 1.7million visits, and well over 1000 locations across Scotland offer Young Scot perks and discounts. 

The role

Young Scot is seeking a strategic, entrepreneurial and delivery-focused leader to help shape and drive a step-change in how we generate income and build partnerships. 

This is a pivotal role at a defining moment for the organisation with the recent appointment of a new CEO, as well launching a new organisational strategic vision. As we evolve our operating model and ambitions, you will lead the development of a more diverse, sustainable and innovative income portfolio - ensuring we can continue to deliver meaningful impact for young people aged 11–26 across Scotland. 

Working closely with the CEO and senior leadership team (SLT), you will design and implement a new income generation strategy, unlocking opportunities across corporate partnerships, trusts and foundations, public sector funding and earned income streams. You will take an “intrapreneurial” approach - building new propositions, testing ideas and embedding a culture where income generation is seen as a shared organisational priority. 

This role offers significant autonomy, creativity and influence. You will be equally comfortable setting strategic direction and personally leading high-value relationships, as you are enabling written bids and researching new partnerships. 

Why this role matters

This role will:

• Strengthen our financial resilience and long-term sustainability 

• Unlock new forms of value and social income generation 

• Expand our influence across sectors and policy areas 

• Enable us to reach and support more young people 

Key responsibilities: 

1. Strategic Leadership & Income Strategy 

• Develop and deliver a clear, ambitious income generation and partnerships strategy aligned to organisational priorities, with metrics and deliverables set. 

• Build a diversified income model across multiple streams (corporate, trusts & foundations, public sector, earned income, philanthropy). 

• Identify emerging fundraising trends, new tools, opportunities and risks across Scotland, the UK and internationally. 

• Advise the CEO and SLT on financial sustainability, growth opportunities, and strategic partnerships. 

What success looks like: 

• A comprehensive and inspiring strategy with clear targets, focus areas and pipeline 

• Income growth across multiple streams, reducing reliance on single sources. 

• Income generation and monetisation embedded as a core organisational enabler. 

2. Partnerships & Business Development 

• Develop and secure high-value partnerships across corporate and other sectors. 

• Design compelling support propositions, aligning commercial value with social impact. 

• Build and manage a strong pipeline of opportunities, by understanding the support areas or ‘entry points’ where partners can add value to Young Scot. 

• Lead development of innovative income streams, including: 

• Ethical monetisation of Young Scot assets (data, reach, insights, services) 

• Sponsorships and strategic collaborations 

• New products or services for partners 

What success looks like: 

• A growing portfolio of strategically aligned, high-value partnerships. 

• Strong conversion rate from pipeline to secured income. 

• Innovative offers that enhance both impact and income. 

 3. Trusts, Foundations & Fundraising 

• Lead and grow income from trusts, foundations and statutory sources. 

• With programme leads, develop compelling, outcome-driven cases for support. 

• Secure multi-year funding aligned to Young Scot strategic priorities. 

• Oversee high-quality reporting and stewardship. 

What success looks like: 

• A strong, forward-looking funding pipeline. 

• Increased success rate and value of bids, 

• Long-term funder relationships with clear impact reporting. 

4. Relationship Management & External Representation 

• Build and steward senior-level relationships with funders, partners and stakeholders. 

• With the CEO, SLT and young people, act as a visible ambassador for Young Scot. 

• Leverage networks to open new opportunities and raise organisational profile. 

What success looks like: 

• Partners feel valued, engaged and connected to impact. 

• Strong external reputation as a trusted and innovative partner. 

5. Delivery, Systems & Performance 

• Enhance and/or create systems, processes and tools (e.g. CRM) to support income generation. 

• Set and track income targets, KPIs and performance metrics. 

• Ensure compliance with fundraising regulation and best practice. 

• Work with finance colleagues on forecasting, reporting and income tracking. 

What success looks like: 

• Clear, accurate income forecasting and reporting. 

• Efficient systems supporting scalable growth. 

• Strong governance and compliance. 

6. Leadership & Culture 

• Lead income generation across the organisation - even as a sole or small function. 

• Build a culture of proactivity, growth-mindset and collaboration. 

• Support colleagues to identify and contribute to income opportunities. 

• Contribute to wider organisational leadership and strategy. 

• Attend a range of internal meetings as requested, support with delivery of key Young Scot events and sessions as required, and other areas as advised by the CEO. 

What success looks like: 

• A culture where income generation is shared and understood. 

• Teams feel confident contributing to partnerships and opportunities. 

• Clear alignment between income, impact and strategy

Person Specification

Essential Experience 

• Significant sustained experience leading income generation, fundraising, or business development at a senior level 

• Proven track record of securing income across multiple streams (e.g. trusts & foundations, corporate, public sector, earned income) 

• Demonstrable success in building high-value partnerships that deliver both income and impact 

• Experience developing and delivering income strategies and pipelines 

• Experience personally leading bids, pitches, and negotiations. 

Essential Knowledge & Skills 

• Strong understanding of the funding and partnership landscape in Scotland and beyond 

• Excellent relationship-building and stakeholder management skills at a senior level 

• Ability to translate organisational strengths into compelling propositions and cases for support 

• Commercial awareness and ability to identify mutual value opportunities 

• Strong written communication skills, particularly funding applications and proposals 

• Financial literacy, including budgeting, forecasting and income tracking 

• Ability to operate both strategically and hands-on. 

Leadership & Capability 

• Ability to work autonomously and build a function from the ground up 

• Entrepreneurial mindset with a focus on innovation and growth 

• Strong influencing skills, internally and externally 

• High levels of resilience, initiative and accountability 

• Collaborative approach, with the ability to work across teams and sectors. 

Personal Attributes 

• Proactive, opportunity-focused and solutions-driven 

• Creative and open to testing new ideas and approaches 

• Motivated by social impact and improving outcomes for young people 

• Adaptable and comfortable operating in a changing environment 

• A clear understanding and belief in the core values of Young Scot. 

Desirable 

• Existing network of relevant contacts across sectors 

• Experience in youth sector, public sector or policy-related environments 

• Experience with digital, data-driven or innovative income generation approaches

Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.

Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.

Key responsibilities

· Build and manage a strong pipeline of global funding and partnership opportunities

· Develop compelling proposals and innovative partnership models

· Lead on relationship management and supporting partners in their Change Network ( you can view here.)

· Shape and deliver a growth strategy for the sustainability programme

· Represent the organisation at international events and forums

· Create opportunities for global members to engage, collaborate and influence

About you

· Proven experience in partnerships, fundraising or business development

· Track record of securing income from foundations, corporates or multilateral organisations

· Experience working across international and cross-sector environments

· A strategic and proactive mindset, with the ability to spot opportunities and run with them

· Strong communication, influencing and relationship-building skills

· A genuine interest in sustainability and systems change

Key details

Salary: Up to £50,000

Location: Fully remote – open to candidates globally

Contract: Full-time

Applications: Rolling basis – please apply ASAP as applications are reviewed weekly

Apply to Hannah at Harris Hill to learn more and get the full job pack

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.