Job Title: Marketing Officer  

Responsible To:Marketing & Digital Manager 

Contact: Full time, 1-year contract (possibility to go permanent)   

Salary: £28,000 - 30,000 depending on experience  

About The Felix Project 

The Felix Project is London's leading food redistribution charity. We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe – and includes a high proportion of fresh vegetables, fruit, meat and fish. If Felix did not rescue this food, it would be thrown away and wasted. Instead, we deliver it completely free of charge to local charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers. Our vision is a London where no one goes hungry and good food is never wasted.

The Felix Project is a very ambitious and dynamic young charity. We haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw. Right now, we are running a very high-profile media fundraising campaign with the Evening Standard and Independent, which is on track to raise 10 million pounds. We have had celebrity endorsement from the likes of Phoebe Waller-Bridge and Jack Whitehall. This winter, we will partner with FareShare to run their London depot independently. By the end of 2020, we plan to have delivered enough food for 20 million meals. We have huge growth plans for the next 4 years – aiming to have capacity to deliver food for 100 million meals by 2024. This will be enough to almost eradicate hunger in London.

About you  

We are looking for a committed individual with great energy and a calm head to join our PR & Digital Marketing team for 1 year, with opportunity for the role to go permanent. The ideal candidate will understand how to create a great story, as well as how to share that story successfully on owned and earned channels (media, social media, influencers, email, website). You need to take on a multitude of tasks, work independently and see tasks through from start to finish. Time management will be crucial. We are looking for someone who is self-motivated, happy to get stuck-in on a range of different activities, confident to take a lead but also keen to learn and develop within the role. Above all, we are looking for a candidate who believes in The Felix Project and what we are trying to achieve here in London.

Role Overview 

The Marketing Officer role will be responsible for case studies & stories; content on organic marketing channels; social media management; media/pr support; campaign support; and any other ad-hoc tasks. The role will report into the Marketing and Digital Manager and help to implement the overarching Marketing Strategy (with a goal to become ‘one of London’s best-known charities’, in order to Felix to reach capacity for 100 million meals). The role will require working from home until further notice.

Responsibilities 

1. Case study management & storytelling 

Develop case studies and stories for use across owned, partner and media channels, to amplify awareness and/or encourage donor retention. 

• Research story ideas, coming up with leads for who we might contact, and be able to discern between average & excellent stories. 

• Reach out to & interview beneficiaries, volunteers, charity partners, brand partners and staff. 

• Create a case study library for use across the organisation and partner organisations, including securing appropriate permissions and accompanying assets i.e. photography/video.

• Highlight stories that would make good media pitches and help to develop pitches. 

• Find stories according to requests from media, donors, and partner brands.

• Attend daily operations calls and visit depots regularly to record the latest news.

• Keep up to date with the latest facts and stats, updating and disseminating core documents where appropriate to keep messaging aligned, accurate and on-brand.

1. Social media management 

Create engaging content to grow our social media platforms and help Felix become one of London’s best-known charities.

• Develop and implement an ambitious and engaging social media organic content strategy, in line with the Felix Brand & Marketing Strategy.

• Create organic social media campaigns to drive specific actions (donate, volunteer, supply) or to amplify reach/awareness. 

• Engage with key influencers and brand ambassadors. 

• Develop briefs and messaging for influencers.

• Support paid digital marketing campaigns.

• Keep abreast of all the latest technology developments, trends and algorithms. 

• Manage Felix’s social community. 

• Daily posting on channels & some out-of-hours working.

1. Working with media  

Amplify Felix’s organic messaging to reach as many people as possible without wasting donor investment, working with the Marketing Manager to engage influencers, brands and media outlets.

• Support ad-hoc media requests and help to plan visits.

• Develop relationships with key journalists and pitch stories. 

• Help to compile regular media monitoring reports.

• Support The Marketing Manager to brief PR agencies on campaigns.

1. Content Production 

Produce content for owned channels and oversee content production where necessary. 

• Develop briefs and guidelines for content production, to ensure content is on-brand and high-quality, especially when working with freelancers and pro-bono partners to create assets.

• Support retention communications, helping to produce email copy in line with Marketing Manager and Retention Manager’s strategies; produce regular email newsletters.

• Make updates to website where needed, producing content in line with SEO strategy.

• Produce content for partner channels, including securing top-quality photography from depots. 

• Managing an asset library.

Essential Experience 

• Case study production and/or interviewing technique

• Copywriting and research 

• Social media content production & management

• Briefing and working with freelance photographers / filmmakers

• Experience producing content in different formats, for different audiences

• Very strong understanding of the digital landscape and digital content 

• Experience managing projects, with different competing deadlines

• Understanding of the media landscape & what makes good PR 

Desirable Experience 

• Photography, film or design basics a plus

• Knowledge of the charity sector

• Knowledge of digital fundraising 

Competencies and Behaviours 

• Motivated and enthusiastic about our work 

• A clear and concise writer, with an eye for a good story and a knack for moving people to action

• Digitally savvy, fluent in social media

• A good eye for design 

• A creative thinker, who likes to put forward ideas

• Pro-active, never afraid to send a DM or pick up the phone

• Very organised, good time management skills, ability to plan, prioritise and deliver to tight timescales 

• Self-starter with a problem-solving approach to challenges 

• Ability to work effectively on own initiative and as part of a team, without close supervision 

• Flexible and adaptable

• Ability to remain calm under pressure 

We are here to make life brighter with amazing care and support for Children, Young People and their families – you can be part of it too. Come and be part of something amazing. Come and be part of the Rainbow.

As a vital part of the Marketing and Fundraising Team, the post holder will build relationships with the Family Support and Care Team to proactively recruit and maintain long-term relationships with new and existing Rainbows families to help spread the word about the work we do across the East Midlands.

Reporting to the Head of Marketing and working very closely with the Family Support and Care Team to understand current issues facing our families, the person will provide continuous weekly content (written, video and photo) sourced from families for multi-channel marketing, fundraising, social media, and PR campaigns, as well as supporting fundraising events. They will also create, maintain and update family records on our database detailing how and where families have been involved in helping promote Rainbows.

Based at the Hospice a minimum of one day a week, the post holder will also be required to source, support and train families to talk about Rainbows at fundraising events. The person will be required to accompany families to fundraising events (evenings/weekends) to support the work of Rainbows.

The person will work as the key liaison between Rainbows and Rainbows families, ensuring the best interests of the family and the organisation are protected. 

You’ll have proven experience of working with individuals from diverse backgrounds including children with complex care / special needs and their families, and well as strong understanding of safeguarding processes and data protection.

An understanding of marketing campaigns and the use of social media for promotion / marketing purposes is essential, along with the ability to develop and maintain cross team relationships at all levels. You’ll be able to demonstrate experience of developing and working simultaneously on a number of campaigns, liaising and coordinating with various stakeholders.

Our Values are: Welcoming, Excellent, Co-operation, Accepting, Responsive, Energetic. If you can demonstrate these and have the necessary skills and attitude, we can offer you:

• A competitive salary, leave entitlement and pension scheme.

• Career development opportunities

• A full induction and on-going quality training

• The opportunity to become part of a great organisation.

• Flexible working hours

Closing date:  4th December 2020
 

Applications:
For more information about the role, please download the Job Description and Person Specification. 

Please submit a copy of your current CV and a covering letter, no longer than two pages of A4, outlining your experience and skills relevant to the job description and person specification, an explanation for any gaps in your CV and other information that you feel we should know in order to assess your application.

No agencies please.

The Fund for Global Human Rights

Marketing Officer

About the Fund 

The Fund for Global Human Rights is a leading supporter of on-the-ground human rights groups around the world.  Dedicated to finding and funding the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources. 

As an employer, we are deeply committed to the overall well-being of our staff.  We offer 100 percent employer paid health benefits, generous paid leave, and flexible working options designed to meet the diverse needs of our globally based team members. 

About the Role

This technical position reports to the Director of Marketing and Communications and will work closely with the Digital Communications Officer, the Communications Content Officer, and a Communications Consultant. The Marketing and Communications team sits within the Development Department, and a chief function of the Marketing and Communications team is to attract and cultivate donors to the Fund through email, social media, and website content and integrated campaigns.

The Marketing Officer is a new role designed to support the Marketing and Communications team with the technical expertise needed to execute effective email marketing campaigns that compellingly represent the Fund to a growing audience of potential low-level donors.

Reports to:Communications and Marketing Director

Essential Functions and Specific Responsibilities

• Create and manage segmented email lists of Fund donors and non-donor subscribers
• Roll out email marketing campaigns to different donor segments
• Manage and update the Engaging Network database to ensure data hygiene
• Synchronize data flows between Engaging Networks and the Salesforce CRM of donors
• Code and design unique donate pages, pop-ups, emails, and other campaign-specific content on Engaging Networks using HTML
• Track analytics related to low-level donor conversion and email subscribers using Engaging Networks and Google Analytics
• Work with the Digital Communications Officer to create and implement Facebook ads strategy
• Assist the Digital Communications Officer with creation of different brand and campaign materials using photoshop and InDesign
• Manage the Paypal account and troubleshooting of online giving issues
• Collaborate with the IT team to ensure platforms security

Minimum Qualifications | What You’ll Need to Be Successful

• Experience using Engaging Networks or equivalent email marketing systems (MailChimp, Campaign Monitor, Sales Force Marketing Could, Blackboard etc)
• Demonstrable experience with sales/donor marketing
• Demonstrable experience using WordPress CMS and basic HTML coding and web design
• Experience running digital marketing campaigns via social media, email and/or web
• Experience with collecting and analyzing digital marketing data (Cost-per-result, click-through rates, engagement rates, conversion rates)
• Knowledge of online privacy and digital security best practices
• Understanding of marketing strategies and market research techniques and practices.
• Understanding of GDPR (preferred to also have basic understanding of CCPA compliance and regulations)
• Experience with Facebook, Twitter, Instagram and LinkedIn content requirements.

The Fund for global human rights is an EOE/M/F/Disabled/Affirmative Action Employer committed to fostering and nurturing mission focused, collaborative and diverse workforce. The Fund aims to provide competitive salaries and comprehensive employee benefits. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

SASH Marketing Officer

Full-time - Permanent

Grade 3 - £26,763 + Inner London weighting

Support and Advice on Sexual Health – SASH, is a partnership led by Turning Point alongside sexual health specialist services METRO, London Friend, NAZ and Marie Stopes. SASH provides free, non-judgemental support to improve sexual health, relationships, and mental health. Based across Hammersmith and Fulham, Kensington and Chelsea and Westminster.

SASH service provides information, advice, referral to sexual health testing and one-to-one and group support for individuals affected by sexual health related issues. The service has dedicated support available for young people (15+), LGBT residents, Black and Asian Minority Ethnic groups, women and young girls, people affected by domestic abuse, residents newly diagnosed with HIV and sex workers promoting wellbeing, and supporting residents of the three boroughs to access appropriate services.

An exciting opportunity has arisen for a Marketing Officer to scope, plan, coordinate and support  delivery of the marketing and communications activities to promote Turning Point’s Sexual health brand (SASH) based across the three boroughs. The successful candidate will be responsible for generating referrals to the SASH service from specific population groups in line with population need and KPIs, as well as delivering the marketing/communication plan by scoping, planning and implementation activities for SASH, including;

• Identifying who we are targeting and how we are reaching specific cohorts
• Supporting promotional activities to drive an increase in referrals
• Leading on content generation and driving a content management strategy
• Creation of routine key messages and dissemination; including more complex messaging
• Reporting on activity linked to the communications plan and performance
• Managing and editing the service website and advising on latest enhancement trends
• Promotional support for community outreach activities
• Social media management and content creation
• Leading health prevention campaigns working alongside the service leads
• Liaising with local authorities/public health/commissioners communication links
• Assisting the implementation of plans to build Turning Point’s presence in new and existing territories
• Highlighting concerns and as appropriate presenting solutions
• Training and upskilling members of the team to produce their own marketing materials

This area of the business is fast paced, challenging and subject to continuous change and development. To be considered for the role you will need to have previous experience of working in communications or marketing and mental health (ideally sexual health) brand experience is essential. Experience of working on end-to-end marketing campaigns and projects is essential as well as strong experience in digital marketing. A CIM qualification is desirable.

As this position will be working across a few different sites within the three boroughs, occasional travel is required.

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

No agencies please.

Marketing Officer

Versus Arthritis are looking for a passionate, proactive Marketing Officer to support in the Recognition, Brand & Activation and Director of Income. This is a high-profile role and offers the opportunity to play an integral part in helping to deliver the charities ambitions through a high performing and engaged workforce.

About the role

Hours: 12 months FTC, Full Time (35 hours per week)

We need the right Marketing Officer to help us:

• Challenge perceptions of arthritis
• Give a voice to people with arthritis to demand more
• Let people who need us know we are here for them.

Our large-scale advertising and marketing campaigns have already started to bring about change at scale. Millions of people have seen us on their TV, at their bus stop, on their smartphone and connected with us. We've raised the profile of arthritis, begun to shift attitudes and generate support - but we have so much more to do and we need the right team to do it.

The Marketing team lead on creating integrated campaigns aimed at people with arthritis and those connected to them. We are a small, passionate team, determined to make a difference. We work on projects across Versus Arthritis which means plenty of opportunity to build a diverse set of skills and experience.

The Marketing Officer will:

• Lead on roll out across Versus Arthritis of our integrated marketing planning, working with the Head of Marketing and teams across the organisation to ensure our marketing activities are effective, efficient and that we are continually learning and improving.
• Lead on the day to day management of our integrated marketing planning, identifying interdependencies, opportunities and clashes and proposing solutions.
• Work with the Marketing Manager and our external advertising and media buying agencies to deliver our external marketing campaigns

• Lead on the budgeting and financial administration of the team and campaign. Supporting the Head of Marketing to reforecast budgets and keep our financial systems and trackers up to date.

• Support on the overall reporting of the large-scale campaigns, both in terms of brand awareness, campaign performance as well as attitudinal shifts. You will support the Marketing Manager to create robust campaign analyses as well as supporting in-campaign optimisation.

• Lead on individual marketing campaigns on an ad-hoc basis

Due to the current COVID-19 restrictions the postholder will initially be working from home and thereafter based at our London offices

Key requirements

Alongside your marketing experience, gained either in an agency or in-house, you will bring:

• Experience of working on large, complex marketing projects with an understanding of audiences, messaging, targeting, tactics and scheduling.
• Experience of forming strong relationships both internally and with external agencies
• The ability to monitor the effectiveness of campaigns using insight and monitoring tools and to work with colleagues to use this insight to inform future plans.
• The ability to identify interdependencies, opportunities and issues and to take action to maximize opportunities and mitigate issues.
• Experience in budget tracking and evaluation.

How to apply

To apply you MUST submit:

1. a concise, up-to-date CV
2. a supporting statement demonstrating how you meet the key requirements set out in the job description and person specification (Word XXKB)
3. please include where you've seen this role advertised

Interviews

First interviews expected: 16/17 December, 2020 via Microsoft Teams

We’re looking for an Email Marketing & Automation Manager to join our Marketing team based in London:

• In-depth knowledge of Dotdigital Engagement cloud or equivalent market-leading email platform to create, test, and deploy single and multi-step email campaigns, landing page and webinars
• Direct experience working with a CRM integrated email marketing platform  
• Considerable experience producing editorial newsletters and marketing emails such as email copywriting and image editing.
• Develop an email strategy that drives customer retention and lead generation through customer life cycle analysis and lead scoring
• Develop and maintain responsive email templates, troubleshoot issues, and stay abreast of technology advances
• Responsible for the delivery, data segmentation and post-analysis of email campaigns - managing A/B tests, with the presentation of results for monthly and quarterly meetings.
• Email campaign optimisation, making suggestions for improvement in line with business objectives. Proactively monitor campaign performance, develop dashboards, prepare reports, and identify areas for improvement.
• Work with different sales distribution channels and understand the sales structure to build effective distributions lists and lead scoring capabilities.
• List hygiene and cleansing techniques to ensure deliverability reputation.
• Managing subscriber replies and dealing with any email related queries from our candidates or clients

Experience & Role requirements include:

• Experienced in email campaign sends, including personalised email campaigns and dynamic sends.
• B2B and B2C experience
• Understands the role of email marketing in the overall marketing strategy and customer journey
• The ability to work on multiple projects at one time
• Strong problem-solving skills, with an appetite to improve processes and ways of working
• Experience of working with and managing third-party supplier/agency relationships
• An excellent eye for detail and good proof-reading skills
• Ability to work calmly under pressure and to tight deadlines
• Team player
• Excellent written and verbal communication
• Analytical mindset

Public support for nature and wildlife in the UK has never been higher. With an agile, dynamic marketing team WWT wants to build on this support to:

• Increase membership and other forms of financial support for the Trust
• Generate awareness and understanding of the ecological and climate emergencies, and how our conservation work is addressing these
• Grow our contact lists, promote our brand and increase engagement with our mission and campaigns

The Marketing Manager will lead a complex, data-driven marketing programme across digital and offline channels, ensuring a clear brand and tone of voice across all our marketing activity, meeting our fundraising objectives and building support for the Trust’s mission.

The role will initially be home-based, with at least one day per week in our office in Devizes and some travel within Wiltshire, including our network of 40 wonderful nature reserves.

Wiltshire Wildlife Trust is the largest organisation concerned with all aspects of the environment in Wiltshire and Swindon. We advocate for the protection and restoration of habitats for wildlife, promote natural solutions to climate change and sustainable farming, and demonstrate through our work how a closer relationship with nature can increase human wellbeing. We are also part of network of 46 Wildlife Trusts which spans the whole of the UK, advocating for the recovery of our natural environment, which has over 800,000 members.

Poverty is not part of God's plan. You are.

We're looking for someone passionate about inspiring supporters to help people living in extreme poverty fulfill their God-given potential.  Is that you?

Our vision is to grow a global community of people who want to enter into a whole-life response to poverty with help from Tearfund. They will be invited to give, pray, campaign, volunteer and make lifestyle changes, according to how they feel challenged to respond. We have a ministry to inspire and help people to live generously – in every sense of the word. 

And it's our retention team who help deliver these opportunities at the right time to the right supporters, to deliver income, improve retention and reach our whole life response targets.The Marketing Executive role is responsible for the delivery of retention activity and fundraising appeals designed to show our supporters the impact of their support and opportunity to become even more engaged in Tearfund's mission. One of the main priorities of this role is developing the journey for our mid-value programme. You will work alongside our Key Investors team to manage the transitions of supporters between our mid and major donor experience, as well as alongside other members of the Church and Supporter Engagement Team.

Do you have the following experience?

• Planning and delivering multi-channel direct marketing campaigns to a range of audiences
• Project managing events to customers or supporters
• Monitoring and evaluating campaigns 
• Working collaboratively with a range of stakeholders including creative agencies

Do you have the following skills?

• Ability to see through activity from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, then our Retention Team would love to meet you.

This a full time role 35 hours per week, flexible working patterns may be considered

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Email Marketing Executive

Fixed Term Contract: ASAP until May 2021

£27,000-£29,000

London, and Currently Remote

The Email Marketing Executive will support the Fundraising and Creative directorate to deliver multi-channel campaigns for Red Nose Day 2021 and year round giving through our marketing automation platform (channels include primarily email but also SMS, social ads, website personalisation). This person will own the curation and delivery of these campaigns and produce analysis reports as required.

Key responsibilities:

• Creating, curating, and delivering effective and engaging email, SMS and other CRM channel campaigns to our segmented audiences
• Working closely with both the fundraising teams and marketing team to identify and support their communication needs
• Create journey maps for our target segments for the campaign
• Manage the email/automated program calendar using Trello
• Working with teams to produce engaging content for our emails, ensuring all emails are created on-brand and in-line with best practice
• Setting up automated email campaigns
• Reporting and optimisation of all activity based on set KPI’s
• Working with data analysts to perform analysis reports for campaigns and devising testing strategies as required. Owning the email approval process
• Being the organisational super-user of our marketing automation platform, Emarsys (training will be provided)
• This person will need to feel comfortable using data and understanding how to brief, create and utilise data sets in order to create targeted automated campaigns.

Essential Education and Competencies:

• Previous experience in an email marketing role in a matrix style organisation
• Proven track record of the creation and delivery of successful CRM marketing campaigns
• A strong understanding of optimisation, user experience, A/B and multivariate testing and reporting, data segmentation
• Experience of Google Analytics
• Excellent attention to detail.
• Experience with marketing automation
• An understanding of data management and email segmentation strategies

To apply please visit our website via the link and apply online.

Role closes - 12:00pm, 1st Dec 2020 GMT (Europe/London)

Inclusivity at Comic Relief

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to:

• Be valued for being yourself
• Do your best work, and be supported to break down barriers so you can succeed
• Be heard, respected, and treated as an equal, whatever your level, experience or background
• Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

Comic Relief is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm.

Do you have an impressive knowledge of Direct Marketing techniques and a proven ability to work on strategic plans and analyse and report on the performance of campaigns? Then join Shelter as a Direct Marketing Manager and you could soon be playing a vital role at the heart of our fundraising team.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Our Individual Giving team has ambitious income targets that support our new organisational strategy.  Key to achieving these targets is the retention and stewardship of our existing cash, regular giving and lottery supporters. Indeed, it's an area that’s critical for sustained growth. As we continue to test and understand techniques, styles and areas of fundraising where Shelter can be successful, it’s vital that we develop longer-term supporter journeys for our individual supporters. That’s where you come in.

About the Role
A great opportunity to play a pivotal role in helping to drive strategic development of the retention and stewardship programme, we’ll count on you to deliver outstanding supporter experiences and maximise income opportunities that will help more people and families secure a safe home. You’ll also lead on key donor engagement projects, including developing new products and propositions to keep our supporters engaged, and developing a truly integrated supporter journey, with a key focus on driving the digital development of the programme. 

Managing significant income and expenditure budgets will be important too, as will delivering exceptional fundraising campaigns to achieve annual income targets. Along the way, you’ll work closely with the Head of Retention and Development, regularly liaise with our Acquisition team and line manage a direct report.

About you
Someone who excels in developing complex testing programmes based on insight, your proven direct marketing experience includes managing external agencies and suppliers, ideally in a charity environment. We’ll also be looking for a results-driven, collaborative and customer focused approach, the ability to lead change and improve performance and a willingness to challenge the status quo when necessary. The communication skills it takes to build strong relationships with colleagues, agencies and suppliers alike are vital too. Last but not least, you’ll need to be skilled at project managing multiple projects at the same time while maintaining a high level of drive and commitment.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Who we are

Open Doors is a Christian charity that is looking to recruit active, practising Christians to help meet the growing needs of the persecuted church worldwide. Hostility, violence and abuse of Christians around the globe is on the increase. Open Doors works in over 60 countries to ensure that those facing such persecution are not forgotten, but can stand strong to serve their communities and give life.

Job summary

Grow long-term committed support for the persecuted church by leading, communicating and delivering Open Doors’ digital marketing strategy within our integrated marketing approach. Develop and grow the digital team, integrate the digital strategy across the organisation and establish the road map for website/CRM development. The role is pivotal to the future growth and long term stability of the organisation.

About the team

Reporting to the Head of Marketing, you will line manage the Digital Producer / Front End Web Developer* and also work closely with:

• Director of Supporter Engagement
• Senior Copywriter
• Digital Agencys, consultants, freelancers etc.
• Head of IT and Senior Developer
• Innovation Manager
• Digital delivery team

*to be decided

Hours

37.5 hours per week. These are usually worked between the office opening hours of 8.00am to 6.00pm Monday to Friday. This position involves some evening and weekends at conferences and events for which TOIL (time off in lieu) may be claimed (amend as required).

Responsibilities and requirements

Growth of Digital Strategy

• Manage the digital delivery process, influenceing the content and managing key stakeholders and digital agencies.
• Embed and execute the plan contributing to the digital strategy and set KPIs
• Plan and deliver opportunities across the organisation and key liase with stakeholders
• Reporting to senior stakeholders, creating business cases to build on growth, communicate trends and opportunities for growth
• Responsible for digital budget and reporting ROI (Input into growth strategy, board reports and forecasting)

​Optimise user experience

• Optimize tactics and scheduling to ensure consistent, personalised and engaging user journeys/experience across all digital channels including offline integration to include:
• Website & CRM development, performance and planning/road mapping
• Search Engine Marketing / Retargeting
• Social Media (Facebook, Twitter, Instagram – organic and paid)
• Display advertising / Lead generation
• Email marketing (Click Dimensions) – personalisation, segmentation & automation
• Expand strategy into new digital channels
• A/B Testing across website and emails – leading testing and learn approach
• lead data-driven decision making by implementing tools for detailed data, reporting and in-depth audience insights
• Generate new leads through innovative, detailed and creative acquisition programme including profiling target audiences
• Detailed planner to co-ordinate and schedule appeals, campaigns and consistent messaging across all digital channels integrated with offline tactics, schedules and marketing priorities
• Develop and implement innovative tactics to deliver targets and organisational objectives (Reach, Engagement, Income, acquisition and retention)
• Plan and Deliver digital campaigns and appeals to drive growth
• Project management of resources, products and campaigns
• Desirabe - Agile project management for digital development work (Website and Microsoft Dynamics CRM)

The above job description is a guide to the work the job holder may be required to undertake but does not form part of the contract of employment and may change from time to time to reflect changing circumstances. 

Applying your Christian faith to this role

Because of the essential Christian context* in which the role will be performed, the role is subject to an occupational requirement under the Equality Act that the post-holder be a practising Christian. Each working day will involve collective prayer and worship, together with shared reflections on the work of Jesus Christ. All members of staff at Open Doors are expected to actively participate in this shared time and members of staff take it in turns to lead the act of collective worship.

There will be many ways you will be able to apply your Christian faith and the outworking of your faith to the context of Open Doors. The list below gives some of the expectations of this role but is not exhaustive or intended to limit you:

• contributing to and leading daily devotions (this can be for the whole team or just smaller, departmental groups)
• participating in retreats, days of prayer and fasting etc.
• committing to private prayer for the work associated with this role, your direct reports and closest colleagues
• working in such a way so as to reflect biblical principles of leadership and service
• applying biblical principles of godly stewardship to operational responsibilities
• to be open and obedient to God’s voice and direction in relation to any strategic matter and to always seek His will above all else.

Limits of Authority

To operate within the ethos and aims of Open Doors, adhering to budget parameters and the Open Doors’ confidentiality agreement.

Who you are

You will demonstrate the following essential criteria for this role:

Culture

• chemistry with Open Doors Staff
• commitment to Open Door’s Core Values

Competency

• proven experience in digital marketing
• experience of working with SEM, social media, Display adverts, web development roadmaps, strategy and reporting and track record of driving growth
• excellent interpersonal skills
• strong communicator, able to communicate vision, strategy, plans and tactics
• able to work well with, influence and engage a broad range of stakeholders at all levels of the organisation
• meticulous attention to detail
• good standard of education – probably evidenced by 5 GCSE passes, A’ levels or equivalent
• can demonstrate a broad understanding of the Church / Christian community throughout the UK & Ireland
• inspirational team player
• IT skills including Microsoft Office and the ability to oversee supporter database management/segmentation
• strong project management skills

 Character

• able to work effectively to manage multiple tasks and meet deadlines
• responsible and mature outlook
• pro-active approach                                                                                                                         

 Culture

• chemistry with Open Doors Staff
• commitment to Open Door’s Core Values

In addition, it would be beneficial for you to demonstrate the following:

• experience of integrated marketing campaigns in a charity environment
• an understanding of PRINCE2, AGILE

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by a Christian who assents to our statement of faith.

Enhanced disclosure information may be requested from the DBS in the event of a successful application.

International Direct Marketing Manager

Position Objectives:

• To manage the planning and execution of the direct marketing fundraising programmes of the PETA Foundation (UK), PETA Australia, PETA Netherlands, PETA France, and PETA India in order to generate and maximise income from members and prospective members of the respective entities' fundraising programmes
• To ensure that all such programmes are cost-effective and completed on schedule
• To manage the direct response coordinator

Term of Employment:

Full-time

Reports to:

Director, International Fundraising

Primary Responsibilities and Duties:

• Manage prospect mailings, to include assisting in the selection of external and internal lists from list brokers and in-house sources and coordinating the logistics of data gathering, printing, and reporting with external vendors
• Undertake the following duties in consultation and verified compliance with the objectives, standards, and requirements communicated by the PETA Foundation (UK), PETA Australia, PETA Netherlands, and PETA India:
• Manage re-solicitation mailings for all retention appeals, including the annual membership renewal series and special topical "house" appeals to donors of the respective entities, and assist with the development of creative elements as well as segmentation and testing strategies
• Manage mailings to lapsed donors of the respective entities, to include assisting with the development of creative elements, data selections, and strategy for the supported organisations' annual lapsed-donor programmes
• Assist with the creation and development of a monthly pledge programme for PETA Australia and PETA India
• Assist with analysis of the performance of the supported organisations' direct response campaigns, and make recommendations for improvements and cost savings
• Liaise with telemarketing consultants and vendors, the respective in-house online fundraising managers and teams, external database agencies, and staff members of the PETA Foundation and supported organisations to ensure that respective entities' direct response fundraising programmes maximise net income
• Liaise with external agencies to ensure that all mailings are printed and mailed on time and in a cost-effective manner
• Oversee the acknowledgment process and related mailings to ensure that recognition is given for as many gifts as possible on a timely basis
• Prepare weekly and other regular analytical reports for the director of international fundraising to evaluate the cost-effectiveness of all mailings and related fundraising activities
• Assist the director of international fundraising with the preparation of annual direct response budgets
• Manage the direct response coordinator to ensure satisfactory completion of work tasks
• Perform any additional duties assigned by the supervisor

Qualifications:

• Experience of direct mail fundraising or marketing
• Ability to handle numerous projects simultaneously
• Ability to work independently
• Excellent mathematical and analytical abilities
• Excellent written and verbal communication skills
• Ability to work well under pressure and meet deadlines
• Attention to detail
• Commitment to the objectives of the organisation

Fundraising Development Manager (events and marketing)

The school may consider flexible working arrangements where possible (eg reduced hours, or a reduced working arrangement outside of term time)

A new and exciting opportunity to lead on fundraising in education at one of the highest achieving state secondary schools in the country.

This is a crucial role to enable the school to develop and grow, making a real difference for over 1200 students within a unique and very special school community with a high ethnic student representation.

The school already benefits greatly from both fabulous parental support and a hugely influential and passionate alumnae.  The Development Manager will be expected to build on that energy and commitment, seeking to persuade, engage and cultivate new and interested donors within and outside of the school’s immediate community.

The successful candidate will be an enthusiastic and committed individual who has the experience, skills, attributes and dynamism to make a success of fundraising in the state sector.  They will work closely with the Headteacher and the Governors in delivering on the school’s fundraising strategy, securing support from all stakeholder groups.

To be successful, you will need to:

· ideally have experience of successful professional fundraising;

· have experience in successfully liaising with external stakeholders at all levels in a professional manner;

· have knowledge of and experience in using a wide range of fundraising strategies;

· have experience of planning and managing events, both large and small scale;

· have successfully delivered marketing campaigns to increase engagement and take up;

· demonstrate the ability to build and manage effective relationships; and

· demonstrate a creative and imaginative approach to problem solving.

We can offer you:

· the opportunity to join a committed community of stakeholders including teaching and non-teaching staff, Governors, parents, students, volunteers, alumnae and donors;

· where possible, flexible working arrangements;

· a stimulating and creative environment in a school where extra-curricular activities flourish;

• numerous other benefits (please see our attached information pack);

The Tiffin Girls’ School is ideally situated just fifteen minutes’ walk from Kingston upon Thames town centre and mainline station (Zone 6). For further details about our school and the role, please visit our website 

Please apply using the downloadable application form which is also available on our website, or contact the school office.   CVs will not be considered

Closing date: 9am Monday 7 December 2020

The Tiffin Girls’ School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share and support this commitment.  The successful candidate will be subject to both a full employment history and child protection check, and will also be required to undertake an enhanced Disclosure and Barring (criminal record) check.

Dauphine London campus, specialising in Economics and Management, is recruiting a Marketing and Promotions Manager.

Dauphine London campus is a UK-based higher education provider that offers programmes leading to the award of degrees from the Université Paris-Dauphine. It currently runs undergraduate programmes in Economics, Management and Law, as well as summer programmes, a start-up incubator, Executive Education programmes, and a variety of seminars and conferences.

Université Paris-Dauphine is a French university whose Finance and Business Management programmes are considered to be amongst the most prestigious and challenging in France. EQUIS accredited since 2009, the University has been placed at the top of international academic rankings: 24th for Mathematics in the Shanghai Academic ranking and 25th for its Master’s degree in Finance in the Financial Times international ranking (2017). Université Paris-Dauphine is also a founding member of PSL (Paris Sciences et Lettres Research University), placed 39th in the Times Higher Education world reputation ranking 2018, with 26 Nobel Prizes and 10 Fields Medals.

We are looking for a creative, proactive and results-driven professional, wishing to work within a small but quickly growing team.

Main areas of responsibility

You will support the Managing Director on the planning and implementation of the Dauphine London Marketing and Promotion strategy using various channels, including digital, print and events. You will work in close collaboration with both academic and administrative staff, to help to promote our unique student experience and introduce new offerings.

Marketing

• Implement and contribute to the development of strategies and plans to get the word out about Dauphine London and drive qualified traffic to our front door.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels through content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns and performance analysis.
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Prepare and monitor the marketing budget.
• Oversee and design marketing material, from website banners to hard-copy brochures.
• Measure and report on the performance of marketing campaigns, gaining insight and assessing results against our goals.
• Analyse and anticipate prospective students behaviour and adjust email and advertising campaigns accordingly.

Promotion

• Upload new content to the website and proofread and update existing content, in line with our Public Information Policy.
• Be in charge of the organisation and promotion of events, such as talks, Open Days, conferences (promotion, budget, logistics etc), including international student recruitment and promotional international visits.
• Attend networking events and fairs to promote the university’s programmes.
• Contribute to the building of relationships with schools in the UK and abroad
• Suitably budget for all promotional events.
• Produce print collateral (brochures, flyers etc) for the promotion of events and programmes with Publisher/InDesign/Canva Pro.
• Suitably budget for print materials.

Project Management

• Work with Paris communications counterparts and students on the design and launch of a new website.
• Optimise and design a management process of our contact databases (schools, universities, alumni, companies…), in what may eventually lead to a full CRM project.
• Manage existing relationships with alumni and collaborators.
• Contribute to further development projects.

GDPR

• Act as Data Protection Officer (training to be provided if necessary).

Profile

Proactive and well-organised professional, with hands-on project management experience and the capacity to work autonomously within a small team to drive result. Excellent communicator with good presentation skills. Excellent written and spoken English along with at least one additional language - French preferred and additional languages an asset. Attention to details.

Reporting to the Managing Director

Remuneration: £K 27 – 32. Attractive pension plan. 40 days holidays + bank holidays.