About the role

The Direct Marketing officer role is a pivotal one within Individual Giving, managing campaigns of significant scale and generating income both now and for the future.

As part of the team generating £15 million per annum, the successful candidate will be responsible for acquisition and retention communications that talk to thousands of individuals, using their fundraising skills to effectively ask for money and build relationships with supporters across a wide range marketing channels and different activities.

With a large range of activity coming up and Individual Giving income growing strongly, this is an exciting time to join an experienced and effective team.

About you

You will have good experience of running direct marketing activity to generate income, working with suppliers and at scale to solicit funds from tens of thousands of supporters.

A well organised person with excellent communication skills, you will be at home managing key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and managing significant expenditure budgets.

Working across email, online, telemarketing, direct mail, door to door and private site, you will understand supporter motivations, and how to increase supporter engagement, testing and evolving our campaigns to best fit what works for our supporters.

About Us

We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well. 

Closing date: 24 November 2019

Interview date: 5 December 2019

Senior Direct Marketing Officer - Acquisition
Mental Health Charity, London
£36,000

Our client is a leading Mental Health Charity with a large well known brand, who well know throughout the UK. Supporting thousands of people every year, they have a reputation for excellence.

Charity People are delighted to be working to recruit a Senior Direct Marketing Officer to come in and manage a range of exciting projects. Reporting to the Direct Marketing Manager, the Senior Direct Marketing Officer will have responsibility for the supporting development, implementation, management and delivery of the acquisition programme within Direct Marketing, in order to achieve income targets.

With one direct report, you'll be responsible for delivering campaigns across a range of channels and products including DRTV, door-drops, inserts, digital campaigns and their regular giving product. You will also be expected to monitor and evaluate campaigns, providing regular financial and key performance indicator updates, recommendations and reports.

We are looking for someone with a background in Direct Marketing or Individual Giving; you should have strong campaign and project management experience along with an ability to manage multiple campaigns at the same time. You should be organised and with an eye for detail, you'll be a people person who will build positive relationships across the organisation and manage suppliers effectively.

Interested applicants should send their CV in the first instance.

We are delighted to be working with a wonderful national charity who are searching for a Senior Direct Marketing Officer to lead the way in supporting people with their mental health. Having placed a number of candidates within this organisation we know they have a wonderfully creative and supportive team, where all team members flourish.

Reporting to the Direct Marketing Manager, the Senior Direct Marketing Officer will have responsibility for the development and delivery of the Direct Marketing Program, additionally you will be able to manage one person.

Your demonstrable experience will be as follows;

• Extensive and demonstrable Direct Marketing experience.


• Demonstrable experience of integrating and maximising digital fundraising opportunities into Direct Marketing plans.


• Experience of using insight to test and develop new and different creative approaches.

Closing date: 25^th November

Salary: £33-36,500

If you would like to have an informal discussion, please call me on 020 30 062787 or email [email protected].

A great opportunity for a Direct Marketing Officer, to join an ambitious and fast-growing Mental Health charity in London for a 6-month contract.

It is an amazing time to join the charity as they go through an unprecedented period of growth. You will be joining a very successful Direct Marketing team who have further investment to develop products and campaigns with a focus on digital campaigns and supporter journeys.

As the Direct Marketing Officer, you will work across all aspects of campaigns, from coordinating and writing briefs, creative, data, production, fulfilment to producing results.

You will lead on continued innovation and growth of multiple channels, including cash appeals, supporter magazines, welcome journeys, DRTV, Door-drops, Inserts, and Digital campaigns. You will also work closely with external agencies to deliver an excellent supporter experience.

You will be a proactive and experienced campaign manager who is excited about the opportunity to add value at all stages of campaigns. You will have;

• Excellent knowledge across a range of direct marketing and digital fundraising channels and techniques.
• Experience of liaising between internal stakeholders and external suppliers, such as printers.
• Excellent Analytical skills, with a proven ability to analyse and interpret results, as well as data analysis trends and KPI's

A great opportunity for an experienced Senior Direct Marketing Officer - Acquisition, to join an ambitious and fast-growing Mental Health charity in London.

It is an amazing time for the charity as they go through an unprecedented period of growth and have exciting developments across all areas of fundraising. You will be joining an already very successful Direct Marketing team, who have new investment to further developments products and campaigns, with a focus on DTRV and Digital. With this investment comes endless opportunity to use your innovations skills to test and develop new products and campaigns.

As the Senior Direct Marketing Officer, managing an Officer and working closely with the Direct Marketing Manager, you will develop, implement, manage, and analyse acquisition campaigns to recruit new supporters and achieve income targets.

You will lead on continued innovation and growth of multiple channels, which include DRTV, Door-drops, Inserts, Digital campaigns and a new bespoke subscription product.

Managing a Direct Marketing Officer you will be responsible for delivery of campaigns, monitoring and evaluating all campaigns, and providing regular financial and key performance indicator updates, recommendations and reports.

You will be a proactive and experienced campaign manager who is excited about the opportunity to add value at all stages of campaigns. You will have;

• Excellent knowledge across a range of direct marketing and digital fundraising channels and techniques.
• Proven and significant experience of creating and managing a range of direct marketing campaigns to a large audience
• Excellent Analytical skills, with a proven ability to analyse and interpret results, as well as data analysis trends and KPI's
• Previous line management experience would be advantageous, though not essential.

A great opportunity for a Senior Direct Marketing Officer - Retention, to join an ambitious and fast-growing Mental Health charity in London for a Maternity Cover.

It is an amazing time for the charity as they go through an unprecedented period of growth. You will be joining an already very successful Direct Marketing team who have new investment to development new products and campaigns, with a focus on email campaigns and supporter journeys. With this investment comes endless opportunity to use your innovations skills, to test and develop new products and campaigns.

As the Senior Direct Marketing Officer, managing an Officer and working closely with the Direct Marketing Manager, you will develop, implement, manage, analyse, and deliver the retention programme to achieve income targets.

You will lead on continued innovation and growth of multiple channels, including cash appeals, supporter magazines, welcome journeys, regular giving upgrades, and Payroll Giving. You will also be expected to monitor and evaluate campaigns, providing regular financial and key performance indicator updates, recommendations and reports.

You will be a proactive and experienced campaign manager who is excited about the opportunity to add value at all stages of campaigns. You will have;

• Excellent knowledge across a range of direct marketing and digital fundraising channels and techniques.
• Proven and significant experience of creating and managing a range of direct marketing campaigns to a large audience
• Excellent Analytical skills, with a proven ability to analyse and interpret results, as well as data analysis trends and KPI's
• Previous line management experience would be advantageous, though not essential.

Senior Direct Marketing Officer (Retention)
Mental Health Charity
£36,000
Contract : Maternity Cover 12 Months

We have a truly exceptional role on with a leading Mental Health Charity that is a growing force across the sector in campaigning for change around Mental Health. Sitting within their multi award winning Fundraising Team, this role will focus on retention of supporters.

We are recruiting for Senior Direct Marketing Officer on a one-year maternity cover contract. This is an exciting opportunity for a proactive and experienced campaign manager to work in an ambitious and fast-growing team. Reporting to the Direct Marketing Manager, the Senior Direct Marketing Officer (Retention) will have responsibility for the supporting development, implementation, management and delivery of the retention programme within Direct Marketing, in order to achieve income targets.

You'll manage 1 Direct Marketing Officer and be responsible for the implementation and delivery of a wide range of campaigns including cash appeals, their supporter magazines, welcome journeys, regular giving upgrades and Payroll Giving. You will have the opportunity to build on and develop a data driven approach that will provide an excellent audience-led experience across multiple channels. You will also be expected to monitor and evaluate campaigns, providing regular financial and key performance indicator updates, recommendations and reports.
Post and email campaigns.

We are looking for someone with strong Direct Marketing experience, especially in fundraising, including managing, implementing and evaluating activities across a wide range of channels and products. You should have experience of using insight to test new and different creative approaches across direct marketing audiences, channels and products. We're also looking for someone with experience of evaluating activities and campaigns, writing reports summarising and analysing figures to make recommendations.

Ideally you'll be working in Direct Marketing or Individual Giving for a charity, or have experience on the agency side or for profit clientside.

Interested applicants should send their CV in the first instance.

Senior Direct Marketing Officer - Acquisition

Harris Hill is working with a mental health charity to recruit a senior direct marketing officer (acquisition). The charity has an ambitious and fast-growing team that is looking for a proactive and experienced campaign manager. Organised and with an eye for detail you'll be a people person who will build positive relationships across the organisation and manage suppliers effectively, you will also be a problem solver with the flexibility to cope with change and competing priorities.

Reporting to the Direct Marketing Manager, the Senior Direct Marketing Officer will have responsibility for supporting the development, implementation, management and delivery of the acquisition programme within Direct Marketing, in order to achieve income targets.

You'll manage Direct Marketing Officer's and be responsible for delivering campaigns across a range of channels and products including DRTV, door-drops, inserts, digital campaigns and our regular giving product Pause. You will also be expected to monitor and evaluate campaigns, providing regular financial and key performance indicator updates, recommendations and reports.

The acquisition programme also includes the charity's regular giving product, Pause, and you'll be responsible for its continued innovation and growth to help us build on this industry acknowledged subscription product.

You will project manage direct marketing appeals, delivering them on time and in line with plans and tracking budget for an inspiring mental health charity. 6 month contract.

The Charity
Provide advice and support to empower anybody experiencing a health problems and campaign to improve services, raise awareness and promote understanding of this issue.

The Role
Assist with delivery of direct marketing campaigns across a range of channels including digital, post and payroll giving. You will work across all aspects of campaigns from co-ordinating and writing briefs, creative, data, production, fulfilment to producing results.
Undertake the planning and implementation of the digital and print welcome journeys. Youll produce copy as well as Liaising with our data team and external agencies to deliver an excellent supporter experience.
Liaise positively with external agencies and internal stakeholders to ensure that all campaigns, publications and materials fall within the tone of voice and brand guidelines, and policies are adhered to.
Research developments within the not-for-profit sector, particularly around direct marketing and collate information to be used in decision making for developing the direct marketing programme.
Work with your manager to achieve agreed targets for income and expenditure, including ensuring that both are tracked, recorded and reported on, and dealing with any relevant queries.
Set up and produce campaign analysis reports for direct marketing appeals, including recommendations to inform and improve future appeals.

The Candidate
Demonstrable fundraising experience of confidently project managing direct marketing appeals across a range of media.
Experience of liaising between internal stakeholders and external suppliers, such as printers. Dealing confidently with external suppliers such as creative agencies and fulfilment houses.
Experience of writing copy to an excellent standard. Including thank you letters and email communications. You will also have experience of providing insightful feedback on copy and design to external suppliers.
Experience of using and analysing results from a fundraising database, including being able to monitor and evaluate results and ensuring that full records are maintained on the database in the process.
Experience of presenting charity training to fundraising agencies such as telemarketing agencies, face to face or payroll agencies and fundraisers.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are delighted to be working with a wonderful mental health charity, who are recruiting a Direct Marketing Officer on a six-month contact. Having placed a number of candidates within this organisation we know they have a wonderfully creative and supportive team, where all team members flourish.

Reporting to a Senior Direct Marketing Officer, you will assist with delivery of direct marketing campaigns across a range of channels including digital, post and payroll giving. You will work across all aspects of campaigns from coordinating and writing briefs, creative, data, production, fulfilment to producing results.

Your demonstrable experience will be as follows;

• Direct Marketing experience


• Positive can do attitude


• Experience of campaign analysis and report writing

Closing date: 25^th November

Salary: £28-31,500.

If you would like to have an informal discussion, please call me on 020 30 062787 or email [email protected].

A great opportunity has arisen for a Direct Marketing Officer for a health related charity in order project manage direct marketing appeals, delivering them on time and in line with plans and tracking budget. The DM Officer will also present to external agencies training to fundraisers on the charity s case for support as well as working on other areas within direct marketing including our the organisation programme.

Interview date:25th November

Start date: 11 December

Key Responsibilities will include:

Assist with delivery of direct marketing campaigns across a range of channels including digital, post and payroll giving. You will work across all aspects of campaigns from coordinating and writing briefs, creative, data, production, fulfilment to producing results.
Undertake the planning and implementation of the digital and print welcome journeys. You ll produce copy as well as Liaising with our data team and external agencies to deliver an excellent supporter experience.
Brief and work with external agencies using service level agreements, including digital, direct marketing, and fulfilment houses.
Work across teams to ensure campaigns are briefed within agreed SLAs and processes are followed/monitored.
Liaise positively with external agencies and internal stakeholders to ensure that all campaigns, publications and materials fall within the charity s tone of voice and brand guidelines, and the charity s policies are adhered to.
Research developments within the not-for-profit sector, particularly around direct marketing and collate information to be used in decision making for developing the direct marketing programme.
Work with your manager to achieve agreed targets for income and expenditure, including ensuring that both are tracked, recorded and reported on, and dealing with any relevant queries.
Set up and produce campaign analysis reports for direct marketing appeals, including recommendations to inform and improve future appeals.
Provide day-to-day administrative support to direct marketing team, as required. Including producing weekly results and commentary on direct marketing appeals as well as raising POs
Undertake other duties that may from time to time be necessary, that are compatible with the nature and grade of this post.

In order to apply you should have the following skills and experience:

Demonstrable fundraising experience of confidently project managing direct marketing appeals across a range of media
Experience of liaising between internal stakeholders and external suppliers, such as printers. Dealing confidently with external suppliers such as creative agencies and fulfilment houses

Experience of writing copy to an excellent standard. Including thank you letters and email communications. You will also have experience of providing insightful feedback on copy and design to external suppliers.
Experience of using and analysing results from a fundraising database, including being able to monitor and evaluate results and ensuring that full records are maintained on the database in the process.
Experience of presenting charity training to fundraising agencies such as telemarketing agencies, face to face or payroll agencies and fundraisers.
Experience of working within agreed budgetary constraints, ensuring that expenditure is maintained within budgets and that income is closely monitored.
Excellent communication skills, including the ability to write clear, concise copy for marketing materials.
Up-to-date knowledge of fundraising approaches and techniques and specifically in direct marketing
Intermediate knowledge of MS Office packages, internet and using databases as relevant to role.

As a successful Senior Direct Marketing Officer (Acquisition) youll manage Direct Marketing Officers and be responsible for delivering campaigns across a range of channels and products including DRTV, door-drops, inserts, digital campaigns and our regular giving product for an inspiring health charity.

The Charity
Provide advice and support to empower anybody experiencing a health problems and campaign to improve services, raise awareness and promote understanding of this issue.

The Role
Project manage the Direct Marketing acquisition programme, including briefing internal stakeholders and external agencies; implement, manage, monitor and evaluate campaigns with a strong focus on recruiting supporters that will maximise lifetime value at a low cost.
Working closely with our Data Team, Data Insight Analysis and the DM Donor Experience Manager to use insight to deliver a supporter led marketing approach to supporter acquisition as well as identifying and testing new audiences, marketing creative and channels.
Work closely with external agencies and internal stakeholders to design and develop digital and direct marketing campaigns, including creative development, media, data selection, print and digital advertising, as well as other communication materials, as required.
Manage and deliver agreed income targets and ensure regular monitoring and managing of income targets and expenditure. To proactively alert the Direct Marketing Manager if income and expenditure targets are different to those predicted.
Contribute to the annual planning and strategy cycle of the acquisition programme. Feeding in reports and recommendations to the Direct Marketing Manager and Head of Individual Giving and Donor Experience where required.
Work closely with the Senior Direct Marketing Officer (Retention) and the DM Donor Experience Manager as well as other teams to ensure that new supporters acquisition plans are communicated, planned and work cohesively with other supporter journeys to maximise lifetime supporter value.

The Candidate
Extensive and demonstrable Direct Marketing experience, especially in acquisition fundraising, including managing, implementing and evaluating activities across a wide range of channels and products.
Demonstrable experience of integrating and maximising digital fundraising opportunities into Direct Marketing plans.
Experience of using insight to test and develop new and different creative approaches across direct marketing audiences, channels and products.
Strong experience of monitoring and tracking budgets and meeting income targets, including forecasting, and regular reporting against budgets and targets.
Experience of evaluating activities and campaigns, writing reports summarising and analysing figures to make recommendations.
Proven experience of managing and working with third-party suppliers (e.g. agencies, printers, mailing houses).

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Senior Direct Marketing Officer (Retention) will have responsibility for the supporting development, implementation, management and delivery of the retention programme, in a maternity cover role for an amazing health charity.

The Charity
A well known charity who provide advice and support to empower anybody experiencing a health problems and campaign to improve services, raise awareness and promote understanding of this issue.

The Role
Project manage the Direct Marketing Retention programme, including briefing internal stakeholders and external agencies; implement, manage, monitor and evaluate campaigns with a strong focus on an excellent supporter experience that will maximise lifetime value.
Working closely with our Data Team, Data Insight Analysis and the DM Donor Experience Manager, implement a data driven and testing approach to deliver audience-led communications across multiple audiences and channels.
Work closely with external agencies and internal stakeholders to design and develop digital and direct marketing campaigns, including creative development, media, data selection, print and digital advertising, as well as other communication materials, as required.
Manage and deliver agreed income targets and ensure regular monitoring and managing of income targets and expenditure. To proactively alert the Direct Marketing Manager if income and expenditure targets are different to those predicted.
Contribute to the annual planning and strategy cycle of the retention programme. Feeding in reports and recommendations to the Direct Marketing Manager and Head of Individual Giving and Donor Experience where required.
Work closely with the Head of Supporter Engagement and the DM Donor Experience Manager as well as other teams to ensure campaign plans are communicated, planned and work cohesively with other supporter journeys to maximise lifetime supporter value.

The Candidate
Extensive and demonstrable Direct Marketing experience, especially in fundraising, including managing, implementing and evaluating activities across a wide range of channels and products.
Demonstrable experience of integrating and maximising digital fundraising opportunities into Direct Marketing plans.
Strong experience of monitoring and tracking budgets and meeting income targets, including forecasting, and regular reporting against budgets and targets.
Experience of evaluating activities and campaigns, writing reports summarising and analysing figures to make recommendations.
Proven experience of managing and working with third-party suppliers (e.g. agencies, printers, mailing houses).

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Senior Direct Marketing Officer - Retention (maternity cover)

Harris Hill is working with a mental health charity to recruit for a Senior Direct Marketing Officer maternity cover. This is an exciting opportunity for a proactive and experienced campaign manager to work in an ambitious and fast-growing team.

Organised and with an eye for detail you'll be a people person who will build positive relationships across the organisation and manage suppliers effectively, you will also be a problem solver with the flexibility to cope with change and competing priorities.
Reporting to the Direct Marketing Manager, the Senior Direct Marketing Officer (Retention) will have responsibility for supporting the development, implementation, management and delivery of the retention programme within Direct Marketing, in order to achieve income targets.

You'll manage Direct Marketing Officers and be responsible for the implementation and delivery of a wide range of campaigns including cash appeals, our supporter magazines, welcome journeys, regular giving upgrades and Payroll Giving. You will have the opportunity to build on and develop a data driven approach that will provide an excellent audience-led experience across multiple channels. You will also be expected to monitor and evaluate campaigns, providing regular financial and key performance indicator updates, recommendations and reports.